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,1150,0],[1151,0,1153,0],[1160,0,1160,15],[1161,2,1161,15],[1162,2,1162,5],[1162,6,1162,8],[1162,9,1162,11],[1162,12,1162,15],[1133,0,1135,0],[1136,0,1138,0],[1139,0,1140,0],[1141,0,1142,0],[1143,0,1144,0],[1145,0,1147,0],[1117,0,1119,0],[1120,0,1122,0],[1123,0,1125,0],[1126,0,1128,0],[1129,0,1130,0],[1131,0,1132,0],[1199,0,1201,0],[1202,0,1204,0],[1205,0,1207,0],[1208,0,1209,0],[1216,0,1216,22],[1217,2,1217,3],[1217,4,1217,16],[1217,17,1217,22],[1181,0,1183,0],[1184,0,1186,0],[1187,0,1189,0],[1190,0,1192,0],[1193,0,1195,0],[1196,0,1198,0],[1164,0,1164,1],[1166,0,1168,0],[1169,0,1171,0],[1172,0,1174,0],[1175,0,1177,0],[1178,0,1180,0],[1240,0,1242,0],[1243,0,1244,0],[1245,0,1247,0],[1248,0,1250,0],[1251,0,1253,0],[1254,0,1255,0],[1225,0,1226,0],[1227,0,1229,0],[1230,0,1232,0],[1233,0,1235,0],[1236,0,1237,0],[1238,0,1239,0],[1218,15,1218,16],[1218,17,1218,18],[1218,19,1218,20],[1218,21,1218,22],[1220,0,1220,1],[1222,0,1224,0],[1218,2,1218,3],[1218,4,1218,5],[1218,6,1218,7],[1218,8,1218,9],[1218,10,1218,11],[1218,12,1218,14],[1288,0,1290,0],[1291,0,1293,0],[1294,0,1296,0],[1297,0,1299,0],[1300,0,1302,0],[1303,0,1305,0],[1271,0,1271,1],[1273,0,1275,0],[1276,0,1278,0],[1279,0,1281,0],[1282,0,1284,0],[1285,0,1287,0],[1256,0,1258,0],[1259,0,1260,0],[1267,0,1267,15],[1268,2,1268,15],[1269,2,1269,5],[1269,6,1269,8],[1269,9,1269,11],[1269,12,1269,15],[1325,15,1325,16],[1325,17,1325,18],[1325,19,1325,20],[1325,21,1325,22],[1327,0,1327,1],[1329,0,1331,0],[1325,2,1325,3],[1325,4,1325,5],[1325,6,1325,7],[1325,8,1325,9],[1325,10,1325,11],[1325,12,1325,14],[1306,0,1308,0],[1309,0,1311,0],[1312,0,1314,0],[1315,0,1316,0],[1323,0,1323,22],[1324,2,1324,3],[1324,4,1324,16],[1324,17,1324,22],[1364,0,1366,0],[1367,0,1369,0],[1376,0,1376,15],[1377,2,1377,15],[1378,2,1378,5],[1378,6,1378,8],[1378,9,1378,11],[1378,12,1378,15],[1349,0,1351,0],[1352,0,1354,0],[1355,0,1356,0],[1357,0,1358,0],[1359,0,1361,0],[1362,0,1363,0],[1332,0,1334,0],[1335,0,1337,0],[1338,0,1340,0],[1341,0,1342,0],[1343,0,1345,0],[1346,0,1348,0],[1415,0,1417,0],[1418,0,1420,0],[1421,0,1423,0],[1424,0,1425,0],[1432,0,1432,22],[1433,2,1433,3],[1433,4,1433,16],[1433,17,1433,22],[1397,0,1399,0],[1400,0,1402,0],[1403,0,1405,0],[1406,0,1408,0],[1409,0,1411,0],[1412,0,1414,0],[1380,0,1380,1],[1382,0,1384,0],[1385,0,1387,0],[1388,0,1390,0],[1391,0,1393,0],[1394,0,1396,0],[1457,0,1458,0],[1459,0,1460,0],[1461,0,1463,0],[1464,0,1466,0],[1467,0,1469,0],[1470,0,1472,0],[1441,0,1442,0],[1443,0,1445,0],[1446,0,1448,0],[1449,0,1450,0],[1451,0,1453,0],[1454,0,1456,0],[1434,15,1434,16],[1434,17,1434,18],[1434,19,1434,20],[1434,21,1434,22],[1436,0,1436,1],[1438,0,1440,0],[1434,2,1434,3],[1434,4,1434,5],[1434,6,1434,7],[1434,8,1434,9],[1434,10,1434,11],[1434,12,1434,14],[1505,0,1507,0],[1508,0,1510,0],[1511,0,1513,0],[1514,0,1516,0],[1517,0,1519,0],[1520,0,1522,0],[1488,0,1488,1],[1490,0,1492,0],[1493,0,1495,0],[1496,0,1498,0],[1499,0,1501,0],[1502,0,1504,0],[1473,0,1474,0],[1475,0,1477,0],[1484,0,1484,15],[1485,2,1485,15],[1486,2,1486,5],[1486,6,1486,8],[1486,9,1486,11],[1486,12,1486,15],[1543,15,1543,16],[1543,17,1543,18],[1543,19,1543,20],[1543,21,1543,22],[1545,0,1545,1],[1547,0,1548,0],[1543,2,1543,3],[1543,4,1543,5],[1543,6,1543,7],[1543,8,1543,9],[1543,10,1543,11],[1543,12,1543,14],[1523,0,1525,0],[1526,0,1528,0],[1529,0,1531,0],[1532,0,1534,0],[1541,0,1541,22],[1542,2,1542,3],[1542,4,1542,16],[1542,17,1542,22],[1581,0,1583,0],[1584,0,1586,0],[1593,0,1593,15],[1594,2,1594,15],[1595,2,1595,5],[1595,6,1595,8],[1595,9,1595,11],[1595,12,1595,15],[1567,0,1568,0],[1569,0,1570,0],[1571,0,1573,0],[1574,0,1575,0],[1576,0,1577,0],[1578,0,1580,0],[1549,0,1551,0],[1552,0,1554,0],[1555,0,1557,0],[1558,0,1560,0],[1561,0,1563,0],[1564,0,1566,0],[1632,0,1634,0],[1635,0,1637,0],[1638,0,1640,0],[1641,0,1643,0],[1650,0,1650,22],[1651,2,1651,3],[1651,4,1651,16],[1651,17,1651,22],[1614,0,1616,0],[1617,0,1619,0],[1620,0,1622,0],[1623,0,1625,0],[1626,0,1628,0],[1629,0,1631,0],[1597,0,1597,1],[1599,0,1601,0],[1602,0,1604,0],[1605,0,1607,0],[1608,0,1610,0],[1611,0,1613,0],[1675,0,1677,0],[1678,0,1679,0],[1680,0,1681,0],[1682,0,1683,0],[1684,0,1685,0],[1686,0,1687,0],[1659,0,1661,0],[1662,0,1664,0],[1665,0,1667,0],[1668,0,1670,0],[1671,0,1672,0],[1673,0,1674,0],[1652,15,1652,16],[1652,17,1652,18],[1652,19,1652,20],[1652,21,1652,22],[1654,0,1654,1],[1656,0,1658,0],[1652,2,1652,3],[1652,4,1652,5],[1652,6,1652,7],[1652,8,1652,9],[1652,10,1652,11],[1652,12,1652,14],[1721,0,1723,0],[1724,0,1726,0],[1727,0,1729,0],[1730,0,1732,0],[1733,0,1735,0],[1736,0,1738,0],[1704,0,1704,1],[1706,0,1708,0],[1709,0,1711,0],[1712,0,1714,0],[1715,0,1717,0],[1718,0,1720,0],[1688,0,1690,0],[1691,0,1693,0],[1700,0,1700,15],[1701,2,1701,15],[1702,2,1702,5],[1702,6,1702,8],[1702,9,1702,11],[1702,12,1702,15],[1759,15,1759,16],[1759,17,1759,18],[1759,19,1759,20],[1759,21,1759,22],[1761,0,1761,1],[1763,0,1765,0],[1759,2,1759,3],[1759,4,1759,5],[1759,6,1759,7],[1759,8,1759,9],[1759,10,1759,11],[1759,12,1759,14],[1739,0,1741,0],[1742,0,1744,0],[1745,0,1747,0],[1748,0,1750,0],[1757,0,1757,22],[1758,2,1758,3],[1758,4,1758,16],[1758,17,1758,22],[1795,0,1797,0],[1798,0,1800,0],[1807,0,1807,15],[1808,2,1808,15],[1809,2,1809,5],[1809,6,1809,8]],"bounds":{"rows_first":2000,"rows_last":500,"rows_between":2000,"halvings":0},"merged_total":6565,"flags":["merged_cut"]}
["2018-02-26"]
[]
[]
["Do you work with small and medium business clients on tax-related matters? For this study, small and medium businesses are defined as firms with annual gross revenue of $50 million or less. "]
["No:1",null,null,null,"SME RESPONDENTS ONLY",null,null,null,null,null,null,null,null,null,null,null,null,"TAX INTERMEDIARIES ONLY"]
[null,null,"Type",null,"Visited the CRA Website (E1)",null,"Lenght of Time in Business (H3)",null,"Contacted CRA in Past 12 Months (D1)",null,"Annual Revenue (A3)",null,"Company Type (A4)",null,null,"Position (A6)",null,"Visited the CRA Website (E1)",null,"Lenght of Time in Business (H3)",null,"Contacted CRA in Past 12 Months (D1)"]
[null,"Total","Tax Intermediaries","SME","Yes","No","10 years or less","More than 10 years","Yes","No","Under $5 million","$5 million or more","Sole proprietorship","Incorporated business","Other","President/Owner","Other","Yes","No","10 years or less","More than 10 years","Yes","No"]
["A1"]
["Unweighted Totals :",605,303,302,255,42,119,181,91,194,285,17,163,96,43,262,40,246,53,112,173,145,149]
["Yes",303,303,0,0,0,0,0,0,0,0,0,0,0,0,0,0,246,53,112,173,145,149]
[null,0.5,1,0,0,0,0,0,0,0,0,0,0,0,0,0,0,1,1,1,1,1,1]
[null,null,"++++","----"]
["No",302,0,302,255,42,119,181,91,194,285,17,163,96,43,262,40,0,0,0,0,0,0]
[null,0.5,0,1,1,1,1,1,1,1,1,1,1,1,1,1,1,0,0,0,0,0,0]
[null,null,"----","++++"]
["Erreur type a 50%:",3.98,5.63,5.64,6.14,15.12,8.98,7.28,10.27,7.04,5.8,23.77,7.68,10,14.94,6.05,15.49,6.25,13.46,9.26,7.45,8.14,8.0299999999999994]
["Des prop. (0.95) a 5%:",1.74,2.4500000000000002,2.46,2.68,6.59,3.92,3.18,4.4800000000000004,3.07,2.5299999999999998,10.36,3.35,4.3600000000000003,6.51,2.64,6.75,2.72,5.87,4.04,3.25,3.55,3.5]
[]
["Do you work with small and medium business clients on tax-related matters? For this study, small and medium businesses are defined as firms with annual gross revenue of $50 million or less. "]
["No:2",null,"ALL RESPONDENTS"]
[null,null,"Region of Business (H4)",null,null,null,"Overall CRA performance (B1)",null,null,"Overall Satisfaction with Quality of Service (D5)",null,null,"Attitudes Toward Taxation (CM6)"]
["BAN2","Total","Atlantic","Quebec","Ontario","Western Canada","Good (8-10)","Neutral (4-7)","Poor (0-3)","Satisfied (8-10)","Neutral (4-7)","Dissatisfied (0-3)","Significantly too much","Somewhat too much","About the right amount","Too little"]
["A1"]
["Unweighted Totals :",605,40,130,234,184,190,304,90,90,90,54,137,182,191,55]
["Yes",303,16,82,110,86,102,144,47,62,50,32,66,91,104,26]
[null,0.5,0.4,0.63,0.47,0.47,0.54,0.47,0.52,0.69,0.56000000000000005,0.59,0.48,0.5,0.54,0.47]
[null,null,null,"++++"]
["No",302,24,48,124,98,88,160,43,28,40,22,71,91,87,29]
[null,0.5,0.6,0.37,0.53,0.53,0.46,0.53,0.48,0.31,0.44,0.41,0.52,0.5,0.46,0.53]
[null,null,null,"----"]
["Erreur type a 50%:",3.98,15.49,8.6,6.41,7.22,7.11,5.62,10.33,10.33,10.33,13.34,8.3699999999999992,7.26,7.09,13.21]
["Des prop. (0.95) a 5%:",1.74,6.75,3.75,2.79,3.15,3.1,2.4500000000000002,4.5,4.5,4.5,5.81,3.65,3.17,3.09,5.76]
[]
["How many employees work for your company in Canada, including yourself? This includes full-time, part-time and seasonal staff, but does not include contract staff or outsourced work. "]
["No:3",null,null,null,"SME RESPONDENTS ONLY",null,null,null,null,null,null,null,null,null,null,null,null,"TAX INTERMEDIARIES ONLY"]
[null,null,"Type",null,"Visited the CRA Website (E1)",null,"Lenght of Time in Business (H3)",null,"Contacted CRA in Past 12 Months (D1)",null,"Annual Revenue (A3)",null,"Company Type (A4)",null,null,"Position (A6)",null,"Visited the CRA Website (E1)",null,"Lenght of Time in Business (H3)",null,"Contacted CRA in Past 12 Months (D1)"]
[null,"Total","Tax Intermediaries","SME","Yes","No","10 years or less","More than 10 years","Yes","No","Under $5 million","$5 million or more","Sole proprietorship","Incorporated business","Other","President/Owner","Other","Yes","No","10 years or less","More than 10 years","Yes","No"]
["A2"]
["Unweighted Totals :",302,0,302,255,42,119,181,91,194,285,17,163,96,43,262,40,0,0,0,0,0,0]
[1,140,0,140,118,20,75,63,30,104,140,0,107,29,4,139,1,0,0,0,0,0,0]
[null,0.46,0,0.46,0.46,0.48,0.63,0.35,0.33,0.54,0.49,0,0.66,0.3,0.09,0.53,0.03,0,0,0,0,0,0]
[null,null,null,null,null,null,"++++","----","---","+++",null,null,"++++","----","----","++++","----"]
["2 to 4",95,0,95,85,9,29,66,37,57,95,0,41,41,13,81,14,0,0,0,0,0,0]
[null,0.31,0,0.31,0.33,0.21,0.24,0.36,0.41,0.28999999999999998,0.33,0,0.25,0.43,0.3,0.31,0.35,0,0,0,0,0,0]
[null,null,null,null,null,null,"--","++",null,null,null,null,"--","+++"]
["5 to 19",42,0,42,35,7,11,31,14,23,39,3,10,18,14,32,10,0,0,0,0,0,0]
[null,0.14000000000000001,0,0.14000000000000001,0.14000000000000001,0.17,0.09,0.17,0.15,0.12,0.14000000000000001,0.18,0.06,0.19,0.33,0.12,0.25,0,0,0,0,0,0]
[null,null,null,null,null,null,null,null,null,null,null,null,"----",null,"++++","--","++"]
["NET 20 OR MORE",25,0,25,17,6,4,21,10,10,11,14,5,8,12,10,15,0,0,0,0,0,0]
[null,0.08,0,0.08,7.0000000000000007E-2,0.14000000000000001,0.03,0.12,0.11,0.05,0.04,0.82,0.03,0.08,0.28000000000000003,0.04,0.38,0,0,0,0,0,0]
[null,null,null,null,null,null,"--","++",null,null,null,null,"----",null,"++++","----","++++"]
["20 to 49",13,0,13,8,4,2,11,3,7,9,4,3,5,5,7,6,0,0,0,0,0,0]
[null,0.04,0,0.04,0.03,0.1,0.02,0.06,0.03,0.04,0.03,0.24,0.02,0.05,0.12,0.03,0.15,0,0,0,0,0,0]
[null,null,null,null,null,null,null,null,null,null,null,null,"--",null,"++","----","++++"]
["50 to 99",10,0,10,8,1,1,9,5,3,2,8,2,2,6,3,7,0,0,0,0,0,0]
[null,0.03,0,0.03,0.03,0.02,0.01,0.05,0.05,0.02,0.01,0.47,0.01,0.02,0.14000000000000001,0.01,0.18,0,0,0,0,0,0]
[null,null,null,null,null,null,null,null,null,null,null,null,"--",null,"++++","----","++++"]
["100 or more",2,0,2,1,1,1,1,2,0,0,2,0,1,1,0,2,0,0,0,0,0,0]
[null,0.01,0,0.01,0,0.02,0.01,0.01,0.02,0,0,0.12,0,0.01,0.02,0,0.05,0,0,0,0,0,0]
[null,null,null,null,null,null,null,null,"++","--",null,null,null,null,null,"----","++++"]
["Erreur type a 50%:",5.64,"*",5.64,6.14,15.12,8.98,7.28,10.27,7.04,5.8,23.77,7.68,10,14.94,6.05,15.49,"*","*","*","*","*","*"]
["Des prop. (0.95) a 5%:",2.46,"*",2.46,2.68,6.59,3.92,3.18,4.4800000000000004,3.07,2.5299999999999998,10.36,3.35,4.3600000000000003,6.51,2.64,6.75,"*","*","*","*","*","*"]
[]
["How many employees work for your company in Canada, including yourself? This includes full-time, part-time and seasonal staff, but does not include contract staff or outsourced work. "]
["No:4",null,"ALL RESPONDENTS"]
[null,null,"Region of Business (H4)",null,null,null,"Overall CRA performance (B1)",null,null,"Overall Satisfaction with Quality of Service (D5)",null,null,"Attitudes Toward Taxation (CM6)"]
["BAN2","Total","Atlantic","Quebec","Ontario","Western Canada","Good (8-10)","Neutral (4-7)","Poor (0-3)","Satisfied (8-10)","Neutral (4-7)","Dissatisfied (0-3)","Significantly too much","Somewhat too much","About the right amount","Too little"]
["A2"]
["Unweighted Totals :",302,24,48,124,98,88,160,43,28,40,22,71,91,87,29]
[1,140,8,26,62,39,39,72,21,10,12,8,29,40,36,17]
[null,0.46,0.33,0.54,0.5,0.4,0.44,0.45,0.49,0.36,0.3,0.36,0.41,0.44,0.41,0.59]
["2 to 4",95,12,13,29,39,30,49,13,10,18,8,24,29,32,7]
[null,0.31,0.5,0.27,0.23,0.4,0.34,0.31,0.3,0.36,0.45,0.36,0.34,0.32,0.37,0.24]
[null,null,null,null,"---","++"]
["5 to 19",42,3,8,19,12,12,25,5,5,5,4,11,17,10,2]
[null,0.14000000000000001,0.13,0.17,0.15,0.12,0.14000000000000001,0.16,0.12,0.18,0.13,0.18,0.15,0.19,0.11,7.0000000000000007E-2]
["NET 20 OR MORE",25,1,1,14,8,7,14,4,3,5,2,7,5,9,3]
[null,0.08,0.04,0.02,0.11,0.08,0.08,0.09,0.09,0.11,0.13,0.09,0.1,0.05,0.1,0.1]
["20 to 49",13,0,0,7,5,5,6,2,1,1,1,2,3,6,1]
[null,0.04,0,0,0.06,0.05,0.06,0.04,0.05,0.04,0.03,0.05,0.03,0.03,7.0000000000000007E-2,0.03]
["50 to 99",10,1,0,6,3,2,7,1,2,3,0,4,2,2,2]
[null,0.03,0.04,0,0.05,0.03,0.02,0.04,0.02,7.0000000000000007E-2,0.08,0,0.06,0.02,0.02,7.0000000000000007E-2]
["100 or more",2,0,1,1,0,0,1,1,0,1,1,1,0,1,0]
[null,0.01,0,0.02,0.01,0,0,0.01,0.02,0,0.03,0.05,0.01,0,0.01,0]
["Erreur type a 50%:",5.64,20,14.14,8.8000000000000007,9.9,10.45,7.75,14.94,18.52,15.49,20.89,11.63,10.27,10.51,18.2]
["Des prop. (0.95) a 5%:",2.46,8.7200000000000006,6.17,3.84,4.32,4.55,3.38,6.51,8.07,6.75,9.11,5.07,4.4800000000000004,4.58,7.93]
[]
["Would you say that your company’s annual revenue is approximately? "]
["No:5",null,null,null,"SME RESPONDENTS ONLY",null,null,null,null,null,null,null,null,null,null,null,null,"TAX INTERMEDIARIES ONLY"]
[null,null,"Type",null,"Visited the CRA Website (E1)",null,"Lenght of Time in Business (H3)",null,"Contacted CRA in Past 12 Months (D1)",null,"Annual Revenue (A3)",null,"Company Type (A4)",null,null,"Position (A6)",null,"Visited the CRA Website (E1)",null,"Lenght of Time in Business (H3)",null,"Contacted CRA in Past 12 Months (D1)"]
[null,"Total","Tax Intermediaries","SME","Yes","No","10 years or less","More than 10 years","Yes","No","Under $5 million","$5 million or more","Sole proprietorship","Incorporated business","Other","President/Owner","Other","Yes","No","10 years or less","More than 10 years","Yes","No"]
["A3"]
["Unweighted Totals :",302,0,302,255,42,119,181,91,194,285,17,163,96,43,262,40,0,0,0,0,0,0]
["NET UNDER $5 MILLION",285,0,285,243,38,116,167,84,186,285,0,158,91,36,254,31,0,0,0,0,0,0]
[null,0.94,0,0.94,0.95,0.9,0.97,0.92,0.92,0.96,1,0,0.97,0.95,0.84,0.97,0.78,0,0,0,0,0,0]
[null,null,null,null,null,null,null,null,null,null,null,null,"++",null,"---","++++","----"]
["NET $5 MILLION OR MORE",17,0,17,12,4,3,14,7,8,0,17,5,5,7,8,9,0,0,0,0,0,0]
[null,0.06,0,0.06,0.05,0.1,0.03,0.08,0.08,0.04,0,1,0.03,0.05,0.16,0.03,0.23,0,0,0,0,0,0]
[null,null,null,null,null,null,null,null,null,null,null,null,"--",null,"+++","----","++++"]
["Under $1 million",254,0,254,219,32,110,142,71,172,254,0,155,74,25,238,16,0,0,0,0,0,0]
[null,0.84,0,0.84,0.86,0.76,0.92,0.78,0.78,0.89,0.89,0,0.95,0.77,0.57999999999999996,0.91,0.4,0,0,0,0,0,0]
[null,null,null,null,null,null,"+++","---","--","++",null,null,"++++","--","----","++++","----"]
["$1 to under $5 million",31,0,31,24,6,6,25,13,14,31,0,3,17,11,16,15,0,0,0,0,0,0]
[null,0.1,0,0.1,0.09,0.14000000000000001,0.05,0.14000000000000001,0.14000000000000001,7.0000000000000007E-2,0.11,0,0.02,0.18,0.26,0.06,0.38,0,0,0,0,0,0]
[null,null,null,null,null,null,"--","++",null,null,null,null,"----","+++","++++","----","++++"]
["$5 to under $10 million",9,0,9,6,2,2,7,3,6,0,9,3,2,4,6,3,0,0,0,0,0,0]
[null,0.03,0,0.03,0.02,0.05,0.02,0.04,0.03,0.03,0,0.53,0.02,0.02,0.09,0.02,0.08,0,0,0,0,0,0]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,"+++"]
["$10 to under $25 million",4,0,4,3,1,0,4,1,2,0,4,1,2,1,2,2,0,0,0,0,0,0]
[null,0.01,0,0.01,0.01,0.02,0,0.02,0.01,0.01,0,0.24,0.01,0.02,0.02,0.01,0.05,0,0,0,0,0,0]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,"--","++"]
["$25 to under $50 million",4,0,4,3,1,1,3,3,0,0,4,1,1,2,0,4,0,0,0,0,0,0]
[null,0.01,0,0.01,0.01,0.02,0.01,0.02,0.03,0,0,0.24,0.01,0.01,0.05,0,0.1,0,0,0,0,0,0]
[null,null,null,null,null,null,null,null,"++","--",null,null,null,null,"++","----","++++"]
["$50 million or more",0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0]
[null,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0]
["Erreur type a 50%:",5.64,"*",5.64,6.14,15.12,8.98,7.28,10.27,7.04,5.8,23.77,7.68,10,14.94,6.05,15.49,"*","*","*","*","*","*"]
["Des prop. (0.95) a 5%:",2.46,"*",2.46,2.68,6.59,3.92,3.18,4.4800000000000004,3.07,2.5299999999999998,10.36,3.35,4.3600000000000003,6.51,2.64,6.75,"*","*","*","*","*","*"]
[]
["Would you say that your company’s annual revenue is approximately? "]
["No:6",null,"ALL RESPONDENTS"]
[null,null,"Region of Business (H4)",null,null,null,"Overall CRA performance (B1)",null,null,"Overall Satisfaction with Quality of Service (D5)",null,null,"Attitudes Toward Taxation (CM6)"]
["BAN2","Total","Atlantic","Quebec","Ontario","Western Canada","Good (8-10)","Neutral (4-7)","Poor (0-3)","Satisfied (8-10)","Neutral (4-7)","Dissatisfied (0-3)","Significantly too much","Somewhat too much","About the right amount","Too little"]
["A3"]
["Unweighted Totals :",302,24,48,124,98,88,160,43,28,40,22,71,91,87,29]
["NET UNDER $5 MILLION",285,23,47,113,94,86,150,38,27,36,20,64,87,82,28]
[null,0.94,0.96,0.98,0.91,0.96,0.98,0.94,0.88,0.96,0.9,0.91,0.9,0.96,0.94,0.97]
["NET $5 MILLION OR MORE",17,1,1,11,4,2,10,5,1,4,2,7,4,5,1]
[null,0.06,0.04,0.02,0.09,0.04,0.02,0.06,0.12,0.04,0.1,0.09,0.1,0.04,0.06,0.03]
["Under $1 million",254,22,45,96,83,78,131,35,22,30,18,60,76,72,24]
[null,0.84,0.92,0.94,0.77,0.85,0.89,0.82,0.81,0.79,0.75,0.82,0.85,0.84,0.83,0.83]
[null,null,null,"++","--"]
["$1 to under $5 million",31,1,2,17,11,8,19,3,5,6,2,4,11,10,4]
[null,0.1,0.04,0.04,0.14000000000000001,0.11,0.09,0.12,7.0000000000000007E-2,0.18,0.15,0.09,0.06,0.12,0.11,0.14000000000000001]
["$5 to under $10 million",9,0,0,6,3,0,6,3,0,2,1,2,3,3,1]
[null,0.03,0,0,0.05,0.03,0,0.04,7.0000000000000007E-2,0,0.05,0.05,0.03,0.03,0.03,0.03]
[null,null,null,null,null,null,"--"]
["$10 to under $25 million",4,0,0,4,0,1,2,1,0,1,0,3,0,1,0]
[null,0.01,0,0,0.03,0,0.01,0.01,0.02,0,0.03,0,0.04,0,0.01,0]
[null,null,null,null,"++",null,null,null,null,null,null,null,"++"]
["$25 to under $50 million",4,1,1,1,1,1,2,1,1,1,1,2,1,1,0]
[null,0.01,0.04,0.02,0.01,0.01,0.01,0.01,0.02,0.04,0.03,0.05,0.03,0.01,0.01,0]
["$50 million or more",0,0,0,0,0,0,0,0,0,0,0,0,0,0,0]
[null,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0]
["Erreur type a 50%:",5.64,20,14.14,8.8000000000000007,9.9,10.45,7.75,14.94,18.52,15.49,20.89,11.63,10.27,10.51,18.2]
["Des prop. (0.95) a 5%:",2.46,8.7200000000000006,6.17,3.84,4.32,4.55,3.38,6.51,8.07,6.75,9.11,5.07,4.4800000000000004,4.58,7.93]
[]
["Is your company...? "]
["No:7",null,null,null,"SME RESPONDENTS ONLY",null,null,null,null,null,null,null,null,null,null,null,null,"TAX INTERMEDIARIES ONLY"]
[null,null,"Type",null,"Visited the CRA Website (E1)",null,"Lenght of Time in Business (H3)",null,"Contacted CRA in Past 12 Months (D1)",null,"Annual Revenue (A3)",null,"Company Type (A4)",null,null,"Position (A6)",null,"Visited the CRA Website (E1)",null,"Lenght of Time in Business (H3)",null,"Contacted CRA in Past 12 Months (D1)"]
[null,"Total","Tax Intermediaries","SME","Yes","No","10 years or less","More than 10 years","Yes","No","Under $5 million","$5 million or more","Sole proprietorship","Incorporated business","Other","President/Owner","Other","Yes","No","10 years or less","More than 10 years","Yes","No"]
["A4"]
["Unweighted Totals :",302,0,302,255,42,119,181,91,194,285,17,163,96,43,262,40,0,0,0,0,0,0]
["A sole proprietorship",163,0,163,139,22,78,84,43,111,158,5,163,0,0,158,5,0,0,0,0,0,0]
[null,0.54,0,0.54,0.55000000000000004,0.52,0.66,0.46,0.47,0.56999999999999995,0.55000000000000004,0.28999999999999998,1,0,0,0.6,0.13,0,0,0,0,0,0]
[null,null,null,null,null,null,"+++","---",null,null,null,null,"++++","----","----","++++","----"]
["An incorporated business",96,0,96,83,12,33,62,37,55,91,5,0,96,0,78,18,0,0,0,0,0,0]
[null,0.32,0,0.32,0.33,0.28999999999999998,0.28000000000000003,0.34,0.41,0.28000000000000003,0.32,0.28999999999999998,0,1,0,0.3,0.45,0,0,0,0,0,0]
[null,null,null,null,null,null,null,null,"++","--",null,null,"----","++++","----"]
["NET OTHER",43,0,43,33,8,8,35,11,28,36,7,0,0,43,26,17,0,0,0,0,0,0]
[null,0.14000000000000001,0,0.14000000000000001,0.13,0.19,7.0000000000000007E-2,0.19,0.12,0.14000000000000001,0.13,0.41,0,0,1,0.1,0.43,0,0,0,0,0,0]
[null,null,null,null,null,null,"---","+++",null,null,null,null,"----","----","++++","----","++++"]
["A partnership",30,0,30,22,7,6,24,5,22,27,3,0,0,30,18,12,0,0,0,0,0,0]
[null,0.1,0,0.1,0.09,0.17,0.05,0.13,0.05,0.11,0.09,0.18,0,0,0.7,7.0000000000000007E-2,0.3,0,0,0,0,0,0]
[null,null,null,null,null,null,"--","++",null,null,null,null,"----","----","++++","----","++++"]
["A trust",0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0]
[null,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0]
["A registered charity",1,0,1,1,0,0,1,0,1,1,0,0,0,1,0,1,0,0,0,0,0,0]
[null,0,0,0,0,0,0,0.01,0,0.01,0,0,0,0,0.02,0,0.03,0,0,0,0,0,0]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,"++","--","++"]
["A non-profit organization",11,0,11,9,1,2,9,6,4,7,4,0,0,11,7,4,0,0,0,0,0,0]
[null,0.04,0,0.04,0.04,0.02,0.02,0.05,7.0000000000000007E-2,0.02,0.02,0.24,0,0,0.26,0.03,0.1,0,0,0,0,0,0]
[null,null,null,null,null,null,null,null,null,null,null,null,"----","--","++++","--","++"]
["A cooperative",1,0,1,1,0,0,1,0,1,1,0,0,0,1,1,0,0,0,0,0,0,0]
[null,0,0,0,0,0,0,0.01,0,0.01,0,0,0,0,0.02,0,0,0,0,0,0,0,0]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,"++"]
["Erreur type a 50%:",5.64,"*",5.64,6.14,15.12,8.98,7.28,10.27,7.04,5.8,23.77,7.68,10,14.94,6.05,15.49,"*","*","*","*","*","*"]
["Des prop. (0.95) a 5%:",2.46,"*",2.46,2.68,6.59,3.92,3.18,4.4800000000000004,3.07,2.5299999999999998,10.36,3.35,4.3600000000000003,6.51,2.64,6.75,"*","*","*","*","*","*"]
[]
["Is your company...? "]
["No:8",null,"ALL RESPONDENTS"]
[null,null,"Region of Business (H4)",null,null,null,"Overall CRA performance (B1)",null,null,"Overall Satisfaction with Quality of Service (D5)",null,null,"Attitudes Toward Taxation (CM6)"]
["BAN2","Total","Atlantic","Quebec","Ontario","Western Canada","Good (8-10)","Neutral (4-7)","Poor (0-3)","Satisfied (8-10)","Neutral (4-7)","Dissatisfied (0-3)","Significantly too much","Somewhat too much","About the right amount","Too little"]
["A4"]
["Unweighted Totals :",302,24,48,124,98,88,160,43,28,40,22,71,91,87,29]
["A sole proprietorship",163,12,31,71,44,52,82,21,16,18,9,34,50,44,16]
[null,0.54,0.5,0.65,0.56999999999999995,0.45,0.59,0.51,0.49,0.56999999999999995,0.45,0.41,0.48,0.55000000000000004,0.51,0.55000000000000004]
[null,null,null,null,null,"--"]
["An incorporated business",96,8,8,35,43,26,52,15,10,15,11,28,24,32,7]
[null,0.32,0.33,0.17,0.28000000000000003,0.44,0.3,0.33,0.35,0.36,0.38,0.5,0.39,0.26,0.37,0.24]
[null,null,null,"--",null,"+++"]
["NET OTHER",43,4,9,18,11,10,26,7,2,7,2,9,17,11,6]
[null,0.14000000000000001,0.17,0.19,0.15,0.11,0.11,0.16,0.16,7.0000000000000007E-2,0.18,0.09,0.13,0.19,0.13,0.21]
["A partnership",30,3,5,13,9,7,18,5,1,3,1,9,13,6,2]
[null,0.1,0.13,0.1,0.1,0.09,0.08,0.11,0.12,0.04,0.08,0.05,0.13,0.14000000000000001,7.0000000000000007E-2,7.0000000000000007E-2]
["A trust",0,0,0,0,0,0,0,0,0,0,0,0,0,0,0]
[null,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0]
["A registered charity",1,0,1,0,0,1,0,0,0,0,0,0,0,1,0]
[null,0,0,0.02,0,0,0.01,0,0,0,0,0,0,0,0.01,0]
[null,null,null,"++"]
["A non-profit organization",11,1,2,5,2,2,7,2,1,4,1,0,4,3,4]
[null,0.04,0.04,0.04,0.04,0.02,0.02,0.04,0.05,0.04,0.1,0.05,0,0.04,0.03,0.14000000000000001]
[null,null,null,null,null,null,null,null,null,null,null,null,"--"]
["A cooperative",1,0,1,0,0,0,1,0,0,0,0,0,0,1,0]
[null,0,0,0.02,0,0,0,0.01,0,0,0,0,0,0,0.01,0]
[null,null,null,"++"]
["Erreur type a 50%:",5.64,20,14.14,8.8000000000000007,9.9,10.45,7.75,14.94,18.52,15.49,20.89,11.63,10.27,10.51,18.2]
["Des prop. (0.95) a 5%:",2.46,8.7200000000000006,6.17,3.84,4.32,4.55,3.38,6.51,8.07,6.75,9.11,5.07,4.4800000000000004,4.58,7.93]
[]
["In your business do you make decisions about, or are you directly involved with, any of the following? "]
["No:9",null,null,null,"SME RESPONDENTS ONLY",null,null,null,null,null,null,null,null,null,null,null,null,"TAX INTERMEDIARIES ONLY"]
[null,null,"Type",null,"Visited the CRA Website (E1)",null,"Lenght of Time in Business (H3)",null,"Contacted CRA in Past 12 Months (D1)",null,"Annual Revenue (A3)",null,"Company Type (A4)",null,null,"Position (A6)",null,"Visited the CRA Website (E1)",null,"Lenght of Time in Business (H3)",null,"Contacted CRA in Past 12 Months (D1)"]
[null,"Total","Tax Intermediaries","SME","Yes","No","10 years or less","More than 10 years","Yes","No","Under $5 million","$5 million or more","Sole proprietorship","Incorporated business","Other","President/Owner","Other","Yes","No","10 years or less","More than 10 years","Yes","No"]
["A5"]
["Unweighted Totals :",302,0,302,255,42,119,181,91,194,285,17,163,96,43,262,40,0,0,0,0,0,0]
["Tax-related matters",302,0,302,255,42,119,181,91,194,285,17,163,96,43,262,40,0,0,0,0,0,0]
[null,1,0,1,1,1,1,1,1,1,1,1,1,1,1,1,1,0,0,0,0,0,0]
["Bookkeeping",254,0,254,218,33,101,151,77,164,241,13,146,75,33,220,34,0,0,0,0,0,0]
[null,0.84,0,0.84,0.85,0.79,0.85,0.83,0.85,0.85,0.85,0.76,0.9,0.78,0.77,0.84,0.85,0,0,0,0,0,0]
[null,null,null,null,null,null,null,null,null,null,null,null,"+++"]
["GST/HST preparation",229,0,229,198,28,85,143,71,148,216,13,120,73,36,194,35,0,0,0,0,0,0]
[null,0.76,0,0.76,0.78,0.67,0.71,0.79,0.78,0.76,0.76,0.76,0.74,0.76,0.84,0.74,0.88,0,0,0,0,0,0]
["Payroll",207,0,207,178,25,78,127,68,125,191,16,90,80,37,174,33,0,0,0,0,0,0]
[null,0.69,0,0.69,0.7,0.6,0.66,0.7,0.75,0.64,0.67,0.94,0.55000000000000004,0.83,0.86,0.66,0.83,0,0,0,0,0,0]
[null,null,null,null,null,null,null,null,null,null,null,null,"----","++++","+++","--","++"]
["None of the above",0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0]
[null,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0]
["Erreur type a 50%:",5.64,"*",5.64,6.14,15.12,8.98,7.28,10.27,7.04,5.8,23.77,7.68,10,14.94,6.05,15.49,"*","*","*","*","*","*"]
["Des prop. (0.95) a 5%:",2.46,"*",2.46,2.68,6.59,3.92,3.18,4.4800000000000004,3.07,2.5299999999999998,10.36,3.35,4.3600000000000003,6.51,2.64,6.75,"*","*","*","*","*","*"]
[]
["In your business do you make decisions about, or are you directly involved with, any of the following? "]
["No:10",null,"ALL RESPONDENTS"]
[null,null,"Region of Business (H4)",null,null,null,"Overall CRA performance (B1)",null,null,"Overall Satisfaction with Quality of Service (D5)",null,null,"Attitudes Toward Taxation (CM6)"]
["BAN2","Total","Atlantic","Quebec","Ontario","Western Canada","Good (8-10)","Neutral (4-7)","Poor (0-3)","Satisfied (8-10)","Neutral (4-7)","Dissatisfied (0-3)","Significantly too much","Somewhat too much","About the right amount","Too little"]
["A5"]
["Unweighted Totals :",302,24,48,124,98,88,160,43,28,40,22,71,91,87,29]
["Tax-related matters",302,24,48,124,98,88,160,43,28,40,22,71,91,87,29]
[null,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1]
["Bookkeeping",254,20,43,106,77,71,138,35,25,33,18,59,75,72,27]
[null,0.84,0.83,0.9,0.85,0.79,0.81,0.86,0.81,0.89,0.83,0.82,0.83,0.82,0.83,0.93]
["GST/HST preparation",229,19,36,92,77,66,122,34,24,28,18,56,69,68,23]
[null,0.76,0.79,0.75,0.74,0.79,0.75,0.76,0.79,0.86,0.7,0.82,0.79,0.76,0.78,0.79]
["Payroll",207,19,33,83,67,60,110,31,23,29,15,51,60,65,20]
[null,0.69,0.79,0.69,0.67,0.68,0.68,0.69,0.72,0.82,0.73,0.68,0.72,0.66,0.75,0.69]
["None of the above",0,0,0,0,0,0,0,0,0,0,0,0,0,0,0]
[null,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0]
["Erreur type a 50%:",5.64,20,14.14,8.8000000000000007,9.9,10.45,7.75,14.94,18.52,15.49,20.89,11.63,10.27,10.51,18.2]
["Des prop. (0.95) a 5%:",2.46,8.7200000000000006,6.17,3.84,4.32,4.55,3.38,6.51,8.07,6.75,9.11,5.07,4.4800000000000004,4.58,7.93]
[]
["Which of the following best describes your position within the business? "]
["No:11",null,null,null,"SME RESPONDENTS ONLY",null,null,null,null,null,null,null,null,null,null,null,null,"TAX INTERMEDIARIES ONLY"]
[null,null,"Type",null,"Visited the CRA Website (E1)",null,"Lenght of Time in Business (H3)",null,"Contacted CRA in Past 12 Months (D1)",null,"Annual Revenue (A3)",null,"Company Type (A4)",null,null,"Position (A6)",null,"Visited the CRA Website (E1)",null,"Lenght of Time in Business (H3)",null,"Contacted CRA in Past 12 Months (D1)"]
[null,"Total","Tax Intermediaries","SME","Yes","No","10 years or less","More than 10 years","Yes","No","Under $5 million","$5 million or more","Sole proprietorship","Incorporated business","Other","President/Owner","Other","Yes","No","10 years or less","More than 10 years","Yes","No"]
["A6"]
["Unweighted Totals :",302,0,302,255,42,119,181,91,194,285,17,163,96,43,262,40,0,0,0,0,0,0]
["President/CEO/Owner",262,0,262,223,35,108,152,76,174,254,8,158,78,26,262,0,0,0,0,0,0,0]
[null,0.87,0,0.87,0.87,0.83,0.91,0.84,0.84,0.9,0.89,0.47,0.97,0.81,0.6,1,0,0,0,0,0,0,0]
[null,null,null,null,null,null,null,null,null,null,null,null,"++++",null,"----","++++","----"]
["NET OTHER",40,0,40,32,7,11,29,15,20,31,9,5,18,17,0,40,0,0,0,0,0,0]
[null,0.13,0,0.13,0.13,0.17,0.09,0.16,0.16,0.1,0.11,0.53,0.03,0.19,0.4,0,1,0,0,0,0,0,0]
[null,null,null,null,null,null,null,null,null,null,null,null,"----",null,"++++","----","++++"]
["Manager",11,0,11,8,2,5,6,3,7,10,1,1,2,8,0,11,0,0,0,0,0,0]
[null,0.04,0,0.04,0.03,0.05,0.04,0.03,0.03,0.04,0.04,0.06,0.01,0.02,0.19,0,0.28000000000000003,0,0,0,0,0,0]
[null,null,null,null,null,null,null,null,null,null,null,null,"---",null,"++++","----","++++"]
["Chief Financial Officer/Comptroller",9,0,9,7,2,3,6,5,3,6,3,2,4,3,0,9,0,0,0,0,0,0]
[null,0.03,0,0.03,0.03,0.05,0.03,0.03,0.05,0.02,0.02,0.18,0.01,0.04,7.0000000000000007E-2,0,0.23,0,0,0,0,0,0]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,"----","++++"]
["Bookkeeper",8,0,8,6,2,3,5,2,5,8,0,0,6,2,0,8,0,0,0,0,0,0]
[null,0.03,0,0.03,0.02,0.05,0.03,0.03,0.02,0.03,0.03,0,0,0.06,0.05,0,0.2,0,0,0,0,0,0]
[null,null,null,null,null,null,null,null,null,null,null,null,"---","+++",null,"----","++++"]
["Accountant",5,0,5,4,1,0,5,1,3,2,3,0,3,2,0,5,0,0,0,0,0,0]
[null,0.02,0,0.02,0.02,0.02,0,0.03,0.01,0.02,0.01,0.18,0,0.03,0.05,0,0.13,0,0,0,0,0,0]
[null,null,null,null,null,null,null,null,null,null,null,null,"--",null,null,"----","++++"]
["Payroll Manager/Officer",4,0,4,4,0,0,4,2,1,2,2,2,1,1,0,4,0,0,0,0,0,0]
[null,0.01,0,0.01,0.02,0,0,0.02,0.02,0.01,0.01,0.12,0.01,0.01,0.02,0,0.1,0,0,0,0,0,0]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,"----","++++"]
["Financial Officer",3,0,3,3,0,0,3,2,1,3,0,0,2,1,0,3,0,0,0,0,0,0]
[null,0.01,0,0.01,0.01,0,0,0.02,0.02,0.01,0.01,0,0,0.02,0.02,0,0.08,0,0,0,0,0,0]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,"----","++++"]
["Erreur type a 50%:",5.64,"*",5.64,6.14,15.12,8.98,7.28,10.27,7.04,5.8,23.77,7.68,10,14.94,6.05,15.49,"*","*","*","*","*","*"]
["Des prop. (0.95) a 5%:",2.46,"*",2.46,2.68,6.59,3.92,3.18,4.4800000000000004,3.07,2.5299999999999998,10.36,3.35,4.3600000000000003,6.51,2.64,6.75,"*","*","*","*","*","*"]
[]
["Which of the following best describes your position within the business? "]
["No:12",null,"ALL RESPONDENTS"]
[null,null,"Region of Business (H4)",null,null,null,"Overall CRA performance (B1)",null,null,"Overall Satisfaction with Quality of Service (D5)",null,null,"Attitudes Toward Taxation (CM6)"]
["BAN2","Total","Atlantic","Quebec","Ontario","Western Canada","Good (8-10)","Neutral (4-7)","Poor (0-3)","Satisfied (8-10)","Neutral (4-7)","Dissatisfied (0-3)","Significantly too much","Somewhat too much","About the right amount","Too little"]
["A6"]
["Unweighted Totals :",302,24,48,124,98,88,160,43,28,40,22,71,91,87,29]
["President/CEO/Owner",262,20,43,109,83,76,137,38,24,34,17,60,81,72,26]
[null,0.87,0.83,0.9,0.88,0.85,0.86,0.86,0.88,0.86,0.85,0.77,0.85,0.89,0.83,0.9]
["NET OTHER",40,4,5,15,15,12,23,5,4,6,5,11,10,15,3]
[null,0.13,0.17,0.1,0.12,0.15,0.14000000000000001,0.14000000000000001,0.12,0.14000000000000001,0.15,0.23,0.15,0.11,0.17,0.1]
["Manager",11,0,2,5,3,2,8,1,1,1,1,1,3,5,2]
[null,0.04,0,0.04,0.04,0.03,0.02,0.05,0.02,0.04,0.03,0.05,0.01,0.03,0.06,7.0000000000000007E-2]
["Chief Financial Officer/Comptroller",9,1,2,3,3,2,5,2,1,2,2,2,2,5,0]
[null,0.03,0.04,0.04,0.02,0.03,0.02,0.03,0.05,0.04,0.05,0.09,0.03,0.02,0.06,0]
["Bookkeeper",8,1,0,3,4,4,3,1,0,1,1,4,3,1,0]
[null,0.03,0.04,0,0.02,0.04,0.05,0.02,0.02,0,0.03,0.05,0.06,0.03,0.01,0]
["Accountant",5,1,1,2,1,1,4,0,0,1,0,1,0,2,1]
[null,0.02,0.04,0.02,0.02,0.01,0.01,0.03,0,0,0.03,0,0.01,0,0.02,0.03]
["Payroll Manager/Officer",4,1,0,1,2,2,1,1,1,0,1,3,1,0,0]
[null,0.01,0.04,0,0.01,0.02,0.02,0.01,0.02,0.04,0,0.05,0.04,0.01,0,0]
[null,null,null,null,null,null,null,null,null,null,null,null,"++"]
["Financial Officer",3,0,0,1,2,1,2,0,1,1,0,0,1,2,0]
[null,0.01,0,0,0.01,0.02,0.01,0.01,0,0.04,0.03,0,0,0.01,0.02,0]
["Erreur type a 50%:",5.64,20,14.14,8.8000000000000007,9.9,10.45,7.75,14.94,18.52,15.49,20.89,11.63,10.27,10.51,18.2]
["Des prop. (0.95) a 5%:",2.46,8.7200000000000006,6.17,3.84,4.32,4.55,3.38,6.51,8.07,6.75,9.11,5.07,4.4800000000000004,4.58,7.93]
[]
["Type "]
["No:13",null,null,null,"SME RESPONDENTS ONLY",null,null,null,null,null,null,null,null,null,null,null,null,"TAX INTERMEDIARIES ONLY"]
[null,null,"Type",null,"Visited the CRA Website (E1)",null,"Lenght of Time in Business (H3)",null,"Contacted CRA in Past 12 Months (D1)",null,"Annual Revenue (A3)",null,"Company Type (A4)",null,null,"Position (A6)",null,"Visited the CRA Website (E1)",null,"Lenght of Time in Business (H3)",null,"Contacted CRA in Past 12 Months (D1)"]
[null,"Total","Tax Intermediaries","SME","Yes","No","10 years or less","More than 10 years","Yes","No","Under $5 million","$5 million or more","Sole proprietorship","Incorporated business","Other","President/Owner","Other","Yes","No","10 years or less","More than 10 years","Yes","No"]
["TYPE"]
["Unweighted Totals :",605,303,302,255,42,119,181,91,194,285,17,163,96,43,262,40,246,53,112,173,145,149]
["Tax Intermediaries",303,303,0,0,0,0,0,0,0,0,0,0,0,0,0,0,246,53,112,173,145,149]
[null,0.5,1,0,0,0,0,0,0,0,0,0,0,0,0,0,0,1,1,1,1,1,1]
[null,null,"++++","----"]
["SME",302,0,302,255,42,119,181,91,194,285,17,163,96,43,262,40,0,0,0,0,0,0]
[null,0.5,0,1,1,1,1,1,1,1,1,1,1,1,1,1,1,0,0,0,0,0,0]
[null,null,"----","++++"]
["Erreur type a 50%:",3.98,5.63,5.64,6.14,15.12,8.98,7.28,10.27,7.04,5.8,23.77,7.68,10,14.94,6.05,15.49,6.25,13.46,9.26,7.45,8.14,8.0299999999999994]
["Des prop. (0.95) a 5%:",1.74,2.4500000000000002,2.46,2.68,6.59,3.92,3.18,4.4800000000000004,3.07,2.5299999999999998,10.36,3.35,4.3600000000000003,6.51,2.64,6.75,2.72,5.87,4.04,3.25,3.55,3.5]
[]
["Type "]
["No:14",null,"ALL RESPONDENTS"]
[null,null,"Region of Business (H4)",null,null,null,"Overall CRA performance (B1)",null,null,"Overall Satisfaction with Quality of Service (D5)",null,null,"Attitudes Toward Taxation (CM6)"]
["BAN2","Total","Atlantic","Quebec","Ontario","Western Canada","Good (8-10)","Neutral (4-7)","Poor (0-3)","Satisfied (8-10)","Neutral (4-7)","Dissatisfied (0-3)","Significantly too much","Somewhat too much","About the right amount","Too little"]
["TYPE"]
["Unweighted Totals :",605,40,130,234,184,190,304,90,90,90,54,137,182,191,55]
["Tax Intermediaries",303,16,82,110,86,102,144,47,62,50,32,66,91,104,26]
[null,0.5,0.4,0.63,0.47,0.47,0.54,0.47,0.52,0.69,0.56000000000000005,0.59,0.48,0.5,0.54,0.47]
[null,null,null,"++++"]
["SME",302,24,48,124,98,88,160,43,28,40,22,71,91,87,29]
[null,0.5,0.6,0.37,0.53,0.53,0.46,0.53,0.48,0.31,0.44,0.41,0.52,0.5,0.46,0.53]
[null,null,null,"----"]
["Erreur type a 50%:",3.98,15.49,8.6,6.41,7.22,7.11,5.62,10.33,10.33,10.33,13.34,8.3699999999999992,7.26,7.09,13.21]
["Des prop. (0.95) a 5%:",1.74,6.75,3.75,2.79,3.15,3.1,2.4500000000000002,4.5,4.5,4.5,5.81,3.65,3.17,3.09,5.76]
[]
["On a scale of 0 to 10, how would you rate the overall performance of the Canada Revenue Agency (CRA)? "]
["No:15",null,null,null,"SME RESPONDENTS ONLY",null,null,null,null,null,null,null,null,null,null,null,null,"TAX INTERMEDIARIES ONLY"]
[null,null,"Type",null,"Visited the CRA Website (E1)",null,"Lenght of Time in Business (H3)",null,"Contacted CRA in Past 12 Months (D1)",null,"Annual Revenue (A3)",null,"Company Type (A4)",null,null,"Position (A6)",null,"Visited the CRA Website (E1)",null,"Lenght of Time in Business (H3)",null,"Contacted CRA in Past 12 Months (D1)"]
[null,"Total","Tax Intermediaries","SME","Yes","No","10 years or less","More than 10 years","Yes","No","Under $5 million","$5 million or more","Sole proprietorship","Incorporated business","Other","President/Owner","Other","Yes","No","10 years or less","More than 10 years","Yes","No"]
["B1"]
["Unweighted Totals :",605,303,302,255,42,119,181,91,194,285,17,163,96,43,262,40,246,53,112,173,145,149]
["NET Good (8-10)",190,102,88,80,7,36,52,21,59,86,2,52,26,10,76,12,81,21,44,56,43,56]
[null,0.31,0.34,0.28999999999999998,0.31,0.17,0.3,0.28999999999999998,0.23,0.3,0.3,0.12,0.32,0.27,0.23,0.28999999999999998,0.3,0.33,0.4,0.39,0.32,0.3,0.38]
["NET Neutral (4-7)",304,144,160,130,26,66,93,48,107,150,10,82,52,26,137,23,119,22,56,79,69,71]
[null,0.5,0.48,0.53,0.51,0.62,0.55000000000000004,0.51,0.53,0.55000000000000004,0.53,0.59,0.5,0.54,0.6,0.52,0.57999999999999996,0.48,0.42,0.5,0.46,0.48,0.48]
["NET Poor (0-3)",90,47,43,38,5,14,28,22,17,38,5,21,15,7,38,5,41,6,8,32,31,14]
[null,0.15,0.16,0.14000000000000001,0.15,0.12,0.12,0.15,0.24,0.09,0.13,0.28999999999999998,0.13,0.16,0.16,0.15,0.13,0.17,0.11,7.0000000000000007E-2,0.18,0.21,0.09]
[null,null,null,null,null,null,null,null,"++++","----",null,null,null,null,null,null,null,null,null,"---","+++","+++","---"]
["0 - Terrible",31,14,17,14,3,5,11,10,6,15,2,8,7,2,16,1,11,3,2,9,9,5]
[null,0.05,0.05,0.06,0.05,7.0000000000000007E-2,0.04,0.06,0.11,0.03,0.05,0.12,0.05,7.0000000000000007E-2,0.05,0.06,0.03,0.04,0.06,0.02,0.05,0.06,0.03]
[null,null,null,null,null,null,null,null,"+++","---"]
[1,7,3,4,4,0,0,4,3,1,4,0,1,1,2,3,1,3,0,1,0,1,1]
[null,0.01,0.01,0.01,0.02,0,0,0.02,0.03,0.01,0.01,0,0.01,0.01,0.05,0.01,0.03,0.01,0,0.01,0,0.01,0.01]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,"++"]
[2,24,14,10,9,1,6,4,5,5,8,2,4,4,2,8,2,14,0,2,12,10,3]
[null,0.04,0.05,0.03,0.04,0.02,0.05,0.02,0.05,0.03,0.03,0.12,0.02,0.04,0.05,0.03,0.05,0.06,0,0.02,7.0000000000000007E-2,7.0000000000000007E-2,0.02]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,"--","++","++","--"]
[3,28,16,12,11,1,3,9,4,5,11,1,8,3,1,11,1,13,3,3,11,11,5]
[null,0.05,0.05,0.04,0.04,0.02,0.03,0.05,0.04,0.03,0.04,0.06,0.05,0.03,0.02,0.04,0.03,0.05,0.06,0.03,0.06,0.08,0.03]
[4,40,20,20,18,2,9,11,6,13,20,0,10,6,4,18,2,16,4,7,12,14,6]
[null,7.0000000000000007E-2,7.0000000000000007E-2,7.0000000000000007E-2,7.0000000000000007E-2,0.05,0.08,0.06,7.0000000000000007E-2,7.0000000000000007E-2,7.0000000000000007E-2,0,0.06,0.06,0.09,7.0000000000000007E-2,0.05,7.0000000000000007E-2,0.08,0.06,7.0000000000000007E-2,0.1,0.04]
[5,72,29,43,30,11,14,28,14,27,38,5,17,17,9,35,8,26,3,9,20,17,12]
[null,0.12,0.1,0.14000000000000001,0.12,0.26,0.12,0.15,0.15,0.14000000000000001,0.13,0.28999999999999998,0.1,0.18,0.21,0.13,0.2,0.11,0.06,0.08,0.12,0.12,0.08]
[null,null,null,null,"--","++",null,null,null,null,null,null,"--"]
[6,90,44,46,40,5,18,28,13,31,43,3,26,17,3,40,6,35,8,15,23,19,23]
[null,0.15,0.15,0.15,0.16,0.12,0.15,0.15,0.14000000000000001,0.16,0.15,0.18,0.16,0.18,7.0000000000000007E-2,0.15,0.15,0.14000000000000001,0.15,0.13,0.13,0.13,0.15]
[7,102,51,51,42,8,25,26,15,36,49,2,29,12,10,44,7,42,7,25,24,19,30]
[null,0.17,0.17,0.17,0.16,0.19,0.21,0.14000000000000001,0.16,0.19,0.17,0.12,0.18,0.13,0.23,0.17,0.18,0.17,0.13,0.22,0.14000000000000001,0.13,0.2]
[8,109,58,51,47,3,21,30,12,33,49,2,27,18,6,44,7,45,13,24,32,26,31]
[null,0.18,0.19,0.17,0.18,7.0000000000000007E-2,0.18,0.17,0.13,0.17,0.17,0.12,0.17,0.19,0.14000000000000001,0.17,0.18,0.18,0.25,0.21,0.18,0.18,0.21]
[9,44,26,18,16,2,8,10,6,12,18,0,13,5,0,17,1,22,4,10,16,7,17]
[null,7.0000000000000007E-2,0.09,0.06,0.06,0.05,7.0000000000000007E-2,0.06,7.0000000000000007E-2,0.06,0.06,0,0.08,0.05,0,0.06,0.03,0.09,0.08,0.09,0.09,0.05,0.11]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,"--","++"]
["10 - Excellent",37,18,19,17,2,7,12,3,14,19,0,12,3,4,15,4,14,4,10,8,10,8]
[null,0.06,0.06,0.06,7.0000000000000007E-2,0.05,0.06,7.0000000000000007E-2,0.03,7.0000000000000007E-2,7.0000000000000007E-2,0,7.0000000000000007E-2,0.03,0.09,0.06,0.1,0.06,0.08,0.09,0.05,7.0000000000000007E-2,0.05]
["I don’t know",21,10,11,7,4,3,8,0,11,11,0,8,3,0,11,0,5,4,4,6,2,8]
[null,0.03,0.03,0.04,0.03,0.1,0.03,0.04,0,0.06,0.04,0,0.05,0.03,0,0.04,0,0.02,0.08,0.04,0.03,0.01,0.05]
[null,null,null,null,"--","++",null,null,"--","++",null,null,null,null,null,null,null,"--","++"]
["Erreur type a 50%:",3.98,5.63,5.64,6.14,15.12,8.98,7.28,10.27,7.04,5.8,23.77,7.68,10,14.94,6.05,15.49,6.25,13.46,9.26,7.45,8.14,8.0299999999999994]
["Des prop. (0.95) a 5%:",1.74,2.4500000000000002,2.46,2.68,6.59,3.92,3.18,4.4800000000000004,3.07,2.5299999999999998,10.36,3.35,4.3600000000000003,6.51,2.64,6.75,2.72,5.87,4.04,3.25,3.55,3.5]
["Mean :",6.1,6.2,6,6.1,5.7,6.2,5.9,5.3,6.4,6.1,4.7,6.3,5.7,5.7,6,6.2,6.1,6.5,6.8,5.9,5.7,6.6]
["Standard Deviation :",2.5,2.5,2.5,2.5,2.4,2.4,2.6,2.8,2.2999999999999998,2.5,2.5,2.5,2.5,2.6,2.5,2.4,2.5,2.5,2.2000000000000002,2.6,2.7,2.2999999999999998]
["Student's T :",null,"--","--","--","--","--","--",99,99,95,95,"--","--","--","--","--","--","--",99,99,99,99]
[]
["On a scale of 0 to 10, how would you rate the overall performance of the Canada Revenue Agency (CRA)? "]
["No:16",null,"ALL RESPONDENTS"]
[null,null,"Region of Business (H4)",null,null,null,"Overall CRA performance (B1)",null,null,"Overall Satisfaction with Quality of Service (D5)",null,null,"Attitudes Toward Taxation (CM6)"]
["BAN2","Total","Atlantic","Quebec","Ontario","Western Canada","Good (8-10)","Neutral (4-7)","Poor (0-3)","Satisfied (8-10)","Neutral (4-7)","Dissatisfied (0-3)","Significantly too much","Somewhat too much","About the right amount","Too little"]
["B1"]
["Unweighted Totals :",605,40,130,234,184,190,304,90,90,90,54,137,182,191,55]
["NET Good (8-10)",190,12,53,71,48,190,0,0,53,11,0,26,64,73,15]
[null,0.31,0.3,0.41,0.3,0.26,1,0,0,0.59,0.12,0,0.19,0.35,0.38,0.27]
[null,null,null,"+++",null,null,"++++","----","----","++++","----","----","----",null,"++"]
["NET Neutral (4-7)",304,24,55,121,100,0,304,0,30,65,21,67,91,95,31]
[null,0.5,0.6,0.42,0.52,0.54,0,1,0,0.33,0.72,0.39,0.49,0.5,0.5,0.56000000000000005]
[null,null,null,"--",null,null,"----","++++","----","----","++++"]
["NET Poor (0-3)",90,3,13,36,32,0,0,90,5,14,33,40,21,18,8]
[null,0.15,0.08,0.1,0.15,0.17,0,0,1,0.06,0.16,0.61,0.28999999999999998,0.12,0.09,0.15]
[null,null,null,null,null,null,"----","----","++++","----",null,"++++","++++",null,"---"]
["0 - Terrible",31,2,4,16,6,0,0,31,0,3,16,17,6,6,1]
[null,0.05,0.05,0.03,7.0000000000000007E-2,0.03,0,0,0.34,0,0.03,0.3,0.12,0.03,0.03,0.02]
[null,null,null,null,null,null,"----","----","++++","----","--","++++","++++"]
[1,7,0,0,3,3,0,0,7,0,0,4,2,3,0,2]
[null,0.01,0,0,0.01,0.02,0,0,0.08,0,0,7.0000000000000007E-2,0.01,0.02,0,0.04]
[null,null,null,null,null,null,null,"---","++++",null,null,"++++"]
[2,24,0,4,6,13,0,0,24,4,1,9,8,5,7,3]
[null,0.04,0,0.03,0.03,7.0000000000000007E-2,0,0,0.27,0.04,0.01,0.17,0.06,0.03,0.04,0.05]
[null,null,null,null,null,"+++","----","----","++++",null,"--","++++"]
[3,28,1,5,11,10,0,0,28,1,10,4,13,7,5,2]
[null,0.05,0.03,0.04,0.05,0.05,0,0,0.31,0.01,0.11,7.0000000000000007E-2,0.09,0.04,0.03,0.04]
[null,null,null,null,null,null,"----","----","++++","---","++",null,"+++"]
[4,40,1,3,19,16,0,40,0,4,11,5,13,9,11,4]
[null,7.0000000000000007E-2,0.03,0.02,0.08,0.09,0,0.13,0,0.04,0.12,0.09,0.09,0.05,0.06,7.0000000000000007E-2]
[null,null,null,"--",null,null,"----","++++","---"]
[5,72,8,9,27,27,0,72,0,5,18,8,16,30,15,4]
[null,0.12,0.2,7.0000000000000007E-2,0.12,0.15,0,0.24,0,0.06,0.2,0.15,0.12,0.16,0.08,7.0000000000000007E-2]
[null,null,null,"--",null,null,"----","++++","----","---","++",null,null,"++"]
[6,90,7,15,34,33,0,90,0,7,19,6,18,22,33,11]
[null,0.15,0.18,0.12,0.15,0.18,0,0.3,0,0.08,0.21,0.11,0.13,0.12,0.17,0.2]
[null,null,null,null,null,null,"----","++++","----","--","+++"]
[7,102,8,28,41,24,0,102,0,14,17,2,20,30,36,12]
[null,0.17,0.2,0.22,0.18,0.13,0,0.34,0,0.16,0.19,0.04,0.15,0.16,0.19,0.22]
[null,null,null,null,null,null,"----","++++","----",null,null,"--"]
[8,109,6,33,38,31,109,0,0,31,7,0,15,39,38,9]
[null,0.18,0.15,0.25,0.16,0.17,0.56999999999999995,0,0,0.34,0.08,0,0.11,0.21,0.2,0.16]
[null,null,null,"++",null,null,"++++","----","----","++++","---","----","--"]
[9,44,2,13,18,9,44,0,0,10,3,0,6,16,17,3]
[null,7.0000000000000007E-2,0.05,0.1,0.08,0.05,0.23,0,0,0.11,0.03,0,0.04,0.09,0.09,0.05]
[null,null,null,null,null,null,"++++","----","---","+++",null,"--"]
["10 - Excellent",37,4,7,15,8,37,0,0,12,1,0,5,9,18,3]
[null,0.06,0.1,0.05,0.06,0.04,0.19,0,0,0.13,0.01,0,0.04,0.05,0.09,0.05]
[null,null,null,null,null,null,"++++","----","---","++++","--","--",null,null,"++"]
["I don’t know",21,1,9,6,4,0,0,0,2,0,0,4,6,5,1]
[null,0.03,0.03,7.0000000000000007E-2,0.03,0.02,0,0,0,0.02,0,0,0.03,0.03,0.03,0.02]
[null,null,null,"++"]
["Erreur type a 50%:",3.98,15.49,8.6,6.41,7.22,7.11,5.62,10.33,10.33,10.33,13.34,8.3699999999999992,7.26,7.09,13.21]
["Des prop. (0.95) a 5%:",1.74,6.75,3.75,2.79,3.15,3.1,2.4500000000000002,4.5,4.5,4.5,5.81,3.65,3.17,3.09,5.76]
["Mean :",6.1,6.4,6.8,6,5.7,8.6,5.8,1.5,7.4,5.5,2.7,5,6.3,6.6,6.1]
["Standard Deviation :",2.5,2.2999999999999998,2.2000000000000002,2.6,2.4,0.8,1,1.3,2,1.9,2.2999999999999998,2.8,2.2999999999999998,2.2999999999999998,2.4]
["Student's T :",null,"--","99.9","--",95,"99.9",95,"99.9","99.9","--","99.9","99.9","--","99.9","--"]
[]
["Why do you rate the performance of the CRA as ('B1.1') out of 10? "]
["No:17",null,null,null,"SME RESPONDENTS ONLY",null,null,null,null,null,null,null,null,null,null,null,null,"TAX INTERMEDIARIES ONLY"]
[null,null,"Type",null,"Visited the CRA Website (E1)",null,"Lenght of Time in Business (H3)",null,"Contacted CRA in Past 12 Months (D1)",null,"Annual Revenue (A3)",null,"Company Type (A4)",null,null,"Position (A6)",null,"Visited the CRA Website (E1)",null,"Lenght of Time in Business (H3)",null,"Contacted CRA in Past 12 Months (D1)"]
[null,"Total","Tax Intermediaries","SME","Yes","No","10 years or less","More than 10 years","Yes","No","Under $5 million","$5 million or more","Sole proprietorship","Incorporated business","Other","President/Owner","Other","Yes","No","10 years or less","More than 10 years","Yes","No"]
["B2"]
["Unweighted Totals :",584,293,291,248,38,116,173,91,183,274,17,155,93,43,251,40,241,49,108,167,143,141]
["It is difficult to communicate with them (e.g. by phone, in person, by email)",89,36,53,46,7,19,33,22,28,48,5,24,19,10,47,6,35,1,8,25,24,8]
[null,0.15,0.12,0.18,0.19,0.18,0.16,0.19,0.24,0.15,0.18,0.28999999999999998,0.15,0.2,0.23,0.19,0.15,0.15,0.02,7.0000000000000007E-2,0.15,0.17,0.06]
[null,null,"--","++",null,null,null,null,null,null,null,null,null,null,null,null,null,"++","--",null,null,"+++","---"]
["It takes too long to get an answer / to resolve an issue",69,35,34,31,2,11,23,18,13,32,2,18,12,4,31,3,34,1,11,22,26,9]
[null,0.12,0.12,0.12,0.13,0.05,0.09,0.13,0.2,7.0000000000000007E-2,0.12,0.12,0.12,0.13,0.09,0.12,0.08,0.14000000000000001,0.02,0.1,0.13,0.18,0.06]
[null,null,null,null,null,null,null,null,"+++","---",null,null,null,null,null,null,null,"++","--",null,null,"+++","---"]
["I received a good service",56,30,26,22,3,10,16,8,16,24,2,11,13,2,23,3,27,3,11,19,13,17]
[null,0.1,0.1,0.09,0.09,0.08,0.09,0.09,0.09,0.09,0.09,0.12,7.0000000000000007E-2,0.14000000000000001,0.05,0.09,0.08,0.11,0.06,0.1,0.11,0.09,0.12]
[null,null,null,null,null,null,null,null,null,null,null,null,null,"++"]
["They provide conflicting information / they give wrong answers / inappropriate advice",54,28,26,24,2,12,14,9,15,25,1,20,4,2,24,2,27,1,8,19,21,7]
[null,0.09,0.1,0.09,0.1,0.05,0.1,0.08,0.1,0.08,0.09,0.06,0.13,0.04,0.05,0.1,0.05,0.11,0.02,7.0000000000000007E-2,0.11,0.15,0.05]
[null,null,null,null,null,null,null,null,null,null,null,null,"++",null,null,null,null,"++","--",null,null,"+++","---"]
["They don't answer my questions / incompetent employees",43,21,22,19,3,4,17,14,8,20,2,8,12,2,17,5,20,1,3,17,14,7]
[null,7.0000000000000007E-2,7.0000000000000007E-2,0.08,0.08,0.08,0.03,0.1,0.15,0.04,7.0000000000000007E-2,0.12,0.05,0.13,0.05,7.0000000000000007E-2,0.13,0.08,0.02,0.03,0.1,0.1,0.05]
[null,null,null,null,null,null,"--","++","+++","---",null,null,null,"++",null,null,null,null,null,"--","++"]
["They are efficient / they are doing a good job",40,23,17,15,2,9,8,5,11,17,0,11,5,1,16,1,19,4,9,14,9,13]
[null,7.0000000000000007E-2,0.08,0.06,0.06,0.05,0.08,0.05,0.05,0.06,0.06,0,7.0000000000000007E-2,0.05,0.02,0.06,0.03,0.08,0.08,0.08,0.08,0.06,0.09]
["Insatisfaction regarding the taxation system (e.g. too much taxes, too complex, unfair system)",34,18,16,14,2,4,12,3,13,16,0,8,7,1,16,0,17,1,2,14,9,8]
[null,0.06,0.06,0.05,0.06,0.05,0.03,7.0000000000000007E-2,0.03,7.0000000000000007E-2,0.06,0,0.05,0.08,0.02,0.06,0,7.0000000000000007E-2,0.02,0.02,0.08,0.06,0.06]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,"--","++"]
["Bad customer service / customer service need to be improved",31,9,22,17,5,9,12,11,9,19,3,14,6,2,21,1,9,0,4,4,6,3]
[null,0.05,0.03,0.08,7.0000000000000007E-2,0.13,0.08,7.0000000000000007E-2,0.12,0.05,7.0000000000000007E-2,0.18,0.09,0.06,0.05,0.08,0.03,0.04,0,0.04,0.02,0.04,0.02]
[null,null,"--","++",null,null,null,null,"++","--"]
["They only want to collect our money / they want us to pay penalties / they presume we are guilty",28,14,14,13,1,5,9,7,7,13,1,6,6,2,14,0,14,0,7,5,10,3]
[null,0.05,0.05,0.05,0.05,0.03,0.04,0.05,0.08,0.04,0.05,0.06,0.04,0.06,0.05,0.06,0,0.06,0,0.06,0.03,7.0000000000000007E-2,0.02]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,"++","--"]
["I had problems / issues over the years / difficult to deal with",27,11,16,14,1,4,12,7,9,15,1,3,7,6,14,2,9,2,2,9,8,3]
[null,0.05,0.04,0.05,0.06,0.03,0.03,7.0000000000000007E-2,0.08,0.05,0.05,0.06,0.02,0.08,0.14000000000000001,0.06,0.05,0.04,0.04,0.02,0.05,0.06,0.02]
[null,null,null,null,null,null,null,null,null,null,null,null,"---",null,"+++"]
["I didn't have any trouble dealing with them",26,11,15,14,1,4,11,3,12,15,0,13,2,0,15,0,8,3,3,8,0,11]
[null,0.04,0.04,0.05,0.06,0.03,0.03,0.06,0.03,7.0000000000000007E-2,0.05,0,0.08,0.02,0,0.06,0,0.03,0.06,0.03,0.05,0,0.08]
[null,null,null,null,null,null,null,null,null,null,null,null,"+++",null,null,null,null,null,null,null,null,"----","++++"]
["There is always room for improvement",24,12,12,12,0,6,6,2,9,12,0,8,4,0,10,2,9,3,6,6,6,6]
[null,0.04,0.04,0.04,0.05,0,0.05,0.03,0.02,0.05,0.04,0,0.05,0.04,0,0.04,0.05,0.04,0.06,0.06,0.04,0.04,0.04]
["They don't provide enough information/explanations / difficulty in finding information",21,8,13,12,1,4,9,6,5,12,1,7,3,3,11,2,7,1,5,3,6,2]
[null,0.04,0.03,0.04,0.05,0.03,0.03,0.05,7.0000000000000007E-2,0.03,0.04,0.06,0.05,0.03,7.0000000000000007E-2,0.04,0.05,0.03,0.02,0.05,0.02,0.04,0.01]
["They give me sufficient information/explanations",19,10,9,9,0,4,5,3,5,8,1,4,2,3,6,3,9,1,5,5,5,5]
[null,0.03,0.03,0.03,0.04,0,0.03,0.03,0.03,0.03,0.03,0.06,0.03,0.02,7.0000000000000007E-2,0.02,0.08,0.04,0.02,0.05,0.03,0.03,0.04]
["Their website need to be more user-friendly / their website need to be improved",17,6,11,9,1,9,2,6,5,11,0,5,6,0,10,1,6,0,2,3,6,0]
[null,0.03,0.02,0.04,0.04,0.03,0.08,0.01,7.0000000000000007E-2,0.03,0.04,0,0.03,0.06,0,0.04,0.03,0.02,0,0.02,0.02,0.04,0]
[null,null,null,null,null,null,"+++","---",null,null,null,null,null,null,null,null,null,null,null,null,null,"++","--"]
["Too much red tape / too bureaucratic",16,4,12,10,2,3,9,8,4,10,2,2,7,3,11,1,3,1,2,2,1,2]
[null,0.03,0.01,0.04,0.04,0.05,0.03,0.05,0.09,0.02,0.04,0.12,0.01,0.08,7.0000000000000007E-2,0.04,0.03,0.01,0.02,0.02,0.01,0.01,0.01]
[null,null,"--","++",null,null,null,null,"++","--",null,null,"---","++"]
["The issues are resolved in a timely manner / prompt service",15,7,8,8,0,4,4,3,5,8,0,4,3,1,6,2,6,1,2,5,5,2]
