2022-23 IRCC Online Tracking Surveys

Methodology report

Prepared for: Immigration, Refugees and Citizenship Canada

Supplier: Leger Marketing Inc.
Contract Number: CW2246084
Contract Value: $59,801.86 (including HST)
Award Date: 2022-10-25
Delivery Date: 2023-03-31

Registration Number: POR 071-22

For more information on this report, please contact IRCC at:
IRCC.COMMPOR-ROPCOMM.IRCC@cic.gc.ca

Ce rapport est aussi disponible en français.

Copyright

This public opinion research report presents the methodology used for two online surveys conducted by Leger Marketing Inc. on behalf of Immigration, Refugees, and Citizenship Canada. The first survey was conducted with 2,501 Canadians between November 28th and December 12th, 2022; the second survey was conducted with 2,510 Canadians between February 9th and 26th, 2023.

Cette publication est aussi disponible en français sous le titre : 2022-23 Sondages de suivi en ligne d'IRCC.

This publication may be reproduced for non-commercial purposes only. Prior written permission must be obtained from Immigration, Refugees and Citizenship Canada. For more information on this report, please contact Immigration, Refugees and Citizenship Canada at IRCC.COMMPOR-ROPCOMM.IRCC@cic.gc.ca or at:

Communications Branch
Immigration, Refugees and Citizenship Canada
Jean Edmonds Tower South
365 Laurier Ave W
Ottawa ON K1A 1L1

Catalogue Number: Ci4-245/2023E-PDF
International Standard Book Number (ISBN): 978-0-660-49045-8

Related publications (registration number: POR 071-22):
Catalogue Number: Ci4-245/2023F-PDF (Final Report, French)
ISBN: 978-0-660-49046-5

© His Majesty the King in Right of Canada, as represented by the Minister of Immigration, Refugees and Citizenship Canada, 2023

Executive Summary

Leger is pleased to present Immigration, Refugees and Citizenship Canada with this public opinion research methodology report. This report was prepared by Léger Marketing Inc. who was contracted by Immigration, Refugees and Citizenship Canada (contract number CW2246084, awarded October 25th, 2022, for a total value of $59,801.86 including HST).

Background and Objectives

IRCC conducts an ongoing research program to help the Department develop a better understanding of Canadian attitudes toward the issues surrounding citizenship and immigration.

IRCC has been conducting annual telephone tracking surveys since 1996. In 2018, IRCC started running complementary online tracking surveys, which has allowed IRCC to compare Canadians’ responses to a number of key questions in telephone and online surveys. There are significant response differences by mode, so maintaining ongoing tracking both by telephone and online allows the department to:

The 2022-23 IRCC Online Tracking Surveys project is comprised of two online panel survey waves with the Canadian general public. It will provide IRCC with comparable tracking data about public attitudes toward immigration, which is of key importance to IRCC’s policies, programs and services.

The research objectives of this study include assessing Canadians’ perceptions of:

Methodology

This public opinion research was conducted via online surveys, using Computer Aided Web Interviewing (CAWI) technology. The questionnaires were provided by IRCC. Leger Marketing Inc. used the questionnaires without making any modifications to its format nor to its content.

Wave 1: Fieldwork for the survey was carried out from November 28th to December 12th, 2022. A pre-test of 44 interviews was completed before launching data collection to validate the programming of the questionnaire in both English and French. A total of 2,501 Canadians with demographic characteristics reflective of the Canadian population were surveyed. An average of 11 minutes was required for respondents to complete the survey. The sample was drawn randomly from the Leo panel and the overall participation rate for the survey was 12.4%.

Wave 2: Fieldwork for the survey was carried out from February 9th to 26th, 2023. A pre-test of 56 interviews was completed before launching data collection to validate the programming of the questionnaire in both English and French. A total of 2,510 Canadians with demographic characteristics reflective of the Canadian population were surveyed. An average of 12 minutes was required for respondents to complete the survey. The sample was drawn randomly from the Leo panel and the overall participation rate for the survey was 16.1%.

A complete methodological description is provided in the Appendices section of this document.

Notes on Interpretation of the Research Findings

This report was compiled by Leger based on the research conducted specifically for this project. This research is not probabilistic; the results cannot be inferred to the general population of Canada.

