Follow-up Stage: Ease, Effectiveness And Emotion

Graphic rating level of ease: 5 being very easy to 1 being very difficult

How easy or difficult it was to follow up about your application: 5=47 percent, 4=19 percent, 3=15 percent, 2=8 percent and 1=9 percent, Percent rating 4 or 5=66 percent

Graphic rating level of confidence: 5 being very confident to 1 being very worried

Your application would be processed in a reasonable period of time: 5=38 percent, 4=25 percent, 3=19 percent, 2=9 percent and 1=9 percent, Percent rating 4 or 5=73 percent
Service Canada staff understood the importance of this application for you: 5=53 percent, 4=20 percent, 3=13 percent, 2=7 percent and 1=6 percent, Percent rating 4 or 5=63 percent

Graphic rating level of agreement: 5 where they strongly agree to 1 where they strongly disagree

You were informed about the decision in a reasonable amount of time: 5=52 percent, 4=24 percent,