[null,0.03,0.02,0.03,0.03,0,0.03,0.02,0.03,0.03,0.03,0,0.03,0.03,0.02,0.02,0.05,0.02,0.02,0.02,0.03,0.03,0.01]
["They make mistakes / lots of errors occur",15,7,8,8,0,2,6,5,3,8,0,2,4,2,8,0,7,0,1,4,7,0]
[null,0.03,0.02,0.03,0.03,0,0.02,0.03,0.05,0.02,0.03,0,0.01,0.04,0.05,0.03,0,0.03,0,0.01,0.02,0.05,0]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,"+++","---"]
["They failed in detecting tax fraud and scam",15,8,7,7,0,2,5,1,6,7,0,6,0,1,7,0,6,2,1,7,3,4]
[null,0.03,0.03,0.02,0.03,0,0.02,0.03,0.01,0.03,0.03,0,0.04,0,0.02,0.03,0,0.02,0.04,0.01,0.04,0.02,0.03]
["Lack of help/support from employees",13,7,6,5,1,2,4,2,4,5,1,2,3,1,6,0,7,0,2,5,5,2]
[null,0.02,0.02,0.02,0.02,0.03,0.02,0.02,0.02,0.02,0.02,0.06,0.01,0.03,0.02,0.02,0,0.03,0,0.02,0.03,0.03,0.01]
["User-friendly Internet service / convenient internet site",12,7,5,5,0,1,4,0,5,5,0,3,0,2,2,3,7,0,6,1,3,4]
[null,0.02,0.02,0.02,0.02,0,0.01,0.02,0,0.03,0.02,0,0.02,0,0.05,0.01,0.08,0.03,0,0.06,0.01,0.02,0.03]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,"---","+++",null,null,"++","--"]
["They are reliable/trustworthy",9,4,5,5,0,1,4,3,2,5,0,1,3,1,3,2,2,2,2,2,1,3]
[null,0.02,0.01,0.02,0.02,0,0.01,0.02,0.03,0.01,0.02,0,0.01,0.03,0.02,0.01,0.05,0.01,0.04,0.02,0.01,0.01,0.02]
["Lack of communication between departments/government agencies",8,5,3,3,0,2,1,1,2,2,1,1,2,0,2,1,4,1,0,5,5,0]
[null,0.01,0.02,0.01,0.01,0,0.02,0.01,0.01,0.01,0.01,0.06,0.01,0.02,0,0.01,0.03,0.02,0.02,0,0.03,0.03,0]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,"++","--"]
["They are inefficient / bad management",8,3,5,5,0,1,4,2,3,5,0,1,2,2,4,1,2,1,1,2,1,2]
[null,0.01,0.01,0.02,0.02,0,0.01,0.02,0.02,0.02,0.02,0,0.01,0.02,0.05,0.02,0.03,0.01,0.02,0.01,0.01,0.01,0.01]
["Professional/knowledgeable staff",7,3,4,3,1,1,3,0,4,4,0,3,1,0,4,0,2,1,0,3,2,1]
[null,0.01,0.01,0.01,0.01,0.03,0.01,0.02,0,0.02,0.01,0,0.02,0.01,0,0.02,0,0.01,0.02,0,0.02,0.01,0.01]
["They don't return calls / lack of follow-up",7,4,3,2,1,1,2,1,2,3,0,1,2,0,3,0,4,0,1,3,3,1]
[null,0.01,0.01,0.01,0.01,0.03,0.01,0.01,0.01,0.01,0.01,0,0.01,0.02,0,0.01,0,0.02,0,0.01,0.02,0.02,0.01]
["Understaffed organization",5,5,0,0,0,0,0,0,0,0,0,0,0,0,0,0,5,0,1,3,3,2]
[null,0.01,0.02,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0.02,0,0.01,0.02,0.02,0.01]
[null,null,"++","--"]
["Others",35,18,17,16,1,10,7,4,13,17,0,8,6,3,17,0,14,2,7,8,12,5]
[null,0.06,0.06,0.06,0.06,0.03,0.09,0.04,0.04,7.0000000000000007E-2,0.06,0,0.05,0.06,7.0000000000000007E-2,7.0000000000000007E-2,0,0.06,0.04,0.06,0.05,0.08,0.04]
["I don't know",124,65,59,43,14,27,31,10,45,55,4,37,13,9,45,14,43,21,33,27,19,43]
[null,0.21,0.22,0.2,0.17,0.37,0.23,0.18,0.11,0.25,0.2,0.24,0.24,0.14000000000000001,0.21,0.18,0.35,0.18,0.43,0.31,0.16,0.13,0.3]
[null,null,null,null,"---","+++",null,null,"---","+++",null,null,null,null,null,"--","++","----","++++","+++","---","----","++++"]
["Erreur type a 50%:",4.0599999999999996,5.73,5.74,6.22,15.9,9.1,7.45,10.27,7.24,5.92,23.77,7.87,10.16,14.94,6.19,15.49,6.31,14,9.43,7.58,8.1999999999999993,8.25]
["Des prop. (0.95) a 5%:",1.77,2.5,2.5,2.71,6.93,3.97,3.25,4.4800000000000004,3.16,2.58,10.36,3.43,4.43,6.51,2.7,6.75,2.75,6.1,4.1100000000000003,3.31,3.57,3.6]
[]
["Why do you rate the performance of the CRA as ('B1.1') out of 10? "]
["No:18",null,"ALL RESPONDENTS"]
[null,null,"Region of Business (H4)",null,null,null,"Overall CRA performance (B1)",null,null,"Overall Satisfaction with Quality of Service (D5)",null,null,"Attitudes Toward Taxation (CM6)"]
["BAN2","Total","Atlantic","Quebec","Ontario","Western Canada","Good (8-10)","Neutral (4-7)","Poor (0-3)","Satisfied (8-10)","Neutral (4-7)","Dissatisfied (0-3)","Significantly too much","Somewhat too much","About the right amount","Too little"]
["B2"]
["Unweighted Totals :",584,39,121,228,180,190,304,90,88,90,54,133,176,186,54]
["It is difficult to communicate with them (e.g. by phone, in person, by email)",89,8,17,31,30,10,53,26,11,18,17,25,32,17,10]
[null,0.15,0.21,0.14000000000000001,0.14000000000000001,0.17,0.05,0.17,0.28999999999999998,0.13,0.2,0.31,0.19,0.18,0.09,0.19]
[null,null,null,null,null,null,"----",null,"++++","--",null,"++",null,null,"---"]
["It takes too long to get an answer / to resolve an issue",69,1,7,35,23,7,41,21,11,19,14,18,20,19,9]
[null,0.12,0.03,0.06,0.15,0.13,0.04,0.13,0.23,0.13,0.21,0.26,0.14000000000000001,0.11,0.1,0.17]
[null,null,null,"--","++",null,"----",null,"++++","--"]
["I received a good service",56,5,9,28,13,41,15,0,18,2,1,5,13,28,8]
[null,0.1,0.13,7.0000000000000007E-2,0.12,7.0000000000000007E-2,0.22,0.05,0,0.2,0.02,0.02,0.04,7.0000000000000007E-2,0.15,0.15]
[null,null,null,null,null,null,"++++","----","----","++++","---","--","---",null,"+++"]
["They provide conflicting information / they give wrong answers / inappropriate advice",54,4,7,26,16,5,27,22,6,15,9,17,16,13,6]
[null,0.09,0.1,0.06,0.11,0.09,0.03,0.09,0.24,7.0000000000000007E-2,0.17,0.17,0.13,0.09,7.0000000000000007E-2,0.11]
[null,null,null,null,null,null,"----",null,"++++","--"]
["They don't answer my questions / incompetent employees",43,4,4,16,16,0,31,12,4,13,11,19,9,6,4]
[null,7.0000000000000007E-2,0.1,0.03,7.0000000000000007E-2,0.09,0,0.1,0.13,0.05,0.14000000000000001,0.2,0.14000000000000001,0.05,0.03,7.0000000000000007E-2]
[null,null,null,null,null,null,"----","+++","++","---",null,"++","++++",null,"--"]
["They are efficient / they are doing a good job",40,4,9,16,10,29,11,0,10,4,0,6,7,23,4]
[null,7.0000000000000007E-2,0.1,7.0000000000000007E-2,7.0000000000000007E-2,0.06,0.15,0.04,0,0.11,0.04,0,0.05,0.04,0.12,7.0000000000000007E-2]
[null,null,null,null,null,null,"++++","---","---","+++",null,"--",null,"--","+++"]
["Insatisfaction regarding the taxation system (e.g. too much taxes, too complex, unfair system)",34,1,5,14,13,5,22,7,5,4,3,14,13,5,2]
[null,0.06,0.03,0.04,0.06,7.0000000000000007E-2,0.03,7.0000000000000007E-2,0.08,0.06,0.04,0.06,0.11,7.0000000000000007E-2,0.03,0.04]
[null,null,null,null,null,null,"--",null,null,null,null,null,"++",null,"--"]
["Bad customer service / customer service need to be improved",31,1,2,14,13,3,15,13,2,7,8,9,10,5,3]
[null,0.05,0.03,0.02,0.06,7.0000000000000007E-2,0.02,0.05,0.14000000000000001,0.02,0.08,0.15,7.0000000000000007E-2,0.06,0.03,0.06]
[null,null,null,"--",null,null,"---",null,"++++","--",null,"++"]
["They only want to collect our money / they want us to pay penalties / they presume we are guilty",28,4,3,8,11,3,17,8,3,5,9,11,8,4,2]
[null,0.05,0.1,0.02,0.04,0.06,0.02,0.06,0.09,0.03,0.06,0.17,0.08,0.05,0.02,0.04]
[null,null,null,null,null,null,"--",null,"++",null,null,"+++","++"]
["I had problems / issues over the years / difficult to deal with",27,3,5,9,9,5,17,5,4,5,5,5,9,7,4]
[null,0.05,0.08,0.04,0.04,0.05,0.03,0.06,0.06,0.05,0.06,0.09,0.04,0.05,0.04,7.0000000000000007E-2]
["I didn't have any trouble dealing with them",26,3,12,7,4,18,8,0,3,0,0,2,14,8,2]
[null,0.04,0.08,0.1,0.03,0.02,0.09,0.03,0,0.03,0,0,0.02,0.08,0.04,0.04]
[null,null,null,"+++",null,null,"++++","--","--","++",null,null,"--","++"]
["There is always room for improvement",24,4,5,6,9,9,14,1,5,3,0,5,7,8,4]
[null,0.04,0.1,0.04,0.03,0.05,0.05,0.05,0.01,0.06,0.03,0,0.04,0.04,0.04,7.0000000000000007E-2]
["They don't provide enough information/explanations / difficulty in finding information",21,4,4,8,5,4,15,2,2,5,4,5,6,7,2]
[null,0.04,0.1,0.03,0.04,0.03,0.02,0.05,0.02,0.02,0.06,7.0000000000000007E-2,0.04,0.03,0.04,0.04]
[null,null,"++"]
["They give me sufficient information/explanations",19,1,6,7,3,17,2,0,8,0,0,5,5,6,3]
[null,0.03,0.03,0.05,0.03,0.02,0.09,0.01,0,0.09,0,0,0.04,0.03,0.03,0.06]
[null,null,null,null,null,null,"++++","----",null,"++++","--"]
["Their website need to be more user-friendly / their website need to be improved",17,2,4,7,3,1,14,2,5,2,5,6,6,2,3]
[null,0.03,0.05,0.03,0.03,0.02,0.01,0.05,0.02,0.06,0.02,0.09,0.05,0.03,0.01,0.06]
[null,null,null,null,null,null,"--","++"]
["Too much red tape / too bureaucratic",16,2,1,8,5,2,9,5,1,5,3,7,6,2,1]
[null,0.03,0.05,0.01,0.04,0.03,0.01,0.03,0.06,0.01,0.06,0.06,0.05,0.03,0.01,0.02]
["The issues are resolved in a timely manner / prompt service",15,0,3,6,6,10,5,0,3,4,1,2,6,5,2]
[null,0.03,0,0.02,0.03,0.03,0.05,0.02,0,0.03,0.04,0.02,0.02,0.03,0.03,0.04]
[null,null,null,null,null,null,"+++"]
["They make mistakes / lots of errors occur",15,0,2,7,4,0,10,5,3,5,4,3,6,5,1]
[null,0.03,0,0.02,0.03,0.02,0,0.03,0.06,0.03,0.06,7.0000000000000007E-2,0.02,0.03,0.03,0.02]
[null,null,null,null,null,null,"---"]
["They failed in detecting tax fraud and scam",15,1,2,8,4,0,11,4,1,2,1,4,2,5,3]
[null,0.03,0.03,0.02,0.04,0.02,0,0.04,0.04,0.01,0.02,0.02,0.03,0.01,0.03,0.06]
[null,null,null,null,null,null,"---"]
["Lack of help/support from employees",13,2,3,4,4,1,6,6,0,3,4,7,3,3,0]
[null,0.02,0.05,0.02,0.02,0.02,0.01,0.02,7.0000000000000007E-2,0,0.03,7.0000000000000007E-2,0.05,0.02,0.02,0]
[null,null,null,null,null,null,null,null,"+++","--",null,"++","++"]
["User-friendly Internet service / convenient internet site",12,1,6,3,1,8,4,0,3,0,0,3,0,6,3]
[null,0.02,0.03,0.05,0.01,0.01,0.04,0.01,0,0.03,0,0,0.02,0,0.03,0.06]
[null,null,null,"+++",null,null,"++",null,null,"++",null,null,null,"--"]
["They are reliable/trustworthy",9,2,3,1,3,7,2,0,3,1,0,0,0,8,1]
[null,0.02,0.05,0.02,0,0.02,0.04,0.01,0,0.03,0.01,0,0,0,0.04,0.02]
[null,null,null,null,null,null,"+++",null,null,null,null,null,null,"--","++++"]
["Lack of communication between departments/government agencies",8,0,1,4,3,0,4,4,0,3,3,2,3,2,0]
[null,0.01,0,0.01,0.02,0.02,0,0.01,0.04,0,0.03,0.06,0.02,0.02,0.01,0]
[null,null,null,null,null,null,"--",null,"+++"]
["They are inefficient / bad management",8,2,1,4,1,0,3,5,0,1,2,3,2,0,3]
[null,0.01,0.05,0.01,0.02,0.01,0,0.01,0.06,0,0.01,0.04,0.02,0.01,0,0.06]
[null,null,"++",null,null,null,"--",null,"++++",null,null,null,null,null,"--","+++"]
["Professional/knowledgeable staff",7,0,1,1,4,6,1,0,2,0,0,0,4,3,0]
[null,0.01,0,0.01,0,0.02,0.03,0,0,0.02,0,0,0,0.02,0.02,0]
[null,null,null,null,null,null,"+++","--"]
["They don't return calls / lack of follow-up",7,0,0,5,2,0,5,2,1,2,1,4,1,1,0]
[null,0.01,0,0,0.02,0.01,0,0.02,0.02,0.01,0.02,0.02,0.03,0.01,0.01,0]
[null,null,null,null,null,null,null,null,null,null,null,null,"++"]
["Understaffed organization",5,1,2,0,2,3,2,0,2,1,0,0,2,1,1]
[null,0.01,0.03,0.02,0,0.01,0.02,0.01,0,0.02,0.01,0,0,0.01,0.01,0.02]
["Others",35,2,7,12,13,9,20,6,7,6,3,8,11,10,4]
[null,0.06,0.05,0.06,0.05,7.0000000000000007E-2,0.05,7.0000000000000007E-2,7.0000000000000007E-2,0.08,7.0000000000000007E-2,0.06,0.06,0.06,0.05,7.0000000000000007E-2]
["I don't know",124,6,31,47,37,49,68,7,13,11,5,24,33,46,5]
[null,0.21,0.15,0.26,0.21,0.21,0.26,0.22,0.08,0.15,0.12,0.09,0.18,0.19,0.25,0.09]
[null,null,null,null,null,null,null,null,"----",null,null,null,null,null,"++","--"]
["Erreur type a 50%:",4.0599999999999996,15.69,8.91,6.49,7.3,7.11,5.62,10.33,10.45,10.33,13.34,8.5,7.39,7.19,13.34]
["Des prop. (0.95) a 5%:",1.77,6.84,3.88,2.83,3.18,3.1,2.4500000000000002,4.5,4.55,4.5,5.81,3.7,3.22,3.13,5.81]
[]
["B1) Good (8-10)"]
["Why do you rate the performance of the CRA as ('B1.1') out of 10? "]
["No:19",null,null,null,"SME RESPONDENTS ONLY",null,null,null,null,null,null,null,null,null,null,null,null,"TAX INTERMEDIARIES ONLY"]
[null,null,"Type",null,"Visited the CRA Website (E1)",null,"Lenght of Time in Business (H3)",null,"Contacted CRA in Past 12 Months (D1)",null,"Annual Revenue (A3)",null,"Company Type (A4)",null,null,"Position (A6)",null,"Visited the CRA Website (E1)",null,"Lenght of Time in Business (H3)",null,"Contacted CRA in Past 12 Months (D1)"]
[null,"Total","Tax Intermediaries","SME","Yes","No","10 years or less","More than 10 years","Yes","No","Under $5 million","$5 million or more","Sole proprietorship","Incorporated business","Other","President/Owner","Other","Yes","No","10 years or less","More than 10 years","Yes","No"]
["B2"]
["Unweighted Totals :",190,102,88,80,7,36,52,21,59,86,2,52,26,10,76,12,81,21,44,56,43,56]
["It is difficult to communicate with them (e.g. by phone, in person, by email)",10,4,6,6,0,2,4,1,5,6,0,4,0,2,6,0,4,0,2,2,2,2]
[null,0.05,0.04,7.0000000000000007E-2,0.08,0,0.06,0.08,0.05,0.08,7.0000000000000007E-2,0,0.08,0,0.2,0.08,0,0.05,0,0.05,0.04,0.05,0.04]
["It takes too long to get an answer / to resolve an issue",7,4,3,3,0,1,2,1,0,3,0,1,2,0,3,0,4,0,0,4,3,1]
[null,0.04,0.04,0.03,0.04,0,0.03,0.04,0.05,0,0.03,0,0.02,0.08,0,0.04,0,0.05,0,0,7.0000000000000007E-2,7.0000000000000007E-2,0.02]
["I received a good service",41,20,21,18,2,9,12,7,12,21,0,10,11,0,20,1,19,1,7,13,10,10]
[null,0.22,0.2,0.24,0.23,0.28999999999999998,0.25,0.23,0.33,0.2,0.24,0,0.19,0.42,0,0.26,0.08,0.23,0.05,0.16,0.23,0.23,0.18]
["They provide conflicting information / they give wrong answers / inappropriate advice",5,3,2,1,1,1,1,1,1,2,0,1,1,0,2,0,3,0,3,0,3,0]
[null,0.03,0.03,0.02,0.01,0.14000000000000001,0.03,0.02,0.05,0.02,0.02,0,0.02,0.04,0,0.03,0,0.04,0,7.0000000000000007E-2,0,7.0000000000000007E-2,0]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,"++","--","++","--"]
["They are efficient / they are doing a good job",29,19,10,10,0,8,2,4,5,10,0,7,3,0,10,0,15,4,9,10,7,11]
[null,0.15,0.19,0.11,0.13,0,0.22,0.04,0.19,0.08,0.12,0,0.13,0.12,0,0.13,0,0.19,0.19,0.2,0.18,0.16,0.2]
[null,null,null,null,null,null,"+++","---"]
["Insatisfaction regarding the taxation system (e.g. too much taxes, too complex, unfair system)",5,3,2,2,0,1,1,1,1,2,0,2,0,0,2,0,3,0,1,2,2,1]
[null,0.03,0.03,0.02,0.03,0,0.03,0.02,0.05,0.02,0.02,0,0.04,0,0,0.03,0,0.04,0,0.02,0.04,0.05,0.02]
["Bad customer service / customer service need to be improved",3,1,2,2,0,1,1,0,2,2,0,2,0,0,2,0,1,0,1,0,0,1]
[null,0.02,0.01,0.02,0.03,0,0.03,0.02,0,0.03,0.02,0,0.04,0,0,0.03,0,0.01,0,0.02,0,0,0.02]
["They only want to collect our money / they want us to pay penalties / they presume we are guilty",3,2,1,1,0,1,0,0,1,1,0,1,0,0,1,0,2,0,1,1,1,1]
[null,0.02,0.02,0.01,0.01,0,0.03,0,0,0.02,0.01,0,0.02,0,0,0.01,0,0.02,0,0.02,0.02,0.02,0.02]
["I had problems / issues over the years / difficult to deal with",5,3,2,2,0,0,2,1,1,2,0,0,0,2,1,1,2,1,0,3,3,0]
[null,0.03,0.03,0.02,0.03,0,0,0.04,0.05,0.02,0.02,0,0,0,0.2,0.01,0.08,0.02,0.05,0,0.05,7.0000000000000007E-2,0]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,"++","--"]
["I didn't have any trouble dealing with them",18,7,11,11,0,3,8,2,9,11,0,9,2,0,11,0,4,3,2,5,0,7]
[null,0.09,7.0000000000000007E-2,0.13,0.14000000000000001,0,0.08,0.15,0.1,0.15,0.13,0,0.17,0.08,0,0.14000000000000001,0,0.05,0.14000000000000001,0.05,0.09,0,0.13]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,"--","++"]
["There is always room for improvement",9,4,5,5,0,2,3,1,4,5,0,4,1,0,4,1,4,0,2,2,3,1]
[null,0.05,0.04,0.06,0.06,0,0.06,0.06,0.05,7.0000000000000007E-2,0.06,0,0.08,0.04,0,0.05,0.08,0.05,0,0.05,0.04,7.0000000000000007E-2,0.02]
["They don't provide enough information/explanations / difficulty in finding information",4,1,3,3,0,0,3,0,2,3,0,1,1,1,2,1,1,0,0,1,1,0]
[null,0.02,0.01,0.03,0.04,0,0,0.06,0,0.03,0.03,0,0.02,0.04,0.1,0.03,0.08,0.01,0,0,0.02,0.02,0]
["They give me sufficient information/explanations",17,10,7,7,0,3,4,2,4,6,1,3,2,2,5,2,9,1,5,5,5,5]
[null,0.09,0.1,0.08,0.09,0,0.08,0.08,0.1,7.0000000000000007E-2,7.0000000000000007E-2,0.5,0.06,0.08,0.2,7.0000000000000007E-2,0.17,0.11,0.05,0.11,0.09,0.12,0.09]
["Their website need to be more user-friendly / their website need to be improved",1,0,1,1,0,1,0,0,1,1,0,0,1,0,0,1,0,0,0,0,0,0]
[null,0.01,0,0.01,0.01,0,0.03,0,0,0.02,0.01,0,0,0.04,0,0,0.08,0,0,0,0,0,0]
["Too much red tape / too bureaucratic",2,0,2,2,0,0,2,2,0,2,0,0,1,1,2,0,0,0,0,0,0,0]
[null,0.01,0,0.02,0.03,0,0,0.04,0.1,0,0.02,0,0,0.04,0.1,0.03,0,0,0,0,0,0,0]
["The issues are resolved in a timely manner / prompt service",10,4,6,6,0,2,4,2,4,6,0,3,3,0,5,1,3,1,1,3,2,2]
[null,0.05,0.04,7.0000000000000007E-2,0.08,0,0.06,0.08,0.1,7.0000000000000007E-2,7.0000000000000007E-2,0,0.06,0.12,0,7.0000000000000007E-2,0.08,0.04,0.05,0.02,0.05,0.05,0.04]
["Lack of help/support from employees",1,0,1,1,0,1,0,1,0,1,0,1,0,0,1,0,0,0,0,0,0,0]
[null,0.01,0,0.01,0.01,0,0.03,0,0.05,0,0.01,0,0.02,0,0,0.01,0,0,0,0,0,0,0]
["User-friendly Internet service / convenient internet site",8,5,3,3,0,1,2,0,3,3,0,2,0,1,2,1,5,0,4,1,2,3]
[null,0.04,0.05,0.03,0.04,0,0.03,0.04,0,0.05,0.03,0,0.04,0,0.1,0.03,0.08,0.06,0,0.09,0.02,0.05,0.05]
["They are reliable/trustworthy",7,3,4,4,0,1,3,2,2,4,0,1,3,0,3,1,2,1,2,1,0,3]
[null,0.04,0.03,0.05,0.05,0,0.03,0.06,0.1,0.03,0.05,0,0.02,0.12,0,0.04,0.08,0.02,0.05,0.05,0.02,0,0.05]
["Professional/knowledgeable staff",6,3,3,2,1,0,3,0,3,3,0,2,1,0,3,0,2,1,0,3,2,1]
[null,0.03,0.03,0.03,0.03,0.14000000000000001,0,0.06,0,0.05,0.03,0,0.04,0.04,0,0.04,0,0.02,0.05,0,0.05,0.05,0.02]
["Understaffed organization",3,3,0,0,0,0,0,0,0,0,0,0,0,0,0,0,3,0,0,2,2,1]
[null,0.02,0.03,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0.04,0,0,0.04,0.05,0.02]
["Others",9,6,3,3,0,1,2,2,1,3,0,2,1,0,3,0,5,1,1,4,4,2]
[null,0.05,0.06,0.03,0.04,0,0.03,0.04,0.1,0.02,0.03,0,0.04,0.04,0,0.04,0,0.06,0.05,0.02,7.0000000000000007E-2,0.09,0.04]
["I don't know",49,29,20,16,4,10,10,3,15,19,1,13,4,3,16,4,20,9,16,12,10,17]
[null,0.26,0.28000000000000003,0.23,0.2,0.56999999999999995,0.28000000000000003,0.19,0.14000000000000001,0.25,0.22,0.5,0.25,0.15,0.3,0.21,0.33,0.25,0.43,0.36,0.21,0.23,0.3]
["Erreur type a 50%:",7.11,9.6999999999999993,10.45,10.96,37.04,16.329999999999998,13.59,21.38,12.76,10.57,69.3,13.59,19.22,30.99,11.24,28.29,10.89,21.38,14.77,13.1,14.94,13.1]
["Des prop. (0.95) a 5%:",3.1,4.2300000000000004,4.55,4.78,16.149999999999999,7.12,5.92,9.32,5.56,4.6100000000000003,30.21,5.92,8.3800000000000008,13.51,4.9000000000000004,12.33,4.75,9.32,6.44,5.71,6.51,5.71]
[]
["B1) Good (8-10)"]
["Why do you rate the performance of the CRA as ('B1.1') out of 10? "]
["No:20",null,"ALL RESPONDENTS"]
[null,null,"Region of Business (H4)",null,null,null,"Overall CRA performance (B1)",null,null,"Overall Satisfaction with Quality of Service (D5)",null,null,"Attitudes Toward Taxation (CM6)"]
["BAN2","Total","Atlantic","Quebec","Ontario","Western Canada","Good (8-10)","Neutral (4-7)","Poor (0-3)","Satisfied (8-10)","Neutral (4-7)","Dissatisfied (0-3)","Significantly too much","Somewhat too much","About the right amount","Too little"]
["B2"]
["Unweighted Totals :",190,12,53,71,48,190,0,0,53,11,0,26,64,73,15]
["It is difficult to communicate with them (e.g. by phone, in person, by email)",10,0,1,3,6,10,0,0,3,0,0,1,6,2,0]
[null,0.05,0,0.02,0.04,0.13,0.05,0,0,0.06,0,0,0.04,0.09,0.03,0]
[null,null,null,null,null,"++",null,null,null,null,null,null,null,"++"]
["It takes too long to get an answer / to resolve an issue",7,0,0,2,3,7,0,0,3,1,0,0,3,2,1]
[null,0.04,0,0,0.03,0.06,0.04,0,0,0.06,0.09,0,0,0.05,0.03,7.0000000000000007E-2]
["I received a good service",41,4,6,21,9,41,0,0,16,1,0,4,11,20,4]
[null,0.22,0.33,0.11,0.3,0.19,0.22,0,0,0.3,0.09,0,0.15,0.17,0.27,0.27]
[null,null,null,"--","++"]
["They provide conflicting information / they give wrong answers / inappropriate advice",5,1,1,1,1,5,0,0,4,0,0,2,0,1,2]
[null,0.03,0.08,0.02,0.01,0.02,0.03,0,0,0.08,0,0,0.08,0,0.01,0.13]
["They are efficient / they are doing a good job",29,4,7,12,5,29,0,0,9,2,0,4,4,17,4]
[null,0.15,0.33,0.13,0.17,0.1,0.15,0,0,0.17,0.18,0,0.15,0.06,0.23,0.27]
[null,null,null,null,null,null,null,null,null,null,null,null,null,"---","++"]
["Insatisfaction regarding the taxation system (e.g. too much taxes, too complex, unfair system)",5,0,0,3,2,5,0,0,3,0,0,1,3,1,0]
[null,0.03,0,0,0.04,0.04,0.03,0,0,0.06,0,0,0.04,0.05,0.01,0]
["Bad customer service / customer service need to be improved",3,0,1,0,2,3,0,0,0,0,0,0,2,0,0]
[null,0.02,0,0.02,0,0.04,0.02,0,0,0,0,0,0,0.03,0,0]
["They only want to collect our money / they want us to pay penalties / they presume we are guilty",3,0,1,0,2,3,0,0,1,0,0,0,2,0,0]
[null,0.02,0,0.02,0,0.04,0.02,0,0,0.02,0,0,0,0.03,0,0]
["I had problems / issues over the years / difficult to deal with",5,0,1,3,1,5,0,0,2,2,0,1,2,2,0]
[null,0.03,0,0.02,0.04,0.02,0.03,0,0,0.04,0.18,0,0.04,0.03,0.03,0]
["I didn't have any trouble dealing with them",18,2,8,5,3,18,0,0,2,0,0,2,8,7,1]
[null,0.09,0.17,0.15,7.0000000000000007E-2,0.06,0.09,0,0,0.04,0,0,0.08,0.13,0.1,7.0000000000000007E-2]
["There is always room for improvement",9,1,2,2,4,9,0,0,3,1,0,2,2,3,2]
[null,0.05,0.08,0.04,0.03,0.08,0.05,0,0,0.06,0.09,0,0.08,0.03,0.04,0.13]
["They don't provide enough information/explanations / difficulty in finding information",4,1,0,2,1,4,0,0,1,0,0,1,1,0,1]
[null,0.02,0.08,0,0.03,0.02,0.02,0,0,0.02,0,0,0.04,0.02,0,7.0000000000000007E-2]
["They give me sufficient information/explanations",17,1,6,6,2,17,0,0,7,0,0,4,5,5,3]
[null,0.09,0.08,0.11,0.08,0.04,0.09,0,0,0.13,0,0,0.15,0.08,7.0000000000000007E-2,0.2]
["Their website need to be more user-friendly / their website need to be improved",1,0,0,1,0,1,0,0,0,0,0,0,1,0,0]
[null,0.01,0,0,0.01,0,0.01,0,0,0,0,0,0,0.02,0,0]
["Too much red tape / too bureaucratic",2,1,0,1,0,2,0,0,1,1,0,0,2,0,0]
[null,0.01,0.08,0,0.01,0,0.01,0,0,0.02,0.09,0,0,0.03,0,0]
["The issues are resolved in a timely manner / prompt service",10,0,3,3,4,10,0,0,3,1,0,1,4,3,2]
[null,0.05,0,0.06,0.04,0.08,0.05,0,0,0.06,0.09,0,0.04,0.06,0.04,0.13]
["Lack of help/support from employees",1,0,1,0,0,1,0,0,0,1,0,0,1,0,0]
[null,0.01,0,0.02,0,0,0.01,0,0,0,0.09,0,0,0.02,0,0]
["User-friendly Internet service / convenient internet site",8,0,5,2,0,8,0,0,2,0,0,1,0,5,2]
[null,0.04,0,0.09,0.03,0,0.04,0,0,0.04,0,0,0.04,0,7.0000000000000007E-2,0.13]
[null,null,null,"++",null,null,null,null,null,null,null,null,null,"--"]
["They are reliable/trustworthy",7,2,2,0,3,7,0,0,2,0,0,0,0,7,0]
[null,0.04,0.17,0.04,0,0.06,0.04,0,0,0.04,0,0,0,0,0.1,0]
[null,null,null,null,"--",null,null,null,null,null,null,null,null,"--","+++"]
["Professional/knowledgeable staff",6,0,1,1,3,6,0,0,2,0,0,0,4,2,0]
[null,0.03,0,0.02,0.01,0.06,0.03,0,0,0.04,0,0,0,0.06,0.03,0]
["Understaffed organization",3,1,1,0,1,3,0,0,2,0,0,0,2,0,1]
[null,0.02,0.08,0.02,0,0.02,0.02,0,0,0.04,0,0,0,0.03,0,7.0000000000000007E-2]
["Others",9,0,4,3,1,9,0,0,4,2,0,0,1,5,3]
[null,0.05,0,0.08,0.04,0.02,0.05,0,0,0.08,0.18,0,0,0.02,7.0000000000000007E-2,0.2]
["I don't know",49,2,17,17,12,49,0,0,10,3,0,9,17,16,1]
[null,0.26,0.17,0.32,0.24,0.25,0.26,0,0,0.19,0.27,0,0.35,0.27,0.22,7.0000000000000007E-2]
["Erreur type a 50%:",7.11,28.29,13.46,11.63,14.14,7.11,"*","*",13.46,29.55,"*",19.22,12.25,11.47,25.3]
["Des prop. (0.95) a 5%:",3.1,12.33,5.87,5.07,6.17,3.1,"*","*",5.87,12.88,"*",8.3800000000000008,5.34,5,11.03]
[]
["B1) Neutral (4-7)"]
["Why do you rate the performance of the CRA as ('B1.1') out of 10? "]
["No:21",null,null,null,"SME RESPONDENTS ONLY",null,null,null,null,null,null,null,null,null,null,null,null,"TAX INTERMEDIARIES ONLY"]
[null,null,"Type",null,"Visited the CRA Website (E1)",null,"Lenght of Time in Business (H3)",null,"Contacted CRA in Past 12 Months (D1)",null,"Annual Revenue (A3)",null,"Company Type (A4)",null,null,"Position (A6)",null,"Visited the CRA Website (E1)",null,"Lenght of Time in Business (H3)",null,"Contacted CRA in Past 12 Months (D1)"]
[null,"Total","Tax Intermediaries","SME","Yes","No","10 years or less","More than 10 years","Yes","No","Under $5 million","$5 million or more","Sole proprietorship","Incorporated business","Other","President/Owner","Other","Yes","No","10 years or less","More than 10 years","Yes","No"]
["B2"]
["Unweighted Totals :",304,144,160,130,26,66,93,48,107,150,10,82,52,26,137,23,119,22,56,79,69,71]
["It is difficult to communicate with them (e.g. by phone, in person, by email)",53,19,34,28,6,12,22,14,18,30,4,15,13,6,31,3,19,0,3,15,12,4]
[null,0.17,0.13,0.21,0.22,0.23,0.18,0.24,0.28999999999999998,0.17,0.2,0.4,0.18,0.25,0.23,0.23,0.13,0.16,0,0.05,0.19,0.17,0.06]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,"--","++","++","--"]
["It takes too long to get an answer / to resolve an issue",41,21,20,18,1,8,12,11,9,20,0,9,8,3,18,2,20,1,11,10,15,6]
[null,0.13,0.15,0.13,0.14000000000000001,0.04,0.12,0.13,0.23,0.08,0.13,0,0.11,0.15,0.12,0.13,0.09,0.17,0.05,0.2,0.13,0.22,0.08]
[null,null,null,null,null,null,null,null,"++","--",null,null,null,null,null,null,null,null,null,null,null,"++","--"]
["I received a good service",15,10,5,4,1,1,4,1,4,3,2,1,2,2,3,2,8,2,4,6,3,7]
[null,0.05,7.0000000000000007E-2,0.03,0.03,0.04,0.02,0.04,0.02,0.04,0.02,0.2,0.01,0.04,0.08,0.02,0.09,7.0000000000000007E-2,0.09,7.0000000000000007E-2,0.08,0.04,0.1]
["They provide conflicting information / they give wrong answers / inappropriate advice",27,12,15,14,1,8,7,5,9,14,1,12,1,2,13,2,12,0,4,8,8,4]
[null,0.09,0.08,0.09,0.11,0.04,0.12,0.08,0.1,0.08,0.09,0.1,0.15,0.02,0.08,0.09,0.09,0.1,0,7.0000000000000007E-2,0.1,0.12,0.06]
[null,null,null,null,null,null,null,null,null,null,null,null,"++","--"]
["They don't answer my questions / incompetent employees",31,16,15,13,2,3,12,10,5,13,2,5,9,1,11,4,16,0,3,12,11,5]
[null,0.1,0.11,0.09,0.1,0.08,0.05,0.13,0.21,0.05,0.09,0.2,0.06,0.17,0.04,0.08,0.17,0.13,0,0.05,0.15,0.16,7.0000000000000007E-2]
[null,null,null,null,null,null,null,null,"+++","---",null,null,null,"++"]
["They are efficient / they are doing a good job",11,4,7,5,2,1,6,1,6,7,0,4,2,1,6,1,4,0,0,4,2,2]
[null,0.04,0.03,0.04,0.04,0.08,0.02,0.06,0.02,0.06,0.05,0,0.05,0.04,0.04,0.04,0.04,0.03,0,0,0.05,0.03,0.03]
["Insatisfaction regarding the taxation system (e.g. too much taxes, too complex, unfair system)",22,9,13,11,2,3,10,1,12,13,0,6,6,1,13,0,9,0,1,7,4,5]
[null,7.0000000000000007E-2,0.06,0.08,0.08,0.08,0.05,0.11,0.02,0.11,0.09,0,7.0000000000000007E-2,0.12,0.04,0.09,0,0.08,0,0.02,0.09,0.06,7.0000000000000007E-2]
["Bad customer service / customer service need to be improved",15,5,10,7,3,5,5,6,4,8,2,7,2,1,9,1,5,0,3,1,3,2]
[null,0.05,0.03,0.06,0.05,0.12,0.08,0.05,0.13,0.04,0.05,0.2,0.09,0.04,0.04,7.0000000000000007E-2,0.04,0.04,0,0.05,0.01,0.04,0.03]
[null,null,null,null,null,null,null,null,"++","--"]
["They only want to collect our money / they want us to pay penalties / they presume we are guilty",17,8,9,9,0,3,6,4,5,9,0,4,4,1,9,0,8,0,5,2,5,2]
[null,0.06,0.06,0.06,7.0000000000000007E-2,0,0.05,0.06,0.08,0.05,0.06,0,0.05,0.08,0.04,7.0000000000000007E-2,0,7.0000000000000007E-2,0,0.09,0.03,7.0000000000000007E-2,0.03]
["I had problems / issues over the years / difficult to deal with",17,7,10,8,1,4,6,2,8,9,1,3,4,3,10,0,7,0,2,5,5,2]
[null,0.06,0.05,0.06,0.06,0.04,0.06,0.06,0.04,7.0000000000000007E-2,0.06,0.1,0.04,0.08,0.12,7.0000000000000007E-2,0,0.06,0,0.04,0.06,7.0000000000000007E-2,0.03]
["I didn't have any trouble dealing with them",8,4,4,3,1,1,3,1,3,4,0,4,0,0,4,0,4,0,1,3,0,4]
[null,0.03,0.03,0.03,0.02,0.04,0.02,0.03,0.02,0.03,0.03,0,0.05,0,0,0.03,0,0.03,0,0.02,0.04,0,0.06]
[null,null,null,null,null,null,null,null,null,null,null,null,"++",null,null,null,null,null,null,null,null,"--","++"]
["There is always room for improvement",14,8,6,6,0,3,3,1,4,6,0,4,2,0,5,1,5,3,4,4,3,5]
[null,0.05,0.06,0.04,0.05,0,0.05,0.03,0.02,0.04,0.04,0,0.05,0.04,0,0.04,0.04,0.04,0.14000000000000001,7.0000000000000007E-2,0.05,0.04,7.0000000000000007E-2]
["They don't provide enough information/explanations / difficulty in finding information",15,6,9,8,1,4,5,5,3,8,1,5,2,2,8,1,5,1,4,2,4,2]
[null,0.05,0.04,0.06,0.06,0.04,0.06,0.05,0.1,0.03,0.05,0.1,0.06,0.04,0.08,0.06,0.04,0.04,0.05,7.0000000000000007E-2,0.03,0.06,0.03]
[null,null,null,null,null,null,null,null,"++","--"]
["They give me sufficient information/explanations",2,0,2,2,0,1,1,1,1,2,0,1,0,1,1,1,0,0,0,0,0,0]
[null,0.01,0,0.01,0.02,0,0.02,0.01,0.02,0.01,0.01,0,0.01,0,0.04,0.01,0.04,0,0,0,0,0,0]
["Their website need to be more user-friendly / their website need to be improved",14,5,9,7,1,7,2,5,4,9,0,5,4,0,9,0,5,0,2,3,5,0]
[null,0.05,0.03,0.06,0.05,0.04,0.11,0.02,0.1,0.04,0.06,0,0.06,0.08,0,7.0000000000000007E-2,0,0.04,0,0.04,0.04,7.0000000000000007E-2,0]
[null,null,null,null,null,null,"++","--",null,null,null,null,null,null,null,null,null,null,null,null,null,"++","--"]
["Too much red tape / too bureaucratic",9,3,6,5,1,3,3,3,3,6,0,1,3,2,5,1,2,1,1,2,1,2]
[null,0.03,0.02,0.04,0.04,0.04,0.05,0.03,0.06,0.03,0.04,0,0.01,0.06,0.08,0.04,0.04,0.02,0.05,0.02,0.03,0.01,0.03]
["The issues are resolved in a timely manner / prompt service",5,3,2,2,0,2,0,1,1,2,0,1,0,1,1,1,3,0,1,2,3,0]
[null,0.02,0.02,0.01,0.02,0,0.03,0,0.02,0.01,0.01,0,0.01,0,0.04,0.01,0.04,0.03,0,0.02,0.03,0.04,0]
["They make mistakes / lots of errors occur",10,4,6,6,0,2,4,4,2,6,0,1,4,1,6,0,4,0,1,2,4,0]
[null,0.03,0.03,0.04,0.05,0,0.03,0.04,0.08,0.02,0.04,0,0.01,0.08,0.04,0.04,0,0.03,0,0.02,0.03,0.06,0]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,"++","--"]
["They failed in detecting tax fraud and scam",11,5,6,6,0,1,5,1,5,6,0,5,0,1,6,0,4,1,1,4,2,3]
[null,0.04,0.03,0.04,0.05,0,0.02,0.05,0.02,0.05,0.04,0,0.06,0,0.04,0.04,0,0.03,0.05,0.02,0.05,0.03,0.04]
["Lack of help/support from employees",6,5,1,1,0,0,1,0,1,1,0,1,0,0,1,0,5,0,2,3,3,2]
[null,0.02,0.03,0.01,0.01,0,0,0.01,0,0.01,0.01,0,0.01,0,0,0.01,0,0.04,0,0.04,0.04,0.04,0.03]
["User-friendly Internet service / convenient internet site",4,2,2,2,0,0,2,0,2,2,0,1,0,1,0,2,2,0,2,0,1,1]
[null,0.01,0.01,0.01,0.02,0,0,0.02,0,0.02,0.01,0,0.01,0,0.04,0,0.09,0.02,0,0.04,0,0.01,0.01]
["They are reliable/trustworthy",2,1,1,1,0,0,1,1,0,1,0,0,0,1,0,1,0,1,0,1,1,0]
[null,0.01,0.01,0.01,0.01,0,0,0.01,0.02,0,0.01,0,0,0,0.04,0,0.04,0,0.05,0,0.01,0.01,0]
["Lack of communication between departments/government agencies",4,2,2,2,0,1,1,1,1,1,1,0,2,0,1,1,2,0,0,2,2,0]
[null,0.01,0.01,0.01,0.02,0,0.02,0.01,0.02,0.01,0.01,0.1,0,0.04,0,0.01,0.04,0.02,0,0,0.03,0.03,0]
[null,null,null,null,null,null,null,null,null,null,null,null,null,"++"]
["They are inefficient / bad management",3,1,2,2,0,1,1,0,2,2,0,0,1,1,2,0,0,1,0,1,0,1]
[null,0.01,0.01,0.01,0.02,0,0.02,0.01,0,0.02,0.01,0,0,0.02,0.04,0.01,0,0,0.05,0,0.01,0,0.01]
["Professional/knowledgeable staff",1,0,1,1,0,1,0,0,1,1,0,1,0,0,1,0,0,0,0,0,0,0]
[null,0,0,0.01,0.01,0,0.02,0,0,0.01,0.01,0,0.01,0,0,0.01,0,0,0,0,0,0,0]
["They don't return calls / lack of follow-up",5,2,3,2,1,1,2,1,2,3,0,1,2,0,3,0,2,0,1,1,1,1]
[null,0.02,0.01,0.02,0.02,0.04,0.02,0.02,0.02,0.02,0.02,0,0.01,0.04,0,0.02,0,0.02,0,0.02,0.01,0.01,0.01]
["Understaffed organization",2,2,0,0,0,0,0,0,0,0,0,0,0,0,0,0,2,0,1,1,1,1]
[null,0.01,0.01,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0.02,0,0.02,0.01,0.01,0.01]
["Others",20,9,11,10,1,7,4,2,9,11,0,5,3,3,11,0,6,1,4,3,6,3]
[null,7.0000000000000007E-2,0.06,7.0000000000000007E-2,0.08,0.04,0.11,0.04,0.04,0.08,7.0000000000000007E-2,0,0.06,0.06,0.12,0.08,0,0.05,0.05,7.0000000000000007E-2,0.04,0.09,0.04]
["I don't know",68,33,35,24,9,15,19,5,28,33,2,21,9,5,26,9,21,11,16,14,8,24]
[null,0.22,0.23,0.22,0.18,0.35,0.23,0.2,0.1,0.26,0.22,0.2,0.26,0.17,0.19,0.19,0.39,0.18,0.5,0.28999999999999998,0.18,0.12,0.34]
[null,null,null,null,null,null,null,null,"--","++",null,null,null,null,null,null,null,null,null,null,null,"---","+++"]
["Erreur type a 50%:",5.62,8.17,7.75,8.6,19.22,12.06,10.16,14.14,9.4700000000000006,8,30.99,10.82,13.59,19.22,8.3699999999999992,20.43,8.98,20.89,13.1,11.03,11.8,11.63]
["Des prop. (0.95) a 5%:",2.4500000000000002,3.56,3.38,3.75,8.3800000000000008,5.26,4.43,6.17,4.13,3.49,13.51,4.72,5.92,8.3800000000000008,3.65,8.91,3.92,9.11,5.71,4.8099999999999996,5.14,5.07]
[]
["B1) Neutral (4-7)"]
["Why do you rate the performance of the CRA as ('B1.1') out of 10? "]
["No:22",null,"ALL RESPONDENTS"]
[null,null,"Region of Business (H4)",null,null,null,"Overall CRA performance (B1)",null,null,"Overall Satisfaction with Quality of Service (D5)",null,null,"Attitudes Toward Taxation (CM6)"]
["BAN2","Total","Atlantic","Quebec","Ontario","Western Canada","Good (8-10)","Neutral (4-7)","Poor (0-3)","Satisfied (8-10)","Neutral (4-7)","Dissatisfied (0-3)","Significantly too much","Somewhat too much","About the right amount","Too little"]
["B2"]
["Unweighted Totals :",304,24,55,121,100,0,304,0,30,65,21,67,91,95,31]
["It is difficult to communicate with them (e.g. by phone, in person, by email)",53,7,11,21,14,0,53,0,5,16,5,14,18,10,8]
[null,0.17,0.28999999999999998,0.2,0.17,0.14000000000000001,0,0.17,0,0.17,0.25,0.24,0.21,0.2,0.11,0.26]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,"--"]
["It takes too long to get an answer / to resolve an issue",41,0,6,23,12,0,41,0,6,14,6,9,12,13,6]
[null,0.13,0,0.11,0.19,0.12,0,0.13,0,0.2,0.22,0.28999999999999998,0.13,0.13,0.14000000000000001,0.19]
[null,null,null,null,"++"]
["I received a good service",15,1,3,7,4,0,15,0,2,1,1,1,2,8,4]
[null,0.05,0.04,0.05,0.06,0.04,0,0.05,0,7.0000000000000007E-2,0.02,0.05,0.01,0.02,0.08,0.13]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,"++"]
["They provide conflicting information / they give wrong answers / inappropriate advice",27,2,2,13,10,0,27,0,1,10,2,7,10,6,3]
[null,0.09,0.08,0.04,0.11,0.1,0,0.09,0,0.03,0.15,0.1,0.1,0.11,0.06,0.1]
["They don't answer my questions / incompetent employees",31,2,3,14,11,0,31,0,4,12,5,13,7,5,2]
[null,0.1,0.08,0.05,0.12,0.11,0,0.1,0,0.13,0.18,0.24,0.19,0.08,0.05,0.06]
[null,null,null,null,null,null,null,null,null,null,null,null,"+++"]
["They are efficient / they are doing a good job",11,0,2,4,5,0,11,0,1,2,0,2,3,6,0]
[null,0.04,0,0.04,0.03,0.05,0,0.04,0,0.03,0.03,0,0.03,0.03,0.06,0]
["Insatisfaction regarding the taxation system (e.g. too much taxes, too complex, unfair system)",22,1,4,10,7,0,22,0,1,4,0,8,10,3,1]
[null,7.0000000000000007E-2,0.04,7.0000000000000007E-2,0.08,7.0000000000000007E-2,0,7.0000000000000007E-2,0,0.03,0.06,0,0.12,0.11,0.03,0.03]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,"--"]
["Bad customer service / customer service need to be improved",15,0,0,8,7,0,15,0,2,5,2,4,4,3,2]
[null,0.05,0,0,7.0000000000000007E-2,7.0000000000000007E-2,0,0.05,0,7.0000000000000007E-2,0.08,0.1,0.06,0.04,0.03,0.06]
["They only want to collect our money / they want us to pay penalties / they presume we are guilty",17,3,2,4,7,0,17,0,2,5,2,7,4,3,1]
[null,0.06,0.13,0.04,0.03,7.0000000000000007E-2,0,0.06,0,7.0000000000000007E-2,0.08,0.1,0.1,0.04,0.03,0.03]
[null,null,null,null,null,null,null,null,null,null,null,null,"++"]
["I had problems / issues over the years / difficult to deal with",17,3,3,5,5,0,17,0,2,3,2,2,5,5,3]
[null,0.06,0.13,0.05,0.04,0.05,0,0.06,0,7.0000000000000007E-2,0.05,0.1,0.03,0.05,0.05,0.1]
["I didn't have any trouble dealing with them",8,1,4,2,1,0,8,0,1,0,0,0,6,1,1]
[null,0.03,0.04,7.0000000000000007E-2,0.02,0.01,0,0.03,0,0.03,0,0,0,7.0000000000000007E-2,0.01,0.03]
[null,null,null,"++",null,null,null,null,null,null,null,null,null,"+++"]
["There is always room for improvement",14,3,3,4,4,0,14,0,2,2,0,2,5,5,2]
[null,0.05,0.13,0.05,0.03,0.04,0,0.05,0,7.0000000000000007E-2,0.03,0,0.03,0.05,0.05,0.06]
["They don't provide enough information/explanations / difficulty in finding information",15,3,4,5,3,0,15,0,1,5,2,2,5,7,1]
[null,0.05,0.13,7.0000000000000007E-2,0.04,0.03,0,0.05,0,0.03,0.08,0.1,0.03,0.05,7.0000000000000007E-2,0.03]
["They give me sufficient information/explanations",2,0,0,1,1,0,2,0,1,0,0,1,0,1,0]
[null,0.01,0,0,0.01,0.01,0,0.01,0,0.03,0,0,0.01,0,0.01,0]
["Their website need to be more user-friendly / their website need to be improved",14,2,3,6,3,0,14,0,5,2,3,4,5,2,3]
[null,0.05,0.08,0.05,0.05,0.03,0,0.05,0,0.17,0.03,0.14000000000000001,0.06,0.05,0.02,0.1]
[null,null,null,null,null,null,null,null,null,null,"--"]
["Too much red tape / too bureaucratic",9,1,1,4,3,0,9,0,0,3,1,3,3,2,1]
[null,0.03,0.04,0.02,0.03,0.03,0,0.03,0,0,0.05,0.05,0.04,0.03,0.02,0.03]
["The issues are resolved in a timely manner / prompt service",5,0,0,3,2,0,5,0,0,3,1,1,2,2,0]
[null,0.02,0,0,0.02,0.02,0,0.02,0,0,0.05,0.05,0.01,0.02,0.02,0]
["They make mistakes / lots of errors occur",10,0,1,5,3,0,10,0,2,5,1,3,2,4,1]
[null,0.03,0,0.02,0.04,0.03,0,0.03,0,7.0000000000000007E-2,0.08,0.05,0.04,0.02,0.04,0.03]
["They failed in detecting tax fraud and scam",11,1,2,6,2,0,11,0,1,2,0,2,2,4,2]
[null,0.04,0.04,0.04,0.05,0.02,0,0.04,0,0.03,0.03,0,0.03,0.02,0.04,0.06]
["Lack of help/support from employees",6,1,1,1,3,0,6,0,0,1,2,3,2,1,0]
[null,0.02,0.04,0.02,0.01,0.03,0,0.02,0,0,0.02,0.1,0.04,0.02,0.01,0]
["User-friendly Internet service / convenient internet site",4,1,1,1,1,0,4,0,1,0,0,2,0,1,1]
[null,0.01,0.04,0.02,0.01,0.01,0,0.01,0,0.03,0,0,0.03,0,0.01,0.03]
["They are reliable/trustworthy",2,0,1,1,0,0,2,0,1,1,0,0,0,1,1]
[null,0.01,0,0.02,0.01,0,0,0.01,0,0.03,0.02,0,0,0,0.01,0.03]
["Lack of communication between departments/government agencies",4,0,0,2,2,0,4,0,0,2,1,2,2,0,0]
[null,0.01,0,0,0.02,0.02,0,0.01,0,0,0.03,0.05,0.03,0.02,0,0]
["They are inefficient / bad management",3,1,0,2,0,0,3,0,0,0,0,1,2,0,0]
[null,0.01,0.04,0,0.02,0,0,0.01,0,0,0,0,0.01,0.02,0,0]
["Professional/knowledgeable staff",1,0,0,0,1,0,1,0,0,0,0,0,0,1,0]
[null,0,0,0,0,0.01,0,0,0,0,0,0,0,0,0.01,0]
["They don't return calls / lack of follow-up",5,0,0,5,0,0,5,0,1,1,0,2,1,1,0]
[null,0.02,0,0,0.04,0,0,0.02,0,0.03,0.02,0,0.03,0.01,0.01,0]
[null,null,null,null,"+++"]
["Understaffed organization",2,0,1,0,1,0,2,0,0,1,0,0,0,1,0]
[null,0.01,0,0.02,0,0.01,0,0.01,0,0,0.02,0,0,0,0.01,0]
["Others",20,2,3,7,8,0,20,0,3,3,2,5,10,3,1]
[null,7.0000000000000007E-2,0.08,0.05,0.06,0.08,0,7.0000000000000007E-2,0,0.1,0.05,0.1,7.0000000000000007E-2,0.11,0.03,0.03]
[null,null,null,null,null,null,null,null,null,null,null,null,null,"++"]
["I don't know",68,4,13,27,22,0,68,0,3,6,4,11,15,28,4]
[null,0.22,0.17,0.24,0.22,0.22,0,0.22,0,0.1,0.09,0.19,0.16,0.16,0.28999999999999998,0.13]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,"+++"]
["Erreur type a 50%:",5.62,20,13.21,8.91,9.8000000000000007,"*",5.62,"*",17.89,12.16,21.38,11.97,10.27,10.050000000000001,17.600000000000001]
["Des prop. (0.95) a 5%:",2.4500000000000002,8.7200000000000006,5.76,3.88,4.2699999999999996,"*",2.4500000000000002,"*",7.8,5.3,9.32,5.22,4.4800000000000004,4.38,7.67]
[]
["B1) Poor (0-3)"]
["Why do you rate the performance of the CRA as ('B1.1') out of 10? "]
["No:23",null,null,null,"SME RESPONDENTS ONLY",null,null,null,null,null,null,null,null,null,null,null,null,"TAX INTERMEDIARIES ONLY"]
[null,null,"Type",null,"Visited the CRA Website (E1)",null,"Lenght of Time in Business (H3)",null,"Contacted CRA in Past 12 Months (D1)",null,"Annual Revenue (A3)",null,"Company Type (A4)",null,null,"Position (A6)",null,"Visited the CRA Website (E1)",null,"Lenght of Time in Business (H3)",null,"Contacted CRA in Past 12 Months (D1)"]
[null,"Total","Tax Intermediaries","SME","Yes","No","10 years or less","More than 10 years","Yes","No","Under $5 million","$5 million or more","Sole proprietorship","Incorporated business","Other","President/Owner","Other","Yes","No","10 years or less","More than 10 years","Yes","No"]
["B2"]
["Unweighted Totals :",90,47,43,38,5,14,28,22,17,38,5,21,15,7,38,5,41,6,8,32,31,14]
["It is difficult to communicate with them (e.g. by phone, in person, by email)",26,13,13,12,1,5,7,7,5,12,1,5,6,2,10,3,12,1,3,8,10,2]
[null,0.28999999999999998,0.28000000000000003,0.3,0.32,0.2,0.36,0.25,0.32,0.28999999999999998,0.32,0.2,0.24,0.4,0.28999999999999998,0.26,0.6,0.28999999999999998,0.17,0.38,0.25,0.32,0.14000000000000001]
["It takes too long to get an answer / to resolve an issue",21,10,11,10,1,2,9,6,4,9,2,8,2,1,10,1,10,0,0,8,8,2]
[null,0.23,0.21,0.26,0.26,0.2,0.14000000000000001,0.32,0.27,0.24,0.24,0.4,0.38,0.13,0.14000000000000001,0.26,0.2,0.24,0,0,0.25,0.26,0.14000000000000001]
["They provide conflicting information / they give wrong answers / inappropriate advice",22,13,9,9,0,3,6,3,5,9,0,7,2,0,9,0,12,1,1,11,10,3]
[null,0.24,0.28000000000000003,0.21,0.24,0,0.21,0.21,0.14000000000000001,0.28999999999999998,0.24,0,0.33,0.13,0,0.24,0,0.28999999999999998,0.17,0.13,0.34,0.32,0.21]
["They don't answer my questions / incompetent employees",12,5,7,6,1,1,5,4,3,7,0,3,3,1,6,1,4,1,0,5,3,2]
[null,0.13,0.11,0.16,0.16,0.2,7.0000000000000007E-2,0.18,0.18,0.18,0.18,0,0.14000000000000001,0.2,0.14000000000000001,0.16,0.2,0.1,0.17,0,0.16,0.1,0.14000000000000001]
["Insatisfaction regarding the taxation system (e.g. too much taxes, too complex, unfair system)",7,6,1,1,0,0,1,1,0,1,0,0,1,0,1,0,5,1,0,5,3,2]
[null,0.08,0.13,0.02,0.03,0,0,0.04,0.05,0,0.03,0,0,7.0000000000000007E-2,0,0.03,0,0.12,0.17,0,0.16,0.1,0.14000000000000001]
["Bad customer service / customer service need to be improved",13,3,10,8,2,3,6,5,3,9,1,5,4,1,10,0,3,0,0,3,3,0]
[null,0.14000000000000001,0.06,0.23,0.21,0.4,0.21,0.21,0.23,0.18,0.24,0.2,0.24,0.27,0.14000000000000001,0.26,0,7.0000000000000007E-2,0,0,0.09,0.1,0]
[null,null,"--","++"]
["They only want to collect our money / they want us to pay penalties / they presume we are guilty",8,4,4,3,1,1,3,3,1,3,1,1,2,1,4,0,4,0,1,2,4,0]
[null,0.09,0.09,0.09,0.08,0.2,7.0000000000000007E-2,0.11,0.14000000000000001,0.06,0.08,0.2,0.05,0.13,0.14000000000000001,0.11,0,0.1,0,0.13,0.06,0.13,0]
["I had problems / issues over the years / difficult to deal with",5,1,4,4,0,0,4,4,0,4,0,0,3,1,3,1,0,1,0,1,0,1]
[null,0.06,0.02,0.09,0.11,0,0,0.14000000000000001,0.18,0,0.11,0,0,0.2,0.14000000000000001,0.08,0.2,0,0.17,0,0.03,0,7.0000000000000007E-2]
["There is always room for improvement",1,0,1,1,0,1,0,0,1,1,0,0,1,0,1,0,0,0,0,0,0,0]
[null,0.01,0,0.02,0.03,0,7.0000000000000007E-2,0,0,0.06,0.03,0,0,7.0000000000000007E-2,0,0.03,0,0,0,0,0,0,0]
["They don't provide enough information/explanations / difficulty in finding information",2,1,1,1,0,0,1,1,0,1,0,1,0,0,1,0,1,0,1,0,1,0]
[null,0.02,0.02,0.02,0.03,0,0,0.04,0.05,0,0.03,0,0.05,0,0,0.03,0,0.02,0,0.13,0,0.03,0]
["Their website need to be more user-friendly / their website need to be improved",2,1,1,1,0,1,0,1,0,1,0,0,1,0,1,0,1,0,0,0,1,0]
[null,0.02,0.02,0.02,0.03,0,7.0000000000000007E-2,0,0.05,0,0.03,0,0,7.0000000000000007E-2,0,0.03,0,0.02,0,0,0,0.03,0]
["Too much red tape / too bureaucratic",5,1,4,3,1,0,4,3,1,2,2,1,3,0,4,0,1,0,1,0,0,0]
[null,0.06,0.02,0.09,0.08,0.2,0,0.14000000000000001,0.14000000000000001,0.06,0.05,0.4,0.05,0.2,0,0.11,0,0.02,0,0.13,0,0,0]
["They make mistakes / lots of errors occur",5,3,2,2,0,0,2,1,1,2,0,1,0,1,2,0,3,0,0,2,3,0]
[null,0.06,0.06,0.05,0.05,0,0,7.0000000000000007E-2,0.05,0.06,0.05,0,0.05,0,0.14000000000000001,0.05,0,7.0000000000000007E-2,0,0,0.06,0.1,0]
["They failed in detecting tax fraud and scam",4,3,1,1,0,1,0,0,1,1,0,1,0,0,1,0,2,1,0,3,1,1]
[null,0.04,0.06,0.02,0.03,0,7.0000000000000007E-2,0,0,0.06,0.03,0,0.05,0,0,0.03,0,0.05,0.17,0,0.09,0.03,7.0000000000000007E-2]
["Lack of help/support from employees",6,2,4,3,1,1,3,1,3,3,1,0,3,1,4,0,2,0,0,2,2,0]
[null,7.0000000000000007E-2,0.04,0.09,0.08,0.2,7.0000000000000007E-2,0.11,0.05,0.18,0.08,0.2,0,0.2,0.14000000000000001,0.11,0,0.05,0,0,0.06,0.06,0]
["Lack of communication between departments/government agencies",4,3,1,1,0,1,0,0,1,1,0,1,0,0,1,0,2,1,0,3,3,0]
[null,0.04,0.06,0.02,0.03,0,7.0000000000000007E-2,0,0,0.06,0.03,0,0.05,0,0,0.03,0,0.05,0.17,0,0.09,0.1,0]
["They are inefficient / bad management",5,2,3,3,0,0,3,2,1,3,0,1,1,1,2,1,2,0,1,1,1,1]
[null,0.06,0.04,7.0000000000000007E-2,0.08,0,0,0.11,0.09,0.06,0.08,0,0.05,7.0000000000000007E-2,0.14000000000000001,0.05,0.2,0.05,0,0.13,0.03,0.03,7.0000000000000007E-2]
["They don't return calls / lack of follow-up",2,2,0,0,0,0,0,0,0,0,0,0,0,0,0,0,2,0,0,2,2,0]
[null,0.02,0.04,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0.05,0,0,0.06,0.06,0]
["Others",6,3,3,3,0,2,1,0,3,3,0,1,2,0,3,0,3,0,2,1,2,0]
[null,7.0000000000000007E-2,0.06,7.0000000000000007E-2,0.08,0,0.14000000000000001,0.04,0,0.18,0.08,0,0.05,0.13,0,0.08,0,7.0000000000000007E-2,0,0.25,0.03,0.06,0]
["I don't know",7,3,4,3,1,2,2,2,2,3,1,3,0,1,3,1,2,1,1,1,1,2]
[null,0.08,0.06,0.09,0.08,0.2,0.14000000000000001,7.0000000000000007E-2,0.09,0.12,0.08,0.2,0.14000000000000001,0,0.14000000000000001,0.08,0.2,0.05,0.17,0.13,0.03,0.03,0.14000000000000001]
["Erreur type a 50%:",10.33,14.29,14.94,15.9,43.83,26.19,18.52,20.89,23.77,15.9,43.83,21.38,25.3,37.04,15.9,43.83,15.3,40.01,34.65,17.32,17.600000000000001,26.19]
["Des prop. (0.95) a 5%:",4.5,6.23,6.51,6.93,19.100000000000001,11.42,8.07,9.11,10.36,6.93,19.100000000000001,9.32,11.03,16.149999999999999,6.93,19.100000000000001,6.67,17.440000000000001,15.1,7.55,7.67,11.42]
[]
["B1) Poor (0-3)"]
["Why do you rate the performance of the CRA as ('B1.1') out of 10? "]
["No:24",null,"ALL RESPONDENTS"]
[null,null,"Region of Business (H4)",null,null,null,"Overall CRA performance (B1)",null,null,"Overall Satisfaction with Quality of Service (D5)",null,null,"Attitudes Toward Taxation (CM6)"]
["BAN2","Total","Atlantic","Quebec","Ontario","Western Canada","Good (8-10)","Neutral (4-7)","Poor (0-3)","Satisfied (8-10)","Neutral (4-7)","Dissatisfied (0-3)","Significantly too much","Somewhat too much","About the right amount","Too little"]
["B2"]
["Unweighted Totals :",90,3,13,36,32,0,0,90,5,14,33,40,21,18,8]
["It is difficult to communicate with them (e.g. by phone, in person, by email)",26,1,5,7,10,0,0,26,3,2,12,10,8,5,2]
[null,0.28999999999999998,0.33,0.38,0.19,0.31,0,0,0.28999999999999998,0.6,0.14000000000000001,0.36,0.25,0.38,0.28000000000000003,0.25]
["It takes too long to get an answer / to resolve an issue",21,1,1,10,8,0,0,21,2,4,8,9,5,4,2]
[null,0.23,0.33,0.08,0.28000000000000003,0.25,0,0,0.23,0.4,0.28999999999999998,0.24,0.23,0.24,0.22,0.25]
["They provide conflicting information / they give wrong answers / inappropriate advice",22,1,4,12,5,0,0,22,1,5,7,8,6,6,1]
[null,0.24,0.33,0.31,0.33,0.16,0,0,0.24,0.2,0.36,0.21,0.2,0.28999999999999998,0.33,0.13]
["They don't answer my questions / incompetent employees",12,2,1,2,5,0,0,12,0,1,6,6,2,1,2]
[null,0.13,0.67,0.08,0.06,0.16,0,0,0.13,0,7.0000000000000007E-2,0.18,0.15,0.1,0.06,0.25]
["Insatisfaction regarding the taxation system (e.g. too much taxes, too complex, unfair system)",7,0,1,1,4,0,0,7,1,0,3,5,0,1,1]
[null,0.08,0,0.08,0.03,0.13,0,0,0.08,0.2,0,0.09,0.13,0,0.06,0.13]
["Bad customer service / customer service need to be improved",13,1,1,6,4,0,0,13,0,2,6,5,4,2,1]
[null,0.14000000000000001,0.33,0.08,0.17,0.13,0,0,0.14000000000000001,0,0.14000000000000001,0.18,0.13,0.19,0.11,0.13]
["They only want to collect our money / they want us to pay penalties / they presume we are guilty",8,1,0,4,2,0,0,8,0,0,7,4,2,1,1]
[null,0.09,0.33,0,0.11,0.06,0,0,0.09,0,0,0.21,0.1,0.1,0.06,0.13]
["I had problems / issues over the years / difficult to deal with",5,0,1,1,3,0,0,5,0,0,3,2,2,0,1]
[null,0.06,0,0.08,0.03,0.09,0,0,0.06,0,0,0.09,0.05,0.1,0,0.13]
["There is always room for improvement",1,0,0,0,1,0,0,1,0,0,0,1,0,0,0]
[null,0.01,0,0,0,0.03,0,0,0.01,0,0,0,0.03,0,0,0]
["They don't provide enough information/explanations / difficulty in finding information",2,0,0,1,1,0,0,2,0,0,2,2,0,0,0]
[null,0.02,0,0,0.03,0.03,0,0,0.02,0,0,0.06,0.05,0,0,0]
["Their website need to be more user-friendly / their website need to be improved",2,0,1,0,0,0,0,2,0,0,2,2,0,0,0]
[null,0.02,0,0.08,0,0,0,0,0.02,0,0,0.06,0.05,0,0,0]
["Too much red tape / too bureaucratic",5,0,0,3,2,0,0,5,0,1,2,4,1,0,0]
[null,0.06,0,0,0.08,0.06,0,0,0.06,0,7.0000000000000007E-2,0.06,0.1,0.05,0,0]
["They make mistakes / lots of errors occur",5,0,1,2,1,0,0,5,1,0,3,0,4,1,0]
[null,0.06,0,0.08,0.06,0.03,0,0,0.06,0.2,0,0.09,0,0.19,0.06,0]
[null,null,null,null,null,null,null,null,null,null,null,null,"--"]
["They failed in detecting tax fraud and scam",4,0,0,2,2,0,0,4,0,0,1,2,0,1,1]
[null,0.04,0,0,0.06,0.06,0,0,0.04,0,0,0.03,0.05,0,0.06,0.13]
["Lack of help/support from employees",6,1,1,3,1,0,0,6,0,1,2,4,0,2,0]
[null,7.0000000000000007E-2,0.33,0.08,0.08,0.03,0,0,7.0000000000000007E-2,0,7.0000000000000007E-2,0.06,0.1,0,0.11,0]
["Lack of communication between departments/government agencies",4,0,1,2,1,0,0,4,0,1,2,0,1,2,0]
[null,0.04,0,0.08,0.06,0.03,0,0,0.04,0,7.0000000000000007E-2,0.06,0,0.05,0.11,0]
["They are inefficient / bad management",5,1,1,2,1,0,0,5,0,1,2,2,0,0,3]
[null,0.06,0.33,0.08,0.06,0.03,0,0,0.06,0,7.0000000000000007E-2,0.06,0.05,0,0,0.38]
["They don't return calls / lack of follow-up",2,0,0,0,2,0,0,2,0,1,1,2,0,0,0]
[null,0.02,0,0,0,0.06,0,0,0.02,0,7.0000000000000007E-2,0.03,0.05,0,0,0]
["Others",6,0,0,2,4,0,0,6,0,1,1,3,0,2,0]
[null,7.0000000000000007E-2,0,0,0.06,0.13,0,0,7.0000000000000007E-2,0,7.0000000000000007E-2,0.03,0.08,0,0.11,0]
["I don't know",7,0,1,3,3,0,0,7,0,2,1,4,1,2,0]
[null,0.08,0,0.08,0.08,0.09,0,0,0.08,0,0.14000000000000001,0.03,0.1,0.05,0.11,0]
["Erreur type a 50%:",10.33,56.58,27.18,16.329999999999998,17.32,"*","*",10.33,43.83,26.19,17.059999999999999,15.49,21.38,23.1,34.65]
["Des prop. (0.95) a 5%:",4.5,24.66,11.85,7.12,7.55,"*","*",4.5,19.100000000000001,11.42,7.44,6.75,9.32,10.07,15.1]
[]
["On a scale of 0 to 10, where 0 means completely disagree and 10 means completely agree, based on your general impressions of the CRA, how would you rate the following statements about the CRA:"]
["The CRA treats taxpayer information with complete confidentiality "]
["No:25",null,null,null,"SME RESPONDENTS ONLY",null,null,null,null,null,null,null,null,null,null,null,null,"TAX INTERMEDIARIES ONLY"]
[null,null,"Type",null,"Visited the CRA Website (E1)",null,"Lenght of Time in Business (H3)",null,"Contacted CRA in Past 12 Months (D1)",null,"Annual Revenue (A3)",null,"Company Type (A4)",null,null,"Position (A6)",null,"Visited the CRA Website (E1)",null,"Lenght of Time in Business (H3)",null,"Contacted CRA in Past 12 Months (D1)"]
[null,"Total","Tax Intermediaries","SME","Yes","No","10 years or less","More than 10 years","Yes","No","Under $5 million","$5 million or more","Sole proprietorship","Incorporated business","Other","President/Owner","Other","Yes","No","10 years or less","More than 10 years","Yes","No"]
["B3_1"]
["Unweighted Totals :",605,303,302,255,42,119,181,91,194,285,17,163,96,43,262,40,246,53,112,173,145,149]
["NET Agree (8-10)",309,151,158,134,20,62,95,40,108,151,7,85,48,25,136,22,123,27,58,85,66,81]
[null,0.51,0.5,0.52,0.53,0.48,0.52,0.52,0.44,0.56000000000000005,0.53,0.41,0.52,0.5,0.57999999999999996,0.52,0.55000000000000004,0.5,0.51,0.52,0.49,0.46,0.54]
["NET Neutral (4-7)",193,107,86,72,13,38,48,31,49,79,7,46,29,11,73,13,86,20,42,59,54,50]
[null,0.32,0.35,0.28000000000000003,0.28000000000000003,0.31,0.32,0.27,0.34,0.25,0.28000000000000003,0.41,0.28000000000000003,0.3,0.26,0.28000000000000003,0.33,0.35,0.38,0.38,0.34,0.37,0.34]
["NET Disagree (0-3)",42,24,18,15,3,8,10,7,11,16,2,11,6,1,17,1,21,3,6,15,17,6]
[null,7.0000000000000007E-2,0.08,0.06,0.06,7.0000000000000007E-2,7.0000000000000007E-2,0.06,0.08,0.06,0.06,0.12,7.0000000000000007E-2,0.06,0.02,0.06,0.03,0.09,0.06,0.05,0.09,0.12,0.04]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,"++","--"]
["0 - Completely disagree",15,8,7,6,1,3,4,4,3,6,1,4,3,0,7,0,7,1,2,5,4,4]
[null,0.02,0.03,0.02,0.02,0.02,0.03,0.02,0.04,0.02,0.02,0.06,0.02,0.03,0,0.03,0,0.03,0.02,0.02,0.03,0.03,0.03]
[1,4,3,1,0,1,0,1,0,1,0,1,1,0,0,1,0,3,0,0,2,3,0]
[null,0.01,0.01,0,0,0.02,0,0.01,0,0.01,0,0.06,0.01,0,0,0,0,0.01,0,0,0.01,0.02,0]
[null,null,null,null,"--","++"]
[2,8,5,3,3,0,0,3,2,1,3,0,1,1,1,2,1,4,1,2,3,3,1]
[null,0.01,0.02,0.01,0.01,0,0,0.02,0.02,0.01,0.01,0,0.01,0.01,0.02,0.01,0.03,0.02,0.02,0.02,0.02,0.02,0.01]
[3,15,8,7,6,1,5,2,1,6,7,0,5,2,0,7,0,7,1,2,5,7,1]
[null,0.02,0.03,0.02,0.02,0.02,0.04,0.01,0.01,0.03,0.02,0,0.03,0.02,0,0.03,0,0.03,0.02,0.02,0.03,0.05,0.01]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,"++","--"]
[4,14,6,8,6,2,7,1,5,3,6,2,3,3,2,5,3,4,2,2,4,3,3]
[null,0.02,0.02,0.03,0.02,0.05,0.06,0.01,0.05,0.02,0.02,0.12,0.02,0.03,0.05,0.02,0.08,0.02,0.04,0.02,0.02,0.02,0.02]
[null,null,null,null,null,null,"+++","---",null,null,null,null,null,null,null,"--","++"]
[5,58,32,26,22,4,10,16,10,14,23,3,13,9,4,24,2,21,11,16,14,17,14]
[null,0.1,0.11,0.09,0.09,0.1,0.08,0.09,0.11,7.0000000000000007E-2,0.08,0.18,0.08,0.09,0.09,0.09,0.05,0.09,0.21,0.14000000000000001,0.08,0.12,0.09]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,"---","+++"]
[6,42,29,13,10,2,5,8,4,7,13,0,7,5,1,9,4,25,4,9,18,15,12]
[null,7.0000000000000007E-2,0.1,0.04,0.04,0.05,0.04,0.04,0.04,0.04,0.05,0,0.04,0.05,0.02,0.03,0.1,0.1,0.08,0.08,0.1,0.1,0.08]
[null,null,"++","--"]
[7,79,40,39,34,5,16,23,12,25,37,2,23,12,4,35,4,36,3,15,23,19,21]
[null,0.13,0.13,0.13,0.13,0.12,0.13,0.13,0.13,0.13,0.13,0.12,0.14000000000000001,0.13,0.09,0.13,0.1,0.15,0.06,0.13,0.13,0.13,0.14000000000000001]
[8,96,53,43,39,3,19,24,11,30,40,3,24,11,8,37,6,41,12,17,31,22,30]
[null,0.16,0.17,0.14000000000000001,0.15,7.0000000000000007E-2,0.16,0.13,0.12,0.15,0.14000000000000001,0.18,0.15,0.11,0.19,0.14000000000000001,0.15,0.17,0.23,0.15,0.18,0.15,0.2]
[9,81,43,38,30,7,16,21,9,26,37,1,20,14,4,34,4,33,10,15,26,16,25]
[null,0.13,0.14000000000000001,0.13,0.12,0.17,0.13,0.12,0.1,0.13,0.13,0.06,0.12,0.15,0.09,0.13,0.1,0.13,0.19,0.13,0.15,0.11,0.17]
