Effectiveness of Follow-Up Process

The above bar graph shows the ease of understanding follow-up information. The results are as follows:

Regarding the statement “Know what to do if you had a problem”, 68 percent said it was very easy or somewhat easy and 29 percent said it was somewhat difficult or very difficult.
Regarding the statement “Submit missing information to Service Canada”, 71 percent said it was very easy or somewhat easy and 26 percent said it was somewhat difficult or very difficult.
Regarding the statement “Get information on the application status”, 79 percent very easy or somewhat easy and 20 percent said it was somewhat difficult or very difficult.