Public Opinion Research on Noticeability of Health Information Messages and effectiveness of Health Warnings for Tobacco Labelling - Final report

Prepared for Health Canada

Supplier Name: Environics Research
Call-up number: HT372-183473/001/CY
POR Registration Number: POR 058-18
Contract Value: $110,925.04 (HST included).
Award Date: 2018-10-18
Delivery Date: May 2019

Registration Number: POR 058-18

For more information on this report, please contact Health Canada at: hc.cpab.por-rop.dgcap.sc@canada.ca

Ce rapport est aussi disponible en français.

Public Opinion Research on Noticeability of Health Information Messages and effectiveness of Health Warnings for Tobacco Labelling
Final report

Prepared for Health Canada by Environics Research

March 2019

This public opinion research report presents the results of an online survey conducted by Environics Research on behalf of Health Canada. The research was conducted with 3,000 Canadians aged 16 and older who are daily or occasional smokers between January 28 and March 5, 2019.

Permission to reproduce
This publication may be reproduced for non-commercial purposes only. Prior written permission must be obtained from Health Canada. For more information on this report, please contact Health Canada at:
hc.cpab.por-rop.dgcap.sc@canada.ca

© Her Majesty the Queen in Right of Canada, as represented by the Minister of Public Services and Procurement Canada, 2019.

Cat. No. H21-310/2019E-PDF

ISBN 978-0-660-30325-3

Related publications (registration number : POR 058-18)
Catalogue number : H21-310/2019F-PDF (Final Report, French)
ISBN : 978-0-660-30326-0

Cette publication est aussi disponible en français sous le titre Recherche sur l'opinion publique concernant la visibilité des messages d'information sur la santé et l'efficacité des avertissements de santé pour l'étiquetage du tabac.

Table of Contents

Executive summary

Background and objectives

Previous research has demonstrated that health-related information on tobacco product packaging is effective at raising awareness of the health hazards and effects of tobacco use, particularly through both loss-framed (negative consequences) and gain-framed (encouraging) messages on the same package. In Canada, legislation requires Health Warnings (HW) on the outside of tobacco packaging, Health Information Messages (HIM) on the inside, and Toxic Emissions Statements (TS) on the side.

The research objectives are as follows:

  1. Health Information Messages: To gather national, quantitative information from smokers about their views of current HIM placement and suggestions on how to improve this component of tobacco labeling which informs Canadians on the health effects of smoking and the health benefits of quitting/provides tips to help people quit tobacco.
  2. Health Warnings: To provide quantitative information on draft HW to gauge the clarity and understanding of the HW in conveying the health hazards and health effects of tobacco use. Also, to inform label design and gauge the viability of testing tobacco labeling using an on-line survey tool (as opposed to focus groups).

Methodology

To address the research objectives, an online survey was conducted between January 28 and March 5, 2019 with 3,000 Canadians aged 16 or older who are daily or occasional smokers. Quotas were used to ensure that a sizeable number of surveys were completed by respondents in four different age groups (16-19, 20-24, 25-44 and 45+) across the country. A quota was also included to ensure that at least 1,000 surveys were completed in French which included an oversample in Quebec and the targeting of panellists from areas outside Quebec with sizeable French-speaking populations. The final sample was weighted to reflect the regional and demographic composition of current smokers according to the 2017 Canadian Tobacco Alcohol and Drugs (CTADS) survey.

Survey respondents were drawn from among panels of individuals who have agreed to participate in online surveys. Because the sample is based on those who initially self-selected for participation in the panel, no estimates of sampling error can be calculated, and the results cannot be described as statistically projectable to the target population.

Cost of research

The cost of this research was $110,925.04 (HST included).

Key findings

The findings of this research shed light on how smokers interact with the mandated HIM and HW on cigarette packaging. Recall was measured for a total of 10 HIM, including eight current and two uncirculated HIM. Each respondent then evaluated two of the current HIM in greater detail. In addition, a total of 24 HW that have never appeared on cigarette packages were tested for noticeability. Each respondent completed a detailed evaluation of two HW.

Health Information Messages (HIM)

Respondents are generally aware of the health topics addressed by HIM: 89% of those reporting reading HIM at least rarely recall a current HIM health topic from a list provided. They also have reasonably good recall of existing HIM (six in ten respondents overall recalled at least one current HIM from a set of four images shown), well above the levels of recall for HIM which do not currently appear on cigarette packaging that were provided as a control (and thus they could not have been exposed to). The majority of respondents notice and read HIM at least sometimes and are reading them just as often as a year ago, in large part because they consider them very prominent and hard to miss or ignore. Non-readers cite the lack of new stimuli as the main reason they don't read HIM.

Overall, HIM are judged to be interesting, credible, and in most cases, the right length. Although there is some connection between interest and recall, the connection is weak – the best recalled HIM are not necessarily the ones that score the highest on the various dimensions, (e.g. interest, credibility) nor is there a clear pattern between HIM recall and the element that first catches the eye (e.g. the colour, the headline, the image, etc.). In other words, the most noticeable HIM are not necessarily the ones where the image (or any other element) catches the eye first.

Package type is a main factor in how respondents interact with HIM. Flip-top package users are more likely than slide and shell users to notice HIM, because they are included as an insert, whereas the HIM is found on the backside of the slide of a slide and shell package. However, because flip-top users tend to discard the inserts, slide and shell users are more likely to read HIM. When asked where to place new HIM on slide and shell packages specifically to promote noticeability, the most common suggestion is an insert, which is mentioned more often than the inside flap on the slide or on either side of the shell. This location, however, raises the possibility fewer people would read new HIM, similar to current flip-top inserts.

HIM also appear to resonate more strongly among those who are planning or intending to quit in the next three or six months. Those who are more serious about quitting and are more likely to say the information is interesting, helpful and relevant to them (and to read HIM more often and read more of the content when they do). They are also more likely to express interest in most types of health information, including how to end tobacco addiction, how health improves after quitting and how to reverse the negative effects of smoking, as well as cessation information related to managing cravings and withdrawal symptoms.

Health Warnings (HW)

Respondents were shown five randomly selected HW from the total of 24 tested and asked to rank them in terms of noticeability. They were then given a series of follow up questions about two of them: the one which they chose as the most noticeable and another randomly selected HW.

The detailed evaluations provided information about the noticeability, clarity and comprehension of the HW. The HW with images that were clearly identified as the most eye-catching element also had high noticeability scores. Examples include the HW showing decayed teeth/mouth, neck cancer and oral cancer. The majority of respondents feel that each of the HW tested here clearly communicate the intended health message through the use of images and text. Respondents believe that what the HW are saying about the health effects of smoking is true, would not want to see the image presented again and would remember the health warning in one month's time.

Ratings for believability/credibility were higher for testimonial-style HW (one that tells a true personal story from a real person about how tobacco use has affected their health and lives) and those where health concerns are better known (e.g., pregnancy, impact on babies, lung cancer, throat cancer, heart disease).

Political neutrality statement and contact information

I hereby certify as a Senior Officer of Environics Research that the deliverables fully comply with the Government of Canada political neutrality requirements outlined in the Communications Policy of the Government of Canada and Procedures for Planning and Contracting Public Opinion Research. Specifically, the deliverables do not contain any reference to electoral voting intentions, political party preferences, standings with the electorate, or ratings of the performance of a political party or its leader.


Sarah Roberton
Vice President, Corporate and Public Affairs
sarah.roberton@environics.ca
613-793-2229
Supplier name: Environics Research Group
PWGSC contract number: HT372-183473/001/CY
Original contract date: 2018-10-18

Introduction

Background

Tobacco use is the leading preventable cause of death and disease in Canada and a contributing factor to serious chronic diseases including cancer, respiratory ailments and heart disease. Research has demonstrated that health-related information on tobacco product packaging is effective at raising awareness of the health hazards and effects of tobacco use, particularly through both loss-framed (negative consequences) and gain-framed (encouraging) messages on the same package.

In Canada, there is legislation that regulates tobacco labelling (the Tobacco Products Labelling Regulations (Cigarettes and Little Cigars) (TPLR-CLC) and the Tobacco Products Information Regulations (TPIR). The TPLR-CLC set out requirements for health warning labels of packages of cigarettes and little cigars. Health Warnings (HW) are required on the outside of packaging, Health Information Messages (HIM) on the inside, and Toxic Emissions Statements (TS) on the side. HW are loss-framed messages that typically provide information about the health effects/hazards of tobacco use, testimonials on their negative effects or information on the emissions of tobacco products, and also provide a pan–Canadian toll-free quit line number and cessation Web portal. HIM are gain-framed messages that communicate messages which emphasize the benefits of quitting, provide tips to help people quit and complement the HW.

Research objectives

Health Canada's Forward Regulatory Plan 2019-2021 includes a goal of "increasing awareness of the health hazards and health effects associated with tobacco use" With this in mind, Health Canada is developing a new suite of HIM, HW and TS for tobacco products to update the messages. Two rounds of qualitative research have been conducted to test potential HW, HIM and TS texts and designs. Quantitative research was also required to assess the noticeability, clarity and comprehension of a select number of redesigned HW and to assess views of the current HIM format. This project also explored how an online survey can be used to test and gather feedback about HW. This research project has two main objectives:

  1. Health Information Messages: To gather national, quantitative information from smokers about their views of current HIM placement and suggestions on how to improve this component of tobacco labeling which informs Canadians of the health effects of smoking and the health benefits of quitting/provides tips to help people quit tobacco.
  2. Health Warnings: The research objectives around HW are:
    • To provide quantitative information on draft HW to gauge the clarity and understanding of the HW in conveying the health hazards and health effects of tobacco use.
    • To gauge the viability of testing tobacco labeling using a quantitative on-line survey tool to inform label design (as opposed to focus groups).

The specific research objectives related to the HIM include:

The specific research objectives related to the HW include:

About the report

This report begins with an executive summary outlining key findings, followed by a detailed analysis of the survey data. This research was conducted with current smokers, whether daily or occasional. Statistically significant differences between subgroups are bolded where they exist. Statistical comparisons are done between different demographic groups and among groups defined by behaviour (e.g. daily or occasional smoking).

Provided under a separate cover is a set of detailed "banner tables" presenting the results for all questions by population segments (including by region, demographics and other smoking behaviours). These tables are referenced by the survey question in the detailed analysis.

Throughout the report, some abbreviations are used for simplicity and brevity. Health Information Messages are usually referred to as "HIM" and Health Warnings as "HW." Also, given the importance that the type of package plays in how HIM and HW are presented, they are referenced commonly. The two main types (see the Type of cigarette package used most frequently section below for more detailed information) are flip-top packages, which are often referred to as "F/T" and slide and shell packages, "S/S."

A detailed description of the methodology used to conduct this research is presented in Appendix A. The survey instrument is included in Appendix B.

Throughout the report, results are expressed as percentages unless otherwise noted. Where base sizes are reported in tables and charts, they reflect the actual number of respondents who answered the question. Respondents had the ability to click 'next' on any given question to avoid answering it and, as a result, the base reported here may be lower than would be assumed by looking at the skip logic alone (this is never more than 5 respondents in any given question). Results may not add to 100% due to rounding or multiple responses. Net results cited in the text may not exactly match individual results shown in the charts/tables due to rounding.

Detailed findings

A. Respondent profile

The table below compares the final weighted sample of respondents aged 16 and older to the Canadian Tobacco Alcohol and Drugs Survey (CTADS) 2017 population estimates for Canadian smokers aged 15 and older. The data were weighted by age, gender and region and thus closely match the current CTADS estimates on those parameters; smoking frequency was not weighted but nonetheless is also reasonably close to population estimates.

Figure 1: Comparison between CTADS and survey sample
Region CTADS 2017 Current Smokers (15+) Weighted Data 16+ (n=3,000)
Atlantic 7% 7%
Quebec 24% 24%
Ontario 33% 33%
Prairies 21% 21%
British Columbia 14% 14%
Gender
Male 54% 54%
Female 46% 46%
Other - <1%
Age
15-19 (CTADS) / 16-19 (Sample) 4% 4%
20-24 8% 8%
25-44 37% 37%
45+ 51% 51%
Smoking frequency
Occasionally 28% 34%
Daily 71% 66%

Base: All respondents

Note: Prairies includes Alberta, Saskatchewan and Manitoba and Atlantic includes New Brunswick, Nova Scotia, Prince Edward Island and Newfoundland & Labrador.

Smoking frequency

Two-thirds are daily smokers, the majority of whom smoke between 5 and 24 cigarettes per day.

Two-thirds (66%) of respondents are daily smokers while the other third (34%) are occasional smokers (i.e., do not smoke every day). The tables below presents the frequency of smoking among all survey respondents and the number of cigarettes smoked per day among daily smokers.

Figure 2: Smoking frequency
Smoking frequency All respondents
Base size 3,000
Occasionally 34%
Daily 66%

Q2. At the present time, do you smoke cigarettes every day, occasionally or not at all? Base: All respondents

Figure 3: Number of cigarettes smoked daily
Smoking frequency Daily smokers
Base size 2,023
Less than 5 9%
5-9 25%
10-14 31%
15-24 25%
25+ 9%

Q7. Approximately how many cigarettes do you smoke in a day on average? Base: Daily smokers

Type of cigarette package used most frequently

Flip-tops are more common than slide and shell packages, especially in Western Canada.

A majority (71%) of respondents most often buy flip-top packages, compared to three in ten (29%) who usually buy slide and shell packages.

Figure 4: Type of package used most frequently

Flip-top 71%
Flip-top 71%
Text Description

Open cigarette pack, with cigarettes

One in English one in French.

Mise en garde

Health Warning.

Slide and Shell 29%
Slide and Shell 29%
Text Description

Open cigarette pack, no cigarettes

One in English one in French.

Mise en garde

Health Warning.

Q8. What type of cigarette package do you use most often, a flip top or slide and shell package? Base: All respondents

The tables below present a demographic comparison of flip-top and slide and shell users. A higher proportion of flip-top users are English-speaking, aged 18-24 and live in the Prairies or British Columbia (BC), while a higher proportion of slide and shell users are French-speaking and live in Quebec or Ontario.

Figure 5: Package type usage by language, gender and age
  English French Male Female 16-17 18-24 25-44 45-64 65+
Base size 1,993 1,007 1,727 1,264 187 332 1,060 1,124 297
Flip-top 74% 62% 71% 72% 71% 78% 73% 68% 70%
Slide & shell 26% 38% 29% 28% 29% 22% 27% 32% 30%

Q8. What type of cigarette package do you use most often, a flip top or slide and shell package? Base: All respondents

Figure 6: Package type usage by region
  BC Prairies Ontario Quebec Atlantic
Base size 306 576 617 1,200 301
Flip-top 88% 75% 68% 62% 70%
Slide & shell 12% 25% 32% 38% 30%

Q8. What type of cigarette package do you use most often, a flip top or slide and shell package? Base: All respondents. Note: Prairies includes Alberta, Saskatchewan and Manitoba and Atlantic includes New Brunswick, Nova Scotia, Prince Edward Island and Newfoundland & Labrador.

Figure 7: Package type usage by education and income
  High School or Less College /Some University University Degree+ Under $40k $40k - $80k $80k - $100k $100k+
Base size 1,032 1,160 778 799 918 352 503
Flip-top 70% 70% 74% 70% 72% 72% 70%
Slide & shell 30% 30% 26% 30% 28% 28% 30%

Q8. What type of cigarette package do you use most often, a flip top or slide and shell package? Base: All respondents

Desire to quit

Almost all respondents think that they should quit smoking, but only one in five say they intend to within the next three months.

When asked about their quitting intention, a small proportion (7%) say they do not want to stop smoking. Most say they should stop smoking, although nearly six in ten say they either don't really want to (28%) or don't have a timeline in mind (28%). The remaining one third either plan to quit sometime in the next six months (17%) or intend to in the next three months (20%).

Quit intention is linked to the frequency that people smoke. Intention to quit in the next three months is higher among those who smoke occasionally or fewer than five cigarettes a day (30%), while the proportion who doesn't want to quit is higher among heavy smokers (those smoking 15+ cigarettes a day).

Figure 8: Quitting intention by daily smoking frequency
Quitting intention Overall Occasional smoker / less than 5 daily 5-9 daily cigarettes 10-14 daily cigarettes 15-24 daily cigarettes 25+ daily cigarettes
Base size 2,997 1,136 511 642 501 207
I really want to stop smoking and intend to in the next 3 months 20% 30% 14% 14% 12% 15%
I want to stop smoking and plan to do so in the next 6 months 17% 17% 18% 19% 13% 11%
I want to stop smoking but haven't thought about when 28% 26% 32% 31% 29% 24%
I think I should stop smoking but don't really want to 28% 22% 31% 30% 33% 35%
I don't want to stop smoking 7% 5% 5% 6% 12% 16%

Q38. Which of the following best describes you? Base: All respondents

Demographic differences:

Past quit attempts

Around three quarters of respondents say they have made a serious quit attempt and those who have made such an attempt are more likely to intend to quit in the near future.

The majority (73%) of respondents have made a serious attempt to quit smoking that lasted for more than 24 hours. Previous quit attempts are more commonly reported in Quebec (80%) and by those who speak French (82%). Age is also a factor: previous quit attempts are highest among those aged 65 and older (85%) and lower among those aged 16-17 (63%) or 18-24 (69%). Those with a university education are less likely to have made a past attempt (68%) than those with lower levels of education. There are no significant differences in past quit attempts by the number of cigarettes smoked daily or by gender.

Figure 9: Made a serious past quit attempt
Ever made a serious attempt to quit smoking which lasted more than 24 hours? Overall
Base size 3,000
Yes 73%
No 27%

Q39. Since you started smoking cigarettes, have you ever made a serious attempt to quit smoking which lasted more than 24 hours? Base: All respondents

Future intentions to quit are tied to previous quit attempts. Four in ten (41%) of those who have tried to quit in the past plan to do so again in the next six months, compared to one in four (26%) who have never made a serious quit attempt. Compared to respondents who reported previous quit attempts, higher proportions of those who have never made a serious attempt say they don't want to stop smoking (14%) or that they would like to quit smoking but have no plans as to when (34%).

Figure 10: Intention to quit by past quit attempt
Quit intention Overall Have made a serious quit attempt Have not made a serious quit attempt
Base size 2,997 2,216 781
I really want to stop smoking and intend to in the next 3 months 20% 23% 13%
I want to stop smoking and plan to do so in the next 6 months 17% 18% 13%
I want to stop smoking but haven't thought about when 28% 26% 34%
I think I should stop smoking but don't really want to 28% 28% 27%
I don't want to stop smoking 7% 5% 14%

Q38. Which of the following best describes you? Base: All respondents

B. HIM noticeability

HIM placement varies depending on the type of cigarette package. On a slide and shell package, the HIM is comprised of two sections: a short. message (the teaser) displayed on the top flap of the slide to draw attention to the inside of the package and the health information (text and images) located on the back of the slide. In flip-top packages, the HIM appears as an insert in the interior of the package. Respondents were asked how often they noticed these messages in the past month and, if they had noticed them (at least rarely), how often they read them.

Top-flap message (teaser)

Top-flap message
Text Description

Cigarette pack with blurry Health information warning pulled 1/3 out with tabs showing. One English and one French.

Arrows pointing to tabs.

Mise en garde

Health warning.

Seven in ten slide and shell users notice the message on the top flap at least sometimes, and six in ten of these people read the message at least sometimes.

Seven in ten (70%) respondents who use S/S packages notice the message on the top-flap always, often or sometimes within the past month, compared to three in ten (30%) who do so rarely or never.

Among those who notice the message on the top-flap at least rarely, six in ten (62%) say they read it at least sometimes in the last month, compared to more than three in ten (37%) who do so rarely or never.

Figure 11: Noticed and read the top-flap message on S/S packages
Among all slide and shell users (n=929) Always Often Sometimes Rarely Never
Noticed the message on the top flap of the slide of cigarette packages 20% 25% 25% 19% 11%
Among all slide and shell users who notice the top-flap HIM (n=814) Always Often Sometimes Rarely Never
Read the message on the top flap of the slide of cigarette packages 12% 21% 29% 25% 12%

Q9. In the past month, how often have you noticed the message on the top flap of the slide of cigarette packages? Base: All slide and shell package users. Q10. In the past month, how often have you read the message on the top flap of the slide of cigarette packages? Base: All slide and shell package users who notice the top-flap HIM at least rarely.

Demographic differences:

HIM on back of slide/insert

Flip-top users are the most likely to notice HIM, but less likely to read them. In contrast, slide and shell users report lower noticeability but higher readership of the HIM located on the back of the slide.

Figure 12: Description of HIM on F/T and S/S packages

Description of HIM on S/S packages
Text Description

Slide and shell cigarette pack with blurry Health information warning pulled 1/2 out with tabs showing. One English and one French.

Arrows pointing to Health information warning.

Mise en garde

Health warning.

Description of HIM on F/T packages
Text Description

Flip top open cigarette pack showing health information message pulled 2/3 out. Arrow pointing to title of message. One English and one French.

Mise en garde

Health warning.

S/S package users were also asked about the HIM that appears on the back of the slide. Six in ten (63%) notice the HIM at least sometimes within the past month. Among those who notice the back of the slide HIM (at least rarely), six in ten (59%) read it at least sometimes in the past month.

Among F/T package users, eight in ten (80%) notice the HIM insert at least sometimes in the past month (including 44% who say they always notice it). However, among F/T package users who notice the HIM insert in the past month (at least rarely), four in ten (44%) read it at least sometimes.

Figure 13: Noticed and read the back of slide/insert HIM

Figure 13: Noticed and read the back of slide/insert HIM
Text Description
% who notice them
Package type Always Often Sometimes Rarely Never
Flip-top (n= 2071) 44% 19% 17% 12% 8%
Slide & shell (n=929) 15% 21% 27% 22% 14%
% who read them (among those who noticed them)
Package type Always Often Sometimes Rarely Never
Flip-top (n= 1914) 7% 13% 24% 28% 27%
Slide & shell (n=775) 10% 20% 29% 29% 11%

Q11/Q12. In the past month, how often, have you noticed / read the messages on the back of the slide/inserts in cigarette packages? Base: All respondents

Profile of HIM readers/non-readers

HIM readers are more likely to be English-speaking, younger, smoke fewer cigarettes a day and use slide and shell packages.

The tables below compare different demographic groups in terms of who reads HIM on the back of the slide or on the insert (at least sometimes) and those who do not (rarely/never or do not notice them). Overall, 44% of all respondents are classified as HIM-readers and 56% are not. People who are more likely to be HIM readers include: people 16-17 years-old (82%), those who smoke 5-9 (51%) or less than five cigarettes a day (53%), S/S package users (51%), those who plan to quit in the next six months (51%) and English-speakers (45%).

Figure 14: HIM-reader by language, gender and age
HIM-reader status English French Male Female 16-17 18-24 25-44 45-64 65+
Base size 1,993 1,007 1,727 1,264 187 332 1,060 1,124 297
HIM-reader 45% 39% 45% 44% 82% 50% 52% 37% 26%
Non-HIM-reader 55% 61% 55% 56% 18% 50% 48% 63% 74%

Q12. In the past month, how often, have you read the messages on the back of the slide/inserts in cigarette packages? Base: All respondents.

Figure 15: HIM-reader by region and package type usage
HIM-reader status BC Prairies Ontario Quebec Atlantic F/T user S/S user
Base size 306 576 617 1,200 301 2,071 929
HIM-reader 38% 45% 48% 42% 42% 41% 51%
Non-HIM-reader 62% 55% 52% 58% 58% 59% 49%

Q12. In the past month, how often, have you read the messages on the back of the slide/inserts in cigarette packages? Base: All respondents. Note: Prairies includes Alberta, Saskatchewan and Manitoba and Atlantic includes New Brunswick, Nova Scotia, Prince Edward Island and Newfoundland & Labrador.

Figure 16: HIM-reader by education and income
HIM-reader status High School or Less College /Some University University Degree+ Under $40k $40k - $80k $80k - $100k $100k+
Base size 1,032 1,160 778 799 918 352 503
HIM-reader 45% 41% 47% 37% 48% 45% 44%
Non-HIM-reader 55% 59% 53% 63% 52% 55% 56%

Q12. In the past month, how often, have you read the messages on the back of the slide/inserts in cigarette packages? Base: All respondents.

Figure 17: HIM-reader by smoking frequency
HIM-reader status Less than 5 / day 5-9 daily cigarettes 10-14 daily cigarettes 15-24 daily cigarettes 25+ daily cigarettes
Base size 161 511 642 501 207
HIM-reader 53% 51% 42% 38% 33%
Non-HIM-reader 47% 49% 58% 62% 67%

Q12. In the past month, how often, have you read the messages on the back of the slide/inserts in cigarette packages? Base: All respondents.