["10 - Completely agree",132,55,77,65,10,27,50,20,52,74,3,41,23,13,65,12,49,5,26,28,28,26]
[null,0.22,0.18,0.25,0.25,0.24,0.23,0.28000000000000003,0.22,0.27,0.26,0.18,0.25,0.24,0.3,0.25,0.3,0.2,0.09,0.23,0.16,0.19,0.17]
[null,null,"--","++"]
["I don’t know",61,21,40,34,6,11,28,13,26,39,1,21,13,6,36,4,16,3,6,14,8,12]
[null,0.1,7.0000000000000007E-2,0.13,0.13,0.14000000000000001,0.09,0.15,0.14000000000000001,0.13,0.14000000000000001,0.06,0.13,0.14000000000000001,0.14000000000000001,0.14000000000000001,0.1,7.0000000000000007E-2,0.06,0.05,0.08,0.06,0.08]
[null,null,"---","+++"]
["Erreur type a 50%:",3.98,5.63,5.64,6.14,15.12,8.98,7.28,10.27,7.04,5.8,23.77,7.68,10,14.94,6.05,15.49,6.25,13.46,9.26,7.45,8.14,8.0299999999999994]
["Des prop. (0.95) a 5%:",1.74,2.4500000000000002,2.46,2.68,6.59,3.92,3.18,4.4800000000000004,3.07,2.5299999999999998,10.36,3.35,4.3600000000000003,6.51,2.64,6.75,2.72,5.87,4.04,3.25,3.55,3.5]
["Mean :",7.4,7.2,7.6,7.6,7.4,7.4,7.8,7.1,7.8,7.7,6.3,7.6,7.5,7.9,7.6,7.8,7.3,7,7.4,7.2,6.9,7.5]
["Standard Deviation :",2.4,2.4,2.4,2.4,2.7,2.4,2.4,2.7,2.2999999999999998,2.4,3.1,2.4,2.5,2.2000000000000002,2.5,2.2000000000000002,2.5,2.2999999999999998,2.2999999999999998,2.5,2.6,2.2000000000000002]
["Student's T :",null,"--","--","--","--","--","--",95,95,"--","--","--","--","--","--","--","--","--","--","--",95,95]
[]
["On a scale of 0 to 10, where 0 means completely disagree and 10 means completely agree, based on your general impressions of the CRA, how would you rate the following statements about the CRA:"]
["The CRA treats taxpayer information with complete confidentiality "]
["No:26",null,"ALL RESPONDENTS"]
[null,null,"Region of Business (H4)",null,null,null,"Overall CRA performance (B1)",null,null,"Overall Satisfaction with Quality of Service (D5)",null,null,"Attitudes Toward Taxation (CM6)"]
["BAN2","Total","Atlantic","Quebec","Ontario","Western Canada","Good (8-10)","Neutral (4-7)","Poor (0-3)","Satisfied (8-10)","Neutral (4-7)","Dissatisfied (0-3)","Significantly too much","Somewhat too much","About the right amount","Too little"]
["B3_1"]
["Unweighted Totals :",605,40,130,234,184,190,304,90,90,90,54,137,182,191,55]
["NET Agree (8-10)",309,19,72,123,87,154,128,17,69,28,9,48,107,111,30]
[null,0.51,0.48,0.55000000000000004,0.53,0.47,0.81,0.42,0.19,0.77,0.31,0.17,0.35,0.59,0.57999999999999996,0.55000000000000004]
[null,null,null,null,null,null,"++++","----","----","++++","----","----","----","++"]
["NET Neutral (4-7)",193,14,38,75,62,23,131,35,15,46,24,58,57,53,14]
[null,0.32,0.35,0.28999999999999998,0.32,0.34,0.12,0.43,0.39,0.17,0.51,0.44,0.42,0.31,0.28000000000000003,0.25]
[null,null,null,null,null,null,"----","++++",null,"----","++++",null,"+++"]
["NET Disagree (0-3)",42,1,5,16,18,3,13,25,1,6,17,18,5,9,7]
[null,7.0000000000000007E-2,0.03,0.04,7.0000000000000007E-2,0.1,0.02,0.04,0.28000000000000003,0.01,7.0000000000000007E-2,0.31,0.13,0.03,0.05,0.13]
[null,null,null,null,null,null,"----","---","++++","----",null,"++++","++++","---"]
["0 - Completely disagree",15,0,3,4,8,1,3,11,0,1,7,6,4,2,3]
[null,0.02,0,0.02,0.02,0.04,0.01,0.01,0.12,0,0.01,0.13,0.04,0.02,0.01,0.05]
[null,null,null,null,null,null,"--","--","++++","--",null,"++++"]
[1,4,0,0,2,1,0,1,3,0,0,3,3,0,0,0]
[null,0.01,0,0,0.01,0.01,0,0,0.03,0,0,0.06,0.02,0,0,0]
[null,null,null,null,null,null,null,null,"++++",null,null,"+++","+++"]
[2,8,0,0,5,3,0,4,4,0,1,4,2,1,4,1]
[null,0.01,0,0,0.02,0.02,0,0.01,0.04,0,0.01,7.0000000000000007E-2,0.01,0.01,0.02,0.02]
[null,null,null,null,null,null,"--",null,"+++",null,null,"+++"]
[3,15,1,2,5,6,2,5,7,1,4,3,7,0,3,3]
[null,0.02,0.03,0.02,0.02,0.03,0.01,0.02,0.08,0.01,0.04,0.06,0.05,0,0.02,0.05]
[null,null,null,null,null,null,null,null,"++++",null,null,null,"++","--"]
[4,14,1,3,8,2,1,9,4,0,4,4,4,4,5,1]
[null,0.02,0.03,0.02,0.03,0.01,0.01,0.03,0.04,0,0.04,7.0000000000000007E-2,0.03,0.02,0.03,0.02]
[null,null,null,null,null,null,"--",null,null,"--"]
[5,58,6,7,21,23,4,38,15,5,13,9,18,17,14,2]
[null,0.1,0.15,0.05,0.09,0.13,0.02,0.13,0.17,0.06,0.14000000000000001,0.17,0.13,0.09,7.0000000000000007E-2,0.04]
[null,null,null,null,null,null,"----","++","++","--"]
[6,42,4,9,13,15,4,30,7,2,9,8,13,11,15,2]
[null,7.0000000000000007E-2,0.1,7.0000000000000007E-2,0.06,0.08,0.02,0.1,0.08,0.02,0.1,0.15,0.09,0.06,0.08,0.04]
[null,null,null,null,null,null,"---","+++",null,"---",null,"++"]
[7,79,3,19,33,22,14,54,9,8,20,3,23,25,19,9]
[null,0.13,0.08,0.15,0.14000000000000001,0.12,7.0000000000000007E-2,0.18,0.1,0.09,0.22,0.06,0.17,0.14000000000000001,0.1,0.16]
[null,null,null,null,null,null,"---","++++",null,null,"+++"]
[8,96,5,31,38,20,40,46,6,13,17,3,14,29,36,11]
[null,0.16,0.13,0.24,0.16,0.11,0.21,0.15,7.0000000000000007E-2,0.14000000000000001,0.19,0.06,0.1,0.16,0.19,0.2]
[null,null,null,"+++",null,"--","++",null,"--",null,null,"--","--"]
[9,81,2,18,40,20,37,36,5,19,5,1,6,28,36,8]
[null,0.13,0.05,0.14000000000000001,0.17,0.11,0.19,0.12,0.06,0.21,0.06,0.02,0.04,0.15,0.19,0.15]
[null,null,null,null,"++",null,"+++",null,"--","++++","--","--","----",null,"++"]
["10 - Completely agree",132,12,23,45,47,77,46,6,37,6,5,28,50,39,11]
[null,0.22,0.3,0.18,0.19,0.26,0.41,0.15,7.0000000000000007E-2,0.41,7.0000000000000007E-2,0.09,0.2,0.27,0.2,0.2]
[null,null,null,null,null,null,"++++","----","----","++++","----","--"]
["I don’t know",61,6,15,20,17,10,32,13,5,10,4,13,13,18,4]
[null,0.1,0.15,0.12,0.09,0.09,0.05,0.11,0.14000000000000001,0.06,0.11,7.0000000000000007E-2,0.09,7.0000000000000007E-2,0.09,7.0000000000000007E-2]
[null,null,null,null,null,null,"--"]
["Erreur type a 50%:",3.98,15.49,8.6,6.41,7.22,7.11,5.62,10.33,10.33,10.33,13.34,8.3699999999999992,7.26,7.09,13.21]
["Des prop. (0.95) a 5%:",1.74,6.75,3.75,2.79,3.15,3.1,2.4500000000000002,4.5,4.5,4.5,5.81,3.65,3.17,3.09,5.76]
["Mean :",7.4,7.6,7.7,7.4,7.2,8.8000000000000007,7.2,4.9000000000000004,8.6999999999999993,6.6,4.7,6.6,7.9,7.7,7.3]
["Standard Deviation :",2.4,2.2000000000000002,2.1,2.4,2.7,1.6,2.1,3.1,1.6,2,3.1,2.8,2.2000000000000002,2.2000000000000002,2.7]
["Student's T :",null,"--","--","--","--","99.9","--","99.9","99.9","--","99.9","99.9",99,"--","--"]
[]
["The CRA is honest in dealing with taxpayers. "]
["No:27",null,null,null,"SME RESPONDENTS ONLY",null,null,null,null,null,null,null,null,null,null,null,null,"TAX INTERMEDIARIES ONLY"]
[null,null,"Type",null,"Visited the CRA Website (E1)",null,"Lenght of Time in Business (H3)",null,"Contacted CRA in Past 12 Months (D1)",null,"Annual Revenue (A3)",null,"Company Type (A4)",null,null,"Position (A6)",null,"Visited the CRA Website (E1)",null,"Lenght of Time in Business (H3)",null,"Contacted CRA in Past 12 Months (D1)"]
[null,"Total","Tax Intermediaries","SME","Yes","No","10 years or less","More than 10 years","Yes","No","Under $5 million","$5 million or more","Sole proprietorship","Incorporated business","Other","President/Owner","Other","Yes","No","10 years or less","More than 10 years","Yes","No"]
["B3_2"]
["Unweighted Totals :",605,303,302,255,42,119,181,91,194,285,17,163,96,43,262,40,246,53,112,173,145,149]
["NET Agree (8-10)",231,125,106,87,16,38,67,28,71,104,2,63,31,12,95,11,100,24,52,69,53,70]
[null,0.38,0.41,0.35,0.34,0.38,0.32,0.37,0.31,0.37,0.36,0.12,0.39,0.32,0.28000000000000003,0.36,0.28000000000000003,0.41,0.45,0.46,0.4,0.37,0.47]
["NET Neutral (4-7)",247,125,122,104,16,54,68,38,78,111,11,60,42,20,98,24,100,25,44,73,62,60]
[null,0.41,0.41,0.4,0.41,0.38,0.45,0.38,0.42,0.4,0.39,0.65,0.37,0.44,0.47,0.37,0.6,0.41,0.47,0.39,0.42,0.43,0.4]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,"---","+++"]
["NET Disagree (0-3)",84,40,44,39,5,14,30,20,21,40,4,19,18,7,41,3,37,3,13,22,26,11]
[null,0.14000000000000001,0.13,0.15,0.15,0.12,0.12,0.17,0.22,0.11,0.14000000000000001,0.24,0.12,0.19,0.16,0.16,0.08,0.15,0.06,0.12,0.13,0.18,7.0000000000000007E-2]
[null,null,null,null,null,null,null,null,"++","--",null,null,null,null,null,null,null,null,null,null,null,"+++","---"]
["0 - Completely disagree",31,17,14,14,0,6,8,9,3,12,2,6,6,2,13,1,16,1,6,8,11,6]
[null,0.05,0.06,0.05,0.05,0,0.05,0.04,0.1,0.02,0.04,0.12,0.04,0.06,0.05,0.05,0.03,7.0000000000000007E-2,0.02,0.05,0.05,0.08,0.04]
[null,null,null,null,null,null,null,null,"+++","---"]
[1,18,7,11,8,3,3,8,3,8,10,1,5,4,2,10,1,6,1,1,5,6,0]
[null,0.03,0.02,0.04,0.03,7.0000000000000007E-2,0.03,0.04,0.03,0.04,0.04,0.06,0.03,0.04,0.05,0.04,0.03,0.02,0.02,0.01,0.03,0.04,0]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,"++","--"]
[2,15,7,8,7,1,3,5,5,3,7,1,5,2,1,8,0,7,0,2,5,4,3]
[null,0.02,0.02,0.03,0.03,0.02,0.03,0.03,0.05,0.02,0.02,0.06,0.03,0.02,0.02,0.03,0,0.03,0,0.02,0.03,0.03,0.02]
[3,20,9,11,10,1,2,9,3,7,11,0,3,6,2,10,1,8,1,4,4,5,2]
[null,0.03,0.03,0.04,0.04,0.02,0.02,0.05,0.03,0.04,0.04,0,0.02,0.06,0.05,0.04,0.03,0.03,0.02,0.04,0.02,0.03,0.01]
[4,30,23,7,5,2,5,2,2,5,7,0,4,1,2,5,2,19,4,7,14,13,10]
[null,0.05,0.08,0.02,0.02,0.05,0.04,0.01,0.02,0.03,0.02,0,0.02,0.01,0.05,0.02,0.05,0.08,0.08,0.06,0.08,0.09,7.0000000000000007E-2]
[null,null,"+++","---"]
[5,79,37,42,35,6,18,24,14,27,38,4,21,16,5,33,9,25,12,16,19,18,18]
[null,0.13,0.12,0.14000000000000001,0.14000000000000001,0.14000000000000001,0.15,0.13,0.15,0.14000000000000001,0.13,0.24,0.13,0.17,0.12,0.13,0.23,0.1,0.23,0.14000000000000001,0.11,0.12,0.12]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,"--","++"]
[6,60,28,32,29,3,13,19,11,17,29,3,15,13,4,26,6,26,2,6,19,12,14]
[null,0.1,0.09,0.11,0.11,7.0000000000000007E-2,0.11,0.1,0.12,0.09,0.1,0.18,0.09,0.14000000000000001,0.09,0.1,0.15,0.11,0.04,0.05,0.11,0.08,0.09]
[7,78,37,41,35,5,18,23,11,29,37,4,20,12,9,34,7,30,7,15,21,19,18]
[null,0.13,0.12,0.14000000000000001,0.14000000000000001,0.12,0.15,0.13,0.12,0.15,0.13,0.24,0.12,0.13,0.21,0.13,0.18,0.12,0.13,0.13,0.12,0.13,0.12]
[8,96,53,43,36,5,17,25,12,30,42,1,25,14,4,40,3,43,9,21,29,27,26]
[null,0.16,0.17,0.14000000000000001,0.14000000000000001,0.12,0.14000000000000001,0.14000000000000001,0.13,0.15,0.15,0.06,0.15,0.15,0.09,0.15,0.08,0.17,0.17,0.19,0.17,0.19,0.17]
[9,60,34,26,20,5,5,21,4,20,26,0,12,10,4,22,4,29,5,12,21,12,21]
[null,0.1,0.11,0.09,0.08,0.12,0.04,0.12,0.04,0.1,0.09,0,7.0000000000000007E-2,0.1,0.09,0.08,0.1,0.12,0.09,0.11,0.12,0.08,0.14000000000000001]
[null,null,null,null,null,null,"--","++"]
["10 - Completely agree",75,38,37,31,6,16,21,12,21,36,1,26,7,4,33,4,28,10,19,19,14,23]
[null,0.12,0.13,0.12,0.12,0.14000000000000001,0.13,0.12,0.13,0.11,0.13,0.06,0.16,7.0000000000000007E-2,0.09,0.13,0.1,0.11,0.19,0.17,0.11,0.1,0.15]
[null,null,null,null,null,null,null,null,null,null,null,null,"++"]
["I don’t know",43,13,30,25,5,13,16,5,24,30,0,21,5,4,28,2,9,1,3,9,4,8]
[null,7.0000000000000007E-2,0.04,0.1,0.1,0.12,0.11,0.09,0.05,0.12,0.11,0,0.13,0.05,0.09,0.11,0.05,0.04,0.02,0.03,0.05,0.03,0.05]
[null,null,"---","+++"]
["Erreur type a 50%:",3.98,5.63,5.64,6.14,15.12,8.98,7.28,10.27,7.04,5.8,23.77,7.68,10,14.94,6.05,15.49,6.25,13.46,9.26,7.45,8.14,8.0299999999999994]
["Des prop. (0.95) a 5%:",1.74,2.4500000000000002,2.46,2.68,6.59,3.92,3.18,4.4800000000000004,3.07,2.5299999999999998,10.36,3.35,4.3600000000000003,6.51,2.64,6.75,2.72,5.87,4.04,3.25,3.55,3.5]
["Mean :",6.4,6.4,6.3,6.3,6.6,6.3,6.3,5.8,6.6,6.4,5.0999999999999996,6.6,6,6.1,6.3,6.4,6.3,6.9,6.7,6.4,6,6.9]
["Standard Deviation :",2.8,2.8,2.8,2.8,2.7,2.7,2.8,3.1,2.5,2.8,2.8,2.8,2.8,2.8,2.8,2.2999999999999998,2.8,2.4,2.7,2.7,2.9,2.5]
["Student's T :",null,"--","--","--","--","--","--",95,95,"--","--","--","--","--","--","--","--","--","--","--",99,99]
[]
["The CRA is honest in dealing with taxpayers. "]
["No:28",null,"ALL RESPONDENTS"]
[null,null,"Region of Business (H4)",null,null,null,"Overall CRA performance (B1)",null,null,"Overall Satisfaction with Quality of Service (D5)",null,null,"Attitudes Toward Taxation (CM6)"]
["BAN2","Total","Atlantic","Quebec","Ontario","Western Canada","Good (8-10)","Neutral (4-7)","Poor (0-3)","Satisfied (8-10)","Neutral (4-7)","Dissatisfied (0-3)","Significantly too much","Somewhat too much","About the right amount","Too little"]
["B3_2"]
["Unweighted Totals :",605,40,130,234,184,190,304,90,90,90,54,137,182,191,55]
["NET Agree (8-10)",231,13,63,100,50,137,79,8,59,15,6,27,87,88,23]
[null,0.38,0.33,0.48,0.43,0.27,0.72,0.26,0.09,0.66,0.17,0.11,0.2,0.48,0.46,0.42]
[null,null,null,"+++",null,"----","++++","----","----","++++","----","----","----","+++","++"]
["NET Neutral (4-7)",247,19,51,85,88,39,177,24,25,60,15,58,71,80,21]
[null,0.41,0.48,0.39,0.36,0.48,0.21,0.57999999999999996,0.27,0.28000000000000003,0.67,0.28000000000000003,0.42,0.39,0.42,0.38]
[null,null,null,null,"--","++","----","++++","---","----","++++","--"]
["NET Disagree (0-3)",84,4,10,33,32,3,26,53,2,12,31,44,15,13,9]
[null,0.14000000000000001,0.1,0.08,0.14000000000000001,0.17,0.02,0.09,0.59,0.02,0.13,0.56999999999999995,0.32,0.08,7.0000000000000007E-2,0.16]
[null,null,null,"--",null,null,"----","----","++++","----",null,"++++","++++","---","----"]
["0 - Completely disagree",31,2,3,12,12,1,4,26,1,2,17,17,5,4,5]
[null,0.05,0.05,0.02,0.05,7.0000000000000007E-2,0.01,0.01,0.28999999999999998,0.01,0.02,0.31,0.12,0.03,0.02,0.09]
[null,null,null,null,null,null,"----","----","++++","---","---","++++","++++","--","--"]
[1,18,0,0,10,6,0,5,13,0,1,8,10,2,4,1]
[null,0.03,0,0,0.04,0.03,0,0.02,0.14000000000000001,0,0.01,0.15,7.0000000000000007E-2,0.01,0.02,0.02]
[null,null,null,"--",null,null,"---","--","++++","--",null,"++++","++++"]
[2,15,1,4,4,6,0,4,9,1,5,2,7,6,1,1]
[null,0.02,0.03,0.03,0.02,0.03,0,0.01,0.1,0.01,0.06,0.04,0.05,0.03,0.01,0.02]
[null,null,null,null,null,null,"--",null,"++++",null,null,null,"++",null,"--"]
[3,20,1,3,7,8,2,13,5,0,4,4,10,2,4,2]
[null,0.03,0.03,0.02,0.03,0.04,0.01,0.04,0.06,0,0.04,7.0000000000000007E-2,7.0000000000000007E-2,0.01,0.02,0.04]
[null,null,null,null,null,null,"--",null,null,"--",null,null,"+++"]
[4,30,2,5,8,13,1,22,7,0,10,5,6,8,10,3]
[null,0.05,0.05,0.04,0.03,7.0000000000000007E-2,0.01,7.0000000000000007E-2,0.08,0,0.11,0.09,0.04,0.04,0.05,0.05]
[null,null,null,null,null,null,"----","++",null,"---","++"]
[5,79,8,14,35,20,9,57,11,4,22,6,22,19,26,6]
[null,0.13,0.2,0.11,0.15,0.11,0.05,0.19,0.12,0.04,0.24,0.11,0.16,0.1,0.14000000000000001,0.11]
[null,null,null,null,null,null,"----","++++",null,"---","++++"]
[6,60,5,11,18,26,13,43,3,11,10,2,14,21,17,3]
[null,0.1,0.13,0.08,0.08,0.14000000000000001,7.0000000000000007E-2,0.14000000000000001,0.03,0.12,0.11,0.04,0.1,0.12,0.09,0.05]
[null,null,null,null,null,"++",null,"++++","--"]
[7,78,4,21,24,29,16,55,3,10,18,2,16,23,27,9]
[null,0.13,0.1,0.16,0.1,0.16,0.08,0.18,0.03,0.11,0.2,0.04,0.12,0.13,0.14000000000000001,0.16]
[null,null,null,null,null,null,"--","++++","---",null,"+++","--"]
[8,96,5,27,37,24,38,48,5,23,11,4,9,34,40,11]
[null,0.16,0.13,0.21,0.16,0.13,0.2,0.16,0.06,0.26,0.12,7.0000000000000007E-2,7.0000000000000007E-2,0.19,0.21,0.2]
[null,null,null,null,null,null,"++",null,"---","+++",null,"--","----",null,"++"]
[9,60,2,14,32,12,39,20,1,13,2,1,10,24,21,4]
[null,0.1,0.05,0.11,0.14000000000000001,7.0000000000000007E-2,0.21,7.0000000000000007E-2,0.01,0.14000000000000001,0.02,0.02,7.0000000000000007E-2,0.13,0.11,7.0000000000000007E-2]
[null,null,null,null,"++","--","++++","---","---","++++","--"]
["10 - Completely agree",75,6,22,31,14,60,11,2,23,2,1,8,29,27,8]
[null,0.12,0.15,0.17,0.13,0.08,0.32,0.04,0.02,0.26,0.02,0.02,0.06,0.16,0.14000000000000001,0.15]
[null,null,null,null,null,"--","++++","----","---","++++","----","--","---"]
["I don’t know",43,4,6,16,14,11,22,5,4,3,2,8,9,10,2]
[null,7.0000000000000007E-2,0.1,0.05,7.0000000000000007E-2,0.08,0.06,7.0000000000000007E-2,0.06,0.04,0.03,0.04,0.06,0.05,0.05,0.04]
["Erreur type a 50%:",3.98,15.49,8.6,6.41,7.22,7.11,5.62,10.33,10.33,10.33,13.34,8.3699999999999992,7.26,7.09,13.21]
["Des prop. (0.95) a 5%:",1.74,6.75,3.75,2.79,3.15,3.1,2.4500000000000002,4.5,4.5,4.5,5.81,3.65,3.17,3.09,5.76]
["Mean :",6.4,6.4,7.1,6.5,5.8,8.4,6.2,2.8,8,5.6,2.9,4.9000000000000004,7,7,6.3]
["Standard Deviation :",2.8,2.7,2.4,2.9,2.7,1.7,2.1,2.8,1.9,2.1,3,3.1,2.5,2.4,3]
["Student's T :",null,"--","99.9","--",99,"99.9","--","99.9","99.9","--","99.9","99.9","99.9","99.9","--"]
[]
["The CRA treats taxpayers with respect. "]
["No:29",null,null,null,"SME RESPONDENTS ONLY",null,null,null,null,null,null,null,null,null,null,null,null,"TAX INTERMEDIARIES ONLY"]
[null,null,"Type",null,"Visited the CRA Website (E1)",null,"Lenght of Time in Business (H3)",null,"Contacted CRA in Past 12 Months (D1)",null,"Annual Revenue (A3)",null,"Company Type (A4)",null,null,"Position (A6)",null,"Visited the CRA Website (E1)",null,"Lenght of Time in Business (H3)",null,"Contacted CRA in Past 12 Months (D1)"]
[null,"Total","Tax Intermediaries","SME","Yes","No","10 years or less","More than 10 years","Yes","No","Under $5 million","$5 million or more","Sole proprietorship","Incorporated business","Other","President/Owner","Other","Yes","No","10 years or less","More than 10 years","Yes","No"]
["B3_3"]
["Unweighted Totals :",605,303,302,255,42,119,181,91,194,285,17,163,96,43,262,40,246,53,112,173,145,149]
["NET Agree (8-10)",218,124,94,75,15,36,58,24,66,92,2,51,31,12,81,13,99,24,57,63,55,67]
[null,0.36,0.41,0.31,0.28999999999999998,0.36,0.3,0.32,0.26,0.34,0.32,0.12,0.31,0.32,0.28000000000000003,0.31,0.33,0.4,0.45,0.51,0.36,0.38,0.45]
[null,null,"++","--",null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,"++","--"]
["NET Neutral (4-7)",252,124,128,109,18,53,74,37,83,119,9,68,38,22,106,22,100,24,42,76,56,64]
[null,0.42,0.41,0.42,0.43,0.43,0.45,0.41,0.41,0.43,0.42,0.53,0.42,0.4,0.51,0.4,0.55000000000000004,0.41,0.45,0.38,0.44,0.39,0.43]
["NET Disagree (0-3)",119,49,70,62,8,24,45,29,38,64,6,36,25,9,65,5,45,4,12,30,33,13]
[null,0.2,0.16,0.23,0.24,0.19,0.2,0.25,0.32,0.2,0.22,0.35,0.22,0.26,0.21,0.25,0.13,0.18,0.08,0.11,0.17,0.23,0.09]
[null,null,"--","++",null,null,null,null,"++","--",null,null,null,null,null,null,null,null,null,null,null,"++++","----"]
["0 - Completely disagree",40,20,20,17,3,7,13,9,9,17,3,12,5,3,19,1,18,2,5,12,15,5]
[null,7.0000000000000007E-2,7.0000000000000007E-2,7.0000000000000007E-2,7.0000000000000007E-2,7.0000000000000007E-2,0.06,7.0000000000000007E-2,0.1,0.05,0.06,0.18,7.0000000000000007E-2,0.05,7.0000000000000007E-2,7.0000000000000007E-2,0.03,7.0000000000000007E-2,0.04,0.04,7.0000000000000007E-2,0.1,0.03]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,"++","--"]
[1,19,5,14,13,1,5,9,6,8,12,2,6,6,2,13,1,4,1,1,2,3,1]
[null,0.03,0.02,0.05,0.05,0.02,0.04,0.05,7.0000000000000007E-2,0.04,0.04,0.12,0.04,0.06,0.05,0.05,0.03,0.02,0.02,0.01,0.01,0.02,0.01]
[null,null,"--","++"]
[2,27,12,15,14,1,4,11,7,8,14,1,8,5,2,15,0,11,1,3,8,7,4]
[null,0.04,0.04,0.05,0.05,0.02,0.03,0.06,0.08,0.04,0.05,0.06,0.05,0.05,0.05,0.06,0,0.04,0.02,0.03,0.05,0.05,0.03]
[3,33,12,21,18,3,8,12,7,13,21,0,10,9,2,18,3,12,0,3,8,8,3]
[null,0.05,0.04,7.0000000000000007E-2,7.0000000000000007E-2,7.0000000000000007E-2,7.0000000000000007E-2,7.0000000000000007E-2,0.08,7.0000000000000007E-2,7.0000000000000007E-2,0,0.06,0.09,0.05,7.0000000000000007E-2,0.08,0.05,0,0.03,0.05,0.06,0.02]
[4,38,11,27,19,8,12,14,9,17,26,1,10,11,6,24,3,7,4,5,5,5,6]
[null,0.06,0.04,0.09,7.0000000000000007E-2,0.19,0.1,0.08,0.1,0.09,0.09,0.06,0.06,0.11,0.14000000000000001,0.09,0.08,0.03,0.08,0.04,0.03,0.03,0.04]
[null,null,"---","+++","--","++"]
[5,75,41,34,29,5,15,19,9,24,32,2,20,11,3,31,3,32,9,12,26,21,19]
[null,0.12,0.14000000000000001,0.11,0.11,0.12,0.13,0.1,0.1,0.12,0.11,0.12,0.12,0.11,7.0000000000000007E-2,0.12,0.08,0.13,0.17,0.11,0.15,0.14000000000000001,0.13]
[6,65,37,28,26,1,11,17,7,19,25,3,11,9,8,19,9,31,6,15,20,17,18]
[null,0.11,0.12,0.09,0.1,0.02,0.09,0.09,0.08,0.1,0.09,0.18,7.0000000000000007E-2,0.09,0.19,7.0000000000000007E-2,0.23,0.13,0.11,0.13,0.12,0.12,0.12]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,"++","---","+++"]
[7,74,35,39,35,4,15,24,12,23,36,3,27,7,5,32,7,30,5,10,25,13,21]
[null,0.12,0.12,0.13,0.14000000000000001,0.1,0.13,0.13,0.13,0.12,0.13,0.18,0.17,7.0000000000000007E-2,0.12,0.12,0.18,0.12,0.09,0.09,0.14000000000000001,0.09,0.14000000000000001]
[null,null,null,null,null,null,null,null,null,null,null,null,"++","--"]
[8,102,59,43,34,6,17,26,10,32,42,1,18,20,5,36,7,47,11,27,29,29,30]
[null,0.17,0.19,0.14000000000000001,0.13,0.14000000000000001,0.14000000000000001,0.14000000000000001,0.11,0.16,0.15,0.06,0.11,0.21,0.12,0.14000000000000001,0.18,0.19,0.21,0.24,0.17,0.2,0.2]
[null,null,null,null,null,null,null,null,null,null,null,null,null,"++"]
[9,52,31,21,15,5,6,15,6,14,20,1,13,6,2,17,4,26,5,11,19,12,18]
[null,0.09,0.1,7.0000000000000007E-2,0.06,0.12,0.05,0.08,7.0000000000000007E-2,7.0000000000000007E-2,7.0000000000000007E-2,0.06,0.08,0.06,0.05,0.06,0.1,0.11,0.09,0.1,0.11,0.08,0.12]
["10 - Completely agree",64,34,30,26,4,13,17,8,20,30,0,20,5,5,28,2,26,8,19,15,14,19]
[null,0.11,0.11,0.1,0.1,0.1,0.11,0.09,0.09,0.1,0.11,0,0.12,0.05,0.12,0.11,0.05,0.11,0.15,0.17,0.09,0.1,0.13]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,"++","--"]
["I don’t know",16,6,10,9,1,6,4,1,7,10,0,8,2,0,10,0,2,1,1,4,1,5]
[null,0.03,0.02,0.03,0.04,0.02,0.05,0.02,0.01,0.04,0.04,0,0.05,0.02,0,0.04,0,0.01,0.02,0.01,0.02,0.01,0.03]
["Erreur type a 50%:",3.98,5.63,5.64,6.14,15.12,8.98,7.28,10.27,7.04,5.8,23.77,7.68,10,14.94,6.05,15.49,6.25,13.46,9.26,7.45,8.14,8.0299999999999994]
["Des prop. (0.95) a 5%:",1.74,2.4500000000000002,2.46,2.68,6.59,3.92,3.18,4.4800000000000004,3.07,2.5299999999999998,10.36,3.35,4.3600000000000003,6.51,2.64,6.75,2.72,5.87,4.04,3.25,3.55,3.5]
["Mean :",6,6.3,5.7,5.6,5.8,5.8,5.7,5.0999999999999996,5.9,5.8,4.4000000000000004,5.9,5.4,5.6,5.6,6.3,6.2,6.7,6.9,6.2,5.8,6.8]
["Standard Deviation :",2.9,2.8,2.9,2.9,2.9,2.9,3,3.1,2.8,2.9,3.1,3,2.8,2.9,3,2.2999999999999998,2.8,2.6,2.6,2.8,3,2.4]
["Student's T :",null,99,99,"--","--","--","--",95,95,"--","--","--","--","--","--","--","--","--",95,95,99,99]
[]
["The CRA treats taxpayers with respect. "]
["No:30",null,"ALL RESPONDENTS"]
[null,null,"Region of Business (H4)",null,null,null,"Overall CRA performance (B1)",null,null,"Overall Satisfaction with Quality of Service (D5)",null,null,"Attitudes Toward Taxation (CM6)"]
["BAN2","Total","Atlantic","Quebec","Ontario","Western Canada","Good (8-10)","Neutral (4-7)","Poor (0-3)","Satisfied (8-10)","Neutral (4-7)","Dissatisfied (0-3)","Significantly too much","Somewhat too much","About the right amount","Too little"]
["B3_3"]
["Unweighted Totals :",605,40,130,234,184,190,304,90,90,90,54,137,182,191,55]
["NET Agree (8-10)",218,11,66,85,51,139,69,2,63,13,3,27,75,85,24]
[null,0.36,0.28000000000000003,0.51,0.36,0.28000000000000003,0.73,0.23,0.02,0.7,0.14000000000000001,0.06,0.2,0.41,0.45,0.44]
[null,null,null,"++++",null,"---","++++","----","----","++++","----","----","----",null,"++"]
["NET Neutral (4-7)",252,20,49,95,82,42,180,24,21,59,12,51,80,85,21]
[null,0.42,0.5,0.38,0.41,0.45,0.22,0.59,0.27,0.23,0.66,0.22,0.37,0.44,0.45,0.38]
[null,null,null,null,null,null,"----","++++","---","----","++++","---"]
["NET Disagree (0-3)",119,7,9,49,48,4,48,64,4,18,39,56,25,18,10]
[null,0.2,0.18,7.0000000000000007E-2,0.21,0.26,0.02,0.16,0.71,0.04,0.2,0.72,0.41,0.14000000000000001,0.09,0.18]
[null,null,null,"----",null,"+++","----","--","++++","----",null,"++++","++++","--","----"]
["0 - Completely disagree",40,3,2,20,13,0,7,32,1,1,22,20,8,8,3]
[null,7.0000000000000007E-2,0.08,0.02,0.09,7.0000000000000007E-2,0,0.02,0.36,0.01,0.01,0.41,0.15,0.04,0.04,0.05]
[null,null,null,"---",null,null,"----","----","++++","----","----","++++","++++"]
[1,19,1,4,7,6,1,6,11,0,2,6,10,2,3,1]
[null,0.03,0.03,0.03,0.03,0.03,0.01,0.02,0.12,0,0.02,0.11,7.0000000000000007E-2,0.01,0.02,0.02]
[null,null,null,null,null,null,"--",null,"++++","--",null,"++++","++++"]
[2,27,1,1,8,16,2,13,12,1,6,7,10,10,2,1]
[null,0.04,0.03,0.01,0.03,0.09,0.01,0.04,0.13,0.01,7.0000000000000007E-2,0.13,7.0000000000000007E-2,0.05,0.01,0.02]
[null,null,null,"--",null,"++++","---",null,"++++","--",null,"++","++",null,"---"]
[3,33,2,2,14,13,1,22,9,2,9,4,16,5,5,5]
[null,0.05,0.05,0.02,0.06,7.0000000000000007E-2,0.01,7.0000000000000007E-2,0.1,0.02,0.1,7.0000000000000007E-2,0.12,0.03,0.03,0.09]
[null,null,null,"--",null,null,"----",null,"++","--",null,null,"++++","--","--"]
[4,38,3,8,14,12,3,26,7,2,8,4,7,11,15,2]
[null,0.06,0.08,0.06,0.06,7.0000000000000007E-2,0.02,0.09,0.08,0.02,0.09,7.0000000000000007E-2,0.05,0.06,0.08,0.04]
[null,null,null,null,null,null,"---","++"]
[5,75,6,10,28,26,6,59,9,5,22,3,18,22,26,3]
[null,0.12,0.15,0.08,0.12,0.14000000000000001,0.03,0.19,0.1,0.06,0.24,0.06,0.13,0.12,0.14000000000000001,0.05]
[null,null,null,null,null,null,"----","++++",null,"---","++++"]
[6,65,5,13,26,21,8,51,5,3,17,4,13,21,21,6]
[null,0.11,0.13,0.1,0.11,0.11,0.04,0.17,0.06,0.03,0.19,7.0000000000000007E-2,0.09,0.12,0.11,0.11]
[null,null,null,null,null,null,"----","++++",null,"---","++++"]
[7,74,6,18,27,23,25,44,3,11,12,1,13,26,23,10]
[null,0.12,0.15,0.14000000000000001,0.12,0.13,0.13,0.14000000000000001,0.03,0.12,0.13,0.02,0.09,0.14000000000000001,0.12,0.18]
[null,null,null,null,null,null,null,null,"---",null,null,"--"]
[8,102,4,34,35,28,50,47,0,27,9,3,10,30,46,12]
[null,0.17,0.1,0.26,0.15,0.15,0.26,0.15,0,0.3,0.1,0.06,7.0000000000000007E-2,0.16,0.24,0.22]
[null,null,null,"+++",null,null,"++++",null,"----","++++","--","--","----",null,"+++"]
[9,52,2,12,29,8,37,14,0,15,3,0,6,20,19,4]
[null,0.09,0.05,0.09,0.12,0.04,0.19,0.05,0,0.17,0.03,0,0.04,0.11,0.1,7.0000000000000007E-2]
[null,null,null,null,"+++","--","++++","----","---","++++","--","--","--"]
["10 - Completely agree",64,5,20,21,15,52,8,2,21,1,0,11,25,20,8]
[null,0.11,0.13,0.15,0.09,0.08,0.27,0.03,0.02,0.23,0.01,0,0.08,0.14000000000000001,0.1,0.15]
[null,null,null,"++",null,null,"++++","----","---","++++","----","---"]
["I don’t know",16,2,6,5,3,5,7,0,2,0,0,3,2,3,0]
[null,0.03,0.05,0.05,0.02,0.02,0.03,0.02,0,0.02,0,0,0.02,0.01,0.02,0]
["Erreur type a 50%:",3.98,15.49,8.6,6.41,7.22,7.11,5.62,10.33,10.33,10.33,13.34,8.3699999999999992,7.26,7.09,13.21]
["Des prop. (0.95) a 5%:",1.74,6.75,3.75,2.79,3.15,3.1,2.4500000000000002,4.5,4.5,4.5,5.81,3.65,3.17,3.09,5.76]
["Mean :",6,5.9,7.1,5.9,5.5,8.1999999999999993,5.7,2.2999999999999998,7.9,5.3,2.2000000000000002,4.5,6.5,6.6,6.5]
["Standard Deviation :",2.9,2.9,2.4,3,2.8,1.7,2.2000000000000002,2.4,2,2,2.5,3.1,2.7,2.5,2.8]
["Student's T :",null,"--","99.9","--",99,"99.9",95,"99.9","99.9","--","99.9","99.9",95,99,"--"]
[]
["The CRA treats taxpayers fairly. "]
["No:31",null,null,null,"SME RESPONDENTS ONLY",null,null,null,null,null,null,null,null,null,null,null,null,"TAX INTERMEDIARIES ONLY"]
[null,null,"Type",null,"Visited the CRA Website (E1)",null,"Lenght of Time in Business (H3)",null,"Contacted CRA in Past 12 Months (D1)",null,"Annual Revenue (A3)",null,"Company Type (A4)",null,null,"Position (A6)",null,"Visited the CRA Website (E1)",null,"Lenght of Time in Business (H3)",null,"Contacted CRA in Past 12 Months (D1)"]
[null,"Total","Tax Intermediaries","SME","Yes","No","10 years or less","More than 10 years","Yes","No","Under $5 million","$5 million or more","Sole proprietorship","Incorporated business","Other","President/Owner","Other","Yes","No","10 years or less","More than 10 years","Yes","No"]
["B3_4"]
["Unweighted Totals :",605,303,302,255,42,119,181,91,194,285,17,163,96,43,262,40,246,53,112,173,145,149]
["NET Agree (8-10)",174,101,73,59,13,26,47,17,52,71,2,47,18,8,65,8,77,24,43,55,39,60]
[null,0.28999999999999998,0.33,0.24,0.23,0.31,0.22,0.26,0.19,0.27,0.25,0.12,0.28999999999999998,0.19,0.19,0.25,0.2,0.31,0.45,0.38,0.32,0.27,0.4]
[null,null,"++","--",null,null,null,null,null,null,null,null,"++",null,null,null,null,null,null,null,null,"--","++"]
["NET Neutral (4-7)",266,130,136,117,15,59,76,39,88,125,11,67,44,25,110,26,108,21,48,76,63,64]
[null,0.44,0.43,0.45,0.46,0.36,0.5,0.42,0.43,0.45,0.44,0.65,0.41,0.46,0.57999999999999996,0.42,0.65,0.44,0.4,0.43,0.44,0.43,0.43]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,"---","+++"]
["NET Disagree (0-3)",131,61,70,59,11,23,46,29,38,66,4,34,27,9,66,4,54,6,17,36,40,17]
[null,0.22,0.2,0.23,0.23,0.26,0.19,0.25,0.32,0.2,0.23,0.24,0.21,0.28000000000000003,0.21,0.25,0.1,0.22,0.11,0.15,0.21,0.28000000000000003,0.11]
[null,null,null,null,null,null,null,null,"++","--",null,null,null,null,null,"++","--",null,null,null,null,"++++","----"]
["0 - Completely disagree",54,27,27,23,4,10,17,13,13,24,3,15,8,4,26,1,23,3,8,14,15,11]
[null,0.09,0.09,0.09,0.09,0.1,0.08,0.09,0.14000000000000001,7.0000000000000007E-2,0.08,0.18,0.09,0.08,0.09,0.1,0.03,0.09,0.06,7.0000000000000007E-2,0.08,0.1,7.0000000000000007E-2]
[null,null,null,null,null,null,null,null,"++","--"]
[1,20,10,10,8,2,1,9,3,7,9,1,4,4,2,9,1,10,0,4,5,6,3]
[null,0.03,0.03,0.03,0.03,0.05,0.01,0.05,0.03,0.04,0.03,0.06,0.02,0.04,0.05,0.03,0.03,0.04,0,0.04,0.03,0.04,0.02]
[2,27,13,14,14,0,5,9,6,7,14,0,8,3,3,14,0,11,2,3,9,9,2]
[null,0.04,0.04,0.05,0.05,0,0.04,0.05,7.0000000000000007E-2,0.04,0.05,0,0.05,0.03,7.0000000000000007E-2,0.05,0,0.04,0.04,0.03,0.05,0.06,0.01]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,"++","--"]
[3,30,11,19,14,5,7,11,7,11,19,0,7,12,0,17,2,10,1,2,8,10,1]
[null,0.05,0.04,0.06,0.05,0.12,0.06,0.06,0.08,0.06,7.0000000000000007E-2,0,0.04,0.13,0,0.06,0.05,0.04,0.02,0.02,0.05,7.0000000000000007E-2,0.01]
[null,null,null,null,null,null,null,null,null,null,null,null,null,"+++",null,null,null,null,null,null,null,"+++","---"]
[4,40,20,20,16,4,9,10,11,9,18,2,9,7,4,15,5,17,3,8,11,8,12]
[null,7.0000000000000007E-2,7.0000000000000007E-2,7.0000000000000007E-2,0.06,0.1,0.08,0.06,0.12,0.05,0.06,0.12,0.06,7.0000000000000007E-2,0.09,0.06,0.13,7.0000000000000007E-2,0.06,7.0000000000000007E-2,0.06,0.06,0.08]
[null,null,null,null,null,null,null,null,"++","--"]
[5,78,35,43,37,5,18,25,12,29,38,5,22,15,6,33,10,29,6,10,23,21,13]
[null,0.13,0.12,0.14000000000000001,0.15,0.12,0.15,0.14000000000000001,0.13,0.15,0.13,0.28999999999999998,0.13,0.16,0.14000000000000001,0.13,0.25,0.12,0.11,0.09,0.13,0.14000000000000001,0.09]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,"--","++"]
[6,64,33,31,28,3,15,16,7,21,30,1,18,7,6,25,6,29,4,14,17,15,18]
[null,0.11,0.11,0.1,0.11,7.0000000000000007E-2,0.13,0.09,0.08,0.11,0.11,0.06,0.11,7.0000000000000007E-2,0.14000000000000001,0.1,0.15,0.12,0.08,0.13,0.1,0.1,0.12]
[7,84,42,42,36,3,17,25,9,29,39,3,18,15,9,37,5,33,8,16,25,19,21]
[null,0.14000000000000001,0.14000000000000001,0.14000000000000001,0.14000000000000001,7.0000000000000007E-2,0.14000000000000001,0.14000000000000001,0.1,0.15,0.14000000000000001,0.18,0.11,0.16,0.21,0.14000000000000001,0.13,0.13,0.15,0.14000000000000001,0.14000000000000001,0.13,0.14000000000000001]
[8,80,47,33,26,6,9,24,7,24,31,2,17,13,3,29,4,35,12,21,25,16,31]
[null,0.13,0.16,0.11,0.1,0.14000000000000001,0.08,0.13,0.08,0.12,0.11,0.12,0.1,0.14000000000000001,7.0000000000000007E-2,0.11,0.1,0.14000000000000001,0.23,0.19,0.14000000000000001,0.11,0.21]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,"--","++"]
[9,38,22,16,13,3,6,10,2,14,16,0,10,3,3,13,3,16,6,6,14,7,14]
[null,0.06,7.0000000000000007E-2,0.05,0.05,7.0000000000000007E-2,0.05,0.06,0.02,7.0000000000000007E-2,0.06,0,0.06,0.03,7.0000000000000007E-2,0.05,0.08,7.0000000000000007E-2,0.11,0.05,0.08,0.05,0.09]
["10 - Completely agree",56,32,24,20,4,11,13,8,14,24,0,20,2,2,23,1,26,6,16,16,16,15]
[null,0.09,0.11,0.08,0.08,0.1,0.09,7.0000000000000007E-2,0.09,7.0000000000000007E-2,0.08,0,0.12,0.02,0.05,0.09,0.03,0.11,0.11,0.14000000000000001,0.09,0.11,0.1]
[null,null,null,null,null,null,null,null,null,null,null,null,"+++","--"]
["I don’t know",34,11,23,20,3,11,12,6,16,23,0,15,7,1,21,2,7,2,4,6,3,8]
[null,0.06,0.04,0.08,0.08,7.0000000000000007E-2,0.09,7.0000000000000007E-2,7.0000000000000007E-2,0.08,0.08,0,0.09,7.0000000000000007E-2,0.02,0.08,0.05,0.03,0.04,0.04,0.03,0.02,0.05]
[null,null,"--","++"]
["Erreur type a 50%:",3.98,5.63,5.64,6.14,15.12,8.98,7.28,10.27,7.04,5.8,23.77,7.68,10,14.94,6.05,15.49,6.25,13.46,9.26,7.45,8.14,8.0299999999999994]
["Des prop. (0.95) a 5%:",1.74,2.4500000000000002,2.46,2.68,6.59,3.92,3.18,4.4800000000000004,3.07,2.5299999999999998,10.36,3.35,4.3600000000000003,6.51,2.64,6.75,2.72,5.87,4.04,3.25,3.55,3.5]
["Mean :",5.7,5.9,5.4,5.4,5.4,5.6,5.4,4.7,5.7,5.5,4.5,5.7,5,5.3,5.4,5.7,5.7,6.6,6.3,5.8,5.4,6.4]
["Standard Deviation :",2.9,3,2.9,2.9,3.1,2.8,3,3.1,2.8,2.9,2.7,3.1,2.7,2.8,3,2.1,3,2.7,2.9,2.9,3.1,2.8]
["Student's T :",null,"--","--","--","--","--","--",99,99,"--","--","--","--","--","--","--",95,95,"--","--",99,99]
[]
["The CRA treats taxpayers fairly. "]
["No:32",null,"ALL RESPONDENTS"]
[null,null,"Region of Business (H4)",null,null,null,"Overall CRA performance (B1)",null,null,"Overall Satisfaction with Quality of Service (D5)",null,null,"Attitudes Toward Taxation (CM6)"]
["BAN2","Total","Atlantic","Quebec","Ontario","Western Canada","Good (8-10)","Neutral (4-7)","Poor (0-3)","Satisfied (8-10)","Neutral (4-7)","Dissatisfied (0-3)","Significantly too much","Somewhat too much","About the right amount","Too little"]
["B3_4"]
["Unweighted Totals :",605,40,130,234,184,190,304,90,90,90,54,137,182,191,55]
["NET Agree (8-10)",174,9,56,68,38,123,44,0,48,7,1,23,55,75,16]
[null,0.28999999999999998,0.23,0.43,0.28999999999999998,0.21,0.65,0.14000000000000001,0,0.53,0.08,0.02,0.17,0.3,0.39,0.28999999999999998]
[null,null,null,"++++",null,"---","++++","----","----","++++","----","----","----",null,"++++"]
["NET Neutral (4-7)",266,19,50,100,90,48,189,22,28,59,14,46,97,84,26]
[null,0.44,0.48,0.38,0.43,0.49,0.25,0.62,0.24,0.31,0.66,0.26,0.34,0.53,0.44,0.47]
[null,null,null,null,null,null,"----","++++","----","---","++++","---","---","+++"]
["NET Disagree (0-3)",131,8,18,54,45,5,58,65,8,22,38,62,25,24,10]
[null,0.22,0.2,0.14000000000000001,0.23,0.24,0.03,0.19,0.72,0.09,0.24,0.7,0.45,0.14000000000000001,0.13,0.18]
[null,null,null,"--",null,null,"----",null,"++++","----",null,"++++","++++","---","----"]
["0 - Completely disagree",54,3,12,22,15,1,18,33,4,4,20,25,11,11,5]
[null,0.09,0.08,0.09,0.09,0.08,0.01,0.06,0.37,0.04,0.04,0.37,0.18,0.06,0.06,0.09]
[null,null,null,null,null,null,"----","---","++++","---","---","++++","++++",null,"--"]
[1,20,1,1,7,9,1,10,9,0,1,8,13,2,3,0]
[null,0.03,0.03,0.01,0.03,0.05,0.01,0.03,0.1,0,0.01,0.15,0.09,0.01,0.02,0]
[null,null,null,null,null,null,"---",null,"++++","--",null,"++++","++++"]
[2,27,2,2,11,11,0,12,14,1,7,6,12,5,4,3]
[null,0.04,0.05,0.02,0.05,0.06,0,0.04,0.16,0.01,0.08,0.11,0.09,0.03,0.02,0.05]
[null,null,null,null,null,null,"----",null,"++++","--",null,null,"+++"]
[3,30,2,3,14,10,3,18,9,3,10,4,12,7,6,2]
[null,0.05,0.05,0.02,0.06,0.05,0.02,0.06,0.1,0.03,0.11,7.0000000000000007E-2,0.09,0.04,0.03,0.04]
[null,null,null,null,null,null,"---",null,"++",null,null,null,"++"]
[4,40,3,5,17,13,2,30,8,3,9,7,8,10,15,4]
[null,7.0000000000000007E-2,0.08,0.04,7.0000000000000007E-2,7.0000000000000007E-2,0.01,0.1,0.09,0.03,0.1,0.13,0.06,0.05,0.08,7.0000000000000007E-2]
[null,null,null,null,null,null,"----","+++",null,"--"]
[5,78,8,10,28,30,5,62,9,7,22,4,17,27,26,6]
[null,0.13,0.2,0.08,0.12,0.16,0.03,0.2,0.1,0.08,0.24,7.0000000000000007E-2,0.12,0.15,0.14000000000000001,0.11]
[null,null,null,"--",null,null,"----","++++",null,"--","++++"]
[6,64,6,13,21,22,12,46,3,7,13,1,8,26,17,8]
[null,0.11,0.15,0.1,0.09,0.12,0.06,0.15,0.03,0.08,0.14000000000000001,0.02,0.06,0.14000000000000001,0.09,0.15]
[null,null,null,null,null,null,"--","++++","--",null,"++","--","--","++"]
[7,84,2,22,34,25,29,51,2,11,15,2,13,34,26,8]
[null,0.14000000000000001,0.05,0.17,0.15,0.14000000000000001,0.15,0.17,0.02,0.12,0.17,0.04,0.09,0.19,0.14000000000000001,0.15]
[null,null,null,null,null,null,null,"++","----",null,null,"--",null,"++"]
[8,80,4,25,31,20,45,30,0,16,6,1,10,21,39,8]
[null,0.13,0.1,0.19,0.13,0.11,0.24,0.1,0,0.18,7.0000000000000007E-2,0.02,7.0000000000000007E-2,0.12,0.2,0.15]
[null,null,null,"++",null,null,"++++","--","----","+++",null,"--","--",null,"+++"]
[9,38,0,13,18,6,31,6,0,8,1,0,3,14,19,0]
[null,0.06,0,0.1,0.08,0.03,0.16,0.02,0,0.09,0.01,0,0.02,0.08,0.1,0]
[null,null,null,"++",null,"--","++++","----","---","+++",null,null,"--",null,"++","--"]
["10 - Completely agree",56,5,18,19,12,47,8,0,24,0,0,10,20,17,8]
[null,0.09,0.13,0.14000000000000001,0.08,7.0000000000000007E-2,0.25,0.03,0,0.27,0,0,7.0000000000000007E-2,0.11,0.09,0.15]
[null,null,null,"++",null,null,"++++","----","----","++++","----","---"]
["I don’t know",34,4,6,12,11,14,13,3,6,2,1,6,5,8,3]
[null,0.06,0.1,0.05,0.05,0.06,7.0000000000000007E-2,0.04,0.03,7.0000000000000007E-2,0.02,0.02,0.04,0.03,0.04,0.05]
["Erreur type a 50%:",3.98,15.49,8.6,6.41,7.22,7.11,5.62,10.33,10.33,10.33,13.34,8.3699999999999992,7.26,7.09,13.21]
["Des prop. (0.95) a 5%:",1.74,6.75,3.75,2.79,3.15,3.1,2.4500000000000002,4.5,4.5,4.5,5.81,3.65,3.17,3.09,5.76]
["Mean :",5.7,5.4,6.6,5.6,5.2,8.1,5.2,2,7.3,4.9000000000000004,2,4.0999999999999996,6.2,6.3,5.9]
["Standard Deviation :",2.9,2.9,2.9,3,2.8,1.8,2.4,2,2.7,2.1,2.2000000000000002,3.2,2.6,2.7,2.9]
["Student's T :",null,"--","99.9","--",95,"99.9",99,"99.9","99.9","--","99.9","99.9",99,"99.9","--"]
[]
["The CRA treats all taxpayers the same way. "]
["No:33",null,null,null,"SME RESPONDENTS ONLY",null,null,null,null,null,null,null,null,null,null,null,null,"TAX INTERMEDIARIES ONLY"]
[null,null,"Type",null,"Visited the CRA Website (E1)",null,"Lenght of Time in Business (H3)",null,"Contacted CRA in Past 12 Months (D1)",null,"Annual Revenue (A3)",null,"Company Type (A4)",null,null,"Position (A6)",null,"Visited the CRA Website (E1)",null,"Lenght of Time in Business (H3)",null,"Contacted CRA in Past 12 Months (D1)"]
[null,"Total","Tax Intermediaries","SME","Yes","No","10 years or less","More than 10 years","Yes","No","Under $5 million","$5 million or more","Sole proprietorship","Incorporated business","Other","President/Owner","Other","Yes","No","10 years or less","More than 10 years","Yes","No"]
["B3_5"]
["Unweighted Totals :",605,303,302,255,42,119,181,91,194,285,17,163,96,43,262,40,246,53,112,173,145,149]
["NET Agree (8-10)",140,88,52,42,10,19,32,11,37,51,1,29,14,9,46,6,66,21,39,44,37,49]
[null,0.23,0.28999999999999998,0.17,0.16,0.24,0.16,0.18,0.12,0.19,0.18,0.06,0.18,0.15,0.21,0.18,0.15,0.27,0.4,0.35,0.25,0.26,0.33]
[null,null,"++++","----"]
["NET Neutral (4-7)",211,115,96,78,14,42,53,24,66,86,10,53,28,15,78,18,91,24,42,70,50,61]
[null,0.35,0.38,0.32,0.31,0.33,0.35,0.28999999999999998,0.26,0.34,0.3,0.59,0.33,0.28999999999999998,0.35,0.3,0.45,0.37,0.45,0.38,0.4,0.34,0.41]
["NET Disagree (0-3)",166,72,94,83,11,33,61,41,50,88,6,48,35,11,87,7,67,5,21,43,44,25]
[null,0.27,0.24,0.31,0.33,0.26,0.28000000000000003,0.34,0.45,0.26,0.31,0.35,0.28999999999999998,0.36,0.26,0.33,0.18,0.27,0.09,0.19,0.25,0.3,0.17]
[null,null,"--","++",null,null,null,null,"+++","---",null,null,null,null,null,"++","--","+++","---",null,null,"+++","---"]
["0 - Completely disagree",67,31,36,31,5,12,24,18,18,33,3,20,11,5,34,2,29,2,10,18,17,12]
[null,0.11,0.1,0.12,0.12,0.12,0.1,0.13,0.2,0.09,0.12,0.18,0.12,0.11,0.12,0.13,0.05,0.12,0.04,0.09,0.1,0.12,0.08]
[null,null,null,null,null,null,null,null,"++","--"]
[1,25,9,16,15,1,3,13,6,9,14,2,7,6,3,16,0,8,1,2,4,7,2]
[null,0.04,0.03,0.05,0.06,0.02,0.03,7.0000000000000007E-2,7.0000000000000007E-2,0.05,0.05,0.12,0.04,0.06,7.0000000000000007E-2,0.06,0,0.03,0.02,0.02,0.02,0.05,0.01]
[2,38,16,22,19,3,9,13,7,14,22,0,10,9,3,19,3,15,1,3,11,14,2]
[null,0.06,0.05,7.0000000000000007E-2,7.0000000000000007E-2,7.0000000000000007E-2,0.08,7.0000000000000007E-2,0.08,7.0000000000000007E-2,0.08,0,0.06,0.09,7.0000000000000007E-2,7.0000000000000007E-2,0.08,0.06,0.02,0.03,0.06,0.1,0.01]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,"+++","---"]
[3,36,16,20,18,2,9,11,10,9,19,1,11,9,0,18,2,15,1,6,10,6,9]
[null,0.06,0.05,7.0000000000000007E-2,7.0000000000000007E-2,0.05,0.08,0.06,0.11,0.05,7.0000000000000007E-2,0.06,7.0000000000000007E-2,0.09,0,7.0000000000000007E-2,0.05,0.06,0.02,0.05,0.06,0.04,0.06]
[null,null,null,null,null,null,null,null,"++","--"]
[4,33,17,16,13,3,9,6,5,9,14,2,10,3,3,12,4,15,2,5,12,9,6]
[null,0.05,0.06,0.05,0.05,7.0000000000000007E-2,0.08,0.03,0.05,0.05,0.05,0.12,0.06,0.03,7.0000000000000007E-2,0.05,0.1,0.06,0.04,0.04,7.0000000000000007E-2,0.06,0.04]
[5,72,37,35,30,4,13,22,9,24,32,3,19,12,4,31,4,28,9,12,23,19,17]
[null,0.12,0.12,0.12,0.12,0.1,0.11,0.12,0.1,0.12,0.11,0.18,0.12,0.13,0.09,0.12,0.1,0.11,0.17,0.11,0.13,0.13,0.11]
[6,54,33,21,19,2,9,12,5,14,19,2,9,8,4,15,6,29,4,9,23,10,22]
[null,0.09,0.11,7.0000000000000007E-2,7.0000000000000007E-2,0.05,0.08,7.0000000000000007E-2,0.05,7.0000000000000007E-2,7.0000000000000007E-2,0.12,0.06,0.08,0.09,0.06,0.15,0.12,0.08,0.08,0.13,7.0000000000000007E-2,0.15]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,"--","++",null,null,null,null,"--","++"]
[7,52,28,24,16,5,11,13,5,19,21,3,15,5,4,20,4,19,9,16,12,12,16]
[null,0.09,0.09,0.08,0.06,0.12,0.09,7.0000000000000007E-2,0.05,0.1,7.0000000000000007E-2,0.18,0.09,0.05,0.09,0.08,0.1,0.08,0.17,0.14000000000000001,7.0000000000000007E-2,0.08,0.11]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,"--","++","++","--"]
[8,54,36,18,14,4,8,9,4,13,18,0,11,5,2,17,1,28,8,15,19,15,21]
[null,0.09,0.12,0.06,0.05,0.1,7.0000000000000007E-2,0.05,0.04,7.0000000000000007E-2,0.06,0,7.0000000000000007E-2,0.05,0.05,0.06,0.03,0.11,0.15,0.13,0.11,0.1,0.14000000000000001]
[null,null,"++","--"]
[9,34,23,11,10,1,5,6,3,7,11,0,5,4,2,9,2,14,9,10,12,10,12]
[null,0.06,0.08,0.04,0.04,0.02,0.04,0.03,0.03,0.04,0.04,0,0.03,0.04,0.05,0.03,0.05,0.06,0.17,0.09,7.0000000000000007E-2,7.0000000000000007E-2,0.08]
[null,null,"++","--",null,null,null,null,null,null,null,null,null,null,null,null,null,"---","+++"]
["10 - Completely agree",52,29,23,18,5,6,17,4,17,22,1,13,5,5,20,3,24,4,14,13,12,16]
[null,0.09,0.1,0.08,7.0000000000000007E-2,0.12,0.05,0.09,0.04,0.09,0.08,0.06,0.08,0.05,0.12,0.08,0.08,0.1,0.08,0.13,0.08,0.08,0.11]
["I don’t know",88,28,60,52,7,25,35,15,41,60,0,33,19,8,51,9,22,3,10,16,14,14]
[null,0.15,0.09,0.2,0.2,0.17,0.21,0.19,0.16,0.21,0.21,0,0.2,0.2,0.19,0.19,0.23,0.09,0.06,0.09,0.09,0.1,0.09]
[null,null,"----","++++"]
["Erreur type a 50%:",3.98,5.63,5.64,6.14,15.12,8.98,7.28,10.27,7.04,5.8,23.77,7.68,10,14.94,6.05,15.49,6.25,13.46,9.26,7.45,8.14,8.0299999999999994]
["Des prop. (0.95) a 5%:",1.74,2.4500000000000002,2.46,2.68,6.59,3.92,3.18,4.4800000000000004,3.07,2.5299999999999998,10.36,3.35,4.3600000000000003,6.51,2.64,6.75,2.72,5.87,4.04,3.25,3.55,3.5]
["Mean :",5.0999999999999996,5.5,4.7,4.5,5.2,4.8,4.5999999999999996,3.7,5.0999999999999996,4.7,4.2,4.7,4.3,5.0999999999999996,4.5,5.4,5.3,6.6,6.1,5.3,5,6.1]
["Standard Deviation :",3.2,3.1,3.2,3.2,3.3,3,3.3,3.1,3.2,3.2,3,3.2,3.1,3.4,3.2,2.7,3.2,2.5,3,3,3.2,2.9]
["Student's T :",null,99,99,"--","--","--","--",99,99,"--","--","--","--","--","--","--",99,99,95,95,99,99]
[]
["The CRA treats all taxpayers the same way. "]
["No:34",null,"ALL RESPONDENTS"]
[null,null,"Region of Business (H4)",null,null,null,"Overall CRA performance (B1)",null,null,"Overall Satisfaction with Quality of Service (D5)",null,null,"Attitudes Toward Taxation (CM6)"]
["BAN2","Total","Atlantic","Quebec","Ontario","Western Canada","Good (8-10)","Neutral (4-7)","Poor (0-3)","Satisfied (8-10)","Neutral (4-7)","Dissatisfied (0-3)","Significantly too much","Somewhat too much","About the right amount","Too little"]
["B3_5"]
["Unweighted Totals :",605,40,130,234,184,190,304,90,90,90,54,137,182,191,55]
["NET Agree (8-10)",140,5,45,55,30,103,28,5,37,8,3,20,46,58,13]
[null,0.23,0.13,0.35,0.24,0.16,0.54,0.09,0.06,0.41,0.09,0.06,0.15,0.25,0.3,0.24]
[null,null,null,"++++",null,"---","++++","----","----","++++","----","---","---",null,"++"]
["NET Neutral (4-7)",211,18,45,77,69,44,144,16,23,41,9,33,71,80,14]
[null,0.35,0.45,0.35,0.33,0.38,0.23,0.47,0.18,0.26,0.46,0.17,0.24,0.39,0.42,0.25]
[null,null,null,null,null,null,"----","++++","----",null,"++++","---","---",null,"++"]
["NET Disagree (0-3)",166,11,26,64,59,14,88,59,14,34,37,70,41,26,19]
[null,0.27,0.28000000000000003,0.2,0.27,0.32,7.0000000000000007E-2,0.28999999999999998,0.66,0.16,0.38,0.69,0.51,0.23,0.14000000000000001,0.35]
[null,null,null,"--",null,null,"----",null,"++++","----",null,"++++","++++",null,"----"]
["0 - Completely disagree",67,3,12,25,24,2,29,34,4,9,22,32,14,10,7]
[null,0.11,0.08,0.09,0.11,0.13,0.01,0.1,0.38,0.04,0.1,0.41,0.23,0.08,0.05,0.13]
[null,null,null,null,null,null,"----",null,"++++","----",null,"++++","++++",null,"---"]
[1,25,1,1,11,11,4,14,7,0,6,7,9,6,4,2]
[null,0.04,0.03,0.01,0.05,0.06,0.02,0.05,0.08,0,7.0000000000000007E-2,0.13,7.0000000000000007E-2,0.03,0.02,0.04]
[null,null,null,"--",null,null,null,null,null,"---",null,"+++","++"]
[2,38,2,6,16,13,2,24,10,4,10,7,14,10,7,5]
[null,0.06,0.05,0.05,7.0000000000000007E-2,7.0000000000000007E-2,0.01,0.08,0.11,0.04,0.11,0.13,0.1,0.05,0.04,0.09]
[null,null,null,null,null,null,"----",null,"++",null,null,null,"++"]
[3,36,5,7,12,11,6,21,8,6,9,1,15,11,5,5]
[null,0.06,0.13,0.05,0.05,0.06,0.03,7.0000000000000007E-2,0.09,7.0000000000000007E-2,0.1,0.02,0.11,0.06,0.03,0.09]
[null,null,null,null,null,null,"--",null,null,null,null,null,"++",null,"---"]
[4,33,3,8,13,8,3,25,5,3,8,3,5,8,15,3]
[null,0.05,0.08,0.06,0.06,0.04,0.02,0.08,0.06,0.03,0.09,0.06,0.04,0.04,0.08,0.05]
[null,null,null,null,null,null,"---","+++"]
[5,72,10,10,25,26,10,51,7,4,20,4,12,24,25,7]
[null,0.12,0.25,0.08,0.11,0.14000000000000001,0.05,0.17,0.08,0.04,0.22,7.0000000000000007E-2,0.09,0.13,0.13,0.13]
[null,null,"+++",null,null,null,"----","++++",null,"---","++++"]
[6,54,4,14,16,20,14,35,3,10,4,1,6,21,20,2]
[null,0.09,0.1,0.11,7.0000000000000007E-2,0.11,7.0000000000000007E-2,0.12,0.03,0.11,0.04,0.02,0.04,0.12,0.1,0.04]
[null,null,null,null,null,null,null,"++","--","++",null,null,"--"]
[7,52,1,13,23,15,17,33,1,6,9,1,10,18,20,2]
[null,0.09,0.03,0.1,0.1,0.08,0.09,0.11,0.01,7.0000000000000007E-2,0.1,0.02,7.0000000000000007E-2,0.1,0.1,0.04]
[null,null,null,null,null,null,null,null,"---"]
[8,54,2,21,18,12,32,18,2,13,4,2,4,15,29,5]
[null,0.09,0.05,0.16,0.08,7.0000000000000007E-2,0.17,0.06,0.02,0.14000000000000001,0.04,0.04,0.03,0.08,0.15,0.09]
[null,null,null,"+++",null,null,"++++","---","--","+++",null,null,"---",null,"++++"]
[9,34,0,9,19,6,28,5,0,10,3,0,6,12,13,2]
[null,0.06,0,7.0000000000000007E-2,0.08,0.03,0.15,0.02,0,0.11,0.03,0,0.04,7.0000000000000007E-2,7.0000000000000007E-2,0.04]
[null,null,null,null,"++",null,"++++","----","--","+++",null,"--"]
["10 - Completely agree",52,3,15,18,12,43,5,3,14,1,1,10,19,16,6]
[null,0.09,0.08,0.12,0.08,7.0000000000000007E-2,0.23,0.02,0.03,0.16,0.01,0.02,7.0000000000000007E-2,0.1,0.08,0.11]
[null,null,null,null,null,null,"++++","----","--","++++","---"]
["I don’t know",88,6,14,38,26,29,44,10,16,7,5,14,24,27,9]
[null,0.15,0.15,0.11,0.16,0.14000000000000001,0.15,0.14000000000000001,0.11,0.18,0.08,0.09,0.1,0.13,0.14000000000000001,0.16]
[null,null,null,null,null,null,null,null,null,"++"]
["Erreur type a 50%:",3.98,15.49,8.6,6.41,7.22,7.11,5.62,10.33,10.33,10.33,13.34,8.3699999999999992,7.26,7.09,13.21]
["Des prop. (0.95) a 5%:",1.74,6.75,3.75,2.79,3.15,3.1,2.4500000000000002,4.5,4.5,4.5,5.81,3.65,3.17,3.09,5.76]
["Mean :",5.0999999999999996,4.7,5.9,5.0999999999999996,4.5999999999999996,7.6,4.5,2.2000000000000002,6.7,4.0999999999999996,1.9,3.7,5.6,6,4.7]
["Standard Deviation :",3.2,2.6,3.1,3.2,3.1,2.4,2.6,2.7,2.9,2.6,2.6,3.3,3,2.7,3.4]
["Student's T :",null,"--",99,"--",95,"99.9","99.9","99.9","99.9","--","99.9","99.9",95,"99.9","--"]
[]
["The CRA is efficient in its operations. "]
["No:35",null,null,null,"SME RESPONDENTS ONLY",null,null,null,null,null,null,null,null,null,null,null,null,"TAX INTERMEDIARIES ONLY"]
[null,null,"Type",null,"Visited the CRA Website (E1)",null,"Lenght of Time in Business (H3)",null,"Contacted CRA in Past 12 Months (D1)",null,"Annual Revenue (A3)",null,"Company Type (A4)",null,null,"Position (A6)",null,"Visited the CRA Website (E1)",null,"Lenght of Time in Business (H3)",null,"Contacted CRA in Past 12 Months (D1)"]
[null,"Total","Tax Intermediaries","SME","Yes","No","10 years or less","More than 10 years","Yes","No","Under $5 million","$5 million or more","Sole proprietorship","Incorporated business","Other","President/Owner","Other","Yes","No","10 years or less","More than 10 years","Yes","No"]
["B3_6"]
["Unweighted Totals :",605,303,302,255,42,119,181,91,194,285,17,163,96,43,262,40,246,53,112,173,145,149]
["NET Agree (8-10)",164,90,74,62,10,30,44,18,50,70,4,44,18,12,61,13,70,20,40,49,36,52]
[null,0.27,0.3,0.25,0.24,0.24,0.25,0.24,0.2,0.26,0.25,0.24,0.27,0.19,0.28000000000000003,0.23,0.33,0.28000000000000003,0.38,0.36,0.28000000000000003,0.25,0.35]
["NET Neutral (4-7)",239,137,102,83,16,47,54,27,71,98,4,54,34,14,90,12,108,27,52,77,59,74]
[null,0.4,0.45,0.34,0.33,0.38,0.39,0.3,0.3,0.37,0.34,0.24,0.33,0.35,0.33,0.34,0.3,0.44,0.51,0.46,0.45,0.41,0.5]
[null,null,"+++","---"]
["NET Disagree (0-3)",164,65,99,90,9,34,65,44,49,91,8,46,39,14,88,11,60,5,17,39,46,16]
[null,0.27,0.21,0.33,0.35,0.21,0.28999999999999998,0.36,0.48,0.25,0.32,0.47,0.28000000000000003,0.41,0.33,0.34,0.28000000000000003,0.24,0.09,0.15,0.23,0.32,0.11]
[null,null,"---","+++",null,null,null,null,"++++","----",null,null,null,"++",null,null,null,"++","--",null,null,"++++","----"]
["0 - Completely disagree",47,20,27,25,2,10,17,13,12,24,3,13,9,5,25,2,19,1,4,13,16,4]
[null,0.08,7.0000000000000007E-2,0.09,0.1,0.05,0.08,0.09,0.14000000000000001,0.06,0.08,0.18,0.08,0.09,0.12,0.1,0.05,0.08,0.02,0.04,0.08,0.11,0.03]
[null,null,null,null,null,null,null,null,"++","--",null,null,null,null,null,null,null,null,null,null,null,"+++","---"]
[1,34,14,20,18,2,5,15,10,10,18,2,9,9,2,16,4,13,1,3,9,11,1]
[null,0.06,0.05,7.0000000000000007E-2,7.0000000000000007E-2,0.05,0.04,0.08,0.11,0.05,0.06,0.12,0.06,0.09,0.05,0.06,0.1,0.05,0.02,0.03,0.05,0.08,0.01]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,"+++","---"]
[2,40,11,29,27,2,12,17,11,18,29,0,14,12,3,27,2,11,0,3,6,8,3]
[null,7.0000000000000007E-2,0.04,0.1,0.11,0.05,0.1,0.09,0.12,0.09,0.1,0,0.09,0.13,7.0000000000000007E-2,0.1,0.05,0.04,0,0.03,0.03,0.06,0.02]
[null,null,"---","+++"]
[3,43,20,23,20,3,7,16,10,9,20,3,10,9,4,20,3,17,3,7,11,11,8]
[null,7.0000000000000007E-2,7.0000000000000007E-2,0.08,0.08,7.0000000000000007E-2,0.06,0.09,0.11,0.05,7.0000000000000007E-2,0.18,0.06,0.09,0.09,0.08,0.08,7.0000000000000007E-2,0.06,0.06,0.06,0.08,0.05]
[null,null,null,null,null,null,null,null,"++","--"]
[4,33,17,16,13,3,8,8,8,8,15,1,9,5,2,13,3,14,3,7,9,10,7]
[null,0.05,0.06,0.05,0.05,7.0000000000000007E-2,7.0000000000000007E-2,0.04,0.09,0.04,0.05,0.06,0.06,0.05,0.05,0.05,0.08,0.06,0.06,0.06,0.05,7.0000000000000007E-2,0.05]
[5,79,44,35,29,6,11,24,10,23,33,2,16,15,4,31,4,34,9,13,28,20,21]
[null,0.13,0.15,0.12,0.11,0.14000000000000001,0.09,0.13,0.11,0.12,0.12,0.12,0.1,0.16,0.09,0.12,0.1,0.14000000000000001,0.17,0.12,0.16,0.14000000000000001,0.14000000000000001]
[6,62,40,22,16,4,15,6,2,20,22,0,12,7,3,20,2,35,5,20,19,14,25]
[null,0.1,0.13,7.0000000000000007E-2,0.06,0.1,0.13,0.03,0.02,0.1,0.08,0,7.0000000000000007E-2,7.0000000000000007E-2,7.0000000000000007E-2,0.08,0.05,0.14000000000000001,0.09,0.18,0.11,0.1,0.17]
[null,null,"++","--",null,null,"+++","---","--","++"]
[7,65,36,29,25,3,13,16,7,20,28,1,17,7,5,26,3,25,10,12,21,15,21]
[null,0.11,0.12,0.1,0.1,7.0000000000000007E-2,0.11,0.09,0.08,0.1,0.1,0.06,0.1,7.0000000000000007E-2,0.12,0.1,0.08,0.1,0.19,0.11,0.12,0.1,0.14000000000000001]
[8,72,40,32,30,1,13,19,10,19,28,4,17,9,6,26,6,35,5,16,23,17,23]
[null,0.12,0.13,0.11,0.12,0.02,0.11,0.1,0.11,0.1,0.1,0.24,0.1,0.09,0.14000000000000001,0.1,0.15,0.14000000000000001,0.09,0.14000000000000001,0.13,0.12,0.15]
[9,44,24,20,14,6,6,14,3,16,20,0,13,5,2,17,3,15,9,9,15,8,16]
[null,7.0000000000000007E-2,0.08,7.0000000000000007E-2,0.05,0.14000000000000001,0.05,0.08,0.03,0.08,7.0000000000000007E-2,0,0.08,0.05,0.05,0.06,0.08,0.06,0.17,0.08,0.09,0.06,0.11]
[null,null,null,null,"--","++",null,null,null,null,null,null,null,null,null,null,null,"---","+++"]
["10 - Completely agree",48,26,22,18,3,11,11,5,15,22,0,14,4,4,18,4,20,6,15,11,11,13]
[null,0.08,0.09,7.0000000000000007E-2,7.0000000000000007E-2,7.0000000000000007E-2,0.09,0.06,0.05,0.08,0.08,0,0.09,0.04,0.09,7.0000000000000007E-2,0.1,0.08,0.11,0.13,0.06,0.08,0.09]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,"++","--"]
["I don’t know",38,11,27,20,7,8,18,2,24,26,1,19,5,3,23,4,8,1,3,8,4,7]
[null,0.06,0.04,0.09,0.08,0.17,7.0000000000000007E-2,0.1,0.02,0.12,0.09,0.06,0.12,0.05,7.0000000000000007E-2,0.09,0.1,0.03,0.02,0.03,0.05,0.03,0.05]
[null,null,"---","+++",null,null,null,null,"---","+++"]
["Erreur type a 50%:",3.98,5.63,5.64,6.14,15.12,8.98,7.28,10.27,7.04,5.8,23.77,7.68,10,14.94,6.05,15.49,6.25,13.46,9.26,7.45,8.14,8.0299999999999994]
