OAS Client Experience

TOP ATTRIBUTES

• Overall, it was easy to apply = 84 percent
• Confident that any issues or problems would be easily resolved, among the 86 percent who did not experience a problem = 84 percent
• You needed to explain your situation only once = 84 percent

BOTTOM ATTRIBUTES

• Easy to understand the information about the program = 69 percent
• Easy to find information about the program = 73 percent

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