Exhibit 4.9.2.a. Impression of the CRTC - text version

This line graph shows the proportion of people who have a favourable, neutral or unfavourable impression of the CRTC. The 1510 respondents in the 2020 survey answered as follows:

• Net favourable, 33%
• Neutral, 37%
• Net unfavourable, 16%

The 1524 respondents in the 2019 survey answered as follows:

• Net favourable, 34%
• Neutral, 35%
• Net unfavourable, 16%

The 1345 respondents in the 2018 survey answered as follows:

• Net favourable, 31%
• Neutral, 42%
• Net unfavourable, 15%

The 1483 respondents in the fall 2016 survey answered as follows:

• Net favourable, 29%
• Neutral, 43%
• Net unfavourable, 12%

The 1289 respondents in the 2014 survey answered as follows:

• Net favourable, 34%
• Neutral, 38%
• Net unfavourable, 16

The respondents in the 2013 survey answered as follows:

• Net favourable, 37%
• Neutral, 42%
• Net unfavourable, 16%

The respondents in the 2008 survey answered as follows:

• Net favourable, 30%
• Neutral, 47%
• Net unfavourable, 13%

*Note: base sizes are unknown for the 2013 and 2008 survey.