["Des prop. (0.95) a 5%:",1.74,2.4500000000000002,2.46,2.68,6.59,3.92,3.18,4.4800000000000004,3.07,2.5299999999999998,10.36,3.35,4.3600000000000003,6.51,2.64,6.75,2.72,5.87,4.04,3.25,3.55,3.5]
["Mean :",5.4,5.7,5,4.9000000000000004,5.5,5.3,4.8,4.0999999999999996,5.4,5.0999999999999996,4,5.3,4.4000000000000004,5.2,4.9000000000000004,5.5,5.5,6.7,6.3,5.6,5,6.5]
["Standard Deviation :",3,2.8,3.1,3.1,3,3,3.2,3.1,3,3.1,3.1,3.2,3,3.2,3.1,3.2,2.9,2.4,2.7,2.9,3.1,2.2999999999999998]
["Student's T :",null,99,99,"--","--","--","--","99.9","99.9","--","--","--",95,"--","--","--",99,99,95,95,"99.9","99.9"]
[]
["The CRA is efficient in its operations. "]
["No:36",null,"ALL RESPONDENTS"]
[null,null,"Region of Business (H4)",null,null,null,"Overall CRA performance (B1)",null,null,"Overall Satisfaction with Quality of Service (D5)",null,null,"Attitudes Toward Taxation (CM6)"]
["BAN2","Total","Atlantic","Quebec","Ontario","Western Canada","Good (8-10)","Neutral (4-7)","Poor (0-3)","Satisfied (8-10)","Neutral (4-7)","Dissatisfied (0-3)","Significantly too much","Somewhat too much","About the right amount","Too little"]
["B3_6"]
["Unweighted Totals :",605,40,130,234,184,190,304,90,90,90,54,137,182,191,55]
["NET Agree (8-10)",164,7,50,63,39,126,31,2,44,7,3,23,54,67,10]
[null,0.27,0.18,0.38,0.27,0.21,0.66,0.1,0.02,0.49,0.08,0.06,0.17,0.3,0.35,0.18]
[null,null,null,"++++",null,"--","++++","----","----","++++","----","----","---",null,"+++"]
["NET Neutral (4-7)",239,19,57,87,71,44,175,14,32,47,6,42,79,84,24]
[null,0.4,0.48,0.44,0.37,0.39,0.23,0.57999999999999996,0.16,0.36,0.52,0.11,0.31,0.43,0.44,0.44]
[null,null,null,null,null,null,"----","++++","----",null,"++++","----","---"]
["NET Disagree (0-3)",164,10,15,69,64,9,82,72,9,35,45,65,45,29,16]
[null,0.27,0.25,0.12,0.28999999999999998,0.35,0.05,0.27,0.8,0.1,0.39,0.83,0.47,0.25,0.15,0.28999999999999998]
[null,null,null,"----",null,"+++","----",null,"++++","----",null,"++++","++++",null,"----"]
["0 - Completely disagree",47,4,3,21,17,2,6,39,2,6,21,19,12,9,5]
[null,0.08,0.1,0.02,0.09,0.09,0.01,0.02,0.43,0.02,7.0000000000000007E-2,0.39,0.14000000000000001,7.0000000000000007E-2,0.05,0.09]
[null,null,null,"---",null,null,"----","----","++++","----","--","++++","+++",null,"--"]
[1,34,0,3,15,15,1,17,15,1,6,14,15,9,5,1]
[null,0.06,0,0.02,0.06,0.08,0.01,0.06,0.17,0.01,7.0000000000000007E-2,0.26,0.11,0.05,0.03,0.02]
[null,null,null,null,null,null,"----",null,"++++","----",null,"++++","++++",null,"--"]
[2,40,4,3,15,16,1,29,10,4,9,5,16,12,7,3]
[null,7.0000000000000007E-2,0.1,0.02,0.06,0.09,0.01,0.1,0.11,0.04,0.1,0.09,0.12,7.0000000000000007E-2,0.04,0.05]
[null,null,null,"--",null,null,"----","+++",null,null,null,null,"+++",null,"--"]
[3,43,2,6,18,16,5,30,8,2,14,5,15,12,8,7]
[null,7.0000000000000007E-2,0.05,0.05,0.08,0.09,0.03,0.1,0.09,0.02,0.16,0.09,0.11,7.0000000000000007E-2,0.04,0.13]
[null,null,null,null,null,null,"---","++",null,"---","+++",null,null,null,"--"]
[4,33,3,2,18,10,0,27,6,5,11,2,4,11,15,3]
[null,0.05,0.08,0.02,0.08,0.05,0,0.09,7.0000000000000007E-2,0.06,0.12,0.04,0.03,0.06,0.08,0.05]
[null,null,null,"--",null,null,"----","++++",null,null,"++"]
[5,79,6,17,27,27,15,59,3,12,16,2,15,26,23,8]
[null,0.13,0.15,0.13,0.12,0.15,0.08,0.19,0.03,0.13,0.18,0.04,0.11,0.14000000000000001,0.12,0.15]
[null,null,null,null,null,null,"---","++++","---",null,null,"--"]
[6,62,4,17,20,19,7,48,4,3,12,0,8,16,29,7]
[null,0.1,0.1,0.13,0.09,0.1,0.04,0.16,0.04,0.03,0.13,0,0.06,0.09,0.15,0.13]
[null,null,null,null,null,null,"----","++++",null,null,"++++","--","--",null,"++"]
[7,65,6,21,22,15,22,41,1,12,8,2,15,26,17,6]
[null,0.11,0.15,0.16,0.09,0.08,0.12,0.13,0.01,0.13,0.09,0.04,0.11,0.14000000000000001,0.09,0.11]
[null,null,null,"++",null,null,null,"++","---"]
[8,72,2,24,26,19,48,19,2,19,5,3,7,25,28,7]
[null,0.12,0.05,0.18,0.11,0.1,0.25,0.06,0.02,0.21,0.06,0.06,0.05,0.14000000000000001,0.15,0.13]
[null,null,null,"++",null,null,"++++","----","---","++++","--",null,"---"]
[9,44,1,11,19,11,36,7,0,9,2,0,6,15,19,1]
[null,7.0000000000000007E-2,0.03,0.08,0.08,0.06,0.19,0.02,0,0.1,0.02,0,0.04,0.08,0.1,0.02]
[null,null,null,null,null,null,"++++","----","---","+++"]
["10 - Completely agree",48,4,15,18,9,42,5,0,16,0,0,10,14,20,2]
[null,0.08,0.1,0.12,0.08,0.05,0.22,0.02,0,0.18,0,0,7.0000000000000007E-2,0.08,0.1,0.04]
[null,null,null,null,null,null,"++++","----","---","++++","---","--"]
["I don’t know",38,4,8,15,10,11,16,2,5,1,0,7,4,11,5]
[null,0.06,0.1,0.06,0.06,0.05,0.06,0.05,0.02,0.06,0.01,0,0.05,0.02,0.06,0.09]
[null,null,null,null,null,null,null,null,null,"++",null,null,null,"--"]
["Erreur type a 50%:",3.98,15.49,8.6,6.41,7.22,7.11,5.62,10.33,10.33,10.33,13.34,8.3699999999999992,7.26,7.09,13.21]
["Des prop. (0.95) a 5%:",1.74,6.75,3.75,2.79,3.15,3.1,2.4500000000000002,4.5,4.5,4.5,5.81,3.65,3.17,3.09,5.76]
["Mean :",5.4,5.2,6.6,5.2,4.8,7.9,4.9000000000000004,1.6,6.9,4.2,1.8,4.2,5.6,6.1,5]
["Standard Deviation :",3,3,2.4,3.1,3,2,2.2000000000000002,2.1,2.6,2.2999999999999998,2.2999999999999998,3.2,2.9,2.7,2.7]
["Student's T :",null,"--","99.9","--",99,"99.9","99.9","99.9","99.9","--","99.9","99.9","--","99.9","--"]
[]
["The CRA can be trusted to do what is right in administering Canadians’ taxes and benefits. "]
["No:37",null,null,null,"SME RESPONDENTS ONLY",null,null,null,null,null,null,null,null,null,null,null,null,"TAX INTERMEDIARIES ONLY"]
[null,null,"Type",null,"Visited the CRA Website (E1)",null,"Lenght of Time in Business (H3)",null,"Contacted CRA in Past 12 Months (D1)",null,"Annual Revenue (A3)",null,"Company Type (A4)",null,null,"Position (A6)",null,"Visited the CRA Website (E1)",null,"Lenght of Time in Business (H3)",null,"Contacted CRA in Past 12 Months (D1)"]
[null,"Total","Tax Intermediaries","SME","Yes","No","10 years or less","More than 10 years","Yes","No","Under $5 million","$5 million or more","Sole proprietorship","Incorporated business","Other","President/Owner","Other","Yes","No","10 years or less","More than 10 years","Yes","No"]
["B3_7"]
["Unweighted Totals :",605,303,302,255,42,119,181,91,194,285,17,163,96,43,262,40,246,53,112,173,145,149]
["NET Agree (8-10)",193,109,84,71,11,32,52,18,60,80,4,49,22,13,71,13,85,23,49,57,44,63]
[null,0.32,0.36,0.28000000000000003,0.28000000000000003,0.26,0.27,0.28999999999999998,0.2,0.31,0.28000000000000003,0.24,0.3,0.23,0.3,0.27,0.33,0.35,0.43,0.44,0.33,0.3,0.42]
[null,null,"++","--",null,null,null,null,"--","++",null,null,null,null,null,null,null,null,null,null,null,"--","++"]
["NET Neutral (4-7)",260,129,131,112,17,58,73,41,82,121,10,59,50,22,108,23,105,24,43,78,64,61]
[null,0.43,0.43,0.43,0.44,0.4,0.49,0.4,0.45,0.42,0.42,0.59,0.36,0.52,0.51,0.41,0.57999999999999996,0.43,0.45,0.38,0.45,0.44,0.41]
[null,null,null,null,null,null,null,null,null,null,null,null,"---","++"]
["NET Disagree (0-3)",125,56,69,59,10,23,45,30,36,66,3,41,21,7,66,3,51,5,17,33,36,17]
[null,0.21,0.18,0.23,0.23,0.24,0.19,0.25,0.33,0.19,0.23,0.18,0.25,0.22,0.16,0.25,0.08,0.21,0.09,0.15,0.19,0.25,0.11]
[null,null,null,null,null,null,null,null,"+++","---",null,null,null,null,null,"++","--",null,null,null,null,"+++","---"]
["0 - Completely disagree",46,20,26,22,4,10,15,13,11,25,1,13,10,3,25,1,18,2,5,12,13,6]
[null,0.08,7.0000000000000007E-2,0.09,0.09,0.1,0.08,0.08,0.14000000000000001,0.06,0.09,0.06,0.08,0.1,7.0000000000000007E-2,0.1,0.03,7.0000000000000007E-2,0.04,0.04,7.0000000000000007E-2,0.09,0.04]
[null,null,null,null,null,null,null,null,"++","--"]
[1,18,7,11,9,2,1,10,5,6,10,1,6,3,2,10,1,7,0,1,5,6,1]
[null,0.03,0.02,0.04,0.04,0.05,0.01,0.06,0.05,0.03,0.04,0.06,0.04,0.03,0.05,0.04,0.03,0.03,0,0.01,0.03,0.04,0.01]
[null,null,null,null,null,null,"--","++"]
[2,27,11,16,15,1,4,12,6,9,16,0,12,2,2,15,1,9,2,4,6,6,4]
[null,0.04,0.04,0.05,0.06,0.02,0.03,7.0000000000000007E-2,7.0000000000000007E-2,0.05,0.06,0,7.0000000000000007E-2,0.02,0.05,0.06,0.03,0.04,0.04,0.04,0.03,0.04,0.03]
[3,34,18,16,13,3,8,8,6,10,15,1,10,6,0,16,0,17,1,7,10,11,6]
[null,0.06,0.06,0.05,0.05,7.0000000000000007E-2,7.0000000000000007E-2,0.04,7.0000000000000007E-2,0.05,0.05,0.06,0.06,0.06,0,0.06,0,7.0000000000000007E-2,0.02,0.06,0.06,0.08,0.04]
[4,34,19,15,13,2,7,8,6,9,14,1,4,7,4,13,2,14,5,5,12,9,10]
[null,0.06,0.06,0.05,0.05,0.05,0.06,0.04,7.0000000000000007E-2,0.05,0.05,0.06,0.02,7.0000000000000007E-2,0.09,0.05,0.05,0.06,0.09,0.04,7.0000000000000007E-2,0.06,7.0000000000000007E-2]
[null,null,null,null,null,null,null,null,null,null,null,null,"--"]
[5,94,44,50,44,5,22,28,14,33,45,5,21,21,8,40,10,35,9,13,28,22,21]
[null,0.16,0.15,0.17,0.17,0.12,0.18,0.15,0.15,0.17,0.16,0.28999999999999998,0.13,0.22,0.19,0.15,0.25,0.14000000000000001,0.17,0.12,0.16,0.15,0.14000000000000001]
[6,58,29,29,24,5,14,15,11,15,27,2,16,8,5,22,7,23,6,11,15,15,12]
[null,0.1,0.1,0.1,0.09,0.12,0.12,0.08,0.12,0.08,0.09,0.12,0.1,0.08,0.12,0.08,0.18,0.09,0.11,0.1,0.09,0.1,0.08]
[7,74,37,37,31,5,15,22,10,25,35,2,18,14,5,33,4,33,4,14,23,18,18]
[null,0.12,0.12,0.12,0.12,0.12,0.13,0.12,0.11,0.13,0.12,0.12,0.11,0.15,0.12,0.13,0.1,0.13,0.08,0.13,0.13,0.12,0.12]
[8,87,48,39,31,6,16,23,8,27,35,4,19,13,7,32,7,37,10,22,25,22,26]
[null,0.14000000000000001,0.16,0.13,0.12,0.14000000000000001,0.13,0.13,0.09,0.14000000000000001,0.12,0.24,0.12,0.14000000000000001,0.16,0.12,0.18,0.15,0.19,0.2,0.14000000000000001,0.15,0.17]
[9,51,30,21,19,2,7,14,4,17,21,0,15,4,2,17,4,24,6,10,18,13,16]
[null,0.08,0.1,7.0000000000000007E-2,7.0000000000000007E-2,0.05,0.06,0.08,0.04,0.09,7.0000000000000007E-2,0,0.09,0.04,0.05,0.06,0.1,0.1,0.11,0.09,0.1,0.09,0.11]
["10 - Completely agree",55,31,24,21,3,9,15,6,16,24,0,15,5,4,22,2,24,7,17,14,9,21]
[null,0.09,0.1,0.08,0.08,7.0000000000000007E-2,0.08,0.08,7.0000000000000007E-2,0.08,0.08,0,0.09,0.05,0.09,0.08,0.05,0.1,0.13,0.15,0.08,0.06,0.14000000000000001]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,"--","++"]
["I don’t know",27,9,18,13,4,6,11,2,16,18,0,14,3,1,17,1,5,1,3,5,1,8]
[null,0.04,0.03,0.06,0.05,0.1,0.05,0.06,0.02,0.08,0.06,0,0.09,0.03,0.02,0.06,0.03,0.02,0.02,0.03,0.03,0.01,0.05]
[null,null,null,null,null,null,null,null,null,null,null,null,"++",null,null,null,null,null,null,null,null,"--","++"]
["Erreur type a 50%:",3.98,5.63,5.64,6.14,15.12,8.98,7.28,10.27,7.04,5.8,23.77,7.68,10,14.94,6.05,15.49,6.25,13.46,9.26,7.45,8.14,8.0299999999999994]
["Des prop. (0.95) a 5%:",1.74,2.4500000000000002,2.46,2.68,6.59,3.92,3.18,4.4800000000000004,3.07,2.5299999999999998,10.36,3.35,4.3600000000000003,6.51,2.64,6.75,2.72,5.87,4.04,3.25,3.55,3.5]
["Mean :",5.8,6,5.5,5.5,5.4,5.7,5.5,4.8,5.9,5.6,5.4,5.6,5.3,5.7,5.4,6.2,5.9,6.5,6.6,5.9,5.5,6.6]
["Standard Deviation :",2.9,2.8,2.9,2.9,3,2.7,3,3.1,2.8,3,2.4,3.1,2.8,2.8,3,2.2999999999999998,2.9,2.6,2.7,2.8,2.9,2.6]
["Student's T :",null,95,95,"--","--","--","--",99,99,"--","--","--","--","--","--","--","--","--",95,95,99,99]
[]
["The CRA can be trusted to do what is right in administering Canadians’ taxes and benefits. "]
["No:38",null,"ALL RESPONDENTS"]
[null,null,"Region of Business (H4)",null,null,null,"Overall CRA performance (B1)",null,null,"Overall Satisfaction with Quality of Service (D5)",null,null,"Attitudes Toward Taxation (CM6)"]
["BAN2","Total","Atlantic","Quebec","Ontario","Western Canada","Good (8-10)","Neutral (4-7)","Poor (0-3)","Satisfied (8-10)","Neutral (4-7)","Dissatisfied (0-3)","Significantly too much","Somewhat too much","About the right amount","Too little"]
["B3_7"]
["Unweighted Totals :",605,40,130,234,184,190,304,90,90,90,54,137,182,191,55]
["NET Agree (8-10)",193,10,59,80,39,137,51,1,49,11,1,27,69,76,14]
[null,0.32,0.25,0.45,0.34,0.21,0.72,0.17,0.01,0.54,0.12,0.02,0.2,0.38,0.4,0.25]
[null,null,null,"++++",null,"----","++++","----","----","++++","----","----","----",null,"++"]
["NET Neutral (4-7)",260,21,47,97,91,41,187,25,32,61,12,50,82,85,29]
[null,0.43,0.53,0.36,0.41,0.49,0.22,0.62,0.28000000000000003,0.36,0.68,0.22,0.36,0.45,0.45,0.53]
[null,null,null,null,null,null,"----","++++","---","--","++++","----"]
["NET Disagree (0-3)",125,6,19,48,46,5,53,63,6,18,41,56,26,23,11]
[null,0.21,0.15,0.15,0.21,0.25,0.03,0.17,0.7,7.0000000000000007E-2,0.2,0.76,0.41,0.14000000000000001,0.12,0.2]
[null,null,null,null,null,null,"----","--","++++","----","--","++++","++++","--","----"]
["0 - Completely disagree",46,4,6,16,17,0,10,35,1,2,23,26,8,7,3]
[null,0.08,0.1,0.05,7.0000000000000007E-2,0.09,0,0.03,0.39,0.01,0.02,0.43,0.19,0.04,0.04,0.05]
[null,null,null,null,null,null,"----","----","++++","----","----","++++","++++","--","---"]
[1,18,0,1,7,8,1,7,10,1,2,7,8,5,2,0]
[null,0.03,0,0.01,0.03,0.04,0.01,0.02,0.11,0.01,0.02,0.13,0.06,0.03,0.01,0]
[null,null,null,null,null,null,"--",null,"++++",null,null,"++++","+++"]
[2,27,0,7,11,8,1,11,12,1,4,7,10,6,7,3]
[null,0.04,0,0.05,0.05,0.04,0.01,0.04,0.13,0.01,0.04,0.13,7.0000000000000007E-2,0.03,0.04,0.05]
[null,null,null,null,null,null,"---",null,"++++","--",null,"+++"]
[3,34,2,5,14,13,3,25,6,3,10,4,12,7,7,5]
[null,0.06,0.05,0.04,0.06,7.0000000000000007E-2,0.02,0.08,7.0000000000000007E-2,0.03,0.11,7.0000000000000007E-2,0.09,0.04,0.04,0.09]
[null,null,null,null,null,null,"---","+++"]
[4,34,2,4,17,10,2,27,5,1,11,3,10,10,8,3]
[null,0.06,0.05,0.03,7.0000000000000007E-2,0.05,0.01,0.09,0.06,0.01,0.12,0.06,7.0000000000000007E-2,0.05,0.04,0.05]
[null,null,null,null,null,null,"----","+++",null,"---","+++"]
[5,94,11,12,32,37,10,67,15,7,24,5,19,38,24,7]
[null,0.16,0.28000000000000003,0.09,0.14000000000000001,0.2,0.05,0.22,0.17,0.08,0.27,0.09,0.14000000000000001,0.21,0.13,0.13]
[null,null,"++","--",null,"++","----","++++",null,"--","++++",null,null,"++"]
[6,58,4,12,21,20,13,37,5,11,12,3,9,16,26,5]
[null,0.1,0.1,0.09,0.09,0.11,7.0000000000000007E-2,0.12,0.06,0.12,0.13,0.06,7.0000000000000007E-2,0.09,0.14000000000000001,0.09]
[null,null,null,null,null,null,null,"++",null,null,null,null,null,null,"++"]
[7,74,4,19,27,24,16,56,0,13,14,1,12,18,27,14]
[null,0.12,0.1,0.15,0.12,0.13,0.08,0.18,0,0.14000000000000001,0.16,0.02,0.09,0.1,0.14000000000000001,0.25]
[null,null,null,null,null,null,"--","++++","----",null,null,"---",null,null,null,"+++"]
[8,87,7,28,32,18,47,38,0,21,7,1,12,35,31,6]
[null,0.14000000000000001,0.18,0.22,0.14000000000000001,0.1,0.25,0.13,0,0.23,0.08,0.02,0.09,0.19,0.16,0.11]
[null,null,null,"+++",null,"--","++++",null,"----","++++",null,"---","--","++"]
[9,51,0,13,27,10,39,11,1,13,4,0,6,17,24,2]
[null,0.08,0,0.1,0.12,0.05,0.21,0.04,0.01,0.14000000000000001,0.04,0,0.04,0.09,0.13,0.04]
[null,null,"--",null,"++",null,"++++","----","---","++++",null,"--","--",null,"++"]
["10 - Completely agree",55,3,18,21,11,51,2,0,15,0,0,9,17,21,6]
[null,0.09,0.08,0.14000000000000001,0.09,0.06,0.27,0.01,0,0.17,0,0,7.0000000000000007E-2,0.09,0.11,0.11]
[null,null,null,"++",null,null,"++++","----","---","++++","---","--"]
["I don’t know",27,3,5,9,8,7,13,1,3,0,0,4,5,7,1]
[null,0.04,0.08,0.04,0.04,0.04,0.04,0.04,0.01,0.03,0,0,0.03,0.03,0.04,0.02]
[null,null,null,null,null,null,null,null,null,"++"]
["Erreur type a 50%:",3.98,15.49,8.6,6.41,7.22,7.11,5.62,10.33,10.33,10.33,13.34,8.3699999999999992,7.26,7.09,13.21]
["Des prop. (0.95) a 5%:",1.74,6.75,3.75,2.79,3.15,3.1,2.4500000000000002,4.5,4.5,4.5,5.81,3.65,3.17,3.09,5.76]
["Mean :",5.8,5.6,6.7,5.9,5.2,8.1999999999999993,5.4,2.1,7.4,5.2,1.9,4.3,6.2,6.6,6]
["Standard Deviation :",2.9,2.7,2.7,2.9,2.8,1.8,2.2000000000000002,2.2000000000000002,2.2000000000000002,2,2.2999999999999998,3.2,2.6,2.5,2.6]
["Student's T :",null,"--","99.9","--","99.9","99.9",99,"99.9","99.9","--","99.9","99.9",95,"99.9","--"]
[]
["The CRA works hard at helping Canadians with their tax and benefits matters. "]
["No:39",null,null,null,"SME RESPONDENTS ONLY",null,null,null,null,null,null,null,null,null,null,null,null,"TAX INTERMEDIARIES ONLY"]
[null,null,"Type",null,"Visited the CRA Website (E1)",null,"Lenght of Time in Business (H3)",null,"Contacted CRA in Past 12 Months (D1)",null,"Annual Revenue (A3)",null,"Company Type (A4)",null,null,"Position (A6)",null,"Visited the CRA Website (E1)",null,"Lenght of Time in Business (H3)",null,"Contacted CRA in Past 12 Months (D1)"]
[null,"Total","Tax Intermediaries","SME","Yes","No","10 years or less","More than 10 years","Yes","No","Under $5 million","$5 million or more","Sole proprietorship","Incorporated business","Other","President/Owner","Other","Yes","No","10 years or less","More than 10 years","Yes","No"]
["B3_8"]
["Unweighted Totals :",605,303,302,255,42,119,181,91,194,285,17,163,96,43,262,40,246,53,112,173,145,149]
["NET Agree (8-10)",173,104,69,59,9,28,41,16,49,67,2,45,13,11,60,9,82,21,50,52,42,60]
[null,0.28999999999999998,0.34,0.23,0.23,0.21,0.24,0.23,0.18,0.25,0.24,0.12,0.28000000000000003,0.14000000000000001,0.26,0.23,0.23,0.33,0.4,0.45,0.3,0.28999999999999998,0.4]
[null,null,"+++","---",null,null,null,null,null,null,null,null,"++","---",null,null,null,null,null,"++","--","--","++"]
["NET Neutral (4-7)",258,131,127,103,20,56,71,34,85,117,10,64,44,19,106,21,109,21,45,78,64,64]
[null,0.43,0.43,0.42,0.4,0.48,0.47,0.39,0.37,0.44,0.41,0.59,0.39,0.46,0.44,0.4,0.53,0.44,0.4,0.4,0.45,0.44,0.43]
["NET Disagree (0-3)",143,61,82,73,9,25,56,37,41,78,4,38,33,11,76,6,52,9,14,39,37,20]
[null,0.24,0.2,0.27,0.28999999999999998,0.21,0.21,0.31,0.41,0.21,0.27,0.24,0.23,0.34,0.26,0.28999999999999998,0.15,0.21,0.17,0.13,0.23,0.26,0.13]
[null,null,"--","++",null,null,null,null,"++++","----",null,null,null,null,null,null,null,null,null,"--","++","+++","---"]
["0 - Completely disagree",44,18,26,25,1,9,16,13,11,23,3,12,11,3,25,1,16,2,4,11,13,5]
[null,7.0000000000000007E-2,0.06,0.09,0.1,0.02,0.08,0.09,0.14000000000000001,0.06,0.08,0.18,7.0000000000000007E-2,0.11,7.0000000000000007E-2,0.1,0.03,7.0000000000000007E-2,0.04,0.04,0.06,0.09,0.03]
[null,null,null,null,null,null,null,null,"++","--",null,null,null,null,null,null,null,null,null,null,null,"++","--"]
[1,18,9,9,6,3,2,7,4,5,8,1,2,5,2,7,2,8,1,3,4,6,2]
[null,0.03,0.03,0.03,0.02,7.0000000000000007E-2,0.02,0.04,0.04,0.03,0.03,0.06,0.01,0.05,0.05,0.03,0.05,0.03,0.02,0.03,0.02,0.04,0.01]
[2,37,15,22,20,2,6,16,10,12,22,0,11,9,2,20,2,12,3,3,12,7,6]
[null,0.06,0.05,7.0000000000000007E-2,0.08,0.05,0.05,0.09,0.11,0.06,0.08,0,7.0000000000000007E-2,0.09,0.05,0.08,0.05,0.05,0.06,0.03,7.0000000000000007E-2,0.05,0.04]
[3,44,19,25,22,3,8,17,10,13,25,0,13,8,4,24,1,16,3,4,12,11,7]
[null,7.0000000000000007E-2,0.06,0.08,0.09,7.0000000000000007E-2,7.0000000000000007E-2,0.09,0.11,7.0000000000000007E-2,0.09,0,0.08,0.08,0.09,0.09,0.03,7.0000000000000007E-2,0.06,0.04,7.0000000000000007E-2,0.08,0.05]
[4,42,24,18,12,6,10,8,7,11,18,0,9,6,3,15,3,21,3,10,13,17,7]
[null,7.0000000000000007E-2,0.08,0.06,0.05,0.14000000000000001,0.08,0.04,0.08,0.06,0.06,0,0.06,0.06,7.0000000000000007E-2,0.06,0.08,0.09,0.06,0.09,0.08,0.12,0.05]
[null,null,null,null,"--","++",null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,"++","--"]
[5,81,40,41,35,5,12,29,11,26,35,6,21,16,4,33,8,34,5,14,22,15,25]
[null,0.13,0.13,0.14000000000000001,0.14000000000000001,0.12,0.1,0.16,0.12,0.13,0.12,0.35,0.13,0.17,0.09,0.13,0.2,0.14000000000000001,0.09,0.13,0.13,0.1,0.17]
[6,52,25,27,23,3,13,14,6,21,26,1,14,8,5,21,6,20,5,6,18,11,12]
[null,0.09,0.08,0.09,0.09,7.0000000000000007E-2,0.11,0.08,7.0000000000000007E-2,0.11,0.09,0.06,0.09,0.08,0.12,0.08,0.15,0.08,0.09,0.05,0.1,0.08,0.08]
[7,83,42,41,33,6,21,20,10,27,38,3,20,14,7,37,4,34,8,15,25,21,20]
[null,0.14000000000000001,0.14000000000000001,0.14000000000000001,0.13,0.14000000000000001,0.18,0.11,0.11,0.14000000000000001,0.13,0.18,0.12,0.15,0.16,0.14000000000000001,0.1,0.14000000000000001,0.15,0.13,0.14000000000000001,0.14000000000000001,0.13]
[8,80,47,33,28,4,12,21,8,24,31,2,20,9,4,28,5,35,11,26,20,21,26]
[null,0.13,0.16,0.11,0.11,0.1,0.1,0.12,0.09,0.12,0.11,0.12,0.12,0.09,0.09,0.11,0.13,0.14000000000000001,0.21,0.23,0.12,0.14000000000000001,0.17]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,"+++","---"]
[9,36,25,11,8,3,3,8,2,9,11,0,8,1,2,11,0,20,5,8,16,9,16]
[null,0.06,0.08,0.04,0.03,7.0000000000000007E-2,0.03,0.04,0.02,0.05,0.04,0,0.05,0.01,0.05,0.04,0,0.08,0.09,7.0000000000000007E-2,0.09,0.06,0.11]
[null,null,"++","--"]
["10 - Completely agree",57,32,25,23,2,13,12,6,16,25,0,17,3,5,21,4,27,5,16,16,12,18]
[null,0.09,0.11,0.08,0.09,0.05,0.11,7.0000000000000007E-2,7.0000000000000007E-2,0.08,0.09,0,0.1,0.03,0.12,0.08,0.1,0.11,0.09,0.14000000000000001,0.09,0.08,0.12]
[null,null,null,null,null,null,null,null,null,null,null,null,null,"--"]
["I don’t know",31,7,24,20,4,10,13,4,19,23,1,16,6,2,20,4,3,2,3,4,2,5]
[null,0.05,0.02,0.08,0.08,0.1,0.08,7.0000000000000007E-2,0.04,0.1,0.08,0.06,0.1,0.06,0.05,0.08,0.1,0.01,0.04,0.03,0.02,0.01,0.03]
[null,null,"---","+++"]
["Erreur type a 50%:",3.98,5.63,5.64,6.14,15.12,8.98,7.28,10.27,7.04,5.8,23.77,7.68,10,14.94,6.05,15.49,6.25,13.46,9.26,7.45,8.14,8.0299999999999994]
["Des prop. (0.95) a 5%:",1.74,2.4500000000000002,2.46,2.68,6.59,3.92,3.18,4.4800000000000004,3.07,2.5299999999999998,10.36,3.35,4.3600000000000003,6.51,2.64,6.75,2.72,5.87,4.04,3.25,3.55,3.5]
["Mean :",5.6,5.9,5.3,5.2,5.4,5.7,5.0999999999999996,4.4000000000000004,5.7,5.3,4.5999999999999996,5.6,4.5,5.6,5.2,5.7,5.9,6.3,6.5,5.8,5.4,6.5]
["Standard Deviation :",2.9,2.8,2.9,3,2.7,2.9,2.9,3,2.8,2.9,2.8,2.9,2.8,3,3,2.6,2.9,2.7,2.7,2.9,3,2.6]
["Student's T :",null,99,99,"--","--","--","--",99,99,"--","--",95,99,"--","--","--","--","--",95,95,99,99]
[]
["The CRA works hard at helping Canadians with their tax and benefits matters. "]
["No:40",null,"ALL RESPONDENTS"]
[null,null,"Region of Business (H4)",null,null,null,"Overall CRA performance (B1)",null,null,"Overall Satisfaction with Quality of Service (D5)",null,null,"Attitudes Toward Taxation (CM6)"]
["BAN2","Total","Atlantic","Quebec","Ontario","Western Canada","Good (8-10)","Neutral (4-7)","Poor (0-3)","Satisfied (8-10)","Neutral (4-7)","Dissatisfied (0-3)","Significantly too much","Somewhat too much","About the right amount","Too little"]
["B3_8"]
["Unweighted Totals :",605,40,130,234,184,190,304,90,90,90,54,137,182,191,55]
["NET Agree (8-10)",173,10,54,67,39,125,43,2,47,9,1,23,61,71,13]
[null,0.28999999999999998,0.25,0.42,0.28999999999999998,0.21,0.66,0.14000000000000001,0.02,0.52,0.1,0.02,0.17,0.34,0.37,0.24]
[null,null,null,"++++",null,"---","++++","----","----","++++","----","----","----",null,"+++"]
["NET Neutral (4-7)",258,17,49,102,84,51,182,17,32,55,11,43,84,92,23]
[null,0.43,0.43,0.38,0.44,0.46,0.27,0.6,0.19,0.36,0.61,0.2,0.31,0.46,0.48,0.42]
[null,null,null,null,null,null,"----","++++","----",null,"++++","----","---"]
["NET Disagree (0-3)",143,9,19,55,55,3,65,70,6,25,42,66,34,23,13]
[null,0.24,0.23,0.15,0.24,0.3,0.02,0.21,0.78,7.0000000000000007E-2,0.28000000000000003,0.78,0.48,0.19,0.12,0.24]
[null,null,null,"---",null,"++","----",null,"++++","----",null,"++++","++++","--","----"]
["0 - Completely disagree",44,2,4,20,16,0,11,32,1,2,22,20,10,9,3]
[null,7.0000000000000007E-2,0.05,0.03,0.09,0.09,0,0.04,0.36,0.01,0.02,0.41,0.15,0.05,0.05,0.05]
[null,null,null,"--",null,null,"----","----","++++","----","----","++++","++++"]
[1,18,1,2,8,6,0,7,10,0,1,9,10,3,3,2]
[null,0.03,0.03,0.02,0.03,0.03,0,0.02,0.11,0,0.01,0.17,7.0000000000000007E-2,0.02,0.02,0.04]
[null,null,null,null,null,null,"---",null,"++++","--",null,"++++","+++"]
[2,37,3,6,12,15,1,15,19,2,9,6,18,8,3,5]
[null,0.06,0.08,0.05,0.05,0.08,0.01,0.05,0.21,0.02,0.1,0.11,0.13,0.04,0.02,0.09]
[null,null,null,null,null,null,"----",null,"++++","--",null,null,"++++",null,"---"]
[3,44,3,7,15,18,2,32,9,3,13,5,18,13,8,3]
[null,7.0000000000000007E-2,0.08,0.05,0.06,0.1,0.01,0.11,0.1,0.03,0.14000000000000001,0.09,0.13,7.0000000000000007E-2,0.04,0.05]
[null,null,null,null,null,null,"----","+++",null,"--","++",null,"+++",null,"--"]
[4,42,3,6,18,13,3,32,6,4,14,6,7,12,15,2]
[null,7.0000000000000007E-2,0.08,0.05,0.08,7.0000000000000007E-2,0.02,0.11,7.0000000000000007E-2,0.04,0.16,0.11,0.05,7.0000000000000007E-2,0.08,0.04]
[null,null,null,null,null,null,"----","++++",null,"--","++"]
[5,81,7,10,30,32,8,64,8,2,19,5,18,28,24,7]
[null,0.13,0.18,0.08,0.13,0.17,0.04,0.21,0.09,0.02,0.21,0.09,0.13,0.15,0.13,0.13]
[null,null,null,"--",null,null,"----","++++",null,"----","++++"]
[6,52,3,13,20,15,12,37,1,7,10,0,6,17,22,4]
[null,0.09,0.08,0.1,0.09,0.08,0.06,0.12,0.01,0.08,0.11,0,0.04,0.09,0.12,7.0000000000000007E-2]
[null,null,null,null,null,null,null,"+++","---",null,null,"--","--"]
[7,83,4,20,34,24,28,49,2,19,12,0,12,27,31,10]
[null,0.14000000000000001,0.1,0.15,0.15,0.13,0.15,0.16,0.02,0.21,0.13,0,0.09,0.15,0.16,0.18]
[null,null,null,null,null,null,null,null,"----","+++",null,"---","--"]
[8,80,5,27,30,18,42,34,2,21,6,1,10,29,33,7]
[null,0.13,0.13,0.21,0.13,0.1,0.22,0.11,0.02,0.23,7.0000000000000007E-2,0.02,7.0000000000000007E-2,0.16,0.17,0.13]
[null,null,null,"+++",null,null,"++++",null,"----","++++","--","---","---"]
[9,36,0,13,13,10,31,5,0,8,3,0,4,13,17,1]
[null,0.06,0,0.1,0.06,0.05,0.16,0.02,0,0.09,0.03,0,0.03,7.0000000000000007E-2,0.09,0.02]
[null,null,null,"++",null,null,"++++","----","---","++"]
["10 - Completely agree",57,5,14,24,11,52,4,0,18,0,0,9,19,21,5]
[null,0.09,0.13,0.11,0.1,0.06,0.27,0.01,0,0.2,0,0,7.0000000000000007E-2,0.1,0.11,0.09]
[null,null,null,null,null,null,"++++","----","----","++++","----","--"]
["I don’t know",31,4,8,10,6,11,14,1,5,1,0,5,3,5,6]
[null,0.05,0.1,0.06,0.04,0.03,0.06,0.05,0.01,0.06,0.01,0,0.04,0.02,0.03,0.11]
[null,null,null,null,null,null,null,null,null,"++",null,null,null,null,null,"+++"]
["Erreur type a 50%:",3.98,15.49,8.6,6.41,7.22,7.11,5.62,10.33,10.33,10.33,13.34,8.3699999999999992,7.26,7.09,13.21]
["Des prop. (0.95) a 5%:",1.74,6.75,3.75,2.79,3.15,3.1,2.4500000000000002,4.5,4.5,4.5,5.81,3.65,3.17,3.09,5.76]
["Mean :",5.6,5.5,6.6,5.6,5.0999999999999996,8.1999999999999993,5.2,2,7.5,4.8,1.7,4.0999999999999996,6,6.4,5.6]
["Standard Deviation :",2.9,2.9,2.6,3,2.8,1.7,2.2000000000000002,2.1,2.2000000000000002,2,2,3.1,2.7,2.6,2.9]
["Student's T :",null,"--","99.9","--",99,"99.9","99.9","99.9","99.9","--","99.9","99.9",95,"99.9","--"]
[]
["It is easy to understand the information the CRA provides taxpayers through tax forms and resources. "]
["No:41",null,null,null,"SME RESPONDENTS ONLY",null,null,null,null,null,null,null,null,null,null,null,null,"TAX INTERMEDIARIES ONLY"]
[null,null,"Type",null,"Visited the CRA Website (E1)",null,"Lenght of Time in Business (H3)",null,"Contacted CRA in Past 12 Months (D1)",null,"Annual Revenue (A3)",null,"Company Type (A4)",null,null,"Position (A6)",null,"Visited the CRA Website (E1)",null,"Lenght of Time in Business (H3)",null,"Contacted CRA in Past 12 Months (D1)"]
[null,"Total","Tax Intermediaries","SME","Yes","No","10 years or less","More than 10 years","Yes","No","Under $5 million","$5 million or more","Sole proprietorship","Incorporated business","Other","President/Owner","Other","Yes","No","10 years or less","More than 10 years","Yes","No"]
["B3_9"]
["Unweighted Totals :",605,303,302,255,42,119,181,91,194,285,17,163,96,43,262,40,246,53,112,173,145,149]
["NET Agree (8-10)",177,100,77,66,11,29,48,17,56,73,4,44,22,11,64,13,80,19,43,54,42,54]
[null,0.28999999999999998,0.33,0.25,0.26,0.26,0.24,0.27,0.19,0.28999999999999998,0.26,0.24,0.27,0.23,0.26,0.24,0.33,0.33,0.36,0.38,0.31,0.28999999999999998,0.36]
[null,null,"++","--"]
["NET Neutral (4-7)",263,133,130,111,15,52,78,36,85,123,7,61,47,22,107,23,108,24,52,73,65,65]
[null,0.43,0.44,0.43,0.44,0.36,0.44,0.43,0.4,0.44,0.43,0.41,0.37,0.49,0.51,0.41,0.57999999999999996,0.44,0.45,0.46,0.42,0.45,0.44]
[null,null,null,null,null,null,null,null,null,null,null,null,"--",null,null,"--","++"]
["NET Disagree (0-3)",150,65,85,73,12,36,48,38,43,79,6,50,26,9,81,4,56,9,16,42,37,26]
[null,0.25,0.21,0.28000000000000003,0.28999999999999998,0.28999999999999998,0.3,0.27,0.42,0.22,0.28000000000000003,0.35,0.31,0.27,0.21,0.31,0.1,0.23,0.17,0.14000000000000001,0.24,0.26,0.17]
[null,null,null,null,null,null,null,null,"++++","----",null,null,null,null,null,"+++","---",null,null,"--","++"]
["0 - Completely disagree",37,16,21,19,2,8,12,10,8,17,4,8,10,3,19,2,14,2,4,10,11,5]
[null,0.06,0.05,7.0000000000000007E-2,7.0000000000000007E-2,0.05,7.0000000000000007E-2,7.0000000000000007E-2,0.11,0.04,0.06,0.24,0.05,0.1,7.0000000000000007E-2,7.0000000000000007E-2,0.05,0.06,0.04,0.04,0.06,0.08,0.03]
[null,null,null,null,null,null,null,null,"++","--"]
[1,31,8,23,18,5,6,17,10,13,22,1,9,10,4,22,1,8,0,4,3,6,1]
[null,0.05,0.03,0.08,7.0000000000000007E-2,0.12,0.05,0.09,0.11,7.0000000000000007E-2,0.08,0.06,0.06,0.1,0.09,0.08,0.03,0.03,0,0.04,0.02,0.04,0.01]
[null,null,"---","+++"]
[2,40,23,17,16,1,8,9,10,7,17,0,16,1,0,17,0,18,5,3,17,9,13]
[null,7.0000000000000007E-2,0.08,0.06,0.06,0.02,7.0000000000000007E-2,0.05,0.11,0.04,0.06,0,0.1,0.01,0,0.06,0,7.0000000000000007E-2,0.09,0.03,0.1,0.06,0.09]
[null,null,null,null,null,null,null,null,"++","--",null,null,"++++","--",null,null,null,null,null,"--","++"]
[3,42,18,24,20,4,14,10,8,15,23,1,17,5,2,23,1,16,2,5,12,11,7]
[null,7.0000000000000007E-2,0.06,0.08,0.08,0.1,0.12,0.06,0.09,0.08,0.08,0.06,0.1,0.05,0.05,0.09,0.03,7.0000000000000007E-2,0.04,0.04,7.0000000000000007E-2,0.08,0.05]
[4,47,22,25,23,2,11,14,9,15,24,1,14,8,3,22,3,18,4,11,9,10,11]
[null,0.08,7.0000000000000007E-2,0.08,0.09,0.05,0.09,0.08,0.1,0.08,0.08,0.06,0.09,0.08,7.0000000000000007E-2,0.08,0.08,7.0000000000000007E-2,0.08,0.1,0.05,7.0000000000000007E-2,7.0000000000000007E-2]
[5,78,36,42,38,4,15,27,10,29,38,4,16,17,9,33,9,29,6,10,23,20,15]
[null,0.13,0.12,0.14000000000000001,0.15,0.1,0.13,0.15,0.11,0.15,0.13,0.24,0.1,0.18,0.21,0.13,0.23,0.12,0.11,0.09,0.13,0.14000000000000001,0.1]
[null,null,null,null,null,null,null,null,null,null,null,null,"--"]
[6,64,34,30,23,4,13,17,9,18,29,1,14,13,3,23,7,27,7,14,18,18,15]
[null,0.11,0.11,0.1,0.09,0.1,0.11,0.09,0.1,0.09,0.1,0.06,0.09,0.14000000000000001,7.0000000000000007E-2,0.09,0.18,0.11,0.13,0.13,0.1,0.12,0.1]
[7,74,41,33,27,5,13,20,8,23,32,1,17,9,7,29,4,34,7,17,23,17,24]
[null,0.12,0.14000000000000001,0.11,0.11,0.12,0.11,0.11,0.09,0.12,0.11,0.06,0.1,0.09,0.16,0.11,0.1,0.14000000000000001,0.13,0.15,0.13,0.12,0.16]
[8,78,44,34,30,4,15,19,5,27,31,3,19,12,3,28,6,35,8,20,23,21,21]
[null,0.13,0.15,0.11,0.12,0.1,0.13,0.1,0.05,0.14000000000000001,0.11,0.18,0.12,0.13,7.0000000000000007E-2,0.11,0.15,0.14000000000000001,0.15,0.18,0.13,0.14000000000000001,0.14000000000000001]
[null,null,null,null,null,null,null,null,"--","++"]
[9,52,26,26,23,3,9,17,6,19,26,0,14,6,6,21,5,19,7,7,17,9,17]
[null,0.09,0.09,0.09,0.09,7.0000000000000007E-2,0.08,0.09,7.0000000000000007E-2,0.1,0.09,0,0.09,0.06,0.14000000000000001,0.08,0.13,0.08,0.13,0.06,0.1,0.06,0.11]
["10 - Completely agree",47,30,17,13,4,5,12,6,10,16,1,11,4,2,15,2,26,4,16,14,12,16]
[null,0.08,0.1,0.06,0.05,0.1,0.04,7.0000000000000007E-2,7.0000000000000007E-2,0.05,0.06,0.06,7.0000000000000007E-2,0.04,0.05,0.06,0.05,0.11,0.08,0.14000000000000001,0.08,0.08,0.11]
[null,null,"++","--"]
["I don’t know",15,5,10,5,4,2,7,0,10,10,0,8,1,1,10,0,2,1,1,4,1,4]
[null,0.02,0.02,0.03,0.02,0.1,0.02,0.04,0,0.05,0.04,0,0.05,0.01,0.02,0.04,0,0.01,0.02,0.01,0.02,0.01,0.03]
[null,null,null,null,"---","+++",null,null,"--","++"]
["Erreur type a 50%:",3.98,5.63,5.64,6.14,15.12,8.98,7.28,10.27,7.04,5.8,23.77,7.68,10,14.94,6.05,15.49,6.25,13.46,9.26,7.45,8.14,8.0299999999999994]
["Des prop. (0.95) a 5%:",1.74,2.4500000000000002,2.46,2.68,6.59,3.92,3.18,4.4800000000000004,3.07,2.5299999999999998,10.36,3.35,4.3600000000000003,6.51,2.64,6.75,2.72,5.87,4.04,3.25,3.55,3.5]
["Mean :",5.6,5.9,5.2,5.2,5.4,5.2,5.3,4.4000000000000004,5.6,5.3,4.4000000000000004,5.3,5,5.5,5.0999999999999996,6.1,5.8,6.2,6.4,5.7,5.5,6.2]
["Standard Deviation :",2.9,2.8,2.9,2.9,3.1,2.8,3,3.1,2.7,2.9,3.3,2.9,2.9,2.9,3,2.4,2.9,2.6,2.7,2.8,2.9,2.7]
["Student's T :",null,99,99,"--","--","--","--",99,99,"--","--","--","--","--",95,95,"--","--","--","--",95,95]
[]
["It is easy to understand the information the CRA provides taxpayers through tax forms and resources. "]
["No:42",null,"ALL RESPONDENTS"]
[null,null,"Region of Business (H4)",null,null,null,"Overall CRA performance (B1)",null,null,"Overall Satisfaction with Quality of Service (D5)",null,null,"Attitudes Toward Taxation (CM6)"]
["BAN2","Total","Atlantic","Quebec","Ontario","Western Canada","Good (8-10)","Neutral (4-7)","Poor (0-3)","Satisfied (8-10)","Neutral (4-7)","Dissatisfied (0-3)","Significantly too much","Somewhat too much","About the right amount","Too little"]
["B3_9"]
["Unweighted Totals :",605,40,130,234,184,190,304,90,90,90,54,137,182,191,55]
["NET Agree (8-10)",177,7,48,71,44,120,45,5,49,9,1,30,55,68,16]
[null,0.28999999999999998,0.18,0.37,0.3,0.24,0.63,0.15,0.06,0.54,0.1,0.02,0.22,0.3,0.36,0.28999999999999998]
[null,null,null,"++",null,null,"++++","----","----","++++","----","----","--",null,"++"]
["NET Neutral (4-7)",263,24,58,98,78,56,184,20,30,56,15,48,87,93,22]
[null,0.43,0.6,0.45,0.42,0.42,0.28999999999999998,0.61,0.22,0.33,0.62,0.28000000000000003,0.35,0.48,0.49,0.4]
[null,null,"++",null,null,null,"----","++++","----","--","++++","---","--"]
["NET Disagree (0-3)",150,6,20,61,59,11,69,64,10,25,38,56,39,27,17]
[null,0.25,0.15,0.15,0.26,0.32,0.06,0.23,0.71,0.11,0.28000000000000003,0.7,0.41,0.21,0.14000000000000001,0.31]
[null,null,null,"---",null,"+++","----",null,"++++","----",null,"++++","++++",null,"----"]
["0 - Completely disagree",37,3,2,16,14,1,9,26,2,4,15,18,9,8,2]
[null,0.06,0.08,0.02,7.0000000000000007E-2,0.08,0.01,0.03,0.28999999999999998,0.02,0.04,0.28000000000000003,0.13,0.05,0.04,0.04]
[null,null,null,"--",null,null,"----","----","++++","---",null,"++++","++++"]
[1,31,1,4,12,13,1,13,14,2,5,8,15,8,1,4]
[null,0.05,0.03,0.03,0.05,7.0000000000000007E-2,0.01,0.04,0.16,0.02,0.06,0.15,0.11,0.04,0.01,7.0000000000000007E-2]
[null,null,null,null,null,null,"----",null,"++++","--",null,"+++","++++",null,"----"]
[2,40,0,6,19,15,3,23,14,4,8,7,13,8,10,6]
[null,7.0000000000000007E-2,0,0.05,0.08,0.08,0.02,0.08,0.16,0.04,0.09,0.13,0.09,0.04,0.05,0.11]
[null,null,null,null,null,null,"----",null,"++++"]
[3,42,2,8,14,17,6,24,10,2,8,8,10,14,8,5]
[null,7.0000000000000007E-2,0.05,0.06,0.06,0.09,0.03,0.08,0.11,0.02,0.09,0.15,7.0000000000000007E-2,0.08,0.04,0.09]
[null,null,null,null,null,null,"--",null,null,"--",null,"++"]
[4,47,5,2,21,19,8,33,5,2,10,7,7,15,17,5]
[null,0.08,0.13,0.02,0.09,0.1,0.04,0.11,0.06,0.02,0.11,0.13,0.05,0.08,0.09,0.09]
[null,null,null,"---",null,null,"--","+++",null,"---"]
[5,78,5,15,25,30,9,61,7,8,19,3,18,25,23,6]
[null,0.13,0.13,0.12,0.11,0.16,0.05,0.2,0.08,0.09,0.21,0.06,0.13,0.14000000000000001,0.12,0.11]
[null,null,null,null,null,null,"----","++++",null,null,"+++"]
[6,64,8,17,23,15,18,41,5,8,17,2,10,19,26,7]
[null,0.11,0.2,0.13,0.1,0.08,0.09,0.13,0.06,0.09,0.19,0.04,7.0000000000000007E-2,0.1,0.14000000000000001,0.13]
[null,null,"++",null,null,null,null,"++",null,null,"+++","--"]
[7,74,6,24,29,14,21,49,3,12,10,3,13,28,27,4]
[null,0.12,0.15,0.18,0.12,0.08,0.11,0.16,0.03,0.13,0.11,0.06,0.09,0.15,0.14000000000000001,7.0000000000000007E-2]
[null,null,null,"++",null,"--",null,"+++","---"]
[8,78,2,20,35,20,43,28,2,20,6,0,16,21,30,7]
[null,0.13,0.05,0.15,0.15,0.11,0.23,0.09,0.02,0.22,7.0000000000000007E-2,0,0.12,0.12,0.16,0.13]
[null,null,null,null,null,null,"++++","--","---","++++",null,"---"]
[9,52,2,15,20,13,36,12,2,11,3,1,7,21,20,2]
[null,0.09,0.05,0.12,0.09,7.0000000000000007E-2,0.19,0.04,0.02,0.12,0.03,0.02,0.05,0.12,0.1,0.04]
[null,null,null,null,null,null,"++++","----","--","+++"]
["10 - Completely agree",47,3,13,16,11,41,5,1,18,0,0,7,13,18,7]
[null,0.08,0.08,0.1,7.0000000000000007E-2,0.06,0.22,0.02,0.01,0.2,0,0,0.05,7.0000000000000007E-2,0.09,0.13]
[null,null,null,null,null,null,"++++","----","---","++++","----","--"]
["I don’t know",15,3,4,4,3,3,6,1,1,0,0,3,1,3,0]
[null,0.02,0.08,0.03,0.02,0.02,0.02,0.02,0.01,0.01,0,0,0.02,0.01,0.02,0]
[null,null,"++"]
["Erreur type a 50%:",3.98,15.49,8.6,6.41,7.22,7.11,5.62,10.33,10.33,10.33,13.34,8.3699999999999992,7.26,7.09,13.21]
["Des prop. (0.95) a 5%:",1.74,6.75,3.75,2.79,3.15,3.1,2.4500000000000002,4.5,4.5,4.5,5.81,3.65,3.17,3.09,5.76]
["Mean :",5.6,5.6,6.5,5.5,4.9000000000000004,7.7,5.2,2.5,7.1,4.7,2.4,4.5,5.8,6.2,5.4]
["Standard Deviation :",2.9,2.6,2.5,2.9,2.9,2.1,2.2999999999999998,2.6,2.6,2.2000000000000002,2.2999999999999998,3.1,2.8,2.6,3]
["Student's T :",null,"--","99.9","--","99.9","99.9","99.9","99.9","99.9","--","99.9","99.9","--","99.9","--"]
[]
["You trust the CRA to help your business understand its tax obligations. "]
["No:43",null,null,null,"SME RESPONDENTS ONLY",null,null,null,null,null,null,null,null,null,null,null,null,"TAX INTERMEDIARIES ONLY"]
[null,null,"Type",null,"Visited the CRA Website (E1)",null,"Lenght of Time in Business (H3)",null,"Contacted CRA in Past 12 Months (D1)",null,"Annual Revenue (A3)",null,"Company Type (A4)",null,null,"Position (A6)",null,"Visited the CRA Website (E1)",null,"Lenght of Time in Business (H3)",null,"Contacted CRA in Past 12 Months (D1)"]
[null,"Total","Tax Intermediaries","SME","Yes","No","10 years or less","More than 10 years","Yes","No","Under $5 million","$5 million or more","Sole proprietorship","Incorporated business","Other","President/Owner","Other","Yes","No","10 years or less","More than 10 years","Yes","No"]
["B3_10"]
["Unweighted Totals :",605,303,302,255,42,119,181,91,194,285,17,163,96,43,262,40,246,53,112,173,145,149]
["NET Agree (8-10)",197,109,88,75,12,35,53,19,61,85,3,55,22,11,74,14,84,23,47,59,47,60]
[null,0.33,0.36,0.28999999999999998,0.28999999999999998,0.28999999999999998,0.28999999999999998,0.28999999999999998,0.21,0.31,0.3,0.18,0.34,0.23,0.26,0.28000000000000003,0.35,0.34,0.43,0.42,0.34,0.32,0.4]
["NET Neutral (4-7)",259,129,130,107,19,53,76,41,83,120,10,60,48,22,110,20,109,20,49,73,60,64]
[null,0.43,0.43,0.43,0.42,0.45,0.45,0.42,0.45,0.43,0.42,0.59,0.37,0.5,0.51,0.42,0.5,0.44,0.38,0.44,0.42,0.41,0.43]
[null,null,null,null,null,null,null,null,null,null,null,null,"--"]
["NET Disagree (0-3)",129,55,74,66,8,27,47,31,40,70,4,39,25,10,68,6,48,7,13,36,37,16]
[null,0.21,0.18,0.25,0.26,0.19,0.23,0.26,0.34,0.21,0.25,0.24,0.24,0.26,0.23,0.26,0.15,0.2,0.13,0.12,0.21,0.26,0.11]
[null,null,null,null,null,null,null,null,"++","--",null,null,null,null,null,null,null,null,null,"--","++","++++","----"]
["0 - Completely disagree",45,18,27,26,1,10,17,15,11,25,2,12,11,4,25,2,15,3,4,12,12,6]
[null,7.0000000000000007E-2,0.06,0.09,0.1,0.02,0.08,0.09,0.16,0.06,0.09,0.12,7.0000000000000007E-2,0.11,0.09,0.1,0.05,0.06,0.06,0.04,7.0000000000000007E-2,0.08,0.04]
[null,null,null,null,null,null,null,null,"+++","---"]
[1,19,8,11,10,1,1,10,4,7,10,1,6,4,1,11,0,8,0,3,4,6,1]
[null,0.03,0.03,0.04,0.04,0.02,0.01,0.06,0.04,0.04,0.04,0.06,0.04,0.04,0.02,0.04,0,0.03,0,0.03,0.02,0.04,0.01]
[null,null,null,null,null,null,"--","++"]
[2,25,14,11,8,3,5,6,5,5,11,0,6,4,1,10,1,12,2,0,12,10,3]
[null,0.04,0.05,0.04,0.03,7.0000000000000007E-2,0.04,0.03,0.05,0.03,0.04,0,0.04,0.04,0.02,0.04,0.03,0.05,0.04,0,7.0000000000000007E-2,7.0000000000000007E-2,0.02]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,"---","+++","++","--"]
[3,40,15,25,22,3,11,14,7,17,24,1,15,6,4,22,3,13,2,6,8,9,6]
[null,7.0000000000000007E-2,0.05,0.08,0.09,7.0000000000000007E-2,0.09,0.08,0.08,0.09,0.08,0.06,0.09,0.06,0.09,0.08,0.08,0.05,0.04,0.05,0.05,0.06,0.04]
[4,33,12,21,18,3,8,13,12,9,20,1,9,11,1,18,3,11,1,7,4,6,6]
[null,0.05,0.04,7.0000000000000007E-2,7.0000000000000007E-2,7.0000000000000007E-2,7.0000000000000007E-2,7.0000000000000007E-2,0.13,0.05,7.0000000000000007E-2,0.06,0.06,0.11,0.02,7.0000000000000007E-2,0.08,0.04,0.02,0.06,0.02,0.04,0.04]
[5,90,42,48,36,10,18,30,12,34,43,5,24,14,10,42,6,35,7,15,24,22,19]
[7,77,40,37,32,3,18,19,9,26,35,2,16,13,8,30,7,33,7,16,23,18,19]
[null,0.13,0.13,0.12,0.13,0.12,0.12,0.13,0.09,0.12,0.13,0,0.15,0.06,0.14000000000000001,0.12,0.13,0.13,0.15,0.18,0.11,0.11,0.15]
[null,0.03,0.03,0.03,0.03,7.0000000000000007E-2,0.03,0.03,0,0.05,0.04,0,0.06,0.01,0,0.04,0,0.02,0.06,0.03,0.03,0.01,0.06]
["Mean :",5.9,6.2,5.6,5.6,5.8,5.7,5.5,4.7,5.9,5.6,4.9000000000000004,5.8,5.2,5.7,5.5,6.3,6,6.7,6.7,6,5.7,6.7]
["No:44",null,"ALL RESPONDENTS"]
[null,0.33,0.3,0.42,0.31,0.28000000000000003,0.7,0.19,0.01,0.61,0.1,0.02,0.22,0.38,0.38,0.33]
["NET Neutral (4-7)",259,20,52,102,80,45,186,23,29,58,14,46,84,89,26]
[null,null,null,"---","++",null,"----","----","++++","----","---","++++","++++","---"]
[null,null,null,null,null,null,"--","--","++++",null,null,null,"+++"]
[null,null,null,null,null,"++","---","++",null,"---",null,"++++"]
[4,33,3,5,11,14,2,24,7,2,9,7,8,10,10,2]
[null,0.15,0.18,0.08,0.15,0.18,0.05,0.23,0.09,0.09,0.24,7.0000000000000007E-2,0.1,0.18,0.16,0.16]
[7,77,4,20,36,17,22,51,2,14,13,0,14,25,28,8]
[null,null,null,null,null,null,"++++","---","---","+++",null,"--",null,null,"++"]
[null,0.13,0.13,0.18,0.13,0.08,0.32,0.04,0.01,0.27,0,0,0.09,0.15,0.13,0.18]
["Des prop. (0.95) a 5%:",1.74,6.75,3.75,2.79,3.15,3.1,2.4500000000000002,4.5,4.5,4.5,5.81,3.65,3.17,3.09,5.76]
["The CRA provides enough information to meet your business tax obligations. "]
["Unweighted Totals :",605,303,302,255,42,119,181,91,194,285,17,163,96,43,262,40,246,53,112,173,145,149]
[null,null,"++","--",null,null,null,null,"--","++"]
["0 - Completely disagree",23,10,13,11,2,5,8,6,6,10,3,6,4,3,12,1,9,1,1,7,8,2]
[null,0.02,0.02,0.03,0.03,0.02,0.01,0.04,0.04,0.02,0.03,0.06,0.03,0.04,0,0.03,0.03,0.02,0,0.03,0.01,0.03,0.01]
[4,29,14,15,12,3,7,8,8,7,15,0,6,6,3,13,2,11,3,6,7,8,6]
[null,0.05,0.05,0.05,0.05,7.0000000000000007E-2,0.06,0.04,0.09,0.04,0.05,0,0.04,0.06,7.0000000000000007E-2,0.05,0.05,0.04,0.06,0.05,0.04,0.06,0.04]
[null,0.12,0.12,0.12,0.13,0.1,0.13,0.12,0.12,0.12,0.12,0.12,0.1,0.17,0.09,0.11,0.18,0.12,0.09,0.1,0.12,0.09,0.15]
[null,null,null,null,null,null,null,null,"---","+++"]
[null,0.04,0.03,0.05,0.03,0.12,0.05,0.04,0,7.0000000000000007E-2,0.05,0,7.0000000000000007E-2,0.01,0.02,0.05,0,0.02,0.04,0.03,0.03,0.01,0.05]
["Erreur type a 50%:",3.98,5.63,5.64,6.14,15.12,8.98,7.28,10.27,7.04,5.8,23.77,7.68,10,14.94,6.05,15.49,6.25,13.46,9.26,7.45,8.14,8.0299999999999994]
[]
["B3_11"]
["NET Neutral (4-7)",269,21,49,102,89,36,195,36,24,64,21,54,81,93,23]
["NET Disagree (0-3)",86,3,14,36,30,4,32,46,4,14,31,42,20,11,8]
[null,0.02,0,0,0.03,0.04,0.01,0.01,0.11,0,0,0.13,7.0000000000000007E-2,0.01,0.01,0]
[null,null,null,null,null,null,"---",null,"++++",null,null,null,"+++",null,"--"]
[null,0.05,0.03,0.02,0.04,0.08,0.01,0.08,0.04,0.02,0.1,0.09,0.01,0.08,0.04,0.05]
[5,87,7,13,36,29,6,58,22,8,22,8,20,25,30,5]
[null,null,null,null,null,null,null,"+++","--",null,"+++","--",null,null,"++"]
[8,91,6,22,38,24,40,43,2,22,4,0,13,32,33,8]
[null,null,null,null,null,null,"++++","----","---","++++","---","--"]
["I don’t know",23,3,7,6,6,7,8,2,1,0,0,4,1,4,4]
["Standard Deviation :",2.6,2.4,2.5,2.7,2.6,1.6,2,2.8,2,2,2.6,3.2,2.5,2.2000000000000002,2.6]
["No:47",null,null,null,"SME RESPONDENTS ONLY",null,null,null,null,null,null,null,null,null,null,null,null,"TAX INTERMEDIARIES ONLY"]
[null,0.45,0.44,0.45,0.46,0.33,0.39,0.49,0.34,0.49,0.46,0.28999999999999998,0.47,0.41,0.49,0.46,0.4,0.43,0.47,0.5,0.42,0.37,0.5]
[null,0.39,0.39,0.38,0.37,0.45,0.39,0.38,0.43,0.37,0.37,0.53,0.35,0.42,0.4,0.35,0.53,0.41,0.32,0.35,0.43,0.43,0.37]
[null,0.03,0.04,0.03,0.03,0,0.03,0.02,7.0000000000000007E-2,0,0.02,0.06,0.02,0.03,0.05,0.03,0.03,0.05,0.02,0.03,0.05,7.0000000000000007E-2,0.02]
[2,12,7,5,4,1,5,0,3,2,5,0,2,3,0,5,0,7,0,0,6,5,2]
[null,null,null,null,null,null,null,null,"++","--",null,null,null,null,null,null,null,"---","+++"]
[null,0.05,0.05,0.05,0.05,7.0000000000000007E-2,0.04,0.06,0.1,0.02,0.05,0.12,0.03,7.0000000000000007E-2,7.0000000000000007E-2,0.04,0.13,0.05,0.06,0.04,0.05,0.06,0.05]
[null,0.14000000000000001,0.15,0.13,0.15,0.05,0.15,0.12,0.13,0.14000000000000001,0.13,0.06,0.15,0.11,0.09,0.12,0.18,0.15,0.15,0.15,0.16,0.16,0.13]
[null,0.11,0.13,0.09,0.08,0.1,0.08,0.1,0.03,0.11,0.09,0.06,0.1,0.06,0.09,0.1,0.05,0.13,0.09,0.14000000000000001,0.12,0.12,0.14000000000000001]
["I don’t know",29,11,18,13,5,11,6,1,16,18,0,14,3,1,18,0,5,4,3,6,1,10]
[null,0.05,0.04,0.06,0.05,0.12,0.09,0.03,0.01,0.08,0.06,0,0.09,0.03,0.02,7.0000000000000007E-2,0,0.02,0.08,0.03,0.03,0.01,7.0000000000000007E-2]
["Student's T :",null,"--","--","--","--","--","--","99.9","99.9","--","--",95,95,"--","--","--","--","--","--","--","99.9","99.9"]
[null,null,"Region of Business (H4)",null,null,null,"Overall CRA performance (B1)",null,null,"Overall Satisfaction with Quality of Service (D5)",null,null,"Attitudes Toward Taxation (CM6)"]
["NET Neutral (4-7)",233,18,50,84,78,35,167,27,21,59,20,56,73,76,19]
["NET Disagree (0-3)",73,3,6,30,31,4,25,44,1,18,29,32,14,16,5]
[null,null,null,null,null,null,"---","----","++++","---",null,"++++","++++"]
[null,0.02,0.03,0,0.02,0.04,0,0.03,0.04,0,0.04,7.0000000000000007E-2,0.04,0.02,0.01,0.02]
[4,30,3,5,15,7,2,21,5,3,9,4,7,13,7,3]
[null,null,null,null,null,null,"---","++"]
[7,83,5,22,25,31,19,59,5,10,22,3,15,29,28,10]
[9,65,4,16,26,17,44,16,3,13,5,2,7,21,29,7]
[null,0.17,0.2,0.19,0.19,0.13,0.37,0.09,7.0000000000000007E-2,0.36,0.03,0.04,0.13,0.21,0.17,0.22]
[null,null,null,null,null,null,"++++","----","---","++++","----","---"]
["Standard Deviation :",2.7,2.5,2.1,2.8,2.7,1.7,2.1,3.2,1.7,2.2999999999999998,2.9,3.1,2.5,2.2999999999999998,2.5]
["When filing business income taxes, does your business: "]
[null,null,null,null,null,null,null,null,"--","++",null,null,"++++","----"]
[null,0.41,0,0.41,0.38,0.6,0.4,0.4,0.35,0.44,0.4,0.47,0.38,0.47,0.37,0.44,0.2,0,0,0,0,0,0]
["I don’t know",3,0,3,2,1,2,1,0,2,3,0,2,0,1,2,1,0,0,0,0,0,0]
["No:50",null,"ALL RESPONDENTS"]
["Unweighted Totals :",302,24,48,124,98,88,160,43,28,40,22,71,91,87,29]
[null,null,null,"++"]
["Erreur type a 50%:",5.64,20,14.14,8.8000000000000007,9.9,10.45,7.75,14.94,18.52,15.49,20.89,11.63,10.27,10.51,18.2]
[null,null,"Type",null,"Visited the CRA Website (E1)",null,"Lenght of Time in Business (H3)",null,"Contacted CRA in Past 12 Months (D1)",null,"Annual Revenue (A3)",null,"Company Type (A4)",null,null,"Position (A6)",null,"Visited the CRA Website (E1)",null,"Lenght of Time in Business (H3)",null,"Contacted CRA in Past 12 Months (D1)"]
[null,0.28999999999999998,0,0.28999999999999998,0.31,0.21,0.36,0.25,0.22,0.35,0.31,0.06,0.37,0.17,0.28000000000000003,0.31,0.18,0,0,0,0,0,0]
["Use a combination of in-house and outside services",90,0,90,82,5,31,59,33,54,87,3,37,38,15,75,15,0,0,0,0,0,0]
[null,null,null,null,"+++","---",null,null,null,null,null,null,"---","++"]
["Erreur type a 50%:",5.64,"*",5.64,6.14,15.12,8.98,7.28,10.27,7.04,5.8,23.77,7.68,10,14.94,6.05,15.49,"*","*","*","*","*","*"]
["Unweighted Totals :",302,24,48,124,98,88,160,43,28,40,22,71,91,87,29]
[null,0.28999999999999998,0.28999999999999998,0.38,0.27,0.28999999999999998,0.24,0.31,0.33,7.0000000000000007E-2,0.28000000000000003,0.27,0.23,0.36,0.25,0.31]
[null,0.3,0.28999999999999998,0.25,0.33,0.31,0.36,0.28999999999999998,0.23,0.43,0.43,0.18,0.28000000000000003,0.27,0.36,0.31]
[]
[null,"Total","Tax Intermediaries","SME","Yes","No","10 years or less","More than 10 years","Yes","No","Under $5 million","$5 million or more","Sole proprietorship","Incorporated business","Other","President/Owner","Other","Yes","No","10 years or less","More than 10 years","Yes","No"]
["Yes",236,145,91,84,6,31,60,91,0,84,7,43,37,11,76,15,134,10,53,84,145,0]
[null,0.04,0.03,0.06,0.05,7.0000000000000007E-2,0.04,7.0000000000000007E-2,0,0,0.05,0.12,0.06,0.04,0.09,0.05,0.13,0.03,0.04,0.03,0.03,0,0]
["In the last 12 months, have you contacted the CRA for business purposes, other than for sending a business tax return? "]
["Unweighted Totals :",605,40,130,234,184,190,304,90,90,90,54,137,182,191,55]
[null,0.56999999999999995,0.45,0.67,0.54,0.55000000000000004,0.61,0.59,0.34,0,0,0,0.41,0.61,0.61,0.57999999999999996]
["I can’t recall",26,2,4,15,4,11,9,6,0,0,0,8,7,5,1]
["No:55",null,null,null,"SME RESPONDENTS ONLY",null,null,null,null,null,null,null,null,null,null,null,null,"TAX INTERMEDIARIES ONLY"]
["Unweighted Totals :",236,145,91,84,6,31,60,91,0,84,7,43,37,11,76,15,134,10,53,84,145,0]
["By telephone",210,127,83,77,5,29,54,83,0,77,6,38,35,10,69,14,120,6,42,77,127,0]
["By fax",34,29,5,2,3,3,2,5,0,3,2,2,2,1,2,3,27,2,7,19,29,0]
[null,0,0.01,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0.01,0,0.02,0,0.01,0]
[]
["BAN2","Total","Atlantic","Quebec","Ontario","Western Canada","Good (8-10)","Neutral (4-7)","Poor (0-3)","Satisfied (8-10)","Neutral (4-7)","Dissatisfied (0-3)","Significantly too much","Somewhat too much","About the right amount","Too little"]
["By mail",48,4,5,20,16,14,22,12,15,20,13,17,14,12,4]
[null,0.08,0.15,0.05,0.08,0.05,0.05,0.11,0.04,0.04,0.12,0.04,0.11,0.08,0.04,0.05]
["Erreur type a 50%:",6.38,21.91,15.69,10.220000000000001,11.03,12.25,9.06,13.46,10.33,10.33,13.34,11.47,12.25,11.8,20.89]
[null,null,"Type",null,"Visited the CRA Website (E1)",null,"Lenght of Time in Business (H3)",null,"Contacted CRA in Past 12 Months (D1)",null,"Annual Revenue (A3)",null,"Company Type (A4)",null,null,"Position (A6)",null,"Visited the CRA Website (E1)",null,"Lenght of Time in Business (H3)",null,"Contacted CRA in Past 12 Months (D1)"]
["Unweighted Totals :",53,41,12,10,2,7,5,12,0,11,1,4,7,1,10,2,40,1,13,24,41,0]
["Other",5,4,1,1,0,1,0,1,0,1,0,1,0,0,1,0,4,0,2,1,4,0]
["Erreur type a 50%:",13.46,15.3,28.29,30.99,69.3,37.04,43.83,28.29,"*",29.55,"*",49,37.04,"*",30.99,69.3,15.49,"*",27.18,20,15.3,"*"]
["Des prop. (0.95) a 5%:",5.87,6.67,12.33,13.51,30.21,16.149999999999999,19.100000000000001,12.33,"*",12.88,"*",21.36,16.149999999999999,"*",13.51,30.21,6.75,"*",11.85,8.7200000000000006,6.67,"*"]
["BAN2","Total","Atlantic","Quebec","Ontario","Western Canada","Good (8-10)","Neutral (4-7)","Poor (0-3)","Satisfied (8-10)","Neutral (4-7)","Dissatisfied (0-3)","Significantly too much","Somewhat too much","About the right amount","Too little"]
["By fax",5,0,0,4,1,2,3,0,3,2,0,1,1,3,0]
[null,0.09,0.14000000000000001,0,0.1,0.06,0.08,0.14000000000000001,0,0.11,0.09,0.08,0.06,0.18,0,0.33]
["Des prop. (0.95) a 5%:",5.87,16.149999999999999,19.100000000000001,9.5500000000000007,10.68,12.33,7.93,12.33,9.8000000000000007,9.11,12.33,10.68,10.36,10.68,24.66]
["D3X"]
["By mail",20,15,5,4,1,1,4,5,0,5,0,4,1,0,5,0,12,3,9,6,15,0]
[null,0.04,0.03,0.04,0.05,0,0.03,0.05,0.04,0,0.05,0,0.05,0.05,0,0.05,0,0.04,0,0.06,0.01,0.03,0]
[]
[null,null,"Region of Business (H4)",null,null,null,"Overall CRA performance (B1)",null,null,"Overall Satisfaction with Quality of Service (D5)",null,null,"Attitudes Toward Taxation (CM6)"]
[null,0.08,0,0.05,0.12,0.09,0.11,0.08,0.08,0.06,0.11,0.09,0.1,0.06,0.12,0.05]
[null,0.04,0.05,0.05,0.04,0.01,0.03,0.05,0.02,0.03,0.04,0.02,0.05,0.06,0,0.05]
["Erreur type a 50%:",6.38,21.91,15.69,10.220000000000001,11.03,12.25,9.06,13.46,10.33,10.33,13.34,11.47,12.25,11.8,20.89]
["Des prop. (0.95) a 5%:",2.78,9.5500000000000007,6.84,4.45,4.8099999999999996,5.34,3.95,5.87,4.5,4.5,5.81,5,5.34,5.14,9.11]
["D4"]
[null,0.42,0.42,0.43,0.45,0.17,0.35,0.47,0.43,0,0.42,0.56999999999999995,0.47,0.41,0.36,0.41,0.53,0.42,0.4,0.54,0.31,0.42,0]
["Submit documents/information / make a change",50,26,24,21,3,10,14,24,0,24,0,13,10,1,22,2,23,3,3,21,26,0]
["Seek information about filing business taxes",39,23,16,16,0,4,12,16,0,15,1,8,6,2,16,0,22,1,9,13,23,0]
["Make a correction/change / submit documents for review",8,3,5,5,0,2,3,5,0,5,0,3,1,1,5,0,3,0,1,2,3,0]
["Seek information about tax audit",5,3,2,2,0,0,2,2,0,2,0,0,2,0,2,0,3,0,0,3,3,0]
[null,0.01,0.01,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0.01,0.1,0,0.02,0.01,0]
[null,0.01,0.01,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0.02,0,0.04,0,0.01,0]
["Erreur type a 50%:",6.39,8.17,10.27,10.69,40.01,17.600000000000001,12.65,10.27,"*",10.69,37.04,14.94,16.11,29.55,11.24,25.3,8.5,30.99,13.59,10.69,8.17,"*"]
[null,null,"Region of Business (H4)",null,null,null,"Overall CRA performance (B1)",null,null,"Overall Satisfaction with Quality of Service (D5)",null,null,"Attitudes Toward Taxation (CM6)"]
[null,0.42,0.3,0.34,0.4,0.49,0.38,0.42,0.45,0.37,0.48,0.43,0.53,0.38,0.32,0.45]
["Submit documents/information / make a change",50,4,8,18,19,13,28,9,21,17,12,6,18,16,6]
["Try to resolve a dispute you had with the CRA",49,4,3,21,20,10,20,19,9,22,17,24,15,9,1]
[null,null,null,"--",null,null,null,null,"+++","---",null,"++","+++",null,"--"]
[null,0.14000000000000001,0.1,0.26,0.14000000000000001,0.1,0.11,0.14000000000000001,0.19,0.13,0.13,0.17,0.25,0.14000000000000001,0.04,0.09]
["Make a correction/change / submit documents for review",8,1,2,4,1,4,4,0,4,3,1,2,4,1,0]
["Apply for a a business number",3,0,1,0,2,1,2,0,1,1,1,0,2,1,0]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,"++"]
[null,0.01,0,0,0.02,0,0,0.01,0.02,0.01,0,0.02,0,0.02,0,0.05]
["I can’t recall",2,0,0,2,0,1,0,1,1,1,0,0,0,2,0]
["On a scale of 0 to 10, how satisfied are you with the overall quality of the service you received when you contacted the CRA ('D3')?"]
