Appendix B: Research Instruments – Survey of Candidates Following the 44th General Election

Chief Electoral Officer's Invitation Letter

Our file: 2021-103108

September 17, 2021

Dear candidate,

As in previous elections, and as part of our evaluation of the 44th general election, Elections Canada will be surveying all candidates about their election experience. The survey is in keeping with our commitment to collaborate with parliamentarians, political parties and other stakeholders.

We have commissioned Environics Research, an independent research company, to carry out this survey. After the election, a representative of Environics will contact you by telephone at the number you provided on your nomination paper to verify your email address and invite you to take the survey online. If you prefer, you can contact Environics to schedule an appointment to take it by telephone at 1-866-642-1129 (toll free) or questionnaire-electionscanada@environics.ca.

The survey covers the following topics:

Please be assured that all the information you provide will be held in strict confidence. Environics Research will only send to Elections Canada an electronic file without any personal identifier, including party affiliation, or any information that would allow responses to be linked to your identity. Each survey participant will be informed when the study is published on Elections Canada's website.

I wish to thank you for devoting your valuable time to this initiative. Your feedback will help us improve the overall conduct of elections and our services to both electors and political entities.

Yours truly,

Stéphane Perrault
Chief Electoral Officer

Follow-up Email Broadcast with Survey Link

EMAIL INVITATION TO SURVEY

Subject line: Elections Canada –Candidate Survey/Sondage auprès des candidates.

First Name Last Name,

You are invited to participate in an important online survey conducted by Environics Research, an independent research company, on behalf of Elections Canada.

The survey will take about 15 minutes to complete. The survey is voluntary and your responses will be anonymous. Your decision on whether or not to participate will not affect any dealings you may have with the Government of Canada.

If you do not have time to complete the survey in one sitting, you can return to it by clicking on the link below again.

Please click on the following link to complete the survey:

INSERT LINK

If you have any questions about the survey, please contact Environics at questionnaire-electionscanada@Environics.ca

This study has been registered with the Canadian Research Insights Council's Research Verification Service so that you may validate its authenticity. If you would like to enquire about the details of this research, you can visit CRIC's website https://www.canadianresearchinsightscouncil.ca/rvs/home/?lang=en. If you choose to verify the authenticity of this research you can reference project code 20210916-EL813.

 

Elections Canada
Survey of Candidates 2021
ERG PN11152
FINAL Questionnaire

INITIAL CALL SCRIPT AND TELEPHONE/WEB INTRODUCTIONS

PROCEED IN OFFICIAL LANGUAGE ON RECORD

Hello. My name is ______________ and I am calling from Environics Research, a national research firm. We have been commissioned by Elections Canada to conduct a survey with candidates who ran in the September 20 federal election. The Chief Electoral Officer of Canada, Stéphane Perrault, [PRONOUNCED PER-RO], recently reached out to each candidate via a letter or an email about this initiative. Getting candidate input is very important.

[IF ASKED] The purpose of this survey is to explore the candidate's experiences during the election, including their perceptions of the services and products provided by Elections Canada.

[IF ASKED HOW WE GOT THEIR INFORMATION] Elections Canada shared with Environics each candidate's contact information solely as a part of this research. The information was extracted from the candidates' nomination papers provided to the returning officers. This use of personal information is consistent with the purpose for which it was obtained by Elections Canada, and is also consistent with the Privacy Act.

IF NO EMAIL ON FILE:

A1) May I please speak with ______________ ?

B1) The purpose of this survey is to explore candidates' experiences during the election, including perceptions of the services and products provided by Elections Canada. Are you willing to take part?

DO NOT READ

C1) The survey can be also done online if that is easier. Are you willing to take part online?

DO NOT READ

IF EMAIL ON FILE:

A2) May I please speak with ______________? IF SPEAKING WITH CANDIDATE, CONTINUE TO B2.

B2) The survey can be done online, but could also be done by telephone if online is not an option for you. Are you willing to take part?

DO NOT READ

[IF DID NOT RECEIVE LETTER OR EMAIL] We can resend you a copy of the letter by email or fax if you wish. It provides background information about this study. IF FAX PREFERRED RECORD FAX NUMBER.

IF CANDIDATE IS NOT AVAILABLE AT A, ASK C

C2) IF EMAIL ON FILE: CAN I PLEASE CONFIRM THE EMAIL ADDRESS ELECTIONS CANADA PROVIDED FOR THE CANDIDATE?

CONFIRM EMAIL

IF CONTACT NOT ABLE TO CONFIRM EMAIL, THANK AND TERMINATE;
WILL BROADCAST TO EMAIL ON FILE

IF NO EMAIL OR EMAIL IS INCORRECT

Could you provide the candidate's email address where we could send the survey link?