Figure 18: HIM-reader by quit intention
HIM-reader status Don't want
to stop
Should quit
but don't want to
Want to quit-
haven't thought
about when
Plan to in the
next 6 months
Intend to in the next 3 months
Base size n=230 n=821 n=875 n=503 n=568
HIM-reader 31% 39% 48% 51% 45%
Non-HIM-reader 69% 61% 52% 49% 55%

Q12. In the past month, how often, have you read the messages on the back of the slide/inserts in cigarette packages? Base: All respondents.

Proportion of HIM read

The majority of those who read HIM read at least half of the one they read most recently.

Eight in ten respondents who report reading the HIM read all (39%) or half or more (41%) of the last one they recall reading. One in five (20%) read less than half of the HIM. Slide and shell package users are more likely to read all of it than flip top users.

Figure 19: Proportion of HIM read by selected demographics
Proportion of HIM read Overall English French 16-17 18-24 25-44 45-64 65+
Base size 2,077 1453 624 173 253 782 711 158
All of it 39% 37% 48% 49% 41% 37% 41% 32%
Half or more, but not all of it 41% 43% 31% 47% 46% 44% 35% 42%
Less than half of it 20% 20% 21% 4% 13% 19% 24% 26%

Q16. Thinking about the last time you read a message on the slide/an insert in a cigarette package, how much of the message did you read? Base: Those who always/often/sometimes/rarely read the messages on back of slides/inserts

Figure 20: Proportion of HIM read by package type usage
Proportion of HIM read Overall F/T S/S
Base size 2,077 1,384 693
All of it 39% 36% 44%
Half or more, but not all of it 41% 40% 42%
Less than half of it 20% 23% 14%

Q16. Thinking about the last time you read a message on the slide/an insert in a cigarette package, how much of the message did you read? Base: Those who always/often/sometimes/rarely read the messages on back of slides/inserts

Demographic differences:

The proportion of people who read all of the HIM that they most recently recall reading is higher among:

Reasons for reading HIM

Many say they read HIM simply because they are hard to ignore. However, respondents with intentions to quit are more likely than others to say HIM are relevant or provide helpful information.

The most common reason given for reading the HIM is that they are very prominent and hard to miss or ignore (47% of those of who read HIM). Those who are more serious about quitting are more likely than others to say the information is helpful to them; those who intend to quit in the next three months are also more likely than others to say the information is relevant to them.

Figure 21: Reasons for reading HIM by quitting intention
Reasons for reading HIM Overall Don't want
to stop
Should quit
but don't want to
Want to quit-
haven't thought
about when
Plan to in the
next 6 months
Intend to in the next 3 months
Base size 1,350 77 330 419 259 264
They are very prominent/ hard to miss/ignore 47% 38% 45% 47% 51% 47%
Information is helpful/helps me try to quit or cut back 34% 12% 21% 34% 39% 49%
I trust this source of health information 32% 37% 26% 29% 36% 37%
Information is relevant to me 29% 20% 23% 28% 30% 38%
The information is interesting 27% 24% 28% 30% 27% 23%
To learn something new 27% 19% 29% 27% 25% 26%

Q14. Why do you read the messages on the slides of/inserts in cigarette packages? Base: Those who always/often/ sometimes read the messages on back of slides/inserts Note: only responses given by 2% or more are shown

Demographic differences:

Reasons for not reading HIM/reading them more often

Non-readers say they don't read HIM because they are already familiar with them, while flip-top users also say they remove the insert altogether without reading it.

Among those who do rarely or never read the HIM, the main reasons given are because there is nothing new (50%) and the messages are too repetitive (23%). Many F/T package users also say they remove the HIM insert as soon as they open the pack (58%). A third of respondents (33%) say that they are just not interested in getting health messages with their cigarette packages.

Other reasons for not reading HIM (for both S/S and F/T) include almost a quarter (23%) who say the messages are not interesting or are too repetitive, that the messages are not visually appealing (14%) or are too long (7%).

Figure 22: Reasons for NOT reading HIM by package type
Reasons for NOT reading HIM Overall Flip-top Slide and Shell
Base size 1,339 1,032 307
I have read/seen them all before/there is nothing new 50% 47% 61%
I remove the insert as soon as I open the pack (F/T only) n/a 58% n/a
Not interested in getting health messages with my cigarette packages 33% 33% 33%
Messages are not interesting/too repetitive 23% 22% 24%
Not visually appealing 14% 13% 17%
Messages are too long 7% 8% 5%
Information is not relevant to me 5% 5% 7%
Difficult to remove the insert to read it (F/T only) n/a 5% n/a
Do not trust the information on a cigarette package 3% 3% 4%
Other 2% 2% 2%

Q13. Why don't you read the messages on the slides of/inserts in cigarette packages? Base: Those who rarely/never read the messages on back of slides/inserts

Demographic differences:

Change in frequency of reading HIM

The majority of respondents perceive no change in how often they read HIM compared to a year ago.

Compared to a year ago, six in ten (63%) respondents who say they read HIM at least rarely do so about the same amount, with the remainder almost equally divided between reading them more often (20%) or less often (17%) than before. It is worth noting that this question measures change in reading frequency among those who read HIM and not among those who say they never do, which may result in underestimating the proportion who are "reading less often" than before.

Age is a key factor: the proportion who read HIM more often than before is highest among 16-17 year-olds (42%) and lowest among those aged 65 and older (6%), who in turn are most likely of all age groups to say they are reading HIM less often than before (29%). The results among 16-17 year-olds may reflect that they were not smoking a year ago and so are reading HIM more often now that they are smokers.

Figure 23: Change in frequency of reading HIM by age
Change in reading HIM Overall 16-17 18-24 25-44 45-64 65+
Base size 2,078 173 253 782 711 159
More often than before 20% 42% 25% 23% 15% 6%
About the same amount 63% 53% 59% 63% 65% 66%
Less often than before 17% 5% 17% 13% 20% 29%

Q15. Compared to a year ago, do you read the health messages on cigarette package slides/inserts? Base: Those who always/often/ sometimes/rarely read the messages on back of slides/inserts

Demographic differences:

Recall of HIM health topics

Most respondents recall at least one of the current HIM health topic, although some also mistakenly recall health topics not featured in current HIM.

From a list of 13, those who read HIM at least rarely were asked to identify up to three health topics they remember seeing in cigarette packages and a list was provided that included both current and incorrect HIM topics. Overall, respondents are more likely to recall current topics (89%) than the other/incorrect topics (50%). However, certain incorrect topics are recalled just as often as current ones. For example, about one in four respondents (24%) recalled a HIM topic around "third-hand smoke health effects", which is not featured on HIM or any package labels. The current HIM topic "Cravings after quitting smoking" was recalled by fewer than one in ten (8%) respondents.

Recall of HIM health topics is similar for F/T and S/S package users. Those who read HIM always/often/sometimes are more likely than those who read them rarely to recall both current HIM and incorrect ones.

Figure 24: Recall of HIM health topics by package type and HIM-reader status
Recall of current and incorrect HIM health topics Overall Flip-top Slide and Shell HIM reader Rarely read HIM
Base size 2,078 1,385 693 1,350 728
Current HIM topics (net – mentioned any) 89% 89% 88% 91% 86%
Respiratory problems/coughing 43% 44% 42% 40% 48%
Reasons to quit smoking 32% 34% 27% 33% 30%
Increasing life expectancy by quitting smoking 30% 29% 31% 30% 29%
Quitting smoking before pregnancy 29% 28% 31% 27% 32%
How to access the Quitline for support 17% 18% 14% 17% 16%
Never quit trying to quit 15% 15% 14% 14% 16%
A personal quit story 12% 12% 11% 13% 9%
Cravings after quitting smoking 8% 8% 8% 10% 5%
Other/incorrect HIM topics (net – mentioned any) 50% 49% 51% 53% 43%
Third-hand smoke health effects 24% 24% 23% 24% 23%
Looking better after you have quit smoking 12% 12% 12% 14% 10%
How much money you will save from quitting smoking 12% 12% 12% 13% 9%
Having better sex as a result of quitting smoking 8% 7% 11% 10% 6%
Smoking and your pet 5% 5% 5% 6% 3%
Not sure/can't recall 8% 7% 8% 5% 12%

Q17. Without looking at a cigarette package, please select up to THREE health topics you remember seeing on a cigarette package/inserts in cigarette packages Base: Those who always/often/sometimes/rarely read the messages on back of slides/inserts

Demographic differences:

C. Cognitive reaction to Health Information Messages

HIM Recall

To test how well existing HIM are recalled, each respondent was shown four images – three were randomly selected from eight HIM that currently exist in cigarette packages, plus one randomly selected from two new HIM not currently being used in cigarette packages. Images were presented in the package version (F/T or S/S) that the respondent most often uses. Respondents were asked to select which of the four HIM, if any, they had seen before. The results reported below are based on the number of respondents who were exposed to each image. Given differences in the HIM content and images between F/T and S/S packages (e.g. the S/S text being bilingual and the size and placement of images) they are analysed separately in this section of the report.

Around six in ten respondents (62% F/T and 59% S/S package users) recall seeing a current HIM, while one in five (20% for both F/T and S/S package users) recall seeing a HIM which they could not have seen.

Recall of current HIM is higher than that of the new, unreleased HIM when taken as a whole. Recall of each of the current HIM ranges from 21% to 47%. Most of the current HIM are recalled more often than the new ones that are not currently circulating in packages, but there is some overlap, meaning that some respondents recalled a HIM they could not have seen more often than one they could have.

It is a well-known phenomenon that a small proportion of survey respondents will 'recall' a stimuli even when it is impossible for them to have ever seen it. In this case, the new HIM serve as a 'control' for determining the incorrect level of recall. Any existing HIM recalled above this level can be deemed to be accurately (rather than mistakenly) recalled.

Figure 25: Recall of HIM health topics by package type
% among those exposed to each HIM who recall seeing it F/T package user S/S package user
Base size 2,071 929
Recalled at least one current HIM 62% 59%
Recalled a new HIM 20% 20%
I have not seen any of these before 33% 35%
HIM and tagline Flip-top package users Slide and shell package users
Total # cases exposed to this HIM Proportion exposed who recall seeing this HIM Total # cases exposed to this HIM Proportion exposed who recall seeing this HIM
CurrentHIM_2
(Morning cough)
n=771 47% n=346 41%
CurrentHIM_6
(Thinking of having a baby?)
n=777 46% n=350 46%
CurrentHIM_1
(It's never too late…)
n=772 33% n=346 31%
CurrentHIM_8_Quitline
(How can the quitline help me?)
n=782 32% n=350 22%
CurrentHIM_4_Quitline
(I had enough of feeling guilty…)
n=778 30% n=348 21%
CurrentHIM_5
(They only last a few minutes)
n=776 29% n=350 24%
CurrentHIM_3
(Never quit trying to quit)
n=783 28% n=346 26%
CurrentHIM_7
(Quitting… What's in it for me?)
n=774 28% n=351 22%
NEWHIM_1_Quitline
(Tips for quitting)
n=1,035 27% n=463 25%
NEWHIM_2_Quitline
(Control cravings)
n=1,036 14% n=466 15%
I have not seen any of these before - 33% - 35%

Q18. Which of these four Health Messages have you ever seen in a cigarette package? Base: Those who were exposed to each HIM

There are few significant differences in recall between English and French-speaking respondents. Among the current HIM, French respondents are more likely to recall:

English speakers are more likely to recall:

English S/S package users are significantly more likely to say they recall both of the uncirculated S/S HIM:

Roughly one third of all respondents (33% F/T and 35% S/S package users) did not recall a HIM whether existing or new. This is substantially higher than the proportion who could not recall any health topics (8%). This is likely because the HIM are a more specific and identifiable element than a description of a health topic. For example, it is expected that people are more likely to feel they recall something about 'respiratory problems/coughing' than the more specific Morning cough HIM with an image of lungs.

Evaluation of individual HIM

Once respondents had been shown four HIM in order to measure recall, they were asked a set of follow-up evaluation questions about two current HIM that they recalled (if they recalled three current HIM, two of them were chosen randomly). If they recalled only one or no current HIM, a random current HIM was selected to be evaluated. As a result, the number of respondents who evaluated each HIM varies with the ones with higher levels of recall being evaluated more often.

Overall, all of the HIM are considered interesting, credible, and in most cases, about the right length (for all but one HIM, a majority said the message was the right length). Although there appears to be some connection between interest and recall, the connection is not direct; HIM with high recall are not necessarily those with high interest and vice-versa. There is also no clear pattern in terms of the elements which are noticed first and recall. Most HIM do not have one element that is much more noticeable than the others and among the cases where there is one, these HIM are do not necessarily have better or worse recall.

F/T and S/S versions: Although the rank order of HIM in terms of being well or poorly recalled is similar regardless of version (i.e. whether the F/T or S/S), the absolute level of recall is the same or higher for the F/T version of every single HIM tested compared to the S/S version of the same HIM. This difference may be due to the difference in the proportion of people who notice HIM between F/T and S/S package users. F/T package users report always or often noticing the HIM 63% of the time whereas S/S package users always or often notice the HIM only 36% of the time. F/T package users are more likely to have seen the visual due to their greater likelihood of noticing them, and, as such, to recall them when presented with the actual image they would have seen.

Throughout the analysis of the individual HIM below, the S/S version of each HIM tend to receive higher scores than the F/T version in terms of being interesting. Although the proportion of people who feel the messages tested are too long is low, in almost every case, the proportion of people saying that the HIM is too long is higher for the S/S version than the F/T version. This may be due to the fact there is more visible text on the S/S version of the HIM since both official languages are presented on a single design as opposed to the insert which only contains one language on each side.

There is no difference in terms of the level of credibility/believability that is reported with respondents providing almost identical scores on this metric for each HIM regardless of whether they were being asked about the S/S or F/T version. This suggests that the information presented is not being perceived differently based on the version that people are seeing it in.

HIM-readers vs Non-HIM readers: The people who say they read HIM always/often/sometimes provide consistently different responses from non-HIM readers when asked to evaluate each HIM individually. In virtually every case they are significantly more likely than non-readers to say the overall subject of the message is what first caught their eye, that the HIM is interesting, that it is the right length and that they find the HIM credible/believable. This trend is so persistent that it is not specifically noted within the analysis of the individual HIM below.

Demographics: There are few universal differences between demographic groups when evaluating the HIM in this study. The area with the least consistent patterns was which elements were noticed first. The only slight tendency here was males being a little more likely to choose the overall subject matter than females. In terms of interest and credibility, people who have tried to quit in the past, respondents under the age of 25 and, especially, those who want to quit and plan to do so in the next six month or really want to quit and intend to in the next three months are more likely to give higher scores. On the flip side, those 65 years of age or older and those who do not want to quit are routinely more likely see the HIM as less interesting, less credible, and too long. French speakers are also generally more likely to feel that the HIM are too long.

Each of the HIM are evaluated and analysed individually in the section below, first looking at the F/T and then the S/S version for each pair. The responses for each question are provided along with general comments and are followed by specific demographic differences that are observed for each.

A few things to note about the analysis in this section:

HIM Evaluation: CurrentHIM_1_FLIPTOP

HIM 1 Fliptop - English version
Text Description

An elderly couple walking hand in hand.

The text reads:

It's never too late…

Quitting smoking increases life expectancy and improves quality of life.

People who quit smoking increase their chances of living longer. They improve their general health, leading to a better quality of life.

Its' never too late to quit. No matter how old you are, you'll start to feel major and immediate health benefits and have more energy to help you live life to the fullest.

Talk to a health care provider.

Health Canada

HIM 1 Fliptop - French version
Description textuelle

Un couple de personnes âgées marchant main dans la main.

Il n'est jamais trop tard…

Le texte est le suivant :

Arrêter de fumer augmente l'espérance de vie et rehausse la qualité de vie.

Une personne qui arrête de fumer augmente ses chances de vivre plus longtemps. Elle améliore également son état de santé et, par conséquent, sa qualité de vie.

Il n'est jamais trop tard pour arrêter de fumer. Peu importe l'âge, vous sentirez des effets bénéfiques et immédiats sure votre santé. Vous aurez plus d'énergie pour profiter davantage de la vie.

Parlez-en à un professionnel de la santé.

Santé Canada

This HIM is recalled by a third of those respondents exposed to it – the image is the element that first catches people's eye, but the headline is chosen by more than a quarter of respondents.

% of respondents exposed to this HIM who recall it: 33%

A third of flip-top users shown this HIM recall seeing it. Although the image/picture is chosen as the element which first catches people's eye (41%), the headline is chosen by a greater proportion of people for this HIM than for any other (27%). Around seven in ten found the topic of the message interesting (69%) and nine in ten (90%) found it credible/believable.

Figure 26: Responses for CurrentHIM_1_FlipTop (n=520)
Q19. What first catches your eye? Overall
The image/picture 41%
The headline at the top of the message 27%
The overall subject of the message 16%
The colour 10%
The text in the body of the message 3%
Other 2%
Q20. How interesting is the topic of the message? Overall
Very/somewhat interesting 69%
Very interesting 24%
Somewhat interesting 46%
Not very interesting 19%
Not at all interesting 11%
Q21. Do you feel the message is... Overall
Too long 35%
About the right length 65%
Too short 0%
Q22. How credible or believable is this message? Overall
% Very/somewhat credible 90%
Very 42%
Somewhat 47%
Not very 7%
Not at all 3%

Significant demographic subgroup differences in evaluations of this HIM:

HIM Evaluation: CurrentHIM_1_SLIDESHELL

HIM 1 Slideshell - English version
Text Description

An elderly couple walking hand in hand. Written in both official languages.

The text reads:

It's never too late…

See the back.

Health Canada

Quitting smoking increases life expectancy and improves quality of life.

People who quit smoking increase their chances of living longer. They improve their general health, leading to a better quality of life.

Its' never too late to quit. No matter how old you are, you'll start to feel major and immediate health benefits and have more energy to help you live life to the fullest.

Talk to a health care provider.

Health Canada

HIM 1 Slideshell - French version
Description textuelle

Un couple de personnes âgées marchant main dans la main.

Écrit dans les deux langues officielles.

Le texte est le suivant :

Il n'est jamais trop tard…

Voir à l'endos.

Santé Canada

Arrêter de fumer augmente l'espérance de vie et rehausse la qualité de vie.

Une personne qui arrête de fumer augmente ses chances de vivre plus longtemps. Elle améliore également son état de santé et, par conséquent, sa qualité de vie.

Il n'est jamais trop tard pour arrêter de fumer. Peu importe l'âge, vous sentirez des effets bénéfiques et immédiats sure votre santé. Vous aurez plus d'énergie pour profiter davantage de la vie.

Parlez-en à un professionnel de la santé.

Santé Canada

As with the F/T version of this HIM, the image first caught people's eye but the headline was also chosen frequently (23%).

% of respondents exposed to this HIM who recall it: 31%

Just under a third of slide and shell users who were shown this HIM said that they recalled seeing it. As with the F/T version, the image/picture was chosen as the element which first catches people's eye (40%) but the headline was chosen far more often for this HIM than for other HIM. The S/S version of this HIM scores significantly higher (77%) than the F/T version in terms of how interesting it is seen to be.

Figure 27: Responses for CurrentHIM_1_SlideShell (n=238)
Q19. What first catches your eye? Overall
The image/picture 40%
The headline at the top of the message 23%
The overall subject of the message 20%
The colour 11%
The text in the body of the message 2%
Other 4%
Q20. How interesting is the topic of the message? Overall
Very/somewhat interesting 77%
Very interesting 31%
Somewhat interesting 46%
Not very interesting 15%
Not at all interesting 8%
Q21. Do you feel the message is.... Overall
Too long 36%
About the right length 62%
Too short 2%
Q22. How credible or believable is this message? Overall
% Very/somewhat credible 91%
Very 48%
Somewhat 42%
Not very 7%
Not at all 3%

Significant demographic subgroup differences in evaluations of this HIM:

HIM Evaluation: CurrentHIM_2_FLIPTOP

HIM 2 Fliptop - English version
Text Description

Set of light blue animated lungs with beige bronchioles.

The text reads:

Morning cough?

Coughing is your lungs warning you it's time to quit.

When you quit smoking:

  • Within the first few months, you'll cough and wheeze less and you'll be short of breath less often.
  • In the first 5 years, respiratory problems like bronchitis and pneumonia will decrease significantly.

You can quit and breathe easier!

Health Canada

HIM 2 Fliptop - French version
Description textuelle

Ensemble de poumons animés bleu clair avec bronchioles beiges.

Le texte est le suivant :

Vous toussez le matin?

La toux est un signal de vos poumons qu'il est temps d'arrêter.

Quand vous arrêter de fumer :

  • Dès les premiers mois, la toux et les râlements diminueront. Vous serez moins essoufflé.
  • Au cours des 5 premières années, les problèmes respiratoires, comme la bronchite et la pneumonie, diminueront de façon marquée.

Vous pouvez arrêter et respirer mieux!

Santé Canada

This HIM was recalled by almost half of those exposed to it, making it one of the most memorable – it is also seen as one of the most credible.

% of respondents exposed to this HIM who recall it: 47%

Just under half (47%) of all flip-top users who were shown this HIM said that they recalled seeing it. Although the image catches people's eye the most often (32%), the colour (21%) and the overall subject of the message (20%) are also common responses. Seven in ten (72%) indicated the HIM was interesting and large majorities felt this HIM was the right length (80%) and credible (90%).

Figure 28: Responses for CurrentHIM_2_FlipTop (n=616)
Q19. What first catches your eye? Overall
The image/picture 32%
The headline at the top of the message 17%
The overall subject of the message 20%
The colour 21%
The text in the body of the message 6%
Other 4%
Q20. How interesting is the topic of the message? Overall
Very/somewhat interesting 72%
Very interesting 28%
Somewhat interesting 44%
Not very interesting 18%
Not at all interesting 10%
Q21. Do you feel the message is.... Overall
Too long 18%
About the right length 80%
Too short 2%
Q22. How credible or believable is this message? Overall
% Very/somewhat credible 90%
Very 51%
Somewhat 39%
Not very 6%
Not at all 3%

Significant demographic subgroup differences in evaluations of this HIM:

HIM Evaluation: CurrentHIM_2_SLIDESHELL

HIM 2 Slideshell - English version
Text Description

Set of light blue animated lungs with beige bronchioles. Text written in both official languages.

The text reads:

Morning cough?

See the back.

Health Canada

Coughing is your lungs warning you it's time to quit.

When you quit smoking:

  • Within the first few months, you'll cough and wheeze less and you'll be short of breath less often.
  • In the first 5 years, respiratory problems like bronchitis and pneumonia will decrease significantly.

You can quit and breathe easier!

Health Canada

HIM 2 Slideshell - French version
Description textuelle

Ensemble de poumons animés bleu clair avec bronchioles beiges.

Écrit dans les deux langues officielles.

Le texte est le suivant :

Vous toussez le matin?

Voir à l'endos.

Santé Canada

La toux est un signal de vos poumons qu'il est temps d'arrêter.

Quand vous arrêter de fumer :

  • Dès les premiers mois, la toux et les râlements diminueront. Vous serez moins essoufflé.
  • Au cours des 5 premières années, les problèmes respiratoires, comme la bronchite et la pneumonie, diminueront de façon marquée.

Vous pouvez arrêter et respirer mieux!

Santé Canada

This HIM was recalled by four-in-ten respondents exposed to it with the image of the lungs being the clear focus of attention.

% of respondents exposed to this HIM who recall it: 41%

Around four in ten (41%) of the people who were shown this HIM said that they recalled seeing it. The image caught people's eye the most often (50%) with the overall subject of the message being the second most noticeable element (20%). This HIM was viewed as interesting by more than three quarters (77%) of respondents, similar to the proportion who felt the message is the right length (74%). A large majority see it as credible (94%).

Figure 29: Responses for CurrentHIM_2_SlideShell (n=280)
Q19. What first catches your eye? Overall
The image/picture 50%
The headline at the top of the message 14%
The overall subject of the message 20%
The colour 10%
The text in the body of the message 5%
Other 2%
Q20. How interesting is the topic of the message? Overall
Very/somewhat interesting 77%
Very interesting 27%
Somewhat interesting 50%
Not very interesting 17%
Not at all interesting 6%
Q21. Do you feel the message is.... Overall
Too long 24%
About the right length 74%
Too short 2%
Q22. How credible or believable is this message? Overall
% Very/somewhat credible 94%
Very 51%
Somewhat 43%
Not very 6%
Not at all 0%

Significant demographic subgroup differences in evaluations of this HIM:

HIM Evaluation: CurrentHIM_3_FLIPTOP

HIM 3 Fliptop - English version
Text Description

An animated calendar and a date box.

The text reads:

Never quit trying to quit.

Most smokers try to quit several times before they succeed.

Think of every attempt as a learning experience, not a failure. Never quit trying to quit.

Pick a quit date, write it down or tell someone about it.

