Contract Number

C1111-190127/001/CY                                                                                                                                                        POR # 013-19

Contract Award Date

2019-06-05

Contract Value

$24,295.00

Delivery Date

2019-10-31

Supplier name

Vox Pop Labs Inc.

Study on the Appreciation and Perception of Canada’s Two Official Languages Among Official Language Minority Communities

Prepared for the Department of Canadian Heritage Government of Canada

Final Report

Canadian Heritage

Por-rop@pch.gc.ca

Certificate of Political Neutrality

I hereby certify as founder and Executive Director of Vox Pop Labs that the deliverables fully comply with the Government of Canada political neutrality requirements outlined in the Communications Policy of the Government of Canada and Procedures for Planning and Contracting Public Opinion Research.

Specifically, the deliverables do not include information on electoral voting intentions, political party preferences, and standings with the electorate or ratings of the performance of a political party or its leaders.

Clifton van der Linden

Founder and Executive Director

Vox Pop Labs Inc.

Copyright

This public opinion research report presents the results of an online survey conducted by Vox Pop Labs Inc. on behalf of Canadian Heritage.

Cette publication est aussi disponible en français sous le titre : Étude sur l’appréciation et la perception des deux langues officielles du Canada chez ces communautés de langue officielle en situation minoritaire

This publication may be reproduced for non-commercial purposes only. Prior written permission must be obtained from Canadian Heritage. For more information on this report please contact Canadian Heritage at: PCH.info-info.PCH@canada.ca or at:

15 Eddy St,

Gatineau, Quebec

K1A 0M5

Canada

Catalogue Number:

CH14-48/2019E-PDF

Internation Standard Book Number (ISBN):

ISBN 978-0-660-33446-2

Related publications CH14-48/2019F-PDF (Final report, French):

978-0-660-33447-9

© Her Majesty the Queen in Right of Canada, as represented by the Minister of Canadian Heritage, 2019.

Executive Summary

Context, Objectives and Methodology

In the past 10 years, the Department of Canadian Heritage has had the opportunity to survey the Canadian population on different occasions (TNS-2012, Vox Pop Labs 2018) on topics related to their appreciation of Canada’s two official languages. These surveys targeted the general Canadian population with an effort to better understand their views and attitudes towards official languages. The current survey targets and oversamples Canadians 18 years of age and over from official-language minority. For the purpose of this study, minority status was established through the combination of province of residence and the respondent’s main official language.[1]

To that end, from June 27 to July 16, 2019 Vox Pop Labs conducted a web survey

among 2000 Canadians. The median duration of the questionnaire was 15 minutes.

This survey is constituted of closed- ended questions and discusses issues and themes such as the vitality of official-language minority communities, linguistic duality and second-language learning and official languages policy issues.

The information collected with this survey will allow the Official Languages Branch to fulfill the requirements associated with the deliverology approach of the Treasury Board Secretariat in the matter of program evaluation and performance results framework. The data will therefore allow Canadian Heritage to update a series of program indicators.

The study was fielded to 12,522 members aged 18 and older of Vox Pop Labs' proprietary research panel, one of the largest and most diverse of its kind in Canada. The survey was live between June 27 to July 16, 2019 and collected 2000 validated responses. The median completion time of the questionnaire was 15 minutes.

As with conventional surveys in which participation is not mandatory—including those

that make use of probability samples—there are differences between the population of interest and the sample of individuals who opt to respond. As a consequence, estimates of the frequency of opinions or behaviours calculated from the sample data can differ systematically from those in the population. All surveys, regardless of their mode—whether online, by telephone, or through other means—result in differential non-response. As a result, no non-mandatory survey in Canada is fully representative, and all therefore rely on statistical adjustment of the sample to the population based typically on socio-demographic, behavioural, and/or attitudinal variables for which researchers have population-level values.

The sample for the present study was post-stratified on gender, age, education level and province of residence to ensure representative results for each language groups. The 2016 Canadian Census was used as part of the weighting process, which employed raking in order to derive survey weights.

Main Results

The key findings to emerge from the analysis are as follows:

Francophones living outside Quebec and English-speaking Quebecers alike feel a strong sense of belonging toward their respective language communities; however, their lived experiences as an official-language minority community differ starkly.

Compared to English-speaking Quebecers, Francophones living outside Quebec tend to feel more supported by their network of community leaders and non-government organizations, and are more likely to believe that the state of their linguistic community has improved in the last two decades. Despite all of this, English-speaking Quebecers still experience less obstacles when conducting their daily activities in their official language.

On majority-minority relations, English-speaking Quebecers are more likely than Francophones living outside Quebec to feel that their interests and activities are not being prioritized by their language majority counterparts. In particular, English-speaking Quebecers are more likely to believe that the language majorities in their regions do not recognize their community’s societal contributions. Almost half of Francophones living outside Quebec and half of English-speaking Quebecers have also not seen any changes in the language majority's attitude towards them. There are nevertheless higher proportions of people among both groups who say that the majority’s attitude towards them has become more positive than those who say it has become more negative, in the last five years.

