| Providing an opportunity to discuss issues of concern prior to OSFI coming to a conclusion | Very good | Good |
|---|---|---|
| DTI (n=54) | 43% | 43% |
| Insurance (n=51) | 41% | 41% |
| The clarity of OSFI’s written correspondence | Very good | Good |
| DTI (n=54) | 28% | 54% |
| Insurance (n=51) | 39% | 45% |
| The consistency between OSFI’s written and oral correspondence | Very good | Good |
| DTI (n=54) | 26% | 50% |
| Insurance (n=52) | 40% | 40% |
BASE: Total sample, excluding those with no opinion