Nicotine is the drug in tobacco that causes addiction.

Health Canada

HIM 3 Fliptop - French version
Description textuelle

Un calendrier animé et une boîte de date.

Le texte est le suivant :

Le seul échec serait de cesser d'essayer.

La plupart des fumeurs essaient plusieurs fois d'arrêter de fumer avant d'y parvenir.

Voyez chaque tentative comme un apprentissage et non un échec. Le seul échec serait de cesser d'essayer.

Fixez la date d'arrêt, écrivez-la ou parlez-en à un proche.

La nicotine contenue dans le tabac est la drogue qui crée la dépendance.

Santé Canada

This HIM was recalled by around a quarter of those who it was shown to. Its colour is the most striking feature.

% of respondents exposed to this HIM who recall it: 28%

A little over a quarter (28%) of F/T package users who were shown this HIM say that they recall seeing it. The red colour is what caught more than half of people's eye (52%) with the headline being the second most noticeable element (21%). Around two thirds feel the HIM is interesting (65%) and four in five consider it the right length (80%). The proportion seeing it as credible/believable is 85 percent.

Figure 30: Responses for CurrentHIM_3_FlipTop (n=468)
Q19. What first catches your eye? Overall
The image/picture 9%
The headline at the top of the message 21%
The overall subject of the message 12%
The colour 52%
The text in the body of the message 4%
Other 1%
Q20. How interesting is the topic of the message? Overall
Very/somewhat interesting 65%
Very interesting 20%
Somewhat interesting 45%
Not very interesting 25%
Not at all interesting 10%
Q21. Do you feel the message is.... Overall
Too long 16%
About the right length 80%
Too short 4%
Q22. How credible or believable is this message? Overall
% Very/somewhat credible 85%
Very 39%
Somewhat 46%
Not very 11%
Not at all 3%

Significant demographic subgroup differences in evaluations of this HIM:

HIM Evaluation: CurrentHIM_3_SLIDESHELL

HIM 3 Slideshell - English version
Text Description

An animated calendar and a date box.

Written in both official languages.

The text reads:

Never quit trying to quit.

See the back.

Health Canada

Most smokers try to quit several times before they succeed.

Think of every attempt as a learning experience, not a failure. Never quit trying to quit.

Pick a quit date, write it down or tell someone about it.

Nicotine is the drug in tobacco that causes addiction.

Health Canada

HIM 3 Slideshell - French version
Description textuelle

Un calendrier animé et une boîte de date.

Écrit dans les deux langues officielles.

Le texte est le suivant :

Le seul échec serait de cesser d'essayer.

Voir à l'endos.

Santé Canada

La plupart des fumeurs essaient plusieurs fois d'arrêter de fumer avant d'y parvenir.

Voyez chaque tentative comme un apprentissage et non un échec.

Le seul échec serait de cesser d'essayer.

Fixez la date d'arrêt, écrivez-la ou parlez-en à un proche.

La nicotine contenue dans le tabac est la drogue qui crée la dépendance.

Santé Canada

The colour of this HIM is the first thing most respondents noticed and a quarter of those who were shown it recalled seeing it.

% of respondents exposed to this HIM who recall it: 26%

Roughly one quarter (26%) of S/S package users who were shown this HIM said that they recall seeing it. The bright red colour is what catches a majority of people's eye (55%) with the overall subject of the message being the second most noticeable element (19%). Three quarters see this HIM as interesting (74%) and two thirds (67%) consider it the right length (67%). More than four in five (84%) see it as credible/believable.

Figure 31: Responses for CurrentHIM_3_SlideShell (n=214)
Q19. What first catches your eye? Overall
The image/picture 12%
The headline at the top of the message 13%
The overall subject of the message 19%
The colour 55%
The text in the body of the message <1%
Other 1%
Q20. How interesting is the topic of the message? Overall
Very/somewhat interesting 74%
Very interesting 27%
Somewhat interesting 47%
Not very interesting 18%
Not at all interesting 8%
Q21. Do you feel the message is.... Overall
Too long 31%
About the right length 67%
Too short 2%
Q22. How credible or believable is this message? Overall
% Very/somewhat credible 84%
Very 34%
Somewhat 50%
Not very 13%
Not at all 3%

Significant demographic subgroup differences in evaluations of this HIM:

HIM Evaluation: CurrentHIM_4_FLIPTOP

HIM 4 Fliptop - English version
Text Description

A young women smiling.

The text reads:

"I had enough of feeling guilty …"

"Quitting is hard and it takes a lot of will power.

I had enough of feeling guilty. I was ashamed of being a smoker.

When I was ready to quit, I called a quitline and, with their support, I made it thought the first few days of cravings.

As the days went by, I was more and more proud of myself and my will to keep going got stronger."

- Susan

1-866-366-3667

Tobacco products are highly addictive.

Health Canada

HIM 4 Fliptop - French version
Description textuelle

Une jeune femme souriante.

Le texte est le suivant :

« J'en avais assez de me sentir coupable… »

« C'est difficile d'arrêter de fumer. Ça demande beaucoup de volonté.

J'en avais assez de me sentir coupable. J'avais honte de fumer.

Quand j'ai décidé d'arrêter j'ai appelé la ligne d'aide aux fumeurs. Grâce à leur soutien, j'ai réussi à surmonter les fortes envies de fumer des premiers jours.

Plus le temps passait, plus j'étais fière de moi et plus je voulais persévérer. »

- Susan

1 866 JARRETE (1 866 527-7383)

Les produits du tabac créent une forte dépendance.

Santé Canada

Three in ten recalled this HIM with the image but it is rated as less interesting than most HIM and many consider it too long.

% of respondents exposed to this HIM who recall it: 30%

Three in ten flip-top package users who were shown this HIM say that they recall seeing it. Although the image caught people's eye the most often (31%), the headline at the top of the message (22%) and the colour (20%) are also common responses. Six in ten rate this HIM as interesting (62%) and a similar proportion say it is the right length (59% with 40% saying it is too long). Three quarters see it as credible/ believable (77%).

Figure 32: Responses for CurrentHIM_4_FlipTop (n=473)
Q19. What first catches your eye? Overall
The image/picture 31%
The headline at the top of the message 22%
The overall subject of the message 17%
The colour 20%
The text in the body of the message 4%
Quitline number/website 3%
Other 3%
Q20. How interesting is the topic of the message? Overall
Very/somewhat interesting 62%
Very interesting 16%
Somewhat interesting 46%
Not very interesting 23%
Not at all interesting 14%
Q21. Do you feel the message is.... Overall
Too long 40%
About the right length 59%
Too short 1%
Q22. How credible or believable is this message? Overall
% Very/somewhat credible 77%
Very 28%
Somewhat 49%
Not very 15%
Not at all 7%

Significant demographic subgroup differences in evaluations of this HIM:

HIM Evaluation: CurrentHIM_4_SLIDESHELL

HIM 4 Slideshell - English version
Text Description

A young women smiling.

The text reads:

"I had enough of feeling guilty …"

See the back.

Health Canada

Back view

1-866-366-3667

"Quitting is hard and it takes a lot of will power.

I had enough of feeling guilty. I was ashamed of being a smoker.

When I was ready to quit, I called a quitline and, with their support, I made it thought the first few days of cravings.

As the days went by, I was more and more proud of myself and my will to keep going tot stronger."

- Susan

1-866-366-3667

Tobacco products are highly addictive.

Health Canada

HIM 4 Slideshell - French version
Description textuelle

Une jeune femme souriante.

Écrit dans les deux langues officielles.

Le texte est le suivant :

« J'en avais assez de me sentir coupable… »

Voir à l'endos.

Santé Canada

« C'est difficile d'arrêter de fumer. Ça demande beaucoup de volonté.

J'en avais assez de me sentir coupable. J'avais honte de fumer.

Quand j'ai décidé d'arrêter j'ai appelé la ligne d'aide aux fumeurs. Grâce à leur soutien, j'ai réussi à surmonter les fortes envies de fumer des premiers jours.

Plus le temps passait, plus j'étais fière de moi et plus je voulais persévérer. »

- Susan

1 866 JARRETE (1 866 527-7383)

Les produits du tabac créent une forte dépendance.

Santé Canada

The image and the colour of this HIM are what respondents notice most immediately, but this HIM is not recalled often.

% of respondents exposed to this HIM who recall it: 21%

One in five S/S package users who were shown this HIM said that they recall seeing it. Although the image caught people's eye the most often (35%), the colour (28%) also caught people's eye. Three in five find this HIM interesting (61%) and three quarters find it believable (77%). More than half of respondents who evaluated this HIM feel it is too long (51%).

Figure 33: Responses for CurrentHIM_4_SlideShell (n=203)
Q19. What first catches your eye? Overall
The image/picture 35%
The headline at the top of the message 14%
The overall subject of the message 12%
The colour 28%
The text in the body of the message 3%
Quitline number/website 6%
Other 2%
Q20. How interesting is the topic of the message? Overall
Very/somewhat interesting 61%
Very interesting 15%
Somewhat interesting 46%
Not very interesting 27%
Not at all interesting 12%
Q21. Do you feel the message is.... Overall
Too long 51%
About the right length 48%
Too short 1%
Q22. How credible or believable is this message? Overall
% Very/somewhat credible 77%
Very 21%
Somewhat 56%
Not very 19%
Not at all 5%

Significant demographic subgroup differences in evaluations of this HIM:

HIM Evaluation: CurrentHIM_5_FLIPTOP

HIM 5 Fliptop - English version
Text Description

A stop watch at the bottom of the page.

The text reads:

They only last an average of a few minutes…

For most, when cravings occur they usually last only a few minutes.

When you quit smoking, you may get strong cravings. This is part of the quitting process.

The brain gets used to not having nicotine. The more you resist, the fewer cravings you'll have.

You've got what it takes to go smoke-free!

Nicotine is the drug in tobacco that causes addiction.

Health Canada

HIM 5 Fliptop - French version
Description textuelle

Un chronomètre au bas de la page.

Le texte est le suivant :

Elle ne dure en moyenne que quelques minutes…

Pour la plupart des fumeurs, quand l'envie de fumer se fait sentir, elle ne dure que quelques minutes.

Lors du processus d'abandon, il est possible de ressentir de fortes envies de fumer.

Le cerveau s'habitue à l'absence de nicotine. Plus vous résisterez moins vous aurez envie de fumer.

Vivre sans fumée, vous pouvez y arriver!

La nicotine contenue dans le tabac est la drogue qui crée la dépendance.

Santé Canada

No single aspect of this HIM catches the eye of respondents.

% of respondents exposed to this HIM who recall it: 29%

Around three in ten F/T package users (29%) shown this HIM recall seeing it. There is no clear attention-grabbing element of this HIM, but a plurality chooses the image (27%) as what caught their eye first. Seven in ten feel this HIM is interesting (71%), three quarters (74%) consider it the right length an even larger proportion feel it is believable (87%).

Figure 34: Responses for CurrentHIM_5_FlipTop (n=477)
Q19. What first catches your eye? Overall
The image/picture 27%
The headline at the top of the message 20%
The overall subject of the message 21%
The colour 22%
The text in the body of the message 6%
Other 4%
Q20. How interesting is the topic of the message? Overall
Very/somewhat interesting 71%
Very interesting 17%
Somewhat interesting 54%
Not very interesting 19%
Not at all interesting 9%
Q21. Do you feel the message is.... Overall
Too long 25%
About the right length 74%
Too short 1%
Q22. How credible or believable is this message? Overall
% Very/somewhat credible 87%
Very 34%
Somewhat 53%
Not very 9%
Not at all 4%

Significant demographic subgroup differences in evaluations of this HIM:

HIM Evaluation: CurrentHIM_5_SLIDESHELL

HIM 5 Slideshell - English version
Text Description

A stop watch at the top and bottom of the page.

Written in both official languages.

The text reads:

They only last an average of a few minutes…

See the back.

Health Canada

Back view

For most, when cravings occur they usually last only a few minutes.

When you quit smoking, you may get strong cravings. This is part of the quitting process.

The brain gets used to not having nicotine. The more you resist, the fewer cravings you'll have.

You've got what it takes to go smoke-free!

Nicotine is the drug in tobacco that causes addiction.

Health Canada

HIM 5 Slideshell - French version
Description textuelle

Un chronomètre en haut et en bas de la page.

Écrit dans les deux langues officielles.

Le texte est le suivant :

Elle ne dure en moyenne que quelques minutes…

Voir à l'endos.

Santé Canada

Pour la plupart des fumeurs, quand l'envie de fumer se fait sentir, elle ne dure que quelques minutes.

Lors du processus d'abandon, il est possible de ressentir de fortes envies de fumer.

Le cerveau s'habitue à l'absence de nicotine. Plus vous résisterez moins vous aurez envie de fumer.

Vivre sans fumée, vous pouvez y arriver!

La nicotine contenue dans le tabac est la drogue qui crée la dépendance.

Santé Canada

While the F/T version of this HIM does not have a standout element, respondents are more likely to focus on the image in the S/S version and provide high scores on interest and credibility.

% of respondents exposed to this HIM who recall it: 24%

Around a quarter (24%) of the S/S package users who were shown this HIM recall seeing it. The S/S version of this HIM's most noticeable feature is the image (43%) followed by the overall subject matter (23%). This HIM receives high scores in terms of being interesting (82%) and believable (87%) and seven in ten say it is the right length (70%).


Figure 35: Responses for CurrentHIM_5_SlideShell (n=224)
Q19. What first catches your eye? Overall
The image/picture 43%
The headline at the top of the message 17%
The overall subject of the message 23%
The colour 9%
The text in the body of the message 6%
Other 2%
Q20. How interesting is the topic of the message? Overall
Very/somewhat interesting 82%
Very interesting 27%
Somewhat interesting 55%
Not very interesting 13%
Not at all interesting 5%
Q21. Do you feel the message is.... Overall
Too long 29%
About the right length 70%
Too short 1%
Q22. How credible or believable is this message? Overall
% Very/somewhat credible 87%
Very 39%
Somewhat 48%
Not very 10%
Not at all 3%

Significant demographic subgroup differences in evaluations of this HIM:

HIM Evaluation: CurrentHIM_6_FLIPTOP

HIM 6 Fliptop - English version
Text Description

A young pregnant women holding her stomach.

The text reads:

Thinking of having a baby?

Quitting smoking before pregnancy will increase your chances of having a health baby.

You'll lower your risk of:

  • Miscarriage
  • Stillbirth
  • Having a baby with serious health problems.

Although quitting is most beneficial before conception, there are some benefits to quitting at any time during your pregnancy.

Talk to a health care provider.

Health Canada

HIM 6 Fliptop - French version
Description textuelle

Une jeune femme enceinte se tenant le ventre.

Le texte est le suivant :

Vous songez à avoir un bébé?

En arrêtant de fumer avant la grossesse, vous augmentez vos chances d'avoir un bébé en santé.

Vous courrez moins de risques :

  • De faire une fausse couche;
  • D'accoucher d'un enfant mort/né
  • D'avoir un bébé souffrant de graves problèmes des santé.

L'idéal est d'arrêter de fumer avant la conception, mais sachez qu'il y a toujours des bénéfices à cesser à tout moment pendant la grossesse.

Parlez-en à un professionnel de la santé.

Santé Canada

This HIM is well recalled and the image/picture is what catches the eye of most people evaluating it.

% of respondents exposed to this HIM who recall it: 46%

Almost half (46%) of the F/T package users who were shown this HIM say that they recall seeing it. The image is the most eye-catching element of this HIM (62%). Seven in ten find it interesting (70%) and three quarters (74%) say it is the right length. It is also seen by a large majority to be credible/believable (93%).

Figure 36: Responses for CurrentHIM_6_FlipTop (n=608)
Q19. What first catches your eye? Overall
The image/picture 62%
The headline at the top of the message 9%
The overall subject of the message 14%
The colour 10%
The text in the body of the message 4%
Other 1%
Q20. How interesting is the topic of the message? Overall
Very/somewhat interesting 70%
Very interesting 32%
Somewhat interesting 38%
Not very interesting 16%
Not at all interesting 15%
Q21. Do you feel the message is.... Overall
Too long 25%
About the right length 74%
Too short 1%
Q22. How credible or believable is this message? Overall
% Very/somewhat credible 93%
Very 54%
Somewhat 39%
Not very 4%
Not at all 3%

Significant demographic subgroup differences in evaluations of this HIM:

HIM Evaluation: CurrentHIM_6_SLIDESHELL

HIM 6 Slideshell - English version
Text Description

A young pregnant women holding her stomach. Written in both official languages.

The text reads:

Thinking of having a baby?

See the back.

Health Canada

Back view

Quitting smoking before pregnancy will increase your chances of having a health baby.

You'll lower your risk of:

  • Miscarriage
  • Stillbirth
  • Having a baby with serious health problems.

Although quitting is most beneficial before conception, there are some benefits to quitting at any time during your pregnancy.

Talk to a health care provider.

Health Canada

HIM 6 Slideshell - French version
Description textuelle

Une jeune femme enceinte se tenant le ventre.

Écrit dans les deux langues officielles.

Le texte est le suivant :
Vous songez à avoir un bébé?

Voir à l'endos.

Santé Canada

En arrêtant de fumer avant la grossesse, vous augmentez vos chances d'avoir un bébé en santé.

Vous courrez moins de risques :

  • De faire une fausse couche;
  • D'accoucher d'un enfant mort/né
  • D'avoir un bébé souffrant de graves problèmes des santé.

L'idéal est d'arrêter de fumer avant la conception, mais sachez qu'il y a toujours des bénéfices à cesser à tout moment pendant la grossesse.

Parlez-en à un professionnel de la santé.

Santé Canada

This HIM is well recalled and users of S/S packages rate it highly in terms of interest and credibility.

% of respondents exposed to this HIM who recall it: 46%

Almost half (46%) of the respondents who were shown this HIM in S/S version said that they recall seeing it. As with the F/T version, the image/picture is the most noticeable element (64%). Respondents have high levels of interest in the HIM (80%) and almost all feel it is credible/believable (93%). Seven in ten (71%) feel it is the right length.

Figure 37: Responses for CurrentHIM_6_SlideShell (n=291)
Q19. What first catches your eye? Overall
The image/picture 64%
The headline at the top of the message 3%
The overall subject of the message 18%
The colour 11%
The text in the body of the message 2%
Other 1%
Q20. How interesting is the topic of the message? Overall
Very/somewhat interesting 80%
Very interesting 31%
Somewhat interesting 49%
Not very interesting 13%
Not at all interesting 8%
Q21. Do you feel the message is.... Overall
Too long 26%
About the right length 71%
Too short 2%
Q22. How credible or believable is this message? Overall
% Very/somewhat credible 93%
Very 54%
Somewhat 38%
Not very 5%
Not at all 2%

Significant demographic subgroup differences in evaluations of this HIM:

HIM Evaluation: CurrentHIM_7_FLIPTOP

HIM 7 Fliptop - English version
Text Description

A young women playing a trombone and another young women-playing soccer. Placed at the bottom of the page.

The text reads :

Quitting…

What's in it for me?

Why should I quit smoking?

I want to regain control over myself by getting rid of my tobacco addiction…

I want to be at my best with my activities…

I want to be at my best with my activities…

I want to be healthier and have more energy…

I will reward myself with the money saved…

Health Canada

HIM 7 Fliptop - French version
Description textuelle

Une jeune femme jouant du trombone et une autre jeune femme jouant au soccer. Placé au bas de la page.
Le texte est le suivant :
J'arrête de fumer…

Qu'est-ce que j'y gagne?

Pourquoi est-ce que J'arrêterais de fumer?

Je veux reprendre le contrôle de ma vie en me libérant de ma dépendance au tabac…

Je veux être au mieux de ma forme pour mes activités…

Je veux être en santé et avoir plus d'énergie…

Je vais récompenser avec l'argent épargné…

Santé Canada

There is no element of this HIM that is more eye-catching than the others and two thirds see it as interesting.

% of respondents exposed to this HIM who recall it: 28%

A little over a quarter (28%) of respondents who were shown this HIM say they recall it. There is no single element that caught people's attention with roughly even proportions choosing the colour (25%), the headline or the image/picture (24% each) and the overall subject (21%). Two thirds (67%) of respondents see this HIM as interesting, three quarters (74%) think it is the right length (74%) and four in five (82%) feel it is credible/believable.

Figure 38: Responses for CurrentHIM_7_FlipTop (n=477)
Q19. What first catches your eye? Overall
The image/picture 24%
The headline at the top of the message 24%
The overall subject of the message 21%
The colour 25%
The text in the body of the message 4%
Other 3%
Q20. How interesting is the topic of the message? Overall
Very/somewhat interesting 67%
Very interesting 23%
Somewhat interesting 44%
Not very interesting 22%
Not at all interesting 11%
Q21. Do you feel the message is.... Overall
Too long 24%
About the right length 74%
Too short 2%
Q22. How credible or believable is this message? Overall
% Very/somewhat credible 82%
Very 33%
Somewhat 48%
Not very 14%
Not at all 5%

Significant demographic subgroup differences in evaluations of this HIM:

HIM Evaluation: CurrentHIM_7_SLIDESHELL

HIM 7 Slideshell - English version
Text Description

A young women playing a trombone and another young women-playing soccer. Placed at the bottom of the page. Written in both official languages.

The text reads :

Quitting…

What's in it for me?

See the back.

Health Canada

Why should I quit smoking?

I want to regain control over myself by getting rid of my tobacco addiction…

I want to be at my best with my activities…

I want to be at my best with my activities…

I want to be healthier and have more energy…

I will reward myself with the money saved…

Health Canada

HIM 7 Slideshell - French version
Description textuelle

Une jeune femme jouant du trombone et une autre jeune femme jouant au soccer. Placé au bas de la page.
Écrit dans les deux langues officielles.

Le texte est le suivant :
J'arrête de fumer…

Qu'est-ce que j'y gagne?

Voir à l'endos.

Santé Canada

Pourquoi est-ce que J'arrêterais de fumer?

Je veux reprendre le contrôle de ma vie en me libérant de ma dépendance au tabac…

Je veux être au mieux de ma forme pour mes activités…

Je veux être en santé et avoir plus d'énergie…

Je vais récompenser avec l'argent épargné…

Santé Canada

Unlike the F/T version of this HIM, which was more balanced in terms of noticeable elements, people are more likely to focus on the images in the S/S version.

% of respondents exposed to this HIM who recall it: 22%

Around one in five (22%) S/S package users who were exposed to this HIM say that they recall seeing it. The image/picture is the most attention-grabbing element (41%) in the S/S version. Seven in ten evaluating the HIM say it is interesting (69%) and the same proportion say it is the right length. Greater that four in five say this HIM is credible/believable (83%).

Figure 39: Responses for CurrentHIM_7_SlideShell (n=202)
Q19. What first catches your eye? Overall
The image/picture 41%
The headline at the top of the message 14%
The overall subject of the message 21%
The colour 19%
The text in the body of the message 3%
Other 2%
Q20. How interesting is the topic of the message? Overall
Very/somewhat interesting 69%
Very interesting 18%
Somewhat interesting 51%
Not very interesting 21%
Not at all interesting 11%
Q21. Do you feel the message is.... Overall
Too long 29%
About the right length 69%
Too short 2%
Q22. How credible or believable is this message? Overall
% Very/somewhat credible 83%
Very 28%
Somewhat 54%
Not very 12%
Not at all 5%

Significant demographic subgroup differences in evaluations of this HIM:

HIM Evaluation: CurrentHIM_8_FLIPTOP

HIM 8 Fliptop - English version
Text Description

A telephone headset at the bottom of the page.

The text reads:

How can the quitline help me?

When you call the toll-free quitline
1-866-366-3667

You'll speak one-on-one with a quit specialist who will help you:

  • Create a quit plan that works for you.
  • Access information and tools to become smoke-free.
  • Cope with cravings and withdrawal symptoms.
  • Find services and resources in your community.

There are many reasons to quit. What's yours?

Tobacco is the single most preventable cause of premature death and disease.

Health Canada

HIM 8 Fliptop - French version
Description textuelle

Un casque téléphonique en bas de page.

Le texte est le suivant :
Que m'offre la ligne d'aide aux fumeurs?

En composant le numéro sans frais 1 866 JARRETE (1 866 527-7383)

Vous parlerez directement à un spécialiste en abandon du tabagisme qui vous aidera à :

  • Établir un plan personnalisé pour cesser de fumer;
  • Obtenir de l'information et des outils pour vivre sans fumée;
  • Contrôler vos envies de fumer et surmonter plus facilement les effets du sevrage;
  • Trouver des services et des ressources dans votre collectivité.

Il y plusieurs raisons pour arrêter de fumer.

Quelle est la vôtre?

Le tabagisme est la principale cause évitable de décès prématuré et de maladie.