["D5"]
[null,0.38,0.35,0.44,0.45,0.17,0.42,0.45,0.44,0,0.43,0.56999999999999995,0.42,0.41,0.64,0.45,0.4,0.35,0.4,0.31,0.37,0.35,0]
[null,0.23,0.22,0.24,0.23,0.5,0.23,0.25,0.24,0,0.24,0.28999999999999998,0.21,0.3,0.18,0.22,0.33,0.23,0.1,0.21,0.21,0.22,0]
[null,null,null,null,null,null,null,null,null,null,null,null,"--"]
[3,9,7,2,2,0,0,2,2,0,2,0,2,0,0,2,0,7,0,4,3,7,0]
[null,0.11,0.11,0.11,0.12,0,0.06,0.13,0.11,0,0.11,0.14000000000000001,0.12,0.11,0.09,0.11,0.13,0.12,0,0.06,0.14000000000000001,0.11,0]
[8,36,27,9,8,1,5,4,9,0,9,0,5,4,0,8,1,25,1,10,15,27,0]
["I don’t know",1,0,1,1,0,0,1,1,0,1,0,0,1,0,1,0,0,0,0,0,0,0]
["Des prop. (0.95) a 5%:",2.79,3.56,4.4800000000000004,4.66,17.440000000000001,7.67,5.51,4.4800000000000004,"*",4.66,16.149999999999999,6.51,7.02,12.88,4.9000000000000004,11.03,3.7,13.51,5.92,4.66,3.56,"*"]
["('D3') on this most recent occasion? "]
["D5"]
["NET Neutral (4-7)",90,9,10,36,33,11,65,14,0,90,0,29,23,30,6]
["0 - Completely dissatisfied",22,2,2,9,8,0,4,18,0,0,22,12,5,3,1]
[null,0.06,0,0.03,0.04,0.09,0,0.05,0.13,0,0,0.24,0.08,0.06,0.01,0]
[null,0.04,0.05,0.05,0.03,0.05,0,0.03,0.11,0,0,0.19,0.05,0.03,0.06,0]
[null,null,null,null,null,null,null,null,null,"----","++++","--"]
[null,0.09,0.1,0.05,0.12,0.09,0.03,0.16,0.02,0,0.24,0,7.0000000000000007E-2,0.13,0.1,0.05]
[null,null,null,null,null,null,"--","++++","--","----","++++","---"]
[8,36,2,7,18,9,14,16,5,36,0,0,4,13,12,6]
[null,0.14000000000000001,0.2,0.21,0.14000000000000001,0.1,0.36,0.09,0,0.37,0,0,0.1,0.17,0.15,0.23]
[null,0,0,0,0.01,0,0,0,0.02,0,0,0,0.01,0,0,0]
["Student's T :",null,"--",95,"--",95,"99.9","--","99.9","99.9","--","99.9","99.9","--","--","--"]
["No:63",null,null,null,"SME RESPONDENTS ONLY",null,null,null,null,null,null,null,null,null,null,null,null,"TAX INTERMEDIARIES ONLY"]
["NET Satisfied (8-10)",79,54,25,24,1,11,14,25,0,24,1,15,9,1,21,4,48,5,21,31,54,0]
[null,0.23,0.22,0.24,0.23,0.5,0.22,0.25,0.24,0,0.25,0.17,0.19,0.33,0.11,0.23,0.28999999999999998,0.23,0,0.19,0.21,0.22,0]
[null,0.05,0.04,0.06,0.04,0.5,0.04,0.08,0.06,0,7.0000000000000007E-2,0,0.05,0.09,0,0.02,0.28999999999999998,0.05,0,0.03,0.04,0.04,0]
[null,null,null,null,null,null,null,null,null,null,null,null,null,"++"]
[6,14,6,8,8,0,4,4,8,0,7,1,4,3,1,6,2,6,0,2,3,6,0]
[null,0.16,0.2,0.1,0.11,0,0.19,0.06,0.1,0,0.11,0,0.14000000000000001,0.09,0,0.11,7.0000000000000007E-2,0.19,0.17,0.22,0.18,0.2,0]
[9,21,14,7,7,0,2,5,7,0,6,1,3,3,1,5,2,11,3,7,7,14,0]
["I don’t know",0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0]
[]
["On a scale of 0 to 10, how satisfied are you with the overall quality of the service you received when you contacted the CRA ('D3')?"]
["Unweighted Totals :",194,17,32,72,68,52,95,45,79,71,44,59,52,56,20]
[null,0.37,0.35,0.22,0.39,0.43,0.12,0.56000000000000005,0.27,0,1,0,0.41,0.31,0.43,0.25]
["0 - Completely dissatisfied",20,2,2,7,8,0,4,16,0,0,20,10,5,3,1]
[2,7,1,1,1,4,0,3,4,0,0,7,4,2,1,0]
[3,7,1,1,3,1,0,5,2,0,0,7,2,0,2,2]
[null,7.0000000000000007E-2,0,0.06,7.0000000000000007E-2,7.0000000000000007E-2,0.04,7.0000000000000007E-2,0.09,0,0.18,0,0.08,0,0.11,0.1]
[null,7.0000000000000007E-2,0.12,0,0.08,0.09,0.02,0.14000000000000001,0,0,0.2,0,0.03,0.12,7.0000000000000007E-2,0.05]
[8,31,2,7,15,7,13,12,5,31,0,0,4,12,10,5]
[null,null,null,null,null,null,"++",null,null,"++++","----","---","--"]
[null,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0]
["Mean :",5.9,6.2,7,6.3,5.2,8.6999999999999993,5.9,2.6,8.9,5.6,1,4.8,6.4,6.5,7]
["Student's T :",null,"--",95,"--",95,"99.9","--","99.9","99.9","--","99.9",99,"--","--","--"]
["No:65",null,null,null,"SME RESPONDENTS ONLY",null,null,null,null,null,null,null,null,null,null,null,null,"TAX INTERMEDIARIES ONLY"]
["NET Satisfied (8-10)",5,4,1,0,1,0,1,1,0,1,0,0,1,0,1,0,4,0,2,2,4,0]
[null,0.25,0.2,0.4,0.5,0,0,0.5,0.4,0,0.4,0,0.5,0,0,0.4,0,0.17,0.33,0.22,0.17,0.2,0]
[3,2,1,1,1,0,0,1,1,0,1,0,1,0,0,1,0,1,0,1,0,1,0]
[null,0.1,7.0000000000000007E-2,0.2,0.25,0,1,0,0.2,0,0.2,0,0.25,0,0,0.2,0,0.08,0,0,0.17,7.0000000000000007E-2,0]
[null,0.25,0.33,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0.33,0.33,0.44,0.17,0.33,0]
[null,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0]
["Erreur type a 50%:",21.91,25.3,43.83,49,"*","*",49,43.83,"*",43.83,"*",49,"*","*",43.83,"*",28.29,56.58,32.67,40.01,25.3,"*"]
["Mean :",5.4,5.8,4.4000000000000004,3.5,8,4,4.5,4.4000000000000004,"*",4.4000000000000004,"*",3.5,8,"*",4.4000000000000004,"*",6.2,4.3,6,5.5,5.8,"*"]
[null,null,"Region of Business (H4)",null,null,null,"Overall CRA performance (B1)",null,null,"Overall Satisfaction with Quality of Service (D5)",null,null,"Attitudes Toward Taxation (CM6)"]
["Unweighted Totals :",20,0,2,11,7,7,9,4,5,10,5,7,4,8,1]
[null,0.25,0,0,0.27,0.28999999999999998,0.43,0.22,0,1,0,0,0.14000000000000001,0.5,0.25,0]
["0 - Completely dissatisfied",2,0,0,2,0,0,0,2,0,0,2,2,0,0,0]
[2,1,0,0,1,0,0,1,0,0,0,1,0,0,1,0]
[5,1,0,0,0,1,0,1,0,0,1,0,0,0,1,0]
[null,0.15,0,0,0.18,0.14000000000000001,0.14000000000000001,0.22,0,0.6,0,0,0,0.25,0.25,0]
["10 - Completely satisfied",2,0,0,1,1,2,0,0,2,0,0,1,1,0,0]
["Erreur type a 50%:",21.91,"*",69.3,29.55,37.04,37.04,32.67,49,43.83,30.99,43.83,37.04,49,34.65,"*"]
[]
[null,"Total","Tax Intermediaries","SME","Yes","No","10 years or less","More than 10 years","Yes","No","Under $5 million","$5 million or more","Sole proprietorship","Incorporated business","Other","President/Owner","Other","Yes","No","10 years or less","More than 10 years","Yes","No"]
["Unweighted Totals :",12,9,3,2,1,2,1,3,0,2,1,0,1,2,2,1,8,1,4,5,9,0]
["0 - Completely dissatisfied",0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0]
[2,2,1,1,0,1,1,0,1,0,0,1,0,0,1,0,1,1,0,0,1,1,0]
[5,1,1,0,0,0,0,0,0,0,0,0,0,0,0,0,0,1,0,1,0,1,0]
[null,0.08,0.11,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0.13,0,0.25,0,0.11,0]
[null,0.08,0.11,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,1,0,0.2,0.11,0]
["10 - Completely satisfied",2,1,1,1,0,0,1,1,0,1,0,0,0,1,1,0,1,0,1,0,1,0]
["Student's T :",null,"--","--","*","*","*","*","*","*","*","*","*","*","*","*","*","*","*","--","--","*","*"]
["By fax"]
["BAN2","Total","Atlantic","Quebec","Ontario","Western Canada","Good (8-10)","Neutral (4-7)","Poor (0-3)","Satisfied (8-10)","Neutral (4-7)","Dissatisfied (0-3)","Significantly too much","Somewhat too much","About the right amount","Too little"]
["NET Neutral (4-7)",5,2,0,2,1,1,4,0,0,5,0,0,3,2,0]
[null,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0]
[2,2,0,1,1,0,0,0,2,0,0,2,0,0,2,0]
[null,0.08,0,0,0.2,0,0,0.17,0,0,0.2,0,0,0.25,0,0]
[null,0.08,0,0,0.2,0,0.33,0,0,0,0.2,0,0,0.25,0,0]
[null,0.17,0,0.5,0.2,0,0.67,0,0,0.67,0,0,0.33,0.25,0,0]
["I don’t know",0,0,0,0,0,0,0,0,0,0,0,0,0,0,0]
["Mean :",5,4,6,5,5,9,4.7,1.7,9.3000000000000007,5.2,1.5,4,6.5,3.5,"*"]
["On a scale of 0 to 10, how satisfied are you with the overall quality of the service you received when you contacted the CRA ('D3')?"]
[null,0.33,0.4,0.25,0.25,0,0,0.33,0.25,0,0.25,0,0.5,0,0,0.25,0,0.4,0,0.33,1,0.4,0]
[null,0.44,0.4,0.5,0.5,0,1,0.33,0.5,0,0.5,0,0.5,0.5,0,0.5,0,0.4,0,0.33,0,0.4,0]
[1,1,1,0,0,0,0,0,0,0,0,0,0,0,0,0,0,1,0,1,0,1,0]
[3,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0]
[6,2,1,1,1,0,0,1,1,0,1,0,0,1,0,1,0,1,0,1,0,1,0]
[null,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0]
["I don’t know",1,0,1,1,0,0,1,1,0,1,0,0,1,0,1,0,0,0,0,0,0,0]
["Mean :",6.4,6,7,7,"*",5,8,7,"*",7,"*",7.5,6,"*",7,"*",6,"*",5,10,6,"*"]
["On a scale of 0 to 10, how satisfied are you with the overall quality of the service you received when you contacted the CRA ('D3')?"]
["No:70",null,"ALL RESPONDENTS"]
[null,0.44,1,0.5,0.25,0,0,0.67,0,0,1,0,0.5,0.5,0,0]
[1,1,0,0,1,0,0,1,0,0,0,1,0,1,0,0]
[3,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0]
[null,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0]
[null,0.22,0,0.5,0.25,0,0,0.33,0,0,0.5,0,0.25,0.25,0,0]
[null,0.11,0,0,0.25,0,0,0.17,0,0.33,0,0,0,0,0,1]
["Erreur type a 50%:",32.67,"*",69.3,49,"*",69.3,40.01,"*",56.58,49,"*",49,49,"*","*"]
["Standard Deviation :",3,0,2.8,3.6,0,0,2.2999999999999998,"*",1.2,0.6,0,2.6,3.7,"*",0]
[null,null,"Type",null,"Visited the CRA Website (E1)",null,"Lenght of Time in Business (H3)",null,"Contacted CRA in Past 12 Months (D1)",null,"Annual Revenue (A3)",null,"Company Type (A4)",null,null,"Position (A6)",null,"Visited the CRA Website (E1)",null,"Lenght of Time in Business (H3)",null,"Contacted CRA in Past 12 Months (D1)"]
[null,0.65,0.63,0.69,0.66,1,0.69,0.69,0.69,0,0.68,0.83,0.71,0.66,0.7,0.68,0.71,0.62,0.83,0.76,0.56000000000000005,0.63,0]
[null,0.01,0.02,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0.02,0,0,0.03,0.02,0]
["Des prop. (0.95) a 5%:",2.95,3.79,4.6900000000000004,4.87,19.100000000000001,7.93,5.81,4.6900000000000004,"*",4.87,17.440000000000001,6.93,7.22,13.51,5.14,11.42,3.9,17.440000000000001,6.59,4.87,3.79,"*"]
["Yes",137,12,24,57,41,53,70,12,80,50,7,37,43,39,14]
[null,null,null,null,null,null,"----",null,"++++","----",null,"++++"]
["Des prop. (0.95) a 5%:",2.95,9.5500000000000007,7.44,4.8099999999999996,5.03,5.66,4.17,6.3,4.6100000000000003,4.87,6.23,5.34,5.61,5.51,9.32]
[]
[null,"Total","Tax Intermediaries","SME","Yes","No","10 years or less","More than 10 years","Yes","No","Under $5 million","$5 million or more","Sole proprietorship","Incorporated business","Other","President/Owner","Other","Yes","No","10 years or less","More than 10 years","Yes","No"]
[null,0.65,0.63,0.7,0.68,1,0.74,0.67,0.7,0,0.68,0.83,0.73,0.67,0.67,0.69,0.71,0.61,0.83,0.78,0.56000000000000005,0.63,0]
["Erreur type a 50%:",7.04,9.14,11.03,11.39,49,18.86,13.59,11.03,"*",11.47,40.01,16.11,17.059999999999999,32.67,12.16,26.19,9.43,40.01,16.329999999999998,11.55,9.14,"*"]
[]
["D6-TEL"]
["No",65,6,9,19,28,3,29,33,5,23,37,25,13,18,6]
["Erreur type a 50%:",7.04,23.77,17.32,11.55,11.88,13.59,10.050000000000001,14.61,11.03,11.63,14.77,12.76,13.59,13.1,21.91]
[]
["Unweighted Totals :",605,303,302,255,42,119,181,91,194,285,17,163,96,43,262,40,246,53,112,173,145,149]
[null,null,"++","--",null,null,null,null,"--","++",null,null,null,null,null,null,null,"---","+++",null,null,"----","++++"]
["I don’t know",23,11,12,7,5,5,7,1,11,12,0,10,2,0,12,0,4,5,3,8,1,10]
[]
["No:74",null,"ALL RESPONDENTS"]
["D7_1"]
["Worse",211,19,27,86,74,24,119,65,16,47,45,69,68,44,18]
[null,null,null,"----",null,null,"----",null,"++++","----",null,"++++","++++",null,"----"]
[]
["Unweighted Totals :",605,303,302,255,42,119,181,91,194,285,17,163,96,43,262,40,246,53,112,173,145,149]
[null,0.66,0.66,0.67,0.69,0.48,0.7,0.65,0.57999999999999996,0.71,0.67,0.71,0.67,0.68,0.63,0.66,0.73,0.64,0.79,0.71,0.64,0.55000000000000004,0.76]
[null,0.13,0.13,0.13,0.13,0.17,0.11,0.14000000000000001,0.23,0.09,0.13,0.24,0.09,0.19,0.16,0.14000000000000001,0.1,0.14000000000000001,0.08,0.05,0.16,0.19,7.0000000000000007E-2]
[]
["D7_2"]
["About the same",402,25,89,156,123,131,215,45,51,60,22,80,115,144,38]
[null,null,null,"--",null,null,"----",null,"++++","----",null,"++++","++++",null,"---"]
[null,0.09,0.05,0.08,0.08,0.11,0.05,0.09,7.0000000000000007E-2,0.13,7.0000000000000007E-2,7.0000000000000007E-2,0.06,0.08,0.08,7.0000000000000007E-2]
[]
[null,0.83,0.81,0.84,1,0,0.85,0.85,0.92,0.81,0.85,0.71,0.85,0.86,0.77,0.85,0.8,1,0,0.79,0.83,0.92,0.7]
["No",95,53,42,0,42,17,23,6,33,38,4,22,12,8,35,7,0,53,22,27,10,41]
["Erreur type a 50%:",3.98,5.63,5.64,6.14,15.12,8.98,7.28,10.27,7.04,5.8,23.77,7.68,10,14.94,6.05,15.49,6.25,13.46,9.26,7.45,8.14,8.0299999999999994]
["BAN2","Total","Atlantic","Quebec","Ontario","Western Canada","Good (8-10)","Neutral (4-7)","Poor (0-3)","Satisfied (8-10)","Neutral (4-7)","Dissatisfied (0-3)","Significantly too much","Somewhat too much","About the right amount","Too little"]
[null,0.83,0.95,0.74,0.82,0.87,0.85,0.82,0.88,0.91,0.93,0.93,0.88,0.81,0.81,0.89]
[null,0.16,0.05,0.25,0.15,0.12,0.15,0.16,0.12,0.08,0.06,7.0000000000000007E-2,0.11,0.16,0.18,0.11]
["Des prop. (0.95) a 5%:",1.74,6.75,3.75,2.79,3.15,3.1,2.4500000000000002,4.5,4.5,4.5,5.81,3.65,3.17,3.09,5.76]
[null,null,"Type",null,"Visited the CRA Website (E1)",null,"Lenght of Time in Business (H3)",null,"Contacted CRA in Past 12 Months (D1)",null,"Annual Revenue (A3)",null,"Company Type (A4)",null,null,"Position (A6)",null,"Visited the CRA Website (E1)",null,"Lenght of Time in Business (H3)",null,"Contacted CRA in Past 12 Months (D1)"]
[null,0.31,0.37,0.25,0.25,0,0.24,0.26,0.2,0.28000000000000003,0.25,0.33,0.28999999999999998,0.2,0.21,0.25,0.25,0.37,0,0.44,0.33,0.35,0.37]
[null,0.17,0.16,0.18,0.18,0,0.22,0.16,0.27,0.14000000000000001,0.19,0.08,0.21,0.14000000000000001,0.18,0.21,0,0.16,0,0.17,0.14000000000000001,0.22,7.0000000000000007E-2]
["0 - Completely disagree",18,7,11,11,0,6,5,6,4,11,0,5,4,2,11,0,7,0,3,4,7,0]
[3,27,14,13,13,0,7,6,7,6,13,0,9,1,3,13,0,14,0,4,8,10,4]
[null,0.09,0.06,0.12,0.12,0,0.16,0.09,0.11,0.12,0.12,0.08,0.11,0.12,0.15,0.13,0.06,0.06,0,0.06,0.05,0.05,0.08]
[null,null,"--","++"]
[7,88,47,41,41,0,10,31,12,27,39,2,21,15,5,31,10,47,0,13,32,25,21]
[9,47,28,19,19,0,9,10,5,13,19,0,13,5,1,18,1,28,0,12,16,14,12]
[null,7.0000000000000007E-2,0.09,0.06,0.06,0,0.05,7.0000000000000007E-2,0.1,0.05,7.0000000000000007E-2,0,0.06,0.06,0.06,0.06,0.06,0.09,0,0.13,0.06,0.08,0.1]
["Des prop. (0.95) a 5%:",1.91,2.72,2.68,2.68,"*",4.25,3.44,4.66,3.41,2.74,12.33,3.62,4.6900000000000004,7.44,2.86,7.55,2.72,"*",4.53,3.56,3.69,4.17]
["The information provided on the CRA website is easy to understand. "]
["Unweighted Totals :",501,38,96,193,160,161,249,79,82,84,50,121,148,154,49]
[null,0.52,0.55000000000000004,0.46,0.48,0.57999999999999996,0.35,0.66,0.46,0.28000000000000003,0.69,0.38,0.43,0.52,0.53,0.55000000000000004]
["0 - Completely disagree",18,4,1,8,5,1,4,12,2,0,11,14,2,1,1]
[1,14,1,3,3,6,0,8,6,0,2,6,7,4,2,0]
[null,0.05,0.03,0.01,0.08,0.06,0.01,0.06,0.14000000000000001,0.02,0.08,0.16,7.0000000000000007E-2,0.03,0.05,0.1]
[null,null,null,null,null,"+++","--",null,"++","--","++"]
[5,65,9,13,22,19,6,43,15,2,16,8,16,16,21,6]
[null,null,null,null,null,null,null,"+++","----",null,"++"]
[9,47,1,12,24,9,36,10,0,16,2,1,5,17,20,5]
["10 - Completely agree",37,5,11,13,6,31,3,2,17,2,0,8,11,16,1]
[null,0,0.03,0.01,0,0,0,0,0,0,0,0,0,0,0.01,0]
["Student's T :",null,"--","99.9","--",95,"99.9","99.9","99.9","99.9","--","99.9","99.9",95,"99.9","--"]
[null,"Total","Tax Intermediaries","SME","Yes","No","10 years or less","More than 10 years","Yes","No","Under $5 million","$5 million or more","Sole proprietorship","Incorporated business","Other","President/Owner","Other","Yes","No","10 years or less","More than 10 years","Yes","No"]
[null,0.27,0.35,0.2,0.2,0,0.22,0.19,0.14000000000000001,0.24,0.21,0.08,0.22,0.17,0.24,0.2,0.22,0.35,0,0.43,0.31,0.34,0.35]
[null,0.25,0.21,0.28000000000000003,0.28000000000000003,0,0.32,0.25,0.42,0.2,0.28000000000000003,0.25,0.28999999999999998,0.22,0.36,0.3,0.09,0.21,0,0.18,0.22,0.27,0.13]
[null,0.05,0.03,7.0000000000000007E-2,7.0000000000000007E-2,0,0.11,0.05,0.1,0.06,0.08,0,7.0000000000000007E-2,0.08,0.06,0.09,0,0.03,0,0.02,0.04,0.06,0]
[null,null,null,null,null,null,null,null,null,null,null,null,"+++","---"]
[4,39,15,24,24,0,12,12,8,15,24,0,14,6,4,22,2,15,0,6,7,5,10]
[6,66,33,33,33,0,11,22,8,20,30,3,19,12,2,22,11,33,0,12,21,17,16]
[null,0.13,0.13,0.13,0.13,0,0.11,0.14000000000000001,0.1,0.13,0.12,0.25,0.14000000000000001,0.14000000000000001,0.06,0.1,0.34,0.13,0,0.13,0.15,0.13,0.15]
[9,49,32,17,17,0,9,8,5,11,17,0,10,4,3,13,4,32,0,15,17,13,17]
[null,null,"++","--"]
[null,0,0,0,0,0,0,0.01,0,0.01,0,0,0.01,0,0,0,0,0,0,0,0.01,0,0.01]
["Student's T :",null,"99.9","99.9","*","*","--","--",99,99,"--","--","--","--","--","99.9","99.9","*","*","--","--","--","--"]
["E2_2"]
[null,null,null,null,null,null,"++++","----","----","++++","----","----","--",null,null,"--"]
[null,0.25,0.16,0.18,0.24,0.32,0.06,0.24,0.62,0.15,0.33,0.6,0.38,0.19,0.18,0.33]
[null,null,null,null,null,null,"---",null,"++++","--","--","++++","++++",null,"--"]
[null,null,null,null,null,null,"---",null,"++++"]
[null,0.08,0.08,0.06,0.08,0.08,0.04,0.1,0.09,0.01,0.12,0.04,0.08,7.0000000000000007E-2,0.06,0.1]
[6,66,3,16,21,26,21,40,5,8,12,5,14,21,19,5]
[null,null,null,null,null,null,null,null,"--"]
[8,64,1,12,25,25,35,27,0,20,7,0,11,25,24,4]
[null,null,null,"++",null,"---","++++","----","---","+++"]
[null,0,0.03,0.01,0,0,0,0,0,0,0,0,0,0,0.01,0]
["Standard Deviation :",2.7,2.7,2.6,2.8,2.7,2.1,2.4,2.2999999999999998,2.5,2.4,2.5,3.1,2.5,2.5,2.5]
[null,null,"Type",null,"Visited the CRA Website (E1)",null,"Lenght of Time in Business (H3)",null,"Contacted CRA in Past 12 Months (D1)",null,"Annual Revenue (A3)",null,"Company Type (A4)",null,null,"Position (A6)",null,"Visited the CRA Website (E1)",null,"Lenght of Time in Business (H3)",null,"Contacted CRA in Past 12 Months (D1)"]
["NET Agree (8-10)",179,99,80,69,9,33,47,20,54,76,4,51,19,10,67,13,82,16,40,55,41,54]
[null,null,null,null,null,null,null,null,null,null,null,null,"--"]
["0 - Completely disagree",30,11,19,16,3,7,12,8,10,19,0,9,5,5,18,1,9,2,1,8,8,3]
[null,0.04,0.05,0.04,0.04,0,0.06,0.02,0.02,0.04,0.04,0,0.04,0.03,0.02,0.04,0,7.0000000000000007E-2,0,0.05,0.05,0.09,0.01]
[4,35,17,18,15,3,6,12,6,11,18,0,8,6,4,16,2,14,3,8,7,12,5]
[6,53,30,23,19,4,4,19,6,15,21,2,13,6,4,19,4,22,8,12,17,13,16]
[7,72,40,32,27,4,12,20,5,25,27,5,13,10,9,26,6,32,7,15,23,16,24]
["10 - Completely agree",61,31,30,25,4,11,19,8,20,29,1,20,6,4,24,6,24,7,15,16,13,18]
[null,0.1,0.1,0.1,0.1,0.1,0.09,0.1,0.09,0.1,0.1,0.06,0.12,0.06,0.09,0.09,0.15,0.1,0.13,0.13,0.09,0.09,0.12]
["Des prop. (0.95) a 5%:",1.74,2.4500000000000002,2.46,2.68,6.59,3.92,3.18,4.4800000000000004,3.07,2.5299999999999998,10.36,3.35,4.3600000000000003,6.51,2.64,6.75,2.72,5.87,4.04,3.25,3.55,3.5]
[]
["Unweighted Totals :",605,40,130,234,184,190,304,90,90,90,54,137,182,191,55]
[null,null,null,"++",null,null,"++++","----","----","++++","----","----","--",null,"++"]
[null,null,null,null,null,null,"----",null,"++++","----",null,"++++","++++","--","----"]
[1,24,0,2,12,9,0,9,15,0,6,11,16,4,3,0]
[null,null,null,null,null,null,"---",null,"++++",null,null,"++"]
[null,null,null,"---",null,"++++","--"]
[6,53,1,13,18,19,11,36,4,4,14,1,6,17,19,6]
[7,72,5,14,29,23,27,42,1,12,7,2,6,29,26,6]
[null,7.0000000000000007E-2,0,0.06,0.09,7.0000000000000007E-2,0.15,0.03,0.02,0.1,0.03,0.02,0.04,0.09,0.08,0.05]
["I don’t know",46,3,10,16,14,11,25,4,3,2,0,2,12,14,5]
[null,0.08,0.08,0.08,7.0000000000000007E-2,0.08,0.06,0.08,0.04,0.03,0.02,0,0.01,7.0000000000000007E-2,7.0000000000000007E-2,0.09]
["Mean :",5.8,5.6,6.2,5.8,5.7,7.7,5.5,3.1,7.3,4.8,2.9,4.5,6.2,6.6,5.9]
[null,"Total","Tax Intermediaries","SME","Yes","No","10 years or less","More than 10 years","Yes","No","Under $5 million","$5 million or more","Sole proprietorship","Incorporated business","Other","President/Owner","Other","Yes","No","10 years or less","More than 10 years","Yes","No"]
["NET Agree (8-10)",221,128,93,79,13,32,61,21,64,92,1,59,23,11,80,13,105,21,58,64,63,62]
[null,null,null,null,"++","--",null,null,null,null,null,null,"---"]
[null,0.03,0.01,0.04,0.04,7.0000000000000007E-2,0.04,0.04,0.03,0.05,0.04,0.06,0.03,0.04,0.09,0.05,0,0.02,0,0,0.02,0.03,0]
[2,21,9,12,12,0,3,9,8,3,12,0,6,6,0,11,1,9,0,5,4,8,1]
[4,40,16,24,22,2,12,12,10,14,23,1,9,9,6,22,2,13,3,5,9,9,7]
[6,68,34,34,31,3,13,21,11,21,31,3,20,11,3,28,6,28,6,12,22,13,19]
[null,0.16,0.16,0.15,0.16,0.05,0.16,0.14000000000000001,7.0000000000000007E-2,0.19,0.14000000000000001,0.24,0.11,0.19,0.21,0.14000000000000001,0.2,0.16,0.17,0.13,0.2,0.15,0.17]
[null,0.12,0.13,0.11,0.11,0.12,0.09,0.12,0.09,0.11,0.11,0.06,0.11,0.11,7.0000000000000007E-2,0.1,0.13,0.13,0.17,0.13,0.14000000000000001,0.15,0.11]
[null,null,null,null,"----","++++",null,null,null,null,null,null,"++",null,null,null,null,"--","++",null,null,"---","+++"]
["Erreur type a 50%:",3.98,5.63,5.64,6.14,15.12,8.98,7.28,10.27,7.04,5.8,23.77,7.68,10,14.94,6.05,15.49,6.25,13.46,9.26,7.45,8.14,8.0299999999999994]
["Student's T :",null,99,99,"--","--","--","--",99,99,"--","--","--","--","--","--","--","--","--",95,95,"--","--"]
["Unweighted Totals :",605,40,130,234,184,190,304,90,90,90,54,137,182,191,55]
[null,0.37,0.38,0.42,0.36,0.32,0.7,0.24,0.09,0.69,0.2,0.06,0.27,0.42,0.44,0.28999999999999998]
["NET Disagree (0-3)",85,5,17,28,32,7,27,45,4,15,26,37,23,13,8]
[null,null,null,null,null,null,"--","---","++++",null,null,null,"++++"]
[null,0.03,0.08,0.02,0.03,0.05,0.02,0.02,0.1,0.02,0.06,0.15,0.09,0.02,0.01,0.04]
[null,null,null,null,null,null,"--",null,"++","---","++++"]
[null,null,"++",null,null,null,"----","++++",null,"---",null,"++"]
[7,94,4,22,43,24,27,59,6,11,11,6,15,30,34,9]
[9,72,2,11,38,20,54,16,1,25,5,0,12,25,29,5]
[null,null,null,"++","--",null,"++++","----","--","++++","--","--"]
[null,0.03,0.05,0.04,0.03,0.03,0.02,0.04,0.01,0.02,0,0,0.02,0.01,0.02,7.0000000000000007E-2]
["Online services available on the taxes page of the Canada.ca website make it easy for my business to comply with its reporting obligations. "]
[null,"Total","Tax Intermediaries","SME","Yes","No","10 years or less","More than 10 years","Yes","No","Under $5 million","$5 million or more","Sole proprietorship","Incorporated business","Other","President/Owner","Other","Yes","No","10 years or less","More than 10 years","Yes","No"]
["Unweighted Totals :",605,303,302,255,42,119,181,91,194,285,17,163,96,43,262,40,246,53,112,173,145,149]
[null,0.43,0.44,0.42,0.43,0.28999999999999998,0.41,0.43,0.42,0.42,0.41,0.53,0.36,0.5,0.44,0.4,0.55000000000000004,0.46,0.36,0.46,0.45,0.43,0.45]
["0 - Completely disagree",20,7,13,12,1,7,6,8,4,13,0,7,3,3,13,0,6,1,0,6,7,0]
[2,24,10,14,14,0,6,8,7,7,14,0,5,6,3,14,0,10,0,4,6,8,2]
[null,0.05,0.04,0.06,7.0000000000000007E-2,0.02,0.06,0.06,7.0000000000000007E-2,0.05,0.06,0.06,0.06,0.06,0.05,0.06,0.03,0.04,0.06,0.04,0.03,0.03,0.05]
[null,null,null,null,null,null,null,null,"++","--",null,null,"--",null,"++"]
[null,0.14000000000000001,0.15,0.13,0.12,0.12,0.17,0.1,0.09,0.15,0.13,0.06,0.1,0.17,0.14000000000000001,0.12,0.18,0.16,0.09,0.14000000000000001,0.16,0.14000000000000001,0.14000000000000001]
["10 - Completely agree",61,30,31,28,3,7,24,10,19,31,0,19,7,5,23,8,23,6,16,13,15,14]
[null,null,null,null,"----","++++",null,null,"--","++",null,null,"++",null,null,null,null,"----","++++","--","++","----","++++"]
["Des prop. (0.95) a 5%:",1.74,2.4500000000000002,2.46,2.68,6.59,3.92,3.18,4.4800000000000004,3.07,2.5299999999999998,10.36,3.35,4.3600000000000003,6.51,2.64,6.75,2.72,5.87,4.04,3.25,3.55,3.5]
["BAN2","Total","Atlantic","Quebec","Ontario","Western Canada","Good (8-10)","Neutral (4-7)","Poor (0-3)","Satisfied (8-10)","Neutral (4-7)","Dissatisfied (0-3)","Significantly too much","Somewhat too much","About the right amount","Too little"]
["NET Agree (8-10)",202,13,50,80,55,126,67,4,61,13,1,37,69,76,13]
["NET Disagree (0-3)",89,5,17,31,34,5,38,44,4,20,29,40,22,15,10]
[null,0.15,0.13,0.13,0.13,0.18,0.03,0.13,0.49,0.04,0.22,0.54,0.28999999999999998,0.12,0.08,0.18]
[null,null,null,null,null,null,null,"--","++++","---",null,"++++","++++",null,"---"]
[null,null,null,null,null,null,"---",null,"++++","--",null,"+++","++++","--"]
[null,0.12,0.15,0.1,0.12,0.11,0.04,0.16,0.13,0.06,0.2,0.19,0.15,0.08,0.13,0.16]
[6,75,6,12,26,29,10,54,9,7,15,5,14,24,24,5]
[null,null,null,null,null,null,null,"+++","--",null,"++",null,"--"]
[null,0.1,0.03,0.14000000000000001,0.1,0.08,0.23,0.05,0,0.14000000000000001,0.03,0.02,0.06,0.12,0.14000000000000001,0.05]
[null,0.09,0.15,0.14000000000000001,0.08,0.05,7.0000000000000007E-2,0.09,0.08,0.06,0.02,0,0.04,7.0000000000000007E-2,7.0000000000000007E-2,0.18]
["Erreur type a 50%:",3.98,15.49,8.6,6.41,7.22,7.11,5.62,10.33,10.33,10.33,13.34,8.3699999999999992,7.26,7.09,13.21]
["No:89",null,null,null,"SME RESPONDENTS ONLY",null,null,null,null,null,null,null,null,null,null,null,null,"TAX INTERMEDIARIES ONLY"]
["Unweighted Totals :",605,303,302,255,42,119,181,91,194,285,17,163,96,43,262,40,246,53,112,173,145,149]
["NET Disagree (0-3)",107,42,65,58,7,23,41,33,30,60,5,28,27,10,60,5,39,3,12,25,31,9]
[null,0.18,0.14000000000000001,0.22,0.23,0.17,0.19,0.23,0.36,0.15,0.21,0.28999999999999998,0.17,0.28000000000000003,0.23,0.23,0.13,0.16,0.06,0.11,0.14000000000000001,0.21,0.06]
[null,null,null,null,null,null,null,null,"++++","----"]
[null,0.04,0.03,0.06,0.05,0.1,7.0000000000000007E-2,0.05,0.1,0.04,0.06,0.06,0.03,0.09,7.0000000000000007E-2,0.06,0.05,0.04,0.02,0.05,0.02,0.06,0.01]
[null,0.14000000000000001,0.14000000000000001,0.14000000000000001,0.14000000000000001,0.17,0.12,0.15,0.16,0.13,0.14000000000000001,0.18,0.14000000000000001,0.17,7.0000000000000007E-2,0.13,0.18,0.12,0.21,0.11,0.16,0.12,0.15]
[null,0.09,0.09,0.08,0.09,0.05,0.08,0.08,0.08,0.08,0.08,0.18,7.0000000000000007E-2,7.0000000000000007E-2,0.16,0.08,0.13,0.09,0.09,0.11,0.09,0.1,0.08]
[8,69,42,27,24,3,8,19,3,21,25,2,14,7,6,21,6,36,5,16,22,19,22]
["10 - Completely agree",38,23,15,11,4,4,11,3,11,14,1,8,5,2,11,4,18,5,14,9,12,10]
["Erreur type a 50%:",3.98,5.63,5.64,6.14,15.12,8.98,7.28,10.27,7.04,5.8,23.77,7.68,10,14.94,6.05,15.49,6.25,13.46,9.26,7.45,8.14,8.0299999999999994]
["Standard Deviation :",2.8,2.7,2.8,2.8,3,2.8,2.9,2.9,2.6,2.9,2.7,2.8,3,2.7,2.9,2.5,2.7,2.2999999999999998,2.6,2.6,3,2.2000000000000002]
["BAN2","Total","Atlantic","Quebec","Ontario","Western Canada","Good (8-10)","Neutral (4-7)","Poor (0-3)","Satisfied (8-10)","Neutral (4-7)","Dissatisfied (0-3)","Significantly too much","Somewhat too much","About the right amount","Too little"]
[null,0.25,0.2,0.3,0.26,0.2,0.53,0.14000000000000001,0.02,0.5,0.09,0,0.17,0.27,0.32,0.2]
[null,0.18,0.23,0.12,0.17,0.21,0.03,0.16,0.57999999999999996,0.03,0.27,0.67,0.39,0.12,0.09,0.16]
[null,null,null,"--",null,null,"----",null,"++++","----",null,"++++","++++","--","----"]
[null,0.04,0.13,0.04,0.04,0.04,0.01,0.05,0.12,0,7.0000000000000007E-2,0.2,7.0000000000000007E-2,0.02,0.05,0.02]
[null,null,"++",null,null,null,"---",null,"++++","----",null,"++++"]
[null,0.14000000000000001,0.2,0.13,0.14000000000000001,0.12,0.05,0.19,0.13,0.09,0.2,0.11,0.14000000000000001,0.13,0.13,0.2]
[6,52,3,7,26,16,2,48,2,4,17,1,8,13,24,5]
[null,null,null,null,null,null,"+++",null,"----","++",null,"--"]
[9,42,2,13,20,6,35,6,0,14,2,0,8,13,17,4]
[null,0.19,0.2,0.23,0.14000000000000001,0.21,0.17,0.17,0.17,0.14000000000000001,0.08,0.17,0.09,0.2,0.15,0.27]
["Des prop. (0.95) a 5%:",1.74,6.75,3.75,2.79,3.15,3.1,2.4500000000000002,4.5,4.5,4.5,5.81,3.65,3.17,3.09,5.76]
["The CRA takes the needs of businesses into account when developing new products and services. "]
["Unweighted Totals :",605,303,302,255,42,119,181,91,194,285,17,163,96,43,262,40,246,53,112,173,145,149]
[null,0.4,0.46,0.35,0.35,0.36,0.4,0.32,0.36,0.35,0.33,0.65,0.28999999999999998,0.36,0.53,0.31,0.6,0.45,0.53,0.43,0.5,0.41,0.51]
["NET Disagree (0-3)",121,51,70,62,8,25,44,31,36,67,3,34,27,9,67,3,48,3,18,26,37,11]
[null,null,"--","++"]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,"++","--"]
[5,87,44,43,37,6,17,26,16,27,39,4,23,13,7,35,8,36,8,14,29,18,26]
[null,0.14000000000000001,0.15,0.14000000000000001,0.15,0.14000000000000001,0.14000000000000001,0.14000000000000001,0.18,0.14000000000000001,0.14000000000000001,0.24,0.14000000000000001,0.14000000000000001,0.16,0.13,0.2,0.15,0.15,0.13,0.17,0.12,0.17]
[null,null,"+++","---",null,null,null,null,null,null,null,null,null,null,null,null,null,"--","++"]
[9,43,27,16,14,2,5,11,3,13,15,1,7,4,5,12,4,22,5,9,18,11,15]
[null,0.16,0.08,0.25,0.24,0.28999999999999998,0.25,0.24,0.2,0.28000000000000003,0.26,0.06,0.31,0.24,0.02,0.27,0.1,0.05,0.17,7.0000000000000007E-2,0.08,0.05,0.11]
["Des prop. (0.95) a 5%:",1.74,2.4500000000000002,2.46,2.68,6.59,3.92,3.18,4.4800000000000004,3.07,2.5299999999999998,10.36,3.35,4.3600000000000003,6.51,2.64,6.75,2.72,5.87,4.04,3.25,3.55,3.5]
["The CRA takes the needs of businesses into account when developing new products and services. "]
["Unweighted Totals :",605,40,130,234,184,190,304,90,90,90,54,137,182,191,55]
[null,0.4,0.4,0.38,0.42,0.41,0.23,0.56000000000000005,0.28000000000000003,0.24,0.64,0.22,0.36,0.42,0.45,0.44]
["NET Disagree (0-3)",121,10,20,50,37,8,61,51,7,23,37,56,31,20,9]
[null,null,null,null,null,null,"----",null,"++++","--",null,null,"++"]
[null,0.06,0.03,0.05,0.06,7.0000000000000007E-2,0.02,0.09,0.06,0.03,0.11,0.13,0.09,0.06,0.05,0.05]
[null,null,null,null,null,"++","---",null,"++","--","++"]
[5,87,9,19,32,25,9,67,9,3,25,5,19,25,30,11]
[7,64,3,16,29,15,23,37,3,9,8,1,11,20,25,4]
[8,66,3,20,22,19,42,20,3,21,4,1,10,25,25,4]
[null,null,null,"++",null,null,"++++","----","--","++++","--"]
[null,0.16,0.18,0.18,0.12,0.2,0.18,0.14000000000000001,0.12,0.19,0.04,7.0000000000000007E-2,0.08,0.15,0.15,0.2]
["Student's T :",null,"--",95,"--","--","99.9","99.9","99.9","99.9","--","99.9","99.9","--","99.9","--"]
[null,"Total","Tax Intermediaries","SME","Yes","No","10 years or less","More than 10 years","Yes","No","Under $5 million","$5 million or more","Sole proprietorship","Incorporated business","Other","President/Owner","Other","Yes","No","10 years or less","More than 10 years","Yes","No"]
[null,0.24,0.28999999999999998,0.2,0.19,0.24,0.15,0.23,0.22,0.19,0.2,0.12,0.2,0.19,0.19,0.19,0.23,0.3,0.26,0.35,0.26,0.32,0.27]
[null,0.43,0.42,0.44,0.45,0.4,0.5,0.4,0.49,0.42,0.44,0.59,0.44,0.42,0.51,0.44,0.48,0.42,0.42,0.4,0.43,0.37,0.46]
[2,42,20,22,18,4,9,13,5,17,20,2,10,8,4,19,3,17,3,5,13,10,10]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,"++"]
[6,52,24,28,26,2,13,15,8,20,25,3,16,6,6,23,5,22,2,9,13,10,13]
[8,65,36,29,23,6,10,19,9,19,29,0,17,9,3,29,0,33,3,19,17,19,16]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,"++","--"]
[null,null,"++","--"]
["Des prop. (0.95) a 5%:",1.74,2.4500000000000002,2.46,2.68,6.59,3.92,3.18,4.4800000000000004,3.07,2.5299999999999998,10.36,3.35,4.3600000000000003,6.51,2.64,6.75,2.72,5.87,4.04,3.25,3.55,3.5]
["Standard Deviation :",2.6,2.7,2.5,2.5,2.4,2.4,2.6,2.5,2.5,2.5,2.4,2.4,2.6,2.5,2.4,2.7,2.7,2.6,2.6,2.7,2.7,2.6]
[null,null,"Region of Business (H4)",null,null,null,"Overall CRA performance (B1)",null,null,"Overall Satisfaction with Quality of Service (D5)",null,null,"Attitudes Toward Taxation (CM6)"]
[null,null,null,"++",null,null,null,null,null,"+++","---",null,"++","----",null,"++++"]
["NET Not common (0-3)",116,8,25,41,40,40,49,24,9,22,14,29,39,38,9]
["0 - Not at all common",12,0,4,5,3,7,0,5,1,1,3,4,5,2,0]
[null,7.0000000000000007E-2,0.08,7.0000000000000007E-2,0.06,0.09,0.08,0.06,0.08,0.03,0.09,7.0000000000000007E-2,0.08,0.08,0.06,0.09]
[null,0.06,0.08,0.05,0.06,0.05,0.04,7.0000000000000007E-2,0.04,0.02,0.09,7.0000000000000007E-2,0.04,0.04,7.0000000000000007E-2,7.0000000000000007E-2]
[null,0.09,0.13,0.1,0.09,7.0000000000000007E-2,0.09,0.11,0.02,0.09,0.1,0.02,0.06,0.08,0.11,0.11]
[null,0.11,0.1,0.12,0.12,0.09,0.09,0.13,0.1,0.16,0.08,0.13,0.12,0.09,0.09,0.22]
[9,28,1,12,8,6,16,7,3,9,4,3,12,5,10,1]
["10 - Very common",54,4,13,19,16,17,27,9,13,4,5,17,9,14,13]
["Mean :",5.8,5.8,6.1,5.8,5.5,5.8,6,5.2,6.8,5.3,5.4,5.9,5.4,5.7,6.7]
["Standard Deviation :",2.6,2.4,2.8,2.5,2.6,2.8,2.2999999999999998,3,2.4,2.4,3.1,2.9,2.5,2.4,2.8]
[null,"Total","Tax Intermediaries","SME","Yes","No","10 years or less","More than 10 years","Yes","No","Under $5 million","$5 million or more","Sole proprietorship","Incorporated business","Other","President/Owner","Other","Yes","No","10 years or less","More than 10 years","Yes","No"]
["Decreased, or",54,32,22,18,4,11,11,5,16,20,2,11,5,6,19,3,26,6,14,18,17,15]
["I don’t know / I prefer not to answer",142,55,87,75,10,31,56,21,56,83,4,51,28,8,77,10,43,9,17,34,24,29]
["Erreur type a 50%:",3.98,5.63,5.64,6.14,15.12,8.98,7.28,10.27,7.04,5.8,23.77,7.68,10,14.94,6.05,15.49,6.25,13.46,9.26,7.45,8.14,8.0299999999999994]
["BAN2","Total","Atlantic","Quebec","Ontario","Western Canada","Good (8-10)","Neutral (4-7)","Poor (0-3)","Satisfied (8-10)","Neutral (4-7)","Dissatisfied (0-3)","Significantly too much","Somewhat too much","About the right amount","Too little"]
[null,null,null,null,null,null,null,null,null,null,"--",null,"+++",null,"----"]
[null,0.43,0.45,0.45,0.4,0.43,0.43,0.46,0.33,0.38,0.51,0.31,0.31,0.37,0.57999999999999996,0.44]
["Erreur type a 50%:",3.98,15.49,8.6,6.41,7.22,7.11,5.62,10.33,10.33,10.33,13.34,8.3699999999999992,7.26,7.09,13.21]
["Do you think the CRA is currently putting too much, too little, or about the right amount of effort into reducing tax cheating by businesses? "]
[null,0.08,0.11,0.06,0.06,0.1,0.11,0.03,0.04,7.0000000000000007E-2,0.06,0.06,0.06,0.06,0.09,0.06,0.08,0.12,0.06,0.13,0.08,0.15,0.06]
[null,null,null,null,null,null,null,null,null,null,null,null,null,"--","+++"]
["About the right amount of effort",203,115,88,78,10,34,54,28,55,81,7,45,34,9,77,11,87,27,41,69,46,67]
[null,null,"----","++++"]
["BAN2","Total","Atlantic","Quebec","Ontario","Western Canada","Good (8-10)","Neutral (4-7)","Poor (0-3)","Satisfied (8-10)","Neutral (4-7)","Dissatisfied (0-3)","Significantly too much","Somewhat too much","About the right amount","Too little"]
["Too much effort",51,5,5,19,20,12,26,13,9,6,11,25,18,6,2]
[null,0.32,0.33,0.43,0.3,0.27,0.26,0.36,0.32,0.38,0.27,0.33,0.28000000000000003,0.32,0.28000000000000003,0.65]
[null,0.26,0.33,0.19,0.23,0.33,0.26,0.23,0.27,0.22,0.28999999999999998,0.22,0.24,0.27,0.2,0.13]
["On a scale from 0 to 10, where 0 means very unlikely and 10 means very likely, how likely do you think it is for Canadian businesses that cheat on their taxes to get caught? "]
["Unweighted Totals :",605,303,302,255,42,119,181,91,194,285,17,163,96,43,262,40,246,53,112,173,145,149]
["NET Not likely (0-3)",112,54,58,56,2,25,33,16,40,55,3,31,20,7,50,8,47,7,16,33,30,23]
["0 - Very unlikely",21,11,10,9,1,4,6,3,7,10,0,7,3,0,7,3,9,2,3,7,6,5]
[3,46,22,24,24,0,12,12,8,15,23,1,12,9,3,20,4,19,3,10,10,14,7]
[null,0.08,7.0000000000000007E-2,0.09,7.0000000000000007E-2,0.19,0.1,0.08,0.09,0.09,0.09,0.12,0.06,0.13,0.12,0.09,0.1,0.06,0.09,0.06,0.06,0.06,7.0000000000000007E-2]
[null,null,null,null,"--","++"]
[null,0.09,0.1,0.08,0.09,0.02,0.08,0.08,0.1,7.0000000000000007E-2,7.0000000000000007E-2,0.12,7.0000000000000007E-2,0.08,7.0000000000000007E-2,0.08,0.08,0.1,0.08,0.12,0.09,0.1,0.09]
[null,7.0000000000000007E-2,0.09,0.06,0.05,7.0000000000000007E-2,0.04,0.06,0.04,0.06,0.06,0.06,0.04,0.09,0.05,0.06,0.05,0.09,0.06,7.0000000000000007E-2,0.1,0.09,0.09]
["I don't know / I prefer not to answer",71,29,42,33,8,16,25,10,27,40,2,27,11,4,38,4,19,7,5,19,14,14]
["Mean :",5.8,5.9,5.6,5.5,6.2,5.4,5.7,5.7,5.5,5.6,5.7,5.6,5.6,5.8,5.7,5.3,6,5.8,6.4,5.8,5.8,6]
["No:100",null,"ALL RESPONDENTS"]
[null,0.27,0.2,0.32,0.26,0.28000000000000003,0.45,0.18,0.18,0.38,0.22,0.2,0.28999999999999998,0.35,0.24,0.15]
[null,null,null,null,null,null,"----","++++",null,"--","+++",null,null,"--","++++"]
[null,null,null,null,null,null,null,null,"+++",null,null,null,"++",null,"--"]
[2,27,1,5,10,10,5,13,8,3,3,3,8,8,5,6]
[null,0.08,0.08,0.12,0.03,0.11,0.03,0.12,0.06,0.06,0.1,0.06,0.06,7.0000000000000007E-2,0.08,0.15]
[6,52,7,8,19,16,10,34,8,8,14,2,7,17,21,5]
[null,null,null,null,"++",null,null,null,null,null,null,null,null,null,null,"--"]
[null,0.12,0.1,0.18,0.1,0.11,0.18,0.1,0.06,0.18,0.11,0.09,0.09,0.16,0.11,0.09]
[null,7.0000000000000007E-2,0.03,0.08,0.09,0.05,0.13,0.04,0.06,0.11,0.06,0.04,0.09,0.08,7.0000000000000007E-2,0]
["I don't know / I prefer not to answer",71,2,14,31,20,21,31,12,9,7,8,11,24,15,4]
["Mean :",5.8,5.5,5.8,5.9,5.7,6.9,5.4,4.8,6.3,5.7,5.0999999999999996,5.6,6.3,5.9,4.5]
["No:101",null,null,null,"SME RESPONDENTS ONLY",null,null,null,null,null,null,null,null,null,null,null,null,"TAX INTERMEDIARIES ONLY"]
[null,0.27,0.34,0.21,0.2,0.24,0.22,0.2,0.2,0.21,0.2,0.35,0.21,0.18,0.26,0.21,0.23,0.35,0.32,0.38,0.32,0.34,0.32]
[null,null,null,null,null,null,null,null,null,null,null,null,"--","+++",null,null,null,null,null,null,null,"--","++"]
[null,0.09,7.0000000000000007E-2,0.1,0.1,0.14000000000000001,0.08,0.12,0.1,0.11,0.1,0.12,0.1,0.1,0.12,0.1,0.1,7.0000000000000007E-2,0.08,0.06,0.08,0.08,0.06]
[2,26,8,18,14,4,7,11,7,10,18,0,13,3,2,16,2,7,1,0,7,7,1]
[4,25,14,11,10,1,7,4,6,5,9,2,4,6,1,8,3,11,3,5,7,5,8]
[6,40,16,24,20,4,11,13,5,18,22,2,11,9,4,19,5,14,2,7,8,5,11]
[null,0.08,0.1,7.0000000000000007E-2,0.06,0.12,0.08,0.06,0.05,7.0000000000000007E-2,0.06,0.18,0.08,0.04,7.0000000000000007E-2,0.06,0.13,0.1,0.11,0.09,0.11,0.09,0.1]
[null,0.06,7.0000000000000007E-2,0.04,0.05,0,0.03,0.05,7.0000000000000007E-2,0.03,0.04,0.06,0.03,0.06,0.02,0.04,0.03,0.08,0.06,0.08,0.08,0.08,7.0000000000000007E-2]
[null,null,"++","--"]
["Des prop. (0.95) a 5%:",1.74,2.4500000000000002,2.46,2.68,6.59,3.92,3.18,4.4800000000000004,3.07,2.5299999999999998,10.36,3.35,4.3600000000000003,6.51,2.64,6.75,2.72,5.87,4.04,3.25,3.55,3.5]
["Thinking about a situation where a company you know may be cheating on their taxes. Using a scale of 0 to 10, where 0 means not at all likely and 10 means very likely, what is the likelihood you would report his company if ... You suspected the company was cheating? "]
["Unweighted Totals :",605,40,130,234,184,190,304,90,90,90,54,137,182,191,55]
[null,null,null,null,null,null,"---","++++",null,"---","++++"]
[null,null,null,null,null,null,"--",null,null,null,null,null,null,"--"]
[null,null,null,null,null,null,null,null,"+++",null,null,"++"]
[3,18,2,2,8,6,6,11,1,5,2,2,3,5,8,1]
[null,0.15,0.08,0.15,0.16,0.15,0.09,0.19,0.11,0.1,0.18,0.17,0.13,0.16,0.14000000000000001,0.16]
[7,56,3,15,23,14,14,32,9,5,15,4,10,19,20,6]
[null,0.08,0.15,0.09,0.08,7.0000000000000007E-2,0.12,0.08,0.06,0.12,7.0000000000000007E-2,0.02,7.0000000000000007E-2,0.09,0.08,0.13]
[null,0.06,0.03,0.05,0.06,7.0000000000000007E-2,0.09,0.04,0.04,0.08,0.09,0.04,7.0000000000000007E-2,0.04,0.06,7.0000000000000007E-2]
[null,null,null,null,null,null,null,null,null,null,null,null,null,"++"]
["Student's T :",null,"--","--","--","--","99.9",95,95,99,"--",95,"--","--","--","--"]
[]
[null,"Total","Tax Intermediaries","SME","Yes","No","10 years or less","More than 10 years","Yes","No","Under $5 million","$5 million or more","Sole proprietorship","Incorporated business","Other","President/Owner","Other","Yes","No","10 years or less","More than 10 years","Yes","No"]
[null,0.28999999999999998,0.28000000000000003,0.3,0.28000000000000003,0.38,0.3,0.3,0.36,0.28000000000000003,0.28999999999999998,0.47,0.25,0.36,0.33,0.28000000000000003,0.43,0.27,0.34,0.28999999999999998,0.26,0.26,0.32]
["0 – Not at all likely",46,19,27,22,5,7,20,7,19,24,3,13,9,5,22,5,13,6,8,11,8,11]
[null,0.04,0.03,0.04,0.04,7.0000000000000007E-2,0.04,0.04,0.05,0.04,0.04,0.06,0.06,0.01,7.0000000000000007E-2,0.04,0.05,0.04,0,0.02,0.04,0.03,0.03]
[null,null,null,null,null,null,null,null,null,null,null,null,"--",null,"++","---","+++"]
[null,0.06,0.06,7.0000000000000007E-2,0.06,0.1,7.0000000000000007E-2,7.0000000000000007E-2,7.0000000000000007E-2,7.0000000000000007E-2,7.0000000000000007E-2,0.06,7.0000000000000007E-2,0.06,7.0000000000000007E-2,0.06,0.1,0.06,0.04,0.05,0.05,0.03,0.08]
[9,51,33,18,17,1,7,11,9,9,17,1,8,9,1,15,3,26,7,14,18,15,17]
[null,0.2,0.22,0.18,0.19,0.12,0.18,0.18,0.12,0.2,0.18,0.24,0.18,0.14000000000000001,0.26,0.19,0.13,0.24,0.15,0.28000000000000003,0.19,0.24,0.2]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,"----","++++"]
["Thinking about a situation where a company you know may be cheating on their taxes. Using a scale of 0 to 10, where 0 means not at all likely and 10 means very likely, what is the likelihood you would report his company if ... You knew for certain the company was cheating? "]
["Unweighted Totals :",605,40,130,234,184,190,304,90,90,90,54,137,182,191,55]
["NET Likely (8-10)",230,16,52,78,78,98,96,30,43,36,16,55,68,72,26]
[null,0.28999999999999998,0.25,0.34,0.28999999999999998,0.27,0.2,0.39,0.18,0.22,0.37,0.3,0.25,0.28999999999999998,0.38,0.22]
[null,null,"++",null,null,null,"--",null,"+++",null,null,null,"+++",null,"--"]
[2,22,0,4,7,10,2,14,6,2,3,5,9,3,6,3]
[null,0.02,0,0.01,0.04,0.02,0.03,0.02,0.03,0.03,0.03,0,0.01,0.02,0.03,0.04]
[null,null,null,null,null,null,null,"++"]
[8,57,3,11,21,20,22,28,6,9,12,4,9,18,21,6]
[null,0.2,0.25,0.2,0.17,0.23,0.28000000000000003,0.15,0.2,0.27,0.14000000000000001,0.17,0.25,0.18,0.17,0.31]
[null,0.17,0.18,0.13,0.2,0.15,0.19,0.14000000000000001,0.21,0.18,0.09,0.2,0.1,0.21,0.13,0.09]
["Mean :",6.5,6.4,6.6,6.2,6.7,7.5,6.1,5.5,7.2,6.4,5.7,6,6.6,6.7,6.6]
[null,null,"Type",null,"Visited the CRA Website (E1)",null,"Lenght of Time in Business (H3)",null,"Contacted CRA in Past 12 Months (D1)",null,"Annual Revenue (A3)",null,"Company Type (A4)",null,null,"Position (A6)",null,"Visited the CRA Website (E1)",null,"Lenght of Time in Business (H3)",null,"Contacted CRA in Past 12 Months (D1)"]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,"++","--"]
["Significantly too much",137,66,71,60,10,22,49,29,37,64,7,34,28,9,60,11,61,5,26,36,44,19]
[null,0.09,0.09,0.1,0.11,0.05,7.0000000000000007E-2,0.12,0.1,0.1,0.1,0.06,0.1,7.0000000000000007E-2,0.14000000000000001,0.1,0.08,0.09,0.08,0.09,0.08,0.09,0.08]
[null,null,null,null,null,null,"++","--",null,null,null,null,"+++",null,"--"]
["Des prop. (0.95) a 5%:",1.74,2.4500000000000002,2.46,2.68,6.59,3.92,3.18,4.4800000000000004,3.07,2.5299999999999998,10.36,3.35,4.3600000000000003,6.51,2.64,6.75,2.72,5.87,4.04,3.25,3.55,3.5]
["BAN2","Total","Atlantic","Quebec","Ontario","Western Canada","Good (8-10)","Neutral (4-7)","Poor (0-3)","Satisfied (8-10)","Neutral (4-7)","Dissatisfied (0-3)","Significantly too much","Somewhat too much","About the right amount","Too little"]
[null,null,null,null,null,null,null,null,"+++",null,null,null,"++++","++++","----","----"]
[null,0.3,0.35,0.28000000000000003,0.28000000000000003,0.34,0.34,0.3,0.23,0.33,0.26,0.2,0,1,0,0]
[null,null,null,"++",null,"--",null,null,null,"++",null,null,"----","----","----","++++"]
["Erreur type a 50%:",3.98,15.49,8.6,6.41,7.22,7.11,5.62,10.33,10.33,10.33,13.34,8.3699999999999992,7.26,7.09,13.21]
["Given the opportunity, most businesses would hide income to avoid paying taxes. "]
["NET Agree (8-10)",155,87,68,56,12,33,35,15,50,66,2,43,16,9,59,9,70,17,35,50,47,39]
["NET Disagree (0-3)",140,61,79,69,8,21,57,25,49,71,8,31,31,17,64,15,54,7,20,38,37,23]
[null,null,null,null,null,null,"---","+++",null,null,null,null,"---",null,"++",null,null,null,null,null,null,"++","--"]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,"++"]
[4,41,13,28,24,4,17,11,12,15,27,1,13,10,5,24,4,10,3,5,6,5,8]
[null,null,"--","++",null,null,"++","--"]
[7,50,30,20,18,2,5,15,5,15,18,2,11,6,3,16,4,27,2,13,16,11,17]
[null,0.06,0.08,0.04,0.04,0.05,0.03,0.05,0.02,0.05,0.04,0.06,0.06,0.03,0.02,0.04,0.08,0.09,0.04,0.08,0.08,0.09,0.06]
[null,0.09,0.09,0.1,0.09,0.12,0.08,0.1,0.03,0.12,0.1,0.06,0.14000000000000001,0.05,0.02,0.11,0,7.0000000000000007E-2,0.11,7.0000000000000007E-2,0.08,7.0000000000000007E-2,0.1]
[]
["No:108",null,"ALL RESPONDENTS"]
["Unweighted Totals :",605,40,130,234,184,190,304,90,90,90,54,137,182,191,55]
[null,0.42,0.45,0.33,0.44,0.47,0.38,0.48,0.38,0.36,0.5,0.39,0.42,0.44,0.46,0.31]
[null,0.06,0.08,0.06,0.06,0.05,0.05,0.05,0.1,7.0000000000000007E-2,0.04,0.09,0.08,0.04,0.06,0.04]
[null,0.03,0.05,0.04,0.01,0.04,0.04,0.02,0.06,0.01,0.03,0.06,0.04,0.03,0.03,0]
[4,41,3,9,14,15,9,24,7,4,7,6,12,14,12,2]
[null,0.17,0.1,0.1,0.23,0.15,0.13,0.19,0.21,0.13,0.21,0.24,0.15,0.19,0.18,0.16]
[null,0.08,0.15,0.11,0.05,0.1,0.11,0.08,0.06,0.11,0.04,0.02,0.11,0.06,0.09,0.04]
[null,null,null,null,"--",null,null,null,null,"++"]
[9,36,1,13,13,8,15,17,2,10,3,2,8,8,10,9]
[null,null,null,"++",null,null,null,null,"++",null,null,null,"+++","---"]
["Student's T :",null,"--",99,"--",99,"--","--","--",99,95,"--","--",95,"--","99.9"]
["It’s OK for businessses not to declare income received in cash. "]
["Unweighted Totals :",605,303,302,255,42,119,181,91,194,285,17,163,96,43,262,40,246,53,112,173,145,149]
[null,0.17,0.21,0.12,0.11,0.21,0.18,0.08,0.11,0.12,0.12,0.06,0.11,0.14000000000000001,0.12,0.1,0.23,0.19,0.34,0.25,0.18,0.18,0.25]
[null,0.47,0.43,0.51,0.51,0.48,0.46,0.54,0.54,0.51,0.52,0.41,0.48,0.48,0.67,0.52,0.43,0.48,0.21,0.4,0.45,0.47,0.38]
[null,null,"--","++",null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,"---","+++"]
[null,null,"--","++"]
[null,0.06,0.08,0.05,0.04,0.12,0.09,0.02,0.04,0.05,0.05,0,0.04,0.04,7.0000000000000007E-2,0.05,0.05,0.06,0.19,0.11,0.08,0.08,0.09]
[null,0.03,0.05,0.02,0.02,0,0.03,0.01,0.02,0.02,0.02,0,0.02,0.01,0,0.02,0.03,0.05,0.04,0.06,0.04,0.06,0.04]
[null,null,"++","--"]
[9,9,9,0,0,0,0,0,0,0,0,0,0,0,0,0,0,6,3,5,4,5,4]
["I don’t know",22,13,9,7,2,3,5,1,7,9,0,8,1,0,9,0,8,3,2,10,7,6]
[]
["No:110",null,"ALL RESPONDENTS"]
["NET Agree (8-10)",41,4,12,15,8,27,9,5,12,4,1,12,11,15,2]
[null,null,null,null,null,"--",null,"+++",null,null,null,null,null,null,null,"--"]
[null,null,null,null,null,null,null,null,null,"++++","--",null,null,null,null,"+++"]
[null,null,null,null,null,null,null,null,null,"--"]
[4,27,3,8,8,7,6,18,3,1,3,1,8,13,6,0]
[null,null,null,null,null,null,"--","+++"]
[null,0.03,0.05,0.04,0.04,0.02,0.06,0.02,0.01,7.0000000000000007E-2,0.04,0.02,0.02,0.03,0.05,0.02]
[8,13,0,5,5,3,11,1,1,5,1,1,2,4,6,1]
[null,null,"+++"]
["I don’t know",22,1,2,9,9,3,11,6,1,3,4,6,1,5,0]
[]
["When businesses cheat on their taxes, it reduces the money available for essential services such as health and education. "]
["NET Agree (8-10)",361,178,183,158,21,69,113,50,121,173,10,100,57,26,162,21,147,30,65,103,81,91]
[null,null,null,null,"--","++"]
[null,0.01,0.01,0.01,0.01,0,0.01,0.01,0.01,0.01,0.01,0,0.01,0,0,0.01,0,0.01,0.02,0.01,0.01,0.01,0.01]
[null,null,"+++","---"]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,"+++","---","+++"]
[7,66,31,35,27,8,15,20,14,19,32,3,16,16,3,31,4,26,4,14,15,17,13]
[9,65,37,28,25,3,14,14,7,18,25,3,16,9,3,26,2,30,7,11,25,14,21]
["10 - Completely agree",208,98,110,91,16,34,75,33,69,104,6,59,33,18,96,14,83,14,40,52,49,45]
["Standard Deviation :",2.5,2.7,2.2999999999999998,2.2999999999999998,2.2999999999999998,2.2999999999999998,2.4,2.5,2.2999999999999998,2.4,2,2.5,1.8,2.7,2.2999999999999998,2.5,2.7,2.6,2.5,2.7,2.8,2.5]
[null,null,"Region of Business (H4)",null,null,null,"Overall CRA performance (B1)",null,null,"Overall Satisfaction with Quality of Service (D5)",null,null,"Attitudes Toward Taxation (CM6)"]
["NET Agree (8-10)",361,23,80,138,109,148,162,40,68,46,17,66,106,127,43]
[null,0.6,0.57999999999999996,0.62,0.59,0.59,0.78,0.53,0.44,0.76,0.51,0.31,0.48,0.57999999999999996,0.66,0.78]
[null,7.0000000000000007E-2,0.05,0.04,7.0000000000000007E-2,0.09,0.03,0.06,0.18,0.02,0.08,0.22,0.17,0.05,0.04,0.02]
[null,null,null,null,null,null,null,null,"++++",null,null,"+++","++++","--"]
[null,0.02,0,0.01,0.02,0.02,0.01,0.02,0.02,0,0.02,0.06,0.03,0.03,0.01,0]
[null,0.02,0,0,0.01,0.04,0,0.03,0.01,0,0.03,0.06,0.03,0.01,0.03,0]
[6,41,2,7,17,15,5,31,5,2,11,4,9,11,16,4]
[null,null,null,null,null,null,null,null,null,null,null,null,null,"+++"]
[null,0.11,0.08,0.12,0.14000000000000001,0.08,0.14000000000000001,0.11,0.06,0.06,0.1,0.13,0.1,0.09,0.11,0.15]
