Contact Following a Decision

Contacted Service Canada After Decision: No = 81 percent

Of the 18 percent who contacted Service Canada after decision, the following are the reasons why they contacted Service Canada:

I wanted information about a payment I would receive /I did not receive my payment (yet) = 19 percent
To understand the decision = 18 percent
To understand next steps = 11 percent
To ask that they change the decision = 8 percent
Concerning my employment status/record = 7 percent
To correct information/provide information = 6 percent
I wanted tax information/to change amount taken off for taxes = 3 percent
Other = 27 percent
Don't know = 3 percent