With regard to their perspectives on the future, Francophones living outside Quebec tend to be more optimistic than English-speaking Quebecers. Francophones living outside Quebec, for example, have a more positive outlook on the future use and status of their official language. This is fuelled in part by their stronger sense of obligation towards their community, as well as their belief that the French language is threatened in Canada and should therefore be protected.

On the topic of government support and representation, Francophones living outside Quebec and English-speaking Quebecers alike view their access to federal services in a favourable light, but view current levels of federal support for community-based groups that serve their interests as being less than they should be. When prompted about the federal government’s efforts to represent their interests, the two groups diverge; a plurality of Francophones living outside Quebec rate these efforts as good, while a plurality of English-speaking Quebecers rate them as not good. Compared to how they view their interactions with the federal government, both groups are decidedly less satisfied with their level of representation, and access to services in their official languages, at the provincial and municipal levels. It should be noted that this dissatisfaction is especially felt by English-speaking Quebecers.

On services more generally, both official-language minority communities (OLMCs) are satisfied with the availability of services that are offered in their official languages in their regions; however, their levels of satisfaction may differ depending on the particular type of service, their province of residence or their region across Quebec. Among the myriad types of services that are offered in their official language, Francophones living outside Quebec are more likely to be satisfied with their regions’ primary and secondary education, daycare services, and media and communications, while English-speaking Quebecers tend to be more satisfied with their regions’ post-secondary education, media and cultural offerings. Despite being satisfied with the French-language primary and secondary education in their regions, Francophones living outside Quebec still believe that their overall access to primary and secondary education in their official language could be improved upon. They also prioritize other areas, such as higher education and daycare services offered in their official language. English-speaking Quebecers, meanwhile, prioritize improved access to English-language health services, legal services, and primary and secondary education.

Supplier Name

Vox Pop Labs Inc.

Contract Number

C1111-190127/001/CY

POR Number

013-19

Contract Award Date

2019-06-05

Fieldwork Dates

27/06/19 – 16/07/19

Contract Amount (including taxes)

$24,295.00

For more information, please contact Canadian Heritage: POR-ROP@pch.gc.ca

Background, Objectives and Methodology

Background

In the past 10 years, the Department of Canadian Heritage has had the opportunity to survey the Canadian population on different occasions (TNS-2012, Vox Pop Labs 2018) on topics related to their appreciation of Canada’s two official languages. These surveys targeted the general Canadian population with an effort to better understand their views and attitudes towards official languages. The current survey targets and oversamples Canadians 18 years of age and over from official-language minority. This 15 minute survey with closed-ended questions, discusses issues on themes such as the vitality of official-language minority communities, linguistic duality and second-language learning and official languages policy issues.

The information collected with this survey will allow the Official Languages Branch to fulfill the requirements associated with the deliverology approach of the Treasury Board Secretariat in the matter of program evaluation and performance results framework. The data will therefore allow Canadian Heritage to update a series of program indicators.

Areas of interests

The topical areas to be explored include:

1.    Vitality of Official Language Minority Communities

•      level of satisfaction towards services and institutions in the language of the minority in key sectors (education, health, arts & culture, employment/economy, media, professional training, information technologies, etc.);

•      perceptions of minority-majority relations, capacity to use minority language in various settings, views on community priorities and community leadership, confidence in the community’s future, etc.;

•      awareness and appreciation of federal official languages policies and programs which support minority community development;

2.     Promotion of official languages and Second-language learning

•      perceptions of the status and use of English and French in Canadian society, extending into issues of identity;

•      awareness and appreciation of federal official languages policies and programs in the area of official languages in education;

3.    Official Languages Policy Issues

•      knowledge of federal policy (key sections of the Official Languages Act, highlights of current programs, future policy/program orientations);

•      level of support for federal policy.

Methodology

The study was fielded by Vox Pop Labs based on the following methodology:

Population under study

All Canadians living in an official-language minority community, aged 18 and older. For the purpose of this study, minority status was established through the combination of province of residence and the respondent’s main official language.[2]

Collection Method and Tool

The study was fielded to 12,522 members aged 18 and older of Vox Pop Labs' proprietary research panel, one of the largest and most diverse of its kind in Canada. The survey was live between June 27 to July 16, 2019 and collected 2000 validated responses. The median completion time of the questionnaire was 15 minutes.

The bilingual questionnaire (English and French) was developed by the Government of Canada, and adapted for online distribution by Vox Pop Labs.

Weighting

As with conventional surveys in which participation is not mandatory—including those

that make use of probability samples—there are differences between the population of interest and the sample of individuals who opt to respond. As a consequence, estimates of the frequency of opinions or behaviours calculated from the sample data can differ systematically from those in the population. All surveys, regardless of their mode—whether online, by telephone, or through other means—result in differential non-response. As a result, no non-mandatory survey in Canada is fully representative, and all therefore rely on statistical adjustment of the sample to the population based typically on socio-demographic, behavioural, and/or attitudinal variables for which researchers have population-level values.

The sample for the present study was post-stratified on gender, age, education level and province of residence to ensure representative results for each language groups. The 2016 Canadian Census was used as part of the weighting process, which employed raking in order to derive survey weights.