Santé Canada

The prominent position of the quitline differentiates this HIM and around a third of F/T users who were shown it recall seeing it.

% of respondents exposed to this HIM who recall it: 32%

Just under a third (32%) of all flip-top users who were shown this HIM say that they recall it. The headline caught people's eye the most often (27%) and others mention the overall subject and the colour (18% each). A smaller proportion mention the quitline itself (16%). Around two thirds of respondents find the HIM interesting (64%) and agree that it is the right length (68%). Four in five see it as credible (83%).

Figure 40: Responses for CurrentHIM_8_FlipTop (n=501)
Q19. What first catches your eye? Overall
The image/picture 14%
The headline at the top of the message 27%
The overall subject of the message 18%
The colour 18%
The text in the body of the message 5%
Quitline number/website 16%
Other 2%
Q20. How interesting is the topic of the message? Overall
Very/somewhat interesting 64%
Very interesting 17%
Somewhat interesting 47%
Not very interesting 26%
Not at all interesting 10%
Q21. Do you feel the message is.... Overall
Too long 30%
About the right length 68%
Too short 2%
Q22. How credible or believable is this message? Overall
% Very/somewhat credible 83%
Very 30%
Somewhat 54%
Not very 13%
Not at all 4%

Significant demographic subgroup differences in evaluations of this HIM:

HIM Evaluation: CurrentHIM_8_SLIDESHELL

HIM 8 Slideshell - English version
Text Description

A phone headset at the top of the page and a young man wearing a headset with two other people faded out wearing phone headsets.

Written in both official languages.

The text reads:

How can the quitline help me?

See the back.

Health Canada

How can the quitline help me?

When you call the toll-free quitline
1-866-366-3667

You'll speak one-on-one with a quit specialist who will help you:

  • Create a quit plan that works for you.
  • Access information and tools to become smoke-free.
  • Cope with cravings and withdrawal symptoms.
  • Find services and resources in your community.

There are many reasons to quit. What's yours?

Tobacco is the single most preventable cause of premature death and disease.

HIM 8 Slideshell - French version
Description textuelle

Un casque téléphonique en haut de la page et un jeune homme portant un casque audio et deux personnes s'est évanouie avec des casques téléphoniques.

Écrit dans les deux langues officielles.

Le texte est le suivant :
Que m'offre la ligne d'aide aux fumeurs?

Voir à l'endos.

Santé Canada

Que m'offre la ligne d'aide aux fumeurs?

En composant le numéro sans frais 1 866 JARRETE (1 866 527-7383)

Vous parlerez directement à un spécialiste en abandon du tabagisme qui vous aidera à :

  • Établir un plan personnalisé pour cesser de fumer;
  • Obtenir de l'information et des outils pour vivre sans fumée;
  • Contrôler vos envies de fumer et surmonter plus facilement les effets du sevrage;
  • Trouver des services et des ressources dans votre collectivité.

Il y plusieurs raisons pour arrêter de fumer.

Quelle est la vôtre?

Le tabagisme est la principale cause évitable de décès prématuré et de maladie.

Santé Canada

The quitline is not noticed as prominently in the S/S version of this HIM and the image is the most noticeable element.

% of respondents exposed to this HIM who recall it: 22%

Just over one in five (22%) of all S/S package users who were shown this HIM recall seeing it. The image/picture catches people's eye most often (32%) but the headline (22%) and the colour (21%) are also commonly mentioned. The quitline is mentioned by 16% of F/T package users in that version, very few mention it (2%) in the S/S version. Three quarters of respondents find this HIM interesting (75%) and two thirds feel it is the right length (64%). Almost nine in ten see this HIM as credible (87%).

Figure 41: Responses for CurrentHIM_8_SlideShell (n=206)
Q19. What first catches your eye? Overall
The image/picture 32%
The headline at the top of the message 22%
The overall subject of the message 19%
The colour 21%
The text in the body of the message 2%
Quitline number/website 2%
Other 1%
Q20. How interesting is the topic of the message? Overall
Very/somewhat interesting 75%
Very interesting 19%
Somewhat interesting 56%
Not very interesting 19%
Not at all interesting 6%
Q21. Do you feel the message is.... Overall
Too long 35%
About the right length 64%
Too short 0%
Q22. How credible or believable is this message? Overall
% Very/somewhat credible 87%
Very 31%
Somewhat 56%
Not very 10%
Not at all 3%

Significant demographic subgroup differences in evaluations of this HIM:

Future placement of HIM

An insert and the inside flap are the most common suggestions for where to put new HIM on S/S packages where they will be noticed.

Respondents were asked to select the best location to promote noticeability of new HIM on slide and shell packages (regardless of what kind of package they usually use). Overall, the most common response was to suggest an insert similar to what is included in F/T packages (42%). Another common suggestion was the inside flap of the slide (36%) which would be visible each time the package is opened.

Future placement of HIM
Text Description

Slide and shell cigarette package showing front, back and slide portion all separated. One English and one French.

Health warning

Mise en garde

Each part is numbered.

  1. top opening
  2. health information slide
  3. Side of package
  4. back of opening
  5. back of package
  6. side of back of package

HIM readers are particularly in favour of an insert in slide and shell packages (54%). The idea of including an insert is also as popular among F/T package users (41%) as it is with S/S package users (42%). However, it becomes a less popular suggestion among the group of F/T package users who say they discard the insert upon opening their cigarette package (31%).

The current location of HIM are not chosen as often as some of the other the proposed locations with around a quarter of respondents suggesting the backside of the slide (26%) and one in five selecting the outside flap of the slide. Although S/S package users are more likely to suggest both of these locations than F/T package users, they also made a lot more suggestions for locations as a group.

Figure 42: Preferred placement of future HIM by selected variables
Preferred placement of future HIM Overall Flip-top Slide and Shell HIM reader Non-HIM reader Discards inserts (F/T only)
Base size 3,000 2,071 929 1,350 1,650 612
Section B - An insert into the package 42% 41% 42% 54% 32% 31%
Section A - Inside flap on the slide 36% 34% 40% 39% 33% 31%
Section C - Either side of the shell 30% 30% 30% 33% 27% 31%
Section E - Backside of the slide 26% 23% 32% 31% 22% 22%
Section D - Outside flap on the slide 19% 18% 22% 23% 16% 16%
Section F - Side of the slide 7% 6% 9% 8% 5% 5%
None of these sections 9% 9% 9% 2% 14% 15%

Q23. Please select all the places you think would be good to put a Health Message on a slide and shell package so that people would notice it each time they opened a pack. Base: All respondents

The table below splits out HIM-readers and non-readers by package type users. As in the table above, HIM-readers are more likely to make suggestions and significantly more likely to suggest inserts than Non-HIM readers (56% vs 31% for F/T package users and 49% vs 35% for S/S package users).

Figure 43: Preferred placement of future HIM by selected package type and HIM-reading status
Preferred placement of future HIM F/T and HIM-reader F/T and non-HIM-reader S/S and HIM-reader S/S and non-HIM reader
Base size 882 1,189 468 461
Section B - An insert into the package 56% 31% 49% 35%
Section A - Inside flap on the slide 38% 31% 42% 39%
Section C - Either side of the shell 32% 28% 36% 28%
Section E - Backside of the slide 28% 20% 37% 24%
Section D - Outside flap on the slide 22% 15% 27% 16%
Section F - Side of the slide 7% 5% 11% 7%
None of these sections 2% 14% 3% 15%

Q23. Please select all the places you think would be good to put a Health Message on a slide and shell package so that people would notice it each time they opened a pack. Base: All respondents

Demographic differences:

D. Cessation and health information preferences

Advice/information and strategies

Compared to the experience of those who have previously attempted to quit, those who have not attempted to quit are more likely to anticipate they will use healthcare providers as a source of cessation information.

Respondents who have made a serious past attempt to quit were asked about the sources of information or advice they had used, while those who have not made such an attempt were asked what sources they would use if they decided to quit in the future.

Among both groups, the most common sources of advice/information include healthcare providers, family members and friends. Those who have not yet made a serious quit attempt are more likely than those who have to expect they will rely on a healthcare provider (37%) or other resources like websites (23%), social media (13%), a quitline (15%) or an app on their phone (7%). In turn, those who made a serious quit attempt are more likely to have relied on family members (29%) or to say they didn't use advice/information (34%).

Figure 44: Cessation information sources by past quitting attempt
Sources of cessation advice/information Overall (n=2,999) Have attempted to quit Have not attempted to quit
Base size 2,999 2,217 782
A healthcare provider (i.e. doctor, nurse, counsellor) 31% 28% 37%
Family members 27% 29% 21%
Friends 26% 26% 26%
A website 17% 14% 23%
Information on a cigarette package 12% 12% 12%
Social media (e.g., Facebook, Instagram) 11% 10% 13%
A quitline 9% 6% 15%
An app downloaded to your phone 5% 4% 7%
I didn't get any advice or information OR not interested in information/advice 31% 34% 21%

Q40. Thinking back to the times you attempted to quit smoking for more than 24 hours, where did you get advice or information, if any, on ways to quit? / If you decided to quit smoking in the future, where do you think you would you go to for advice or information about quitting? Base: All respondents. Note: only responses given by 2% or more are shown.

Demographic differences:

Those who have attempted to quit are more likely to have tried to quit without specific assistance or a plan, whereas those who have not attempted to quit anticipate would be more likely to seek help.

Those who have attempted to quit are most likely to have tried 'cold turkey' without assistance (43%) or to have used nicotine replacement therapies (28%) or gradually reduced the number of cigarettes per day (26%).

When considering a future quit attempt, gradually reducing cigarettes is a more popular approach for those who have not attempted to quit (31%), and fewer of this group envision they will quit cold turkey (27%) or use a nicotine replacement therapy (24%). They are also more likely to say they would try other tools such as prescription medication, counselling, an organized quit program or a smartphone app.

Figure 45: Cessation strategies by past quitting attempt
Cessation strategies/tools Overall Have attempted to quit Have not attempted to quit
Base size 3,000 2,218 782
Cold turkey (quit without assistance) 39% 43% 27%
Nicotine Replacement Therapy other than vaping (e.g. gum, patches, sprays, inhalers, or lozenges) 27% 28% 24%
A plan to reduce the number of cigarettes smoked each day 27% 26% 31%
Vaping products (e.g. e-cigarette, vape pen, vaporizer or vape mod) 19% 19% 18%
Prescription medication from a health care provider 16% 15% 19%
Counselling from a health care provider 12% 10% 17%
An organized quit program or challenge 10% 9% 15%
An app downloaded to your phone 6% 5% 8%
I didn't use/I wouldn't use any strategies or tools 11% 9% 15%

Q41. Thinking back to the most recent time you attempted to quit smoking for more than 24 hours, what strategies or tools did you use? / If you decided to quit smoking, which strategies or tools do you think you would try? Base: All respondents Note: only responses given by 2% or more are shown.

Those aged 16-17 are the least likely to have/expect to quit cold turkey (27%) but are instead more likely to use almost every other strategy/tool than all of the other age groups. As the table highlights below, there are differences among age groups in what cessation strategies or tools they used or think they would use, with roughly one in ten saying that they didn't/would not use any strategies to quit (outside of 16-17 year-olds who are the least likely to say this).

Figure 46: Cessation strategies by age
Cessation strategies/tools 16-17 18-24 25-44 45-64 65+
Base size 187 332 1,060 1,124 297
Cold turkey (quit without assistance) 27% 44% 39% 37% 45%
Nicotine Replacement Therapy other than vaping (e.g. gum, patches, sprays, inhalers, or lozenges) 31% 25% 25% 29% 28%
A plan to reduce the number of cigarettes smoked each day 34% 20% 28% 29% 20%
Vaping products (e.g. e-cigarette, vape pen, vaporizer or vape mod) 42% 27% 21% 16% 11%
Prescription medication from a health care provider 29% 10% 15% 17% 19%
Counselling from a health care provider 35% 12% 12% 11% 8%
An organized quit program or challenge 32% 13% 13% 7% 3%
An app downloaded to your phone 17% 9% 9% 3% -
"I didn't use any strategy or tool" OR "I wouldn't use any strategies or tools"? 4% 10% 11% 11% 11%

Q41. Thinking back to the most recent time you attempted to quit smoking for more than 24 hours, what strategies or tools did you use? / If you decided to quit smoking, which strategies or tools do you think you would try? Base: All respondents. Note: only responses given by 2% or more are shown.

Demographic differences:

Interest in health information related to smoking

Those who say they plan to quit smoking in the next three or six months express greater interest in most health topics.

Respondents are most likely to express interest in information about how to end tobacco addiction (43%), how your health improves after quitting (42%) and how to reverse the negative effects of smoking (37%).

Interest in different types of information is closely connected to quit intention, with interest in most topics highest among those intending to quit in the next three months, followed by those who intend to quit in the next six months.

Figure 47: Health information topics by quitting intention
Interesting health information Overall Don't want
to stop
Should quit
but don't want to
Want to quit-
haven't thought
about when
Plan to in the
next 6 months
Intend to in the next 3 months
Base size n=2,999 n=230 n=821 n=875 n=503 n=568
How to end addiction to tobacco 43% 19% 37% 44% 49% 54%
How your health can improve as a result of quitting 42% 17% 34% 42% 50% 54%
How to reverse the negative health effects of smoking 37% 13% 32% 36% 42% 50%
Statistics on the health outcomes from quitting 26% 16% 21% 24% 29% 35%
Statistics on the likelihood of getting a disease from smoking 20% 12% 17% 22% 19% 25%
Statistics on death rates from smoking 19% 17% 14% 19% 21% 25%
None of these topics interest me 20% 49% 25% 17% 13% 13%

Q42. Which of the following types of health information related to smoking interests you? Base: All respondents. Note: only responses given by 2% or more are shown.

Demographic differences:

Interest in information about smoking cessation

Interest is highest for cessation information related to managing cravings and withdrawal symptoms.

Respondents are most interested in cessation information about the physical side of quitting - tips on how to deal with cravings (39%) and how to manage withdrawal symptoms (36%). There is also interest in other, more psychological topics such as how to manage smoking triggers (31%), how to manage relapses (31%) and how to get started on the quitting process (25%).

Those who intend to quit in the next three months are significantly more likely to be interested in information on how to deal with cravings, withdrawal symptoms and relapses.

Figure 48: Cessation information by quitting intention
Interesting cessation information Overall Don't want
to stop
Should quit
but don't want to
Want to quit-
haven't thought
about when
Plan to in the
next 6 months
Intend to in the next 3 months
Base size n=2,999 n=230 n=821 n=875 n=503 n=568
Tips on how to deal with cravings 39% 16% 35% 40% 44% 49%
How to manage withdrawal symptoms 36% 13% 31% 36% 41% 46%
How to manage triggers that make you want to smoke 31% 14% 27% 34% 35% 36%
How to manage relapses 31% 12% 24% 33% 33% 41%
How to get started on the quitting process 25% 9% 19% 29% 29% 31%
Prescription medication that can help you quit smoking 20% 11% 19% 23% 22% 21%
Where to go to get help to quit 19% 8% 14% 22% 19% 24%
The benefits of vaping instead of smoking 18% 11% 17% 21% 18% 19%
How to use Nicotine Replacement Therapies (other than vaping) 18% 13% 16% 19% 20% 22%
How to manage social activities while quitting 18% 8% 15% 18% 21% 23%
How to use vaping to quit smoking 17% 9% 17% 20% 18% 15%
Stories from people who successfully quit 17% 6% 16% 17% 18% 21%
None of the above 17% 47% 21% 14% 11% 13%

Q43. What type of information about how to quit smoking would you be interested in reading about? Base: All respondent. Note: only responses given by 2% or more are shown.

Demographic differences:

Useful contact information when seeking cessation information

The most helpful contact information suggestions are a shorter quitline telephone number and Facebook page.

When asked what contact information, in addition to the existing quitline, respondents would find helpful, a shorter quitline phone number (31%) and a page on social media like Facebook (30%) are mentioned most often. Other suggestions such as a hashtag or a Twitter/Instagram feed are each chosen by around one in ten respondents. A plurality of respondents, almost four in ten (39%), say that none of these sources would be useful to them.

Those who intend to quit in the next three months express greater interest in a shorter quitline number, while those who plan to quit in six months' time are more interested than others in a Facebook page. Those who do not want to stop smoking (55%) or know they should but don't want to (43%) are significantly more likely to have said 'none of the above' to this question.

Figure 49: Contact methods for cessation information by quitting intention
Useful contact methods for cessation information Overall Don't want
to stop
Should quit
but don't want to
Want to quit-
haven't thought
about when
Plan to in the
next 6 months
Intend to in the next 3 months
Base size n=2,998 n=230 n=821 n=875 n=502 n=567
Quitline telephone number that is shorter than a regular number (i.e. #411) 31% 23% 25% 33% 33% 38%
Facebook page information 30% 20% 30% 29% 37% 29%
Hash tag (i.e. #smokefree) 11% 5% 9% 14% 13% 12%
Twitter feed information 11% 10% 11% 12% 10% 11%
@ symbol (i.e. @smokefree) 8% 5% 6% 8% 8% 12%
Instagram feed information 8% 4% 5% 8% 10% 9%
Other 4% 2% 5% 2% 3% 5%
None of the above 39% 55% 43% 36% 32% 39%

Q44. The quitline currently provides a phone number and a web address. If you were seeking information on how to quit, what other contact information would be useful to you? Base: All respondents. Note: responses given by less than 2% of respondents are collapsed into the 'other' category.

Demographic differences:

E. Cognitive reaction to Health Warnings

A total of 24 HW were evaluated in this research. To begin, each respondent was shown a randomly selected set of five HW which have never appeared on cigarette packages and asked to rank them from most to least noticeable by dragging the images into five slots from the top to the bottom of the screen. Next, respondents were asked a set of follow-up evaluation questions about two HW: the warning they identified as most noticeable and a second randomly selected warning.

All of the packages tested were in the S/S format, regardless of what package type they normally use since proposed measures in the Plain and Standardized Appearance for Tobacco Packaging will mean that in the future all packages will be S/S. As a result, there is no analysis of individual HW by package use type.

The noticeability ratings are based only on the responses from the respondents who were exposed to them. Each of the 24 HW was exposed to an equal number of respondents (approximately 625 per warning) and therefore had an equal likelihood of being selected as the most noticeable by respondents. However, since some HW were chosen as more noticeable than others, the sample size for the follow-up evaluation questions varies for each HW from a low of n=152 to a high of n=437 and is noted in the analysis for each HW in the proceeding pages.

A clear differentiating factor in terms of noticeability of the HW is the graphic nature of the image - the more graphic the image, the more it gets noticed. HW showing decayed teeth/mouth (HW-16), neck cancer (NHW-5) and oral cancer (HW-15) are considered the most noticeable; in each case, the image was clearly identified as the most eye-catching element and most say they wouldn't want to see the image again. These images have a strong impact as people can see the real-life presentations of the health effects of cigarette smoking. HW that include images of babies or pregnant mothers (e.g. HW-23, HW-24 and HW-25) also received higher noticeability ratings. Conversely, HW without graphic images (e.g., kids holding signs, people looking into the camera where illness is not evident), were among the least noticeable.

Noticeability is only one of the aspects of HW which was assessed. In general, the HW all scored high in terms of other criteria such as whether the colour of the warning banner caught their attention, how the picture and text work together to relay the message, quitline information readability and how memorable and credible the warning is.

Ratings for believability/credibility were higher for testimonial-style HW (e.g., regular people affected by death of loved one) and those where health concerns are better-known (e.g., pregnancy, impact on babies, lung cancer, and throat cancer heart disease).

Agreement that the colour of the warning banner catches people's attention is high for all HW. There is no clear pattern as the highest scoring HW include both those with a horizontal warning banner with a yellow background and banners which are vertical with a red background. The HW which scored lowest uses the same vertical warning banner with a red background as some of those which scored highest.

Similarly, people agree that the quitline phone number and web address is easy to read for all HW. There is no clear differentiation between those HW that scored highest and those scoring the lowest for readability of the quitline phone number and web address. Likewise, there was no clear differentiation between the readability of the 3 different quitline phone number and web address formats: (1) white text on a blue background (HW-14 and HW-25), (2) black text on a white background and (3) where the tagline "You can quit, we can help" appears on a different background (white text on blue) than the phone/website (black text on white) information

Images which score high on the picture and text working well together to relay the message and whether the picture works alone to tell people about the health condition tend to be those with striking, graphic images associated with high noticeability. In the case of the image and text working together, higher ranked HW are usually coupled with a brief but direct headline (e.g. Smoking causes oral cancer) while those which receive lower scores generally have a less obvious connection between the text and image (e.g. HW-40).

Similarly, the only evident pattern when respondents assess HW for being memorable ("would you remember this health warning one month from now?") and whether they would want to see the picture again is that HW with graphic images that are associated with high noticeability receive high scores while testimonials and those with less graphic images score lower. Respondents also assessed whether the colour contrast between the text and background makes the text easy to read for each HW but there were no consistent patterns.

There is no evident pattern to explain the higher reported desire to quit for certain HW (those saying "makes we think about quitting" at Q33). The proportion who say this statement fits the HW they are evaluating ranges from 21% to 51% for individual HW. This impression was highest for the HW about neck cancer, tongue cancer, oral cancer and the Barb Tarbox testimonial.

In the evaluation sections for each HW below, the proportion of respondents exposed to each HW who ranked that HW as the most noticeable is given first as an absolute score and, second, against a relative baseline score of 20%. This baseline was chosen because since each respondent was exposed to five HW, a score on this measure of 20% is what would be expected by chance. As a result, the proportion selecting it as most noticeable above or below this number is a notable metric.

Demographic analysis of the individual HW follows a similar approach to the HIM section:

Noticeability

There is a wide range in the noticeability of various HW.

Each respondent was exposed to five HW in order to rank them in terms of noticeability. As a result, any HW that was chosen as most noticeable by more than 20% of respondents means it was chosen more often than it would have been if the image seen as most noticeable were chosen randomly.

The table below is ranked by noticeability and includes the sample sizes for all HW in terms of how many respondents were exposed to each to rank their noticeability and how many evaluated each one with follow-up questions.

Figure 50: Noticeability among HW by language
HW and header text Sample size exposed to HW for noticeability % who chose it as most noticeable (Overall) % who chose it as most noticeable (English) % who chose it as most noticeable (French) Sample size evaluating the HW on all criteria
HW-16 (Cigarettes cause infections and cancer inside the mouth) n=614 50% 50% 48% n=437
NHW-5 (Smoking causes neck cancer – neck tumor) n=612 44% 45% 38% n=378
HW-15 (Cigarettes cause oral cancer – jaw bone removal) n=607 41% 42% 34% n=362
HW-25 (Children breathe faster so they inhale more poison) n=618 29% 27% 34% n=303
HW-23 (Smoking when pregnant can cause a baby to be born too early) n=607 26% 24% 34% n=300
HW-20 (Cigarettes damage your blood vessels) n=611 26% 27% 20% n=265
HW-24 (When you smoke during pregnancy harmful chemicals are passed to your baby) n=616 25% 26% 23% n=274
HW-8 (Cigarettes cause deadly heart disease) n=607 24% 24% 24% n=274
NHW-6 (Smoking causes oral cancer – tongue tumor) n=604 23% 23% 22% n=254
HW-11 (Smoking causes throat cancer) n=613 22% 23% 18% n=254
NHW-9 (Testimonial: Barb smoked two packs a day for over 30 years) n=610 21% 19% 31% n=253
NHW-4 (Smoking causes oral disease) n=610 19% 20% 16% n=228
NHW-22 (Cigarettes cause strokes) n=610 18% 17% 19% n=224
HW-22 (Smoking affects blood flow to your penis) n=608 17% 16% 20% n=231
NHW-1 (Cigarettes are highly addictive) n=609 15% 15% 17% n=215
NHW-24 (Smoking causes colorectal cancer) n=609 14% 14% 15% n=211
HW-14 (Testimonial: I can't swallow food and I have to sleep sitting up) n=603 12% 12% 12% n=198
HW-40 (Smoking puts your health at risk) n=600 11% 12% 7% n=180
HW-30 (Testimonial: I have terminal lung cancer) n=612 10% 8% 18% n=190
NHW-3 (In a single year exposure to second-hand smoke kills almost 1000 Canadians) n=608 9% 9% 8% n=178
NHW-2 (There is no safe amount of second -hand smoke) n=616 8% 8% 9% n=179
NHW-8 (Testimonial: My mom died from smoking-related lung cancer at age 42) n=606 6% 6% 6% n=155
HW-19 (Smoking damages your eyes) n=612 6% 6% 4% n=158
NHW-7 (Testimonial: Cigarettes are so addictive that my wife Barb continued to smoke while she was dying of lung cancer) n=613 5% 5% 3% n=152

Q24. Please rank these five health warnings based on how noticeable they are (% top pick) Base: all respondents (n=3,000 – n=600 – 618 were asked about any given HW).

