Graph 2 - Overall Satisfaction - Comparison between DTIs and Insurance Companies

DTI Very satisfied Somewhat satisfied
2010-11 59% 31%
2012-13 52% 35%
2014-15 50% 39%
Insurance Very satisfied Somewhat satisfied
2010-11 62% 30%
2012-13 45% 43%
2014-15 37% 48%

BASE: Total sample, excluding those with no opinion (DTI n=54; Insurance n=52)

Return to Graph 2 - Overall Satisfaction - Comparison between DTIs and Insurance Companies