Q0: Préféreriez-vous répondre à ce questionnaire en anglais ou en français?Would you prefer to complete the survey in English or French?
1 = English / Anglais
2 = Français / French

PROV: Which of the following provinces or territories do you live in?
1 = British Columbia
2 = Alberta
3 = Saskatchewan
4 = Manitoba
5 = Ontario
6 = Quebec
7 = New Brunswick
8 = Nova Scotia
9 = Prince Edward Island
10 = Newfoundland and Labrador
11 = Northwest Territories
12 = Yukon
13 = Nunavut
99 = Prefer not to say

sexe: Please indicate your gender.
1 = Male gender
2 = Female gender
3 = Gender diverse
9 = Prefer not to answer

age: Which of the following categories best describes your age?
0 = Under 18
1 = 18-24
2 = 25-34
3 = 35-44
4 = 45-54
5 = 55-64
6 = 65+
9 = Prefer not to answer

Can you name the organ...
1 = Competition Bureau
2 = Competition Bureau of Canada
3 = Canadian Food Inspection Agency / CFIA
4 = Consumer Affairs / Consumer Protection
5 = FDA
6 = Health Canada
7 = Federal government / Government
8 = Police / RCMP
96 = Other
97 = None / Nothing
98 = Don't know / Refused

Q15: How familiar are you with the Competition Bureau? Please use a scale from 1 to 5 where 1 means "Not at all familiar" and 5 means "Very familiar."
1 = 1-Not at all familiar
2 = 2
3 = 3
4 = 4
5 = 5-Very familiar
8 = Don’t know
9 = Prefer not to answer

Q16: Which statement best reflects your knowledge of the Competition Bureau before completing this survey?
1 = This was already my understanding of the Competition Bureau.
2 = This adds to what I already knew of the Competition Bureau.
3 = I did not know about the Competition Bureau before doing this survey.
8 = Don’t know
9 = Prefer not to answer

Q17: Over the past year, how clearly do you recall seeing or hearing anything about the Competition Bureau?
1 = Do not recall seeing or hearing anything
2 = Vaguely recall seeing or hearing something
3 = Clearly recall seeing or hearing something
8 = Don’t know
9 = Prefer not to answer

PROV2: PROVINCEs with grouped PRAIRIES & ATLANTIC
1 = British Columbia
2 = Alberta
3 = Prairies
4 = Ontario
5 = Quebec
6 = Maritimes
7 = Northwest Territories
8 = Yukon
9 = Nunavut

Q5: Price-fixing, bid-rigging, collusion - Please indicate how aware you are of these activities. Please use a scale from 1 to 5 where 1 means "Not at all aware" and 5 means "Very aware."
1 = 1-Not at all aware
2 = 2
3 = 3
4 = 4
5 = 5-Very aware
8 = Don’t know
9 = Prefer not to answer

Q35r0: None of them
0 = NO TO: None of them
1 = None of them

Q35r1: The Competition Bureau's Deceptive Marketing Practices Digest a publication that offers advice and presents the Bureau's perspective on advertising and marketing practices
0 = NO TO: The Competition Bureau’s Deceptive Marketing Practices Digest – a publication that offers advice and presents
1 = The Competition Bureau’s Deceptive Marketing Practices Digest – a publication that offers advice and presents the Bu

Q35r2: The Little Black Book of Scams - a publication with tips to help consumers and businesses recognize and report scams in Canada
0 = NO TO: The Little Black Book of Scams – a publication with tips to help consumers and businesses recognize and report
1 = The Little Black Book of Scams – a publication with tips to help consumers and businesses recognize and report scams i

Q35r3: Updates on the Competition Bureau's major enforcement cases
0 = NO TO: Updates on the Competition Bureau’s major enforcement cases
1 = Updates on the Competition Bureau’s major enforcement cases

Q35r4: The Competition Bureau's Consumer alerts - alerts with information for consumers about deceptive marketing practices, misleading advertising and scams
0 = NO TO: The Competition Bureau’s Consumer alerts – alerts with information for consumers about deceptive marketing pr
1 = The Competition Bureau’s Consumer alerts – alerts with information for consumers about deceptive marketing practices