[null,0.34,0.4,0.32,0.33,0.35,0.49,0.28000000000000003,0.27,0.6,0.22,0.15,0.26,0.34,0.41,0.45]
["Mean :",7.7,7.9,7.9,7.7,7.6,8.6999999999999993,7.5,6.6,8.8000000000000007,7.2,5.8,6.7,7.9,8.1,8.8000000000000007]
["The CRA would never find out about income received in cash that is not declared on business tax forms. "]
["NET Agree (8-10)",139,78,61,44,17,21,40,15,44,57,4,34,17,10,53,8,63,15,31,44,42,34]
[null,0.23,0.26,0.2,0.17,0.4,0.18,0.22,0.16,0.23,0.2,0.24,0.21,0.18,0.23,0.2,0.2,0.26,0.28000000000000003,0.28000000000000003,0.25,0.28999999999999998,0.23]
[null,0.33,0.27,0.39,0.42,0.17,0.34,0.43,0.47,0.35,0.39,0.41,0.36,0.42,0.44,0.39,0.38,0.28000000000000003,0.23,0.24,0.28000000000000003,0.31,0.22]
[null,0.11,0.1,0.12,0.13,7.0000000000000007E-2,0.1,0.13,0.13,0.11,0.13,0,0.1,0.14000000000000001,0.16,0.12,0.1,0.1,0.09,0.08,0.1,0.12,0.08]
[4,33,22,11,9,2,3,8,4,6,9,2,3,5,3,6,5,20,2,8,10,10,10]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,"---","+++"]
[null,0.06,7.0000000000000007E-2,0.05,0.05,0.02,7.0000000000000007E-2,0.04,0.03,0.06,0.05,0.06,0.04,0.05,0.09,0.05,0.05,7.0000000000000007E-2,0.06,0.11,0.05,0.06,0.09]
[null,null,null,null,"--","++"]
["10 - Completely agree",48,27,21,18,3,6,15,5,15,19,2,14,4,3,20,1,21,6,10,16,10,17]
[null,0.12,0.09,0.14000000000000001,0.14000000000000001,0.17,0.16,0.13,0.11,0.15,0.15,0,0.18,0.11,0.05,0.15,0.08,0.08,0.11,0.09,0.09,0.06,0.13]
[]
["BAN2","Total","Atlantic","Quebec","Ontario","Western Canada","Good (8-10)","Neutral (4-7)","Poor (0-3)","Satisfied (8-10)","Neutral (4-7)","Dissatisfied (0-3)","Significantly too much","Somewhat too much","About the right amount","Too little"]
["NET Neutral (4-7)",195,14,38,72,66,44,128,21,27,34,11,34,68,70,15]
[null,null,null,"---",null,null,null,"---","++++",null,null,"++","++",null,null,"--"]
[null,0.11,0.1,0.11,0.1,0.13,0.13,0.08,0.18,0.13,0.1,0.15,0.15,0.09,0.13,7.0000000000000007E-2]
[null,0.06,0.08,0.02,0.06,7.0000000000000007E-2,0.08,0.05,7.0000000000000007E-2,0.03,0.06,0.11,0.08,7.0000000000000007E-2,0.03,0.02]
[null,0.05,0.03,0.03,0.06,0.08,0.01,0.09,0.04,0.04,7.0000000000000007E-2,7.0000000000000007E-2,0.04,0.08,0.06,0.02]
[5,77,10,16,23,26,18,51,8,11,16,5,15,23,30,5]
[null,null,null,null,null,null,null,null,null,null,null,null,"---","++"]
[9,33,1,10,16,6,12,18,3,8,5,3,7,7,9,9]
[null,0.08,0.05,0.17,0.06,0.04,0.13,0.04,0.11,0.1,0.02,7.0000000000000007E-2,0.11,0.06,0.09,0.09]
[null,0.12,0.1,0.08,0.12,0.14000000000000001,0.11,0.11,0.09,0.06,0.08,0.11,0.1,0.1,0.06,0.13]
["Taxes help the government do worthwhile things. "]
["CM7_5"]
[null,0.4,0.39,0.41,0.42,0.4,0.43,0.4,0.32,0.45,0.41,0.41,0.37,0.47,0.44,0.4,0.45,0.39,0.43,0.42,0.39,0.43,0.35]
[null,0.04,0.05,0.04,0.04,0.02,0.03,0.04,0.04,0.04,0.04,0,0.05,0.02,0.02,0.04,0,0.04,0.06,0.04,0.06,0.03,7.0000000000000007E-2]
[null,0.02,0.02,0.03,0.02,7.0000000000000007E-2,0.03,0.03,0.04,0.02,0.02,0.06,0.02,0.01,7.0000000000000007E-2,0.03,0.03,0.02,0.02,0.01,0.01,0.02,0.01]
[3,24,12,12,9,3,5,7,9,2,10,2,4,5,3,6,6,10,2,5,6,8,3]
[6,55,23,32,30,2,11,21,7,22,30,2,19,12,1,28,4,18,5,8,15,10,13]
[null,0.09,0.08,0.11,0.12,0.05,0.09,0.12,0.08,0.11,0.11,0.12,0.12,0.13,0.02,0.11,0.1,7.0000000000000007E-2,0.09,7.0000000000000007E-2,0.09,7.0000000000000007E-2,0.09]
[null,7.0000000000000007E-2,7.0000000000000007E-2,7.0000000000000007E-2,7.0000000000000007E-2,0.02,0.05,0.08,0.11,0.05,7.0000000000000007E-2,0.06,0.08,7.0000000000000007E-2,0.02,7.0000000000000007E-2,0.05,7.0000000000000007E-2,0.11,7.0000000000000007E-2,0.08,0.06,0.09]
["Erreur type a 50%:",3.98,5.63,5.64,6.14,15.12,8.98,7.28,10.27,7.04,5.8,23.77,7.68,10,14.94,6.05,15.49,6.25,13.46,9.26,7.45,8.14,8.0299999999999994]
["Standard Deviation :",2.7,2.8,2.7,2.6,3,2.6,2.7,2.9,2.6,2.7,2.4,2.8,2.4,2.9,2.7,2.6,2.8,2.7,2.6,2.9,2.7,2.9]
["No:116",null,"ALL RESPONDENTS"]
[null,0.44,0.45,0.49,0.44,0.41,0.66,0.38,0.23,0.66,0.36,0.22,0.26,0.46,0.55000000000000004,0.6]
["NET Disagree (0-3)",78,5,11,26,32,5,38,33,5,13,20,48,17,9,1]
[null,null,null,null,null,null,"---",null,"++++",null,null,null,"++++",null,"---"]
[null,0.03,0.05,0.02,0.02,0.04,0.01,0.03,0.04,0.01,0.01,0.09,0.08,0.01,0.01,0.02]
[null,0.04,0.05,0.02,0.04,0.05,0.01,0.04,0.1,0.03,0.09,0.11,0.09,0.05,0.02,0]
[6,55,3,11,20,18,13,30,8,3,7,6,9,21,17,3]
[null,null,null,null,null,null,null,null,null,null,null,"--"]
[8,104,5,29,39,29,38,57,8,19,20,4,16,43,29,12]
[null,null,null,null,null,"--","++++","--",null,"++","--",null,"---",null,"++++"]
["Erreur type a 50%:",3.98,15.49,8.6,6.41,7.22,7.11,5.62,10.33,10.33,10.33,13.34,8.3699999999999992,7.26,7.09,13.21]
["Standard Deviation :",2.7,2.6,2.5,2.6,2.9,2,2.6,3.3,2.2000000000000002,2.4,3,3.2,2.4,2.2000000000000002,2]
["No:117",null,null,null,"SME RESPONDENTS ONLY",null,null,null,null,null,null,null,null,null,null,null,null,"TAX INTERMEDIARIES ONLY"]
[null,0.3,0.34,0.26,0.27,0.19,0.25,0.27,0.3,0.24,0.27,0.12,0.22,0.28999999999999998,0.33,0.27,0.2,0.36,0.26,0.34,0.35,0.34,0.34]
["NET Disagree (0-3)",109,51,58,50,8,25,33,21,36,57,1,35,16,7,54,4,46,5,14,33,30,18]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,"++","--"]
[3,31,15,16,14,2,7,9,6,10,15,1,11,3,2,16,0,14,1,3,10,7,7]
[null,0.04,0.03,0.05,0.04,7.0000000000000007E-2,0.04,0.05,0.04,0.05,0.04,0.12,0.03,0.05,0.09,0.05,0.05,0.02,0.04,0.02,0.03,0.04,0.01]
[null,0.11,0.11,0.12,0.12,0.1,0.13,0.11,0.1,0.13,0.11,0.24,0.11,0.14000000000000001,0.09,0.11,0.18,0.1,0.17,0.18,0.08,0.09,0.13]
[9,31,18,13,11,2,4,9,4,7,13,0,6,6,1,12,1,17,1,5,13,6,11]
["I don’t know",72,29,43,36,7,14,27,7,30,43,0,29,11,3,39,4,18,8,8,17,9,20]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,"--","++"]
["Mean :",5.9,6.1,5.7,5.7,5.6,5.7,5.8,5.7,5.7,5.7,6,5.5,6,6.1,5.7,6,6,6.3,6.5,5.9,5.8,6.5]
[null,null,"Region of Business (H4)",null,null,null,"Overall CRA performance (B1)",null,null,"Overall Satisfaction with Quality of Service (D5)",null,null,"Attitudes Toward Taxation (CM6)"]
["NET Agree (8-10)",181,11,37,68,58,95,64,20,39,27,10,46,55,60,12]
[null,null,null,null,null,null,"---","++++","---",null,null,null,"--",null,"++"]
[null,null,null,null,null,null,"---",null,"++++",null,null,"++","+++","--","---","++++"]
[2,28,5,5,5,12,4,16,6,5,6,4,9,6,8,5]
[null,null,null,null,null,null,"--"]
[null,0.15,0.18,0.16,0.15,0.15,0.11,0.18,0.14000000000000001,0.12,0.14000000000000001,0.22,0.12,0.19,0.17,0.09]
[null,0.11,0.08,0.17,0.13,7.0000000000000007E-2,0.15,0.12,0.03,0.14000000000000001,0.08,0.04,0.09,0.13,0.14000000000000001,0.05]
[9,31,1,8,14,8,17,10,3,8,1,1,8,8,12,2]
[null,null,null,null,null,null,"++++","----",null,null,null,null,"++"]
[null,0.12,0.15,0.08,0.13,0.11,0.1,0.11,0.16,0.08,0.06,0.06,7.0000000000000007E-2,0.12,0.09,0.09]
["Mean :",5.9,5.8,5.8,6.1,5.9,7.2,5.5,4.7,6.5,5.6,4.7,5.7,6.2,6.3,4.4000000000000004]
["No:119",null,null,null,"SME RESPONDENTS ONLY",null,null,null,null,null,null,null,null,null,null,null,null,"TAX INTERMEDIARIES ONLY"]
["NET Agree (8-10)",359,180,179,152,23,64,114,60,110,171,8,90,60,29,158,21,155,24,66,103,88,88]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,"---","+++"]
[1,3,1,2,2,0,1,1,1,1,2,0,0,2,0,1,1,1,0,1,0,1,0]
[null,0.01,0.01,0.01,0.02,0,0.01,0.02,0.03,0.01,0.01,0,0.01,0.01,0.02,0.02,0,0.02,0,0.01,0.02,0.03,0]
[null,0.02,0.02,0.02,0.02,0.05,0.04,0.01,0.02,0.02,0.02,0.06,0.02,0.01,0.05,0.01,0.08,0.01,0.06,0.03,0.02,0.01,0.03]
[6,48,21,27,23,3,9,18,7,16,26,1,16,11,0,24,3,16,5,7,13,7,14]
[null,0.16,0.17,0.15,0.16,0.1,0.15,0.15,0.19,0.12,0.15,0.12,0.15,0.19,7.0000000000000007E-2,0.15,0.18,0.18,0.11,0.21,0.12,0.19,0.14000000000000001]
[null,0.32,0.31,0.33,0.32,0.36,0.26,0.38,0.35,0.32,0.33,0.28999999999999998,0.28000000000000003,0.32,0.51,0.34,0.28000000000000003,0.33,0.25,0.28000000000000003,0.34,0.33,0.31]
["Erreur type a 50%:",3.98,5.63,5.64,6.14,15.12,8.98,7.28,10.27,7.04,5.8,23.77,7.68,10,14.94,6.05,15.49,6.25,13.46,9.26,7.45,8.14,8.0299999999999994]
["Mean :",7.8,7.7,7.9,7.9,7.9,7.6,8.1,7.9,7.9,7.9,7.2,7.8,7.8,8.1999999999999993,7.9,7.6,7.8,7.2,7.6,7.8,7.6,7.9]
["BAN2","Total","Atlantic","Quebec","Ontario","Western Canada","Good (8-10)","Neutral (4-7)","Poor (0-3)","Satisfied (8-10)","Neutral (4-7)","Dissatisfied (0-3)","Significantly too much","Somewhat too much","About the right amount","Too little"]
["CM7_7"]
["NET Neutral (4-7)",178,10,33,80,52,38,108,26,19,30,18,43,56,62,8]
[null,null,null,null,null,null,null,null,null,"--"]
[2,8,1,1,1,5,1,5,2,0,2,5,2,4,2,0]
[3,6,0,3,3,0,3,3,0,1,2,0,1,2,3,0]
[null,0.1,0.08,0.11,0.09,0.1,0.06,0.13,0.09,0.09,0.13,0.19,0.12,0.1,0.11,0]
[null,null,null,"---","+++",null,null,"++",null,null,"++"]
[9,69,5,15,34,13,25,35,6,9,10,4,8,24,25,9]
["I don’t know",40,2,7,15,14,12,17,8,1,2,3,7,9,6,4]
["Mean :",7.8,7.9,8,7.7,7.7,8.3000000000000007,7.5,7.6,8.5,7.3,7.2,7.8,7.6,7.7,8.8000000000000007]
[]
["NET Agree (8-10)",55,39,16,15,1,5,11,4,11,14,2,10,4,2,14,2,30,9,21,17,17,21]
[null,null,"+++","---","--","++","+++","---",null,null,null,null,null,null,null,"--","++","--","++","++","--"]
["NET Disagree (0-3)",394,175,219,189,26,79,139,66,140,208,11,113,75,31,193,26,151,22,51,115,86,82]
[null,0.41,0.38,0.45,0.44,0.48,0.38,0.49,0.45,0.45,0.45,0.47,0.42,0.46,0.53,0.47,0.3,0.41,0.23,0.36,0.39,0.41,0.33]
[null,null,null,null,"++","--",null,null,null,null,null,null,null,null,null,null,null,null,null,"--","++"]
[null,null,"---","+++",null,null,null,null,null,null,null,null,null,null,null,null,null,"--","++",null,null,"--","++"]
[null,0.09,0.11,7.0000000000000007E-2,0.06,0.17,0.11,0.05,0.11,0.06,7.0000000000000007E-2,0.12,0.06,0.09,7.0000000000000007E-2,0.06,0.18,0.09,0.23,0.17,0.08,0.1,0.12]
[null,0.04,7.0000000000000007E-2,0.02,0.01,7.0000000000000007E-2,0.03,0.02,0.01,0.03,0.02,0.06,0.02,0,7.0000000000000007E-2,0.02,0.03,0.06,0.09,0.08,0.06,0.08,0.05]
[null,0.02,0.04,0.01,0,0.02,0.01,0.01,0.01,0,0.01,0,0.01,0,0.02,0.01,0,0.03,0.06,0.06,0.02,0.03,0.04]
[null,0.06,0.05,7.0000000000000007E-2,0.06,0.1,7.0000000000000007E-2,7.0000000000000007E-2,0.04,0.08,7.0000000000000007E-2,0,0.11,0.01,0.05,0.08,0.03,0.04,0.06,0.04,0.05,0.05,0.05]
["Mean :",2.5,3,1.9,1.9,2,2.2000000000000002,1.7,1.9,2,1.9,2.6,2,1.8,1.9,1.8,2.5,2.8,4.2,3.9,2.5,2.9,3.3]
[]
["NET Agree (8-10)",55,2,18,28,5,32,18,5,14,6,1,18,11,19,7]
[null,null,null,null,null,null,null,"++",null,null,null,null,null,null,null,"--"]
["NET Disagree (0-3)",394,27,86,139,130,119,198,60,58,59,34,87,120,120,42]
[null,0.41,0.4,0.44,0.35,0.46,0.43,0.38,0.43,0.53,0.34,0.39,0.39,0.42,0.39,0.49]
[null,null,null,null,null,null,null,"+++"]
[null,0.06,0.03,7.0000000000000007E-2,0.06,0.05,0.04,7.0000000000000007E-2,0.03,0.03,0.04,0.02,7.0000000000000007E-2,0.06,0.05,7.0000000000000007E-2]
[null,0.09,0.13,0.08,0.11,0.08,0.04,0.13,0.09,0.08,0.11,0.13,0.09,0.08,0.12,7.0000000000000007E-2]
[7,26,2,5,12,7,13,10,3,6,5,2,5,10,8,1]
[null,0.02,0,0.04,0.03,0,0.05,0.01,0,0.03,0.02,0,0.03,0.02,0.02,0.04]
[null,0.06,0.03,0.02,7.0000000000000007E-2,0.08,0.05,0.05,0.09,0.01,0.03,0.13,7.0000000000000007E-2,0.04,0.03,0.02]
["Des prop. (0.95) a 5%:",1.74,6.75,3.75,2.79,3.15,3.1,2.4500000000000002,4.5,4.5,4.5,5.81,3.65,3.17,3.09,5.76]
[]
["Unweighted Totals :",302,0,302,255,42,119,181,91,194,285,17,163,96,43,262,40,0,0,0,0,0,0]
[null,null,null,null,null,null,"++","--"]
["NET Disagree (0-3)",42,0,42,36,6,15,27,14,27,40,2,16,18,8,36,6,0,0,0,0,0,0]
[2,6,0,6,6,0,2,4,3,3,6,0,2,4,0,5,1,0,0,0,0,0,0]
[null,0.01,0,0.01,0.01,0.02,0.02,0.01,0.02,0.01,0.01,0.06,0.01,0,0.02,0.01,0.03,0,0,0,0,0,0]
[null,0.03,0,0.03,0.02,0.05,0.02,0.03,0.03,0.03,0.03,0,0.02,0.02,0.05,0.03,0.03,0,0,0,0,0,0]
[null,null,null,null,null,null,"+++","---",null,null,null,null,"++"]
[9,25,0,25,22,3,8,17,8,17,24,1,13,6,6,20,5,0,0,0,0,0,0]
["I don’t know",29,0,29,23,6,12,16,3,24,29,0,23,6,0,29,0,0,0,0,0,0,0]
["Student's T :",null,"*","*","--","--","--","--","--","--","--","--","--","--","--","--","--","*","*","*","*","*","*"]
["No:124",null,"ALL RESPONDENTS"]
["Unweighted Totals :",302,24,48,124,98,88,160,43,28,40,22,71,91,87,29]
[null,null,null,null,null,null,null,"++"]
[null,0.09,0.08,0.06,0.09,0.09,7.0000000000000007E-2,0.08,0.16,0.04,0.05,0.14000000000000001,7.0000000000000007E-2,0.13,0.05,0.14000000000000001]
[null,0.02,0.04,0.04,0.01,0.03,0,0.04,0,0,0.03,0.05,0.04,0.03,0,0.03]
[4,8,1,0,2,4,1,5,1,1,1,1,1,5,2,0]
[null,0.12,0.13,0.15,0.15,0.06,0.09,0.15,0.02,7.0000000000000007E-2,0.1,0.05,0.1,0.13,0.14000000000000001,7.0000000000000007E-2]
[6,23,0,4,6,13,5,13,3,2,2,2,10,6,3,2]
[8,28,3,4,10,10,13,12,2,4,3,0,8,5,7,3]
[null,0.08,0.04,0.1,0.13,0.03,7.0000000000000007E-2,0.09,0.09,0.14000000000000001,0.05,0.09,7.0000000000000007E-2,0.08,0.11,0.1]
[null,0.1,0.08,0.06,0.1,0.11,0.11,0.09,0.09,0.04,0.05,0,0.01,0.1,7.0000000000000007E-2,0.1]
[]
["No:125",null,null,null,"SME RESPONDENTS ONLY",null,null,null,null,null,null,null,null,null,null,null,null,"TAX INTERMEDIARIES ONLY"]
["Unweighted Totals :",605,303,302,255,42,119,181,91,194,285,17,163,96,43,262,40,246,53,112,173,145,149]
[null,0.31,0.32,0.31,0.32,0.28999999999999998,0.39,0.27,0.32,0.28999999999999998,0.31,0.28999999999999998,0.3,0.36,0.23,0.31,0.33,0.3,0.4,0.34,0.3,0.32,0.32]
[null,0.16,0.16,0.15,0.15,0.19,0.16,0.14000000000000001,0.16,0.13,0.14000000000000001,0.24,0.16,0.1,0.21,0.14000000000000001,0.2,0.14000000000000001,0.26,0.21,0.14000000000000001,0.19,0.14000000000000001]
[1,4,1,3,1,2,2,1,1,2,2,1,2,1,0,3,0,1,0,1,0,1,0]
[3,7,6,1,1,0,1,0,1,0,0,1,0,0,1,0,1,3,3,5,1,2,3]
[null,0.03,0.03,0.03,0.04,0,0.04,0.02,0.02,0.03,0.03,0,0.03,0.03,0.02,0.03,0.03,0.02,0.06,0.04,0.01,0.03,0.02]
[7,64,31,33,29,4,15,18,11,22,31,2,18,15,0,30,3,28,2,13,16,14,15]
[null,0.11,0.1,0.11,0.11,0.1,0.13,0.1,0.12,0.11,0.11,0.12,0.11,0.16,0,0.11,0.08,0.11,0.04,0.12,0.09,0.1,0.1]
[9,64,33,31,28,3,9,22,7,23,28,3,19,8,4,27,4,29,4,8,25,16,15]
["I don't know / I prefer not to answer",26,12,14,12,2,9,4,2,12,14,0,10,3,1,13,1,6,4,2,8,6,6]
[]
["Under-reporting cash income "]
["Unweighted Totals :",605,40,130,234,184,190,304,90,90,90,54,137,182,191,55]
[null,0.31,0.25,0.32,0.33,0.31,0.19,0.41,0.28999999999999998,0.26,0.36,0.33,0.37,0.28999999999999998,0.35,0.24]
[null,0.16,0.15,0.11,0.15,0.18,0.08,0.17,0.28000000000000003,0.1,0.19,0.28000000000000003,0.25,0.15,0.14000000000000001,0.09]
[1,4,0,1,1,2,0,3,1,1,0,1,1,1,2,0]
[3,7,0,2,2,3,1,3,3,0,2,1,0,2,4,1]
[null,0.03,0,0.01,0.03,0.05,0.02,0.03,0.06,0.03,0.02,0.04,0.06,0.03,0.01,0.02]
[null,0.09,0.05,0.08,0.12,7.0000000000000007E-2,0.05,0.12,7.0000000000000007E-2,7.0000000000000007E-2,0.06,0.09,0.06,0.09,0.13,0.04]
[null,null,null,null,null,null,"--","+++",null,null,null,null,null,null,"++"]
[8,91,4,21,37,28,30,49,8,13,16,3,17,31,28,10]
[null,null,null,null,null,null,null,null,null,null,null,null,null,"++"]
["Mean :",7.9,8.1,8,7.9,7.8,8.5,7.6,7.4,8.5,7.8,7.5,7.6,7.9,7.8,8.5]
["Student's T :",null,"--","--","--","--","99.9",99,"--",99,"--","--","--","--","--",95]
[null,"Total","Tax Intermediaries","SME","Yes","No","10 years or less","More than 10 years","Yes","No","Under $5 million","$5 million or more","Sole proprietorship","Incorporated business","Other","President/Owner","Other","Yes","No","10 years or less","More than 10 years","Yes","No"]
[null,0.57999999999999996,0.57999999999999996,0.57999999999999996,0.56000000000000005,0.6,0.48,0.65,0.55000000000000004,0.59,0.59,0.41,0.56000000000000005,0.57999999999999996,0.63,0.57999999999999996,0.55000000000000004,0.61,0.47,0.56999999999999995,0.61,0.61,0.55000000000000004]
[null,0.16,0.16,0.16,0.15,0.19,0.19,0.13,0.15,0.14000000000000001,0.15,0.28999999999999998,0.15,0.14000000000000001,0.21,0.15,0.2,0.15,0.25,0.19,0.14000000000000001,0.17,0.15]
[1,2,1,1,0,1,1,0,0,1,1,0,1,0,0,1,0,1,0,0,1,1,0]
[null,0.01,0.02,0.01,0,0.02,0.01,0,0,0.01,0.01,0,0,0.01,0.02,0.01,0,0.02,0.04,0.04,0.01,0.02,0.02]
[5,60,30,30,26,4,17,13,12,14,25,5,18,8,4,24,6,21,9,10,19,10,19]
[7,76,35,41,36,5,20,21,18,22,39,2,26,12,3,36,5,31,3,14,17,14,21]
[8,98,47,51,40,11,22,29,18,31,48,3,26,21,4,47,4,41,6,20,26,26,20]
[null,0.05,0.05,0.05,0.05,0.05,0.08,0.03,0.04,0.06,0.06,0,0.06,0.06,0,0.06,0.03,0.03,0.11,0.04,0.06,0.04,7.0000000000000007E-2]
[null,null,null,null,null,null,"++","--",null,null,null,null,null,null,null,null,null,"--","++"]
["No:128",null,"ALL RESPONDENTS"]
[null,null,"Region of Business (H4)",null,null,null,"Overall CRA performance (B1)",null,null,"Overall Satisfaction with Quality of Service (D5)",null,null,"Attitudes Toward Taxation (CM6)"]
[null,null,null,null,null,null,"+++"]
["NET Not cheating (0-3)",19,3,3,7,5,3,12,4,1,2,4,6,6,5,1]
[null,0,0,0,0,0.01,0.01,0,0.01,0,0,0.02,0,0,0.01,0]
[null,null,null,null,null,"++"]
[null,0.01,0,0.02,0.02,0.01,0.01,0.02,0.02,0.01,0.01,0,0.01,0.02,0.01,0.02]
[null,0.1,0.05,7.0000000000000007E-2,0.12,0.1,7.0000000000000007E-2,0.11,0.16,0.08,0.11,0.09,0.11,0.1,0.12,7.0000000000000007E-2]
[8,98,4,27,42,24,32,53,9,17,14,13,24,34,22,12]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,"--"]
[null,0.05,0.08,7.0000000000000007E-2,0.03,7.0000000000000007E-2,0.03,0.05,7.0000000000000007E-2,0.01,0.08,0.04,0.04,0.03,0.05,0.04]
["Des prop. (0.95) a 5%:",1.74,6.75,3.75,2.79,3.15,3.1,2.4500000000000002,4.5,4.5,4.5,5.81,3.65,3.17,3.09,5.76]
["No:129",null,null,null,"SME RESPONDENTS ONLY",null,null,null,null,null,null,null,null,null,null,null,null,"TAX INTERMEDIARIES ONLY"]
[null,null,"Type",null,"Visited the CRA Website (E1)",null,"Lenght of Time in Business (H3)",null,"Contacted CRA in Past 12 Months (D1)",null,"Annual Revenue (A3)",null,"Company Type (A4)",null,null,"Position (A6)",null,"Visited the CRA Website (E1)",null,"Lenght of Time in Business (H3)",null,"Contacted CRA in Past 12 Months (D1)"]
[null,null,null,null,null,null,"---","+++",null,null,null,null,null,null,null,null,null,"+++","---"]
["NET Not cheating (0-3)",12,8,4,4,0,4,0,2,2,3,1,2,0,2,3,1,8,0,3,5,6,2]
[null,0.01,0.01,0,0,0,0.01,0,0,0.01,0,0,0.01,0,0,0,0,0.02,0,0.02,0.01,0.02,0.01]
[null,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0.01,0.01,0]
[4,5,4,1,1,0,0,1,0,1,1,0,1,0,0,1,0,2,2,4,0,3,1]
[null,null,"+++","---","--","++"]
[null,0.09,0.09,0.08,0.09,7.0000000000000007E-2,0.1,7.0000000000000007E-2,7.0000000000000007E-2,0.09,0.08,0.12,0.09,0.09,0.05,0.09,0.05,0.08,0.13,0.11,0.09,7.0000000000000007E-2,0.11]
[null,0.1,0.1,0.11,0.11,0.1,0.1,0.12,0.1,0.12,0.12,0,0.12,0.11,7.0000000000000007E-2,0.11,0.1,0.09,0.13,0.12,0.08,0.1,0.09]
["I don't know / I prefer not to answer",28,10,18,16,2,9,8,2,15,18,0,13,3,2,17,1,5,3,2,7,4,6]
["Mean :",8.6999999999999993,8.4,8.9,8.9,8.6,8.5,9.1999999999999993,9.1,8.8000000000000007,9,8.3000000000000007,8.8000000000000007,9.1,8.9,9,8.6,8.5,7.9,8.1,8.5,8.3000000000000007,8.5]
[null,null,"Region of Business (H4)",null,null,null,"Overall CRA performance (B1)",null,null,"Overall Satisfaction with Quality of Service (D5)",null,null,"Attitudes Toward Taxation (CM6)"]
[null,0.73,0.78,0.75,0.73,0.71,0.83,0.69,0.7,0.87,0.7,0.63,0.71,0.79,0.69,0.87]
["NET Neutral (4-7)",122,7,25,48,40,26,77,18,11,20,14,29,31,51,5]
["NET Not cheating (0-3)",12,0,1,6,4,2,6,4,0,4,4,5,2,3,0]
[1,1,0,0,0,1,0,0,1,0,0,1,1,0,0,0]
[null,null,null,null,null,null,null,null,"++"]
[null,0.01,0,0,0.02,0.01,0,0.01,0.02,0,0.03,0,0.01,0.01,0.01,0]
[null,null,null,null,null,null,"--"]
[null,0.09,0.05,0.09,0.08,0.1,0.05,0.12,0.08,0.06,0.08,7.0000000000000007E-2,0.09,0.08,0.1,0.02]
[null,0.1,0.1,0.12,0.12,0.09,0.12,0.1,0.09,0.16,0.08,0.04,0.11,0.13,0.09,0.11]
[null,null,null,null,null,null,"++","---",null,"++",null,null,null,null,null,"++"]
["Des prop. (0.95) a 5%:",1.74,6.75,3.75,2.79,3.15,3.1,2.4500000000000002,4.5,4.5,4.5,5.81,3.65,3.17,3.09,5.76]
["No:131",null,null,null,"SME RESPONDENTS ONLY",null,null,null,null,null,null,null,null,null,null,null,null,"TAX INTERMEDIARIES ONLY"]
["NET Cheating (8-10)",152,0,152,126,22,47,104,48,95,144,8,77,49,26,131,21,0,0,0,0,0,0]
[null,null,null,null,null,null,"---","+++"]
[null,null,null,null,null,null,"++","--",null,null,null,null,null,null,"--"]
[null,0.01,0,0.01,0.01,0,0,0.01,0.01,0.01,0.01,0,0.01,0,0.02,0,0.03,0,0,0,0,0,0]
[null,0.03,0,0.03,0.03,0.05,0.04,0.02,0.03,0.03,0.03,0.06,0.02,0.03,0.05,0.03,0.05,0,0,0,0,0,0]
[5,32,0,32,27,5,15,17,9,19,28,4,20,10,2,30,2,0,0,0,0,0,0]
[null,null,null,null,null,null,"++","--"]
[null,0.09,0,0.09,0.08,0.14000000000000001,7.0000000000000007E-2,0.1,0.1,0.08,0.08,0.18,0.09,0.1,0.05,0.08,0.1,0,0,0,0,0,0]
[null,null,null,null,null,null,"--","++",null,null,null,null,null,null,"+++"]
["Standard Deviation :",2.8,"*",2.8,2.8,2.6,2.7,2.8,2.7,2.9,2.8,2.2999999999999998,2.8,2.7,3.2,2.8,2.7,"*","*","*","*","*","*"]
[null,null,"Region of Business (H4)",null,null,null,"Overall CRA performance (B1)",null,null,"Overall Satisfaction with Quality of Service (D5)",null,null,"Attitudes Toward Taxation (CM6)"]
[null,0.5,0.63,0.5,0.51,0.47,0.63,0.44,0.44,0.71,0.53,0.32,0.46,0.56000000000000005,0.48,0.55000000000000004]
[null,0.1,0.13,0.04,7.0000000000000007E-2,0.14000000000000001,0.09,0.08,0.21,0.04,0.03,0.27,0.13,0.11,7.0000000000000007E-2,0.1]
["(NET Not serious cheating (5 or less))",72,4,7,29,29,15,39,17,2,8,11,23,22,19,4]
[null,null,null,null,null,"++",null,null,null,null,null,null,"++"]
[null,0.02,0,0,0.02,0.02,0.01,0.01,0.05,0,0,0.05,0.03,0.02,0,0.03]
[4,10,0,0,5,5,1,9,0,0,3,1,2,3,3,0]
[null,7.0000000000000007E-2,0.08,0.1,0.09,0.03,0.02,0.11,0.05,7.0000000000000007E-2,0.15,0.09,7.0000000000000007E-2,7.0000000000000007E-2,0.09,7.0000000000000007E-2]
[null,null,null,"++"]
["10 - Serious cheating",84,7,15,34,24,35,37,10,12,11,1,14,27,28,10]
[null,7.0000000000000007E-2,0.08,0.02,7.0000000000000007E-2,0.08,0.08,7.0000000000000007E-2,0.02,0.04,0.05,0,0.04,0.03,0.06,7.0000000000000007E-2]
[]
["CM8_5"]
[null,0.43,0.43,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0.42,0.49,0.44,0.4,0.43,0.42]
["0 - Not cheating at all",12,12,0,0,0,0,0,0,0,0,0,0,0,0,0,0,10,2,6,6,4,8]
[null,0.01,0.01,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0.01,0,0.01,0.01,0,0.02]
[null,0.05,0.05,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0.06,0.02,0.04,0.05,0.05,0.06]
[null,0.09,0.09,0,0,0,0,0,0,0,0,0,0,0,0,0,0,7.0000000000000007E-2,0.17,0.09,0.08,0.1,0.09]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,"--","++"]
[9,27,27,0,0,0,0,0,0,0,0,0,0,0,0,0,0,23,4,8,18,15,11]
[null,0.21,0.21,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0.22,0.17,0.21,0.23,0.25,0.18]
["Standard Deviation :",2.8,2.8,"*","*","*","*","*","*","*","*","*","*","*","*","*","*",2.8,2.6,2.9,2.8,2.7,2.9]
["No:134",null,"ALL RESPONDENTS"]
[null,0.4,0.38,0.48,0.43,0.28999999999999998,0.55000000000000004,0.31,0.34,0.65,0.3,0.19,0.36,0.37,0.41,0.54]
["NET Not cheating (0-3)",35,2,4,11,17,6,19,10,1,6,8,16,8,9,2]
[null,0.35,0.5,0.24,0.33,0.45,0.23,0.44,0.38,0.16,0.38,0.59,0.42,0.31,0.34,0.38]
[null,0.01,0,0,0.01,0.02,0,0.01,0.02,0,0,0,0,0.01,0.01,0.04]
[null,null,null,null,null,null,null,null,"++","---",null,"++++","++"]
[null,0.18,0.19,0.17,0.18,0.19,0.12,0.24,0.15,0.13,0.18,0.28000000000000003,0.15,0.15,0.18,0.31]
[null,null,null,"--","+++"]
[null,0.09,0,0.1,0.13,0.06,0.12,0.1,0.02,0.1,0.06,0.03,0.08,0.04,0.13,0.12]
[null,0.09,0,0.15,0.1,0.05,0.12,0.08,0.09,0.13,0.1,0.06,0.06,0.14000000000000001,0.08,0.08]
[null,0.21,0.38,0.23,0.2,0.19,0.31,0.14000000000000001,0.23,0.42,0.14000000000000001,0.09,0.23,0.19,0.2,0.35]
["Erreur type a 50%:",5.63,24.5,10.82,9.34,10.57,9.6999999999999993,8.17,14.29,12.45,13.86,17.32,12.06,10.27,9.61,19.22]
[]
["CM8_6"]
[null,0.23,0.25,0.22,0.21,0.31,0.24,0.2,0.22,0.21,0.2,0.59,0.2,0.23,0.28000000000000003,0.19,0.4,0.24,0.3,0.28999999999999998,0.23,0.25,0.26]
[null,null,null,null,null,null,"++","--",null,null,null,null,"+++","--"]
[null,null,null,null,null,null,null,null,null,null,null,null,"++"]
[2,7,5,2,2,0,2,0,1,1,2,0,2,0,0,2,0,3,2,3,2,3,1]
[null,null,null,null,null,null,null,null,null,null,null,null,"--",null,"+++","--","++"]
[7,58,29,29,23,6,14,15,8,19,26,3,17,10,2,24,5,23,6,14,14,12,15]
[null,0.13,0.15,0.11,0.11,0.1,0.1,0.11,0.09,0.1,0.11,0.12,0.1,0.13,7.0000000000000007E-2,0.11,0.05,0.15,0.13,0.13,0.16,0.14000000000000001,0.15]
[null,0.41,0.35,0.46,0.47,0.38,0.38,0.51,0.56000000000000005,0.43,0.48,0.18,0.43,0.49,0.51,0.46,0.45,0.36,0.32,0.33,0.38,0.37,0.33]
[null,0.06,0.05,0.08,7.0000000000000007E-2,0.12,0.1,0.06,0.03,0.09,0.08,0,0.1,0.05,0.05,0.09,0,0.04,0.08,0.04,0.06,0.06,0.05]
["Student's T :",null,"--","--","--","--",95,95,"--","--",95,95,"--",95,"--","--","--","--","--","--","--","--","--"]
["BAN2","Total","Atlantic","Quebec","Ontario","Western Canada","Good (8-10)","Neutral (4-7)","Poor (0-3)","Satisfied (8-10)","Neutral (4-7)","Dissatisfied (0-3)","Significantly too much","Somewhat too much","About the right amount","Too little"]
[null,null,null,null,null,null,null,null,null,"++",null,null,null,null,null,"++"]
[null,0.15,0.15,0.14000000000000001,0.18,0.14000000000000001,0.13,0.17,0.18,0.06,0.21,0.22,0.19,0.14000000000000001,0.19,7.0000000000000007E-2]
[null,null,null,null,null,null,null,null,null,null,null,null,"+++"]
[null,0.01,0.03,0.01,0.01,0.01,0.02,0.01,0.01,0.01,0.02,0.02,0.01,0.01,0.03,0]
[4,11,0,2,8,1,1,6,4,0,3,2,3,2,5,1]
[6,20,1,3,8,6,8,8,4,6,4,1,7,5,6,2]
[null,0.12,0.08,0.1,0.15,0.11,0.09,0.14000000000000001,0.09,0.09,0.12,7.0000000000000007E-2,0.11,0.12,0.11,0.22]
[null,null,null,null,null,null,null,null,null,"--",null,null,null,null,null,"---"]
[null,null,null,null,null,null,null,null,null,"++++","--",null,null,null,null,"++"]
["Standard Deviation :",2.4,2.1,2.5,2.2999999999999998,2.4,2.4,2.2999999999999998,2.7,1.9,2.5,2.8,2.8,2.1,2.4,1.7]
["Student's T :",null,"--","--","--","--","--","--","--",99,"--","--","--","--","--",99]
[null,"Total","Tax Intermediaries","SME","Yes","No","10 years or less","More than 10 years","Yes","No","Under $5 million","$5 million or more","Sole proprietorship","Incorporated business","Other","President/Owner","Other","Yes","No","10 years or less","More than 10 years","Yes","No"]
[null,0.61,0,0.61,0.62,0.5,0.53,0.67,0.63,0.61,0.62,0.41,0.61,0.63,0.56000000000000005,0.63,0.48,0,0,0,0,0,0]
["(NET Not serious cheating (5 or less))",41,0,41,32,9,20,21,11,26,36,5,20,10,11,33,8,0,0,0,0,0,0]
["0 - Not cheating at all",3,0,3,3,0,1,2,0,3,2,1,2,1,0,3,0,0,0,0,0,0,0]
[null,null,null,null,"----","++++"]
[null,0.01,0,0.01,0.01,0,0.01,0.01,0,0.01,0.01,0,0.01,0,0.02,0.01,0,0,0,0,0,0,0]
[null,0.08,0,0.08,7.0000000000000007E-2,0.1,0.1,7.0000000000000007E-2,0.08,0.08,0.08,0.12,0.06,0.14000000000000001,0.02,7.0000000000000007E-2,0.13,0,0,0,0,0,0]
[9,27,0,27,19,7,13,14,4,21,26,1,19,7,1,24,3,0,0,0,0,0,0]
[null,null,null,null,null,null,"--","++"]
[null,null,null,null,null,null,"+++","---"]
["Receiving a charitable donation credit that is bigger than the donation made "]
["Unweighted Totals :",302,24,48,124,98,88,160,43,28,40,22,71,91,87,29]
["NET Cheating (8-10)",184,13,24,76,66,65,84,26,19,23,14,43,56,54,20]
[null,0.28000000000000003,0.33,0.4,0.26,0.26,0.16,0.34,0.33,0.28999999999999998,0.38,0.32,0.32,0.28999999999999998,0.28000000000000003,0.24]
["0 - Not cheating at all",3,0,0,3,0,1,1,1,0,0,0,0,1,1,0]
[1,2,0,2,0,0,1,1,0,0,0,0,0,1,1,0]
[null,0.01,0.04,0,0,0.01,0,0.01,0,0,0,0,0.01,0.01,0,0]
[5,26,1,6,10,9,2,18,6,2,5,3,7,6,11,1]
[null,0.11,0.21,0.17,0.08,0.09,0.09,0.13,7.0000000000000007E-2,0.14000000000000001,0.18,0.09,0.13,0.1,0.1,0.14000000000000001]
["10 - Serious cheating",119,9,15,47,44,43,54,17,16,15,9,31,34,31,15]
[null,7.0000000000000007E-2,0.08,0.04,7.0000000000000007E-2,0.05,7.0000000000000007E-2,0.08,0.05,0,0.05,0.05,0.03,0.03,0.08,0.03]
["Mean :",8.1,8.1,7.5,7.9,8.4,8.6999999999999993,7.7,7.8,8.5,8.1,8.1,8,7.9,8.1,8.5]
[null,null,"Type",null,"Visited the CRA Website (E1)",null,"Lenght of Time in Business (H3)",null,"Contacted CRA in Past 12 Months (D1)",null,"Annual Revenue (A3)",null,"Company Type (A4)",null,null,"Position (A6)",null,"Visited the CRA Website (E1)",null,"Lenght of Time in Business (H3)",null,"Contacted CRA in Past 12 Months (D1)"]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,"++++","----","--","++"]
["NET Neutral (4-7)",90,90,0,0,0,0,0,0,0,0,0,0,0,0,0,0,66,24,35,50,40,46]
[null,0.09,0.09,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0.08,0.13,0.13,0.06,0.08,0.1]
[1,5,5,0,0,0,0,0,0,0,0,0,0,0,0,0,0,4,1,2,3,2,3]
[2,7,7,0,0,0,0,0,0,0,0,0,0,0,0,0,0,4,3,6,1,4,3]
[4,7,7,0,0,0,0,0,0,0,0,0,0,0,0,0,0,6,1,2,5,3,3]
[null,0.09,0.09,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0.09,0.11,0.09,0.08,0.08,0.08]
[9,34,34,0,0,0,0,0,0,0,0,0,0,0,0,0,0,30,4,8,26,15,17]
[null,0.1,0.1,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0.08,0.13,0.12,0.08,0.11,0.08]
["Mean :",7.4,7.4,"*","*","*","*","*","*","*","*","*","*","*","*","*","*",7.6,6.3,6.9,7.7,7.6,7.2]
["Promoting a charitable donation program where the tax credits exceed the amount donated "]
["NET Cheating (8-10)",158,9,44,57,43,67,67,20,41,23,14,43,42,49,16]
[null,null,null,null,null,null,null,null,null,null,null,null,"----",null,"++"]
[null,0.09,0.06,0.12,7.0000000000000007E-2,7.0000000000000007E-2,0.06,0.1,0.11,0,0.12,0.13,0.14000000000000001,0.05,0.08,0.12]
[1,5,0,2,0,3,1,3,1,0,2,0,1,2,1,1]
[null,0.02,0,0.04,0.02,0.01,0.03,0.02,0.02,0,0.02,0.06,0.03,0,0.03,0.04]
[null,0.01,0,0.02,0.01,0.01,0,0.02,0,0,0.04,0,0.02,0.01,0.01,0.04]
[null,null,null,null,null,null,null,null,null,null,null,null,"--"]
[null,null,null,null,null,null,null,null,null,null,null,null,"--"]
[null,null,null,null,null,"--","++"]
["Erreur type a 50%:",5.63,24.5,10.82,9.34,10.57,9.6999999999999993,8.17,14.29,12.45,13.86,17.32,12.06,10.27,9.61,19.22]
["Standard Deviation :",2.8,2.9,2.9,2.8,2.7,2.5,2.8,3.2,1.8,3,3,3.2,2.6,2.6,3]
["No:141",null,null,null,"SME RESPONDENTS ONLY",null,null,null,null,null,null,null,null,null,null,null,null,"TAX INTERMEDIARIES ONLY"]
[null,0.55000000000000004,0.56000000000000005,0.53,0.55000000000000004,0.43,0.46,0.56999999999999995,0.64,0.48,0.53,0.47,0.47,0.56999999999999995,0.67,0.53,0.53,0.6,0.45,0.52,0.6,0.54,0.57999999999999996]
["NET Not cheating (0-3)",40,19,21,17,3,10,11,7,13,21,0,12,8,1,17,4,13,6,11,8,10,8]
[null,null,null,null,null,null,"+++","---","--","++"]
[null,0.01,0.01,0.01,0.01,0.02,0.01,0.01,0.01,0.01,0.01,0,0.01,0.01,0.02,0.01,0.03,0.01,0.04,0.02,0.01,0.01,0.01]
[4,10,6,4,3,1,1,3,2,2,3,1,2,0,2,2,2,4,2,4,2,2,4]
[6,43,23,20,16,4,8,12,9,10,15,5,7,8,5,14,6,19,4,7,13,12,10]
[null,7.0000000000000007E-2,0.08,7.0000000000000007E-2,0.06,0.1,7.0000000000000007E-2,7.0000000000000007E-2,0.1,0.05,0.05,0.28999999999999998,0.04,0.08,0.12,0.05,0.15,0.08,0.08,0.06,0.08,0.08,7.0000000000000007E-2]
[8,60,31,29,27,2,11,18,8,20,26,3,16,11,2,26,3,28,3,11,18,15,16]
[null,0.35,0.35,0.36,0.36,0.36,0.27,0.42,0.45,0.32,0.37,0.24,0.28999999999999998,0.36,0.63,0.35,0.43,0.37,0.26,0.33,0.36,0.34,0.35]
["Mean :",7.7,7.7,7.7,7.7,7.3,7.1,8,8,7.4,7.7,7.4,7.4,7.7,8.5,7.7,7.3,7.8,7.1,7.4,7.8,7.5,7.8]
["Student's T :",null,"--","--","--","--",95,95,"--","--","--","--","--","--",95,"--","--","--","--","--","--","--","--"]
["BAN2","Total","Atlantic","Quebec","Ontario","Western Canada","Good (8-10)","Neutral (4-7)","Poor (0-3)","Satisfied (8-10)","Neutral (4-7)","Dissatisfied (0-3)","Significantly too much","Somewhat too much","About the right amount","Too little"]
[null,null,null,null,null,null,"++++","----",null,null,null,"--"]
["(NET Not serious cheating (5 or less))",122,8,22,48,43,27,77,17,10,21,13,26,36,45,8]
[null,0.03,0,0.03,0.03,0.05,0.03,0.04,0.03,0.01,0.06,7.0000000000000007E-2,0.06,0.03,0.03,0]
[null,0.01,0,0.01,0.01,0.02,0,0.01,0.03,0,0,0.06,0.01,0.02,0.01,0.02]
[4,10,0,1,5,4,3,6,1,2,1,1,1,1,6,2]
[null,7.0000000000000007E-2,0.03,0.08,0.08,7.0000000000000007E-2,0.06,7.0000000000000007E-2,0.1,0.09,0.08,0.11,0.05,0.08,0.08,0.11]
[7,51,4,14,17,16,14,28,8,8,4,5,12,23,12,3]
[null,0.1,0.08,0.09,0.12,0.09,0.11,0.1,0.1,0.09,0.14000000000000001,0.04,0.14000000000000001,0.09,0.09,0.09]
[null,0.35,0.43,0.36,0.33,0.35,0.44,0.31,0.36,0.48,0.33,0.31,0.36,0.35,0.33,0.49]
["Standard Deviation :",2.7,2.2000000000000002,2.6,2.6,2.8,2.4,2.7,2.8,2.2999999999999998,2.8,3.2,2.9,2.6,2.6,2.2000000000000002]
[]
["CM8_10"]
["NET Neutral (4-7)",73,0,73,60,13,38,35,23,46,66,7,39,23,11,61,12,0,0,0,0,0,0]
[null,0.11,0,0.11,0.1,0.19,0.15,0.08,0.1,0.11,0.1,0.24,0.12,7.0000000000000007E-2,0.16,0.1,0.15,0,0,0,0,0,0]
[null,0,0,0,0,0,0,0.01,0,0.01,0,0,0.01,0,0,0,0,0,0,0,0,0,0]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,"---","+++"]
[null,0.06,0,0.06,0.05,0.1,0.08,0.04,0.05,0.05,0.05,0.18,7.0000000000000007E-2,0.02,7.0000000000000007E-2,0.05,0.08,0,0,0,0,0,0]
[null,0.12,0,0.12,0.13,7.0000000000000007E-2,0.13,0.12,0.1,0.12,0.12,0.18,0.13,0.13,7.0000000000000007E-2,0.12,0.13,0,0,0,0,0,0]
[9,28,0,28,26,2,14,14,7,20,25,3,14,12,2,25,3,0,0,0,0,0,0]
["Des prop. (0.95) a 5%:",2.46,"*",2.46,2.68,6.59,3.92,3.18,4.4800000000000004,3.07,2.5299999999999998,10.36,3.35,4.3600000000000003,6.51,2.64,6.75,"*","*","*","*","*","*"]
["Mean :",8.3000000000000007,"*",8.3000000000000007,8.4,7.8,7.9,8.6,8.5,8.3000000000000007,8.4,7.6,8.3000000000000007,8.4,8.1999999999999993,8.4,8,"*","*","*","*","*","*"]
["CM8_10"]
["NET Cheating (8-10)",205,15,36,82,68,68,101,27,23,28,13,47,62,60,22]
[null,null,null,null,null,null,"--"]
["(NET Not serious cheating (5 or less))",33,1,4,18,9,5,19,9,2,3,4,10,12,10,0]
[null,0,0,0,0,0,0,0,0.02,0,0,0,0.01,0,0,0]
[null,0.01,0,0.02,0.01,0,0.01,0.01,0,0.04,0,0,0.01,0.01,0,0]
[5,17,0,2,10,5,2,12,3,1,2,2,4,6,7,0]
[7,30,4,4,10,11,10,15,4,2,5,2,7,9,7,4]
[9,28,5,2,11,9,8,14,4,2,3,2,4,12,7,1]
["10 - Serious cheating",141,10,24,55,49,52,65,19,20,19,10,30,42,45,17]
["Standard Deviation :",2.2000000000000002,2.4,1.9,2.4,2,1.9,2.1,3,2,1.8,2.7,2.4,2.5,2,1.4]
["Working and being paid in cash to avoid income taxes "]
[null,null,"Type",null,"Visited the CRA Website (E1)",null,"Lenght of Time in Business (H3)",null,"Contacted CRA in Past 12 Months (D1)",null,"Annual Revenue (A3)",null,"Company Type (A4)",null,null,"Position (A6)",null,"Visited the CRA Website (E1)",null,"Lenght of Time in Business (H3)",null,"Contacted CRA in Past 12 Months (D1)"]
[null,0.56000000000000005,0.56000000000000005,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0.59,0.47,0.52,0.6,0.57999999999999996,0.54]
[null,0.21,0.21,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0.2,0.26,0.25,0.18,0.23,0.19]
[1,1,1,0,0,0,0,0,0,0,0,0,0,0,0,0,0,1,0,1,0,1,0]
[null,0.03,0.03,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0.03,0.02,0.04,0.02,0.05,0.01]
[6,24,24,0,0,0,0,0,0,0,0,0,0,0,0,0,0,19,5,9,14,11,11]
[null,0.11,0.11,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0.11,0.11,0.11,0.09,0.1,0.12]
["I don't know / I prefer not to answer",13,13,0,0,0,0,0,0,0,0,0,0,0,0,0,0,7,4,2,10,5,8]
["Standard Deviation :",2.5,2.5,"*","*","*","*","*","*","*","*","*","*","*","*","*","*",2.5,2.6,2.9,2.2999999999999998,2.7,2.4]
[]
[null,0.56000000000000005,0.56000000000000005,0.62,0.55000000000000004,0.5,0.63,0.52,0.53,0.71,0.54,0.41,0.55000000000000004,0.6,0.5,0.73]
[null,0.33,0.44,0.28000000000000003,0.31,0.38,0.28999999999999998,0.4,0.23,0.23,0.34,0.38,0.3,0.31,0.39,0.27]
[null,0.21,0.25,0.12,0.25,0.23,0.1,0.26,0.32,0.13,0.22,0.41,0.3,0.21,0.2,0.12]
[null,null,null,"--",null,null,"----",null,"++","--",null,"+++"]
[2,5,0,0,4,1,1,3,1,0,1,1,2,1,2,0]
[3,8,0,2,5,1,2,3,3,2,1,2,4,2,2,0]
[6,24,1,5,10,8,10,14,0,5,4,2,3,6,13,0]
[null,null,null,null,null,null,null,null,"--",null,null,null,null,null,"++"]
[null,0.11,0.06,0.15,0.13,0.06,0.11,0.13,0.06,0.13,0.1,0.16,0.14000000000000001,0.13,0.09,0.12]
[null,0.04,0,0.05,0.05,0.05,0.02,0.03,0.09,0.02,0.04,0.06,0.03,0.03,0.03,0]
["Mean :",7.6,7.9,8,7.4,7.4,8.1,7.4,7.2,8.4,7.4,6.4,7.3,7.7,7.4,8.4]
[]
["NET Cheating (8-10)",327,155,172,151,20,67,104,51,114,164,8,91,61,20,155,17,137,18,54,95,79,71]
[null,0.3,0.33,0.26,0.26,0.28999999999999998,0.24,0.28000000000000003,0.31,0.23,0.25,0.41,0.25,0.26,0.3,0.24,0.43,0.31,0.47,0.35,0.32,0.33,0.34]
[null,0.19,0.2,0.17,0.15,0.28999999999999998,0.18,0.17,0.2,0.16,0.16,0.28999999999999998,0.16,0.16,0.26,0.16,0.23,0.19,0.26,0.3,0.15,0.21,0.19]
[null,0.01,0.01,0.01,0,0.02,0,0.01,0,0.01,0.01,0,0.01,0,0.02,0.01,0,0,0.02,0.02,0,0.01,0]
[null,0.02,0.03,0.02,0.01,0.05,0.01,0.03,0.03,0.02,0.02,0.06,0.02,0.01,0.05,0.02,0,0.03,0.02,0.05,0.01,0.03,0.02]
[null,0.01,0.01,0.01,0.01,0.02,0.03,0.01,0.02,0.01,0.01,0.06,0.01,0.01,0.02,0.01,0.05,0.01,0,0.01,0.01,0,0.01]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,"--","++",null,null,"--","++"]
[null,0.11,0.13,0.1,0.11,7.0000000000000007E-2,0.1,0.1,0.12,0.09,0.1,0.12,0.09,0.13,0.09,0.1,0.15,0.11,0.19,0.13,0.11,0.12,0.14000000000000001]
["10 - Serious cheating",201,99,102,87,14,36,65,34,63,99,3,55,34,13,94,8,86,13,30,64,53,44]
["Erreur type a 50%:",3.98,5.63,5.64,6.14,15.12,8.98,7.28,10.27,7.04,5.8,23.77,7.68,10,14.94,6.05,15.49,6.25,13.46,9.26,7.45,8.14,8.0299999999999994]
["Student's T :",null,"--","--","--","--","--","--","--","--","--","--","--","--","--","--","--",95,95,99,99,"--","--"]
["No:148",null,"ALL RESPONDENTS"]
[null,null,null,null,null,null,"++++","----",null,"++++",null,"--",null,null,null,"++"]
["NET Not cheating (0-3)",37,1,8,15,12,5,24,8,2,6,6,15,9,11,0]
["0 - Not cheating at all",13,0,3,7,3,3,8,2,0,2,2,5,5,1,0]
[null,0.02,0,0.03,0.03,0.02,0.01,0.03,0.03,0.02,0.01,0.06,0.04,0.01,0.03,0]
[3,6,1,1,1,3,0,4,2,0,2,0,3,1,2,0]
[null,0.02,0.08,0.02,0.02,0.03,0.01,0.03,0.04,0,0.06,0.06,0.01,0.04,0.02,0.02]
[null,0.11,0.08,0.15,0.13,0.09,0.09,0.14000000000000001,0.09,0.12,0.12,0.11,0.09,0.13,0.12,0.13]
[null,null,null,null,null,null,null,"++"]
[null,null,null,"+++"]
["I don't know / I prefer not to answer",61,4,10,19,22,13,30,11,4,6,5,11,15,15,3]
["Student's T :",null,"--","--","--","--","99.9","99.9","--","99.9","--",99,"--","--","--","99.9"]
["No:149",null,null,null,"SME RESPONDENTS ONLY",null,null,null,null,null,null,null,null,null,null,null,null,"TAX INTERMEDIARIES ONLY"]
[null,0.13,0.18,0.08,0.09,7.0000000000000007E-2,0.1,7.0000000000000007E-2,0.13,0.05,0.08,0.12,0.08,0.08,0.09,0.08,0.1,0.19,0.19,0.21,0.17,0.23,0.14000000000000001]
[null,0.53,0.44,0.62,0.61,0.69,0.51,0.69,0.64,0.61,0.62,0.59,0.59,0.67,0.63,0.63,0.57999999999999996,0.46,0.38,0.38,0.49,0.44,0.46]
["0 - Not cheating at all",211,81,130,108,20,42,87,39,82,125,5,67,46,17,116,14,70,11,27,52,37,44]
[2,46,16,30,26,3,10,20,8,22,28,2,17,9,4,25,5,11,5,5,9,6,10]
[3,22,11,11,8,3,6,5,3,7,9,2,5,4,2,9,2,9,2,5,5,6,5]
[null,0.05,7.0000000000000007E-2,0.04,0.04,0.02,0.04,0.03,0.04,0.04,0.04,0,0.04,0.02,0.05,0.03,0.05,0.05,0.13,0.08,0.06,0.03,0.09]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,"++","--"]
[8,27,17,10,9,1,5,5,7,2,8,2,5,2,3,8,2,14,3,11,6,10,6]
["10 - Serious cheating",30,20,10,9,1,4,6,4,5,10,0,5,4,1,9,1,18,2,6,11,13,7]
[null,null,null,null,null,null,"+++","---","---","+++",null,null,"+++","--"]
["Student's T :",null,"99.9","99.9","--","--",95,95,"--","--","--","--","--","--","--","--","--","--","--","--","--","--","--"]
[null,null,"Region of Business (H4)",null,null,null,"Overall CRA performance (B1)",null,null,"Overall Satisfaction with Quality of Service (D5)",null,null,"Attitudes Toward Taxation (CM6)"]
[null,null,null,null,null,"--","++++","---",null,"++++",null,null,null,null,null,"+++"]
[null,0.53,0.48,0.47,0.51,0.6,0.42,0.56000000000000005,0.68,0.38,0.53,0.7,0.64,0.53,0.5,0.53]
["0 - Not cheating at all",211,11,42,74,75,56,103,44,22,30,22,65,70,49,18]
[null,null,null,null,null,"++","---","+++"]
[3,22,0,3,13,6,7,9,4,3,3,3,0,6,13,3]
[null,null,null,null,null,null,null,null,null,null,null,null,"--"]
[7,29,0,6,17,6,13,13,2,4,6,1,6,8,9,4]
[null,0.05,0,0.05,7.0000000000000007E-2,0.03,7.0000000000000007E-2,0.04,0.02,0.04,7.0000000000000007E-2,0.02,0.04,0.04,0.05,7.0000000000000007E-2]
[null,0.04,0.03,0.09,0.03,0.02,0.06,0.03,0.03,0.08,0.03,0.02,0.04,0.04,0.04,7.0000000000000007E-2]
[null,0.05,0.03,0.04,0.06,0.04,7.0000000000000007E-2,0.04,0.06,0.1,7.0000000000000007E-2,0.04,0.06,0.03,0.05,0.11]
["Mean :",3.2,3.1,3.7,3.5,2.5,4.2,2.9,2.2999999999999998,4.5999999999999996,3.2,2.2999999999999998,2.7,3,3.6,3.9]
["Under-reporting cash income"]
[null,null,"Type",null,"Visited the CRA Website (E1)",null,"Lenght of Time in Business (H3)",null,"Contacted CRA in Past 12 Months (D1)",null,"Annual Revenue (A3)",null,"Company Type (A4)",null,null,"Position (A6)",null,"Visited the CRA Website (E1)",null,"Lenght of Time in Business (H3)",null,"Contacted CRA in Past 12 Months (D1)"]
["NET Neutral (4-7)",16,12,4,4,0,1,3,1,3,4,0,3,1,0,4,0,9,3,5,7,9,3]
["(NET Not serious cheating (5 or less))",13,11,2,1,1,0,2,0,2,2,0,1,0,1,2,0,8,3,5,6,9,2]
[2,1,1,0,0,0,0,0,0,0,0,0,0,0,0,0,0,1,0,1,0,1,0]
[null,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0]
[null,0.15,0.11,0.25,0.28999999999999998,0,0,0.4,0.33,0.2,0.25,0,0.2,0.5,0,0.25,0,0.14000000000000001,0,0.11,0.13,0.08,0.17]
[9,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0]
[null,0.04,0.06,0,0,0,0,0,0,0,0,0,0,0,0,0,0,7.0000000000000007E-2,0,0,0,0.08,0]
["Des prop. (0.95) a 5%:",8.3800000000000008,10.07,15.1,16.149999999999999,"*",24.66,19.100000000000001,24.66,19.100000000000001,15.1,"*",19.100000000000001,30.21,"*",15.1,"*",11.42,21.36,14.24,15.1,12.33,17.440000000000001]
["Student's T :",null,"--","--","*","*","--","--","--","--","*","*","--","--","*","*","*","--","--","--","--","--","--"]
["('ChosenCM8H') where the business is able to avoid paying $1,000 in taxes? "]
["Unweighted Totals :",26,2,5,8,11,7,11,7,4,5,5,9,7,7,3]
["NET Not cheating (0-3)",2,1,0,1,0,1,0,1,0,1,0,1,0,1,0]
[1,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0]
[3,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0]
[null,0.15,0.5,0,0.13,0.18,0,0.18,0.28999999999999998,0.25,0,0.4,0.11,0.28999999999999998,0.14000000000000001,0]
[8,4,0,1,0,3,1,1,2,0,1,1,1,2,0,1]
[null,0.12,0,0.2,0.25,0,0.14000000000000001,0.09,0,0.25,0,0,0.11,0,0.14000000000000001,0.33]
["Mean :",5.8,2,7.4,5.8,5.9,6.3,5.7,4.8,6.3,5,5.3,5.6,5.7,5.3,8]
["You rated the scenario ('ChosenCM8H') out of 10, which is not serious cheating."]
["('ChosenCM8H') where the business is able to avoid paying $1,000 in taxes? "]
[null,"Total","Tax Intermediaries","SME","Yes","No","10 years or less","More than 10 years","Yes","No","Under $5 million","$5 million or more","Sole proprietorship","Incorporated business","Other","President/Owner","Other","Yes","No","10 years or less","More than 10 years","Yes","No"]
["NET Neutral (4-7)",7,6,1,1,0,1,0,0,1,1,0,1,0,0,1,0,6,0,1,5,2,4]
[null,0.31,0.33,0.28999999999999998,0.31,0,0.2,0.38,0.2,0.38,0.33,0,0.28999999999999998,0,0.67,0.27,0.33,0.36,0,1,0.33,0.4,0.4]
[2,3,1,2,2,0,0,2,1,1,2,0,1,0,1,1,1,1,0,0,1,1,0]
[5,3,3,0,0,0,0,0,0,0,0,0,0,0,0,0,0,3,0,1,2,1,2]
[null,0.12,0.17,7.0000000000000007E-2,0.08,0,0.2,0,0,0.13,0.08,0,0.14000000000000001,0,0,0.09,0,0.18,0,0,0.22,0,0.4]
[null,0.23,0.17,0.28999999999999998,0.31,0,0.2,0.38,0.4,0.13,0.25,0.5,0.28999999999999998,0.5,0,0.27,0.33,0.09,1,0,0.11,0.2,0.2]
[null,0.12,0.08,0.14000000000000001,0.15,0,0.2,0.13,0,0.25,0.17,0,0.14000000000000001,0,0.33,0.09,0.33,0.09,0,0,0,0,0]
[]
["No:154",null,"ALL RESPONDENTS"]
["Unweighted Totals :",26,3,5,6,10,8,11,7,4,2,4,7,9,8,2]
["NET Neutral (4-7)",7,0,1,2,4,0,5,2,1,1,0,1,4,1,1]
[null,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0]
[3,1,0,1,0,0,1,0,0,0,0,0,0,1,0,0]
[null,0.04,0,0.2,0,0,0.13,0,0,0,0,0,0,0.11,0,0]
[null,0.12,0,0.2,0.17,0.1,0,0.09,0.28999999999999998,0.25,0,0,0,0.22,0,0.5]
[9,1,0,1,0,0,0,1,0,0,0,0,0,0,1,0]
[null,0.15,0,0.2,0.33,0,0.13,0,0.43,0.25,0,0.5,0.14000000000000001,0.11,0.13,0.5]
["Des prop. (0.95) a 5%:",8.3800000000000008,24.66,19.100000000000001,17.440000000000001,13.51,15.1,12.88,16.149999999999999,21.36,30.21,21.36,16.149999999999999,14.24,15.1,30.21]
["You rated the scenario ('ChosenCM8H') out of 10, which is not serious cheating."]
[null,"Total","Tax Intermediaries","SME","Yes","No","10 years or less","More than 10 years","Yes","No","Under $5 million","$5 million or more","Sole proprietorship","Incorporated business","Other","President/Owner","Other","Yes","No","10 years or less","More than 10 years","Yes","No"]
[null,0.55000000000000004,0.56999999999999995,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0.47,1,0.64,0.5,0.45,0.7]
[null,0.41,0.43,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0.35,0.75,0.45,0.4,0.45,0.4]
[1,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0]
[null,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0]
[7,4,4,0,0,0,0,0,0,0,0,0,0,0,0,0,0,4,0,3,1,3,1]
[null,0.18,0.19,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0.24,0,0.27,0.1,0.27,0.1]
[null,0.09,0.1,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0.12,0,0.09,0.1,0.09,0.1]
["Mean :",6.3,6.1,10,10,"*",10,"*",10,"*",10,"*",10,"*","*",10,"*",6.3,5.3,5.5,6.7,5.8,6.4]
[]
["('ChosenCM8H') where the business is able to avoid paying $1,000 in taxes? "]
["Unweighted Totals :",22,2,4,7,8,1,17,4,0,6,6,5,6,7,2]
[null,0.14000000000000001,0,0,0.14000000000000001,0.25,0,0.12,0.25,0,0.33,0.17,0.2,0,0.28999999999999998,0]
[null,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0]
[null,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0]
[5,6,0,1,3,2,0,4,2,0,1,1,1,3,2,0]
[8,2,0,1,1,0,1,1,0,0,0,0,0,0,1,1]
["I don't know / I prefer not to answer",0,0,0,0,0,0,0,0,0,0,0,0,0,0,0]
[null,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0]
["You rated the scenario ('ChosenCM8H') out of 10, which is not serious cheating."]
["No:157",null,null,null,"SME RESPONDENTS ONLY",null,null,null,null,null,null,null,null,null,null,null,null,"TAX INTERMEDIARIES ONLY"]
[null,"Total","Tax Intermediaries","SME","Yes","No","10 years or less","More than 10 years","Yes","No","Under $5 million","$5 million or more","Sole proprietorship","Incorporated business","Other","President/Owner","Other","Yes","No","10 years or less","More than 10 years","Yes","No"]
["NET Neutral (4-7)",11,0,11,10,1,6,5,6,5,11,0,4,7,0,10,1,0,0,0,0,0,0]
[null,0.08,0,0.08,0.09,0,0.18,0,0.09,7.0000000000000007E-2,0.08,0,0.17,0,0,0.09,0,0,0,0,0,0,0]
[2,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0]
[null,0.08,0,0.08,0.09,0,0.18,0,0.09,7.0000000000000007E-2,0.08,0,0.17,0,0,0.09,0,0,0,0,0,0,0]
[7,4,0,4,4,0,2,2,1,3,4,0,1,3,0,4,0,0,0,0,0,0,0]
[9,1,0,1,1,0,0,1,1,0,1,0,1,0,0,1,0,0,0,0,0,0,0]
["Erreur type a 50%:",19.22,"*",19.22,20.43,56.58,29.55,25.3,29.55,26.19,19.22,"*",28.29,27.18,"*",20.43,56.58,"*","*","*","*","*","*"]
[]
["No:158",null,"ALL RESPONDENTS"]
["NET Cheating (8-10)",14,0,2,4,8,2,10,2,1,1,3,7,2,3,2]
[null,0.42,0,0.33,0.43,0.44,0.5,0.38,0.5,0.5,0.75,0.4,0.22,0.6,0.5,0.33]
[null,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0]
[1,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0]
[null,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0]
[6,5,0,0,2,3,1,3,1,1,2,1,0,2,3,0]
[null,0.04,0,0,0.14000000000000001,0,0,0.06,0,0,0.25,0,0,0,0.17,0]
["I don't know / I prefer not to answer",1,0,0,0,1,0,0,1,0,0,0,0,0,0,0]
["Mean :",7.8,"*",7.7,7.7,7.9,7.8,7.9,7.6,7,6.5,8.1999999999999993,8.6999999999999993,6.6,7.8,8.3000000000000007]
["You rated the scenario ('ChosenCM8H') out of 10, which is not serious cheating."]
