SIN Client Experience

TOP ATTRIBUTES

• You were able to move smoothly through all of the steps = 91 percent
• It was clear where you were throughout the process = 91 percent
• Ease of completing the application form = 90 percent
• Confidence your application contained all of the information required = 90 percent

BOTTOM ATTRIBUTES

• Able to find the information needed in a reasonable amount of time = 83 percent
• Ease of finding out steps to apply = 84 percent
• Ease of figuring out if eligible (aware stage) = 84 percent

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