[IF STILL UNSURE ABOUT THE LEGITIMACY OF THE SURVEY]: If you would like to ensure this survey is run by Elections Canada, you can call their toll-free number at 1-800-463-6868, Monday to Friday, from 9:00 a.m. to 5:00 p.m. Eastern Time.

[IF MORE INFORMATION NEEDED]: You can also contact Brenda Sharpe, from Environics Research at 613-220-4111 or email questionnaire-electionscanada@Environics.ca

[IF AGREE TO DO SURVEY ONLINE]

We will send you an email which contains all of the information needed to log into the survey. Your participation is voluntary and all responses will be kept strictly confidential — no individuals or organizations will be identified in any way.

The email with the survey invitation will be from surveys@elementaldci.com. You should receive the survey invitation soon. If you do not receive the email invitation, please double check your spam or junk email folder. If you still have not received the invitation, please call us at 1-866-642-1129

E) We can do the survey by telephone, now or at a time more convenient for you.

IF CANNOT MAKE APPOINTMENT NOW

F) Would you like me to give you a 1-800 number to call to schedule an interview at your convenience?

[IF STILL UNSURE ABOUT THE LEGITIMACY OF THE SURVEY]: If you would like to ensure this survey is run by Elections Canada, you can call their toll-free number at 1-800-463-6868 Monday to Friday, from 9:00 a.m. to 5:00 p.m. Eastern Time. You can also contact Brenda Sharpe, from Environics Research, 613-220-4111. Environics is conducting this study on behalf of Elections Canada.

TELEPHONE INTRODUCTION

IF CALLBACK: Hello. My name is ______________ and I am calling back from Environics Research for our scheduled interview about your experience as a candidate in the recent federal election.

READ TO ALL ON TELEPHONE

Please note this call may be recorded for quality control or training purposes. Any personal information collected is subject to the federal Privacy Act and will be held in strict confidence. By taking part in this survey, you consent to the use of your answers for research and statistical purposes. This study has been registered with the Canadian Research Insights Council's Research Verification Service so that you may validate its authenticity. If you would like to enquire about the details of this research, you can visit CRIC's website. Would you like information on how to do that?

IF YES

www.canadianresearchinsightscouncil.ca/rvs/home/?lang=en and enter reference project code 20210916-EL813.

IF ASKED WHO WILL BE USING THE DATA

The anonymous database of all responses may be shared with external researchers under the strict condition that no personal information is ever distributed or made public.

[IF ASKED ABOUT PRIVACY]: Any personal information collected is subject to the federal Privacy Act and will be held in strict confidence. If you have any reason to believe that your personal information has not been handled in accordance with the Privacy Act, you have a right to complain to the Privacy Commissioner of Canada. Would you like me to give you the contact information?

[If ASKED]

Toll-free: 1-800-282-1376 / TTY: (819) 994-6591

WEB SURVEY INTRODUCTION

SPLASH PAGE

Please select your preferred language for completing the survey./Veuillez choisir la langue dans laquelle vous préférez répondre au sondage.

Thank you for participating in this survey for candidates in the 44th general election held on September 20. Your input is important and your participation in this research is much appreciated.

This survey is being conducted on behalf of Elections Canada. The results will be used to report on candidates' experiences during the election, and guide decisions regarding products and services for the next federal election. You can read more about this research initiative on the Elections Canada website.

The survey should take about 15 minutes to complete, depending on your responses.

Your participation is voluntary and completely confidential. All your answers will remain anonymous and will be combined with responses from others. Any personal information collected is subject to the federal Privacy Act and will be held in strict confidence. By taking part in this survey, you consent to the use of your answers for research and statistical purposes. The anonymous database of all responses may be shared with external researchers under the strict condition that no personal information is ever distributed or made public.

If you wish to verify the legitimacy of this research or to register a complaint, you can call Election Canada's toll-free number at 1-800-463-6868 and speak to an Elections Canada agent from Monday to Friday, 9:00 a.m. to 5:00 p.m. Eastern time. To get information about the survey industry or to ask technical questions about this survey, please contact Environics at brenda.sharpe@environics.ca.

This study has been registered with the Canadian Research Insights Council's Research Verification Service so that you may validate its authenticity. If you would like to enquire about the details of this research, you can visit CRIC's website?www.canadianresearchinsightscouncil.ca/rvs/home/?lang=en and enter reference project code 20210916-EL813

Please click on Next to continue.

Section 1 – Overall satisfaction

TELEPHONE ONLY: To begin, I'd like to ask you some general questions about the recent federal election.

