Figure 14: Support/Opposition to Potential Solutions - text version
Base: All Respondents (n=1809)
Q23. How much do you support or oppose the following actions being taken to try and address the increase in complaints?
This horizontal bar chart shows respondents level of support or opposition to a series of potential actions to help address aggressive or misleading sales practices by telecommunications providers in Canada. All 1809 respondents answered as follows:
- Creation of a mandatory code of conduct for telecommunications providers, 56% strongly support, 27% somewhat support, 14% neither support nor oppose, 1% somewhat oppose, 83% strongly or somewhat support
- Monetary penalties for companies engaging in aggressive or misleading sales practices, 57% strongly support, 26% somewhat support, 14% neither support nor oppose, 2% somewhat oppose, 1% strongly oppose, 83% strongly or somewhat support
- Publicly released report on complaints received regarding sales practices, 53% strongly support, 29% somewhat support, 15% neither support nor oppose, 1% somewhat oppose, 82% strongly or somewhat support
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