The HW with pictures of decayed teeth/mouth (HW-16), neck cancer (NHW-5) and oral cancer (HW-15) are considered the most noticeable. For these HW, the image was identified as the most eye-catching element and most say they wouldn't want to see the image again. Open-ended comments about these HW (see below) also reinforce that it is the image that catches people's attention.

HW that include images of babies or pregnant mothers (e.g. HW-23, HW-24 and HW-25) also received high noticeability ratings. HW that did not include striking and realistic images were among the least noticeable.

Open-ended feedback: Respondents were asked if they had additional open-ended feedback about each HW they evaluated. Few respondents provided additional feedback for any of the HW (73% of all responses were left blank or coded as no comment/don't know). Since the small number of comments for most HW makes it difficult to draw meaningful conclusions, the table below summarizes the most common responses given across all of HW (results shown as a proportion of all of the valid responses provided):

Figure 51: Other open-ended comments about HW
Comment % of all comments about HW given
It is a scary/terrifying/graphic to look at/too repulsive 23%
Good/effective campaign/gets the point across 10%
Powerful graphics/images catch one's attention/has the shock value/memorable 7%
A wake-up call/makes one think seriously about effects of smoking 5%
Reflects true facts about dangers to smokers/people around them 5%
Most smokers avoid looking at these images on cigarette packages/such images annoy rather than encourage to quit 5%

Q37. Do you have any other comments about this health warning? Base: All respondents. Note: categories that represent less than 5% of the comments provided are not shown. Note: proportions given are based on the total number of valid responses provided, not of all responses (73% of which were invalid).

For the most noticeable HW with the most striking images, respondents were most likely to provide open-ended feedback saying the images are scary, terrifying or repulsive. This was mentioned most often for the image of neck cancer at NHW-5 (18%), oral cancer at NHW-6 (17%), a black toe due to damaged blood vessels at HW-20 (16%) and oral disease of the tongue at NHW-4 (15%). The HW that involve babies were somewhat more likely to evoke comments such as "makes me feel sad/sorry for the baby" (8% at the image of the baby at HW-23) and "one shouldn't smoke around babies/expose them to 2nd hand smoking" (6% at the image of the baby being exposed to second hand smoke at HW-25). The testimonials of Barb Tarbox at NHW-9 (6%) and her daughter McKenzie at NHW-8 (5%) both received comments that the HW "reflects true facts about smoking dangers to smokers/people around them."

HW Evaluation: HW-8

HW 8 - English version
Text Description

A paramedic performing CPR and using a defibrillator on a man who has suffered a heart attack.

The bottom 25% of the package is dark brown.

The text reads:

WARNING

Cigarettes cause deadly heart disease.

You can quit. We can help.
1-866-366-3667
gosmokefree.gc.ca/quit

Health Canada.

HW 8 - French version
Description textuelle

Un ambulancier paramédical pratique la RCR et utilise un défibrillateur sur un homme qui a subi un arrêt cardiaque.

Le quart inférieur du paquet est brun foncé.

Le texte est le suivant :

AVERTISSEMENT

La cigarette cause des maladies cardiaques mortelles.

Vous pouvez arrêter. Nous pouvons vous aider.
1 866 JARRETE (1 866 527-7383)
vivezsansfumee.gc.ca/abandon

Santé Canada

This HW was chosen as the most noticeable by one-quarter (24%) of respondents from the set they were shown for noticeability evaluation.

The image is considered the most eye-catching part of HW-8 (65%) by a three-to-one margin over the text or the warning banner. Most respondents agree that that the text and picture deliver a consistent message (86%) but also that the picture on its own tells them about the health condition (78%). There is agreement (85%) that the colour of the warning banner catches their attention (even if it's not the first thing that does so) and that quitline phone number and web address is easy to read (79%).

Half say "believable" is the statement that best fits their impression of this HW (51%); a strong majority (84%) believe what it says about the health effects of smoking (including half who say it is definitely true). While relatively few respondents select "relevant to me personally" to describe HW, this impression is high for HW-8 (24%). Six in ten respondents (60%) say they don't want to see the picture again and three quarters (76%) say they would remember this HW in a month from now.

% of respondents exposed to this HW (n=607) who chose as most noticeable: 24% (+4%)1

Table 52A: Responses for HW-8
Number of respondents evaluating this HW n=274
Q25. What first catches your eye? Overall
Image 65%
Text 19%
Warning banner 15%
Quitline phone number/web address 1%
Q33. Statement(s) that best fit your impression of this HW Overall
Is believable 51%
Leads me to think about quitting 39%
Helps me understand the health conditions caused by smoking 41%
Is relevant to me personally 24%
Makes me interested in reading the text 20%
Has new information 10%
Is hard to understand and/or unclear 7%
None of these fit my impression 10%
Table 52B: Responses for HW-8 (n=274)
Q26-Q32. Visual statements Strongly agree Somewhat agree Somewhat disagree Strongly disagree
The colour of the WARNING banner catches my attention 44% 41% 8% 4%
The picture alone tells me about the health condition 40% 38% 13% 6%
The picture and the text work together to relay the message 39% 47% 8% 4%
The quitline phone number and web address is easy to read 31% 48% 14% 3%
The colour contrast between the text and background makes the text easy to read 38% 47% 9% 2%
I would not want to see this picture again 24% 36% 23% 10%
Q35. Believable/credible Definitely Probably Probably not Definitely not
Do you believe what this warning says about the health effects of smoking is true? 50% 34% 10% 2%
Q36. Memorable Definitely would Probably would Probably would not Definitely would not
Would you remember this health warning one month from now? 31% 44% 13% 7%

Significant demographic subgroup differences in evaluations of this HW:

HW Evaluation: HW-11

HW 11 - English version
Text Description

Man in a hospital gown with a breathing tube attached to his throat. The bottom 25% of the package is dark brown.

The text reads:

WARNING

Smoking causes throat cancer.

Your larynx may need to be removed affecting your ability to breathe, swallow or speak normally.

You can quit. We can help.
1-866-366-3667
gosmokefree.gc.ca/quit

Health Canada

HW 11 - French version
Description textuelle

Un homme dans un lit d'hôpital avec un tube respiratoire attaché à la gorge.

Le quart inférieur du paquet est brun foncé.

Le texte est le suivant :

AVERTISSEMENT

L'usage du tabac cause le cancer de la gorge.

Vous pourriez éprouver de la difficulté à respirer, avaler at parler normalement si l'on doit enlever votre larynx.

Vous pouvez arrêter. Nous pouvons vous aider.
1 866 JARRETE (1 866 527-7383)
vivezsansfumee.gc.ca/abandon

Santé Canada

This HW was chosen as the most noticeable by around one in five (22%) respondents from the set they were shown to evaluate noticeability.

For HW-11, the image is more than twice as likely as the text to catch the eye first (63%), and well ahead of the warning banner. When asked directly, however, there is strong agreement (82%, with 42% agreeing strongly) that the colour of the warning banner does catch their attention. Most viewers agree that the picture alone (84%) and with the text (80%) conveys the message and that the quitline phone number and web address is easy to read (83%).

More than half (55%) say "believable" is the statement that best fits their impression of this HW; a strong majority (88%) also believe what it says about the health effects of smoking (including half who say it is definitely true). More than six in ten (61%) say they would not want to see the picture again and almost three quarters (74%) say they would remember this HW in a month from now.

% of respondents exposed to this HW (n=613) who chose as most noticeable: 22% (+2%)2

Table 53A: Responses for HW-11
Number of respondents evaluating this HW n=254
Q25. What first catches your eye? Overall
Image 63%
Text 23%
Warning banner 11%
Quitline phone number/web address 4%
Q33. Statement(s) that best fit your impression of this HW Overall
Is believable 55%
Leads me to think about quitting 41%
Helps me understand the health conditions caused by smoking 43%
Is relevant to me personally 20%
Makes me interested in reading the text 27%
Has new information 20%
Is hard to understand and/or unclear 7%
None of these fit my impression 9%
Table 53B: Responses for HW-11 (n=254)
Q26-Q32. Visual statements Strongly agree Somewhat agree Somewhat disagree Strongly disagree
The colour of the WARNING banner catches my attention 42% 40% 13% 4%
The picture alone tells me about the health condition 40% 45% 10% 4%
The picture and the text work together to relay the message 42% 39% 15% 3%
The quitline phone number and web address is easy to read 38% 45% 14% 2%
The bolding and/or framing of the text draws my attention to the text 42% 43% 10% 4%
The colour contrast between the text and background makes the text easy to read 40% 44% 12% 3%
I would not want to see this picture again 27% 34% 25% 9%
Q35. Believable/credible Definitely Probably Probably not Definitely not
Do you believe what this warning says about the health effects of smoking is true? 50% 38% 7% 2%
Q36. Memorable Definitely would Probably would Probably would not Definitely would not
Would you remember this health warning one month from now? 37% 37% 14% 7%

Significant demographic subgroup differences in evaluations of this HW:

HW Evaluation: HW-14

HW 14 - English version
Text Description

An older man standing with arms crossed

The bottom 25% of the package is dark brown.

The text reads:

"I can't swallow food and I have to sleep sitting up"
"I have esophageal cancer from smoking. My esophagus was removed and my stomach was attached to my throat."
- Dony Paudash

You can quit. We can help.
1-866-366-3667
gosmokefree.gc.ca/quit

Health Canada

HW 14 - French version
Description textuelle

Un homme plus âgé qui se tient debout, les bras croisés.

Le quart inférieur du paquet est brun foncé.

Le texte est le suivant :

« Je ne peux plus avaler de nourriture solide et je dois dormir assis. »

« J'ai un cancer de l'œsophage lié au tabagisme. Mon œsophage a été enlevé et mon estomac a été fixé à ma gorge. »
- Dony Paudash

Vous pouvez arrêter. Nous pouvons vous aider.
1 866 JARRETE (1 866 527-7383)
vivezsansfumee.gc.ca/abandon

Santé Canada

This HW was chosen as the most noticeable by just over one in ten (12%) respondents from the set they were shown to evaluate noticeability.

For HW-14, the text is twice as likely as the image to catch the eye first. Three-quarters (76%) agree overall (strongly and somewhat) that the picture and text work together to relay the message, although only one-quarter (25%) strongly agree. There is also overall agreement that the colour contrast between the text and background makes the text easy to read (76%) as is the quitline phone number and web address (72%).

The most common statement selected by respondents about their impression of this HW is "believable" but less than four in ten (39%) chose this impression. While three-quarters (74%) generally believe this is a real person's story about the health effects of smoking, only a quarter (27%) say it definitely is. A majority of respondents (55%) say they don't want to see the picture again and six in ten (62%) say they would remember this HW in a month from now.

% of respondents exposed to this HW (n=603) who chose as most noticeable: 12% (-8%)3

Table 54A: Responses for HW-14
Number of respondents evaluating this HW n=198
Q25. What first catches your eye? Overall
Image 30%
Text 62%
Warning banner 0%
Quitline phone number/web address 8%
Q33. Statement(s) that best fit your impression of this HW Overall
Is believable 39%
Leads me to think about quitting 31%
Helps me understand the health conditions caused by smoking 30%
Is relevant to me personally 12%
Makes me interested in reading the text 16%
Has new information 15%
Is hard to understand and/or unclear 11%
None of these fit my impression 15%
Table 54B: Responses for HW-14 (n=198)
Q26-Q32. Visual statements Strongly agree Somewhat agree Somewhat disagree Strongly disagree
The picture and the text work together to relay the message 25% 51% 17% 5%
The quitline phone number and web address is easy to read 27% 45% 20% 6%
The colour contrast between the text and background makes the text easy to read 32% 44% 19% 2%
I would not want to see this picture again 24% 32% 33% 6%
Q34. Believable/credible Definitely Probably Probably not Definitely not
Do you believe this is a real person's story about the health effects of smoking? 27% 47% 16% 4%
Q36. Memorable Definitely would Probably would Probably would not Definitely would not
Would you remember this health warning one month from now? 24% 38% 24% 6%

Significant demographic subgroup differences in evaluations of this HW:

HW Evaluation: HW-15

HW 15 - English version
Text Description

An image of a man who had surgery to remove his jawbone.

The bottom 25% of the package is dark brown.

The text reads:

WARNING

CIGARETTES CAUSE ORAL CANCER

This can lead to the removal of your jawbone.

You can quit. We can help.
1-866-366-3667
gosmokefree.gc.ca/quit

Health Canada

HW 15 - French version
Description textuelle

Une image d'un homme qui a subi une intervention chirurgicale pour retirer son os de la mâchoire.

Le quart inférieur du paquet est brun foncé.

Le texte est le suivant :

AVERTISSEMENT

LA CIGARETTE CAUSE LE CANCER DE LA BOUCHE

Une partie de l'os de la mâchoire pourrait être enlevé.

Vous pouvez arrêter. Nous pouvons vous aider.
1 866 JARRETE (1 866 527-7383)
vivezsansfumee.gc.ca/abandon

Santé Canada

This HW was chosen as the most noticeable by four in ten (41%) respondents from the set they were shown to evaluate noticeability.

The consensus is that the image is the most eye-catching aspect of HW-15, that the picture and text work together particularly effectively to relay the message (91% agree overall, including 54% who strongly agree) and that the colour contrast between the text and background makes the text easy to read (86%). Moreover, a strong majority (82%) say they wouldn't want to see the picture again, that the colour of the warning banner catches their eye (75%) and that the quitline phone number and web address is easy to read (75%).

The key impressions of HW-15 are that it is believable, helps readers understand the health conditions caused by smoking (49% each), and leads them to think about quitting (48%). On a similar note, most (91%) believe what it says about the health effects of smoking (including almost six in ten who say it is definitely true). Three quarters (76%) say they would remember this HW in a month from now.

% of respondents exposed to this HW (n=607) who chose as most noticeable: 41% (+21%)4

Table 55A: Responses for HW-15
Number of respondents evaluating this HW n=362
Q25. What first catches your eye? Overall
Image 90%
Text 5%
Warning banner 2%
Quitline phone number/web address 3%
Q33. Statement(s) that best fit your impression of this HW Overall
Is believable 49%
Leads me to think about quitting 48%
Helps me understand the health conditions caused by smoking 49%
Is relevant to me personally 19%
Makes me interested in reading the text 26%
Has new information 22%
Is hard to understand and/or unclear 8%
None of these fit my impression 6%
Table 55B: Responses for HW-15 (n=362)
Q26-Q32. Visual statements Strongly agree Somewhat agree Somewhat disagree Strongly disagree
The colour of the WARNING banner catches my attention 38% 38% 19% 4%
The picture alone tells me about the health condition 48% 37% 11% 3%
The picture and the text work together to relay the message 54% 37% 5% 2%
The quitline phone number and web address is easy to read 31% 45% 18% 5%
The colour contrast between the text and background makes the text easy to read 43% 44% 9% 3%
I would not want to see this picture again 42% 40% 10% 6%
Q35. Believable/credible Definitely Probably Probably not Definitely not
Do you believe what this warning says about the health effects of smoking is true? 58% 32% 6% 1%
Q36. Memorable Definitely would Probably would Probably would not Definitely would not
Would you remember this health warning one month from now? 36% 40% 17% 3%

Significant demographic subgroup differences in evaluations of this HW:

HW Evaluation: HW-16

HW 16 - English version
Text Description

An image of a mouth with black discolouration of gums and teeth due to oral disease. © Dr. Martin T. Tyler

The bottom 25% of the package is dark brown.

The text reads:

WARNING

Cigarettes cause infections and cancer inside the mouth.

You can quit. We can help.
1-866-366-3667
gosmokefree.gc.ca/quit

Health Canada

© Dr. Martin T. Tyler

HW 16 - French version
Description textuelle

Une bouche montrant une décoloration noire des gencives et des dents due à une maladie bucco-dentaire. © Dr. Martin T. Tyler

Le quart inférieur du paquet est brun foncé.

Le texte est le suivant :

AVERTISSEMENT

La cigarette cause le cancer et les maladies de la bouche.

Vous pouvez arrêter. Nous pouvons vous aider.
1 866 JARRETE (1 866 527-7383)
vivezsansfumee.gc.ca/abandon

Santé Canada

© Dr. Martin T. Tyler

This HW was chosen as the most noticeable by half (49%) of respondents from the set they were shown to evaluate noticeability.

The consensus is that the image is the most eye-catching aspect of HW-16. Most agree that the picture works alone (86%, with 56% strongly agreeing) and with the text (89%, with 50% strongly agree) to communicate the desired message. Moreover, strong majorities say that the colour of the warning banner catches their attention (82%), that they wouldn't want to see the picture again (78%) and that the quitline phone number and web address is easy to read (77%).

The key impressions of HW-16 are that it is believable (49%) and helps readers understand the health conditions caused by smoking (44%); slightly fewer say it leads them to think about quitting (39%). A strong majority (83%) believe what it says about the health effects of smoking (including half who say it is definitely true) and eight in ten (80%) say they would remember this HW in a month from now.

% of respondents exposed to this HW (n=614) who chose as most noticeable: 50% (+30%)5

Table 56A: Responses for HW-16
Number of respondents evaluating this HW n=437
Q25. What first catches your eye? Overall
Image 92%
Text 3%
Warning banner 2%
Quitline phone number/web address 2%
Q33. Statement(s) that best fit your impression of this HW Overall
Is believable 49%
Leads me to think about quitting 39%
Helps me understand the health conditions caused by smoking 44%
Is relevant to me personally 17%
Makes me interested in reading the text 20%
Has new information 11%
Is hard to understand and/or unclear 4%
None of these fit my impression 14%
Table 56B: Responses for HW-16 (n=437)
Q26-Q32. Visual statements Strongly agree Somewhat agree Somewhat disagree Strongly disagree
The colour of the WARNING banner catches my attention 43% 39% 11% 6%
The picture alone tells me about the health condition 56% 31% 9% 2%
The picture and the text work together to relay the message 50% 39% 7% 3%
The quitline phone number and web address is easy to read 35% 42% 18% 4%
The colour contrast between the text and background makes the text easy to read 47% 37% 11% 3%
I would not want to see this picture again 52% 27% 12% 6%
Q35. Believable/credible Definitely Probably Probably not Definitely not
Do you believe what this warning says about the health effects of smoking is true? 51% 32% 9% 2%
Q36. Memorable Definitely would Probably would Probably would not Definitely would not
Would you remember this health warning one month from now? 47% 33% 11% 4%

Significant demographic subgroup differences in evaluations of this HW:

HW Evaluation: HW-19

HW 19 - English version
Text Description

A child with her mother with their faces blurred out.

The bottom 25% of the package is dark brown.

The text reads:

WARNING

Smoking damages your eyes. You could go permanently blind.

You can quit. We can help.
1-866-366-3667
gosmokefree.gc.ca/quit

Health Canada

HW 19 - French version
Description textuelle

Un enfant avec sa mère. Leurs visages sont brouillés.

Le quart inférieur du paquet est brun foncé.

Le texte est le suivant :

AVERTISSEMENT

L'usage du tabac endommage vos yeux. Vous pouvez perdre la vue de façon permanente.

Vous pouvez arrêter. Nous pouvons vous aider.
1 866 JARRETE (1 866 527-7383)
vivezsansfumee.gc.ca/abandon

Santé Canada

This HW was chosen as the most noticeable by one in twenty respondents (6%) respondents from the set they were shown to evaluate noticeability.

There are mixed opinions about whether the text (44%) or image (40%) of HW-19 catches the eye first; both are mentioned well ahead of the warning banner (12%), although there is nonetheless overall agreement that the colour of the warning banner catches their attention (82% agree). Three-quarters agree (77%) that the text and picture work together to relay the message, but fewer agree (60%, including only 18% who strongly agree) that the picture alone tells them about the health condition. Although four in five (81%) agree that the quitline and web address is easy to read, only 4% noted it as that element of the HW that first catches their eye.

The key impressions of HW-19 are that it helps readers understand the health conditions caused by smoking (39%) and is believable (34%), but neither score is very high. While four in five (81%) generally believe what it says about the health effects of smoking, only a quarter (26%) say it is definitely true. Three in five (63%) say they don't want to see the picture again and three quarters (73%) say they would remember this HW in a month from now.

% of respondents exposed to this HW (n=612) who chose as most noticeable: 6% (-14%)6

Table 57A: Responses for HW-19
Number of respondents evaluating this HW n=158
Q25. What first catches your eye? Overall
Image 40%
Text 44%
Warning banner 12%
Quitline phone number/web address 4%
Q33. Statement(s) that best fit your impression of this HW Overall
Is believable 34%
Leads me to think about quitting 28%
Helps me understand the health conditions caused by smoking 39%
Is relevant to me personally 16%
Makes me interested in reading the text 21%
Has new information 28%
Is hard to understand and/or unclear 10%
None of these fit my impression 13%
Table 57B: Responses for HW-19 (n=158)
Q26-Q32. Visual statements Strongly agree Somewhat agree Somewhat disagree Strongly disagree
The colour of the WARNING banner catches my attention 35% 48% 15% 3%
The picture alone tells me about the health condition 18% 43% 26% 13%
The picture and the text work together to relay the message 32% 45% 19% 4%
The quitline phone number and web address is easy to read 33% 47% 16% 3%
The bolding and/or framing of the text draws my attention to the text 34% 45% 16% 4%
The colour contrast between the text and background makes the text easy to read 36% 48% 13% 3%
I would not want to see this picture again 21% 42% 25% 5%
Q35. Believable/credible Definitely Probably Probably not Definitely not
Do you believe what this warning says about the health effects of smoking is true? 26% 56% 13% 3%
Q36. Memorable Definitely would Probably would Probably would not Definitely would not
Would you remember this health warning one month from now? 24% 49% 19% 4%

Significant demographic subgroup differences in evaluations of this HW:

HW Evaluation: HW-20

HW 20 - English version
Text Description

An infected foot from circulation loss. © Dr. Hande Akdeniz

The bottom 25% of the package is dark brown.

The text reads:

WARNING

Cigarettes damage your blood vessels.

This can lead to a loss of circulation, causing body tissue to decay and die.

You can quit. We can help.
1-866-366-3667
gosmokefree.gc.ca/quit

Health Canada

HW 20 - French version
Description textuelle

Un pied atteint d'une perte de la circulation. © Dr. Hande Akdeniz

Le quart inférieur du paquet est brun foncé.

Le texte est le suivant :

AVERTISSEMENT

La cigarette endommage vos vaisseaux sanguins.

La perte de la circulation sanguine peut causer la décomposition et la mort des tissus corporels.

Vous pouvez arrêter. Nous pouvons vous aider.
1 866 JARRETE (1 866 527-7383)
vivezsansfumee.gc.ca/abandon

Santé Canada

This HW was chosen as the most noticeable by one-quarter (26%) of respondents from the set they were shown to evaluate noticeability.

The consensus is that the image is the most eye-catching aspect of HW-20. Most agree that the picture works alone (82%, with 51% strongly agree) and especially with the text (88%, with 48% strongly agree) to communicate the desired message. Moreover, a strong majority (83%) say they wouldn't want to see the picture again, that the quitline phone number and web address is easy to read (83%) and that the colour of the warning banner catches their attention (82%).

The key impressions of HW-20 are that it helps readers understand the health conditions caused by smoking (42%) is believable (39%) and; slightly fewer say it leads them to think about quitting (33%). A strong majority (82%) believe what it says about the health effects of smoking (including close to half who say it is definitely true). More than three quarters (79%) evaluating the HW say they would remember this HW in a month from now.

% of respondents exposed to this HW (n=611) who chose as most noticeable: 26% (+6%)7

Table 58A: Responses for HW-20
Number of respondents evaluating this HW n=265
Q25. What first catches your eye? Overall
Image 87%
Text 7%
Warning banner 5%
Quitline phone number/web address 2%
Q33. Statement(s) that best fit your impression of this HW Overall
Is believable 39%
Leads me to think about quitting 33%
Helps me understand the health conditions caused by smoking 42%
Is relevant to me personally 12%
Makes me interested in reading the text 23%
Has new information 22%
Is hard to understand and/or unclear 7%
None of these fit my impression 12%
Table 58B: Responses for HW-20 (n=265)
Q26-Q32. Visual statements Strongly agree Somewhat agree Somewhat disagree Strongly disagree
The colour of the WARNING banner catches my attention 41% 42% 10% 5%
The picture alone tells me about the health condition 51% 30% 9% 7%
The picture and the text work together to relay the message 48% 39% 5% 6%
The quitline phone number and web address is easy to read 39% 44% 11% 4%
The bolding and/or framing of the text draws my attention to the text 33% 45% 15% 5%
The colour contrast between the text and background makes the text easy to read 47% 40% 8% 4%
I would not want to see this picture again 51% 32% 12% 3%
Q35. Believable/credible Definitely Probably Probably not Definitely not
Do you believe what this warning says about the health effects of smoking is true? 45% 37% 8% 5%
Q36. Memorable Definitely would Probably would Probably would not Definitely would not
Would you remember this health warning one month from now? 41% 37% 15% 4%

Significant demographic subgroup differences in evaluations of this HW:

HW Evaluation: HW-22

HW 22 - English version
Text Description

A nude man holding an 'out of order' sign in front of his torso.