Satisfaction with EC's administration of the GE

1. Overall, how satisfied were you with the way the federal election was administered by Elections Canada in your riding?

TELEPHONE: Were you…?

TELEPHONE - READ 01-04

TELEPHONE VOLUNTEERED

SHOW ONLINE

Satisfaction with RO's running of the GE in candidate's riding

2. How satisfied were you with the way the returning officer ran it in your riding?

TELEPHONE: Would you say that you were…?

TELEPHONE - READ 01-04

TELEPHONE VOLUNTEERED

SHOW ONLINE

Reasons for dissatisfaction with the way the RO ran the election

IF Q.2. = 3,4 ASK Q3

3. Why were you dissatisfied with the way the returning officer ran the election in your riding?

[PHONE] (DO NOT READ. ACCEPT UP TO THREE RESPONSES. DO NOT PROBE FOR MORE RESPONSES.)

[WEB] (OPEN QUESTION)

PRE-CODED ANSWERS

Section 2 – Nomination process

TELEPHONE ONLY: I'd now like to ask you some questions about your experience with the nomination process with Elections Canada during the recent federal election.

Ease of nomination requirements compliance

4. How easy was it to comply with the nomination requirements?

TELEPHONE: Would you say this was…?

TELEPHONE - READ 01-04

SHOW ONLINE, IF ASKED ON TELEPHONE: This refers to the Elections Canada nomination process with the returning officer (RO) for any eligible candidate wishing to run in the 44th general election, either as an independent candidate or as a candidate endorsed by a political party.]

TELEPHONE VOLUNTEERED

SHOW ONLINE

Reason it was not easy

IF Q.4 = 3,4 ASK Q5

5. Why was it not easy to comply with the nomination requirements?

[PHONE] (DO NOT READ. ACCEPT UP TO THREE RESPONSES. DO NOT PROBE FOR MORE RESPONSES.)

[WEB] (OPEN QUESTION)

PRE-CODED ANSWERS

Satisfaction with RO's timeliness processing nomination

6. How satisfied were you with the returning officer's timeliness in processing your nomination?

TELEPHONE: Would you say that you were…?

TELEPHONE - READ 01-04

TELEPHONE VOLUNTEERED

SHOW ONLINE

Finding an official agent/auditor

SPLIT SAMPLE HALF 7A/HALF 7B

7. A) Did you encounter any difficulties in finding an official agent?

TELEPHONE VOLUNTEERED

B) Did you encounter any difficulties in finding an auditor?

TELEPHONE VOLUNTEERED

SHOW ONLINE

Difficulties in finding official agent/auditor

IF Q.7a = 1 OR Q.7b = 1 ASK Q8

8. TELEPHONE: What were they?

ONLINE: What difficulties did you encounter in finding an [IF ASKED 7A: official agent/IF ASKED 7B: auditor]?

[PHONE] (DO NOT READ ITEMS. ACCEPT UP TO THREE RESPONSES. DO NOT PROBE FOR MORE RESPONSES.)

[WEB] (OPEN QUESTION)

PRE-CODED ANSWERS

Collection of electors' signatures

9. Considering COVID-19 restrictions in your area, how easy or difficult was it to collect electors' signatures for your nomination?

TELEPHONE VOLUNTEERED

SHOW ONLINE

Informed level about becoming a candidate

10. Overall, how well-informed did you feel about Elections Canada's nomination process?

[SHOW ONLINE, IF ASKED ON TELEPHONE: This refers to the Elections Canada nomination process with the returning officer (RO) for any eligible candidate wishing to run in the 44th general election, either as an independent candidate or as a candidate endorsed by a political party.]

TELEPHONE: Would you say that you were… ?

TELEPHONE - READ 01-04

TELEPHONE VOLUNTEERED

SHOW ONLINE

Section 3 – Political Entity Service Centre (Online portal)

Use of Political Entities Service Centre

11. Elections Canada offers a secure web portal called the Political Entities Service Centre that candidates can use to access electoral products and services.

Did you, or any of your representatives, use the portal?

TELEPHONE: DO NOT READ RESPONSE CATEGORIES; ONLY IF NEEDED

MULTIPLE RESPONSES 01-03 ACCEPTED, OTHERS SINGLE PUNCH

Select all that apply

TELEPHONE VOLUNTEERED

SHOW ONLINE

Nature of use of Political Entities Services Centre

IF Q.11 = 1, 2, 3 ASK Q12

12. What did you, or your representative, use the portal for?

TELEPHONE: READ 1-5
RANDOMIZE 01-05

Select all that apply

TELEPHONE VOLUNTEERED

SHOW ONLINE

Characteristics of the Political Entities Service Centre

IF Q.11 = 1 ASK Q13

13. [PHONE] Do you strongly agree, somewhat agree, somewhat disagree or strongly disagree with the following statements about the portal?