Presenting Results

For questions that are on a 0 – 10 measurement scale, we display the full distribution in graphical form but use the following collapsed categories in the text to facilitate reading.

Profile of Respondents

Socio-demographic Profile

Age

Gender

Education

Household Income

Employment status

Region

Linguistic Profile

Mother tongue

Language of use at home

 Main official language

Bilingualism

Other demographic information

Province of residence

Country of birth

Province of birth

Length of residence

Future residence

Reason for moving

Children’s schooling

Detailed Results

In the following section, we give detailed results of all the questions contained in the survey, grouped thematically. We first present the overall results, followed by a breakdown by official languages. For items where the difference across language groups is such that an overall result would not be useful, we only analyze the comparison between Francophones living outside Quebec and English-speaking Quebecers.[3]

Use of minority official language in daily life

Francophones living outside Quebec and English-speaking Quebecers alike feel a strong sense of belonging toward their respective language communities (Figure 1); however, their lived experiences as a linguistic minority differ starkly.

75% of Francophones living outside Quebec and 71% of English-speaking Quebecers believe that using one's official language for daily life is important (Figure 6). However, whereas 72% of English-speaking Quebecers believe that it is possible in their regions to conduct their daily activities using English, only 54% of Francophones living outside Quebec believe this to be the case with regard to their experiences of living in French in their regions (Figure 4). English-speaking Quebecers (66%) are also more likely than Francophones living outside Quebec (59%) to believe that their ability to use their official language for daily life will remain unchanged even after five years (Figure 8).

When asked about the main language they use for volunteering, 58% of English-speaking Quebecers reported using English exclusively. In contrast, only 37% of Francophones living outside Quebec say they use French, and the rest use either English (39%) or both languages equally (23%) (Figure 10).

It should be noted that while Francophones living outside Quebec tend to have a harder time conducting their daily activities in their official language, they (44%) are twice as likely to believe that the state of their community has improved in the last twenty years, compared to English-speaking Quebecers (19%) (Figure 12).

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Future perspectives

Compared to their Anglophone counterparts, Francophones living outside Quebec tend to have a more positive outlook on the future use and status of their official language. While Francophones living outside Quebec and English-speaking Quebecers generally agree that the future of their linguistic communities is important to them, there is a much higher number of Francophones living outside Quebec (90%) than of English-speaking Quebecers (79%), who agree with this proposition (Figure 18).

English-speaking Quebecers are also noticeably split when it comes to their level of confidence in the long-term strength of their community, with 34% believing that the community will remain strong and 41% believing that it will not. Meanwhile, more than half of Francophones living outside Quebec (53%) are confident in their linguistic community’s ability to remain strong over time (Figure 14). And whereas 42% of Francophones living outside Quebec are confident that their language community will be able to keep young people in the region, only 29% of English-speaking Quebecers can say the same (Figure 16).

The Francophone community presented results that highlighted more positive outlook on the future use and status of their official language. For example, almost two-thirds of Francophones (65%) are committed to transmitting their language and culture to the next generation, compared to only 56% of English-speaking Quebecers (Figure 22). There are also noticeably more Francophones living outside Quebec (88%) than English-speaking Quebecers (62%), who feel personally responsible for ensuring the continuance of their language and culture (Figure 20). Francophones living outside Quebec tend to harbour a stronger sense of obligation towards their community, arguably because they are concerned about the status of the French language in Canada. Over 72% of Francophones living outside Quebec believe that the future of the French language is threatened in this country (Figure 24).

It should be noted that while minority Francophones living outside Quebec tend to have a more positive outlook on the general future of their community, a plurality of Francophones living outside Quebec (39%), as well as half of English-speaking Quebecers, do not believe that their community will be strong and more stable two decades from now (Figure 26).

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Access to services

There is clear consensus among Francophones living outside Quebec and English-speaking Quebecers that federal and provincial governments should work together to improve services that cater to the linguistic minorities (Figure 28). Moreover, almost similar proportions of Francophones living outside Quebec (52%) and English-speaking Quebecers (47%) are presently satisfied with the availability of services that are offered in their official language (Figure 30). Their levels of satisfaction, however, differ depending on the particular type of service, their province of residence or their region across Quebec.

Among the myriad types of services that are offered in their official language, Francophones living outside Quebec are more likely to be satisfied with their regions’ primary and secondary education, daycare services, and media and communications, while English-speaking Quebecers tend to be more satisfied with their regions’ post-secondary education, media and cultural offerings (Figure 31).

53% of English-speaking Quebecers and 49% of Francophones living outside Quebec say that their overall access to services offered in their official language in their regions has remain unchanged over the last five years (Figure 33).  Despite this, interesting differences emerge among the language groups. Almost a third of Francophones living outside Quebec (30%), for example, report having gained better access to primary and secondary education services in their official language in the last five years (Figure 35). Meanwhile, a similar proportion of English-speaking Quebecers (30%) say that their access to English-language health and social services has gotten worse (Figure 39).

Despite being satisfied with the French-language primary and secondary education in their regions, Francophones living outside Quebec still believe that their overall access to primary and secondary education in their official language could be improved upon. They also prioritize other areas, such as higher education and daycare services offered in their official language. English-speaking Quebecers, meanwhile, prioritize improved access to English-language health services, legal services, and primary and secondary education (Figure 52).