["CM9A_1"]
["NET Neutral (4-7)",16,16,0,0,0,0,0,0,0,0,0,0,0,0,0,0,14,2,4,8,8,8]
["0 - Not cheating at all",1,1,0,0,0,0,0,0,0,0,0,0,0,0,0,0,1,0,0,1,1,0]
[null,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0]
[null,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0]
[5,9,9,0,0,0,0,0,0,0,0,0,0,0,0,0,0,8,1,3,3,5,4]
[7,4,4,0,0,0,0,0,0,0,0,0,0,0,0,0,0,3,1,1,2,1,3]
[null,0.04,0.04,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0.05,0,0,0.06,7.0000000000000007E-2,0]
["Standard Deviation :",2.2000000000000002,2.2000000000000002,"*","*","*","*","*","*","*","*","*","*","*","*","*","*",2.2999999999999998,2.2000000000000002,1,2.6,2.2999999999999998,1.9]
[]
["No:160",null,"ALL RESPONDENTS"]
["NET Cheating (8-10)",6,0,2,0,4,2,3,1,1,1,1,1,3,0,1]
["(NET Not serious cheating (5 or less))",12,1,2,4,4,4,7,1,1,3,3,4,3,2,2]
[1,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0]
[null,0.08,0,0.17,0,0.09,0,0.15,0,0,0.17,0,0.17,0,0,0.25]
[null,0.35,0,0.17,0.56999999999999995,0.27,0.5,0.38,0,0.33,0.33,0.4,0.33,0.3,0.5,0.25]
[null,0.12,0,0,0,0.27,0.13,0.15,0,0.33,0.17,0,0,0.1,0,0.25]
[9,1,0,1,0,0,0,0,1,0,0,1,1,0,0,0]
["I don't know / I prefer not to answer",1,0,0,0,1,0,0,1,0,1,0,1,0,0,0]
["Standard Deviation :",2.2000000000000002,0,2.6,1,2.1,1.9,2,3.9,1.5,1.8,3.3,3.3,1.9,1,2.2000000000000002]
[null,null,"Type",null,"Visited the CRA Website (E1)",null,"Lenght of Time in Business (H3)",null,"Contacted CRA in Past 12 Months (D1)",null,"Annual Revenue (A3)",null,"Company Type (A4)",null,null,"Position (A6)",null,"Visited the CRA Website (E1)",null,"Lenght of Time in Business (H3)",null,"Contacted CRA in Past 12 Months (D1)"]
["CM9A_1"]
[null,0.56000000000000005,0.56999999999999995,0.54,0.5,0.67,0.4,0.63,0.75,0.44,0.45,1,0.5,0.6,0,0.5,1,0.45,1,1,0.4,0.75,0.5]
["0 - Not cheating at all",3,2,1,1,0,1,0,0,1,1,0,1,0,0,1,0,2,0,0,2,1,1]
[3,1,0,1,1,0,0,1,0,1,1,0,1,0,0,1,0,0,0,0,0,0,0]
[null,0.15,0.14000000000000001,0.15,0.2,0,0.2,0.13,0.25,0.11,0.18,0,0.13,0.2,0,0.17,0,0.09,0.33,0.5,0,0.25,0.1]
[null,0.04,7.0000000000000007E-2,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0.09,0,0,0.1,0,0.1]
[null,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0]
["Des prop. (0.95) a 5%:",8.2200000000000006,11.42,11.85,13.51,24.66,19.100000000000001,15.1,21.36,14.24,12.88,30.21,15.1,19.100000000000001,"*",12.33,"*",12.88,24.66,21.36,13.51,21.36,13.51]
["Mean :",5,5.0999999999999996,4.8,5.0999999999999996,4,3.8,5.6,4.7,4.9000000000000004,4.7,5.5,4.0999999999999996,6.3,"*",4.8,5,5.0999999999999996,5.3,4.8,5.3,3.8,5.7]
["No:162",null,"ALL RESPONDENTS"]
["CM9A_1"]
["NET Cheating (8-10)",5,0,1,2,2,3,2,0,0,0,0,1,2,2,0]
[null,0.22,0,0.4,7.0000000000000007E-2,0.33,0.25,0.17,0.33,0,0.17,0,0.28999999999999998,0.25,0.21,0]
[null,7.0000000000000007E-2,0,0.2,0,0.17,0,0.17,0,0,0,0,0.14000000000000001,0,7.0000000000000007E-2,0]
[null,0.04,0,0,7.0000000000000007E-2,0,0.08,0,0,0,0,0,0,0.25,0,0]
[7,1,0,0,1,0,0,1,0,0,0,0,0,0,1,0]
[null,7.0000000000000007E-2,0,0,7.0000000000000007E-2,0.17,0,0.17,0,0,0,0,0,0.25,7.0000000000000007E-2,0]
["I don't know / I prefer not to answer",1,0,0,1,0,0,0,1,0,0,0,1,0,0,0]
["Standard Deviation :",3,"*",3.9,1.8,3.9,3.5,2.2999999999999998,4.2,0,2.1,"*",3.6,3,2.9,0.7]
["Please consider the following scenario and rate on a scale of 0 to 10, where 0 means “not cheating at all” and 10 means “serious cheating”. How serious would you rate the following scenario:"]
["No:163",null,null,null,"SME RESPONDENTS ONLY",null,null,null,null,null,null,null,null,null,null,null,null,"TAX INTERMEDIARIES ONLY"]
[null,0.44,0,0.44,0.45,0.4,0.55000000000000004,0.38,0.28999999999999998,0.44,0.48,0,0.42,0.67,0.17,0.39,0.75,0,0,0,0,0,0]
["(NET Not serious cheating (5 or less))",10,0,10,8,2,4,6,1,8,8,2,4,4,2,9,1,0,0,0,0,0,0]
["0 - Not cheating at all",0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0]
[null,0.04,0,0.04,0.05,0,0,0.06,0,0.06,0,0.5,0,0.11,0,0.04,0,0,0,0,0,0,0]
[null,0.15,0,0.15,0.18,0,0.18,0.13,0.14000000000000001,0.13,0.16,0,0.25,0.11,0,0.17,0,0,0,0,0,0,0]
[null,0.19,0,0.19,0.23,0,0.18,0.19,0,0.19,0.2,0,0.17,0.22,0.17,0.17,0.25,0,0,0,0,0,0]
["I don't know / I prefer not to answer",2,0,2,2,0,0,2,0,1,2,0,2,0,0,2,0,0,0,0,0,0,0]
["Des prop. (0.95) a 5%:",8.2200000000000006,"*",8.2200000000000006,9.11,19.100000000000001,12.88,10.68,16.149999999999999,10.68,8.5399999999999991,30.21,12.33,14.24,17.440000000000001,8.91,21.36,"*","*","*","*","*","*"]
["Receiving a charitable donation credit that is bigger than the donation made"]
[null,null,"Region of Business (H4)",null,null,null,"Overall CRA performance (B1)",null,null,"Overall Satisfaction with Quality of Service (D5)",null,null,"Attitudes Toward Taxation (CM6)"]
[null,0.33,0.5,0.33,0.17,0.56999999999999995,0.33,0.3,0.5,1,0.75,0,0.28999999999999998,0.27,0.33,0.5]
[null,0.44,0.5,0.5,0.5,0.28999999999999998,0.33,0.5,0.25,0,0.25,1,0.43,0.55000000000000004,0.5,0]
[1,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0]
[3,3,0,1,1,1,1,2,0,0,0,0,1,2,0,0]
[6,1,0,0,0,1,0,1,0,0,0,1,0,1,0,0]
[null,0.04,0,0,0,0.14000000000000001,0,0.05,0,0,0,1,0,0.09,0,0]
[null,0.04,0,0,0,0.14000000000000001,0,0.05,0,0,0,0,0,0,0,0]
["I don't know / I prefer not to answer",2,0,0,2,0,0,1,1,0,0,0,1,0,0,1]
["Promoting a charitable donation program where the tax credits exceed the amount donated"]
["Please consider the following scenario and rate on a scale of 0 to 10, where 0 means “not cheating at all” and 10 means “serious cheating”. How serious would you rate the following scenario:"]
["CM9A_1"]
["NET Not cheating (0-3)",3,3,0,0,0,0,0,0,0,0,0,0,0,0,0,0,2,1,0,3,1,2]
["0 - Not cheating at all",2,2,0,0,0,0,0,0,0,0,0,0,0,0,0,0,1,1,0,2,0,2]
[null,0.04,0.04,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0.06,0,0,0.06,0.11,0]
[5,5,5,0,0,0,0,0,0,0,0,0,0,0,0,0,0,2,3,0,5,2,2]
[7,2,2,0,0,0,0,0,0,0,0,0,0,0,0,0,0,2,0,1,1,1,1]
["10 - Serious cheating",1,1,0,0,0,0,0,0,0,0,0,0,0,0,0,0,1,0,0,1,1,0]
["Des prop. (0.95) a 5%:",8.7200000000000006,8.7200000000000006,"*","*","*","*","*","*","*","*","*","*","*","*","*","*",10.07,17.440000000000001,17.440000000000001,10.36,14.24,11.42]
["Standard Deviation :",2.8,2.8,"*","*","*","*","*","*","*","*","*","*","*","*","*","*",2.8,3.2,1.4,3.1,2.6,3.2]
["Promoting a charitable donation program where the tax credits exceed the amount donated"]
["Unweighted Totals :",24,3,6,10,5,12,9,3,4,4,1,3,9,8,2]
[null,0.25,0,0.17,0.2,0.6,0.42,0.11,0,0.5,0,0,0,0.22,0.38,0.5]
["(NET Not serious cheating (5 or less))",9,2,2,4,1,4,3,2,1,1,1,1,4,2,0]
[1,1,0,0,0,1,0,0,1,0,0,1,0,0,1,0]
[4,1,0,0,1,0,0,1,0,0,0,0,0,1,0,0]
[null,0.21,0.33,0.33,0.2,0,0.25,0.22,0,0.25,0.25,0,0,0.33,0.13,0]
[9,2,0,0,0,2,2,0,0,0,0,0,0,1,1,0]
["I don't know / I prefer not to answer",4,0,1,3,0,2,2,0,0,1,0,1,1,1,1]
["Standard Deviation :",2.8,3.6,1.3,2.7,3.7,3,1.3,3.2,2.1,0.6,0,4.9000000000000004,1.7,3,0]
["('ChosenCM8H') where the business is able to avoid paying $1,000 in taxes? "]
[null,null,"Type",null,"Visited the CRA Website (E1)",null,"Lenght of Time in Business (H3)",null,"Contacted CRA in Past 12 Months (D1)",null,"Annual Revenue (A3)",null,"Company Type (A4)",null,null,"Position (A6)",null,"Visited the CRA Website (E1)",null,"Lenght of Time in Business (H3)",null,"Contacted CRA in Past 12 Months (D1)"]
["Unweighted Totals :",26,11,15,12,2,7,8,1,14,15,0,9,5,1,13,2,11,0,5,4,7,4]
[null,0.19,0.27,0.13,0.08,0,0.14000000000000001,0.13,0,0.14000000000000001,0.13,0,0,0.4,0,0.08,0.5,0.27,0,0.4,0,0.28999999999999998,0.25]
["0 - Not cheating at all",1,1,0,0,0,0,0,0,0,0,0,0,0,0,0,0,1,0,1,0,0,1]
[3,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0]
[5,2,1,1,1,0,1,0,0,1,1,0,0,1,0,1,0,1,0,0,0,1,0]
[null,0.15,0,0.27,0.33,0,0.28999999999999998,0.25,1,0.21,0.27,0,0.22,0.2,1,0.23,0.5,0,0,0,0,0,0]
[null,0.08,0,0.13,0.17,0,0,0.25,0,0.14000000000000001,0.13,0,0.22,0,0,0.15,0,0,0,0,0,0,0]
["Des prop. (0.95) a 5%:",8.3800000000000008,12.88,11.03,12.33,30.21,16.149999999999999,15.1,"*",11.42,11.03,"*",14.24,19.100000000000001,"*",11.85,30.21,12.88,"*",19.100000000000001,21.36,16.149999999999999,21.36]
["Not registering one's business"]
[null,null,"Region of Business (H4)",null,null,null,"Overall CRA performance (B1)",null,null,"Overall Satisfaction with Quality of Service (D5)",null,null,"Attitudes Toward Taxation (CM6)"]
[null,0.42,0.33,0.67,0.38,0.33,0.71,0.24,1,0.67,0.5,0,0.5,0.36,0.38,0.5]
["NET Not cheating (0-3)",3,0,0,1,2,0,3,0,0,0,1,1,1,1,0]
[null,0.04,0,0,0,0.11,0,0.06,0,0,0,0,0,0.09,0,0]
[null,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0]
[4,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0]
[7,4,2,0,0,2,0,4,0,0,1,0,0,1,3,0]
[9,2,1,0,1,0,0,1,0,0,0,0,0,0,2,0]
[null,0.23,0,0.33,0.25,0.22,0.28999999999999998,0.24,0,0.33,0,0,0.25,0.36,0,0.5]
["Standard Deviation :",2.9,1.2,1,3.7,3.3,1.1000000000000001,2.9,0,1.4,1.4,0,4.5999999999999996,3.2,2.2999999999999998,0]
["('ChosenCM8H') where the business is able to avoid paying $1,000 in taxes? "]
["Unweighted Totals :",26,0,26,20,6,15,11,8,17,22,4,16,4,6,22,4,0,0,0,0,0,0]
["NET Not cheating (0-3)",7,0,7,4,3,3,4,4,3,5,2,4,0,3,5,2,0,0,0,0,0,0]
[null,0.04,0,0.04,0.05,0,0,0.09,0,0.06,0.05,0,0.06,0,0,0.05,0,0,0,0,0,0,0]
[2,3,0,3,2,1,0,3,2,1,3,0,2,0,1,3,0,0,0,0,0,0,0]
[null,0.23,0,0.23,0.25,0.17,0.2,0.27,0.25,0.24,0.18,0.5,0.19,0.25,0.33,0.18,0.5,0,0,0,0,0,0]
[null,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0]
["10 - Serious cheating",0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0]
["I don't know / I prefer not to answer",2,0,2,2,0,1,1,1,1,2,0,1,1,0,2,0,0,0,0,0,0,0]
["Des prop. (0.95) a 5%:",8.3800000000000008,"*",8.3800000000000008,9.5500000000000007,17.440000000000001,11.03,12.88,15.1,10.36,9.11,21.36,10.68,21.36,17.440000000000001,9.11,21.36,"*","*","*","*","*","*"]
["You rated the scenario ('ChosenCM8H') out of 10, which is not serious cheating."]
[null,null,"Region of Business (H4)",null,null,null,"Overall CRA performance (B1)",null,null,"Overall Satisfaction with Quality of Service (D5)",null,null,"Attitudes Toward Taxation (CM6)"]
[null,0.12,0,0,7.0000000000000007E-2,0.25,0.33,0.06,0.17,0,0,0.33,0.14000000000000001,0.2,0,0]
[null,0.57999999999999996,0,1,0.53,0.5,0.33,0.53,0.83,0.5,1,0.67,0.71,0.4,0.75,0]
[null,0.04,0,0.5,0,0,0,0,0.17,0,0,0.33,0,0,0.13,0]
[3,2,0,0,2,0,0,1,1,0,1,0,0,1,1,0]
[null,0.23,0,0,0.27,0.25,0,0.35,0,0,0,0,0.14000000000000001,0.4,0.13,0]
[9,1,0,0,0,1,0,0,1,0,0,1,0,1,0,0]
[null,0.08,0,0,0.13,0,0.33,0.06,0,0.5,0,0,0,0,0.13,0]
["Student's T :",null,"*",95,"--",95,"--","--","--","*","--","--","--","--","--","*"]
["Working and being paid in cash to avoid income taxes"]
["('ChosenCM8H') where the business is able to avoid paying $1,000 in taxes? "]
["Unweighted Totals :",23,23,0,0,0,0,0,0,0,0,0,0,0,0,0,0,20,3,10,11,11,12]
["NET Not cheating (0-3)",2,2,0,0,0,0,0,0,0,0,0,0,0,0,0,0,2,0,1,1,1,1]
[null,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0]
[null,0.04,0.04,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0.05,0,0,0.09,0.09,0]
[null,0.17,0.17,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0.15,0.33,0.1,0.27,0.09,0.25]
[7,5,5,0,0,0,0,0,0,0,0,0,0,0,0,0,0,5,0,3,2,3,2]
["10 - Serious cheating",4,4,0,0,0,0,0,0,0,0,0,0,0,0,0,0,3,1,2,1,2,2]
["Mean :",6.5,6.5,"*","*","*","*","*","*","*","*","*","*","*","*","*","*",6.4,7,7,6,6.6,6.4]
["You rated the scenario ('ChosenCM8H') out of 10, which is not serious cheating."]
["BAN2","Total","Atlantic","Quebec","Ontario","Western Canada","Good (8-10)","Neutral (4-7)","Poor (0-3)","Satisfied (8-10)","Neutral (4-7)","Dissatisfied (0-3)","Significantly too much","Somewhat too much","About the right amount","Too little"]
["Unweighted Totals :",23,3,4,11,4,4,14,4,4,2,5,9,7,6,1]
["(NET Not serious cheating (5 or less))",7,1,0,4,2,0,6,1,1,0,2,5,1,0,1]
[null,0.3,0.33,0,0.36,0.5,0,0.43,0.25,0.25,0,0.4,0.56000000000000005,0.14000000000000001,0,1]
[2,1,0,0,0,1,0,1,0,0,0,0,1,0,0,0]
[null,0.04,0,0,0.09,0,0,7.0000000000000007E-2,0,0.25,0,0,0,0.14000000000000001,0,0]
[null,0.22,0.67,0,0.18,0.25,0.25,0.28999999999999998,0,0.25,0,0.4,0.22,0.14000000000000001,0.33,0]
[9,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0]
["I don't know / I prefer not to answer",0,0,0,0,0,0,0,0,0,0,0,0,0,0,0]
["Student's T :",null,"--","--","--","--",95,99,"--","--","--","--","--","--","--","*"]
["('ChosenCM8H') where the business is able to avoid paying $1,000 in taxes? "]
["NET Cheating (8-10)",7,2,5,4,1,0,5,2,2,5,0,2,1,2,4,1,1,1,2,0,0,2]
["NET Not cheating (0-3)",3,2,1,1,0,0,1,0,1,1,0,1,0,0,1,0,1,1,2,0,1,0]
[null,0.43,0.36,0.47,0.36,0.75,0.6,0.42,0.33,0.67,0.5,0,0.67,0.4,0,0.5,0.33,0.43,0.25,0.38,0.33,0.4,0.2]
[3,1,1,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,1,1,0,0,0]
[null,0.32,0.18,0.41,0.27,0.75,0.6,0.33,0.33,0.56000000000000005,0.44,0,0.56000000000000005,0.4,0,0.43,0.33,0.28999999999999998,0,0.13,0.33,0.2,0.2]
[6,3,2,1,1,0,0,1,1,0,1,0,0,1,0,0,1,1,1,2,0,1,1]
[8,4,1,3,2,1,0,3,2,1,3,0,2,0,1,3,0,1,0,1,0,0,1]
[null,0.11,0.09,0.12,0.09,0,0.2,0.08,0.17,0.11,0.06,1,0,0.2,0.33,0.14000000000000001,0,0,0.25,0,0.33,0.2,0]
["Mean :",6,5.8,6.2,6.5,5.8,5.5,6.5,6.4,5.5,6.2,"*",5.6,6.5,8.5,6,7,5.6,6.3,5.8,6,4.8,7.2]
["Condo flipping without claiming the profit [IF NEEDED: Condo flipping means buying and selling a condo for profit without living in it for some time.]"]
["BAN2","Total","Atlantic","Quebec","Ontario","Western Canada","Good (8-10)","Neutral (4-7)","Poor (0-3)","Satisfied (8-10)","Neutral (4-7)","Dissatisfied (0-3)","Significantly too much","Somewhat too much","About the right amount","Too little"]
["NET Neutral (4-7)",15,1,2,8,4,5,8,1,3,3,0,2,2,9,1]
["0 - Not cheating at all",0,0,0,0,0,0,0,0,0,0,0,0,0,0,0]
[2,1,1,0,0,0,0,1,0,0,0,0,0,1,0,0]
[null,0.04,0,0,0,0.13,0,0.06,0,0,0,0,0,0,0.08,0]
[7,3,0,1,1,1,2,1,0,1,0,0,0,0,1,1]
[9,1,0,0,1,0,0,1,0,0,0,0,0,0,0,1]
[null,0.11,0,0.2,0.18,0,0,0.11,0.5,0,0.33,0,0.33,0,0.08,0]
["Erreur type a 50%:",18.52,49,43.83,29.55,34.65,37.04,23.1,69.3,49,40.01,"*",56.58,37.04,27.18,69.3]
["You rated the scenario ('ChosenCM8H') out of 10, which is not serious cheating."]
["('ChosenCM8H') where the business is able to avoid paying $1,000 in taxes? "]
["Unweighted Totals :",165,61,104,91,11,31,73,31,67,99,5,53,35,16,90,14,51,10,18,42,29,31]
["NET Not cheating (0-3)",98,35,63,55,7,18,45,19,40,60,3,29,22,12,55,8,31,4,7,27,20,15]
[1,12,5,7,5,2,1,6,2,4,7,0,4,2,1,7,0,5,0,0,5,4,1]
[4,7,2,5,5,0,4,1,3,2,4,1,3,2,0,4,1,1,1,2,0,1,1]
[5,24,11,13,12,1,3,10,4,8,13,0,6,4,3,10,3,8,3,4,7,4,6]
[7,4,2,2,1,1,1,1,1,1,2,0,2,0,0,1,1,1,1,1,1,0,2]
["10 - Serious cheating",1,1,0,0,0,0,0,0,0,0,0,0,0,0,0,0,1,0,1,0,1,0]
["Des prop. (0.95) a 5%:",3.33,5.47,4.1900000000000004,4.4800000000000004,12.88,7.67,5,7.67,5.22,4.29,19.100000000000001,5.87,7.22,10.68,4.5,11.42,5.98,13.51,10.07,6.59,7.93,7.67]
["Using a tax lawyer to lower your taxes"]
[null,null,"Region of Business (H4)",null,null,null,"Overall CRA performance (B1)",null,null,"Overall Satisfaction with Quality of Service (D5)",null,null,"Attitudes Toward Taxation (CM6)"]
["Unweighted Totals :",165,9,39,61,52,52,79,25,22,26,12,33,56,55,14]
[null,0.04,0,0.08,0,0.08,0.04,0.04,0.08,0.05,0.04,0.08,0.03,0.04,0.05,7.0000000000000007E-2]
[null,0.59,0.78,0.54,0.56000000000000005,0.62,0.52,0.61,0.68,0.64,0.69,0.57999999999999996,0.57999999999999996,0.68,0.45,0.71]
[null,0.43,0.44,0.46,0.34,0.48,0.37,0.39,0.6,0.45,0.42,0.42,0.52,0.52,0.25,0.64]
[null,0.06,0.11,0.03,7.0000000000000007E-2,0.06,0.04,0.09,0.04,0.09,0.08,0.08,0.03,0.05,7.0000000000000007E-2,7.0000000000000007E-2]
[null,0.15,0,0.18,0.18,0.12,0.21,0.11,0.16,0.18,0.04,0.25,0.12,0.16,0.18,7.0000000000000007E-2]
[7,4,0,2,2,0,2,2,0,0,0,1,1,1,2,0]
[9,2,0,2,0,0,1,1,0,0,0,0,0,1,1,0]
[null,0.09,0,0.1,0.1,0.1,0.12,0.09,0,0.05,0.08,0,0.09,7.0000000000000007E-2,0.13,0]
["Student's T :",null,"--","--","--","--","--","--","--","--","--","--","--","--",95,"--"]
["Please consider the following scenario and rate on a scale of 0 to 10, where 0 means “not cheating at all” and 10 means “serious cheating”. How serious would you rate the following scenario:"]
["Unweighted Totals :",13,11,2,1,1,0,2,0,2,2,0,1,0,1,2,0,8,3,5,6,9,2]
["NET Neutral (4-7)",9,9,0,0,0,0,0,0,0,0,0,0,0,0,0,0,7,2,4,5,7,2]
["NET Not cheating (0-3)",1,0,1,0,1,0,1,0,1,1,0,0,0,1,1,0,0,0,0,0,0,0]
[null,0.08,0,0.5,0,1,0,0.5,0,0.5,0.5,0,0,0,1,0.5,0,0,0,0,0,0,0]
[null,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0]
[null,0.31,0.36,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0.38,0.33,0.4,0.33,0.33,0.5]
[9,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0]
[null,0.08,0.09,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0.13,0,0.2,0,0.11,0]
["Des prop. (0.95) a 5%:",11.85,12.88,30.21,"*","*","*",30.21,"*",30.21,30.21,"*","*","*","*",30.21,"*",15.1,24.66,19.100000000000001,17.440000000000001,14.24,30.21]
["Under-reporting cash income"]
["BAN2","Total","Atlantic","Quebec","Ontario","Western Canada","Good (8-10)","Neutral (4-7)","Poor (0-3)","Satisfied (8-10)","Neutral (4-7)","Dissatisfied (0-3)","Significantly too much","Somewhat too much","About the right amount","Too little"]
[null,0.23,0,0,0.33,0.2,0.5,0.14000000000000001,0.25,0.5,0,0.33,0.25,0.5,0,0]
["(NET Not serious cheating (5 or less))",6,2,0,3,1,1,4,1,0,3,1,1,0,5,0]
[1,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0]
[4,1,0,0,1,0,1,0,0,0,1,0,0,0,1,0]
[null,0.08,0,0,0.17,0,0.5,0,0,0,0.25,0,0,0,0.2,0]
[null,0.15,0,0,0.17,0.2,0,0.14000000000000001,0.25,0.5,0.25,0,0,0.5,0,0]
[9,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0]
["Mean :",5.8,2.5,"*",6,7,7,5.9,5.3,8,5,6.7,5.5,7.5,4.8,"*"]
["Student's T :",null,"--","*","--","--","--","--","--","--","--","--","--","--","--","*"]
["('ChosenCM8H') where the business is able to avoid paying $10,000 in taxes? "]
["Unweighted Totals :",8,4,4,4,0,1,3,1,3,4,0,2,0,2,3,1,4,0,1,3,2,2]
[null,0.25,0.25,0.25,0.25,0,0,0.33,0,0.33,0.25,0,0,0,0.5,0.33,0,0.25,0,0,0.33,0.5,0]
[null,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0]
[3,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0]
[5,1,1,0,0,0,0,0,0,0,0,0,0,0,0,0,0,1,0,0,1,1,0]
[8,1,0,1,1,0,0,1,1,0,1,0,0,0,1,1,0,0,0,0,0,0,0]
[null,0.13,0,0.25,0.25,0,0,0.33,1,0,0.25,0,0,0,0.5,0.33,0,0,0,0,0,0,0]
[null,0.13,0,0.25,0.25,0,1,0,0,0.33,0.25,0,0.5,0,0,0.33,0,0,0,0,0,0,0]
["Student's T :",null,"--","--","*","*","*","*","*","*","*","*","--","*","--","*","*","*","*","*","*","--","--"]
["Over-claiming ('PMEorINTER')?\"expenses\":\"credits\""]
["BAN2","Total","Atlantic","Quebec","Ontario","Western Canada","Good (8-10)","Neutral (4-7)","Poor (0-3)","Satisfied (8-10)","Neutral (4-7)","Dissatisfied (0-3)","Significantly too much","Somewhat too much","About the right amount","Too little"]
["NET Neutral (4-7)",4,1,1,1,1,0,2,2,1,0,0,1,2,0,1]
["(NET Not serious cheating (5 or less))",4,2,0,2,0,0,2,2,1,0,1,2,2,0,0]
[null,0.13,0,0,0.5,0,0,0,0.25,0,0,0.5,0.5,0,0,0]
[4,1,1,0,0,0,0,1,0,0,0,0,1,0,0,0]
[7,1,0,1,0,0,0,1,0,0,0,0,0,1,0,0]
[9,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0]
[null,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0]
["Des prop. (0.95) a 5%:",15.1,30.21,30.21,30.21,30.21,"*",24.66,21.36,"*","*",30.21,30.21,19.100000000000001,"*","*"]
["('ChosenCM8H') where the business is able to avoid paying $10,000 in taxes? "]
[null,"Total","Tax Intermediaries","SME","Yes","No","10 years or less","More than 10 years","Yes","No","Under $5 million","$5 million or more","Sole proprietorship","Incorporated business","Other","President/Owner","Other","Yes","No","10 years or less","More than 10 years","Yes","No"]
["Unweighted Totals :",9,9,0,0,0,0,0,0,0,0,0,0,0,0,0,0,6,3,5,4,5,4]
["NET Not cheating (0-3)",1,1,0,0,0,0,0,0,0,0,0,0,0,0,0,0,1,0,1,0,1,0]
[1,1,1,0,0,0,0,0,0,0,0,0,0,0,0,0,0,1,0,1,0,1,0]
[3,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0]
[null,0.11,0.11,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0.17,0,0.2,0,0.2,0]
[8,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0]
[null,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0]
["Mean :",4.3,4.3,"*","*","*","*","*","*","*","*","*","*","*","*","*","*",4.2,4.7,4,4.8,4,4.8]
["You rated the scenario ('ChosenCM8H') as out of 10, which is not serious cheating."]
["('ChosenCM8H') where the business is able to avoid paying $10,000 in taxes? "]
["NET Neutral (4-7)",8,0,1,4,3,0,6,2,0,3,1,2,3,3,0]
[null,0.11,0,0,0,0.25,0,0,0.33,0,0,0.5,0,0,0.25,0]
[null,0.11,0,0,0,0.25,0,0,0.33,0,0,0.5,0,0,0.25,0]
[2,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0]
[5,4,0,1,3,0,0,3,1,0,1,0,1,2,1,0]
[7,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0]
[null,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0]
[null,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0]
[]
["No:183",null,null,null,"SME RESPONDENTS ONLY",null,null,null,null,null,null,null,null,null,null,null,null,"TAX INTERMEDIARIES ONLY"]
["NET Cheating (8-10)",0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0]
["NET Neutral (4-7)",2,0,2,2,0,2,0,1,1,2,0,2,0,0,2,0,0,0,0,0,0,0]
[null,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0]
[null,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0]
[null,0.5,0,0.5,0.5,0,0.5,0,1,0,0.5,0,0.5,0,0,0.5,0,0,0,0,0,0,0]
[8,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0]
[9,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0]
[null,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0]
[]
["You rated the scenario ('ChosenCM8H') as out of 10, which is not serious cheating."]
["BAN2","Total","Atlantic","Quebec","Ontario","Western Canada","Good (8-10)","Neutral (4-7)","Poor (0-3)","Satisfied (8-10)","Neutral (4-7)","Dissatisfied (0-3)","Significantly too much","Somewhat too much","About the right amount","Too little"]
["NET Neutral (4-7)",2,0,0,1,1,0,2,0,0,1,0,0,1,0,0]
[null,0.5,0,0,0,1,0,0.5,0,0,1,0,0,1,0,0]
[1,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0]
[null,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0]
[null,0.5,0,0,1,0,0,0.5,0,0,0,0,0,0,0,0]
[null,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0]
["Erreur type a 50%:",69.3,"*","*","*","*","*",69.3,"*","*","*","*","*","*","*","*"]
["Mean :",5.5,"*","*",6,5,"*",5.5,"*","*",5,"*","*",5,"*","*"]
[]
["CM9B_1"]
["NET Cheating (8-10)",2,2,0,0,0,0,0,0,0,0,0,0,0,0,0,0,2,0,0,2,2,0]
[null,0.08,0.08,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0.1,0,0,0.17,0.14000000000000001,0]
[null,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0]
[null,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0]
[5,4,4,0,0,0,0,0,0,0,0,0,0,0,0,0,0,3,1,0,1,2,2]
[8,2,2,0,0,0,0,0,0,0,0,0,0,0,0,0,0,2,0,0,2,2,0]
[null,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0]
["Mean :",5.9,5.9,"*","*","*","*","*","*","*","*","*","*","*","*","*","*",5.9,6,6.7,6,5.7,6.2]
["Please consider the following scenario and rate on a scale of 0 to 10, where 0 means “not cheating at all” and 10 means “serious cheating”. How serious would you rate the following scenario:"]
["No:186",null,"ALL RESPONDENTS"]
["NET Neutral (4-7)",9,0,2,4,2,4,5,0,1,1,2,2,3,1,2]
["(NET Not serious cheating (5 or less))",5,1,0,2,1,1,3,1,0,1,2,2,1,1,0]
[null,0.42,1,0,0.5,0.25,0.25,0.43,1,0,0.33,0.67,0.5,0.33,0.5,0]
[null,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0]
[null,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0]
[7,4,0,2,1,1,3,1,0,1,0,0,1,1,0,2]
[9,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0]
["Erreur type a 50%:",28.29,"*",69.3,49,49,49,37.04,"*","*",56.58,56.58,49,56.58,69.3,69.3]
[]
["No:187",null,null,null,"SME RESPONDENTS ONLY",null,null,null,null,null,null,null,null,null,null,null,null,"TAX INTERMEDIARIES ONLY"]
["NET Cheating (8-10)",2,1,1,1,0,1,0,0,1,1,0,1,0,0,1,0,0,1,1,0,0,1]
[null,0.56999999999999995,0.43,0.71,0.8,0.5,0.33,1,1,0.5,0.67,1,0.6,1,0,0.67,1,0.5,0,0.67,0.25,0.67,0.25]
[1,1,0,1,0,1,1,0,0,1,1,0,1,0,0,1,0,0,0,0,0,0,0]
[3,1,1,0,0,0,0,0,0,0,0,0,0,0,0,0,0,1,0,0,1,0,1]
[null,7.0000000000000007E-2,0.14000000000000001,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0.17,0,0,0.25,0,0.25]
[null,7.0000000000000007E-2,0,0.14000000000000001,0.2,0,0,0.25,0.33,0,0,1,0,0.5,0,0,1,0,0,0,0,0,0]
[8,1,1,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,1,1,0,0,1]
["I don't know / I prefer not to answer",0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0]
["Mean :",4.4000000000000004,3.6,5.3,6.2,3,6,4.8,6,4.8,5.2,6,5.4,5,"*",5.2,6,2.8,8,5.7,2,3,4]
["Please consider the following scenario and rate on a scale of 0 to 10, where 0 means “not cheating at all” and 10 means “serious cheating”. How serious would you rate the following scenario:"]
["CM9B_1"]
["NET Neutral (4-7)",8,0,1,6,1,3,5,0,1,4,0,2,1,3,2]
[null,0.28999999999999998,0,0.25,0,0.67,0.17,0.28999999999999998,1,0,0.2,0,0.5,0,0.28999999999999998,0]
[2,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0]
[5,3,0,1,2,0,0,3,0,0,2,0,1,0,1,1]
[7,1,0,0,1,0,1,0,0,1,0,0,0,0,1,0]
[null,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0]
[null,7.0000000000000007E-2,0,0.25,0,0,0.17,0,0,0,0,0,0,0,0.14000000000000001,0]
["Erreur type a 50%:",26.19,"*",49,40.01,56.58,40.01,37.04,"*","*",43.83,"*",49,"*",37.04,69.3]
[]
["No:189",null,null,null,"SME RESPONDENTS ONLY",null,null,null,null,null,null,null,null,null,null,null,null,"TAX INTERMEDIARIES ONLY"]
["NET Cheating (8-10)",2,0,2,2,0,1,1,0,2,2,0,1,1,0,2,0,0,0,0,0,0,0]
["(NET Not serious cheating (5 or less))",7,0,7,5,2,2,5,1,5,5,2,2,3,2,6,1,0,0,0,0,0,0]
[1,1,0,1,0,1,0,1,0,1,1,0,0,0,1,1,0,0,0,0,0,0,0]
[null,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0]
[6,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0]
[null,0.1,0,0.1,0.13,0,0.25,0,0,0.13,0.13,0,0,0.25,0,0.11,0,0,0,0,0,0,0]
["I don't know / I prefer not to answer",0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0]
["Standard Deviation :",2.5,"*",2.5,2.2000000000000002,2.8,1.5,3,0,2.8,2.7,1.4,2.4,1.5,1.4,2.7,0,"*","*","*","*","*","*"]
[]
["Please consider the following scenario and rate on a scale of 0 to 10, where 0 means “not cheating at all” and 10 means “serious cheating”. How serious would you rate the following scenario:"]
["CM9B_1"]
[null,0.6,0,0.67,0.6,0.5,0,0.63,1,0,1,0,0.67,0.25,1,0]
["0 - Not cheating at all",0,0,0,0,0,0,0,0,0,0,0,0,0,0,0]
[3,1,0,0,0,1,0,1,0,0,0,0,0,1,0,0]
[5,5,0,1,3,1,0,4,1,0,1,0,1,1,3,0]
[null,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0]
[null,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0]
["Des prop. (0.95) a 5%:",13.51,"*",24.66,19.100000000000001,30.21,"*",15.1,"*","*","*","*",24.66,21.36,24.66,"*"]
["Promoting a charitable donation program where the tax credits exceed the amount donated"]
["No:191",null,null,null,"SME RESPONDENTS ONLY",null,null,null,null,null,null,null,null,null,null,null,null,"TAX INTERMEDIARIES ONLY"]
["CM9B_1"]
[null,0.33,0.33,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0.4,0.25,0,0.33,0.33,0.4]
["(NET Not serious cheating (5 or less))",7,7,0,0,0,0,0,0,0,0,0,0,0,0,0,0,3,4,0,7,2,4]
[null,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0]
[null,0.11,0.11,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0.2,0,0,0.11,0,0.2]
[7,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0]
[null,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0]
[null,0.11,0.11,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0.2,0,0,0.11,0.33,0]
["Standard Deviation :",2.9,2.9,"*","*","*","*","*","*","*","*","*","*","*","*","*","*",3.6,2.4,"*",2.9,4,2.4]
["Please consider the following scenario and rate on a scale of 0 to 10, where 0 means “not cheating at all” and 10 means “serious cheating”. How serious would you rate the following scenario:"]
["Unweighted Totals :",9,2,2,4,1,4,3,2,1,1,1,1,4,2,0]
[null,0.44,0,1,0.5,0,0.75,0.33,0,1,0,0,0,0.5,0.5,0]
["(NET Not serious cheating (5 or less))",7,0,2,4,1,3,2,2,1,0,1,1,3,2,0]
[null,0.11,0,0,0,1,0,0,0.5,0,0,1,0,0,0.5,0]
[null,0.11,0,0,0.25,0,0.25,0,0,0,0,0,0,0,0,0]
[5,3,0,2,1,0,2,1,0,1,0,0,0,2,1,0]
[null,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0]
["I don't know / I prefer not to answer",1,1,0,0,0,1,0,0,0,0,0,0,0,0,0]
["Des prop. (0.95) a 5%:",14.24,30.21,30.21,21.36,"*",21.36,24.66,30.21,"*","*","*","*",21.36,30.21,"*"]
[]
[null,null,"Type",null,"Visited the CRA Website (E1)",null,"Lenght of Time in Business (H3)",null,"Contacted CRA in Past 12 Months (D1)",null,"Annual Revenue (A3)",null,"Company Type (A4)",null,null,"Position (A6)",null,"Visited the CRA Website (E1)",null,"Lenght of Time in Business (H3)",null,"Contacted CRA in Past 12 Months (D1)"]
[null,0.2,0,0.5,0,0,0,1,0,0.5,0.5,0,0,0.5,0,0,1,0,0,0,0,0,0]
[null,0.4,0.67,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0.67,0,1,0,0.5,1]
[null,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0]
[3,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0]
[6,1,0,1,1,0,1,0,0,1,1,0,0,1,0,1,0,0,0,0,0,0,0]
[null,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0]
["I don't know / I prefer not to answer",0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0]
[null,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0]
["Not registering one's business"]
["Please consider the following scenario and rate on a scale of 0 to 10, where 0 means “not cheating at all” and 10 means “serious cheating”. How serious would you rate the following scenario:"]
["CM9B_1"]
[null,0.4,0,0,0.67,0,0,0.4,0,0,1,0,0,0.5,0.5,0]
["0 - Not cheating at all",1,0,0,1,0,0,1,0,0,0,0,1,0,0,0]
[null,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0]
[5,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0]
[7,1,0,0,1,0,0,1,0,0,1,0,0,1,0,0]
["10 - Serious cheating",1,0,0,0,1,0,1,0,0,0,0,0,1,0,0]
["Des prop. (0.95) a 5%:",19.100000000000001,"*","*",24.66,30.21,"*",19.100000000000001,"*","*","*","*","*",30.21,30.21,"*"]
["Paying employees in cash to avoid payroll taxes"]
[null,null,"Type",null,"Visited the CRA Website (E1)",null,"Lenght of Time in Business (H3)",null,"Contacted CRA in Past 12 Months (D1)",null,"Annual Revenue (A3)",null,"Company Type (A4)",null,null,"Position (A6)",null,"Visited the CRA Website (E1)",null,"Lenght of Time in Business (H3)",null,"Contacted CRA in Past 12 Months (D1)"]
["Unweighted Totals :",15,0,15,11,4,7,8,6,9,11,4,9,1,5,11,4,0,0,0,0,0,0]
[null,7.0000000000000007E-2,0,7.0000000000000007E-2,0.09,0,0,0.13,0.17,0,0.09,0,0.11,0,0,0.09,0,0,0,0,0,0,0]
["(NET Not serious cheating (5 or less))",8,0,8,7,1,3,5,2,6,6,2,5,1,2,6,2,0,0,0,0,0,0]
[null,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0]
[4,1,0,1,1,0,1,0,0,1,1,0,1,0,0,1,0,0,0,0,0,0,0]
[null,0.2,0,0.2,0.18,0.25,0.28999999999999998,0.13,0.33,0.11,0.18,0.25,0.11,0,0.4,0.09,0.5,0,0,0,0,0,0]
[9,1,0,1,1,0,0,1,1,0,1,0,1,0,0,1,0,0,0,0,0,0,0]
["I don't know / I prefer not to answer",0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0]
["Student's T :",null,"*","*","--","--","--","--","--","--","--","--","--","*","--","--","--","*","*","*","*","*","*"]
["('ChosenCM8H') where the business is able to avoid paying $10,000 in taxes? "]
["CM9B_1"]
["NET Not cheating (0-3)",3,0,1,2,0,0,1,2,1,1,0,1,1,1,0]
[null,0.53,0,0.5,0.25,1,0,0.56000000000000005,0.6,1,0.33,0,0.6,0.25,0.67,0]
[null,7.0000000000000007E-2,0,0.5,0,0,0,0.11,0,1,0,0,0.2,0,0,0]
[3,1,0,0,1,0,0,0,1,0,1,0,0,0,1,0]
[5,4,0,0,0,3,0,3,1,0,0,0,2,0,2,0]
[null,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0]
["10 - Serious cheating",0,0,0,0,0,0,0,0,0,0,0,0,0,0,0]
["Des prop. (0.95) a 5%:",11.03,"*",30.21,15.1,21.36,"*",14.24,19.100000000000001,"*",24.66,30.21,19.100000000000001,21.36,17.440000000000001,"*"]
["Working and being paid in cash to avoid income taxes"]
[null,null,"Type",null,"Visited the CRA Website (E1)",null,"Lenght of Time in Business (H3)",null,"Contacted CRA in Past 12 Months (D1)",null,"Annual Revenue (A3)",null,"Company Type (A4)",null,null,"Position (A6)",null,"Visited the CRA Website (E1)",null,"Lenght of Time in Business (H3)",null,"Contacted CRA in Past 12 Months (D1)"]
["NET Neutral (4-7)",6,6,0,0,0,0,0,0,0,0,0,0,0,0,0,0,5,1,1,4,3,3]
["(NET Not serious cheating (5 or less))",3,3,0,0,0,0,0,0,0,0,0,0,0,0,0,0,2,1,2,1,1,2]
[null,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0]
[null,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0]
[null,0.14000000000000001,0.14000000000000001,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0.17,0,0,0.25,0,0.25]
[7,3,3,0,0,0,0,0,0,0,0,0,0,0,0,0,0,3,0,0,2,2,1]
[9,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0]
["Des prop. (0.95) a 5%:",16.149999999999999,16.149999999999999,"*","*","*","*","*","*","*","*","*","*","*","*","*","*",17.440000000000001,"*",30.21,21.36,24.66,21.36]
["Student's T :",null,"*","*","*","*","*","*","*","*","*","*","*","*","*","*","*","*","*","--","--","--","--"]
["('ChosenCM8H') where the business is able to avoid paying $10,000 in taxes? "]
["Unweighted Totals :",7,1,0,4,2,0,6,1,1,0,2,5,1,0,1]
["NET Not cheating (0-3)",1,0,0,0,1,0,1,0,0,0,0,1,0,0,0]
[1,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0]
[3,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0]
[null,0.14000000000000001,0,0,0.25,0,0,0.17,0,0,0,0,0,0,0,1]
[null,0.43,0,0,0.5,0.5,0,0.33,1,1,0,0.5,0.4,1,0,0]
[null,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0]
["I don't know / I prefer not to answer",0,0,0,0,0,0,0,0,0,0,0,0,0,0,0]
["Condo flipping without claiming the profit [IF NEEDED: Condo flipping means buying and selling a condo for profit without living in it for some time.]"]
["('ChosenCM8H') where the business is able to avoid paying $10,000 in taxes? "]
[null,null,"Type",null,"Visited the CRA Website (E1)",null,"Lenght of Time in Business (H3)",null,"Contacted CRA in Past 12 Months (D1)",null,"Annual Revenue (A3)",null,"Company Type (A4)",null,null,"Position (A6)",null,"Visited the CRA Website (E1)",null,"Lenght of Time in Business (H3)",null,"Contacted CRA in Past 12 Months (D1)"]
["NET Neutral (4-7)",8,3,5,2,2,2,3,1,4,5,0,4,1,0,5,0,2,1,3,0,2,0]
[null,0.57999999999999996,0.75,0.5,0.75,0.33,0,0.8,0.5,0.5,0.5,0,0.5,0.5,0,0.56999999999999995,0,0.67,1,1,0,1,0]
[null,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0]
[5,5,2,3,2,1,0,3,1,2,3,0,2,1,0,3,0,2,0,2,0,2,0]
[null,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0]
[9,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0]
[null,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0]
["Student's T :",null,"--","--","--","--","--","--","--","--","*","*","--","--","*","*","*","*","*","*","*","*","*"]
["Condo flipping without claiming the profit [IF NEEDED: Condo flipping means buying and selling a condo for profit without living in it for some time.]"]
["Unweighted Totals :",12,1,1,5,5,3,9,0,1,2,1,1,2,9,0]
["NET Neutral (4-7)",8,0,1,3,4,2,6,0,0,2,1,1,0,7,0]
["NET Not cheating (0-3)",1,1,0,0,0,0,1,0,0,0,0,0,1,0,0]
[null,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0]
[null,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0]
[null,0.42,0,0,0.4,0.6,0,0.56000000000000005,0,0,1,1,1,0,0.44,0]
[9,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0]
[null,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0]
["Mean :",5.8,2,7,6.6,5.4,7.3,5.2,"*",8,5,5,5,5,6,"*"]
["You rated the scenario ('ChosenCM8H') as out of 10, which is not serious cheating."]
[null,"Total","Tax Intermediaries","SME","Yes","No","10 years or less","More than 10 years","Yes","No","Under $5 million","$5 million or more","Sole proprietorship","Incorporated business","Other","President/Owner","Other","Yes","No","10 years or less","More than 10 years","Yes","No"]
["Unweighted Totals :",129,48,81,72,8,25,56,26,50,77,4,38,28,15,69,12,40,8,13,34,25,22]
[null,0.88,0.9,0.88,0.86,1,0.88,0.88,0.88,0.86,0.87,1,0.82,0.96,0.87,0.88,0.83,0.9,0.88,0.92,0.88,0.88,0.91]
[1,12,7,5,3,2,1,4,2,2,5,0,3,2,0,5,0,5,2,2,5,3,4]
[4,3,1,2,2,0,1,1,2,0,1,1,0,2,0,1,1,1,0,1,0,1,0]
[null,0.02,0.02,0.02,0.03,0,0.04,0.02,0.08,0,0.01,0.25,0,7.0000000000000007E-2,0,0.01,0.08,0.03,0,0.08,0,0.04,0]
[null,0.06,0.04,7.0000000000000007E-2,0.08,0,0.08,7.0000000000000007E-2,0.08,0.08,0.08,0,0.13,0,7.0000000000000007E-2,7.0000000000000007E-2,0.08,0.05,0,0.08,0.03,0.08,0]
[9,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0]
["Mean :",1.8,1.8,1.8,1.8,1.8,1.9,1.8,1.7,2,1.8,2.8,1.9,1.5,2.1,1.6,2.9,1.7,2.4,2.2000000000000002,1.7,1.6,2]
["Student's T :",null,"--","--","--","--","--","--","--","--","--","--","--","--","--","--","--","--","--","--","--","--","--"]
["('ChosenCM8H') where the business is able to avoid paying $10,000 in taxes? "]
["Unweighted Totals :",129,8,28,49,40,39,62,22,19,22,10,24,47,40,12]
[null,0.22,0.13,0.21,0.27,0.2,0.28000000000000003,0.21,0.18,0.26,0.14000000000000001,0.2,0.21,0.17,0.3,0.25]
["(NET Not serious cheating (5 or less))",114,8,24,42,36,33,55,20,15,22,8,22,43,31,12]
[null,0.09,0.13,7.0000000000000007E-2,0.16,0.03,0.08,0.11,0.09,0.05,0.14000000000000001,0.1,0,0.13,0.1,0]
[3,8,1,1,3,3,2,6,0,1,3,0,1,3,3,0]
[null,null,null,null,null,null,null,"--"]
[null,0.06,0,0.11,0.04,0.08,0.05,0.1,0,0.16,0,0.1,0.08,0.04,0.1,0]
[null,0.02,0,0,0.04,0,0.03,0.02,0,0,0,0,0,0,0.05,0]
[null,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0]
["Standard Deviation :",2.5,1.6,3,2.6,2.4,2.9,2.4,2.1,2.8,1.6,2.6,2.4,2.1,3,2.1]
[]
["No:203",null,null,null,"SME RESPONDENTS ONLY",null,null,null,null,null,null,null,null,null,null,null,null,"TAX INTERMEDIARIES ONLY"]
["NET Cheating (8-10)",0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0]
[null,0.17,0,1,0,1,0,1,0,1,1,0,0,0,1,1,0,0,0,0,0,0,0]
["0 - Not cheating at all",1,0,1,0,1,0,1,0,1,1,0,0,0,1,1,0,0,0,0,0,0,0]
[null,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0]
[null,0.33,0.4,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0.5,0,0.33,0.5,0.5,0]
[null,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0]
["I don't know / I prefer not to answer",0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0]
["Erreur type a 50%:",40.01,43.83,"*","*","*","*","*","*","*","*","*","*","*","*","*","*",49,"*",56.58,69.3,49,"*"]
["Standard Deviation :",2.2999999999999998,0.8,0,"*",0,"*",0,"*",0,0,"*","*","*",0,0,"*",0.8,0,1,0.7,0.8,0]
[null,null,"Region of Business (H4)",null,null,null,"Overall CRA performance (B1)",null,null,"Overall Satisfaction with Quality of Service (D5)",null,null,"Attitudes Toward Taxation (CM6)"]
["BAN2","Total","Atlantic","Quebec","Ontario","Western Canada","Good (8-10)","Neutral (4-7)","Poor (0-3)","Satisfied (8-10)","Neutral (4-7)","Dissatisfied (0-3)","Significantly too much","Somewhat too much","About the right amount","Too little"]
[null,0.83,0.5,0,1,1,1,1,0,0,1,1,0,0,1,0]
[null,0.67,1,0,0.33,1,1,0.5,1,0,0.67,1,1,0,0.6,0]
[null,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0]
[4,1,0,0,1,0,1,0,0,0,1,0,0,0,1,0]
[7,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0]
[null,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0]
["Erreur type a 50%:",40.01,69.3,"*",56.58,"*","*",49,"*","*",56.58,"*","*","*",43.83,"*"]
[]
["Please consider the following scenario and rate on a scale of 0 to 10, where 0 means “not cheating at all” and 10 means “serious cheating”. How serious would you rate the following scenario:"]
["NET Cheating (8-10)",1,1,0,0,0,0,0,0,0,0,0,0,0,0,0,0,1,0,0,1,1,0]
["NET Not cheating (0-3)",1,1,0,0,0,0,0,0,0,0,0,0,0,0,0,0,1,0,0,1,1,0]
[null,0.25,0.5,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0.5,0,0,0.5,0.5,0]
[null,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0]
[null,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0]
[6,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0]
[8,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0]
["I don't know / I prefer not to answer",0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0]
["Standard Deviation :",3.4,5.7,0.7,0.7,"*","*",0.7,"*",0.7,0.7,"*",0,"*",0,0,0,5.7,"*","*",5.7,5.7,"*"]
["Please consider the following scenario and rate on a scale of 0 to 10, where 0 means “not cheating at all” and 10 means “serious cheating”. How serious would you rate the following scenario:"]
["No:206",null,"ALL RESPONDENTS"]
["NET Neutral (4-7)",2,2,0,0,0,0,2,0,0,0,0,1,1,0,0]
["0 - Not cheating at all",0,0,0,0,0,0,0,0,0,0,0,0,0,0,0]
[2,1,0,0,1,0,0,0,1,0,0,1,1,0,0,0]
[null,0.25,0,0,0.5,0,0,0,0.5,0,0,1,0.5,0,0,0]
[null,0.25,0.5,0,0,0,0,0.5,0,0,0,0,0.5,0,0,0]
[7,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0]
["10 - Serious cheating",1,0,0,1,0,0,0,1,1,0,0,0,1,0,0]
["Erreur type a 50%:",49,69.3,"*",69.3,"*","*",69.3,69.3,"*","*","*",69.3,69.3,"*","*"]
["Filing false claims for tax benefit programs"]
[null,null,"Type",null,"Visited the CRA Website (E1)",null,"Lenght of Time in Business (H3)",null,"Contacted CRA in Past 12 Months (D1)",null,"Annual Revenue (A3)",null,"Company Type (A4)",null,null,"Position (A6)",null,"Visited the CRA Website (E1)",null,"Lenght of Time in Business (H3)",null,"Contacted CRA in Past 12 Months (D1)"]
["NET Cheating (8-10)",0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0]
[null,1,1,0,0,0,0,0,0,0,0,0,0,0,0,0,0,1,1,1,1,1,1]
[1,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0]
[null,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0]
[6,1,1,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,1,1,0,1,0]
[null,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0]
[null,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0]
["I don't know / I prefer not to answer",0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0]
["Standard Deviation :",0.9,0.9,"*","*","*","*","*","*","*","*","*","*","*","*","*","*",1.1000000000000001,0.6,0.8,1,1.3,0]
["Please consider the following scenario and rate on a scale of 0 to 10, where 0 means “not cheating at all” and 10 means “serious cheating”. How serious would you rate the following scenario:"]
["CM9C_1"]
["NET Not cheating (0-3)",0,0,0,0,0,0,0,0,0,0,0,0,0,0,0]
["0 - Not cheating at all",0,0,0,0,0,0,0,0,0,0,0,0,0,0,0]
[null,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0]
[5,5,0,1,3,1,0,4,1,0,1,0,2,2,1,0]
[null,0.13,0,0,0,0.33,0,0.17,0,0,0.33,0,0,0,0.33,0]
["10 - Serious cheating",0,0,0,0,0,0,0,0,0,0,0,0,0,0,0]
["Des prop. (0.95) a 5%:",15.1,"*","*",21.36,24.66,"*",17.440000000000001,30.21,"*",24.66,"*",30.21,24.66,24.66,"*"]
["Standard Deviation :",0.9,"*",0,0.5,1.5,"*",0.8,0.7,"*",1,0,0,0.6,1.5,"*"]
["Offering customers a deal on home or car repairs if they pay cash"]
[null,null,"Type",null,"Visited the CRA Website (E1)",null,"Lenght of Time in Business (H3)",null,"Contacted CRA in Past 12 Months (D1)",null,"Annual Revenue (A3)",null,"Company Type (A4)",null,null,"Position (A6)",null,"Visited the CRA Website (E1)",null,"Lenght of Time in Business (H3)",null,"Contacted CRA in Past 12 Months (D1)"]
[null,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0]
["(NET Not serious cheating (5 or less))",1,0,1,1,0,1,0,1,0,1,0,1,0,0,1,0,0,0,0,0,0,0]
[2,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0]
[null,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0]
[null,1,0,1,1,0,1,0,1,0,1,0,1,0,0,1,0,0,0,0,0,0,0]
[null,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0]
[null,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0]
["Student's T :",null,"*","*","*","*","*","*","*","*","*","*","*","*","*","*","*","*","*","*","*","*","*"]
["Please consider the following scenario and rate on a scale of 0 to 10, where 0 means “not cheating at all” and 10 means “serious cheating”. How serious would you rate the following scenario:"]
[null,null,"Region of Business (H4)",null,null,null,"Overall CRA performance (B1)",null,null,"Overall Satisfaction with Quality of Service (D5)",null,null,"Attitudes Toward Taxation (CM6)"]
[null,1,0,0,0,1,0,1,0,0,1,0,0,1,0,0]
[null,1,0,0,0,1,0,1,0,0,1,0,0,1,0,0]
["0 - Not cheating at all",0,0,0,0,0,0,0,0,0,0,0,0,0,0,0]
[null,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0]
[6,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0]
[null,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0]
[null,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0]
["Des prop. (0.95) a 5%:","*","*","*","*","*","*","*","*","*","*","*","*","*","*","*"]
["Getting a \"deal\" on home or car repairs for cash"]
[null,"Total","Tax Intermediaries","SME","Yes","No","10 years or less","More than 10 years","Yes","No","Under $5 million","$5 million or more","Sole proprietorship","Incorporated business","Other","President/Owner","Other","Yes","No","10 years or less","More than 10 years","Yes","No"]
[null,0.2,0.2,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0.25,0,0,0,0.33,0]
["NET Not cheating (0-3)",0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0]
[null,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0]
[null,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0]
[6,1,1,0,0,0,0,0,0,0,0,0,0,0,0,0,0,1,0,0,1,1,0]
[null,0.2,0.2,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0.25,0,0,0.5,0.33,0]
["10 - Serious cheating",1,1,0,0,0,0,0,0,0,0,0,0,0,0,0,0,1,0,0,0,1,0]
[null,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0]
["Standard Deviation :",2.2000000000000002,2.2000000000000002,"*","*","*","*","*","*","*","*","*","*","*","*","*","*",2.4,0,"*",0.7,2.6,0]
["Please consider the following scenario and rate on a scale of 0 to 10, where 0 means “not cheating at all” and 10 means “serious cheating”. How serious would you rate the following scenario:"]
["Unweighted Totals :",5,1,0,2,1,1,3,1,0,1,2,2,1,1,0]
[null,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0]
[null,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0]
[2,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0]
[5,3,1,0,1,1,1,1,1,0,0,1,1,1,1,0]
[null,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0]
["10 - Serious cheating",1,0,0,0,0,0,1,0,0,1,0,1,0,0,0]
["Des prop. (0.95) a 5%:",19.100000000000001,"*","*",30.21,"*","*",24.66,"*","*","*",30.21,30.21,"*","*","*"]
["Student's T :",null,"*","*","--","*","*","--","*","*","*","*","--","*","*","*"]
["Not claiming foreign assets or income"]
[null,null,"Type",null,"Visited the CRA Website (E1)",null,"Lenght of Time in Business (H3)",null,"Contacted CRA in Past 12 Months (D1)",null,"Annual Revenue (A3)",null,"Company Type (A4)",null,null,"Position (A6)",null,"Visited the CRA Website (E1)",null,"Lenght of Time in Business (H3)",null,"Contacted CRA in Past 12 Months (D1)"]
[null,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0]
["(NET Not serious cheating (5 or less))",8,5,3,1,2,1,2,1,2,3,0,3,0,0,3,0,5,0,1,4,2,3]
[null,0.1,0,0.25,0,0.5,1,0,0,0.33,0.25,0,0.33,0,0,0.25,0,0,0,0,0,0,0]
[4,1,1,0,0,0,0,0,0,0,0,0,0,0,0,0,0,1,0,1,0,1,0]
[6,1,0,1,1,0,0,1,0,1,1,0,0,1,0,1,0,0,0,0,0,0,0]
[9,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0]
[null,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0]
["Student's T :",null,"--","--","--","--","*","*","*","*","*","*","*","*","*","*","*","*","*","--","--","--","--"]
["('ChosenCM8H') where the business is able to avoid paying $50,000 in taxes? "]
["BAN2","Total","Atlantic","Quebec","Ontario","Western Canada","Good (8-10)","Neutral (4-7)","Poor (0-3)","Satisfied (8-10)","Neutral (4-7)","Dissatisfied (0-3)","Significantly too much","Somewhat too much","About the right amount","Too little"]
["Unweighted Totals :",10,0,2,4,3,3,6,1,0,4,0,3,1,4,2]
["NET Not cheating (0-3)",4,0,1,0,2,1,2,1,0,1,0,2,0,2,0]
[null,0.2,0,0,0,0.33,0.33,0,1,0,0.25,0,0.33,0,0.25,0]
[null,0.1,0,0.5,0,0,0,0.17,0,0,0,0,0,0,0.25,0]
[5,3,0,1,2,0,1,2,0,0,1,0,1,1,0,1]
[8,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0]
["10 - Serious cheating",0,0,0,0,0,0,0,0,0,0,0,0,0,0,0]
["Des prop. (0.95) a 5%:",13.51,"*",30.21,21.36,24.66,24.66,17.440000000000001,"*","*",21.36,"*",24.66,"*",21.36,30.21]
["You rated the scenario ('ChosenCM8H') out of 10, which is not serious cheating."]
[null,null,"Type",null,"Visited the CRA Website (E1)",null,"Lenght of Time in Business (H3)",null,"Contacted CRA in Past 12 Months (D1)",null,"Annual Revenue (A3)",null,"Company Type (A4)",null,null,"Position (A6)",null,"Visited the CRA Website (E1)",null,"Lenght of Time in Business (H3)",null,"Contacted CRA in Past 12 Months (D1)"]
["NET Neutral (4-7)",5,0,5,4,1,2,3,1,3,4,1,2,2,1,4,1,0,0,0,0,0,0]
[null,0.14000000000000001,0,0.14000000000000001,0,0.5,0,0.2,0,0.2,0.2,0,0,0,0.5,0.17,0,0,0,0,0,0,0]
[null,0.14000000000000001,0,0.14000000000000001,0,0.5,0,0.2,0,0.2,0.2,0,0,0,0.5,0.17,0,0,0,0,0,0,0]
[2,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0]
[4,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0]
[null,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0]
[9,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0]
[null,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0]
["Student's T :",null,"*","*","--","--","--","--","*","*","--","--","--","--","--","*","*","*","*","*","*","*","*"]
["('ChosenCM8H') where the business is able to avoid paying $50,000 in taxes? "]
["NET Cheating (8-10)",1,0,0,1,0,0,1,0,0,0,0,0,0,1,0]
["NET Not cheating (0-3)",1,0,1,0,0,0,1,0,0,0,0,0,1,0,0]
[null,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0]
[null,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0]
[null,0.56999999999999995,0,0.5,0.67,0.5,0,0.5,1,0,1,0,1,0.33,0.67,0]
[6,1,0,0,0,1,0,1,0,0,0,0,0,1,0,0]
[8,1,0,0,1,0,0,1,0,0,0,0,0,0,1,0]
[null,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0]
["Des prop. (0.95) a 5%:",16.149999999999999,"*",30.21,24.66,30.21,"*",17.440000000000001,"*","*","*","*","*",24.66,24.66,"*"]
["You rated the scenario ('ChosenCM8H') out of 10, which is not serious cheating."]
[null,"Total","Tax Intermediaries","SME","Yes","No","10 years or less","More than 10 years","Yes","No","Under $5 million","$5 million or more","Sole proprietorship","Incorporated business","Other","President/Owner","Other","Yes","No","10 years or less","More than 10 years","Yes","No"]
["NET Neutral (4-7)",3,3,0,0,0,0,0,0,0,0,0,0,0,0,0,0,1,2,0,3,1,2]
["0 - Not cheating at all",1,1,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,1,0,1,0,1]
[null,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0]
[null,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0]
[null,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0]
[null,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0]
["10 - Serious cheating",0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0]
["Student's T :",null,"*","*","*","*","*","*","*","*","*","*","*","*","*","*","*","--","--","*","*","--","--"]
["You rated the scenario ('ChosenCM8H') out of 10, which is not serious cheating."]
["('ChosenCM8H') where the business is able to avoid paying $50,000 in taxes? "]
["Unweighted Totals :",7,0,2,4,1,3,2,2,1,0,1,1,3,2,0]
[null,0.43,0,0,0.5,1,0,0.5,1,0,0,1,1,0.33,0.5,0]
[null,0.14000000000000001,0,0,0.25,0,0,0,0.5,0,0,0,1,0,0,0]
[4,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0]
[null,0.43,0,1,0.25,0,0.67,0.5,0,1,0,0,0,0.67,0.5,0]
[null,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0]
[null,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0]
["Mean :",3.2,"*",5,2.2999999999999998,2,5,3.5,1,5,"*",2,0,4,3.5,"*"]
["Student's T :",null,"*","--","--","*","--","--","--","*","*","*","*","--","--","*"]
[null,"Total","Tax Intermediaries","SME","Yes","No","10 years or less","More than 10 years","Yes","No","Under $5 million","$5 million or more","Sole proprietorship","Incorporated business","Other","President/Owner","Other","Yes","No","10 years or less","More than 10 years","Yes","No"]
["NET Cheating (8-10)",0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0]
["NET Neutral (4-7)",1,1,0,0,0,0,0,0,0,0,0,0,0,0,0,0,1,0,1,0,1,0]
[null,1,1,0,0,0,0,0,0,0,0,0,0,0,0,0,0,1,0,1,0,1,1]
[null,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0]
[null,0.5,0.5,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0.5,0,0.5,0,1,0]
[8,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0]
[null,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0]
[null,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0]
["Student's T :",null,"*","*","*","*","*","*","*","*","*","*","*","*","*","*","*","*","*","*","*","*","*"]
["No:220",null,"ALL RESPONDENTS"]
["BAN2","Total","Atlantic","Quebec","Ontario","Western Canada","Good (8-10)","Neutral (4-7)","Poor (0-3)","Satisfied (8-10)","Neutral (4-7)","Dissatisfied (0-3)","Significantly too much","Somewhat too much","About the right amount","Too little"]
["NET Not cheating (0-3)",1,0,0,1,0,0,1,0,0,0,0,1,0,0,0]
["0 - Not cheating at all",0,0,0,0,0,0,0,0,0,0,0,0,0,0,0]
[3,1,0,0,1,0,0,1,0,0,0,0,1,0,0,0]
[null,0.5,0,0,1,0,0,0.5,0,0,0,0,1,0,0,0]
[null,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0]
[8,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0]
["Erreur type a 50%:",69.3,"*","*","*","*","*",69.3,"*","*","*","*","*","*","*","*"]
["Mean :",3.5,"*","*",3,4,"*",3.5,"*","*","*",4,3,"*",4,"*"]
["You rated the scenario ('ChosenCM8H') out of 10, which is not serious cheating."]
[null,"Total","Tax Intermediaries","SME","Yes","No","10 years or less","More than 10 years","Yes","No","Under $5 million","$5 million or more","Sole proprietorship","Incorporated business","Other","President/Owner","Other","Yes","No","10 years or less","More than 10 years","Yes","No"]
["NET Neutral (4-7)",5,0,5,4,1,2,3,0,5,4,1,3,1,1,4,1,0,0,0,0,0,0]
[null,0.38,0,0.38,0.43,0,0.33,0.4,1,0.17,0.33,0.5,0.4,0,0.5,0.33,0.5,0,0,0,0,0,0]
[2,1,0,1,1,0,0,1,1,0,1,0,1,0,0,1,0,0,0,0,0,0,0]
[4,1,0,1,1,0,1,0,0,1,1,0,1,0,0,1,0,0,0,0,0,0,0]
[7,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0]
[null,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0]
[null,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0]
["Erreur type a 50%:",34.65,"*",34.65,37.04,"*",56.58,43.83,69.3,40.01,40.01,69.3,43.83,"*",69.3,40.01,69.3,"*","*","*","*","*","*"]
["Please consider the following scenario and rate on a scale of 0 to 10, where 0 means “not cheating at all” and 10 means “serious cheating”. How serious would you rate the following scenario:"]
["No:222",null,"ALL RESPONDENTS"]
["NET Cheating (8-10)",0,0,0,0,0,0,0,0,0,0,0,0,0,0,0]
["NET Not cheating (0-3)",3,0,1,2,0,0,1,2,1,1,0,1,1,1,0]
[1,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0]
[null,0.13,0,1,0,0,0,0.2,0,1,0,0,0.33,0,0,0]
[6,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0]
[8,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0]
[null,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0]
["Standard Deviation :",1.8,"*",0,2.1,0.5,"*",1.3,2.5,0,0,"*",1.7,0,1,"*"]
[]
["Please consider the following scenario and rate on a scale of 0 to 10, where 0 means “not cheating at all” and 10 means “serious cheating”. How serious would you rate the following scenario:"]
[null,0.33,0.33,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0.5,0,0.5,0,0,0.5]
["NET Neutral (4-7)",2,2,0,0,0,0,0,0,0,0,0,0,0,0,0,0,1,1,1,1,1,1]
["0 - Not cheating at all",0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0]
[2,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0]
[null,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0]
[null,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0]
[null,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0]
["Erreur type a 50%:",56.58,56.58,"*","*","*","*","*","*","*","*","*","*","*","*","*","*",69.3,"*",69.3,"*","*",69.3]
[]
["You rated the scenario ('ChosenCM8H') out of 10, which is not serious cheating."]
["NET Cheating (8-10)",1,0,0,0,1,0,1,0,0,0,0,1,0,0,0]
[null,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0]
[null,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0]
[1,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0]
[4,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0]
[6,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0]
[null,0.33,0,0,0,1,0,0.33,0,0,0,0,0.5,0,0,0]
[null,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0]
["Standard Deviation :",1.5,"*","*",1.4,0,"*",1.5,"*","*","*",0,0.7,"*","*",0]
["Please consider the following scenario and rate on a scale of 0 to 10, where 0 means “not cheating at all” and 10 means “serious cheating”. How serious would you rate the following scenario:"]
["CM9C_1"]
["NET Cheating (8-10)",1,0,1,1,0,0,1,0,1,1,0,1,0,0,1,0,0,0,0,0,0,0]
[null,0.56999999999999995,1,0.25,0.33,0,0,0.25,1,0,0.25,0,0,1,0,0.25,0,1,1,1,0,1,0]
[null,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0]
[null,0.14000000000000001,0.33,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,1,0.33,0,0,0]
[7,1,0,1,0,1,0,1,0,1,1,0,1,0,0,1,0,0,0,0,0,0,0]
[8,1,0,1,1,0,0,1,0,1,1,0,1,0,0,1,0,0,0,0,0,0,0]
[null,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0]
["Des prop. (0.95) a 5%:",16.149999999999999,24.66,21.36,24.66,"*","*",21.36,"*",24.66,21.36,"*",24.66,"*","*",21.36,"*",30.21,"*",24.66,"*",30.21,"*"]
[]
["No:226",null,"ALL RESPONDENTS"]
[null,0.14000000000000001,0,0,0.5,0,0,0.14000000000000001,0,0,0,0,0,0,0.2,0]
[null,0.14000000000000001,0,0,0,0.25,0,0.14000000000000001,0,0,0,1,0,0,0.2,0]
["0 - Not cheating at all",0,0,0,0,0,0,0,0,0,0,0,0,0,0,0]
[null,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0]
[6,1,1,0,0,0,0,1,0,0,0,0,0,1,0,0]
[null,0.14000000000000001,0,0,0.5,0,0,0.14000000000000001,0,0,0,0,0,0,0.2,0]
["I don't know / I prefer not to answer",0,0,0,0,0,0,0,0,0,0,0,0,0,0,0]
["Erreur type a 50%:",37.04,"*","*",69.3,49,"*",37.04,"*","*",69.3,"*","*","*",43.83,"*"]
["Standard Deviation :",2.2999999999999998,0,"*",2.1,2.5,"*",2.2999999999999998,"*","*",0,0,0,0,2.7,"*"]
["Please consider the following scenario and rate on a scale of 0 to 10, where 0 means “not cheating at all” and 10 means “serious cheating”. How serious would you rate the following scenario:"]
["CM9C_1"]
[null,0.14000000000000001,0.16,0.13,0.13,0.13,0.14000000000000001,0.12,0.09,0.14000000000000001,0.12,0.25,0.13,0.15,0.08,0.11,0.2,0.11,0.43,0.25,0.13,0.09,0.2]
[null,0.6,0.51,0.65,0.69,0.38,0.64,0.65,0.61,0.67,0.67,0.25,0.65,0.67,0.62,0.67,0.5,0.56000000000000005,0.28999999999999998,0.5,0.53,0.5,0.55000000000000004]
[null,0.05,0.05,0.06,0.05,0.13,0.05,0.06,0.04,7.0000000000000007E-2,0.04,0.25,0.06,0.04,0.08,0.05,0.1,0.06,0,0,0.03,0.09,0]
[4,1,0,1,1,0,0,1,1,0,0,1,0,1,0,0,1,0,0,0,0,0,0]
[7,3,1,2,2,0,2,0,1,1,2,0,0,2,0,2,0,1,0,0,1,1,0]
["10 - Serious cheating",0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0]
["Erreur type a 50%:",9.18,14.94,11.63,12.45,34.65,20.89,14,20.43,14.94,11.97,49,17.600000000000001,18.86,27.18,12.55,30.99,16.329999999999998,37.04,28.29,17.89,20.89,21.91]
[]
["You rated the scenario ('ChosenCM8H') out of 10, which is not serious cheating."]
["Unweighted Totals :",114,8,24,42,36,33,55,20,15,22,8,22,43,31,12]
[null,0.14000000000000001,0.13,0.13,0.19,0.11,0.21,0.11,0.15,0,0.14000000000000001,0.13,0.14000000000000001,0.19,0.13,0.08]
["NET Not cheating (0-3)",91,6,21,30,30,25,44,16,14,17,7,18,33,25,9]
[null,null,null,null,"---",null,null,null,null,null,null,null,null,null,"--"]
[3,8,0,1,6,1,2,5,1,1,4,0,0,1,4,2]
[4,1,0,0,1,0,0,1,0,0,1,0,1,0,0,0]
[null,null,null,null,null,null,"++",null,null,null,null,null,null,"++"]
[null,0.03,0,0,7.0000000000000007E-2,0,0.03,0.04,0,7.0000000000000007E-2,0,0,0,0,0.06,0.08]
[null,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0]
["Standard Deviation :",2.2999999999999998,3.7,1.7,2.6,1.9,2.4,2.5,2.2000000000000002,2.2000000000000002,2,2.4,2.4,2,2.6,3]
["No:229",null,null,null,"SME RESPONDENTS ONLY",null,null,null,null,null,null,null,null,null,null,null,null,"TAX INTERMEDIARIES ONLY"]
["CM10A"]
["Contact accountant/tax professional",38,1,37,28,6,10,26,8,26,36,1,18,15,4,33,4,1,0,1,0,0,1]
[null,0.1,0.09,0.12,0.13,7.0000000000000007E-2,0.15,0.1,0.13,0.12,0.12,0.12,0.1,0.16,0.12,0.14000000000000001,0.03,0.1,0.04,7.0000000000000007E-2,0.1,0.1,7.0000000000000007E-2]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,"++","--"]
["Pay the amount owed",38,11,27,23,4,6,21,11,13,27,0,13,8,6,22,5,6,4,3,6,4,6]
[null,0.04,0.08,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0.09,0.06,0.08,0.08,0.05,0.12]
[null,0.12,7.0000000000000007E-2,0.18,0.2,0.1,0.19,0.17,0.18,0.19,0.19,0,0.19,0.15,0.21,0.18,0.15,0.08,0.02,0.1,0.06,0.08,0.05]
["Report it on my next tax return",6,1,5,5,0,4,1,1,4,5,0,4,1,0,5,0,1,0,1,0,1,0]
["Erreur type a 50%:",3.98,5.63,5.64,6.14,15.12,8.98,7.28,10.27,7.04,5.8,23.77,7.68,10,14.94,6.05,15.49,6.25,13.46,9.26,7.45,8.14,8.0299999999999994]
[null,null,"Region of Business (H4)",null,null,null,"Overall CRA performance (B1)",null,null,"Overall Satisfaction with Quality of Service (D5)",null,null,"Attitudes Toward Taxation (CM6)"]
[null,null,null,"+++",null,null,"--",null,"++++",null,null,null,null,"--"]
[null,0.06,0.1,0.03,7.0000000000000007E-2,0.06,0.06,0.08,0.01,0.01,0.06,0.04,0.06,0.04,0.08,0.02]
[null,0.1,0.13,7.0000000000000007E-2,0.12,0.11,0.1,0.1,0.13,0.11,0.11,0.11,0.06,0.12,0.13,0.13]
[null,0.06,0.15,0.06,0.06,0.04,0.09,0.05,0.06,7.0000000000000007E-2,0.06,7.0000000000000007E-2,7.0000000000000007E-2,7.0000000000000007E-2,0.04,0.09]
[null,null,null,"--"]
[null,null,null,null,null,null,null,null,"--"]
["It depends on the situation",7,0,1,3,3,3,3,1,0,3,0,1,1,4,0]
[null,0.03,0.03,0.04,0.03,0.02,0.03,0.03,0.01,0.04,0.02,0.02,0.03,0.03,0.02,7.0000000000000007E-2]
["I don’t know / I prefer not to answer",178,10,39,66,59,52,94,25,27,27,13,30,66,54,8]
[]
["CM10B"]
["Contact accountant/tax professional",5,1,4,3,1,0,4,1,3,3,1,0,2,2,3,1,0,1,0,1,0,1]
[null,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0]
["Pay the amount owed",2,1,1,1,0,0,1,0,1,1,0,1,0,0,1,0,1,0,0,1,0,1]
["Discuss it with the client",6,5,1,1,0,0,1,1,0,0,1,0,1,0,0,1,4,1,3,1,2,3]
["Report it on my next tax return",0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0]
[null,0.19,0.17,0.22,0.2,0.25,0.28999999999999998,0.16,0.22,0.22,0.23,0.17,0.18,0.38,0,0.23,0.14000000000000001,0.17,0.18,0.15,0.16,0.24,0.12]
["No:232",null,"ALL RESPONDENTS"]
["Nothing/It’s the CRA’s problem",81,6,20,28,25,14,40,26,10,10,10,25,20,29,6]
[null,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0]
[null,0.04,0,0.03,0.02,0.08,0.04,0.03,0.03,0,0,0.06,0,0.06,0.05,7.0000000000000007E-2]
["Contact the Voluntary Disclosures Program",0,0,0,0,0,0,0,0,0,0,0,0,0,0,0]
[null,0.01,0,0,0,0.03,0.04,0,0,0,0,0,0,0.03,0,0]
[null,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0]
[null,0.01,0,0,0,0,0,0.02,0,0,0,0,0,0,0,0]
[]
[null,"Total","Tax Intermediaries","SME","Yes","No","10 years or less","More than 10 years","Yes","No","Under $5 million","$5 million or more","Sole proprietorship","Incorporated business","Other","President/Owner","Other","Yes","No","10 years or less","More than 10 years","Yes","No"]
[null,0.02,0.02,0.04,0.06,0,0,7.0000000000000007E-2,0,0.05,0.04,0,7.0000000000000007E-2,0,0,0.04,0,0.03,0,0.04,0,0.04,0]
["Erreur type a 50%:",10.89,13.46,18.52,23.77,29.55,27.18,25.3,43.83,20.89,19.600000000000001,56.58,25.3,37.04,40.01,20,49,15.9,25.3,19.22,19.22,19.600000000000001,18.86]
["No:234",null,"ALL RESPONDENTS"]
[null,0.86,1,0.8,0.93,0.8,0.86,0.85,0.88,1,1,0.9,0.96,0.75,0.86,1]
["Others",3,0,1,2,0,1,1,1,0,0,0,0,2,1,0]
["I don’t know / I prefer not to answer",6,0,2,0,4,1,4,1,0,0,0,1,3,1,0]
["Using a scale from 0 to 10, where 0 means « not at all important » and 10 means « very important », how important is it ... ?"]