TELEPHONE: DO NOT READ response categories; only if needed

[WEB] How strongly do you agree or disagree with the following statements about the portal?

  1. It was easy to navigate
  2. It contained useful information
  3. It ensures the protection of candidates and electors' personal information
  4. It provided an easy access to documents
  5. It was compatible with my mobile devices
  6. It was easy to create an account
  7. (IF Q.12 = 1) It made submitting my nomination convenient
  8. (IF Q.12 = 5) It made submitting my financial returns convenient

TELEPHONE VOLUNTEERED

SHOW ONLINE

Satisfaction with overall user experience of the Political Entity Service Centre

IF Q.11= 1, 2, 3 ASK Q14

14. [IF Q11=1: How satisfied were you with the overall user experience of the portal?
TELEPHONE: Were you… ?

IF Q11 NOT 01: How satisfied was your representative with the overall user experience of the portal?
TELEPHONE: Was he or she…?

TELEPHONE - READ 01-04

TELEPHONE VOLUNTEERED

SHOW ONLINE

Reasons for not using the Political Entities Service Centre

IF Q.11 = 4 ASK Q15

15. Why did you not use the portal?

[PHONE] (DO NOT READ. ACCEPT UP TO THREE RESPONSES. DO NOT PROBE FOR MORE RESPONSES.)

[WEB] (OPEN QUESTION)

PRE-CODED RESPONSES

Section 4 – Elections Canada's products and services

TELEPHONE ONLY: Read: I'd now like to ask you some questions about the products and services provided by Elections Canada during the election.

Use of EC's products

16. Which of the following Elections Canada products did you use?

TELEPHONE: Did you use… ?

TELEPHONE - READ 01-07

RANDOMIZE

Select all that apply)

TELEPHONE: IF ASKED, SHOW ONLINE UNDER 03: A Statement of the Electors Who Voted on Polling Day, also called the "bingo sheet," was made available to candidates and their representatives. This form was used to record the identifier number of electors who came to vote. It was provided on a regular basis on election day and at the end of advance voting days.)

TELEPHONE: IF ASKED, SHOW ONLINE UNDER 04: Under the "Spread the Word" initiative, Elections Canada provided various tools, including booklets, infographics, videos, informational flyers, icons for websites and advertising, on voting and registration, for the general population, youth and electors with a disability.)

TELEPHONE: IF ASKED, SHOW ONLINE UNDER 07: Maps of Polling Place Service Areas included maps of the polling sites, the advance polling districts, and electoral geography documents.)

TELEPHONE VOLUNTEERED SINGLE PUNCH

IF CODE 97, 98 OR 99 AT Q16, SKIP TO Q23

Most useful format of lists of polling stations

IF Q.16 = 1 ASK Q17

17. In your opinion, which format of the updated lists of polling stations was most useful?

TELEPHONE VOLUNTEERED

SHOW ONLINE

Satisfaction with the quality of the lists of electors

IF Q.16 = 2 ASK Q18

18. How satisfied were you with the overall quality of the lists of electors?

TELEPHONE: Would you say that you were…?

TELEPHONE - READ 01-04

TELEPHONE VOLUNTEERED

SHOW ONLINE

Most useful tools to communicate with electors

IF Q.16 = 4 ASK Q19

19. Which of the following EC tools to communicate with electors were the most useful for your campaign?

RANDOMIZE 1-4

TELEPHONE: READ 1-4

Select all that apply

SHOW ONLINE ONLY, SINGLE PUNCH:

TELEPHONE VOLUNTEERED

SHOW ONLINE

Q.20 Format of maps of polling place service areas

IF Q.16 = 7 ASK Q20

20. Which format of the maps of polling place service areas did you use?

TELEPHONE: Did you use…

Check all that apply

(TELEPHONE IF ASKED, SHOW ONLINE under 03: The Event Map Viewer is the interactive online version of the polling place service areas which allows candidates to view geographic elements including polling divisions, polling districts and municipalities, as well as print polling division maps.)

SHOW ONLINE ONLY, SINGLE PUNCH:

SHOW ONLINE

TELEPHONE VOLUNTEERED

Usefulness of EC's products

21. Thinking about what you needed to run your campaign, how useful were Elections Canada's products?

TELEPHONE: Were they…?

