Figure 33: Comparison between panel/voluntary survey by awareness and experience - text version

Figure 33: Comparison between panel/voluntary survey by awareness and experience

Base: Panel survey (n=1809), Voluntary survey (n=7075)

There are two icon charts and one table in this figure comparing responses between respondents to the panel survey and voluntary survey by awareness of aggressive or misleading sales practices, those who experienced sales practices they consider aggressive or misleading and those who experienced a specifc set of sales practices. The first icon chart titled ‘Heard of aggressive or misleading sales practices in the telecommunications sector in Canada’ shows the proportion who said yes they have heard of the issue. All 1809 panel respondents and all 7075 voluntary survey respondents answered as follows:

The second icon chart titled ‘Experienced aggressive or misleading sales practices’ shows the proportion who said yes they experienced sales practices they consider aggressive or misleading. All 1809 panel respondents and all 7075 voluntary survey respondents answered as follows:

The table titled ‘Personally experienced any of these situations’ shows the proportions who said yes they experienced a series of five types of sales practices. All 1809 panel respondents and all 7075 voluntary survey respondents answered as follows:

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