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Figure 52

Governmental and organizational support

Francophones living outside Quebec tend to feel more supported by their network of community leaders and non-government organizations compared to English-speaking Quebecers. For example, more than half of English-speaking Quebecers (61%) do not believe that the interests of their community are supported by strong and effective leadership, compared to only 34% of Francophones living outside Quebec who hold this view (Figure 54). There are also more English-speaking Quebecers (62%) than Francophones living outside Quebec (51%), who do not believe that governmental organizations are committed to representing and serving their interests as a community (Figure 56). And compared to 32% of English-speaking Quebecers, 40% of Francophones living outside Quebec are confident that their regions’ community-based and not-for-profit organizations are committed to serving their interests as a community (Figure 58).

Similar proportions of Francophones living outside Quebec (48%) and English-speaking Quebecers (46%) have not seen any changes in federal support for these community-based organizations, in the last five years (Figure 60). In fact, both groups believe that federal support for local organizations, which represent and serve their interests as OLMCs, is currently less than it should be; however, this is a view held by half of English-speaking Quebecers but only 41% of Francophones living outside Quebec (Figure 62).  Ultimately, both groups agree that the federal government should support their communities’ development, but Francophones living outside Quebec (92%) are more likely to hold this view compared to English-speaking Quebecers (76%) (Figure 66).

When it comes to direct federal support, Francophones living outside Quebec and English-speaking Quebecers tend to view the services that the federal government provides in their respective languages in a favourable light (Figure 64; Figure 86). Representing Francophone and Anglophone interests, however, is a different story. Whereas almost half of Francophones living outside Quebec (46%) rate the federal government’s efforts to represent their interests as good, an equivalent proportion of English-speaking Quebecers (43%) say the exact opposite (Figure 82).

Compared to how they view their interactions with the federal government, both groups are decidedly less satisfied with their degree of representation, and access to services in their official languages, at lower levels of government. However, key differences still emerge. With regard to provincial representation, English-speaking Quebecers (83%) are much more likely than Francophones living outside Quebec (69%) to negatively rate their provincial governments’ efforts to represent their interests (Figure 68). English-speaking Quebecers (64%) also tend to be more dissatisfied with their access to provincial services in their official language, compared to Francophones living outside Quebec (54%) (Figure 70).

The same can be said for minority satisfaction with municipal services, on the one hand, and municipal representation, on the other. Almost half of both Francophones (44%) and English-speaking Quebecers (49%) are dissatisfied with their current access to municipal services in their official language (Figure 74). Moreover, 58% of English-speaking Quebecers and 47% of Francophones living outside Quebec do not rate their municipal governments' efforts to represent their interests as being particularly good (Figure 72). This shows that the dissatisfaction with both municipal and provincial service provision and representation is particularly felt by English-speaking Quebecers.

When asked about how government services will change in the near future, interesting patterns emerge. Almost two-thirds of English-speaking Quebecers (65%) do not foresee any changes to their access to federal English-language services in the next five years, compared to only 36% of Francophones living outside Quebec (Figure 76). However, there is more consensus when it comes to provincial and municipal services. Interestingly, both Francophones living outside Quebec (55%) and English-speaking Quebecers (56%) believe that their level of access to provincial services will worsen in the next five years (Figure 78). With regard to services at the municipal level, on the other hand, Francophones living outside Quebec (46%) and English-speaking Quebecers (52%) do not foresee any changes to the status quo (Figure 80).

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Relationships across language groups

Francophones living outside Quebec and English-speaking Quebecers are split on whether there is good collaboration between both linguistic groups on issues that affect their regions as a whole (Figure 88). In the last five years, almost half of Francophones (46%) and half of English-speaking Quebecers (48%) have not seen any changes in the language majority's attitude towards them. There are nevertheless higher proportions of people among both groups (26% Francophones living outside Quebec; 30% English-speaking Quebecers) who say that the majority’s attitude towards them has become more positive than those who say it has become more negative (21% Francophones living outside Quebec; 16% English-speaking Quebecers) (Figure 90).

Both communities do not believe that the language majorities in their regions are interested in the activities of their respective communities; however, English-speaking Quebecers (74%) are much more likely to hold this view compared to Francophones living outside Quebec (60%) (Figure 92). There are also more English-speaking Quebecers (64%) than Francophones living outside Quebec (54%), who believe that the language majority in their region does not recognize their community’s societal contributions (Figure 94).

There is more consensus, however, in their attitudes toward foreigners who speak the same language. Francophones living outside Quebec (65%) and English-speaking Quebecers (70%) to somewhat varying degrees believe that their communities are welcoming towards people who speak the same language but come from outside Canada (Figure 96).

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Appendix A: Questionnaire for English-speaking Quebecers

Heritage Canada Official Language Minority Community Survey

Q1 The Government of Canada is conducting this research survey on Canada's official languages: English and French. Vox Pop Labs has been hired to administer the survey.

Si vous préférez répondre au sondage en français, veuillez cliquer sur FRANÇAIS en utilisant le menu défilant.