[null,"Total","Tax Intermediaries","SME","Yes","No","10 years or less","More than 10 years","Yes","No","Under $5 million","$5 million or more","Sole proprietorship","Incorporated business","Other","President/Owner","Other","Yes","No","10 years or less","More than 10 years","Yes","No"]
["NET Not important (0-3)",42,22,20,17,3,5,15,5,15,19,1,12,4,4,18,2,19,3,11,9,12,9]
[null,0.02,0.02,0.03,0.03,0.02,0.03,0.03,0.01,0.04,0.02,0.06,0.03,0.01,0.05,0.03,0,0.02,0.02,0.02,0.02,0.02,0.02]
[null,0.02,0.02,0.03,0.02,0.05,0.02,0.03,0.02,0.03,0.03,0,0.02,0.03,0.02,0.02,0.05,0.02,0.02,0.04,0.02,0.03,0.01]
[null,0.09,0.09,0.08,0.09,0.02,0.13,0.06,0.1,0.08,0.08,0.18,0.1,7.0000000000000007E-2,0.05,0.09,0.03,0.08,0.15,0.1,0.1,0.1,0.08]
[7,82,39,43,36,6,19,24,10,32,39,4,25,16,2,38,5,34,5,12,25,15,22]
["10 – Very important",185,97,88,74,12,26,61,31,51,83,5,39,31,18,75,13,82,13,35,57,51,43]
[null,0.04,0.04,0.04,0.04,7.0000000000000007E-2,0.06,0.02,0,0.05,0.04,0,7.0000000000000007E-2,0.01,0,0.05,0,0.02,0.06,0.03,0.03,0.01,0.06]
["Standard Deviation :",2.5,2.5,2.4,2.4,2.5,2.2999999999999998,2.5,2.4,2.5,2.4,2.7,2.5,2.1,2.8,2.5,2.2000000000000002,2.5,2.4,2.6,2.2999999999999998,2.6,2.4]
["... for CRA to recover unpaid taxes when people work “under the table” for cash? "]
["NET Important (8-10)",342,22,96,116,101,137,146,46,65,49,26,77,102,105,42]
[null,0.56999999999999995,0.55000000000000004,0.74,0.5,0.55000000000000004,0.72,0.48,0.51,0.72,0.54,0.48,0.56000000000000005,0.56000000000000005,0.55000000000000004,0.76]
[null,null,null,"---","+++",null,"---","++++",null,null,null,null,null,null,null,"--"]
[1,2,0,0,1,1,1,0,1,0,0,1,1,1,0,0]
[null,0.02,0,0,0.02,0.04,0,0.03,0.03,0,0.02,7.0000000000000007E-2,0.02,0.02,0.02,0.02]
[4,20,1,1,11,7,4,14,2,3,6,3,5,5,9,1]
[6,43,4,7,19,12,11,26,5,5,8,2,9,14,16,3]
[null,0.15,0.13,0.22,0.12,0.16,0.17,0.13,0.17,0.13,0.13,0.17,0.15,0.15,0.12,0.27]
[null,0.31,0.35,0.38,0.26,0.32,0.38,0.26,0.28000000000000003,0.46,0.33,0.2,0.34,0.3,0.3,0.35]
[null,null,null,null,null,null,null,null,null,null,null,"+++"]
["Student's T :",null,"--","99.9",95,"--","99.9",99,95,"99.9","--",99,"--","--","--",95]
[null,null,"Type",null,"Visited the CRA Website (E1)",null,"Lenght of Time in Business (H3)",null,"Contacted CRA in Past 12 Months (D1)",null,"Annual Revenue (A3)",null,"Company Type (A4)",null,null,"Position (A6)",null,"Visited the CRA Website (E1)",null,"Lenght of Time in Business (H3)",null,"Contacted CRA in Past 12 Months (D1)"]
[null,null,null,null,"++","--",null,null,null,null,null,null,null,null,null,"++","--"]
["NET Neutral (4-7)",160,85,75,61,14,32,43,22,48,67,8,43,25,7,59,16,66,18,41,38,38,46]
[null,0.03,0.05,0.02,0.02,0.05,0.04,0.01,0.04,0.02,0.02,0.12,0.02,0,7.0000000000000007E-2,0.02,0.05,0.04,0.08,0.03,0.05,0.06,0.03]
[null,0.01,0.01,0.01,0.01,0,0.02,0,0.02,0,0,0.06,0.01,0,0.02,0,0.03,0.01,0.02,0.01,0.01,0.02,0]
[3,4,2,2,0,2,2,0,1,1,1,1,1,0,1,1,1,1,1,0,2,0,2]
[null,0.06,7.0000000000000007E-2,0.05,0.05,0.1,0.06,0.05,0.05,0.06,0.05,0.18,0.06,0.05,0.02,0.05,0.1,7.0000000000000007E-2,0.11,7.0000000000000007E-2,7.0000000000000007E-2,7.0000000000000007E-2,0.08]
[null,0.13,0.13,0.12,0.12,0.14000000000000001,0.11,0.13,0.11,0.11,0.12,0.18,0.11,0.17,0.05,0.11,0.18,0.13,0.11,0.16,0.12,0.12,0.15]
[9,75,35,40,34,5,13,27,12,25,39,1,24,8,8,36,4,27,8,9,24,14,19]
["Erreur type a 50%:",3.98,5.63,5.64,6.14,15.12,8.98,7.28,10.27,7.04,5.8,23.77,7.68,10,14.94,6.05,15.49,6.25,13.46,9.26,7.45,8.14,8.0299999999999994]
["Standard Deviation :",2.2000000000000002,2.2999999999999998,2,1.9,2.2999999999999998,2.2000000000000002,1.8,2.2000000000000002,1.9,1.9,2.4,2.1,1.6,2.4,1.9,2.2000000000000002,2.2000000000000002,2.7,2.1,2.2999999999999998,2.5,2.2000000000000002]
["No:238",null,"ALL RESPONDENTS"]
[null,0.66,0.68,0.69,0.67,0.64,0.77,0.63,0.51,0.79,0.63,0.54,0.61,0.66,0.66,0.84]
["NET Not important (0-3)",21,2,3,9,5,2,7,12,1,5,7,10,5,6,0]
[null,null,null,null,null,null,"--",null,"++++","--",null,"+++","++"]
[null,null,null,null,null,null,null,"--","+++"]
[4,10,2,4,2,2,4,5,1,3,1,1,1,2,6,1]
[5,38,0,7,17,13,9,23,5,4,8,3,8,16,12,2]
[7,76,7,18,29,21,15,42,17,6,12,8,24,21,27,1]
[9,75,6,16,37,15,25,36,11,8,9,8,16,21,24,10]
[null,0.4,0.43,0.39,0.37,0.43,0.49,0.35,0.34,0.57999999999999996,0.33,0.26,0.4,0.4,0.4,0.42]
["Mean :",8.1999999999999993,8.3000000000000007,8.3000000000000007,8.1,8.1999999999999993,8.6999999999999993,8.1,7.3,8.6999999999999993,7.8,7.2,7.9,8.1999999999999993,8.1999999999999993,8.6999999999999993]
[]
[null,"Total","Tax Intermediaries","SME","Yes","No","10 years or less","More than 10 years","Yes","No","Under $5 million","$5 million or more","Sole proprietorship","Incorporated business","Other","President/Owner","Other","Yes","No","10 years or less","More than 10 years","Yes","No"]
["Retail trade",30,0,30,25,5,11,19,6,22,28,2,14,11,5,25,5,0,0,0,0,0,0]
[null,0.06,0,0.06,0.06,0.05,0.08,0.04,0.05,7.0000000000000007E-2,0.06,0,0.08,0.03,0.05,0.06,0.03,0,0,0,0,0,0]
[null,0.05,0,0.05,0.05,0.05,0.03,7.0000000000000007E-2,0.09,0.04,0.05,0.12,0.05,0.06,0.05,0.05,0.05,0,0,0,0,0,0]
[null,0.04,0,0.04,0.03,7.0000000000000007E-2,0.01,0.06,0.04,0.03,0.04,0.06,0.02,0.04,7.0000000000000007E-2,0.02,0.13,0,0,0,0,0,0]
[null,0.04,0,0.04,0.04,0.05,0.03,0.04,0.03,0.04,0.04,0.06,0.03,0.04,0.05,0.03,0.08,0,0,0,0,0,0]
[null,0.03,0,0.03,0.04,0.02,0.02,0.04,0.04,0.03,0.03,0.06,0.03,0.02,7.0000000000000007E-2,0.03,0.05,0,0,0,0,0,0]
[null,0.03,0,0.03,0.03,0.05,0.03,0.03,0.04,0.03,0.04,0,0.04,0.04,0,0.04,0,0,0,0,0,0,0]
["Finance and insurance",8,0,8,6,2,6,2,2,5,7,1,4,2,2,7,1,0,0,0,0,0,0]
[null,0.02,0,0.02,0.02,0.02,0.01,0.03,0.02,0.03,0.02,0,0.03,0,0.05,0.02,0.03,0,0,0,0,0,0]
["Consulting",6,0,6,6,0,3,3,1,4,6,0,4,2,0,6,0,0,0,0,0,0,0]
["Mining, oil and gas extraction",5,0,5,3,1,1,4,1,3,4,1,2,3,0,4,1,0,0,0,0,0,0]
[null,0,0,0,0,0,0,0.01,0,0,0,0.06,0,0,0.02,0,0.03,0,0,0,0,0,0]
[null,0.05,0,0.05,0.04,7.0000000000000007E-2,0.06,0.04,0.04,0.05,0.05,0.06,0.04,0.04,7.0000000000000007E-2,0.04,0.08,0,0,0,0,0,0]
["In which industry or sector does your business operate? If you are active in more than one sector, please identify the main sector of operations. "]
[null,null,"Region of Business (H4)",null,null,null,"Overall CRA performance (B1)",null,null,"Overall Satisfaction with Quality of Service (D5)",null,null,"Attitudes Toward Taxation (CM6)"]
["Retail trade",30,2,4,11,12,12,16,1,4,2,0,10,11,6,0]
["Arts, entertainment and recreation",18,1,8,6,3,1,12,2,0,3,2,3,5,4,3]
[null,0.05,0,0.02,7.0000000000000007E-2,0.05,0.05,0.06,0.05,0,0.05,0.09,0.04,0.09,0.05,0.03]
["Real estate, rental and leasing",11,1,4,4,2,4,5,2,1,1,1,6,1,3,1]
[null,null,null,null,null,null,null,null,null,null,null,null,"++"]
["Administrative and support",10,0,3,5,2,2,5,3,0,0,1,1,2,4,1]
[null,0.03,0,0.04,0.05,0.01,0.02,0.03,0.05,0.04,0.03,0,0.03,0.03,0.01,0.1]
[null,0.03,0,0.02,0.03,0.03,0.02,0.03,0.05,0,0.03,0.05,0.04,0.02,0.02,0.03]
["Wholesale trade",6,0,2,2,2,1,3,0,0,1,0,3,2,1,0]
[null,0.02,0,0,0.01,0.04,0.01,0.02,0.02,0,0.03,0,0.01,0.02,0.02,0]
[null,0,0.04,0,0,0,0,0.01,0,0,0,0,0,0.01,0,0]
["Some other sector",14,1,3,3,7,4,6,4,2,1,1,5,5,2,0]
["What types of tax-related work does your company do on behalf of your small business clients? "]
["H2"]
[null,0.41,0.41,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0.44,0.28000000000000003,0.38,0.46,0.47,0.36]
["Payroll",102,102,0,0,0,0,0,0,0,0,0,0,0,0,0,0,93,9,39,62,63,36]
[null,0.34,0.34,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0.38,0.17,0.35,0.36,0.43,0.24]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,"+++","---",null,null,"++++","----"]
["Consulting",9,9,0,0,0,0,0,0,0,0,0,0,0,0,0,0,8,1,2,7,5,4]
[null,0.03,0.03,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0.03,0.02,0.02,0.04,0.03,0.03]
["Management services",6,6,0,0,0,0,0,0,0,0,0,0,0,0,0,0,6,0,3,3,6,0]
[null,0.02,0.02,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0.02,0,0.03,0.02,0.04,0]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,"++","--"]
["Budgeting, planning and forecasting",6,6,0,0,0,0,0,0,0,0,0,0,0,0,0,0,5,1,3,3,3,3]
[null,0.02,0.02,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0.02,0.02,0.03,0.02,0.02,0.02]
["Some other type of work",19,19,0,0,0,0,0,0,0,0,0,0,0,0,0,0,14,4,6,12,11,8]
[null,0.06,0.06,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0.06,0.08,0.05,7.0000000000000007E-2,0.08,0.05]
["I would rather not say",66,66,0,0,0,0,0,0,0,0,0,0,0,0,0,0,48,15,15,38,21,41]
[null,0.22,0.22,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0.2,0.28000000000000003,0.13,0.22,0.14000000000000001,0.28000000000000003]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,"---","+++"]
["Erreur type a 50%:",5.63,5.63,"*","*","*","*","*","*","*","*","*","*","*","*","*","*",6.25,13.46,9.26,7.45,8.14,8.0299999999999994]
["Des prop. (0.95) a 5%:",2.4500000000000002,2.4500000000000002,"*","*","*","*","*","*","*","*","*","*","*","*","*","*",2.72,5.87,4.04,3.25,3.55,3.5]
[]
["What types of tax-related work does your company do on behalf of your small business clients? "]
["No:242",null,"ALL RESPONDENTS"]
[null,null,"Region of Business (H4)",null,null,null,"Overall CRA performance (B1)",null,null,"Overall Satisfaction with Quality of Service (D5)",null,null,"Attitudes Toward Taxation (CM6)"]
["BAN2","Total","Atlantic","Quebec","Ontario","Western Canada","Good (8-10)","Neutral (4-7)","Poor (0-3)","Satisfied (8-10)","Neutral (4-7)","Dissatisfied (0-3)","Significantly too much","Somewhat too much","About the right amount","Too little"]
["H2"]
["Unweighted Totals :",303,16,82,110,86,102,144,47,62,50,32,66,91,104,26]
["Bookkeeping",127,10,29,42,44,46,55,23,26,28,15,32,39,39,12]
[null,0.42,0.63,0.35,0.38,0.51,0.45,0.38,0.49,0.42,0.56000000000000005,0.47,0.48,0.43,0.38,0.46]
["Accounting",124,10,37,41,34,52,48,22,33,25,10,32,37,42,11]
[null,0.41,0.63,0.45,0.37,0.4,0.51,0.33,0.47,0.53,0.5,0.31,0.48,0.41,0.4,0.42]
[null,null,null,null,null,null,"++","---",null,null,null,"--"]
["Tax preparation",107,8,27,35,36,38,46,21,29,26,11,26,31,35,13]
[null,0.35,0.5,0.33,0.32,0.42,0.37,0.32,0.45,0.47,0.52,0.34,0.39,0.34,0.34,0.5]
["Payroll",102,11,23,39,27,43,38,19,32,23,8,27,32,29,11]
[null,0.34,0.69,0.28000000000000003,0.35,0.31,0.42,0.26,0.4,0.52,0.46,0.25,0.41,0.35,0.28000000000000003,0.42]
[null,null,null,null,null,null,"++","---",null,null,null,"--"]
["Consulting",9,0,0,6,2,0,7,1,1,4,0,2,2,4,1]
[null,0.03,0,0,0.05,0.02,0,0.05,0.02,0.02,0.08,0,0.03,0.02,0.04,0.04]
[null,null,null,null,"++",null,"--","++",null,null,"++"]
["Management services",6,0,2,3,1,3,2,1,4,0,2,2,2,2,0]
[null,0.02,0,0.02,0.03,0.01,0.03,0.01,0.02,0.06,0,0.06,0.03,0.02,0.02,0]
["Budgeting, planning and forecasting",6,0,0,2,3,2,3,1,0,2,1,1,0,3,1]
[null,0.02,0,0,0.02,0.03,0.02,0.02,0.02,0,0.04,0.03,0.02,0,0.03,0.04]
["Some other type of work",19,0,8,6,5,10,7,2,6,3,2,4,5,7,1]
[null,0.06,0,0.1,0.05,0.06,0.1,0.05,0.04,0.1,0.06,0.06,0.06,0.05,7.0000000000000007E-2,0.04]
["I would rather not say",66,3,19,25,16,15,32,13,10,2,9,13,24,18,3]
[null,0.22,0.19,0.23,0.23,0.19,0.15,0.22,0.28000000000000003,0.16,0.04,0.28000000000000003,0.2,0.26,0.17,0.12]
[null,null,null,null,null,null,null,null,null,null,"---","++"]
["Erreur type a 50%:",5.63,24.5,10.82,9.34,10.57,9.6999999999999993,8.17,14.29,12.45,13.86,17.32,12.06,10.27,9.61,19.22]
["Des prop. (0.95) a 5%:",2.4500000000000002,10.68,4.72,4.07,4.6100000000000003,4.2300000000000004,3.56,6.23,5.42,6.04,7.55,5.26,4.4800000000000004,4.1900000000000004,8.3800000000000008]
[]
["How long has your business been in operation? "]
["No:243",null,null,null,"SME RESPONDENTS ONLY",null,null,null,null,null,null,null,null,null,null,null,null,"TAX INTERMEDIARIES ONLY"]
[null,null,"Type",null,"Visited the CRA Website (E1)",null,"Lenght of Time in Business (H3)",null,"Contacted CRA in Past 12 Months (D1)",null,"Annual Revenue (A3)",null,"Company Type (A4)",null,null,"Position (A6)",null,"Visited the CRA Website (E1)",null,"Lenght of Time in Business (H3)",null,"Contacted CRA in Past 12 Months (D1)"]
[null,"Total","Tax Intermediaries","SME","Yes","No","10 years or less","More than 10 years","Yes","No","Under $5 million","$5 million or more","Sole proprietorship","Incorporated business","Other","President/Owner","Other","Yes","No","10 years or less","More than 10 years","Yes","No"]
["H3"]
["Unweighted Totals :",605,303,302,255,42,119,181,91,194,285,17,163,96,43,262,40,246,53,112,173,145,149]
["NET 10 YEARS OR LESS",231,112,119,101,17,119,0,31,83,116,3,78,33,8,108,11,89,22,112,0,53,56]
[null,0.38,0.37,0.39,0.4,0.4,1,0,0.34,0.43,0.41,0.18,0.48,0.34,0.19,0.41,0.28000000000000003,0.36,0.42,1,0,0.37,0.38]
[null,null,null,null,null,null,"++++","----",null,null,null,null,"+++",null,"---",null,null,null,null,"++++","----"]
["NET MORE THAN 10 YEARS",354,173,181,154,23,0,181,60,109,167,14,84,62,35,152,29,144,27,0,173,84,84]
[null,0.59,0.56999999999999995,0.6,0.6,0.55000000000000004,0,1,0.66,0.56000000000000005,0.59,0.82,0.52,0.65,0.81,0.57999999999999996,0.73,0.59,0.51,0,1,0.57999999999999996,0.56000000000000005]
[null,null,null,null,null,null,"----","++++",null,null,null,null,"---",null,"+++",null,null,null,null,"----","++++"]
["Less than one year",25,6,19,15,4,19,0,3,16,19,0,12,6,1,17,2,5,1,6,0,4,2]
[null,0.04,0.02,0.06,0.06,0.1,0.16,0,0.03,0.08,7.0000000000000007E-2,0,7.0000000000000007E-2,0.06,0.02,0.06,0.05,0.02,0.02,0.05,0,0.03,0.01]
[null,null,"---","+++",null,null,"++++","----",null,null,null,null,null,null,null,null,null,null,null,"+++","---"]
["1 to 2 years",40,19,21,20,1,21,0,2,19,21,0,18,3,0,21,0,14,5,19,0,11,7]
[null,7.0000000000000007E-2,0.06,7.0000000000000007E-2,0.08,0.02,0.18,0,0.02,0.1,7.0000000000000007E-2,0,0.11,0.03,0,0.08,0,0.06,0.09,0.17,0,0.08,0.05]
[null,null,null,null,null,null,"++++","----","--","++",null,null,"+++",null,null,null,null,null,null,"++++","----"]
["3 to 5 years",85,49,36,33,2,36,0,14,21,34,2,22,10,4,31,5,41,8,49,0,21,26]
[null,0.14000000000000001,0.16,0.12,0.13,0.05,0.3,0,0.15,0.11,0.12,0.12,0.13,0.1,0.09,0.12,0.13,0.17,0.15,0.44,0,0.14000000000000001,0.17]
[null,null,null,null,null,null,"++++","----",null,null,null,null,null,null,null,null,null,null,null,"++++","----"]
["6 to 10 years",81,38,43,33,10,43,0,12,27,42,1,26,14,3,39,4,29,8,38,0,17,21]
[null,0.13,0.13,0.14000000000000001,0.13,0.24,0.36,0,0.13,0.14000000000000001,0.15,0.06,0.16,0.15,7.0000000000000007E-2,0.15,0.1,0.12,0.15,0.34,0,0.12,0.14000000000000001]
[null,null,null,null,null,null,"++++","----",null,null,null,null,null,null,null,null,null,null,null,"++++","----"]
["Over 10 years",354,173,181,154,23,0,181,60,109,167,14,84,62,35,152,29,144,27,0,173,84,84]
[null,0.59,0.56999999999999995,0.6,0.6,0.55000000000000004,0,1,0.66,0.56000000000000005,0.59,0.82,0.52,0.65,0.81,0.57999999999999996,0.73,0.59,0.51,0,1,0.57999999999999996,0.56000000000000005]
[null,null,null,null,null,null,"----","++++",null,null,null,null,"---",null,"+++",null,null,null,null,"----","++++"]
["I would rather not say",20,18,2,0,2,0,0,0,2,2,0,1,1,0,2,0,13,4,0,0,8,9]
[null,0.03,0.06,0.01,0,0.05,0,0,0,0.01,0.01,0,0.01,0.01,0,0.01,0,0.05,0.08,0,0,0.06,0.06]
[null,null,"++++","----","----","++++"]
["Erreur type a 50%:",3.98,5.63,5.64,6.14,15.12,8.98,7.28,10.27,7.04,5.8,23.77,7.68,10,14.94,6.05,15.49,6.25,13.46,9.26,7.45,8.14,8.0299999999999994]
["Des prop. (0.95) a 5%:",1.74,2.4500000000000002,2.46,2.68,6.59,3.92,3.18,4.4800000000000004,3.07,2.5299999999999998,10.36,3.35,4.3600000000000003,6.51,2.64,6.75,2.72,5.87,4.04,3.25,3.55,3.5]
[]
["How long has your business been in operation? "]
["No:244",null,"ALL RESPONDENTS"]
[null,null,"Region of Business (H4)",null,null,null,"Overall CRA performance (B1)",null,null,"Overall Satisfaction with Quality of Service (D5)",null,null,"Attitudes Toward Taxation (CM6)"]
["BAN2","Total","Atlantic","Quebec","Ontario","Western Canada","Good (8-10)","Neutral (4-7)","Poor (0-3)","Satisfied (8-10)","Neutral (4-7)","Dissatisfied (0-3)","Significantly too much","Somewhat too much","About the right amount","Too little"]
["H3"]
["Unweighted Totals :",605,40,130,234,184,190,304,90,90,90,54,137,182,191,55]
["NET 10 YEARS OR LESS",231,15,56,91,64,80,122,22,36,29,18,48,71,75,18]
[null,0.38,0.38,0.43,0.39,0.35,0.42,0.4,0.24,0.4,0.32,0.33,0.35,0.39,0.39,0.33]
[null,null,null,null,null,null,null,null,"---"]
["NET MORE THAN 10 YEARS",354,25,69,139,115,108,172,60,52,58,33,85,104,111,35]
[null,0.59,0.63,0.53,0.59,0.63,0.56999999999999995,0.56999999999999995,0.67,0.57999999999999996,0.64,0.61,0.62,0.56999999999999995,0.57999999999999996,0.64]
["Less than one year",25,0,10,5,10,8,13,2,6,0,1,4,10,3,6]
[null,0.04,0,0.08,0.02,0.05,0.04,0.04,0.02,7.0000000000000007E-2,0,0.02,0.03,0.05,0.02,0.11]
[null,null,null,"++","--",null,null,null,null,"+++","--",null,null,null,"--","+++"]
["1 to 2 years",40,4,10,16,9,12,26,1,5,5,3,7,13,14,4]
[null,7.0000000000000007E-2,0.1,0.08,7.0000000000000007E-2,0.05,0.06,0.09,0.01,0.06,0.06,0.06,0.05,7.0000000000000007E-2,7.0000000000000007E-2,7.0000000000000007E-2]
[null,null,null,null,null,null,null,null,"--"]
["3 to 5 years",85,3,22,34,24,31,40,12,12,16,6,18,24,30,6]
[null,0.14000000000000001,0.08,0.17,0.15,0.13,0.16,0.13,0.13,0.13,0.18,0.11,0.13,0.13,0.16,0.11]
["6 to 10 years",81,8,14,36,21,29,43,7,13,8,8,19,24,28,2]
[null,0.13,0.2,0.11,0.15,0.11,0.15,0.14000000000000001,0.08,0.14000000000000001,0.09,0.15,0.14000000000000001,0.13,0.15,0.04]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,"--"]
["Over 10 years",354,25,69,139,115,108,172,60,52,58,33,85,104,111,35]
[null,0.59,0.63,0.53,0.59,0.63,0.56999999999999995,0.56999999999999995,0.67,0.57999999999999996,0.64,0.61,0.62,0.56999999999999995,0.57999999999999996,0.64]
["I would rather not say",20,0,5,4,5,2,10,8,2,3,3,4,7,5,2]
[null,0.03,0,0.04,0.02,0.03,0.01,0.03,0.09,0.02,0.03,0.06,0.03,0.04,0.03,0.04]
[null,null,null,null,null,null,"--",null,"+++"]
["Erreur type a 50%:",3.98,15.49,8.6,6.41,7.22,7.11,5.62,10.33,10.33,10.33,13.34,8.3699999999999992,7.26,7.09,13.21]
["Des prop. (0.95) a 5%:",1.74,6.75,3.75,2.79,3.15,3.1,2.4500000000000002,4.5,4.5,4.5,5.81,3.65,3.17,3.09,5.76]
[]
["In which region is your business based: "]
["No:245",null,null,null,"SME RESPONDENTS ONLY",null,null,null,null,null,null,null,null,null,null,null,null,"TAX INTERMEDIARIES ONLY"]
[null,null,"Type",null,"Visited the CRA Website (E1)",null,"Lenght of Time in Business (H3)",null,"Contacted CRA in Past 12 Months (D1)",null,"Annual Revenue (A3)",null,"Company Type (A4)",null,null,"Position (A6)",null,"Visited the CRA Website (E1)",null,"Lenght of Time in Business (H3)",null,"Contacted CRA in Past 12 Months (D1)"]
[null,"Total","Tax Intermediaries","SME","Yes","No","10 years or less","More than 10 years","Yes","No","Under $5 million","$5 million or more","Sole proprietorship","Incorporated business","Other","President/Owner","Other","Yes","No","10 years or less","More than 10 years","Yes","No"]
["H4"]
["Unweighted Totals :",605,303,302,255,42,119,181,91,194,285,17,163,96,43,262,40,246,53,112,173,145,149]
["Atlantic",40,16,24,22,2,9,15,9,13,23,1,12,8,4,20,4,16,0,6,10,11,5]
[null,7.0000000000000007E-2,0.05,0.08,0.09,0.05,0.08,0.08,0.1,7.0000000000000007E-2,0.08,0.06,7.0000000000000007E-2,0.08,0.09,0.08,0.1,7.0000000000000007E-2,0,0.05,0.06,0.08,0.03]
["Quebec",130,82,48,38,10,24,24,15,32,47,1,31,8,9,43,5,58,23,32,45,24,55]
[null,0.21,0.27,0.16,0.15,0.24,0.2,0.13,0.16,0.16,0.16,0.06,0.19,0.08,0.21,0.16,0.13,0.24,0.43,0.28999999999999998,0.26,0.17,0.37]
[null,null,"++++","----",null,null,null,null,null,null,null,null,null,"--",null,null,null,"---","+++",null,null,"----","++++"]
["Ontario",234,110,124,106,14,47,77,39,73,113,11,71,35,18,109,15,87,21,44,62,53,54]
[null,0.39,0.36,0.41,0.42,0.33,0.39,0.43,0.43,0.38,0.4,0.65,0.44,0.36,0.42,0.42,0.38,0.35,0.4,0.39,0.36,0.37,0.36]
["Western Canada",182,84,98,83,14,37,61,27,70,94,4,44,43,11,83,15,75,8,26,53,51,31]
[null,0.3,0.28000000000000003,0.32,0.33,0.33,0.31,0.34,0.3,0.36,0.33,0.24,0.27,0.45,0.26,0.32,0.38,0.3,0.15,0.23,0.31,0.35,0.21]
[null,null,null,null,null,null,null,null,null,null,null,null,"--","+++",null,null,null,"++","--",null,null,"+++","---"]
["Territories (Nunavut, Yukon, Northwest)",2,2,0,0,0,0,0,0,0,0,0,0,0,0,0,0,2,0,1,1,1,0]
[null,0,0.01,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0.01,0,0.01,0.01,0.01,0]
["National operation/Locations in multiple regions",8,5,3,3,0,1,2,0,2,3,0,2,0,1,2,1,4,1,3,2,1,4]
[null,0.01,0.02,0.01,0.01,0,0.01,0.01,0,0.01,0.01,0,0.01,0,0.02,0.01,0.03,0.02,0.02,0.03,0.01,0.01,0.03]
["I would rather not say",9,4,5,3,2,1,2,1,4,5,0,3,2,0,5,0,4,0,0,0,4,0]
[null,0.01,0.01,0.02,0.01,0.05,0.01,0.01,0.01,0.02,0.02,0,0.02,0.02,0,0.02,0,0.02,0,0,0,0.03,0]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,"++","--"]
["Erreur type a 50%:",3.98,5.63,5.64,6.14,15.12,8.98,7.28,10.27,7.04,5.8,23.77,7.68,10,14.94,6.05,15.49,6.25,13.46,9.26,7.45,8.14,8.0299999999999994]
["Des prop. (0.95) a 5%:",1.74,2.4500000000000002,2.46,2.68,6.59,3.92,3.18,4.4800000000000004,3.07,2.5299999999999998,10.36,3.35,4.3600000000000003,6.51,2.64,6.75,2.72,5.87,4.04,3.25,3.55,3.5]
[]
["In which region is your business based: "]
["No:246",null,"ALL RESPONDENTS"]
[null,null,"Region of Business (H4)",null,null,null,"Overall CRA performance (B1)",null,null,"Overall Satisfaction with Quality of Service (D5)",null,null,"Attitudes Toward Taxation (CM6)"]
["BAN2","Total","Atlantic","Quebec","Ontario","Western Canada","Good (8-10)","Neutral (4-7)","Poor (0-3)","Satisfied (8-10)","Neutral (4-7)","Dissatisfied (0-3)","Significantly too much","Somewhat too much","About the right amount","Too little"]
["H4"]
["Unweighted Totals :",605,40,130,234,184,190,304,90,90,90,54,137,182,191,55]
["Atlantic",40,40,0,0,0,12,24,3,7,9,4,11,14,10,2]
[null,7.0000000000000007E-2,1,0,0,0,0.06,0.08,0.03,0.08,0.1,7.0000000000000007E-2,0.08,0.08,0.05,0.04]
[null,null,"++++","----","----","----"]
["Quebec",130,0,130,0,0,53,55,13,22,10,6,30,37,40,19]
[null,0.21,0,1,0,0,0.28000000000000003,0.18,0.14000000000000001,0.24,0.11,0.11,0.22,0.2,0.21,0.35]
[null,null,"----","++++","----","----","+++",null,null,"+++",null,null,null,null,null,"++"]
["Ontario",234,0,0,234,0,71,121,36,36,36,19,52,66,76,22]
[null,0.39,0,0,1,0,0.37,0.4,0.4,0.4,0.4,0.35,0.38,0.36,0.4,0.4]
[null,null,"----","----","++++","----"]
["Western Canada",182,0,0,0,182,48,99,31,24,33,21,39,62,60,10]
[null,0.3,0,0,0,0.99,0.25,0.33,0.34,0.27,0.37,0.39,0.28000000000000003,0.34,0.31,0.18]
[null,null,"----","----","----","++++",null,null,null,null,null,null,null,null,null,"--"]
["Territories (Nunavut, Yukon, Northwest)",2,0,0,0,2,0,1,1,0,0,1,1,0,1,0]
[null,0,0,0,0,0.01,0,0,0.01,0,0,0.02,0.01,0,0.01,0]
[null,null,null,null,null,"++"]
["National operation/Locations in multiple regions",8,0,0,0,0,4,2,1,0,0,1,1,2,2,1]
[null,0.01,0,0,0,0,0.02,0.01,0.01,0,0,0.02,0.01,0.01,0.01,0.02]
["I would rather not say",9,0,0,0,0,2,2,5,1,2,2,3,1,2,1]
[null,0.01,0,0,0,0,0.01,0.01,0.06,0.01,0.02,0.04,0.02,0.01,0.01,0.02]
[null,null,null,null,null,null,null,null,"++++"]
["Erreur type a 50%:",3.98,15.49,8.6,6.41,7.22,7.11,5.62,10.33,10.33,10.33,13.34,8.3699999999999992,7.26,7.09,13.21]
["Des prop. (0.95) a 5%:",1.74,6.75,3.75,2.79,3.15,3.1,2.4500000000000002,4.5,4.5,4.5,5.81,3.65,3.17,3.09,5.76]
[]
["SMEs "]
["No:247",null,null,null,"SME RESPONDENTS ONLY",null,null,null,null,null,null,null,null,null,null,null,null,"TAX INTERMEDIARIES ONLY"]
[null,null,"Type",null,"Visited the CRA Website (E1)",null,"Lenght of Time in Business (H3)",null,"Contacted CRA in Past 12 Months (D1)",null,"Annual Revenue (A3)",null,"Company Type (A4)",null,null,"Position (A6)",null,"Visited the CRA Website (E1)",null,"Lenght of Time in Business (H3)",null,"Contacted CRA in Past 12 Months (D1)"]
[null,"Total","Tax Intermediaries","SME","Yes","No","10 years or less","More than 10 years","Yes","No","Under $5 million","$5 million or more","Sole proprietorship","Incorporated business","Other","President/Owner","Other","Yes","No","10 years or less","More than 10 years","Yes","No"]
["PROV1"]
["Unweighted Totals :",302,0,302,255,42,119,181,91,194,285,17,163,96,43,262,40,0,0,0,0,0,0]
["Atlantic",24,0,24,22,2,9,15,9,13,23,1,12,8,4,20,4,0,0,0,0,0,0]
[null,0.08,0,0.08,0.09,0.05,0.08,0.08,0.1,7.0000000000000007E-2,0.08,0.06,7.0000000000000007E-2,0.08,0.09,0.08,0.1,0,0,0,0,0,0]
["Quebec",48,0,48,38,10,24,24,15,32,47,1,31,8,9,43,5,0,0,0,0,0,0]
[null,0.16,0,0.16,0.15,0.24,0.2,0.13,0.16,0.16,0.16,0.06,0.19,0.08,0.21,0.16,0.13,0,0,0,0,0,0]
[null,null,null,null,null,null,null,null,null,null,null,null,null,"--"]
["Ontario",124,0,124,106,14,47,77,39,73,113,11,71,35,18,109,15,0,0,0,0,0,0]
[null,0.41,0,0.41,0.42,0.33,0.39,0.43,0.43,0.38,0.4,0.65,0.44,0.36,0.42,0.42,0.38,0,0,0,0,0,0]
["Western Canada",98,0,98,83,14,37,61,27,70,94,4,44,43,11,83,15,0,0,0,0,0,0]
[null,0.32,0,0.32,0.33,0.33,0.31,0.34,0.3,0.36,0.33,0.24,0.27,0.45,0.26,0.32,0.38,0,0,0,0,0,0]
[null,null,null,null,null,null,null,null,null,null,null,null,"--","+++"]
["National operation/Locations in multiple regions",3,0,3,3,0,1,2,0,2,3,0,2,0,1,2,1,0,0,0,0,0,0]
[null,0.01,0,0.01,0.01,0,0.01,0.01,0,0.01,0.01,0,0.01,0,0.02,0.01,0.03,0,0,0,0,0,0]
["I would rather not say",5,0,5,3,2,1,2,1,4,5,0,3,2,0,5,0,0,0,0,0,0,0]
[null,0.02,0,0.02,0.01,0.05,0.01,0.01,0.01,0.02,0.02,0,0.02,0.02,0,0.02,0,0,0,0,0,0,0]
["Erreur type a 50%:",5.64,"*",5.64,6.14,15.12,8.98,7.28,10.27,7.04,5.8,23.77,7.68,10,14.94,6.05,15.49,"*","*","*","*","*","*"]
["Des prop. (0.95) a 5%:",2.46,"*",2.46,2.68,6.59,3.92,3.18,4.4800000000000004,3.07,2.5299999999999998,10.36,3.35,4.3600000000000003,6.51,2.64,6.75,"*","*","*","*","*","*"]
[]
["SMEs "]
["No:248",null,"ALL RESPONDENTS"]
[null,null,"Region of Business (H4)",null,null,null,"Overall CRA performance (B1)",null,null,"Overall Satisfaction with Quality of Service (D5)",null,null,"Attitudes Toward Taxation (CM6)"]
["BAN2","Total","Atlantic","Quebec","Ontario","Western Canada","Good (8-10)","Neutral (4-7)","Poor (0-3)","Satisfied (8-10)","Neutral (4-7)","Dissatisfied (0-3)","Significantly too much","Somewhat too much","About the right amount","Too little"]
["PROV1"]
["Unweighted Totals :",302,24,48,124,98,88,160,43,28,40,22,71,91,87,29]
["Atlantic",24,24,0,0,0,6,15,2,2,7,0,5,10,7,0]
[null,0.08,1,0,0,0,7.0000000000000007E-2,0.09,0.05,7.0000000000000007E-2,0.18,0,7.0000000000000007E-2,0.11,0.08,0]
[null,null,null,"--","----","----",null,null,null,null,"++"]
["Quebec",48,0,48,0,0,17,23,4,6,4,5,15,11,11,10]
[null,0.16,0,1,0,0,0.19,0.14000000000000001,0.09,0.21,0.1,0.23,0.21,0.12,0.13,0.34]
[null,null,null,"++++","----","----"]
["Ontario",124,0,0,124,0,35,66,21,14,17,7,28,33,38,13]
[null,0.41,0,0,1,0,0.4,0.41,0.49,0.5,0.43,0.32,0.39,0.36,0.44,0.45]
[null,null,null,"----","++++","----"]
["Western Canada",98,0,0,0,98,25,55,14,5,12,10,22,36,29,4]
[null,0.32,0,0,0,1,0.28000000000000003,0.34,0.33,0.18,0.3,0.45,0.31,0.4,0.33,0.14000000000000001]
[null,null,null,"----","----","++++"]
["National operation/Locations in multiple regions",3,0,0,0,0,3,0,0,0,0,0,0,1,1,1]
[null,0.01,0,0,0,0,0.03,0,0,0,0,0,0,0.01,0.01,0.03]
[null,null,null,null,null,null,"+++"]
["I would rather not say",5,0,0,0,0,2,1,2,1,0,0,1,0,1,1]
[null,0.02,0,0,0,0,0.02,0.01,0.05,0.04,0,0,0.01,0,0.01,0.03]
["Erreur type a 50%:",5.64,20,14.14,8.8000000000000007,9.9,10.45,7.75,14.94,18.52,15.49,20.89,11.63,10.27,10.51,18.2]
["Des prop. (0.95) a 5%:",2.46,8.7200000000000006,6.17,3.84,4.32,4.55,3.38,6.51,8.07,6.75,9.11,5.07,4.4800000000000004,4.58,7.93]
[]
["Tax Intermediaries "]
["No:249",null,null,null,"SME RESPONDENTS ONLY",null,null,null,null,null,null,null,null,null,null,null,null,"TAX INTERMEDIARIES ONLY"]
[null,null,"Type",null,"Visited the CRA Website (E1)",null,"Lenght of Time in Business (H3)",null,"Contacted CRA in Past 12 Months (D1)",null,"Annual Revenue (A3)",null,"Company Type (A4)",null,null,"Position (A6)",null,"Visited the CRA Website (E1)",null,"Lenght of Time in Business (H3)",null,"Contacted CRA in Past 12 Months (D1)"]
[null,"Total","Tax Intermediaries","SME","Yes","No","10 years or less","More than 10 years","Yes","No","Under $5 million","$5 million or more","Sole proprietorship","Incorporated business","Other","President/Owner","Other","Yes","No","10 years or less","More than 10 years","Yes","No"]
["PROV2"]
["Unweighted Totals :",303,303,0,0,0,0,0,0,0,0,0,0,0,0,0,0,246,53,112,173,145,149]
["Atlantic",16,16,0,0,0,0,0,0,0,0,0,0,0,0,0,0,16,0,6,10,11,5]
[null,0.05,0.05,0,0,0,0,0,0,0,0,0,0,0,0,0,0,7.0000000000000007E-2,0,0.05,0.06,0.08,0.03]
["Quebec",82,82,0,0,0,0,0,0,0,0,0,0,0,0,0,0,58,23,32,45,24,55]
[null,0.27,0.27,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0.24,0.43,0.28999999999999998,0.26,0.17,0.37]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,"---","+++",null,null,"----","++++"]
["Ontario",110,110,0,0,0,0,0,0,0,0,0,0,0,0,0,0,87,21,44,62,53,54]
[null,0.36,0.36,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0.35,0.4,0.39,0.36,0.37,0.36]
["Western Canada",86,86,0,0,0,0,0,0,0,0,0,0,0,0,0,0,77,8,27,54,52,31]
[null,0.28000000000000003,0.28000000000000003,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0.31,0.15,0.24,0.31,0.36,0.21]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,"++","--",null,null,"+++","---"]
["National operation/Locations in multiple regions",5,5,0,0,0,0,0,0,0,0,0,0,0,0,0,0,4,1,3,2,1,4]
[null,0.02,0.02,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0.02,0.02,0.03,0.01,0.01,0.03]
["I would rather not say",4,4,0,0,0,0,0,0,0,0,0,0,0,0,0,0,4,0,0,0,4,0]
[null,0.01,0.01,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0.02,0,0,0,0.03,0]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,"++","--"]
["Erreur type a 50%:",5.63,5.63,"*","*","*","*","*","*","*","*","*","*","*","*","*","*",6.25,13.46,9.26,7.45,8.14,8.0299999999999994]
["Des prop. (0.95) a 5%:",2.4500000000000002,2.4500000000000002,"*","*","*","*","*","*","*","*","*","*","*","*","*","*",2.72,5.87,4.04,3.25,3.55,3.5]
[]
["Tax Intermediaries "]
["No:250",null,"ALL RESPONDENTS"]
[null,null,"Region of Business (H4)",null,null,null,"Overall CRA performance (B1)",null,null,"Overall Satisfaction with Quality of Service (D5)",null,null,"Attitudes Toward Taxation (CM6)"]
["BAN2","Total","Atlantic","Quebec","Ontario","Western Canada","Good (8-10)","Neutral (4-7)","Poor (0-3)","Satisfied (8-10)","Neutral (4-7)","Dissatisfied (0-3)","Significantly too much","Somewhat too much","About the right amount","Too little"]
["PROV2"]
["Unweighted Totals :",303,16,82,110,86,102,144,47,62,50,32,66,91,104,26]
["Atlantic",16,16,0,0,0,6,9,1,5,2,4,6,4,3,2]
[null,0.05,1,0,0,0,0.06,0.06,0.02,0.08,0.04,0.13,0.09,0.04,0.03,0.08]
[null,null,null,"--","---","---"]
["Quebec",82,0,82,0,0,36,32,9,16,6,1,15,26,29,9]
[null,0.27,0,1,0,0,0.35,0.22,0.19,0.26,0.12,0.03,0.23,0.28999999999999998,0.28000000000000003,0.35]
[null,null,null,"++++","----","----","++",null,null,"+++",null,"--"]
["Ontario",110,0,0,110,0,36,55,15,22,19,12,24,33,38,9]
[null,0.36,0,0,1,0,0.35,0.38,0.32,0.35,0.38,0.38,0.36,0.36,0.37,0.35]
[null,null,null,"----","++++","----"]
["Western Canada",86,0,0,0,86,23,45,18,19,21,12,18,26,32,6]
[null,0.28000000000000003,0,0,0,1,0.23,0.31,0.38,0.31,0.42,0.38,0.27,0.28999999999999998,0.31,0.23]
[null,null,null,"----","----","++++"]
["National operation/Locations in multiple regions",5,0,0,0,0,1,2,1,0,0,1,1,1,1,0]
[null,0.02,0,0,0,0,0.01,0.01,0.02,0,0,0.03,0.02,0.01,0.01,0]
["I would rather not say",4,0,0,0,0,0,1,3,0,2,2,2,1,1,0]
[null,0.01,0,0,0,0,0,0.01,0.06,0,0.04,0.06,0.03,0.01,0.01,0]
[null,null,null,null,null,null,null,null,"+++"]
["Erreur type a 50%:",5.63,24.5,10.82,9.34,10.57,9.6999999999999993,8.17,14.29,12.45,13.86,17.32,12.06,10.27,9.61,19.22]
["Des prop. (0.95) a 5%:",2.4500000000000002,10.68,4.72,4.07,4.6100000000000003,4.2300000000000004,3.56,6.23,5.42,6.04,7.55,5.26,4.4800000000000004,4.1900000000000004,8.3800000000000008]
[]
["Banner 1. SME + TAX INTERMIEDIARIES "]
["No:251",null,null,null,"SME RESPONDENTS ONLY",null,null,null,null,null,null,null,null,null,null,null,null,"TAX INTERMEDIARIES ONLY"]
[null,null,"Type",null,"Visited the CRA Website (E1)",null,"Lenght of Time in Business (H3)",null,"Contacted CRA in Past 12 Months (D1)",null,"Annual Revenue (A3)",null,"Company Type (A4)",null,null,"Position (A6)",null,"Visited the CRA Website (E1)",null,"Lenght of Time in Business (H3)",null,"Contacted CRA in Past 12 Months (D1)"]
[null,"Total","Tax Intermediaries","SME","Yes","No","10 years or less","More than 10 years","Yes","No","Under $5 million","$5 million or more","Sole proprietorship","Incorporated business","Other","President/Owner","Other","Yes","No","10 years or less","More than 10 years","Yes","No"]
["BAN1"]
["Unweighted Totals :",605,303,302,255,42,119,181,91,194,285,17,163,96,43,262,40,246,53,112,173,145,149]
["Tax Intermediaries",303,303,0,0,0,0,0,0,0,0,0,0,0,0,0,0,246,53,112,173,145,149]
[null,0.5,1,0,0,0,0,0,0,0,0,0,0,0,0,0,0,1,1,1,1,1,1]
[null,null,"++++","----"]
["SME",302,0,302,255,42,119,181,91,194,285,17,163,96,43,262,40,0,0,0,0,0,0]
[null,0.5,0,1,1,1,1,1,1,1,1,1,1,1,1,1,1,0,0,0,0,0,0]
[null,null,"----","++++"]
["Yes, Visited the CRA Website (E1) ***SME***",255,0,255,255,0,101,154,84,157,243,12,139,83,33,223,32,0,0,0,0,0,0]
[null,0.42,0,0.84,1,0,0.85,0.85,0.92,0.81,0.85,0.71,0.85,0.86,0.77,0.85,0.8,0,0,0,0,0,0]
[null,null,"----","++++","++++","----",null,null,"++","--"]
["No",42,0,42,0,42,17,23,6,33,38,4,22,12,8,35,7,0,0,0,0,0,0]
[null,7.0000000000000007E-2,0,0.14000000000000001,0,1,0.14000000000000001,0.13,7.0000000000000007E-2,0.17,0.13,0.24,0.13,0.13,0.19,0.13,0.18,0,0,0,0,0,0]
[null,null,"----","++++","----","++++",null,null,"--","++"]
["10 years or less, Lenght of Time in Business (H3)",119,0,119,101,17,119,0,31,83,116,3,78,33,8,108,11,0,0,0,0,0,0]
[null,0.2,0,0.39,0.4,0.4,1,0,0.34,0.43,0.41,0.18,0.48,0.34,0.19,0.41,0.28000000000000003,0,0,0,0,0,0]
[null,null,"----","++++",null,null,"++++","----",null,null,null,null,"+++",null,"---"]
["More than 10 years",181,0,181,154,23,0,181,60,109,167,14,84,62,35,152,29,0,0,0,0,0,0]
[null,0.3,0,0.6,0.6,0.55000000000000004,0,1,0.66,0.56000000000000005,0.59,0.82,0.52,0.65,0.81,0.57999999999999996,0.73,0,0,0,0,0,0]
[null,null,"----","++++",null,null,"----","++++",null,null,null,null,"---",null,"+++"]
["Yes, Contacted CRA in Past 12 Months (D1)",91,0,91,84,6,31,60,91,0,84,7,43,37,11,76,15,0,0,0,0,0,0]
[null,0.15,0,0.3,0.33,0.14000000000000001,0.26,0.33,1,0,0.28999999999999998,0.41,0.26,0.39,0.26,0.28999999999999998,0.38,0,0,0,0,0,0]
[null,null,"----","++++","++","--",null,null,"++++","----",null,null,null,"++"]
["No",194,0,194,157,33,83,109,0,194,186,8,111,55,28,174,20,0,0,0,0,0,0]
[null,0.32,0,0.64,0.62,0.79,0.7,0.6,0,1,0.65,0.47,0.68,0.56999999999999995,0.65,0.66,0.5,0,0,0,0,0,0]
[null,null,"----","++++","--","++",null,null,"----","++++",null,null,null,null,null,"++","--"]
["Under $5 million, Annual Revenue (A3)",285,0,285,243,38,116,167,84,186,285,0,158,91,36,254,31,0,0,0,0,0,0]
[null,0.47,0,0.94,0.95,0.9,0.97,0.92,0.92,0.96,1,0,0.97,0.95,0.84,0.97,0.78,0,0,0,0,0,0]
[null,null,"----","++++",null,null,null,null,null,null,null,null,"++",null,"---","++++","----"]
["$5 million or more",17,0,17,12,4,3,14,7,8,0,17,5,5,7,8,9,0,0,0,0,0,0]
[null,0.03,0,0.06,0.05,0.1,0.03,0.08,0.08,0.04,0,1,0.03,0.05,0.16,0.03,0.23,0,0,0,0,0,0]
[null,null,"----","++++",null,null,null,null,null,null,null,null,"--",null,"+++","----","++++"]
["Sole proprietorship, Company Type (A4)",163,0,163,139,22,78,84,43,111,158,5,163,0,0,158,5,0,0,0,0,0,0]
[null,0.27,0,0.54,0.55000000000000004,0.52,0.66,0.46,0.47,0.56999999999999995,0.55000000000000004,0.28999999999999998,1,0,0,0.6,0.13,0,0,0,0,0,0]
[null,null,"----","++++",null,null,"+++","---",null,null,null,null,"++++","----","----","++++","----"]
["Incorporated business",96,0,96,83,12,33,62,37,55,91,5,0,96,0,78,18,0,0,0,0,0,0]
[null,0.16,0,0.32,0.33,0.28999999999999998,0.28000000000000003,0.34,0.41,0.28000000000000003,0.32,0.28999999999999998,0,1,0,0.3,0.45,0,0,0,0,0,0]
[null,null,"----","++++",null,null,null,null,"++","--",null,null,"----","++++","----"]
["Other",43,0,43,33,8,8,35,11,28,36,7,0,0,43,26,17,0,0,0,0,0,0]
[null,7.0000000000000007E-2,0,0.14000000000000001,0.13,0.19,7.0000000000000007E-2,0.19,0.12,0.14000000000000001,0.13,0.41,0,0,1,0.1,0.43,0,0,0,0,0,0]
[null,null,"----","++++",null,null,"---","+++",null,null,null,null,"----","----","++++","----","++++"]
["President/Owner, Position (A6)",262,0,262,223,35,108,152,76,174,254,8,158,78,26,262,0,0,0,0,0,0,0]
[null,0.43,0,0.87,0.87,0.83,0.91,0.84,0.84,0.9,0.89,0.47,0.97,0.81,0.6,1,0,0,0,0,0,0,0]
[null,null,"----","++++",null,null,null,null,null,null,null,null,"++++",null,"----","++++","----"]
["Other",40,0,40,32,7,11,29,15,20,31,9,5,18,17,0,40,0,0,0,0,0,0]
[null,7.0000000000000007E-2,0,0.13,0.13,0.17,0.09,0.16,0.16,0.1,0.11,0.53,0.03,0.19,0.4,0,1,0,0,0,0,0,0]
[null,null,"----","++++",null,null,null,null,null,null,null,null,"----",null,"++++","----","++++"]
["Yes, Visited the CRA Website (E1) ***TAX***",246,246,0,0,0,0,0,0,0,0,0,0,0,0,0,0,246,0,89,144,134,105]
[null,0.41,0.81,0,0,0,0,0,0,0,0,0,0,0,0,0,0,1,0,0.79,0.83,0.92,0.7]
[null,null,"++++","----",null,null,null,null,null,null,null,null,null,null,null,null,null,"++++","----",null,null,"++++","----"]
["No",53,53,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,53,22,27,10,41]
[null,0.09,0.17,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,1,0.2,0.16,7.0000000000000007E-2,0.28000000000000003]
[null,null,"++++","----",null,null,null,null,null,null,null,null,null,null,null,null,null,"----","++++",null,null,"----","++++"]
["10 years or less, Lenght of Time in Business (H3)",112,112,0,0,0,0,0,0,0,0,0,0,0,0,0,0,89,22,112,0,53,56]
[null,0.19,0.37,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0.36,0.42,1,0,0.37,0.38]
[null,null,"++++","----",null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,"++++","----"]
["More than 10 years",173,173,0,0,0,0,0,0,0,0,0,0,0,0,0,0,144,27,0,173,84,84]
[null,0.28999999999999998,0.56999999999999995,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0.59,0.51,0,1,0.57999999999999996,0.56000000000000005]
[null,null,"++++","----",null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,"----","++++"]
["Yes, Contacted CRA in Past 12 Months (D1)",145,145,0,0,0,0,0,0,0,0,0,0,0,0,0,0,134,10,53,84,145,0]
[null,0.24,0.48,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0.54,0.19,0.47,0.49,1,0]
[null,null,"++++","----",null,null,null,null,null,null,null,null,null,null,null,null,null,"++++","----",null,null,"++++","----"]
["No",149,149,0,0,0,0,0,0,0,0,0,0,0,0,0,0,105,41,56,84,0,149]
[null,0.25,0.49,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0.43,0.77,0.5,0.49,0,1]
[null,null,"++++","----",null,null,null,null,null,null,null,null,null,null,null,null,null,"----","++++",null,null,"----","++++"]
["Erreur type a 50%:",3.98,5.63,5.64,6.14,15.12,8.98,7.28,10.27,7.04,5.8,23.77,7.68,10,14.94,6.05,15.49,6.25,13.46,9.26,7.45,8.14,8.0299999999999994]
["Des prop. (0.95) a 5%:",1.74,2.4500000000000002,2.46,2.68,6.59,3.92,3.18,4.4800000000000004,3.07,2.5299999999999998,10.36,3.35,4.3600000000000003,6.51,2.64,6.75,2.72,5.87,4.04,3.25,3.55,3.5]
[]
["Banner 1. SME + TAX INTERMIEDIARIES "]
["No:252",null,"ALL RESPONDENTS"]
[null,null,"Region of Business (H4)",null,null,null,"Overall CRA performance (B1)",null,null,"Overall Satisfaction with Quality of Service (D5)",null,null,"Attitudes Toward Taxation (CM6)"]
["BAN2","Total","Atlantic","Quebec","Ontario","Western Canada","Good (8-10)","Neutral (4-7)","Poor (0-3)","Satisfied (8-10)","Neutral (4-7)","Dissatisfied (0-3)","Significantly too much","Somewhat too much","About the right amount","Too little"]
["BAN1"]
["Unweighted Totals :",605,40,130,234,184,190,304,90,90,90,54,137,182,191,55]
["Tax Intermediaries",303,16,82,110,86,102,144,47,62,50,32,66,91,104,26]
[null,0.5,0.4,0.63,0.47,0.47,0.54,0.47,0.52,0.69,0.56000000000000005,0.59,0.48,0.5,0.54,0.47]
[null,null,null,"++++"]
["SME",302,24,48,124,98,88,160,43,28,40,22,71,91,87,29]
[null,0.5,0.6,0.37,0.53,0.53,0.46,0.53,0.48,0.31,0.44,0.41,0.52,0.5,0.46,0.53]
[null,null,null,"----"]
["Yes, Visited the CRA Website (E1) ***SME***",255,22,38,106,83,80,130,38,26,38,19,60,75,74,27]
[null,0.42,0.55000000000000004,0.28999999999999998,0.45,0.45,0.42,0.43,0.42,0.28999999999999998,0.42,0.35,0.44,0.41,0.39,0.49]
[null,null,null,"----"]
["No",42,2,10,14,14,7,26,5,2,1,3,10,14,11,2]
[null,7.0000000000000007E-2,0.05,0.08,0.06,0.08,0.04,0.09,0.06,0.02,0.01,0.06,7.0000000000000007E-2,0.08,0.06,0.04]
[null,null,null,null,null,null,null,"++"]
["10 years or less, Lenght of Time in Business (H3)",119,9,24,47,37,36,66,14,11,13,7,22,38,37,8]
[null,0.2,0.23,0.18,0.2,0.2,0.19,0.22,0.16,0.12,0.14000000000000001,0.13,0.16,0.21,0.19,0.15]
["More than 10 years",181,15,24,77,61,52,93,28,17,27,15,49,53,49,21]
[null,0.3,0.38,0.18,0.33,0.33,0.27,0.31,0.31,0.19,0.3,0.28000000000000003,0.36,0.28999999999999998,0.26,0.38]
[null,null,null,"---"]
["Yes, Contacted CRA in Past 12 Months (D1)",91,9,15,39,27,21,48,22,28,40,22,29,25,25,9]
[null,0.15,0.23,0.12,0.17,0.15,0.11,0.16,0.24,0.31,0.44,0.41,0.21,0.14000000000000001,0.13,0.16]
[null,null,null,null,null,null,"--",null,"++",null,null,null,"++"]
["No",194,13,32,73,70,59,107,17,0,0,0,37,60,60,20]
[null,0.32,0.33,0.25,0.31,0.38,0.31,0.35,0.19,0,0,0,0.27,0.33,0.31,0.36]
[null,null,null,"--",null,"++",null,"++","---"]
["Under $5 million, Annual Revenue (A3)",285,23,47,113,94,86,150,38,27,36,20,64,87,82,28]
[null,0.47,0.57999999999999996,0.36,0.48,0.51,0.45,0.49,0.42,0.3,0.4,0.37,0.47,0.48,0.43,0.51]
[null,null,null,"---"]
["$5 million or more",17,1,1,11,4,2,10,5,1,4,2,7,4,5,1]
[null,0.03,0.03,0.01,0.05,0.02,0.01,0.03,0.06,0.01,0.04,0.04,0.05,0.02,0.03,0.02]
[null,null,null,null,"++"]
["Sole proprietorship, Company Type (A4)",163,12,31,71,44,52,82,21,16,18,9,34,50,44,16]
[null,0.27,0.3,0.24,0.3,0.24,0.27,0.27,0.23,0.18,0.2,0.17,0.25,0.27,0.23,0.28999999999999998]
["Incorporated business",96,8,8,35,43,26,52,15,10,15,11,28,24,32,7]
[null,0.16,0.2,0.06,0.15,0.23,0.14000000000000001,0.17,0.17,0.11,0.17,0.2,0.2,0.13,0.17,0.13]
[null,null,null,"----",null,"++++"]
["Other",43,4,9,18,11,10,26,7,2,7,2,9,17,11,6]
[null,7.0000000000000007E-2,0.1,7.0000000000000007E-2,0.08,0.06,0.05,0.09,0.08,0.02,0.08,0.04,7.0000000000000007E-2,0.09,0.06,0.11]
["President/Owner, Position (A6)",262,20,43,109,83,76,137,38,24,34,17,60,81,72,26]
[null,0.43,0.5,0.33,0.47,0.45,0.4,0.45,0.42,0.27,0.38,0.31,0.44,0.45,0.38,0.47]
[null,null,null,"---"]
["Other",40,4,5,15,15,12,23,5,4,6,5,11,10,15,3]
[null,7.0000000000000007E-2,0.1,0.04,0.06,0.08,0.06,0.08,0.06,0.04,7.0000000000000007E-2,0.09,0.08,0.05,0.08,0.05]
["Yes, Visited the CRA Website (E1) ***TAX***",246,16,58,87,77,81,119,41,56,46,31,61,73,80,22]
[null,0.41,0.4,0.45,0.37,0.42,0.43,0.39,0.46,0.62,0.51,0.56999999999999995,0.45,0.4,0.42,0.4]
["No",53,0,23,21,8,21,22,6,5,4,1,5,16,24,4]
[null,0.09,0,0.18,0.09,0.04,0.11,7.0000000000000007E-2,7.0000000000000007E-2,0.06,0.04,0.02,0.04,0.09,0.13,7.0000000000000007E-2]
[null,null,"--","++++",null,"---",null,null,null,null,null,null,"--",null,"++"]
["10 years or less, Lenght of Time in Business (H3)",112,6,32,44,27,44,56,8,25,16,11,26,33,38,10]
[null,0.19,0.15,0.25,0.19,0.15,0.23,0.18,0.09,0.28000000000000003,0.18,0.2,0.19,0.18,0.2,0.18]
[null,null,null,"++",null,null,"++",null,"--"]
["More than 10 years",173,10,45,62,54,56,79,32,35,31,18,36,51,62,14]
[null,0.28999999999999998,0.25,0.35,0.26,0.28999999999999998,0.28999999999999998,0.26,0.36,0.39,0.34,0.33,0.26,0.28000000000000003,0.32,0.25]
["Yes, Contacted CRA in Past 12 Months (D1)",145,11,24,53,52,43,69,31,62,50,32,44,39,44,13]
[null,0.24,0.28000000000000003,0.18,0.23,0.28000000000000003,0.23,0.23,0.34,0.69,0.56000000000000005,0.59,0.32,0.21,0.23,0.24]
[null,null,null,null,null,null,null,null,"++",null,null,null,"++"]
["No",149,5,55,54,31,56,71,14,0,0,0,19,51,57,12]
[null,0.25,0.13,0.42,0.23,0.17,0.28999999999999998,0.23,0.16,0,0,0,0.14000000000000001,0.28000000000000003,0.3,0.22]
[null,null,null,"++++",null,"---","++",null,"--",null,null,null,"----",null,"++"]
["Erreur type a 50%:",3.98,15.49,8.6,6.41,7.22,7.11,5.62,10.33,10.33,10.33,13.34,8.3699999999999992,7.26,7.09,13.21]
["Des prop. (0.95) a 5%:",1.74,6.75,3.75,2.79,3.15,3.1,2.4500000000000002,4.5,4.5,4.5,5.81,3.65,3.17,3.09,5.76]
[]
["Banner 2 : ALL RESPONDENTS "]
["No:253",null,null,null,"SME RESPONDENTS ONLY",null,null,null,null,null,null,null,null,null,null,null,null,"TAX INTERMEDIARIES ONLY"]
[null,null,"Type",null,"Visited the CRA Website (E1)",null,"Lenght of Time in Business (H3)",null,"Contacted CRA in Past 12 Months (D1)",null,"Annual Revenue (A3)",null,"Company Type (A4)",null,null,"Position (A6)",null,"Visited the CRA Website (E1)",null,"Lenght of Time in Business (H3)",null,"Contacted CRA in Past 12 Months (D1)"]
[null,"Total","Tax Intermediaries","SME","Yes","No","10 years or less","More than 10 years","Yes","No","Under $5 million","$5 million or more","Sole proprietorship","Incorporated business","Other","President/Owner","Other","Yes","No","10 years or less","More than 10 years","Yes","No"]
["BAN2"]
["Unweighted Totals :",605,303,302,255,42,119,181,91,194,285,17,163,96,43,262,40,246,53,112,173,145,149]
["Atlantic, Region of Business (H4)",40,16,24,22,2,9,15,9,13,23,1,12,8,4,20,4,16,0,6,10,11,5]
[null,7.0000000000000007E-2,0.05,0.08,0.09,0.05,0.08,0.08,0.1,7.0000000000000007E-2,0.08,0.06,7.0000000000000007E-2,0.08,0.09,0.08,0.1,7.0000000000000007E-2,0,0.05,0.06,0.08,0.03]
["Quebec",130,82,48,38,10,24,24,15,32,47,1,31,8,9,43,5,58,23,32,45,24,55]
[null,0.21,0.27,0.16,0.15,0.24,0.2,0.13,0.16,0.16,0.16,0.06,0.19,0.08,0.21,0.16,0.13,0.24,0.43,0.28999999999999998,0.26,0.17,0.37]
[null,null,"++++","----",null,null,null,null,null,null,null,null,null,"--",null,null,null,"---","+++",null,null,"----","++++"]
["Ontario",234,110,124,106,14,47,77,39,73,113,11,71,35,18,109,15,87,21,44,62,53,54]
[null,0.39,0.36,0.41,0.42,0.33,0.39,0.43,0.43,0.38,0.4,0.65,0.44,0.36,0.42,0.42,0.38,0.35,0.4,0.39,0.36,0.37,0.36]
["Western Canada",184,86,98,83,14,37,61,27,70,94,4,44,43,11,83,15,77,8,27,54,52,31]
[null,0.3,0.28000000000000003,0.32,0.33,0.33,0.31,0.34,0.3,0.36,0.33,0.24,0.27,0.45,0.26,0.32,0.38,0.31,0.15,0.24,0.31,0.36,0.21]
[null,null,null,null,null,null,null,null,null,null,null,null,"--","+++",null,null,null,"++","--",null,null,"+++","---"]
["Good (8-10), Overall CRA performance (B1)",190,102,88,80,7,36,52,21,59,86,2,52,26,10,76,12,81,21,44,56,43,56]
[null,0.31,0.34,0.28999999999999998,0.31,0.17,0.3,0.28999999999999998,0.23,0.3,0.3,0.12,0.32,0.27,0.23,0.28999999999999998,0.3,0.33,0.4,0.39,0.32,0.3,0.38]
["Neutral (4-7)",304,144,160,130,26,66,93,48,107,150,10,82,52,26,137,23,119,22,56,79,69,71]
[null,0.5,0.48,0.53,0.51,0.62,0.55000000000000004,0.51,0.53,0.55000000000000004,0.53,0.59,0.5,0.54,0.6,0.52,0.57999999999999996,0.48,0.42,0.5,0.46,0.48,0.48]
["Poor (0-3)",90,47,43,38,5,14,28,22,17,38,5,21,15,7,38,5,41,6,8,32,31,14]
[null,0.15,0.16,0.14000000000000001,0.15,0.12,0.12,0.15,0.24,0.09,0.13,0.28999999999999998,0.13,0.16,0.16,0.15,0.13,0.17,0.11,7.0000000000000007E-2,0.18,0.21,0.09]
[null,null,null,null,null,null,null,null,"++++","----",null,null,null,null,null,null,null,null,null,"---","+++","+++","---"]
["Satisfied (8-10), Overall Satisfaction with Quality of Service (D5)",90,62,28,26,2,11,17,28,0,27,1,16,10,2,24,4,56,5,25,35,62,0]
[null,0.15,0.2,0.09,0.1,0.05,0.09,0.09,0.31,0,0.09,0.06,0.1,0.1,0.05,0.09,0.1,0.23,0.09,0.22,0.2,0.43,0]
[null,null,"++++","----",null,null,null,null,"++++","----",null,null,null,null,null,null,null,"++","--",null,null,"++++","----"]
["Neutral (4-7)",90,50,40,38,1,13,27,40,0,36,4,18,15,7,34,6,46,4,16,31,50,0]
[null,0.15,0.17,0.13,0.15,0.02,0.11,0.15,0.44,0,0.13,0.24,0.11,0.16,0.16,0.13,0.15,0.19,0.08,0.14000000000000001,0.18,0.34,0]
[null,null,null,null,"++","--",null,null,"++++","----",null,null,null,null,null,null,null,"++","--",null,null,"++++","----"]
["Dissatisfied (0-3)",54,32,22,19,3,7,15,22,0,20,2,9,11,2,17,5,31,1,11,18,32,0]
[null,0.09,0.11,7.0000000000000007E-2,7.0000000000000007E-2,7.0000000000000007E-2,0.06,0.08,0.24,0,7.0000000000000007E-2,0.12,0.06,0.11,0.05,0.06,0.13,0.13,0.02,0.1,0.1,0.22,0]
[null,null,null,null,null,null,null,null,"++++","----",null,null,null,null,null,null,null,"++","--",null,null,"++++","----"]
["Significantly too much, Attitudes Toward Taxation (CM6)",137,66,71,60,10,22,49,29,37,64,7,34,28,9,60,11,61,5,26,36,44,19]
[null,0.23,0.22,0.24,0.24,0.24,0.18,0.27,0.32,0.19,0.22,0.41,0.21,0.28999999999999998,0.21,0.23,0.28000000000000003,0.25,0.09,0.23,0.21,0.3,0.13]
[null,null,null,null,null,null,null,null,"++","--",null,null,null,null,null,null,null,"++","--",null,null,"++++","----"]
["Somewhat too much",182,91,91,75,14,38,53,25,60,87,4,50,24,17,81,10,73,16,33,51,39,51]
[null,0.3,0.3,0.3,0.28999999999999998,0.33,0.32,0.28999999999999998,0.27,0.31,0.31,0.24,0.31,0.25,0.4,0.31,0.25,0.3,0.3,0.28999999999999998,0.28999999999999998,0.27,0.34]
["About the right amount",191,104,87,74,11,37,49,25,60,82,5,44,32,11,72,15,80,24,38,62,44,57]
[null,0.32,0.34,0.28999999999999998,0.28999999999999998,0.26,0.31,0.27,0.27,0.31,0.28999999999999998,0.28999999999999998,0.27,0.33,0.26,0.27,0.38,0.33,0.45,0.34,0.36,0.3,0.38]
["Too little",55,26,29,27,2,8,21,9,20,28,1,16,7,6,26,3,22,4,10,14,13,12]
[null,0.09,0.09,0.1,0.11,0.05,7.0000000000000007E-2,0.12,0.1,0.1,0.1,0.06,0.1,7.0000000000000007E-2,0.14000000000000001,0.1,0.08,0.09,0.08,0.09,0.08,0.09,0.08]
["Erreur type a 50%:",3.98,5.63,5.64,6.14,15.12,8.98,7.28,10.27,7.04,5.8,23.77,7.68,10,14.94,6.05,15.49,6.25,13.46,9.26,7.45,8.14,8.0299999999999994]
["Des prop. (0.95) a 5%:",1.74,2.4500000000000002,2.46,2.68,6.59,3.92,3.18,4.4800000000000004,3.07,2.5299999999999998,10.36,3.35,4.3600000000000003,6.51,2.64,6.75,2.72,5.87,4.04,3.25,3.55,3.5]
[]
["Banner 2 : ALL RESPONDENTS "]
["No:254",null,"ALL RESPONDENTS"]
[null,null,"Region of Business (H4)",null,null,null,"Overall CRA performance (B1)",null,null,"Overall Satisfaction with Quality of Service (D5)",null,null,"Attitudes Toward Taxation (CM6)"]
["BAN2","Total","Atlantic","Quebec","Ontario","Western Canada","Good (8-10)","Neutral (4-7)","Poor (0-3)","Satisfied (8-10)","Neutral (4-7)","Dissatisfied (0-3)","Significantly too much","Somewhat too much","About the right amount","Too little"]
["BAN2"]
["Unweighted Totals :",605,40,130,234,184,190,304,90,90,90,54,137,182,191,55]
["Atlantic, Region of Business (H4)",40,40,0,0,0,12,24,3,7,9,4,11,14,10,2]
[null,7.0000000000000007E-2,1,0,0,0,0.06,0.08,0.03,0.08,0.1,7.0000000000000007E-2,0.08,0.08,0.05,0.04]
[null,null,"++++","----","----","----"]
["Quebec",130,0,130,0,0,53,55,13,22,10,6,30,37,40,19]
[null,0.21,0,1,0,0,0.28000000000000003,0.18,0.14000000000000001,0.24,0.11,0.11,0.22,0.2,0.21,0.35]
[null,null,"----","++++","----","----","+++",null,null,"+++",null,null,null,null,null,"++"]
["Ontario",234,0,0,234,0,71,121,36,36,36,19,52,66,76,22]
[null,0.39,0,0,1,0,0.37,0.4,0.4,0.4,0.4,0.35,0.38,0.36,0.4,0.4]
[null,null,"----","----","++++","----"]
["Western Canada",184,0,0,0,184,48,100,32,24,33,22,40,62,61,10]
[null,0.3,0,0,0,1,0.25,0.33,0.36,0.27,0.37,0.41,0.28999999999999998,0.34,0.32,0.18]
[null,null,"----","----","----","++++","--",null,null,null,null,null,null,null,null,"--"]
["Good (8-10), Overall CRA performance (B1)",190,12,53,71,48,190,0,0,53,11,0,26,64,73,15]
[null,0.31,0.3,0.41,0.3,0.26,1,0,0,0.59,0.12,0,0.19,0.35,0.38,0.27]
[null,null,null,"+++",null,null,"++++","----","----","++++","----","----","----",null,"++"]
["Neutral (4-7)",304,24,55,121,100,0,304,0,30,65,21,67,91,95,31]
[null,0.5,0.6,0.42,0.52,0.54,0,1,0,0.33,0.72,0.39,0.49,0.5,0.5,0.56000000000000005]
[null,null,null,"--",null,null,"----","++++","----","----","++++"]
["Poor (0-3)",90,3,13,36,32,0,0,90,5,14,33,40,21,18,8]
[null,0.15,0.08,0.1,0.15,0.17,0,0,1,0.06,0.16,0.61,0.28999999999999998,0.12,0.09,0.15]
[null,null,null,null,null,null,"----","----","++++","----",null,"++++","++++",null,"---"]
["Satisfied (8-10), Overall Satisfaction with Quality of Service (D5)",90,7,22,36,24,53,30,5,90,0,0,18,30,27,13]
[null,0.15,0.18,0.17,0.15,0.13,0.28000000000000003,0.1,0.06,1,0,0,0.13,0.16,0.14000000000000001,0.24]
[null,null,null,null,null,null,"++++","----","---","++++","----","----"]
["Neutral (4-7)",90,9,10,36,33,11,65,14,0,90,0,29,23,30,6]
[null,0.15,0.23,0.08,0.15,0.18,0.06,0.21,0.16,0,1,0,0.21,0.13,0.16,0.11]
[null,null,null,"---",null,null,"----","++++",null,"----","++++","----","++"]
["Dissatisfied (0-3)",54,4,6,19,22,0,21,33,0,0,54,25,11,11,3]
[null,0.09,0.1,0.05,0.08,0.12,0,7.0000000000000007E-2,0.37,0,0,1,0.18,0.06,0.06,0.05]
[null,null,null,null,null,null,"----","--","++++","----","----","++++","++++"]
["Significantly too much, Attitudes Toward Taxation (CM6)",137,11,30,52,40,26,67,40,18,29,25,137,0,0,0]
[null,0.23,0.28000000000000003,0.23,0.22,0.22,0.14000000000000001,0.22,0.44,0.2,0.32,0.46,1,0,0,0]
[null,null,null,null,null,null,"----",null,"++++","---",null,"+++","++++","----","----","----"]
["Somewhat too much",182,14,37,66,62,64,91,21,30,23,11,0,182,0,0]
[null,0.3,0.35,0.28000000000000003,0.28000000000000003,0.34,0.34,0.3,0.23,0.33,0.26,0.2,0,1,0,0]
[null,null,null,null,null,null,null,null,null,null,null,null,"----","++++","----","----"]
["About the right amount",191,10,40,76,61,73,95,18,27,30,11,0,0,191,0]
[null,0.32,0.25,0.31,0.32,0.33,0.38,0.31,0.2,0.3,0.33,0.2,0,0,1,0]
[null,null,null,null,null,null,"++",null,"---",null,null,null,"----","----","++++","----"]
["Too little",55,2,19,22,10,15,31,8,13,6,3,0,0,0,55]
[null,0.09,0.05,0.15,0.09,0.05,0.08,0.1,0.09,0.14000000000000001,7.0000000000000007E-2,0.06,0,0,0,1]
[null,null,null,"++",null,"--",null,null,null,"++",null,null,"----","----","----","++++"]
["Erreur type a 50%:",3.98,15.49,8.6,6.41,7.22,7.11,5.62,10.33,10.33,10.33,13.34,8.3699999999999992,7.26,7.09,13.21]
["Des prop. (0.95) a 5%:",1.74,6.75,3.75,2.79,3.15,3.1,2.4500000000000002,4.5,4.5,4.5,5.81,3.65,3.17,3.09,5.76]
[]
[]
[null,"PROJECT : MW15737_001A","PAGE "]