The bottom 25% of the package is dark brown.

The text reads:

WARNING

OUT OF ORDER

Smoking affects blood flow to your penis, making it difficult to get an erection.

You can quit. We can help.
1-866-366-3667
gosmokefree.gc.ca/quit

Health Canada

HW 22 - French version
Description textuelle

Un homme nu qui tient un panneau « Hors d'usage » devant ses organes génitaux.

Le quart inférieur du paquet est brun foncé.

Le texte est le suivant :

AVERTISSEMENT

HORS D'USAGE

L'usage du tabac diminue la circulation sanguine vers le pénis, limitant votre capacité à avoir une érection.

Vous pouvez arrêter. Nous pouvons vous aider.
1 866 JARRETE (1 866 527-7383)
vivezsansfumee.gc.ca/abandon

Santé Canada

This HW was chosen as the most noticeable by one in six (17%) respondents from the set they were shown to evaluate noticeability.

For HW-22, the image is more than twice as likely as the text to catch the eye first (64% to 25%), and well ahead of the warning banner (10%) although there is strong agreement that the colour of the warning banner catches their attention (78% agree). Most viewers agree that the picture alone (77%) and especially with the text (86%) conveys the message and that the quitline phone number and web address is easy to read (79%).

The key impressions of HW-22 are that it is believable (43%) and helps readers understand the health conditions caused by smoking (38%); only about half as many say it leads them to think about quitting (21%). A strong majority (79%) believe what it says about the health effects of smoking (including one in three who say it is definitely true). Around six in ten (59%) say they wouldn't want to see the picture again and three quarters (75%) say they would remember this HW in a month from now.

% of respondents exposed to this HW (n=608) who chose as most noticeable: 17% (-3%)8

Table 59A: Responses for HW-22
Number of respondents evaluating this HW n=231
Q25. What first catches your eye? Overall
Image 64%
Text 25%
Warning banner 10%
Quitline phone number/web address 1%
Q33. Statement(s) that best fit your impression of this HW Overall
Is believable 43%
Leads me to think about quitting 21%
Helps me understand the health conditions caused by smoking 38%
Is relevant to me personally 18%
Makes me interested in reading the text 29%
Has new information 20%
Is hard to understand and/or unclear 7%
None of these fit my impression 15%
Table 59B: Responses for HW-22 (n=231)
Q26-Q32. Visual statements Strongly agree Somewhat agree Somewhat disagree Strongly disagree
The colour of the WARNING banner catches my attention 39% 38% 18% 4%
The picture alone tells me about the health condition 36% 41% 17% 5%
The picture and the text work together to relay the message 42% 43% 10% 1%
The quitline phone number and web address is easy to read 36% 43% 15% 4%
The colour contrast between the text and background makes the text easy to read 42% 46% 8% 3%
I would not want to see this picture again 29% 30% 23% 11%
Q35. Believable/credible Definitely Probably Probably not Definitely not
Do you believe what this warning says about the health effects of smoking is true? 34% 45% 10% 3%
Q36. Memorable Definitely would Probably would Probably would not Definitely would not
Would you remember this health warning one month from now? 29% 45% 13% 6%

Significant demographic subgroup differences in evaluations of this HW:

HW Evaluation: HW-23

HW 23 - English version
Text Description

A newborn in the hospital in with many tubes attached to the body and mouth. © Dr. Martin Kluckow

The bottom 25% of the package is dark brown.

The text reads:

WARNING

Smoking when pregnant can cause a baby to be born too early, which could lead to death, disease and disability.

You can quit. We can help.
1-866-366-3667
gosmokefree.gc.ca/quit

Health Canada

HW 23 - French version
Description textuelle

Un nouveau-né à l'hôpital avec de nombreux tubes fixés au corps et à la bouche. © Dr. Martin Kluckow

Le quart inférieur du paquet est brun foncé.

Le texte est le suivant :

AVERTISSEMENT

Fumer pendant la grossesse peut causer la naissance d'un enfant prématuré peuvent causer la mort, une maladie et l'invalidité.

Vous pouvez arrêter. Nous pouvons vous aider.
1 866 JARRETE (1 866 527-7383)
vivezsansfumee.gc.ca/abandon

Santé Canada

This HW was chosen as the most noticeable by one-quarter (26%) of respondents from the set they were shown to evaluate noticeability.

The consensus is that the image is the most eye-catching aspect of HW-23 (87%). There is also strong agreement (84%) that the colour of the warning banner catches their attention (even if it's not the first thing that does so). Most agree that the picture works alone (80%) and with the text (86%) to communicate the desired message. More than three quarters agree that the quitline phone number and web address is easy to read (78%).

More than half (53%) say the statement that best fits their impression of this HW is "believable"; a strong majority (89%) also believe what it says about the health effects of smoking (including half who say it is definitely true). The HW is also memorable with eight in ten (81%) saying they would remember this HW in a month from now and three-quarters say they wouldn't want to see the picture again.

% of respondents exposed to this HW (n=607) who chose as most noticeable: 26% (+6%)9

Table 60A: Responses for HW-23
Number of respondents evaluating this HW n=300
Q25. What first catches your eye? Overall
Image 87%
Text 8%
Warning banner 3%
Quitline phone number/web address 3%
Q33. Statement(s) that best fit your impression of this HW Overall
Is believable 53%
Leads me to think about quitting 35%
Helps me understand the health conditions caused by smoking 36%
Is relevant to me personally 19%
Makes me interested in reading the text 24%
Has new information 13%
Is hard to understand and/or unclear 5%
None of these fit my impression 13%
Table 60B: Responses for HW-23 (n=300)
Q26-Q32. Visual statements Strongly agree Somewhat agree Somewhat disagree Strongly disagree
The colour of the WARNING banner catches my attention 41% 43% 9% 5%
The picture alone tells me about the health condition 42% 38% 13% 6%
The picture and the text work together to relay the message 42% 44% 10% 1%
The quitline phone number and web address is easy to read 31% 47% 14% 6%
The colour contrast between the text and background makes the text easy to read 41% 45% 9% 3%
I would not want to see this picture again 38% 37% 12% 8%
Q35. Believable/credible Definitely Probably Probably not Definitely not
Do you believe what this warning says about the health effects of smoking is true? 50% 38% 7% 0%
Q36. Memorable Definitely would Probably would Probably would not Definitely would not
Would you remember this health warning one month from now? 38% 42% 12% 2%

Significant demographic subgroup differences in evaluations of this HW:

HW Evaluation: HW-24

HW 24 - English version
Text Description

The bottom 25% of the package is dark brown.

The text reads:

WARNING

When you smoke during pregnancy, harmful chemicals like carbon monoxide are passed on to your baby.

You can quit. We can help.
1-866-366-3667
gosmokefree.gc.ca/quit

Health Canada

HW 24 - French version
Description textuelle

Une femme enceinte fumant une cigarette alors que son fœtus pousse contre son estomac avec ses pieds.

Le quart inférieur du paquet est brun foncé.

Le texte est le suivant :

AVERTISSEMENT

Fumer pendant la grossesse transmet des produits chimiques nocifs comme le monoxyde de carbone à votre bébé.

Vous pouvez arrêter. Nous pouvons vous aider.
1 866 JARRETE (1 866 527-7383)
vivezsansfumee.gc.ca/abandon

Santé Canada

This HW was chosen as the most noticeable by one-quarter (25%) of respondents from the set they were shown to evaluate noticeability.

The consensus is that the image is the most eye-catching aspect of HW-24 (82%), that the picture and text work together particularly effectively to relay the message (90% agree overall, including half who strongly agree) and that the colour contrast between the text and background makes the text easy to read (91%). There was also agreement that the colour of the warning banner catches their attention (86%), that the picture alone tells them about the health condition (83%) and that the quitline phone number and web address is easy to read (83%).

More than half (53%) say the statement that best fits their impression of this HW is "believable"; a strong majority (90%) also believe what the HW says about the health effects of smoking (including more than half who say it is definitely true). The proportion agreeing it is "relevant to me personally" to describe this HW is only 8%. Two thirds of respondents (68%) say they don't want to see the picture again while more than three quarters (76%) say they would remember this HW in a month from now.

% of respondents exposed to this HW (n=616) who chose as most noticeable: 25% (+5%)10

Table 61A: Responses for HW-24
Number of respondents evaluating this HW n=274
Q25. What first catches your eye? Overall
Image 82%
Text 11%
Warning banner 6%
Quitline phone number/web address 1%
Q33. Statement(s) that best fit your impression of this HW Overall
Is believable 53%
Leads me to think about quitting 26%
Helps me understand the health conditions caused by smoking 38%
Is relevant to me personally 8%
Makes me interested in reading the text 27%
Has new information 12%
Is hard to understand and/or unclear 5%
None of these fit my impression 16%
Table 61B: Responses for HW-24 (n=274)
Q26-Q32. Visual statements Strongly agree Somewhat agree Somewhat disagree Strongly disagree
The colour of the WARNING banner catches my attention 46% 41% 10% 2%
The picture alone tells me about the health condition 41% 42% 12% 3%
The picture and the text work together to relay the message 52% 38% 5% 1%
The quitline phone number and web address is easy to read 38% 45% 11% 3%
The colour contrast between the text and background makes the text easy to read 47% 44% 5% 2%
I would not want to see this picture again 31% 37% 19% 7%
Q35. Believable/credible Definitely Probably Probably not Definitely not
Do you believe what this warning says about the health effects of smoking is true? 55% 35% 4% 0%
Q36. Memorable Definitely would Probably would Probably would not Definitely would not
Would you remember this health warning one month from now? 42% 35% 10% 7%

Significant demographic subgroup differences in evaluations of this HW:

HW Evaluation: HW-25

HW 25 - English version
Text Description

A crying baby is surrounded by a cloud of smoke. The smoke forms the shape of a skull.

The bottom 25% of the package is dark brown.

The text reads:

WARNING

Children breathe faster so they inhale more poisons from smoke, putting them at risk of severe asthma.

You can quit. We can help.
1-866-366-3667
gosmokefree.gc.ca/quit

Health Canada

HW 25 - French version
Description textuelle

Un bébé en pleurs est entouré d'un nuage de fumée. La fumée a la forme d'un crâne.

Le quart inférieur du paquet est brun foncé.

Le texte est le suivant :

AVERTISSEMENT

Les enfants respirent plus rapidement. Ils inspirent ainsi plus de poisons provenant de la fumée, ce qui les rend vulnérables à souffrir d'asthme sévère.

Vous pouvez arrêter. Nous pouvons vous aider.
1 866 JARRETE (1 866 527-7383)
vivezsansfumee.gc.ca/abandon

Santé Canada

This HW was chosen as the most noticeable by three in ten (29%) respondents from the set they were shown to evaluate noticeability.

The consensus is that the image is the most eye-catching aspect of HW-25 (87%), and that the picture and text work together particularly effectively to relay the message (93% agree overall, including six in ten who strongly agree). The proportions who say the HW makes them interested in reading the text (32%) and who agree (91%) the colour contrast between the text and background makes it easy to read, are both high. At least four in five also agree (strongly or somewhat) that the colour of the warning banner catches their attention (85%), that the picture alone tells them about the health condition (82%) and that the quitline phone number and web address is easy to read (80%).

More than half (52%) say the statement that best fits their impression of this HW is "believable"; a strong majority (91%) also believe what it says about the health effects of smoking (including more than half who say it is definitely true). Three quarters (75%) of respondents say they don't want to see the picture again and an even higher proportion (83%) say they would remember this HW in a month from now.

% of respondents exposed to this HW (n=618) who chose as most noticeable: 29% (+9%)11

Table 62A: Responses for HW-25
Number of respondents evaluating this HW n=303
Q25. What first catches your eye? Overall
Image 87%
Text 7%
Warning banner 4%
Quitline phone number/web address 3%
Q33. Statement(s) that best fit your impression of this HW Overall
Is believable 52%
Leads me to think about quitting 37%
Helps me understand the health conditions caused by smoking 39%
Is relevant to me personally 20%
Makes me interested in reading the text 32%
Has new information 19%
Is hard to understand and/or unclear 2%
None of these fit my impression 12%
Table 62B: Responses for HW-25 (n=303)
Q26-Q32. Visual statements Strongly agree Somewhat agree Somewhat disagree Strongly disagree
The colour of the WARNING banner catches my attention 42% 42% 12% 3%
The picture alone tells me about the health condition 49% 33% 14% 3%
The picture and the text work together to relay the message 59% 35% 5% 1%
The quitline phone number and web address is easy to read 30% 50% 15% 4%
The colour contrast between the text and background makes the text easy to read 50% 40% 6% 3%
I would not want to see this picture again 36% 39% 10% 9%
Q35. Believable/credible Definitely Probably Probably not Definitely not
Do you believe what this warning says about the health effects of smoking is true? 56% 35% 4% 1%
Q36. Memorable Definitely would Probably would Probably would not Definitely would not
Would you remember this health warning one month from now? 41% 42% 8% 4%

Significant demographic subgroup differences in evaluations of this HW:

HW Evaluation: HW-30

HW 20 - English version
Text Description

A sad man sitting on a bed.

The bottom 25% of the package is dark brown.

The text reads:

"I have terminal lung cancer."

"I also have lymphoma bladder cancer, congestive heart failure and COPD, all from smoking"

- Archie Stewart

You can quit. We can help.
1-866-366-3667
gosmokefree.gc.ca/quit

Health Canada

HW 30 - French version
Description textuelle

Un homme triste assis sur un lit.

Le quart inférieur du paquet est brun foncé.

Le texte est le suivant :

« Je suis atteint d'un cancer du poumon en phase terminale. »

« Je suis aussi atteint d'un lymphome, d'un cancer de la vessie, d'une insuffisance cardiaque congestive et d'une MPOC, tous dû au tabagisme »

- Archie Stewart

Vous pouvez arrêter. Nous pouvons vous aider.
1 866 JARRETE (1 866 527-7383)
vivezsansfumee.gc.ca/abandon

Santé Canada

This HW was chosen as the most noticeable by one in ten (10%) respondents from the set they were shown to evaluate noticeability.

For HW-30, the text is almost twice as likely as the image to catch the eye first (65% vs. 34%). More than eight in ten agree overall (82% strongly and somewhat) that the picture and text work together to relay the message. There is also overall agreement that the colour contrast between the text and background makes the text easy to read (88%) and that the quitline phone number and web address is easy to read (78%).

The statement that best fits respondents' impression of this HW is "believable" (54%), while sizeable portions of respondents say it leads them to think about quitting (46%) and helps me understand the health conditions caused by smoking (44%). A strong majority (85%) believes that it is a real person's story (including 37 percent who say it is definitely is). Six in ten (61%) say they don't want to see the picture again and seven in ten (70%) say they would remember this HW in a month from now.

% of respondents exposed to this HW (n=612) who chose as most noticeable: 10% (-10%)12

Table 63A: Responses for HW-30
Number of respondents evaluating this HW n=190
Q25. What first catches your eye? Overall
Image 34%
Text 65%
Warning banner 0%
Quitline phone number/web address 1%
Q33. Statement(s) that best fit your impression of this HW Overall
Is believable 54%
Leads me to think about quitting 46%
Helps me understand the health conditions caused by smoking 44%
Is relevant to me personally 25%
Makes me interested in reading the text 25%
Has new information 14%
Is hard to understand and/or unclear 3%
None of these fit my impression 11%
Table 63B: Responses for HW-30 (n=190)
Q26-Q32. Visual statements Strongly agree Somewhat agree Somewhat disagree Strongly disagree
The picture and the text work together to relay the message 38% 45% 14% 3%
The quitline phone number and web address is easy to read 35% 42% 19% 2%
The colour contrast between the text and background makes the text easy to read 46% 42% 7% 4%
I would not want to see this picture again 22% 39% 28% 10%
Q34. Believable/credible Definitely Probably Probably not Definitely not
Do you believe this is a real person's story about the health effects of smoking? 37% 48% 8% 2%
Q36. Memorable Definitely would Probably would Probably would not Definitely would not
Would you remember this health warning one month from now? 26% 44% 20% 6%

Significant demographic subgroup differences in evaluations of this HW:

HW Evaluation: HW-40

HW 40 - English version
Text Description

A distressed, teenage girl is surrounded by dirty water filled with cigarette butts. The bottom 25% of the package is dark brown.

The text reads:

WARNING

Smoking puts your health at risk.

this means hundreds of toxic chemicals harm every organ in your body.

The bottom 25% of the package is dark brown

You can quit. We can help.
1-866-366-3667
gosmokefree.gc.ca/quit

Health Canada

HW 40 - French version
Description textuelle

Une adolescente en détresse est entourée d'eau souillée remplie de mégots de cigarettes.

Le quart inférieur du paquet est brun foncé.

Le texte est le suivant :

AVERTISSEMENT

Fumer, c'est mettre votre santé en danger.

Des centaines de substances toxiques endommagent ainsi tous les organes de votre corps.

Vous pouvez arrêter. Nous pouvons vous aider.
1 866 JARRETE (1 866 527-7383)
vivezsansfumee.gc.ca/abandon

Santé Canada

This HW was chosen as the most noticeable by one in ten (11%) respondents from the set they were shown to evaluate noticeability

The image is considered the most eye-catching part of HW-40 by a three-to-one margin over the text (68% v. 22%). The proportion who agree that the picture alone tells people about the health condition is low at 58% (with only 22% strongly agreeing) while almost three quarters (73%) say the image and text work together to relay the message. Most agree that the colour contrast between the text and background makes the text easy to read (88%), the quitline phone number and web address is easy to read (82%), the colour of the warning banner catches their attention (81%) and that the bolding and/or framing of the text draws their attention to the text (77%).

The top impression of HW-40 is that it is believable (34%) and three in ten (29%) say it makes them interested in reading the text. A large majority say that they either definitely or probably believe what this warning says is true (82%). Six in ten (60%) say they don't want to see the picture again and roughly the same proportion (62%) say they would remember this HW in a month from now.

% of respondents exposed to this HW (n=600) who chose as most noticeable: 11% (-9%)13

Table 64A: Responses for HW-40
Number of respondents evaluating this HW n=180
Q25. What first catches your eye? Overall
Image 68%
Text 22%
Warning banner 7%
Quitline phone number/web address 2%
Q33. Statement(s) that best fit your impression of this HW Overall
Is believable 34%
Leads me to think about quitting 28%
Helps me understand the health conditions caused by smoking 27%
Is relevant to me personally 17%
Makes me interested in reading the text 29%
Has new information 15%
Is hard to understand and/or unclear 13%
None of these fit my impression 20%
Table 64B: Responses for HW-40 (n=180)
Q26-Q32. Visual statements Strongly agree Somewhat agree Somewhat disagree Strongly disagree
The colour of the WARNING banner catches my attention 29% 52% 13% 5%
The picture alone tells me about the health condition 22% 36% 22% 19%
The picture and the text work together to relay the message 25% 48% 15% 10%
The quitline phone number and web address is easy to read 40% 42% 9% 8%
The bolding and/or framing of the text draws my attention to the text 24% 53% 15% 4%
The colour contrast between the text and background makes the text easy to read 36% 53% 7% 4%
I would not want to see this picture again 24% 37% 24% 8%
Q35. Believable/credible Definitely Probably Probably not Definitely not
Do you believe what this warning says about the health effects of smoking is true? 35% 47% 8% 6%
Q36. Memorable Definitely would Probably would Probably would not Definitely would not
Would you remember this health warning one month from now? 16% 46% 27% 5%

Significant demographic subgroup differences in evaluations of this HW: differences:

HW Evaluation: NHW-1

NHW 1 - English version
Text Description

A middle-aged woman smoking a cigarette through a hole in her throat.

The bottom 25% of the package is dark brown.

The text reads:

WARNING

Cigarettes are highly addictive.

You can quit. We can help.
1-866-366-3667
gosmokefree.gc.ca/quit

Health Canada

NHW 1 - French version
Description textuelle

Une femme d'âge moyen fumant une cigarette par un trou dans sa gorge.

Le quart inférieur du paquet est brun foncé.

Le texte est le suivant :

AVERTISSEMENT

La cigarette crée une très forte dépendance.

Vous pouvez arrêter. Nous pouvons vous aider.
1 866 JARRETE (1 866 527-7383)
vivezsansfumee.gc.ca/abandon

Santé Canada

This HW was chosen as the most noticeable by 15 percent of respondents from the set they were shown to evaluate noticeability.

The consensus is that the image is the most eye-catching aspect of NHW-1 (80%), well ahead of the text and warning banner. Most agree that the picture alone (90%) and with the text (89%) conveys the message, that the colour of the warning banner caught their attention (78%) and that the quitline phone number and web address is easy to read (78%).

The key impressions of NHW-1 are that it is "believable" (49%), helps readers understand the health conditions caused by smoking (45%), and leads them to think about quitting (41%). On a similar note, most (92%) believe what it says about the health effects of smoking (including almost six in ten who say it is definitely true). Three quarters (74%) say they wouldn't want to see the picture again and more than eight in ten (82%) say they would remember this HW in a month from now.

% of respondents exposed to this HW (n=609) who chose as most noticeable: 15% (-5%)14

Table 65A: Responses for NHW-1
Number of respondents evaluating this HW n=215
Q25. What first catches your eye? Overall
Image 80%
Text 12%
Warning banner 6%
Quitline phone number/web address 2%
Q33. Statement(s) that best fit your impression of this HW Overall
Is believable 49%
Leads me to think about quitting 41%
Helps me understand the health conditions caused by smoking 45%
Is relevant to me personally 20%
Makes me interested in reading the text 19%
Has new information 10%
Is hard to understand and/or unclear 6%
None of these fit my impression 8%
Table 65B: Responses for NHW-1 (n=215)
Q26-Q32. Visual statements Strongly agree Somewhat agree Somewhat disagree Strongly disagree
The colour of the WARNING banner catches my attention 37% 42% 14% 7%
The picture alone tells me about the health condition 47% 44% 9% 0%
The picture and the text work together to relay the message 42% 47% 8% 2%
The quitline phone number and web address is easy to read 27% 51% 16% 5%
The colour contrast between the text and background makes the text easy to read 37% 43% 14% 5%
I would not want to see this picture again 39% 36% 13% 11%
Q35. Believable/credible Definitely Probably Probably not Definitely not
Do you believe what this warning says about the health effects of smoking is true? 58% 34% 6% 0%
Q36. Memorable Definitely would Probably would Probably would not Definitely would not
Would you remember this health warning one month from now? 39% 43% 12% 3%

Significant demographic subgroup differences in evaluations of this HW:

HW Evaluation: NHW-2

NHW 2 - English version
Text Description

A little boy holding a sign "Smoking harms everyone!"

The bottom 25% of the package is dark brown.

The text reads:

WARNING

There is no safe amount of second-hand smoke.

You can quit. We can help.
1-866-366-3667
gosmokefree.gc.ca/quit

Health Canada

NHW 2 - French version
Description textuelle

Un petit garçon tenant une affiche « Fumer nuit à tous! »

Le quart inférieur du paquet est brun foncé.

Le texte est le suivant :

AVERTISSEMENT

Aucune quantité de fumée secondaire n'est sans risques.

Vous pouvez arrêter. Nous pouvons vous aider.
1 866 JARRETE (1 866 527-7383)
vivezsansfumee.gc.ca/abandon

Santé Canada

This HW was chosen as the most noticeable by fewer than one in ten (8%) respondents from the set they were shown to evaluate noticeability

Half say the image is the most eye-catching thing about the NHW-2 health warning, while one-third say it is the text and 14 percent identify the warning banner. Eight in ten (82%) agree the text and picture work together to relay the message, but fewer agree (63%) that the picture alone tells them about the health condition. Large majorities agree that the colour contrast between the text and background makes the text easy to read (88%) and that the colour of the warning banner catches their attention (79%).

Half say the statement that best fits their impression of this HW is "believable"; a strong majority (85%) also believe what it says about the health effects of smoking. Two thirds (65%) say they would remember this HW in a month from now. Less than half (48%) are opposed to seeing this health warning again.

