Online Channel

Graphic rating level of agreement: 5 where they strongly agree to 1 where they strongly disagree

You could see how the information on the website applied to your specific situation: 5=49 percent, 4=29 percent, 3=12 percent, 2=6 percent and 1=4 percent, Percent rating 4 or 5=77 percent
Using online made it easier: 5=53 percent, 4=17 percent, 3=9 percent, 2=4 percent and 1=5 percent, Percent rating 4 or 5=70 percent
The My Service Canada Account was easy to use: 5=58 percent, 4=22 percent, 3=12 percent, 2=4 percent and 1=3 percent, Percent rating 4 or 5=81 percent
You got what you needed using your My Service Canada Account: 5=60 percent, 4=26 percent, 3=9 percent, 2=3 percent and 1=3 percent, Percent rating 4 or 5=86 percent