Since a sample drawn from an Internet panel is not probabilistic in nature, margins of sampling error cannot be calculated for this survey. Respondents for this survey were selected from among those who have volunteered to participate/registered to participate in online surveys. The results of such surveys cannot be described as statistically projectable to the target population. The data have been weighted to reflect the demographic composition of the target population.

Political Neutrality Statement and Contact Information

Leger certifies that the final deliverables fully comply with the Government of Canada’s political neutrality requirements outlined in the Policy on Communications and Federal Identity and the Directive on the Management of Communications.

Specifically, the deliverables do not include information on electoral voting intentions, political party preferences, standings with the electorate, or ratings of the performance of a political party or its leaders.

Signed:

Christian Bourque, Senior Researcher
Léger

Appendix 1: Quantitative Methodology (Wave 1)

As a Canadian Research Insights Council (CRIC) Member, Leger adheres to the most stringent guidelines for quantitative research. The survey was conducted in accordance with Government of Canada requirements for quantitative research, including the Standards of the Conduct of Government of Canada Public Opinion Research— Series A – Fieldwork and Data Tabulation for Online Surveys.

Respondents were assured of the voluntary, confidential and anonymous nature of this research. As with all research conducted by Leger, all information that could allow for the identification of participants was removed from the data, in accordance with the Privacy Act.

Sampling Procedure

Leger conducted a panel-based Internet survey with a sample of adult Canadians, using Computer Aided Web Interviewing (CAWI) technology. A total of 2,501 respondents participated in the survey. The exact distribution is presented in the following section. Participant selection was done randomly from Leo’s online panel.

Leger owns and operates an Internet panel of more than 400,000 Canadians from coast to coast. An Internet panel is made up of Web users profiled on different sociodemographic variables. The majority of Leger’s panel members (61%) have been recruited randomly over the phone over the past decade, making it highly similar to the actual Canadian population on many demographic characteristics.

Data Collection

Fieldwork for the survey was carried out from November 28th to December 12th, 2022. A pre-test of 44 interviews was completed before launching data collection to validate the programming of the questionnaire in both English and French. A total of 2,501 Canadians with demographic characteristics reflective of the Canadian population were surveyed. An average of 11 minutes was required for respondents to complete the survey. The sample was drawn randomly from the Leo panel and the overall participation rate for the survey was 12.4%.

Since a sample drawn from an Internet panel is not probabilistic in nature, the margin of error cannot be calculated for this survey. Respondents for this survey were selected from among those who have volunteered to participate/registered to participate in online surveys. The results of such surveys cannot be described as statistically projectable to the target population. The data have been weighted to reflect the demographic composition of the target population. Because the sample is based on those who initially self-selected for participation, no estimates of sampling error can be calculated.

During data collection, regional quotas were set, and soft quotas were set in order to ensure a sufficient subsample size for Immigrants and Indigenous Peoples. The tables below detail the distribution of respondents by region, gender, age, place of birth, and Indigenous self-identification.

Table: Distribution of respondents by region
Number of respondents (unweighted)
British Columbia 320
Alberta 270
Saskatchewan 125
Manitoba 126
Ontario 825
Quebec 525
New Brunswick 100
Nova Scotia 108
Prince Edward Island 10
Newfoundland 92
Table: Distribution of respondents by gender
Number of respondents (unweighted)
Woman 1,236
Man 1,250
Another gender 10
Prefer not to say 5
Table: Distribution of respondents by age
Number of respondents (unweighted)
18-24 242
25-34 414
35-44 438
45-54 443
55-64 455
65+ 509
Table: Distribution of respondents by place of birth
Number of respondents (unweighted)
Canada 2,006
Outside Canada 490
Prefer not to say 5
Table: Distribution of respondents by Indigenous self-identification
Number of respondents (unweighted)
Indigenous 108
Non-Indigenous 2,369
Prefer not to say 24

Participation Rate

The overall participation rate for this study is 12.4%.

The participation rate is calculated as the number of in-scope responding units (n=2,594), divided by the sum of unresolved units, in-scope non-responding units, and in-scope responding units (n=20,923). The detailed completion results are as follows:

Typical participation rates for web surveys are between 20% and 30%. A participation rate of 12.4% may seem a bit low, but due to time constraints, we had to spread the invitations more widely in the panel to achieve our objectives, which has an impact on the participation rate.