Q35r5: The annual Fraud Prevention Month Campaign to help Canadians recognize, reject and report fraud
0 = NO TO: The annual Fraud Prevention Month Campaign to help Canadians recognize, reject and report fraud
1 = The annual Fraud Prevention Month Campaign to help Canadians recognize, reject and report fraud

Q35r6: The Competition Bureau's submissions to the Canadian Radio-Television and Telecommunications Commission (CRTC) on mobile wireless services
0 = NO TO: The Competition Bureau’s submissions to the Canadian Radio-Television and Telecommunications Commission (CRTC)
1 = The Competition Bureau’s submissions to the Canadian Radio-Television and Telecommunications Commission (CRTC) on mobi

Q35r7: The Competition Bureau's competition promotion work, such as its market studies, white papers, The Competition Advocate, and open letters to regulators and policy-makers
0 = NO TO: The Competition Bureau’s competition promotion work, such as its market studies, white papers, The Competition
1 = The Competition Bureau’s competition promotion work, such as its market studies, white papers, The Competition Advocat

Q35r8: All of them
0 = NO TO: All of them
1 = All of them

Q35r98: Don't know
0 = NO TO: Don’t know
1 = Don’t know

Q35r99: Prefer not to answer
0 = NO TO: Prefer not to answer
1 = Prefer not to answer

Q37_1r1: The Competition Bureau's Deceptive Marketing Practices Digest - For each, please indicate what type of impact it had
0 = NO TO: I changed my purchasing behaviour.
1 = I changed my purchasing behaviour.

Q37_1r2: The Competition Bureau's Deceptive Marketing Practices Digest - For each, please indicate what type of impact it had
0 = NO TO: I have more information to protect myself against harmful activities such as fraud and scams.
1 = I have more information to protect myself against harmful activities such as fraud and scams.

Q37_1r3: The Competition Bureau's Deceptive Marketing Practices Digest - For each, please indicate what type of impact it had
0 = NO TO: I visited the Competition Bureau’s website for more information.
1 = I visited the Competition Bureau’s website for more information.

Q37_1r4: The Competition Bureau's Deceptive Marketing Practices Digest - For each, please indicate what type of impact it had
0 = NO TO: I did not do anything, but I have more knowledge on anti-competitive activity.
1 = I did not do anything, but I have more knowledge on anti-competitive activity.

Q37_1r5: The Competition Bureau's Deceptive Marketing Practices Digest - For each, please indicate what type of impact it had
0 = NO TO: I called the Federal Contracting Fraud Tip Line (a joint initiative of the Competition Bureau, Public Services an
1 = I called the Federal Contracting Fraud Tip Line (a joint initiative of the Competition Bureau, Public Services and Procu

Q37_1r6: The Competition Bureau's Deceptive Marketing Practices Digest - For each, please indicate what type of impact it had
0 = NO TO: I contacted the Canadian Anti-Fraud Centre.
1 = I contacted the Canadian Anti-Fraud Centre.

Q37_1r7: The Competition Bureau's Deceptive Marketing Practices Digest - For each, please indicate what type of impact it had
0 = NO TO: I filed a complaint with the RCMP or local police.
1 = I filed a complaint with the RCMP or local police.

Q37_1r8: The Competition Bureau's Deceptive Marketing Practices Digest - For each, please indicate what type of impact it had
0 = NO TO: I filed a complaint with the Competition Bureau on suspected anti-competitive activity.
1 = I filed a complaint with the Competition Bureau on suspected anti-competitive activity.

Q37_1r9: The Competition Bureau's Deceptive Marketing Practices Digest - For each, please indicate what type of impact it had
0 = NO TO: I filed a complaint with the Better Business Bureau.
1 = I filed a complaint with the Better Business Bureau.