The survey takes about 15 minutes to complete and is voluntary and completely confidential. Your answers will remain anonymous.

Q2 What is your MOTHER TONGUE, that is the first language that you learned and can still understand?

o   English  (1)

o   French  (2)

o   Other  (3)

o   Don't know  (4)

Q3 Which language do you speak MOST OFTEN at home?

o   English  (1)

o   French  (2)

o   Other  (3)

o   Don't know  (4)

Q4 Regardless of the other languages you speak, which of the two languages English or French, do you consider your first official language or your main official language?

o   English  (1)

o   French  (2)

o   Don't know  (3)

Q5 Do you speak English or French well enough to conduct a conversation?

o   English only  (1)

o   French only  (2)

o   Both English and French  (3)

o   Neither English nor French  (4)

Display This Question:

If Language = EN

Q6 In which province or territory do you currently reside?

o   Alberta (1)

o   British Columbia (2)

o   Manitoba (3)

o   New Brunswick (4)

o   Newfoundland and Labrador (5)

o   Northwest Territories (6)

o   Nova Scotia (7)

o   Nunavut (8)

o   Ontario (9)

o   Prince Edward Island (10)

o   Quebec (11)

o   Saskatchewan (12)

o   Yukon (13)

o   Don’t know (14)

Q8 Were you born in Canada?

o   Yes  (1)

o   No  (2)

o   Don't know  (3)

Display This Question:

If Language = EN

And Q8 = Yes

Q9 In which province or territory were you born?

o   Alberta (1)

o   British Columbia (2)

o   Manitoba (3)

o   New Brunswick (4)

o   Newfoundland and Labrador (5)

o   Northwest Territories (6)

o   Nova Scotia (7)

o   Nunavut (8)

o   Ontario (9)

o   Prince Edward Island (10)

o   Quebec (11)

o   Saskatchewan (12)

o   Yukon (13)

o   Don’t know (14)

Q11 How long have you lived in the province or territory in which you currently reside?

o   Less than a year  (1)

o   1 year to 5 years  (2)

o   5 years to 10 years  (3)

o   10 years to 20 years  (4)

o   20 years to 30 years  (5)

o   30 years to 40 years  (6)

o   More than 40 years  (7)

Q12 5 years from now, do you think that you will still be living in the same province?

o   Yes  (1)

o   No  (2)

o   Don't know  (3)

Display This Question:

If Q12 = No

Q13 Why do you think you will not be living in the same province in 5 years' time?

o   Work/looking for work  (1)

o   School  (2)

o   Government/political situation  (3)

o   Linguistic concerns  (4)

o   Travel/don’t like it here/climate  (5)

o   Move back to home province  (6)

o   Cost of living/taxes  (7)

o   Personal reasons (e.g., health, marriage, etc.)  (8)

o   Retired/age  (9)

o   Other (Please specify):  (10) ______

o   Don't know  (11)

Q14 How would you describe your sense of belonging to the Anglophone community in your region?

o   0 (1) – Very weak

o   1 (2)

o   2 (3)

o   3 (4)

o   4 (5)

o   5 (6)

o   6 (7)

o   7 (8)

o   8 (9)

o   9 (10)

o   10 (11) – Very strong

o   Don’t know (12)

Q15 Is it possible for you to live in English in your region, that is anywhere within an hour drive from your home? By “live,” we mean participate in such activities as practicing sports, attending social events or shopping.

o   Yes  (1)

o   No  (2)

o   Don't know  (3)

Q16 How important is it to you to be able to live in English in your region?

o   0 (1) – Not important at all

o   1 (2)

o   2 (3)

o   3 (4)

o   4 (5)

o   5 (6)

o   6 (7)

o   7 (8)

o   8 (9)

o   9 (10)

o   10 (11) – Extremely important

o   Don’t know (12)

Q17 Again, just thinking of your region, how would you rate your capacity to live in English in 5 years' time? Will it be...

o   Much more difficult  (1)

o   Somewhat more difficult  (2)

o   About the same  (3)

o   Somewhat easier  (4)

o   Much easier  (5)

o   Don't know  (6)

Q18 How confident are you in…

Q19 The capacity of the Anglophone community in your region to remain strong in the future?

o   0 (1) – Not confident at all

o   1 (2)

o   2 (3)

o   3 (4)

o   4 (5)

o   5 (6)

o   6 (7)

o   7 (8)

o   8 (9)

o   9 (10)

o   10 (11) – Totally confident

o   Don’t know (12)

Q20 The ability of the Anglophone community to keep young people in the region?

o   0 (1) – Not confident at all

o   1 (2)

o   2 (3)

o   3 (4)

o   4 (5)

o   5 (6)

o   6 (7)

o   7 (8)

o   8 (9)

o   9 (10)

o   10 (11) – Totally confident

o   Don’t know (12)

Q21 Please indicate the extent to which you agree or disagree with the following statements:

Q22 The future of the Anglophone community is important to me.

o   0 (1) – Totally disagree

o   1 (2)

o   2 (3)

o   3 (4)

o   4 (5)

o   5 (6)

o   6 (7)

o   7 (8)

o   8 (9)

o   9 (10)

o   10 (11) – Totally agree

o   Don’t know (12)

