Prepared for Office of the Superintendent of Financial Institutions
Supplier Name: Phoenix SPI
Contract Number: 51019-207002 001 CY
Contract Value: $45,180.01 (including taxes)
Award Date: 2020-12-15
Delivery Date: 2021-07-19
Registration Number: POR 083-20
For more information on this report, please contact OSFI at: information@osfi-bsif.gc.ca.
Ce sommaire est aussi disponible en français.
Final Report
Prepared for Office of the Superintendent of Financial Institutions (OSFI)
Supplier name: Phoenix Strategic Perspectives Inc.
December 2020
This public opinion research report presents the results of a survey of 216 representatives of federally regulated private pension plans supervised by OSFI. Available in both official languages, the survey was online between February 16 and March 16, 2021.
This publication may be reproduced for non-commercial purposes only. Prior written permission must be obtained from the Office of the Superintendent of Financial Institutions (OSFI). For more information on this report, please contact OSFI at: information@osfi-bsif.gc.ca
Communications and Engagement
Office of the Superintendent of Financial Institutions
255 Albert Street, 12th floor
Ottawa, ON K1A 0H2
Catalogue number:
IN4-33/2021E-PDF
International Standard Book Number (ISBN):
978-0-660-39751-1
Related publications (registration number: POR 083-20):
Catalogue number IN4-33/2021F-PDF (Final report, French)
ISBN 978-0-660-39752-8
© Her Majesty the Queen in Right of Canada, as represented by the Minister of Finance, 2021.
The Office of the Superintendent of Financial Institutions (OSFI) is the primary regulator and supervisor of federally regulated financial institutions and federally administered pension plans. OSFI supervises and regulates roughly 1,214 private pension plans covering employees in federally regulated areas of employment. As of March 2019, these plans covered 1,154,600 members and had a combined asset value of approximately $215.5 billion. To help assess how well it is achieving its mandate, OSFI commissioned Phoenix Strategic Perspectives Inc. (Phoenix SPI) to conduct a survey with pension plan administrators and professionals for their perceptions of OSFI’s performance. The results of this survey are presented in this report.
The main objective of this research was to: 1) obtain perspectives of OSFI’s performance as a regulator of federally regulated private pension plans; and 2) assess OSFI’s performance on a series of core measures. Specifically, this year’s survey was designed to collect feedback in the following areas:
To meet the objectives, an online survey was conducted with representatives of federally regulated private pension plans supervised by OSFI. All plans with an asset size of $500,000 or more and at least 10 members were included in the survey. Available in both official languages, the survey was online between February 16 and March 16, 2021. Of the 1,131 eligible plan administrators and professionals invited to complete the survey, 216 did so, which represents a response rate of 19%. Of the 216 respondents, 144 were plan administrators and 72 were professionals. Of the 144 plan administrators, 79 were defined benefits plan administrators, and 65 defined contribution plan or pooled registered pension plan administrators.
This was an attempted census survey. Since the entire population of federally regulated private pension plans supervised by OSFI were invited to participate in this survey, there is no margin of sampling error to be estimated or reported. The results of the research provide the data needed to meet OSFI’s performance reporting commitments and enable OSFI’s Private Pension Plans Division (PPPD) to identify areas for improvement.
The following are key findings from the survey:
The contract value was $45,180.01 (including taxes).