CPP Client Experience

TOP ATTRIBUTES

• Overall, it was easy for you to apply = 88 percent
• You were able to move smoothly through all of the steps = 85 percent
• You needed to only explain your situation once = 84 percent

BOTTOM ATTRIBUTES

• Confident your application would be processed in a reasonable period of time (apply stage) = 71 percent
• Easy to understand the information about the program = 73 percent
• Able to find the information needed in a reasonable amount of time (aware stage) = 76 percent

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