Unweighted and Weighted Samples

Based on data from Statistics Canada’s 2021 national census, Leger weighted the results of this survey by gender and age within each province, in order to reflect the actual distribution of the Canadian adult population.

A basic comparison of the unweighted and weighted sample sizes was conducted to identify any potential non-response bias that could be introduced by lower participation rates among specific demographic subgroups (see tables below).

The table below presents the geographic distribution of respondents, before and after weighting. Quotas were set for each province, and the weighting adjusted for oversampling in certain provinces so that each province has a representative importance in the results.

Table Unweighted and Weighted Sample Distribution by Province
Unweighted Weighted
British Columbia 13% 14%
Alberta 11% 11%
Saskatchewan 5% 3%
Manitoba 5% 4%
Ontario 33% 39%
Quebec 21% 23%
New Brunswick 4% 2%
Nova Scotia 4% 3%
Prince Edward Island <1% <1%
Newfoundland 4% 1%

The following tables present the demographic distribution of respondents, according to gender and age.

First, regarding gender, we can see that weighting has adjusted slightly the proportion of male and female. The adjustments made by weighting are minor, and in no way can we believe that the small differences observed in the effective samples could have introduced a non-response bias for either of these two sample subgroups.

Table: Unweighted and Weighted Sample Distribution by Gender
Unweighted Weighted
Male 49% 51%
Female 50% 49%
Another gender <1% <1%
Prefer not to say <1% <1%

Regarding age distribution, the weighting process has corrected some minor discrepancies. The actual distribution of the sample generally follows the distribution of age groups in the actual population. In this case, it is unlikely that the observed distributions introduce a non-response bias for a particular age group. Because the differences were so small, weighting allowed the weights to be corrected without further manipulation.

Table: Unweighted and Weighted Sample Distribution by Age Group
Unweighted Weighted
18-24 10% 10%
25-34 17% 17%
35-44 18% 16%
45-54 18% 16%
55-64 18% 18%
65+ 20% 24%

There is no evidence from the data that having achieved a different age or gender distribution prior to weighting would have significantly changed the results for this study.

The relatively small weight factors and differences in responses between various subgroups suggest that data quality was not affected. The weight that was applied corrected the initial imbalance for data analysis purposes and no further manipulations were necessary.

Appendix 2: Quantitative Methodology (Wave 2)

As a Canadian Research Insights Council (CRIC) Member, Leger adheres to the most stringent guidelines for quantitative research. The survey was conducted in accordance with Government of Canada requirements for quantitative research, including the Standards of the Conduct of Government of Canada Public Opinion Research— Series A – Fieldwork and Data Tabulation for Online Surveys.

Respondents were assured of the voluntary, confidential and anonymous nature of this research. As with all research conducted by Leger, all information that could allow for the identification of participants was removed from the data, in accordance with the Privacy Act.

Sampling Procedure

Leger conducted a panel-based Internet survey with a sample of adult Canadians, using Computer Aided Web Interviewing (CAWI) technology. A total of 2,510 respondents participated in the survey. The exact distribution is presented in the following section. Participant selection was done randomly from Leo’s online panel.

Leger owns and operates an Internet panel of more than 400,000 Canadians from coast to coast. An Internet panel is made up of Web users profiled on different sociodemographic variables. The majority of Leger’s panel members (61%) have been recruited randomly over the phone over the past decade, making it highly similar to the actual Canadian population on many demographic characteristics.

Data Collection

Fieldwork for the survey was carried out from February 9th to 26th, 2023. A pre-test of 56 interviews was completed before launching data collection to validate the programming of the questionnaire in both English and French. A total of 2,510 Canadians with demographic characteristics reflective of the Canadian population were surveyed. An average of 12 minutes was required for respondents to complete the survey. The sample was drawn randomly from the Leo panel and the overall participation rate for the survey was 16.1%.

