EI Client Experience
TOP ATTRIBUTES
- Overall, it was easy for you to apply = 84 percent
- Able to complete the application in a reasonable amount of time = 82 percent
- Ease of completing the application = 82 percent
BOTTOM ATTRIBUTES
- Confident your application would be processed in a reasonable period of time (apply stage) = 66 percent
- How easy it was to follow up about your application, among the 54 percent who followed up = 69 percent
- Easy to figure out if eligible (aware stage) = 72 percent
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