Figure 6: Timeframe of experience - text version

This horizontal bar chart shows the timeframe respondents indicate their last experience with aggressive or misleading sales practices by telecommunications providers in Canada took place. The 711 respondents who experienced aggressive or misleading sales practices responded as follows:

• Within the past year, 60%
• Within the past 6 months, 29%
• Between 6 to 12 months ago, 31%
• Between 1 year to less than 5 years ago, 34%
• More than 5 years ago, 7%