Since a sample drawn from an Internet panel is not probabilistic in nature, the margin of error cannot be calculated for this survey. Respondents for this survey were selected from among those who have volunteered to participate/registered to participate in online surveys. The results of such surveys cannot be described as statistically projectable to the target population. The data have been weighted to reflect the demographic composition of the target population. Because the sample is based on those who initially self-selected for participation, no estimates of sampling error can be calculated.

During data collection, regional quotas were set, and soft quotas were set in order to ensure a sufficient subsample size for Immigrants and Indigenous Peoples. The tables below detail the distribution of respondents by region, gender, age, place of birth, and Indigenous self-identification.

Table: Distribution of respondents by region
Number of respondents (unweighted)
British Columbia 321
Alberta 270
Saskatchewan 125
Manitoba 125
Ontario 825
Quebec 526
New Brunswick 100
Nova Scotia 108
Prince Edward Island 10
Newfoundland 100
Table: Distribution of respondents by gender
Number of respondents (unweighted)
Woman 1,248
Man 1,248
Another gender 13
Prefer not to say 1
Table: Distribution of respondents by age
Number of respondents (unweighted)
18-24 246
25-34 401
35-44 424
45-54 461
55-64 443
65+ 535
Table: Distribution of respondents by place of birth
Number of respondents (unweighted)
Canada 1,987
Outside Canada 515
Prefer not to say 8
Table: Distribution of respondents by Indigenous self-identification
Number of respondents (unweighted)
Indigenous 106
Non-Indigenous 2,391
Prefer not to say 13

Participation Rate

The overall participation rate for this study is 16.1%.

The participation rate is calculated as the number of in-scope responding units (n=2,612), divided by the sum of unresolved units, in-scope non-responding units, and in-scope responding units (n=16,222). The detailed completion results are as follows:

Typical participation rates for web surveys are between 20% and 30%. A participation rate of 16.1% may seem a bit low, but due to time constraints, we had to spread the invitations more widely in the panel to achieve our objectives, which has an impact on the participation rate.

Unweighted and Weighted Samples

Based on data from Statistics Canada’s 2021 national census, Leger weighted the results of this survey by gender and age within each province, in order to reflect the actual distribution of the Canadian adult population.

A basic comparison of the unweighted and weighted sample sizes was conducted to identify any potential non-response bias that could be introduced by lower participation rates among specific demographic subgroups (see tables below).

The table below presents the geographic distribution of respondents, before and after weighting. Quotas were set for each province, and the weighting adjusted for oversampling in certain provinces so that each province has a representative importance in the results.

Table Unweighted and Weighted Sample Distribution by Province
Unweighted Weighted
British Columbia 13% 14%
Alberta 11% 11%
Saskatchewan 5% 3%
Manitoba 5% 4%
Ontario 33% 39%
Quebec 21% 23%
New Brunswick 4% 2%
Nova Scotia 4% 3%
Prince Edward Island <1% <1%
Newfoundland 4% 1%

The following tables present the demographic distribution of respondents, according to gender and age.

First, regarding gender, we can see that weighting has adjusted slightly the proportion of male and female. The adjustments made by weighting are minor, and in no way can we believe that the small differences observed in the effective samples could have introduced a non-response bias for either of these two sample subgroups.

Table: Unweighted and Weighted Sample Distribution by Gender
Unweighted Weighted
Male 50% 51%
Female 50% 49%
Another gender 1% 1%
Prefer not to say <1% <1%

Regarding age distribution, the weighting process has corrected some minor discrepancies. The actual distribution of the sample generally follows the distribution of age groups in the actual population. In this case, it is unlikely that the observed distributions introduce a non-response bias for a particular age group. Because the differences were so small, weighting allowed the weights to be corrected without further manipulation.

Table: Unweighted and Weighted Sample Distribution by Age Group
Unweighted Weighted
18-24 10% 10%
25-34 16% 17%
35-44 17% 16%
45-54 18% 16%
55-64 18% 18%
65+ 21% 24%

There is no evidence from the data that having achieved a different age or gender distribution prior to weighting would have significantly changed the results for this study.

The relatively small weight factors and differences in responses between various subgroups suggest that data quality was not affected. The weight that was applied corrected the initial imbalance for data analysis purposes and no further manipulations were necessary.

Appendix 3: Quantitative Instruments

English and French quantitative instruments are provided under separate cover.