Q23 I will do my part to ensure the continuance of my language and culture.

o   0 (1) – Totally disagree

o   1 (2)

o   2 (3)

o   3 (4)

o   4 (5)

o   5 (6)

o   6 (7)

o   7 (8)

o   8 (9)

o   9 (10)

o   10 (11) – Totally agree

o   Don’t know (12)

Q24 My generation is committed to transmitting our language and culture to the next generation.

o   0 (1) – Totally disagree

o   1 (2)

o   2 (3)

o   3 (4)

o   4 (5)

o   5 (6)

o   6 (7)

o   7 (8)

o   8 (9)

o   9 (10)

o   10 (11) – Totally agree

o   Don’t know (12)

Q25 The Anglophone community in my province has strong and effective leadership to represent its interests.

o   0 (1) – Totally disagree

o   1 (2)

o   2 (3)

o   3 (4)

o   4 (5)

o   5 (6)

o   6 (7)

o   7 (8)

o   8 (9)

o   9 (10)

o   10 (11) – Totally agree

o   Don’t know (12)

Q26 The Anglophone community in my province is welcoming towards Anglophones from outside Canada.

o   0 (1) – Totally disagree

o   1 (2)

o   2 (3)

o   3 (4)

o   4 (5)

o   5 (6)

o   6 (7)

o   7 (8)

o   8 (9)

o   9 (10)

o   10 (11) – Totally agree

o   Don’t know (12)

Q27 The state of my linguistic community has improved in the past 20 years.

o   0 (1) – Totally disagree

o   1 (2)

o   2 (3)

o   3 (4)

o   4 (5)

o   5 (6)

o   6 (7)

o   7 (8)

o   8 (9)

o   9 (10)

o   10 (11) – Totally agree

o   Don’t know (12)

Q28 The state of my linguistic community will be strong and more stable 20 years from now.

o   0 (1) – Totally disagree

o   1 (2)

o   2 (3)

o   3 (4)

o   4 (5)

o   5 (6)

o   6 (7)

o   7 (8)

o   8 (9)

o   9 (10)

o   10 (11) – Totally agree

o   Don’t know (12)

Q29 The French-language media are interested in the activities of the Anglophone community in my region.

o   0 (1) – Totally disagree

o   1 (2)

o   2 (3)

o   3 (4)

o   4 (5)

o   5 (6)

o   6 (7)

o   7 (8)

o   8 (9)

o   9 (10)

o   10 (11) – Totally agree

o   Don’t know (12)

Q30 Francophones recognize the contribution of the Anglophones to the vitality of my region.

o   0 (1) – Totally disagree

o   1 (2)

o   2 (3)

o   3 (4)

o   4 (5)

o   5 (6)

o   6 (7)

o   7 (8)

o   8 (9)

o   9 (10)

o   10 (11) – Totally agree

o   Don’t know (12)

Q31 There is good collaboration between Francophones and Anglophones on shared issues affecting our region.

o   0 (1) – Totally disagree

o   1 (2)

o   2 (3)

o   3 (4)

o   4 (5)

o   5 (6)

o   6 (7)

o   7 (8)

o   8 (9)

o   9 (10)

o   10 (11) – Totally agree

o   Don’t know (12)

Q32 The future of the French language is threatened in Canada.

o   0 (1) – Totally disagree

o   1 (2)

o   2 (3)

o   3 (4)

o   4 (5)

o   5 (6)

o   6 (7)

o   7 (8)

o   8 (9)

o   9 (10)

o   10 (11) – Totally agree

o   Don’t know (12)

Q33 In your region, how would you describe the attitude of the Francophones toward the Anglophones now, compared to 5 years ago? Is it...

o   Much more negative  (1)

o   Somewhat more negative  (2)

o   About the same  (3)

o   Somewhat more positive  (4)

o   Much more positive  (5)

o   Don't know  (6)

Q34 Do you feel comfortable speaking English in a Government of Canada office where it is indicated that bilingual services are available?

o   Yes  (1)

o   No  (2)

o   Don't know  (3)

Q35 In the past 12 months, have you done any unpaid volunteer work?

o   Yes  (1)

o   No  (2)

o   Don't know  (3)

Display This Question:

If In the past 12 months, have you done any unpaid volunteer work? = Yes

Q36 What is the main language that you use in your volunteer activities?

o   English  (1)

o   French  (2)

o   English and French equally  (3)

o   Another language  (4)

o   Don't know  (5)

Q37 Now, we will ask you some questions about the provision of services in English your region. By "region," we mean anywhere within an hour drive from your home. How satisfied are you, in general, with the services offered in English in your region?

o   0 (1) – Totally dissatisfied

o   1 (2)

o   2 (3)

o   3 (4)

o   4 (5)

o   5 (6)

o   6 (7)

o   7 (8)

o   8 (9)

o   9 (10)

o   10 (11) – Totally satisfied

o   Don’t know (12)

Q38 And how satisfied are you with the services offered in English in your region in the following areas?