TELEPHONE - READ 01-04

TELEPHONE VOLUNTEERED

SHOW ONLINE

EC's products that were not useful

IF Q.21 = 3,4 ASK Q22

22. Which Elections Canada products did you think were not useful?

PHONE: DO NOT READ. DO NOT PROBE FOR MORE RESPONSES

Select all that apply

SHOW ONLINE

All candidates briefing

ASK ALL

23. The returning officer in your riding organized an all-candidates briefing for the general election.

ONLINE: Please indicate which of the following applies:

Select all that apply

TELEPHONE: Could you tell us if…:

TELEPHONE - READ 01-05

SHOW 5 ONLINE, TELEPHONE VOLUNTEERED

TELEPHONE VOLUNTEERED

Usefulness of all candidates briefing

IF Q.23 = 1, 2, 3,OR 4 ASK Q24

24. How useful was the all-candidates briefing?

TELEPHONE: Was it… ?

TELEPHONE: READ 1-4

TELEPHONE VOLUNTEERED

SHOW ONLINE

Satisfaction with the in-person experience when attending the all-candidates briefing

IF Q.23 = 1 ASK Q25A

25. A) How satisfied were you with the format of the in-person all-candidates briefing?

TELEPHONE: READ 1-4

TELEPHONE: VOLUNTEERED

Satisfaction with the remote experience when attending the all-candidates briefing

IF Q.23 = 2 ASK Q25B

B) How satisfied were you with the format of the all-candidates briefing you attended remotely?

TELEPHONE: READ 1-4

TELEPHONE: VOLUNTEERED

Reasons of dissatisfaction with the format of the all candidates briefing

IF Q.25 (A OR B) = 3, 4 ASK Q26

26. Why were you dissatisfied with the format of the (IF ONLY A: in person all-candidates briefing?/IF ONLY B: remote all-candidates briefing?/IF BOTH A AND B: the formats of the all-candidates briefings?

[PHONE] ((OPEN QUESTION))

[WEB] (OPEN QUESTION)

Usefulness of COVID-19-related procedures/guidelines

27. How useful were Elections Canada's procedure and guidelines to avoid the spread of COVID-19?

TELEPHONE: Were they… ?

TELEPHONE: READ 1-4

TELEPHONE: VOLUNTEERED

Q.30 Contact with Elections Canada

SPLIT SAMPLE TELEPHONE ONLY – 1/3 Q28A, 1/3 Q28B, 1/3 Q28C

GRID FOR ONLINE

28. During the election, did you, or any of your representatives, contact…:

  1. the local Elections Canada office?
  2. Elections Canada with the 1-800 support line for candidates?
  3. Elections Canada via email?

TELEPHONE VOLUNTEERED

SHOW ONLINE

Satisfaction with services received – Contact with EC's local Elections Canada Office

IF Q.28A = 1 ASK Q29A

Satisfaction with services received – Contact with EC's 1-800 support line for candidates

IF Q.28B = 1 ASK Q29B

Satisfaction with services received – Contact with EC's via email correspondence

IF Q.28C = 1 ASK Q29C

29. How satisfied were you, or your representative, with the services you received from…

  1. the local Elections Canada office
  2. the 1-800 support line for candidates
  3. your email correspondence with Elections Canada?

TELEPHONE: Were you…?

TELEPHONE: READ 1-4

TELEPHONE: VOLUNTEERED

Section 5 – Candidates' electoral campaign

TELEPHONE ONLY: I'd now like to ask you some questions about some dimensions of your electoral campaign.

Campaigning during the pandemic

30. Considering the public health guidelines about COVID-19, how did you interact with electors during your campaign?

[PHONE] (DO NOT READ. DO NOT PROBE FOR MORE RESPONSES.)

[WEB] (SHOW RESPONSES 1-77)

PRE-CODED ANSWERS

TELEPHONE VOLUNTEERED:

List of names of election staff

31. Did you provide the returning officer with a list of names of election staff to work at the polling station?

[SHOW ONLINE, TELEPHONE IF ASKED: The list concerns individuals that the candidate proposes to the returning officer to be hired to work at advance polling stations and at polling stations on election day. This does not include candidates' campaign staff members.]

TELEPHONE VOLUNTEERED

SHOW ONLINE

Reason for not providing list of names

IF Q.31 = 2 ASK Q32

32. Why did you not provide a list of names?

[PHONE] (DO NOT READ. ACCEPT UP TO THREE. DO NOT PROBE FOR MORE RESPONSES.)

[WEB] (OPEN QUESTION)

PRE-CODED ANSWERS

Candidates' protection of personal information contained in the voters' lists

33. Did you take any measures to ensure the protection of personal information contained in the voters' lists that you received?

TELEPHONE VOLUNTEERED

SHOW ONLINE

Measures taken to protect personal information

IF Q.33 = 1 ASK Q34/p>

34. What measures did you take to ensure the protection of personal information?

[PHONE] (DO NOT READ. ACCEPT UP TO THREE. DO NOT PROBE FOR MORE RESPONSES.)