% of respondents exposed to this HW (n=616) who chose as most noticeable: 8% (-12%)15

Table 66A: Responses for NHW-2
Number of respondents evaluating this HW n=179
Q25. What first catches your eye? Overall
Image 50%
Text 34%
Warning banner 14%
Quitline phone number/web address 3%
Q33. Statement(s) that best fit your impression of this HW Overall
Is believable 50%
Leads me to think about quitting 32%
Helps me understand the health conditions caused by smoking 24%
Is relevant to me personally 16%
Makes me interested in reading the text 18%
Has new information 8%
Is hard to understand and/or unclear 3%
None of these fit my impression 17%
Table 66B: Responses for NHW-2 (n=179)
Q26-Q32. Visual statements Strongly agree Somewhat agree Somewhat disagree Strongly disagree
The colour of the WARNING banner catches my attention 31% 49% 12% 6%
The picture alone tells me about the health condition 24% 39% 23% 11%
The picture and the text work together to relay the message 32% 50% 11% 6%
The quitline phone number and web address is easy to read 27% 50% 17% 5%
The colour contrast between the text and background makes the text easy to read 34% 54% 10% 3%
I would not want to see this picture again 15% 33% 31% 14%
Q35. Believable/credible Definitely Probably Probably not Definitely not
Do you believe what this warning says about the health effects of smoking is true? 44% 41% 7% 4%
Q36. Memorable Definitely would Probably would Probably would not Definitely would not
Would you remember this health warning one month from now? 22% 44% 22% 5%

Significant demographic subgroup differences in evaluations of this HW:

HW Evaluation: NHW-3

NHW 3 - English version
Text Description

An adolescent girl holding a sign (Stop Smoking)

The bottom 25% of the package is dark brown.

The text reads:

WARNING

In a single year, exposure to second-hand smoke kills almost 1000 Canadians.

You can quit. We can help.
1-866-366-3667
gosmokefree.gc.ca/quit

Health Canada

NHW 3 - French version
Description textuelle

Une adolescente tenant une affiche « Arrêtez de fumer ».

Le quart inférieur du paquet est brun foncé.

Le texte est le suivant :

AVERTISSEMENT

Chaque année, environ 1000 Canadiens meurent de l'exposition à la fumée secondaire.

Vous pouvez arrêter. Nous pouvons vous aider.
1 866 JARRETE (1 866 527-7383)
vivezsansfumee.gc.ca/abandon

Santé Canada

This HW was chosen as the most noticeable by one in ten (9%) respondents from the set they were shown to evaluate noticeability.

For NHW-3, the image is more than twice as likely (67%) as the text to catch the eye first. Eight in ten (83%) agree the text and picture work together to relay the message, but fewer agree (64%) that the picture alone tells them about the health condition. A large majority agree that the colour contrast between the text and background makes the text easy to read (90%) while three quarters say that the quitline phone number and web address is easy to read (77%) and that the colour of the warning banner catches their attention (73%).

The top impression of NHW-3 is that it is "believable" although less than half chose this (43%). Nonetheless, a strong majority (78%) believe what it says about the health effects of smoking (including more than one in three who say it is definitely true). A little less than three quarters (72%) say they would remember this HW in a month from now. Half of those who evaluated this HW (50%) are opposed to seeing this health warning again.

% of respondents exposed to this HW (n=608) who chose as most noticeable: 9% (-11%)16

Table 67A: Responses for NHW-3
Number of respondents evaluating this HW n=178
Q25. What first catches your eye? Overall
Image 67%
Text 24%
Warning banner 8%
Quitline phone number/web address 1%
Q33. Statement(s) that best fit your impression of this HW Overall
Is believable 43%
Leads me to think about quitting 36%
Helps me understand the health conditions caused by smoking 20%
Is relevant to me personally 20%
Makes me interested in reading the text 20%
Has new information 9%
Is hard to understand and/or unclear 5%
None of these fit my impression 17%
Table 67B: Responses for NHW-3 (n=178)
Q26-Q32. Visual statements Strongly agree Somewhat agree Somewhat disagree Strongly disagree
The colour of the WARNING banner catches my attention 34% 39% 18% 7%
The picture alone tells me about the health condition 23% 41% 19% 10%
The picture and the text work together to relay the message 31% 52% 11% 5%
The quitline phone number and web address is easy to read 38% 39% 17% 5%
The colour contrast between the text and background makes the text easy to read 39% 50% 6% 4%
I would not want to see this picture again 16% 34% 31% 13%
Q35. Believable/credible Definitely Probably Probably not Definitely not
Do you believe what this warning says about the health effects of smoking is true? 36% 42% 15% 2%
Q36. Memorable Definitely would Probably would Probably would not Definitely would not
Would you remember this health warning one month from now? 26% 47% 16% 8%

Significant demographic subgroup differences in evaluations of this HW:

HW Evaluation: NHW-4

NHW 4 - English version
Text Description

A tongue infected by hairy tongue. © Kevin T. Kavanagh

The bottom 25% of the package is dark brown.

The text reads:

WARNING

Smoking causes oral disease.

Smoking and poor oral hygiene can lead to a hairy tongue.

You can quit. We can help.
1-866-366-3667
gosmokefree.gc.ca/quit

Health Canada

NHW 4 - French version
Description textuelle

Une langue atteinte de la langue chevelue. © Kevin T. Kavanagh

Le quart inférieur du paquet est brun foncé.

Le texte est le suivant :

AVERTISSEMENT

Fumer cause des maladies buccodentaires.

Fumer et avoir une mauvaise hygiène buccodentaire peuvent rendre une langue chevelue.

Vous pouvez arrêter. Nous pouvons vous aider.
1 866 JARRETE (1 866 527-7383)
vivezsansfumee.gc.ca/abandon

Santé Canada

This HW was chosen as the most noticeable by one in five (19%) respondents from the set they were shown to evaluate noticeability.

There is a consensus that the image is the most eye-catching aspect of NHW-4 (88%), and that the picture conveys the necessary information about the health condition alone (85%, including 54% who strongly agree) and together with the text (83% agree overall). Most also agree that colour contrast between the text and background makes the text easy to read (84%), the colour of the warning banner catches their attention (83%) and that the quitline phone number and web address is easy to read (76%).

The key impressions of NHW-4 are that it helps readers understand the health conditions caused by smoking, leads them to think about quitting (45% each) and is "believable" (41%). On a similar note, a large majority (84%) believe what it says about the health effects of smoking, including almost half who say it is definitely true). More than three quarters (78%) say they would remember this HW in a month from now. A strong majority (81%) say they wouldn't want to see the picture again.

% of respondents exposed to this HW (n=610) who chose as most noticeable: 19% (-1%)17

Table 68A: Responses for NHW-4
Number of respondents evaluating this HW n=228
Q25. What first catches your eye? Overall
Image 88%
Text 6%
Warning banner 4%
Quitline phone number/web address 2%
Q33. Statement(s) that best fit your impression of this HW Overall
Is believable 41%
Leads me to think about quitting 45%
Helps me understand the health conditions caused by smoking 45%
Is relevant to me personally 17%
Makes me interested in reading the text 20%
Has new information 23%
Is hard to understand and/or unclear 8%
None of these fit my impression 13%
Table 68B: Responses for NHW-4 (n=228)
Q26-Q32. Visual statements Strongly agree Somewhat agree Somewhat disagree Strongly disagree
The colour of the WARNING banner catches my attention 44% 39% 11% 4%
The picture alone tells me about the health condition 54% 31% 7% 6%
The picture and the text work together to relay the message 44% 39% 13% 2%
The quitline phone number and web address is easy to read 38% 38% 18% 5%
The colour contrast between the text and background makes the text easy to read 44% 40% 11% 3%
I would not want to see this picture again 50% 31% 10% 7%
Q35. Believable/credible Definitely Probably Probably not Definitely not
Do you believe what this warning says about the health effects of smoking is true? 46% 38% 9% 3%
Q36. Memorable Definitely would Probably would Probably would not Definitely would not
Would you remember this health warning one month from now? 36% 42% 14% 6%

Significant demographic subgroup differences in evaluations of this HW:

HW Evaluation: NHW-5

NHW 5 - English version
Text Description

The side of a man's throat infected by cancer. © Kevin T. Kavanagh

The bottom 25% of the package is dark brown.

The text reads:

WARNING

Smoking causes neck cancer.

You can quit. We can help.
1-866-366-3667
gosmokefree.gc.ca/quit

Health Canada

NHW 5 - French version
Description textuelle

Le côté de la gorge d'un homme atteint du cancer. © Kevin T. Kavanagh

Le quart inférieur du paquet est brun foncé.

Le texte est le suivant :

AVERTISSEMENT

L'usage du tabac cause le cancer du cou.

Vous pouvez arrêter. Nous pouvons vous aider.
1 866 JARRETE (1 866 527-7383)
vivezsansfumee.gc.ca/abandon

Santé Canada

This HW was chosen as the most noticeable by more than four in ten (44%) respondents from the set they were shown to evaluate noticeability.

The consensus is that the image is the most eye-catching aspect of NHW-5 (92%). Most agree that the picture works alone (90%, with 63% strongly agree) and with the text (91%, with 57% strongly agree) to communicate the desired message. Agreement that the colour contrast between the text and background makes the health warning easy to read (88%) and that the colour of the warning banner catches their attention (85%) are also high. Seven in ten agree that the quitline phone number and web address is easy to read (72%).

The top impression of NHW-5 is that it leads respondents to think about quitting (51%). Almost half say this HW helps them understand the health conditions caused by smoking (46%) and that it is believable (45%). Most (85%) believe what it says about the health effects of smoking (including half who say it is definitely true). The HW is very memorable with more than four in five (82%) agreeing they would remember this HW in a month from now. A strong majority (86%) also say they wouldn't want to see the picture again.

% of respondents exposed to this HW (n=612) who chose as most noticeable: 44% (+24%)18

Table 69A: Responses for NHW-5
Number of respondents evaluating this HW n=378
Q25. What first catches your eye? Overall
Image 92%
Text 4%
Warning banner 3%
Quitline phone number/web address 1%
Q33. Statement(s) that best fit your impression of this HW Overall
Is believable 45%
Leads me to think about quitting 51%
Helps me understand the health conditions caused by smoking 46%
Is relevant to me personally 11%
Makes me interested in reading the text 20%
Has new information 17%
Is hard to understand and/or unclear 4%
None of these fit my impression 12%
Table 69B: Responses for NHW-5 (n=378)
Q26-Q32. Visual statements Strongly agree Somewhat agree Somewhat disagree Strongly disagree
The colour of the WARNING banner catches my attention 49% 36% 9% 4%
The picture alone tells me about the health condition 63% 28% 5% 3%
The picture and the text work together to relay the message 57% 34% 4% 3%
The quitline phone number and web address is easy to read 33% 39% 18% 7%
The colour contrast between the text and background makes the text easy to read 51% 37% 7% 3%
I would not want to see this picture again 58% 28% 8% 3%
Q35. Believable/credible Definitely Probably Probably not Definitely not
Do you believe what this warning says about the health effects of smoking is true? 49% 36% 6% 3%
Q36. Memorable Definitely would Probably would Probably would not Definitely would not
Would you remember this health warning one month from now? 47% 35% 9% 4%

Significant demographic subgroup differences in evaluations of this HW:

HW Evaluation: NHW-6

NHW 6 - English version
Text Description

A tongue infected by cancer. © www.ghorayeb.com

The bottom 25% of the package is dark brown.

The text reads:

WARNING

Smoking causes oral cancer.

This can lead to tumours on your tongue and cheeks.

You can quit. We can help.
1-866-366-3667
gosmokefree.gc.ca/quit

Health Canada

NHW 6 - French version
Description textuelle

Une langue infectée par le cancer. © www.ghorayeb.com

Le quart inférieur du paquet est brun foncé.

Le quart inférieur du paquet est brun foncé.

Le texte est le suivant :

AVERTISSEMENT

Fumer cause le cancer de la bouche.

Ce cancer cause des tumeurs sur la langue et dans les joues.

Vous pouvez arrêter. Nous pouvons vous aider.
1 866 JARRETE (1 866 527-7383)
vivezsansfumee.gc.ca/abandon

Santé Canada

This HW was chosen as the most noticeable by almost one-quarter (23%) of respondents from the set they were shown to evaluate noticeability

The consensus is that the image is the most eye-catching aspect of NHW-6 (95%). Most agree that the picture works alone (91%, with 58% strongly agree) and with the text (94%, with 55% strongly agree) to communicate the desired message. A strong majority (86%) say they wouldn't want to see the picture again. There is also broad agreement that the colour of the warning banner catches people's attention (83%) and that the quitline phone number and web address is easy to read (74%).

The top impressions of NHW-6 are that it is believable, helps them understand the health conditions caused by smoking (51% each) and leads them to think about quitting (50%). Almost all (91%) believe what it says about the health effects of smoking (including more than half who say it is definitely true), and that they would remember this HW in a month from now (83%).

% of respondents exposed to this HW (n=604) who chose as most noticeable: 23% (+3%)19

Table 70A: Responses for NHW-6
Number of respondents evaluating this HW n=254
Q25. What first catches your eye? Overall
Image 95%
Text 3%
Warning banner 0%
Quitline phone number/web address 3%
Q33. Statement(s) that best fit your impression of this HW Overall
Is believable 51%
Leads me to think about quitting 50%
Helps me understand the health conditions caused by smoking 51%
Is relevant to me personally 20%
Makes me interested in reading the text 22%
Has new information 21%
Is hard to understand and/or unclear 5%
None of these fit my impression 10%
Table 70B: Responses for NHW-6 (n=254)
Q26-Q32. Visual statements Strongly agree Somewhat agree Somewhat disagree Strongly disagree
The colour of the WARNING banner catches my attention 41% 42% 11% 6%
The picture alone tells me about the health condition 58% 33% 7% 1%
The picture and the text work together to relay the message 55% 39% 5% 2%
The quitline phone number and web address is easy to read 33% 42% 20% 3%
The colour contrast between the text and background makes the text easy to read 44% 47% 6% 2%
I would not want to see this picture again 53% 33% 8% 6%
Q35. Believable/credible Definitely Probably Probably not Definitely not
Do you believe what this warning says about the health effects of smoking is true? 55% 36% 5% 1%
Q36. Memorable Definitely would Probably would Probably would not Definitely would not
Would you remember this health warning one month from now? 49% 34% 11% 2%

Significant demographic subgroup differences in evaluations of this HW:

HW Evaluation: NHW-7

NHW 7 - English version
Text Description

Barb Tarbox smoking a cigarette while in the hospital suffering from lung cancer. Her husband Pat Tarbox standing. © The Edmonton Journal

The bottom 25% of the package is dark brown.

The text reads:

"Cigarettes are so addictive that my wife Barb continued to smoke while she was dying of lung cancer.

She died at age 42."

- Pat Tarbox

You can quit. We can help.
1-866-366-3667
gosmokefree.gc.ca/quit

Health Canada

NHW 7 - French version
Description textuelle

Barb Tarbox en train de fumer une cigarette pendant qu'elle est à l'hôpital, atteinte d'un cancer du poumon. Son mari Pat Tarbox debout à côté de sa photo. © The Edmonton Journal

Le quart inférieur du paquet est brun foncé.

Le texte est le suivant :

« Les cigarettes causent tellement une forte dépendence que ma femme Barb a continué à fumer alors qu'elle se mourait d'un cancer du poumon.

Elle est décédée à l'âge de 42 ans. »
- Pat Tarbox

Vous pouvez arrêter. Nous pouvons vous aider.
1 866 JARRETE (1 866 527-7383)
vivezsansfumee.gc.ca/abandon

Santé Canada

This HW was chosen as the most noticeable by five percent of respondents from the set they were shown to evaluate noticeability.

Six in ten (59%) say the image is the most eye-catching thing about the NHW-7, while four in ten say it is the text. Regarding the visual elements, the majority agree the picture and text work together to relay the message (86% with 42% agreeing strongly), that the colour contrast between the text and background makes the text easy to read (82%), that the quitline phone number and web address is easy to read (77%) and that the bolding and/or framing of the text draws my attention to the text (75%).

The top impression of NHW-7 is it is believable (60%). Most (90%) also believe it is a real person's story about the health effects of smoking (including one in three who say it definitely is). Around two thirds (65%) say they wouldn't want to see the picture again and seven in ten (70%) say they would remember this HW in a month from now.

% of respondents exposed to this HW (n=613) who chose as most noticeable: 5% (-15%)20

Table 71A: Responses for NHW-7
Number of respondents evaluating this HW n=152
Q25. What first catches your eye? Overall
Image 59%
Text 40%
Warning banner 0%
Quitline phone number/web address 0%
Q33. Statement(s) that best fit your impression of this HW Overall
Is believable 60%
Leads me to think about quitting 39%
Helps me understand the health conditions caused by smoking 38%
Is relevant to me personally 14%
Makes me interested in reading the text 26%
Has new information 13%
Is hard to understand and/or unclear 5%
None of these fit my impression 10%
Table 71B: Responses for NHW-7 (n=152)
Q26-Q32. Visual statements Strongly agree Somewhat agree Somewhat disagree Strongly disagree
The picture and the text work together to relay the message 42% 45% 8% 5%
The quitline phone number and web address is easy to read 34% 43% 17% 5%
The bolding and/or framing of the text draws my attention to the text 26% 49% 15% 7%
The colour contrast between the text and background makes the text easy to read 28% 54% 10% 8%
I would not want to see this picture again 26% 39% 20% 9%
Q34. Believable/credible Definitely Probably Probably not Definitely not
Do you believe this is a real person's story about the health effects of smoking? 35% 55% 3% 4%
Q36. Memorable Definitely would Probably would Probably would not Definitely would not
Would you remember this health warning one month from now? 29% 42% 19% 5%

Significant demographic subgroup differences in evaluations of this HW:

HW Evaluation: NHW-8

NHW 8 - English version
Text Description

A photo of Barb Tarbox without hair and her daughter at a young age and a photo of her daughter as an adult.

The bottom 25% of the package is dark brown

The text reads:

"My mom died from smoking-related lung cancer at age 42. She won't be around for my wedding or the birth of my kids."

- McKenzie Tarbox

You can quit. We can help.
1-866-366-3667
gosmokefree.gc.ca/quit

Health Canada

NHW 8 - French version
Description textuelle

Une photo de Barb Tarbox sans cheveux avec sa fille lorsqu'elle est enfant, et une photo de sa fille adulte.

Le quart inférieur du paquet est brun foncé.

Le texte est le suivant :

AVERTISSEMENT

« Ma mère est décidée à l'âge de 42 ans d'un cancer du poumon causé par le tabagisme. Elle ne sera pas présente pour mon mariage ou la naissance de mes enfants. »

- McKenzie Tarbox

Vous pouvez arrêter. Nous pouvons vous aider.
1 866 JARRETE (1 866 527-7383)
vivezsansfumee.gc.ca/abandon

Santé Canada

This HW was chosen as the most noticeable by six percent of respondents from the set they were shown to evaluate noticeability.

For NHW-8, the image is twice as likely as the text to catch the eye first (65% to 32%). The majority agree that the colour contrast between the text and background makes the text easy to read (76%) and that the picture and text work together to relay the message (75%). Seven in ten (71%) agree that the quitline phone number and web address is easy to read.

The top impression of NHW-8 is it is believable (63%). The large majority (85%) also believe it is a real person's story about health effects of smoking (including almost half who say it definitely is). Fewer than half (47%) say that they don't want to see the picture again and six in ten (61%) say they would remember this HW in a month from now.

% of respondents exposed to this HW (n=606) who chose as most noticeable: 6% (-14%)21

Table 72A: Responses for NHW-8
Number of respondents evaluating this HW n=155
Q25. What first catches your eye? Overall
Image 65%
Text 32%
Warning banner 0%
Quitline phone number/web address 3%
Q33. Statement(s) that best fit your impression of this HW Overall
Is believable 63%
Leads me to think about quitting 39%
Helps me understand the health conditions caused by smoking 35%
Is relevant to me personally 18%
Makes me interested in reading the text 29%
Has new information 8%
Is hard to understand and/or unclear 4%
None of these fit my impression 11%
Table 72B: Responses for NHW-8 (n=155)
Q26-Q32. Visual statements Strongly agree Somewhat agree Somewhat disagree Strongly disagree
The picture and the text work together to relay the message 35% 40% 15% 5%
The quitline phone number and web address is easy to read 30% 41% 18% 7%
The colour contrast between the text and background makes the text easy to read 30% 46% 13% 9%
I would not want to see this picture again 17% 30% 31% 16%
Q34. Believable/credible Definitely Probably Probably not Definitely not
Do you believe this is a real person's story about the health effects of smoking? 44% 41% 8% 2%
Q36. Memorable Definitely would Probably would Probably would not Definitely would not
Would you remember this health warning one month from now? 26% 35% 24% 7%

Significant demographic subgroup differences in evaluations of this HW:

HW Evaluation: NHW-9

NHW 9 - English version
Text Description

Barb Tarbox laying in a hospital bed dying of lung cancer. © The Edmonton Journal

The bottom 25% of the package is dark brown.

The text reads:

Barb smoked two packs a day for over 30 years. She died at 42 from lung cancer caused by smoking.

You can quit. We can help.
1-866-366-3667
gosmokefree.gc.ca/quit

Health Canada

NHW 9 - French version
Description textuelle

Barb Tarbox couchée dans un lit d'hôpital, en train de mourir d'un cancer du poumon. © The Edmonton Journal

Le quart inférieur du paquet est brun foncé.

Le texte est le suivant :

Barb a fumé deux paquets par jour pendant plus de 30 ans. Elle est décédée à 42 ans d'un cancer du poumon causé par le tabagisme.

Vous pouvez arrêter. Nous pouvons vous aider.
1 866 JARRETE (1 866 527-7383)
vivezsansfumee.gc.ca/abandon

Santé Canada

This HW was chosen as the most noticeable by one in five (21%) respondents from the set they were shown to evaluate noticeability.

The consensus is that the image is the most eye-catching aspect of NHW-9 (89%). Most agree (89%, with 52% who strongly agree) the picture works with the text to communicate the desired message. A majority also agree that the colour contrast between the text and background makes the text easy to read (86%) and that the quitline phone number and web address is easy to read (75%).

The top impressions of NHW-9 are that it is believable (53%) and helps them understand the health conditions caused by smoking (52%); slightly fewer (48%) say it leads them to think about quitting. The majority (78%) believe it is a real person's story about the health effects of smoking (including almost four in ten who say it definitely is). Seven in ten (72%) say they don't want to see the picture again and four in five (79%) say they would remember this HW in a month from now.

% of respondents exposed to this HW (n=610) who chose as most noticeable: 21% (+1%)22

Table 73A: Responses for NHW-9
Number of respondents evaluating this HW n=253
Q25. What first catches your eye? Overall
Image 89%
Text 11%
Warning banner 0%
Quitline phone number/web address 1%
Q33. Statement(s) that best fit your impression of this HW Overall
Is believable 53%
Leads me to think about quitting 48%
Helps me understand the health conditions caused by smoking 52%
Is relevant to me personally 18%
Makes me interested in reading the text 28%
Has new information 11%
Is hard to understand and/or unclear 3%
None of these fit my impression 6%
Table 73B: Responses for NHW-9 (n=253)
Q26-Q32. Visual statements Strongly agree Somewhat agree Somewhat disagree Strongly disagree
The picture and the text work together to relay the message 52% 37% 6% 1%
The quitline phone number and web address is easy to read 33% 42% 18% 5%
The colour contrast between the text and background makes the text easy to read 37% 48% 10% 3%
I would not want to see this picture again 37% 35% 15% 7%
Q34. Believable/credible Definitely Probably Probably not Definitely not
Do you believe this is a real person's story about the health effects of smoking? 38% 40% 12% 2%
Q36. Memorable Definitely would Probably would Probably would not Definitely would not
Would you remember this health warning one month from now? 42% 37% 12% 3%

Significant demographic subgroup differences in evaluations of this HW:

HW Evaluation: NHW-22

NHW 22 - English version
Text Description

A brain split in half affected by a stroke.

The bottom 25% of the package is dark brown

The text reads:

WARNING

Cigarettes cause strokes

A stroke can leave you with permanent brain damage.

You can quit. We can help.
1-866-366-3667
gosmokefree.gc.ca/quit

Health Canada

NHW 22 - French version
Description textuelle

Un cerveau touché par un AVC coupé en deux.

Le quart inférieur du paquet est brun foncé.

Le texte est le suivant :

AVERTISSEMENT

La cigarette cause des AVC.

Un AVC peut causer des lésions permanentes au cerveau.

Vous pouvez arrêter. Nous pouvons vous aider.
1 866 JARRETE (1 866 527-7383)
vivezsansfumee.gc.ca/abandon

Santé Canada

This HW was chosen as the most noticeable by more than one in six (18%) respondents from the set they were shown to evaluate noticeability.

The consensus is that the image is the most eye-catching aspect of NHW-22 (81%). Most agree that the picture alone (77%) and especially with the text (87%) conveys the message and that the colour contrast between the text and background makes the text easy to read (83%). While four in five agree that the colour of the warning banner catches their attention (80%), only two thirds agree that the quitline phone number and web address is easy to read (66%).