Q37_1r77: The Competition Bureau's Deceptive Marketing Practices Digest - For each, please indicate what type of impact it had
0 = NO TO: Other (please specify)
1 = Other (please specify)

Q42: After reviewing this list of Competition Bureau activities and publications, how would you describe your impression of the Competition Bureau?
1 = Very unfavourable
2 = Somewhat unfavourable
3 = Neither
4 = Somewhat favourable
5 = Very favourable
8 = Don’t know
9 = Prefer not to answer

Q43: Enforcing laws against anti-competitive behaviour, such as price-fixing and misleading advertising and deceptive marketing practices - In your opinion, how is the Competition Bureau doing at each of the following?
1 = Very poorly
2 = Poorly
3 = Neither well nor poorly
4 = Well
5 = Very well
8 = Don’t know
9 = Prefer not to answer

Q49: Before doing this survey, have you ever contacted the Competition Bureau?
1 = Yes, in the past 12 months
2 = Yes, but not in the past 12 months
3 = No
8 = Don’t know
9 = Prefer not to answer

Q50r1: I called their Information Centre. - How did you contact the Competition Bureau?
0 = NO TO: I called their Information Centre.
1 = I called their Information Centre.

Q50r2: I sent them an online complaint. - How did you contact the Competition Bureau?
0 = NO TO: I sent them an online complaint.
1 = I sent them an online complaint.

Q50r3: My lawyer contacted the Competition Bureau for me. - How did you contact the Competition Bureau?
0 = NO TO: My lawyer contacted the Competition Bureau for me.
1 = My lawyer contacted the Competition Bureau for me.

Q50r4: I called the Federal Contracting Fraud Tip Line. - How did you contact the Competition Bureau?
0 = NO TO: I called the Federal Contracting Fraud Tip Line.
1 = I called the Federal Contracting Fraud Tip Line.

Q50r5: Through social media (Facebook, Twitter, Reddit or LinkedIn) - How did you contact the Competition Bureau?
0 = NO TO: Through social media (Facebook, Twitter, Reddit or LinkedIn)
1 = Through social media (Facebook, Twitter, Reddit or LinkedIn)

Q50r77: Other (specify) - How did you contact the Competition Bureau?
0 = NO TO: Other (specify)
1 = Other (specify)

Q51r1: For information on their labelling laws - Why did you contact the Competition Bureau?
0 = NO TO: For information on their labelling laws
1 = For information on their labelling laws

Q51r2: For information on the Competition Act - Why did you contact the Competition Bureau?
0 = NO TO: For information on the Competition Act
1 = For information on the Competition Act

Q51r3: For information on CA Identification NumbersThe CA Identification Number is an identification number registered for the exclusive use of a Canadian dealer on the label of a consumer textile article in place of a name and postal address - Why did yo
0 = NO TO: For information on CA Identification NumbersThe CA Identification Number is an identification number registered f
1 = For information on CA Identification NumbersThe CA Identification Number is an identification number registered for the

Q51r4: To report a scam or other deceptive marketing practice - Why did you contact the Competition Bureau?
0 = NO TO: To report a scam or other deceptive marketing practice
1 = To report a scam or other deceptive marketing practice

Q51r5: To file a complaint - Why did you contact the Competition Bureau?
0 = NO TO: To file a complaint
1 = To file a complaint

Q51r6: For information on an investigation - Why did you contact the Competition Bureau?
0 = NO TO: For information on an investigation
1 = For information on an investigation

Q51r7: To request a community presentation - Why did you contact the Competition Bureau?
0 = NO TO: To request a community presentation
1 = To request a community presentation

Q51r8: To request a publication (e.g. The Little Black Book of Scams) - Why did you contact the Competition Bureau?
0 = NO TO: To request a publication (e.g. The Little Black Book of Scams)
1 = To request a publication (e.g. The Little Black Book of Scams)

Q51r77: Other (SPECIFY) - Why did you contact the Competition Bureau?
0 = NO TO: Other (SPECIFY)
1 = Other (SPECIFY)

Q52: Overall, how satisfied have you been with the contact that you have had with the Competition Bureau?
1 = Very dissatisfied
2 = Somewhat dissatisfied
3 = Neither satisfied nor dissatisfied
4 = Somewhat satisfied
5 = Very satisfied
8 = Don’t know
9 = Prefer not to answer

Q53: I had heard of activities the Competition Bureau does, but I was not aware they were involved. - To what extent do you agree or disagree with each of the following statements?
1 = Strongly disagree
2 = Somewhat disagree
3 = Neither
4 = Somewhat agree
5 = Strongly agree
8 = Don’t know
9 = Prefer not to answer

Q59r1: I am not interested in receiving any information. - What method of communication would you prefer if you were to receive information about and from the Competition Bureau?
0 = NO TO: I am not interested in receiving any information.
1 = I am not interested in receiving any information.

