Service Received: Ease Attributes By Program (Percent Rating Agreement as 4 or 5)

TOTAL

• Overall, it was easy for you to apply for … = 84 percent
• It was clear what to do if you had a problem or question = 80 percent
• You needed to explain your situation only once = 79 percent

EI

• Overall, it was easy for you to apply for … = 84 percent
• It was clear what to do if you had a problem or question = 76 percent
• You needed to explain your situation only once = 74 percent

CPP

• Overall, it was easy for you to apply for … = 88 percent
• It was clear what to do if you had a problem or question = 82 percent
• You needed to explain your situation only once = 84 percent

CPP-D

• Overall, it was easy for you to apply for … = 58 percent
• It was clear what to do if you had a problem or question = 63 percent
• You needed to explain your situation only once = 56 percent

OAS

• Overall, it was easy for you to apply for … = 84 percent
• It was clear what to do if you had a problem or question = 79 percent
• You needed to explain your situation only once = 84 percent

GIS

• Overall, it was easy for you to apply for … = 85 percent
• It was clear what to do if you had a problem or question = 80 percent
• You needed to explain your situation only once = 78 percent

SIN

• It was clear what to do if you had a problem or question = 87 percent
• You needed to explain your situation only once = 86 percent

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