GIS Client Experience

TOP ATTRIBUTES

Confident that any issues or problems would have been easily resolved, among the 79 percent who did not experience a problem = 86 percent
Overall, it was easy for you to apply = 85 percent
Able to complete the application form in a reasonable amount of time = 82 percent

BOTTOM ATTRIBUTES

Confident you had everything needed to complete the application process = 70 percent
Ease of understanding the information about the program = 70 percent
Find information needed in a reasonable amount of time (aware stage) = 72 percent