Q59r2: Email - What method of communication would you prefer if you were to receive information about and from the Competition Bureau?
0 = NO TO: Email
1 = Email

Q59r3: Regular mail - What method of communication would you prefer if you were to receive information about and from the Competition Bureau?
0 = NO TO: Regular mail
1 = Regular mail

Q59r4: Telephone - What method of communication would you prefer if you were to receive information about and from the Competition Bureau?
0 = NO TO: Telephone
1 = Telephone

Q59r5: In-person - What method of communication would you prefer if you were to receive information about and from the Competition Bureau?
0 = NO TO: In-person
1 = In-person

Q59r6: Social media (Facebook, Twitter, Reddit or LinkedIn) - What method of communication would you prefer if you were to receive information about and from the Competition Bureau?
0 = NO TO: Social media (Facebook, Twitter, Reddit or LinkedIn)
1 = Social media (Facebook, Twitter, Reddit or LinkedIn)

Q59r7: News media - What method of communication would you prefer if you were to receive information about and from the Competition Bureau?
0 = NO TO: News media
1 = News media

Q59r8: Competition Bureau website - What method of communication would you prefer if you were to receive information about and from the Competition Bureau?
0 = NO TO: Competition Bureau website
1 = Competition Bureau website

Q60r1: Accommodation and Food Services (e.g. hotels and restaurants) - Now that you know more about the Competition Bureau, in which sectors of the economy should the Bureau focus its work?
0 = NO TO: Accommodation and Food Services (e.g. hotels and restaurants)
1 = Accommodation and Food Services (e.g. hotels and restaurants)

Q60r2: Waste Management Services (Waste collection and treatment) - Now that you know more about the Competition Bureau, in which sectors of the economy should the Bureau focus its work?
0 = NO TO: Waste Management Services (Waste collection and treatment)
1 = Waste Management Services (Waste collection and treatment)

Q60r3: Agriculture, Forestry, Fishing and Hunting - Now that you know more about the Competition Bureau, in which sectors of the economy should the Bureau focus its work?
0 = NO TO: Agriculture, Forestry, Fishing and Hunting
1 = Agriculture, Forestry, Fishing and Hunting

Q60r4: Arts, Entertainment and Recreation - Now that you know more about the Competition Bureau, in which sectors of the economy should the Bureau focus its work?
0 = NO TO: Arts, Entertainment and Recreation
1 = Arts, Entertainment and Recreation

Q60r5: Construction - Now that you know more about the Competition Bureau, in which sectors of the economy should the Bureau focus its work?
0 = NO TO: Construction
1 = Construction

Q60r6: Educational Services - Now that you know more about the Competition Bureau, in which sectors of the economy should the Bureau focus its work?
0 = NO TO: Educational Services
1 = Educational Services

Q60r7: Banking and Finance - Now that you know more about the Competition Bureau, in which sectors of the economy should the Bureau focus its work?
0 = NO TO: Banking and Finance
1 = Banking and Finance

Q60r8: Health Care and Pharmaceuticals - Now that you know more about the Competition Bureau, in which sectors of the economy should the Bureau focus its work?
0 = NO TO: Health Care and Pharmaceuticals
1 = Health Care and Pharmaceuticals

Q60r9: Telecommunications - Now that you know more about the Competition Bureau, in which sectors of the economy should the Bureau focus its work?
0 = NO TO: Telecommunications
1 = Telecommunications

Q60r10: E-commerce Platforms (e.g. Amazon, Shopify, Facebook Marketplace and eBay) - Now that you know more about the Competition Bureau, in which sectors of the economy should the Bureau focus its work?
0 = NO TO: E-commerce Platforms (e.g. Amazon, Shopify, Facebook Marketplace and eBay)
1 = E-commerce Platforms (e.g. Amazon, Shopify, Facebook Marketplace and eBay)

Q60r11: Social Media Platforms (e.g. Facebook, Twitter, and Instagram - Now that you know more about the Competition Bureau, in which sectors of the economy should the Bureau focus its work?
0 = NO TO: Social Media Platforms (e.g. Facebook, Twitter, and Instagram
1 = Social Media Platforms (e.g. Facebook, Twitter, and Instagram