Q39 Primary and secondary education in English

o   0 (1) – Totally dissatisfied

o   1 (2)

o   2 (3)

o   3 (4)

o   4 (5)

o   5 (6)

o   6 (7)

o   7 (8)

o   8 (9)

o   9 (10)

o   10 (11) – Totally satisfied

o   Don’t know (12)

Q40 Media and communications (e.g., radio, television, Internet and newspapers) in English

o   0 (1) – Totally dissatisfied

o   1 (2)

o   2 (3)

o   3 (4)

o   4 (5)

o   5 (6)

o   6 (7)

o   7 (8)

o   8 (9)

o   9 (10)

o   10 (11) – Totally satisfied

o   Don’t know (12)

Q41 Health and social services in English

o   0 (1) – Totally dissatisfied

o   1 (2)

o   2 (3)

o   3 (4)

o   4 (5)

o   5 (6)

o   6 (7)

o   7 (8)

o   8 (9)

o   9 (10)

o   10 (11) – Totally satisfied

o   Don’t know (12)

Q42 Sports and recreation services in English

o   0 (1) – Totally dissatisfied

o   1 (2)

o   2 (3)

o   3 (4)

o   4 (5)

o   5 (6)

o   6 (7)

o   7 (8)

o   8 (9)

o   9 (10)

o   10 (11) – Totally satisfied

o   Don’t know (12)

Q43 Post-secondary education and training in English

o   0 (1) – Totally dissatisfied

o   1 (2)

o   2 (3)

o   3 (4)

o   4 (5)

o   5 (6)

o   6 (7)

o   7 (8)

o   8 (9)

o   9 (10)

o   10 (11) – Totally satisfied

o   Don’t know (12)

Q44 Arts and culture (e.g., movies, theatre, books and literature) in English

o   0 (1) – Totally dissatisfied

o   1 (2)

o   2 (3)

o   3 (4)

o   4 (5)

o   5 (6)

o   6 (7)

o   7 (8)

o   8 (9)

o   9 (10)

o   10 (11) – Totally satisfied

o   Don’t know (12)

Q45 Employment services in English

o   0 (1) – Totally dissatisfied

o   1 (2)

o   2 (3)

o   3 (4)

o   4 (5)

o   5 (6)

o   6 (7)

o   7 (8)

o   8 (9)

o   9 (10)

o   10 (11) – Totally satisfied

o   Don’t know (12)

Q46 Daycares/preschool services in English

o   0 (1) – Totally dissatisfied

o   1 (2)

o   2 (3)

o   3 (4)

o   4 (5)

o   5 (6)

o   6 (7)

o   7 (8)

o   8 (9)

o   9 (10)

o   10 (11) – Totally satisfied

o   Don’t know (12)

Q47 Legal services or court proceedings in English

o   0 (1) – Totally dissatisfied

o   1 (2)

o   2 (3)

o   3 (4)

o   4 (5)

o   5 (6)

o   6 (7)

o   7 (8)

o   8 (9)

o   9 (10)

o   10 (11) – Totally satisfied

o   Don’t know (12)

Q48 Again, thinking of your region, how has access to services in English changed overall over the past 5 years? Has it become...

o   Much worse  (1)

o   Somewhat worse  (2)

o   About the same  (3)

o   Somewhat better  (4)

o   Much better  (5)

o   Don't know  (6)

Q49 And how has access to services in English in the following areas changed over the past 5 years?

Q50 Using a scale from 0 to 10, where 0 means not at all committed and 10 means totally committed, please indicate the extent to which...

Q51 GOVERNMENTAL organizations are committed to representing and serving the interests of Anglophones in your province?

o   0 (1) – Not at all committed

o   1 (2)

o   2 (3)

o   3 (4)

o   4 (5)

o   5 (6)

o   6 (7)

o   7 (8)

o   8 (9)

o   9 (10)

o   10 (11) – Totally committed

o   Don’t know (12)

Q52 COMMUNITY-BASED and NOT-FOR-PROFIT organizations outside of the government are committed to representing and serving the interests of Anglophones in your province?

o   0 (1) – Not at all committed

o   1 (2)

o   2 (3)

o   3 (4)

o   4 (5)

o   5 (6)

o   6 (7)

o   7 (8)

o   8 (9)

o   9 (10)

o   10 (11) – Totally committed

o   Don’t know (12)

Q53 Please indicate whether you agree or disagree with the following statements. In support of the development of the Anglophone community in your province, the priority should be to improve access to...

Q54 Primary and secondary education in English

o   0 (1) – Strongly disagree

o   1 (2)

o   2 (3)

o   3 (4)

o   4 (5)

o   5 (6)

o   6 (7)

o   7 (8)

o   8 (9)

o   9 (10)

o   10 (11) – Strongly agree

o   Don’t know (12)

Q55 Media and communications in English (e.g., radio, television, Internet and newspapers)

o   0 (1) – Strongly disagree

o   1 (2)

o   2 (3)

o   3 (4)

o   4 (5)

o   5 (6)

o   6 (7)

o   7 (8)

o   8 (9)

o   9 (10)

o   10 (11) – Strongly agree

o   Don’t know (12)