[WEB] (OPEN QUESTION)

PRE-CODED ANSWERS

Accessibility of candidates' campaign

35. Did you take any measures to ensure that your campaign's materials, events or website were accessible to electors with a disability?

TELEPHONE VOLUNTEERED

SHOW ONLINE

Accessibility measures taken in candidate's campaign

IF Q.35 = 1 ASK Q36

36. Which measures did you take to make your campaign accessible?

[PHONE] (DO NOT READ. ACCEPT UP TO THREE. DO NOT PROBE FOR MORE RESPONSES.)

[WEB] (OPEN QUESTION)

PRE-CODED ANSWERS

Awareness of funding of candidate's election and personal expenses

37. The Canada Elections Act provides for partial reimbursement of elections expenses as well as some personal expenses like childcare costs and expenses related to a disability.

When deciding to run as a candidate, were you aware of these financial incentives?

TELEPHONE VOLUNTEERED

SHOW ONLINE

Impact of knowing about financial incentives

IF Q.37 = 1, ASK Q38

38. What impact, if any, did these financial incentives have on your decision to run in the last general election?

TELEPHONE: Did they have a…?

TELEPHONE: READ 1-4

TELEPHONE VOLUNTEERED

SHOW ONLINE

Section 6 – Voting and reporting process

TELEPHONE ONLY: I'd now like to ask you some questions about your experience with the voting process during the 44th general election.

(NOTE: CANDIDATE MAY HAVE DIFFERENT VIEWS ABOUT SOME OF THE OPTIONS AVAILABLE FOR VOTING AND THEREFORE BE UNSURE OF AN OVERALL RATING.)

Satisfaction with chosen polling sites

39. How satisfied were you with the locations chosen as polling sites for advance polls and on election day?

TELEPHONE: Were you…?

TELEPHONE: READ 1-4

TELEPHONE VOLUNTEERED:

Reasons of dissatisfaction with chosen polling sites

IF Q.39 = 3,4 ASK Q40

40. Why were you dissatisfied with the location of the polling sites?

[PHONE] (DO NOT READ. ACCEPT UP TO THREE. DO NOT PROBE FOR MORE RESPONSES.)

[WEB] (OPEN QUESTION)

PRE-CODED ANSWERS

Satisfaction with voting process

41. How satisfied were you with the way the voting process went on advance polls and election day?

TELEPHONE: Were you…?

TELEPHONE: READ 1-4

TELEPHONE: VOLUNTEERED

Reason dissatisfied with voting process

IF Q.41 = 3,4 ASK Q42

42. Why were you dissatisfied with the voting process?

[PHONE] (DO NOT READ. ACCEPT UP TO THREE. DO NOT PROBE FOR MORE RESPONSES.)

[WEB] (OPEN QUESTION)

PRE-CODED ANSWERS

Voter identification requirements

SPLIT SAMPLE – ASK HALF Q43A AND HALF Q43B

43. Did you, or your representative, witness any problems related to…

  1. the voter identification requirements?
  2. the use of the Voter Information Card (VIC) as a piece of identification?

[SHOW ONLINE, TELEPHONE IF ASKED: This question is about voter identification at the polls, when the election officer is verifying the proof of identity and residence of an elector.]

[NOTE TO INTERVIEWER: Please select the option "was not there" if a candidate's response is similar to ?I don't know, I wasn't present/there?]

TELEPHONE VOLUNTEERED

SHOW ONLINE

Voter identification problems witnessed

Voter identification problems witnessed – Use of VIC

44. IF Q.43A = 1 ASK Q44A/IF Q.43B = 1 ASK Q44B

A) What problems were witnessed?

[PHONE] (DO NOT READ. ACCEPT UP TO THREE. DO NOT PROBE FOR MORE RESPONSES.)

[WEB] (OPEN QUESTION)

PRE-CODED ANSWERS

B) What problems did you witness regarding the use of the VIC (voter information card) as a piece of identification?

[PHONE] (DO NOT READ. ACCEPT UP TO THREE. DO NOT PROBE FOR MORE RESPONSES.)

[WEB] (OPEN QUESTION)

PRE-CODED ANSWERS

Voter identification requirements problems – frequency of

IF Q.43A OR Q43B = 1, ASK Q45

45. How often did you observe those problems?

TELEPHONE: READ 1-4

TELEPHONE: VOLUNTEERED

Difficulties with observational duties because of the COVID-19-related safety measures

46. Candidates and their representatives have the right to observe certain steps of the voting and counting process.

TELEPHONE: How strongly do you agree or disagree that it was harder to observe the election because of COVID-19-related safety measures at the polls? Do you strongly agree, somewhat agree, somewhat disagree, or strongly disagree?

