Exhibit 4.6.1.a. Wireless service complaint made in the past 12 months - text version

This line graph shows the proportion of people who have made a wireless service complaint in the past 12 months over time. The 1306 respondents in the 2020 survey answered as follows:

• Yes, 17%
• No, 82%

The 1322 respondents in the 2019 survey answered as follows:

• Yes, 20%
• No, 80%

The 1111 respondents in the 2018 survey answered as follows:

• Yes, 18%
• No, 82%

The 1277 respondents in the fall 2016 survey answered as follows:

• Yes, 17%
• No, 83%

The 925 respondents in the spring 2016 survey answered as follows:

• Yes, 21%
• No, 78%

The 1005 respondents in the 2015 survey answered as follows:

• Yes, 23%
• No, 77%

The 1016 respondents in the 2014 survey answered as follows:

• Yes, 26%
• No, 74%