The top impressions of NHW-22 are that it is "believable" (48%) and helps them understand the health conditions caused by smoking (47%). Almost all (90%) believe what it says about the health effects of smoking (including half who say it is definitely true). Almost three quarters (74%) say they don't want to see the picture again and slightly more (78%) say they would remember this HW in a month from now.

% of respondents exposed to this HW (n=610) who chose as most noticeable: 18% (-2%)23

Table 74A: Responses for NHW-22
Number of respondents evaluating this HW n=224
Q25. What first catches your eye? Overall
Image 81%
Text 12%
Warning banner 6%
Quitline phone number/web address 1%
Q33. Statement(s) that best fit your impression of this HW Overall
Is believable 48%
Leads me to think about quitting 40%
Helps me understand the health conditions caused by smoking 47%
Is relevant to me personally 20%
Makes me interested in reading the text 26%
Has new information 13%
Is hard to understand and/or unclear 4%
None of these fit my impression 10%
Table 74B: Responses for NHW-22 (n=224)
Q26-Q32. Visual statements Strongly agree Somewhat agree Somewhat disagree Strongly disagree
The colour of the WARNING banner catches my attention 38% 42% 9% 10%
The picture alone tells me about the health condition 44% 33% 15% 6%
The picture and the text work together to relay the message 47% 40% 9% 3%
The quitline phone number and web address is easy to read 26% 40% 23% 9%
The colour contrast between the text and background makes the text easy to read 37% 46% 7% 8%
I would not want to see this picture again 38% 36% 14% 8%
Q35. Believable/credible Definitely Probably Probably not Definitely not
Do you believe what this warning says about the health effects of smoking is true? 50% 39% 4% 4%
Q36. Memorable Definitely would Probably would Probably would not Definitely would not
Would you remember this health warning one month from now? 33% 45% 14% 2%

Significant demographic subgroup differences in evaluations of this HW:

HW Evaluation: NHW-24

NHW 24 - English version
Text Description

Set of colons. One healthy one infected. © Dr. Iain Murray

The bottom 25% of the package is dark brown.

The text reads:

WARNING

Smoking causes colorectal cancer.

You can quit. We can help.
1-866-366-3667
gosmokefree.gc.ca/quit

Health Canada

NHW 24 - French version
Description textuelle

Deux colons. Un en santé, un infecté. © Dr. Iain Murray

Le quart inférieur du paquet est brun foncé.

Le texte est le suivant :

AVERTISSEMENT

L'usage du tabac cause le cancer colorectal

Vous pouvez arrêter. Nous pouvons vous aider.
1 866 JARRETE (1 866 527-7383)
vivezsansfumee.gc.ca/abandon

Santé Canada

This HW was chosen as the most noticeable by 14 percent of respondents from the set they were shown to evaluate noticeability.

The consensus is that the image is the most eye-catching aspect of NHW-24 (81%). Most agree that the picture alone (85%) and with the text (85%) conveys the message, that the colour of the warning banner catches their attention (86%) and that the colour contrast between the text and background makes the text easy to read (82%). Around three quarters agree that the quitline phone number and web address is easy to read (74%).

The top impressions of NHW-24 is that it helps them understand the health conditions caused by smoking (51%) and that it is believable (48%). Most (88%) believe what it says about the health effects of smoking (including almost half who say it is definitely true) and four in five (80%) say they would remember this HW in a month from now. Moreover, a strong majority (82%) say they wouldn't want to see the picture again.

% of respondents exposed to this HW (n=609) who chose as most noticeable: 14% (-6%)24

Table 75A: Responses for NHW-24
Number of respondents evaluating this HW n=211
Q25. What first catches your eye? Overall
Image 81%
Text 9%
Warning banner 8%
Quitline phone number/web address 2%
Q33. Statement(s) that best fit your impression of this HW Overall
Is believable 48%
Leads me to think about quitting 43%
Helps me understand the health conditions caused by smoking 51%
Is relevant to me personally 19%
Makes me interested in reading the text 26%
Has new information 14%
Is hard to understand and/or unclear 3%
None of these fit my impression 12%
Table 75B: Responses for NHW-24 (n=211)
Q26-Q32. Visual statements Strongly agree Somewhat agree Somewhat disagree Strongly disagree
The colour of the WARNING banner catches my attention 47% 40% 10% 2%
The picture alone tells me about the health condition 49% 37% 12% 1%
The picture and the text work together to relay the message 47% 38% 9% 4%
The quitline phone number and web address is easy to read 33% 40% 21% 4%
The colour contrast between the text and background makes the text easy to read 43% 38% 13% 3%
I would not want to see this picture again 38% 44% 12% 4%
Q35. Believable/credible Definitely Probably Probably not Definitely not
Do you believe what this warning says about the health effects of smoking is true? 45% 42% 4% 3%
Q36. Memorable Definitely would Probably would Probably would not Definitely would not
Would you remember this health warning one month from now? 36% 44% 13% 2%

Significant demographic subgroup differences in evaluations of this HW:

F. Conclusions

The results of this online survey indicate that the information conveyed in HIM and HW is noticeable and understood. Moreover, this research did not uncover any technical or methodological reasons to avoid using a quantitative online methodology again in the future. This type of research design does not replace qualitative research, which can uncover the "why" behind people's reactions.

Health information messages (HIM)

Health warnings (HW)

Appendix A: Methodology

The results of this research are based on an online survey conducted with Canadians aged 16 and older. Data collection was conducted between January 28 to March 5, 2019 with a total of n=3,000 online respondents who identified themselves as current smokers ("At the present time, do you smoke cigarettes every day, occasionally or not at all?" and selected either daily or occasionally).

Survey respondents were drawn from among panels of individuals who have agreed to participate in online surveys. The data have been weighted to reflect the demographic composition of current smokers in Canada. Because the sample is based on those who initially self-selected for participation in the panel, no estimates of sampling error can be calculated, and the results cannot be described as statistically projectable to the target population.

Target population and sample design

The samples were designed to achieve completed surveys with 3,000 current smokers. The 2017 Canadian Tobacco, Alcohol and Drugs Survey (CTADS) provides detailed estimates on the demographic make-up of the current smoker population in Canada in terms of age, gender and region. Quotas were used to obtain a sample stratified by age, gender and region to ensure as representative a sample of Canadian smokers as possible. The quotas also ensured that a sizeable number of surveys were completed by respondents in four different age groups (16-19, 20-24, 25-44 and 45+) to allow adequate sample sizes for analysis of all age groups.

A quota was also included to ensure that at least 1,000 surveys were completed in French which included an oversample in Quebec and the targeting of panellists from areas outside Quebec with French-speaking populations. In total, 2% of French speaking respondents came from outside of Quebec and 98% came from Quebec.

To allow for the inclusion of youth under 18 years of age, the invitation was sent to panellists who were profiled as parents of children aged 16-17. They were then asked to provide consent for their child's participation before having their child complete the survey.

After the data was collected, weighting was used to ensure that each wave is representative of smokers in Canada, per the 2017 CTADS data for current smokers. The weighted data set matches the CTADS data closely in terms of age, region and gender:

Figure 76. Unweighted and weighted proportions
Demographic groups % of current smokers (CTADS) Quota Unweighted sample size Unweighted proportion Weighted proportion
Region
Atlantic 7% 300 301 10% 7%
Quebec 24% 1,200 1,200 40% 24%
Ontario 33% 600 617 21% 33%
Prairies 21% 600 576 19% 21%
BC 14% 300 306 10% 14%
Age group
16-19 4% 225 227 8% 4%
20-24 8% 320 292 10% 8%
25-44 37% 1,055 1,060 35% 37%
45+ 51% 1,400 1,421 47% 51%
Sex
Male 54% 1,750 1,727 58% 54%
Female 46% 1,250 1,264 42% 46%
Other n/a n/a 9 <1% <1%
Language
English n/a 2,000 1,993 66% 79%
French n/a 1,000 1,007 34% 21%

Questionnaire design

Health Canada developed a draft questionnaire which was revised and finalized based on recommendations from Environics. The overall approach for testing HWMs and HIM was developed in close consultation with Health Canada beginning at the kick-off meeting and continuing through questionnaire development.

This collaboration enabled the research to meet the desired objectives and captured all the necessary feedback. The questionnaire was designed to adhere to Federal Government standards for public opinion research. Upon approval from Health Canada, the questionnaire was translated into French. The final questionnaire is included as Appendix B.

In addition to Environics' internal quality control, extensive testing of a test link was done by Health Canada staff to test accuracy in the survey logic, that images being tested were visible and that there was consistency between the English and French questionnaires.

Prior to finalizing the survey for field, an extensive pre-test (soft launch) was conducted in English (50 completed) and French (50 completed). The pre-test included respondents under 18 to ensure that no issues arose which were specific to them. The pre-test assessed the questionnaires in terms of understanding various elements of the question wording, any technical issues involved in viewing or evaluating the images presented and sensitivity to specific questions (and the survey overall). The pre-test also measured the survey length and asked standard Government of Canada pre-testing questions in addition to the survey-specific questions. No changes affecting the integrity of the interviews were made as a result of the pre-test and they were all kept as part of the final sample.

The survey was available to respondents on both a standard, laptop/desktop display format as well as a format optimized for mobile phones/tablets. It used high-resolution visuals of HIM and HW and images which outlined potential locations for new HIM.

Fieldwork

The surveys were conducted by Environics using a secure, fully featured web-based survey environment. Environics' data analysts programmed the questionnaires then performed thorough testing to ensure accuracy in set-up and data collection. This validation ensured that the data entry process conformed to the surveys' basic logic and that responses were being accurately recorded. The data collection system handles sampling invitations, quotas and questionnaire completion (skip patterns, branching, and valid ranges).

All respondents were offered the opportunity to complete the surveys in their official language of choice. Respondents received incentives from the panel supplier in accordance with their regular process for online surveys. All research work was conducted in accordance with the Standards for the Conduct of Government of Canada Public Opinion Research – Online Surveys as well as applicable federal legislation (Personal Information Protection and Electronic Documents Act, or PIPEDA).

Completion results

The completion results are presented in the table below:

Table 77. Contact dispositions
Total email addresses used 227,472
Invalid cases 0
invitations mistakenly sent to people who did not qualify for the study 0
incomplete or missing email addresses 0
Unresolved (U) 208,784
email invitations bounce back 0
email invitations unanswered 208,784
In-scope non-responding units (IS) 2713
non-response from eligible respondents 0
respondent refusals 0
language problem 0
selected respondent not available (illness; leave of absence; vacation; other) 0
early break-offs 2713
Responding units (R) 15,975
completed surveys disqualified – quota filled 584
completed surveys disqualified for other reasons 12391
completed surveys 3,000
Participation rate / response rate = R ÷ (U + IS + R) 7.0%

Appendix B: Research instrument

Environics Research
January 28, 2019

Health Canada
Online Testing of Health Information Messages and Health Warnings for Tobacco Products

Questionnaire (Final)
Online survey to be conducted with n=3,000 smokers aged 16+; 20-minute average length

QUOTAS

Quota
Region
Canada (16+) 3,000
Atlantic (NL, PEI. NB, NS) 300
Quebec 1,200
Ontario 600
Manitoba/Saskatchewan 300
Alberta 300
BC + Territories Combined 300
Quota
Age
16-19 225
20-24 320
25-44 1,055
45+ 1,400
Sex
Male 1,750
Female 1,250

LANDING PAGE

Please select your preferred language for completing the survey.

INTRODUCTION FOR PARENTS AND LEGAL GUARDIANS OF 16/17-YEAR OLDS ONLY

As a parent of or legal guardian to a youth living in your household, we are requesting your permission for your 16- or 17-year-old teenager to participate in an important survey being conducted for Health Canada.

The purpose of the survey is to understand opinions about cigarette packaging in Canada. This feedback will be used by Health Canada to develop strategies related to tobacco packaging.

The survey will take about 20 minutes to complete.

Since privacy is important while respondents answer this survey, we request that your child be able to complete the survey in a setting where his/her answers will not be seen by others. All answers will remain anonymous and confidential.

How does the online survey work?

What about your child's personal information?

What happens after the survey?

If you have any questions about the survey, please contact Environics at sarah.roberton@environics.ca.

If you agree to allow your child to participate in this survey, please provide the survey link to him/her.

Your child can access the survey using the URL from the email you received or by clicking on the "Continue" button below.

Thank you for your support of this important research.

LINK GOES TO "INTRODUCTION FOR ALL RESPONDENTS" BELOW

INTRODUCTION FOR ALL RESPONDENTS

Background information

Thank you for agreeing to take part in this 20-minute survey being conducted on behalf of Health Canada.

The purpose of the survey is to understand opinions about cigarette packaging in Canada. This feedback will be used by Health Canada to develop strategies related to tobacco packaging.

[RECALL FOR 16/17-YEAR-OLD RESPONDENTS ONLY]: Your parent or legal guardian has given permission for you to participate in this very important study. Your participation is voluntary, so it is up to you to decide whether you are willing to answer, but we hope you do! You can do the survey on your computer, laptop, tablet or phone. You can stop at any time if you feel uncomfortable or choose not to answer certain questions. Your answers will not be shown to your parent(s), legal guardian(s), teachers or anyone else, so please be as honest as you can.

How does the online survey work?

What about your personal information?

What happens after the survey?

If you have any questions about the survey, please contact Environics at sarah.roberton@environics.ca.

Please try to answer each question. However, if there is a question you feel unable to answer or prefer not to answer, you can simply continue to the next question. To begin, please click the > button below.

Screening

All screening questions are mandatory

1. Do you or any member of your household work in or have retired from:

  Yes No
A marketing research firm 1 2
A magazine or newspaper 1 2
A radio or television station 1 2
A public relations company 1 2
The government, whether federal or provincial 1 2
An advertising agency or graphic design firm 1 2
Tobacco or e-cigarette company 1 2
Company that produces smoking cessation aids 1 2
Legal or law firm 1 2

IF YES TO ANY AT Q1, TERMINATE – Text: "Unfortunately, you do not fit the profile to complete the survey. Thank you for your time and interest in this study."

2. At the present time, do you smoke cigarettes every day, occasionally or not at all?

Terminate with standard message – Text: "Unfortunately, you do not fit the profile to complete the survey. Thank you for your time and interest in this study."

3. In what year were you born?

Year ___

IF YOUNGER THAN 16, TERMINATE – Text: "Unfortunately, you do not fit the profile to complete the survey. Thank you for your time and interest in this study."

4. IF PREFER NOT TO SAY AT Q3: Would you be willing to indicate in which of the following age categories you belong?

IF YOUNGER THAN 16 OR REFUSE TO ANSWER, TERMINATE – Text: "Unfortunately, you do not fit the profile to complete the survey. Thank you for your time and interest in this study."

5. In which province or territory do you live? DROP DOWN LIST

6. Are you...?

7. [IF Q2=EVERY DAY] Approximately how many cigarettes do you smoke in a day on average?

8. What type of cigarette package do you use most often, a flip top or slide and shell package? Be sure to scroll down so that you can see both types of packages. SHOW ONE VISUAL FOR EACH PACKAGE TYPE FLIPTOP: Q8 FT.jpg S/S: Q8_SS.jpg

Health Information Messages (HIM)

The next few questions are about the Health Messages included [IF Q8=flip top:] as an insert in a flip top cigarette package [IF Q8=slide and shell:] on the slide of a slide and shell cigarette package. SHOW VISUAL – FLIPTOP: Q11 FT.jpg S/S: Q9_SS.jpg AND Q10_SS.jpg

Noticeability

9. (If Q8=Slide and shell) In the past month, how often have you noticed the message on the top flap of the slide of cigarette packages? SHOW VISUAL – Q9_SS.jpg

10. (If Q8=Slide and shell and Q9=01-04) In the past month, how often have you read the message on the top flap of the slide of cigarette packages? SHOW VISUAL – Q9_SS.jpg

11. (If Q8=S/S) In the past month, how often, have you noticed messages on the back of the slide of cigarette packages? SHOW VISUAL – Q12_SS.jpg

(If Q8=Flip top) In the past month, how often, have you noticed inserts in cigarette packages? SHOW VISUAL – Q11_FT.jpg

12. (If Q8=S/S and Q11=01-04) In the past month, how often, have you read the messages on the back of the slides of cigarette packages? SHOW VISUAL – Q12_SS.jpg.

(If Q8=F/T and Q11=01-04) In the past month, how often, have you read the messages on the inserts in cigarette packages? SHOW VISUAL – Q11_FT.jpg.

13. (IF Q12=04-05) Why don't you read the messages on (Q8=S/S: the slides of cigarette packages) (IF Q8=F/T: inserts in cigarette packages) (IF Q12=Rarely: more often)?

Select all that apply

RANDOMIZE LIST

14. (IF Q12=01-03) Why do you read the messages on (Q8=S/S: the slides of cigarette packages) (IF Q8=F/T: inserts in cigarette packages)? Select all that apply

RANDOMIZE LIST

15. (IF Q12=01-04) Compared to a year ago, do you read the health messages on cigarette package (Q8=S/S: slides) (IF Q8=F/T: inserts)...?

16. (if Q8=S/S and Q12=01-04) Thinking about the last time you read a message on the slide of a cigarette package, how much of the message did you read?

(If Q8=F/T and Q12=01-04) Thinking about the last time you read an insert in a cigarette package, how much of the message did you read?

17. (If Q8=S/S and Q12=01-04) Without looking at a cigarette package, please select up to THREE health topics you remember seeing on cigarette packages.

(If Q8=F/T and Q12=01-04) Without looking at a cigarette package, please select up to THREE health topics you remember seeing on inserts in cigarette packages.

SHOW LIST – RANDOMIZE (DO NOT INCLUDE HEADINGS) – ALLOW UP TO THREE TO BE SELECTED

Prompted recall of HIMs

IN THIS SECTION, SHOW VISUALS REFLECTING TYPE OF PACKAGE PURCHASED AT Q8

18. Which of these four Health Messages have you ever seen in a cigarette package?

Please scroll to the bottom of the page to view all four images before making your selections.

SHOW 4 TOTAL HIMS – 3 CURRENT AND 1 NEW MESSAGE (RANDOM SELECTION) – IMAGE TYPE (F/T or S/S) BASED ON RESPONSE TO Q8 FOR ALL IMAGES IN Q18 – Q22.

Reasons for recall (for two HIMs)

PROGRAMMING NOTE: Q19-22 to be asked twice, for two different HIMs (=4 questions *2=8 total questions). Fill in with current messages recalled at Q18 (randomly select 2 if all 3 recalled). If none or only one of current messages recalled, randomly insert current message(s) from remaining list (not shown at Q18). IMAGE TYPE (F/T or S/S) BASED ON RESPONSE TO Q8

SHOW IMAGE ON SAME PAGE AS QUESTIONS FOR ALL Q19-22

19. What about this message first catches your eye?

Select one only

20. How interesting is the topic of this message?

21. Do you feel the message is:

22. How credible or believable is this message?

Future HIM placement

23. Please select all the places you think would be good to put a Health Message on a slide and shell package so that people would notice it each time they opened a pack.

Select all that apply

VISUAL – Q23 SS_FINAL.JPG

Health Warnings (HW)

Note to reader: The objective of the following section is a) to measure the effectiveness (noticeability) of each HW and b) provide feedback on why they are more effective. Rather than rank order, we will group together the effective HW and try to identify the common characteristics among them.

The analysis for this section will compare the responses to Q26 – Q37 for the HW chosen as most effective to the randomly selected less effective HW and the areas of largest difference will demonstrate which elements are most important.

We are now going to show you five draft health warnings for the front of cigarette packages.

RANDOMLY SELECT 5 HWMs

Noticeability

24. Please rank these five health warnings based on how noticeable they are. [IF LAPTOP/DESKTOP] Click and drag to order them from most noticeable at the top, to least noticeable at the bottom or simply click the images in the order you would rank them. [IF MOBILE] Click the images in the order you would rank them with (1) being most noticeable and (5) being least noticeable.

Please scroll to the bottom of the page to view all five images before making your selections.

Reasons for recall (for two HWMs)

PROGRAMMING NOTE: ASK Q25-37 FOR THE HW SELECTED AS MOST NOTICEABLE AND FOR A SECOND RANDOMLY SELECTED HEALTH WARNING.

SHOW IMAGE ON SAME PAGE AS QUESTIONS FOR ALL Q25-37

25. Please select which part of this health warning first (WHEN ASKING ABOUT FIRST HW CHOSEN: "caught" WHEN ASKING ABOUT THE SECOND HW WHICH WAS NOT CHOSEN: "catches") your eye.

Select one only.

Do you agree or disagree with each of the following statements about this Health Warning?

CAROUSEL – RANDOMIZE – MAKE EACH QUESTION MANDATORY

Statements

26. NON-TESTIMONIALS ONLY The colour of the WARNING banner catches my attention

27. NON-TESTIMONIALS ONLY The picture alone tells me about the health condition

28. The picture and the text work together to relay the message

29. The quitline phone number and web address is easy to read

30. [Ask only for the following HWs: HW11, HW19, HW20, HW40, NHW-7] The bolding and/or framing of the text draws my attention to the text

31. The colour contrast between the text and background makes the text easy to read

32. I would not want to see this picture again

33. Please select the statement(s) that best fits your impression of this health warning. Note that you can choose as many statements as apply.

34. For testimonial Health Warnings only (there are five - Dony, Archie Stewart, Pat Tarbox, MacKenzie Tarbox and Barb Tarbox): Do you believe this is a real person's story about the health effects of smoking?

35. For all non-testimonial Health Warnings: Do you believe what this warning says about the health effects of smoking is true?

36. Would you remember this health warning one month from now?

37. Do you have any other comments about this health warning? Please be as specific as possible.

OPEN-ENDED TEXT BOX

Information preferences

Note to reader: In order to avoid introducing bias, Q38 and Q39 should be asked after the HW/HIM questions. We feel that the order of Q40-Q44 works well because it asks first about information/tools used, then the content of the information/tools.

38. Which of the following best describes you? Select one only.

39. Since you started smoking cigarettes, have you ever made a serious attempt to quit smoking which lasted more than 24 hours?

40. (IF Q39=YES) Thinking back to the times you attempted to quit smoking for more than 24 hours, where did you get advice or information, if any, on ways to quit?

(IF Q39=NO) If you decided to quit smoking in the future, where do you think you would you go to for advice or information about quitting? Select all that apply

RANDOMIZE LIST

41. (IF Q39=YES) Thinking back to the most recent time you attempted to quit smoking for more than 24 hours, what strategies or tools did you use?

(IF Q39=NO) If you decided to quit smoking, which strategies or tools do you think you would try?

Select all that apply

RANDOMIZE LIST

42. Which of the following types of health information related to smoking interests you?

Select all that apply

RANDOMIZE LIST

43. What type of information about how to quit smoking would you be interested in reading about?

Select all that apply

RANDOMIZE LIST

44. The quitline currently provides a phone number and a web address. If you were seeking information on how to quit, what other contact information would be useful to you? Select all that apply

Respondent profile questions

The survey is almost done. Just a few more questions that will help us in our statistical calculations. Your answers will be kept anonymous and confidential.

D1. What is the highest level of formal education that you have completed?

D2. How many people, including yourself, live in your household?

__ - Number of people

D3. (IF D2=2 OR MORE) How many children under 18 are currently living in your household?

__ - Number of people

D4. (IF Aged 18 or older) Which of the following categories best describes your total household income? That is, the total income of all persons in your household combined, before taxes?

Pre-test questions

This survey is one of the very first completed for this project. We have a few last questions, to get your feedback on ways we can improve the survey.

P1. What was your overall impression of the survey?

P2. What made you give that rating?

P3. To what extent do you agree or disagree that…

RANDOMIZE – ASK A + B BEFORE THE REST OF THE QUESTION

  1. Overall, this survey was easy to complete
  2. The survey was an acceptable length
  3. I liked evaluating the different health messages
  4. There were too many different images to look at
  5. It was hard for me to see the pictures and read the text on the health messages
  6. Answering the same questions about different health messages was too repetitive

P5. How easy or difficult was it to answer the questions that distinguished between "noticing" and "reading" health messages?

P6. How easy or difficult was it to answer the question "would you remember this health warning a month from now?"

P7. Based on the images provided, how easy or difficult was it to identify the slide and shell and flip top packages?

P8. Were there any questions or terms used in this survey that you felt were not explained properly? If yes, please specify NO CODING - VERBATIMS ONLY

P9. Did you encounter any technical difficulties when completing the survey? If yes, please specify NO CODING - VERBATIMS ONLY

P10. Finally, do you have any other comments or suggestions to offer for ways to improve this survey? If yes, please specify NO CODING - VERBATIMS ONLY

This completes the survey. On behalf of the Government of Canada, thank you for your participation.

(SURVEY END LINK DIRECTS TO ENVIRONICS OR RESEARCH NOW WEB SITE)