Clarity of TV Contracts

This bar graph shows the proportion of people who find their TV contracts clear and easy to understand, find it unclear and difficult to understand, don’t have a contract or who have never read their agreement.  The 1096 respondents who subscribe to a TV service in the 2018 survey answered as follows:

• Find it clear and easy to understand (5, 6 or 7), 57%
• Find it unclear and difficult to understand (1, 2 or 3), 23%
• Do not have a contract, 2%
• Never read their agreement, 2%