Exhibit 4.2.2.a. Level of difficulty managing data use each month among those with data - text version

This horizontal bar graph shows the level of difficulty to manage data each month.  The 1069 respondents who have data included in their wireless plan in the 2019 survey answered as follows:

• Find it easy (5, 6 or 7), 77%
• Find it difficult (1, 2 or 3), 13%
• I don’t use my data, 1%

The 796 respondents who have data included in their wireless plan in the 2018 survey answered as follows:

• Find it easy (5, 6 or 7), 77%
• Find it difficult (1, 2 or 3), 13%
• I don’t use my data, 1%