Figure 34: Comparison between panel/voluntary survey by level of concern and support for action - text version

Figure 34: Comparison between panel/voluntary survey by level of concern and support for action

Base: Panel survey (n=1809), Voluntary survey (n=7075); Experienced aggressive or misleading sales practices Panel survey (n=711), Voluntary survey (n=5677)

There are three tables in this figure comparing responses between respondents to the panel survey and voluntary survey by concern for different aspects of the telecommunications sector in Canada, actions taken by those who experience aggressive or misleading sales practices and support for potential actions to address those practices. The first table titled ‘Concerns with the telecommunications sector in Canada’ shows the proportions who said they are extremely concerned with eight different aspects of the telecommunications. All 1809 panel respondents and all 7075 voluntary survey respondents answered as follows:

The second table titled ‘Actions taken’ shows the different actions taken by those who experienced sales practices they consider aggressive or misleading. All 711 panel respondents and 5677 voluntary survey respondents who experienced aggressive or misleading sales practices answered as follows:

The third table titled ‘Support for the following actions being taken’ shows the proportion who said they strongly support each potential action presented. All 1809 panel respondents and all 7075 voluntary survey respondents answered as follows:

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