Ministerial correspondence service improvement pilot project. Phase II, External client telephone survey : final report
Report
Detailed tables
QA1a-Verbatims
QA2-Verbatims
QB1-Verbatims
QD3-Verbatims
QD6-Verbatims
Open-ended responses
Survey_Instruments - English
Survey_Instruments - French
Coding guide
Ministerial correspondence service improvement pilot project. Phase II, External client telephone survey : final report