ONLINE: How strongly do you agree or disagree that it was harder to observe the election because of COVID-19-related safety measures at the polls?

TELEPHONE VOLUNTEERED

SHOW ONLINE

Section 7 – Attitude toward Elections Canada

Fairness of EC's GE administration

47. Thinking about the September 20 federal election, would you say that Elections Canada ran the election…?

[TELEPHONE: Emphasize "Elections Canada"]

TELEPHONE: READ 1-4

TELEPHONE: VOLUNTEERED

Trust in election results' accuracy

48. What level of trust do you have in the accuracy of the election results in your riding?

TELEPHONE: Is it…?

TELEPHONE: READ 1-4

TELEPHONE: VOLUNTEERED

Satisfaction with interactions with returning officer

49. Overall, how satisfied were you with your interactions with the returning officer?

TELEPHONE: Were you…?

TELEPHONE: READ 1-4

TELEPHONE: ACCEPT "DOES NOT APPLY" IF CANDIDATE HAD NO INTERACTIONS WITH RETURNING OFFICER

SHOW ONLINE, TELEPHONE VOLUNTEERED:

TELEPHONE VOLUNTEERED

SHOW ONLINE

Satisfaction with overall quality of service

50. How satisfied were you with the overall quality of service you received from Elections Canada in the most recent federal election?

TELEPHONE: Were you…?

TELEPHONE: READ 1-4

TELEPHONE VOLUNTEERED

SHOW ONLINE

Suggestions to improve services received from Elections Canada

51. Thinking about the services you received from Elections Canada during the election, what is your main suggestion, if anything, to improve those services?

[PHONE] (DO NOT READ. ACCEPT UP TO THREE. DO NOT PROBE FOR MORE RESPONSES.)

[WEB] (OPEN QUESTION)

PRE-CODED ANSWERS

Section 8 – Elections and technology

TELEPHONE ONLY: The next questions are about technology and the way federal elections are conducted.

Foreign influence/interference/false information

52. A: PHONE Based on what you have seen or heard recently, do you think [insert statement] was a problem in this election?

B: ONLINE: Based on what you have seen or heard recently, do you think any of the following were a problem in this election?

[PHONE] Split sample: 1/3 A, 1/3 B, 1/3 C

[ONLINE] grid. Rows/Rotate A-C.)

  1. Hacking by foreign countries or groups into the computer systems that support the election.
  2. Foreign countries or groups using social media and other means to influence the political opinions of Canadians.
  3. The spread of false information online.

TELEPHONE VOLUNTEERED

SHOW ONLINE

Impact of statement in the previous question

53. [TELEPHONE: IF Q.52A, 52B or 52C = 1 ASK Q53] What impact, if any, do you think this had on the outcome of the election?

[ONLINE] Grid. Rows/show any 1 at Q52 in order asked)) What impact, if any, do you think the following had on the outcome of the election?

  1. Hacking by foreign countries or groups into the computer systems that support the election.
  2. Foreign countries or groups using social media and other means to influence the political opinions of Canadians.
  3. The spread of false information online.

TELEPHONE: READ 1-4

TELEPHONE VOLUNTEERED

SHOW ONLINE

Technology at the polls

SPLIT SAMPLE: ASK HALF 54A, HALF 54B

54. A) In a Canadian federal election, workers at the polls use paper lists to find a voter's name and keep track of who voted. In some provincial elections, poll workers use computers or tablets to do this electronically. Which method do you prefer?

[SHOW ONLINE, TELEPHONE IF ASKED: This refers to lists used by poll staff during the voter identification process, not the lists of electors that are provided to candidates.]

SHOW ONLINE, TELEPHONE VOLUNTEERED: No preference 97

TELEPHONE VOLUNTEERED

SHOW ONLINE

B) In Canadian federal elections, each paper ballot is counted by hand. In some provincial elections, paper ballots are scanned into a machine that counts the votes. Which vote counting method do you prefer?

SHOW ONLINE, TELEPHONE VOLUNTEERED: No preference 97

TELEPHONE VOLUNTEERED

SHOW ONLINE

Voting on the Internet

SPLIT SAMPLE: ASK HALF 55A, HALF 55B)

55. A) Do you think that electors should be able to vote by using the Internet?

TELEPHONE VOLUNTEERED

SHOW ONLINE

B) Which statement comes closest to your own view?

RANDOMIZE 1 and 2

TELEPHONE VOLUNTEERED

SHOW ONLINE

Section 9 – Attitudes towards democracy in Canada

TELEPHONE ONLY: Now we'll move on to some questions about Canadian democracy.