Q60r12: Manufacturing - Now that you know more about the Competition Bureau, in which sectors of the economy should the Bureau focus its work?
0 = NO TO: Manufacturing
1 = Manufacturing

Q60r13: Retail Gas (e.g. gas stations) - Now that you know more about the Competition Bureau, in which sectors of the economy should the Bureau focus its work?
0 = NO TO: Retail Gas (e.g. gas stations)
1 = Retail Gas (e.g. gas stations)

Q60r14: Real Estate and Rental and Leasing - Now that you know more about the Competition Bureau, in which sectors of the economy should the Bureau focus its work?
0 = NO TO: Real Estate and Rental and Leasing
1 = Real Estate and Rental and Leasing

Q60r15: Retail Trade (e.g. grocery stores, department stores and automobile dealers) - Now that you know more about the Competition Bureau, in which sectors of the economy should the Bureau focus its work?
0 = NO TO: Retail Trade (e.g. grocery stores, department stores and automobile dealers)
1 = Retail Trade (e.g. grocery stores, department stores and automobile dealers)

Q60r16: Transportation (e.g. air and rail transportation, and municipal transit systems) - Now that you know more about the Competition Bureau, in which sectors of the economy should the Bureau focus its work?
0 = NO TO: Transportation (e.g. air and rail transportation, and municipal transit systems)
1 = Transportation (e.g. air and rail transportation, and municipal transit systems)

Q60r17: Utilities (e.g. electric power generation and natural gas distribution) - Now that you know more about the Competition Bureau, in which sectors of the economy should the Bureau focus its work?
0 = NO TO: Utilities (e.g. electric power generation and natural gas distribution)
1 = Utilities (e.g. electric power generation and natural gas distribution)

Q60r18: All sectors - Now that you know more about the Competition Bureau, in which sectors of the economy should the Bureau focus its work?
1 = All sectors

Q60r97: None / Nothing - Now that you know more about the Competition Bureau, in which sectors of the economy should the Bureau focus its work?
1 = None / Nothing

Q60r98: Don't know / Refused - Now that you know more about the Competition Bureau, in which sectors of the economy should the Bureau focus its work?
1 = Don't know / Refused

Q61: Which of the following best describes your current employment status?
1 = Working full-time, that is, 30 or more hours per week
2 = Working part-time, that is, less than 30 hours per week
3 = Self-employed
4 = Unemployed, but looking for work
5 = A student attending school full-time
6 = A student attending school part-time
7 = Retired
8 = Not in the workforce (full-time homemaker, unemployed, not looking for work)
9 = Prefer not to answer

Q62: Which of the following best describes the industry or sector you work in? If you are active in more than one sector, please identify the main sector.
1 = Construction
2 = Manufacturing
3 = Retail
4 = Agriculture, forestry or fisheries
5 = Mining, oil and gas extraction
6 = Finance, insurance or real estate
7 = High tech
8 = Sales
9 = Telecommunications
10 = Utilities
11 = Engineering
12 = Waste management
13 = Healthcare and social assistance
14 = Transportation
15 = Wholesale trade
16 = Hospitality, accommodation and food services
17 = Non-profit/not-for-profit organizations
18 = Remediation/Other services
19 = Arts, entertainment, and recreation
20 = Professional, scientific and technical services
21 = Education
22 = Emergency services/public safety/security
23 = Legal/Law
24 = Government
77 = Other (please specify)
99 = Prefer not to answer

Q63: How would you describe the area in which you live?
1 = Urban
2 = Suburban
3 = Rural
9 = Prefer not to answer

Q64: What is the language you speak most often at home?
1 = English
2 = French
3 = Chinese (Cantonese, Mandarin)
77 = Other (SPECIFY)
99 = Prefer not to answer

Q65: Were you born in Canada?
1 = Yes
2 = No
9 = Prefer not to answer

Q68: Which of the following categories best describes your total household income for 2019? That is, the total income of all persons in your household combined, before taxes?
1 = Under $20,000
2 = $20,000 to $39,999
3 = $40,000 to $59,999
4 = $60,000 to $79,999
5 = $80,000 to $99,999
6 = $100,000 to $149,999
7 = $150,000 to $199,999
8 = $200,000 or more
9 = Prefer not to answer