Figure 1: Unaided Awareness of Topics in the Telecommunications Sector - text version

This horizontal bar chart shows coded responses to an open-ended question about what respondents have heard about the telecommunications sector in the past year. All 1809 respondents answered as follows:

• Expensive/high fees/frequent price increases, 10%
• Technology improvements/innovation, 4%
• Increased competition (between service providers), 4%
• Canadian customers paying higher rates than the US/Europe/other (developed) nations, 4%
• Better rates/lowering prices (through bundling of services), 3%
• New (CRTC) rules mandating all Canadian wireless carriers sell unlocked phones, 3%
• Optic fiber, 2%
• Collusion/price-fixing/monopolies/not enough competition, 2%
• Streaming services (i.e. Netflix) taking over conventional cable/'cord-cutting', 2%
• Aggressive sales tactics, 2%
• Good/great/I like (unspecified), 2%
• Other mentions, 5%
• Nothing, 45%
• Don't know, 11%