Satisfaction with democracy in Canada

56. Overall, how satisfied are you with the way democracy works in Canada?

TELEPHONE: Are you…

TELEPHONE: READ 1-4

TELEPHONE VOLUNTEERED

SHOW ONLINE

Reason dissatisfied with democracy in Canada

IF Q.56 = 3, 4 ASK Q57

57. Is there a specific reason why you are dissatisfied with the way democracy works in Canada?

[PHONE] (DO NOT READ. ACCEPT UP TO THREE. DO NOT PROBE FOR MORE RESPONSES.)

[WEB] (OPEN QUESTION)

PRE-CODED ANSWERS

Attitude towards lowering the voting age

58. [PHONE] Do you strongly agree, somewhat agree, somewhat disagree, or strongly disagree that the voting age in a federal election should be lowered from 18 to 16 years old?

[ONLINE] How strongly do you agree or disagree that the voting age in a federal election should be lowered from 18 to 16 years old?

TELEPHONE: DO NOT READ

TELEPHONE VOLUNTEERED

SHOW ONLINE

Attitudes towards representation rules or incentives

SPLIT SAMPLE – HALF ASK 59A, HALF ASK 59B

59. [PHONE] Do you strongly agree, somewhat agree, somewhat disagree, or strongly disagree that…

[ONLINE] How strongly do you agree or disagree that…

  1. political parties should be required to have more women candidates?
  2. political parties should receive a financial incentive for having more women candidates?

[SHOW ONLINE, TELEPHONE IF ASKED: In some countries, there are rules or incentives in place to ensure political parties run candidates from certain groups

TELEPHONE: DO NOT READ

TELEPHONE VOLUNTEERED

SHOW ONLINE

Section 10 – Socio-demographics

The last few questions are for classification purposes only. Please be assured that your answers will remain completely confidential.

Number of times running as candidate

60. Including the September 20 election, how many times have you run as a candidate at the federal level?

[MINIMUM 1; MAXIMUM 20]

ACCEPT ABSOLUTE NUMBER ONLY; NOT A RANGE

SHOW ONLINE, TELEPHONE IF ASKED: This would include federal general elections and by-elections.

[NUMBER] 77

TELEPHONE VOLUNTEERED

SHOW ONLINE

Language spoken at home

61. What language do you speak most often at home?

TELEPHONE VOLUNTEERED

SHOW ONLINE

Disability identification

62. Do you identify as having a disability?

TELEPHONE VOLUNTEERED

SHOW ONLINE

Type of disability

IF Q.62= 1 ASK Q63

63. Please indicate whether you have any of the following conditions?

TELEPHONE: READ 1-77

Select all that apply

SHOW ONLINE: Prefer not to say 99

TELEPHONE VOLUNTEERED

Canadian born

64. Were you born in Canada?

TELEPHONE VOLUNTEERED

SHOW ONLINE

Year became Canadian citizen

IF Q.64 = 2 ASK Q65

65. In what year did you become a citizen of Canada?

(Please specify year): [NUMBER] 97

TELEPHONE VOLUNTEERED

SHOW ONLINE

Indigenous

66. Are you First Nations, Métis or Inuk (Inuit), or not?

TELEPHONE: DO NOT READ

TELEPHONE VOLUNTEERED

SHOW ONLINE

Ethnic or cultural background

IF Q.66 = 1 OR 99 (NOT INDIGENOUS) ASK Q67

67. What is your ethnic or cultural background?

Select any that apply

TELEPHONE: DO NOT READ / Online show 01-11

TELEPHONE VOLUNTEERED

SHOW ONLINE

Level of Education

68. What is the highest level of education that you have reached?

TELEPHONE: DO NOT READ

TELEPHONE VOLUNTEERED

SHOW ONLINE

Annual Income

69. What was the total annual income of all members of your household combined, before taxes?

TELEPHONE: DO NOT READ

TELEPHONE VOLUNTEERED

SHOW ONLINE

THANKS

This concludes the survey. Elections Canada will publish a report on its website at www.elections.ca once completed. You will be able to access the report there.

If you wish, we can inform you once the study is published on Elections Canada and Library and Archives' websites.

01 - Interested in receiving results/report

02 - Not interested in report

ONLINE: IF 01: Please provide us with an email address where we can send the notice?

TELEPHONE: IF INTERESTED: In this case, could you provide us with an email address where we can send the notice?

RECORD EMAIL FOR REPORT:

TELEPHONE IF ASKED: Elections Canada did not indicate the exact date when the results would be published.

Thank you for your time and feedback.