Q56 Health and social services in English

o   0 (1) – Strongly disagree

o   1 (2)

o   2 (3)

o   3 (4)

o   4 (5)

o   5 (6)

o   6 (7)

o   7 (8)

o   8 (9)

o   9 (10)

o   10 (11) – Strongly agree

o   Don’t know (12)

Q57 Sports and recreation services in English

o   0 (1) – Strongly disagree

o   1 (2)

o   2 (3)

o   3 (4)

o   4 (5)

o   5 (6)

o   6 (7)

o   7 (8)

o   8 (9)

o   9 (10)

o   10 (11) – Strongly agree

o   Don’t know (12)

Q58 Post-secondary education and training in English

o   0 (1) – Strongly disagree

o   1 (2)

o   2 (3)

o   3 (4)

o   4 (5)

o   5 (6)

o   6 (7)

o   7 (8)

o   8 (9)

o   9 (10)

o   10 (11) – Strongly agree

o   Don’t know (12)

Q59 Arts and culture in English (e.g., movies, theatre, books and literature)

o   0 (1) – Strongly disagree

o   1 (2)

o   2 (3)

o   3 (4)

o   4 (5)

o   5 (6)

o   6 (7)

o   7 (8)

o   8 (9)

o   9 (10)

o   10 (11) – Strongly agree

o   Don’t know (12)

Q60 Employment services in English

o   0 (1) – Strongly disagree

o   1 (2)

o   2 (3)

o   3 (4)

o   4 (5)

o   5 (6)

o   6 (7)

o   7 (8)

o   8 (9)

o   9 (10)

o   10 (11) – Strongly agree

o   Don’t know (12)

Q61 Daycares/preschool services in English

o   0 (1) – Strongly disagree

o   1 (2)

o   2 (3)

o   3 (4)

o   4 (5)

o   5 (6)

o   6 (7)

o   7 (8)

o   8 (9)

o   9 (10)

o   10 (11) – Strongly agree

o   Don’t know (12)

Q62 Legal services or court proceedings in English

o   0 (1) – Strongly disagree

o   1 (2)

o   2 (3)

o   3 (4)

o   4 (5)

o   5 (6)

o   6 (7)

o   7 (8)

o   8 (9)

o   9 (10)

o   10 (11) – Strongly agree

o   Don’t know (12)

Q63 Using a scale from 0 to 10, where 0 means poor and 10 means excellent, how would you rate the following?

Q64 The efforts of the Government of Canada to represent your interests as an Anglophone in your province

o   0 (1) – Poor

o   1 (2)

o   2 (3)

o   3 (4)

o   4 (5)

o   5 (6)

o   6 (7)

o   7 (8)

o   8 (9)

o   9 (10)

o   10 (11) – Excellent

o   Don’t know (12)

Q65 The efforts of the provincial government to represent your interests as an Anglophone in your province

o   0 (1) – Poor

o   1 (2)

o   2 (3)

o   3 (4)

o   4 (5)

o   5 (6)

o   6 (7)

o   7 (8)

o   8 (9)

o   9 (10)

o   10 (11) – Excellent

o   Don’t know (12)

Q66 The efforts of the municipal government to represent your interests as an Anglophone in your province

o   0 (1) – Poor

o   1 (2)

o   2 (3)

o   3 (4)

o   4 (5)

o   5 (6)

o   6 (7)

o   7 (8)

o   8 (9)

o   9 (10)

o   10 (11) – Excellent

o   Don’t know (12)

Q67 To what extent do you agree or disagree that the Government of Canada SHOULD support the development of the Anglophone community in your province?

o   0 (1) – Totally disagree

o   1 (2)

o   2 (3)

o   3 (4)

o   4 (5)

o   5 (6)

o   6 (7)

o   7 (8)

o   8 (9)

o   9 (10)

o   10 (11) – Totally agree

o   Don’t know (12)

Q68 How involved would you say that the Government of Canada is in supporting the development of the Anglophone community now, compared to 5 years ago? Is it...

o   Much less involved  (1)

o   Somewhat less involved  (2)

o   About the same  (3)

o   Somewhat more involved  (4)

o   Much more involved  (5)

o   Don't know  (6)

Q69 How satisfied are you overall with the services in English provided by the Government of Canada in your province?

o   0 (1) – Totally dissatisfied

o   1 (2)

o   2 (3)

o   3 (4)

o   4 (5)

o   5 (6)

o   6 (7)

o   7 (8)

o   8 (9)

o   9 (10)

o   10 (11) – Totally satisfied

o   Don’t know (12)

Q70 How satisfied are you with the level of access to services in English provided by the Government of Canada in your province?

o   0 (1) – Totally dissatisfied

o   1 (2)

o   2 (3)

o   3 (4)

o   4 (5)

o   5 (6)

o   6 (7)

o   7 (8)

o   8 (9)

o   9 (10)

o   10 (11) – Totally satisfied

o   Don’t know (12)

Q71 How satisfied are you with the level of access to services provided in English by the provincial government in your province? 

o   0 (1) – Totally dissatisfied

o   1 (2)

o   2 (3)

o   3 (4)

o   4 (5)

o   5 (6)

o   6 (7)

o   7 (8)

o   8 (9)

o   9 (10)

o   10 (11) – Totally satisfied