INTRODUCTION AND BACKGROUND

     Schools in large urban centres are places where teachers are faced
with a plethora of challenges that range from poverty, violence, 
cultural diversity and a multitude of languages.  Successful teaching 
in these low-income, urban, multicultural schools is different from 
teaching in suburban settings, which have more homogeneous student 
populations, more parental support and more stable student populations. 
Wright (1981) says that students in urban schools need dedicated 
teachers who respect children and youth, who actually believe they can 
and will learn if properly taught, and who understand the types of 
homes and cultures from which the children come.  Haberman (1992) 
argues that successful teaching in low-income, urban, multicultural 
schools is a different order of teaching.  Maeroff (1988) supports this 
contention by stating that minority students need teachers who inspire 
them, who have rapport with them, who have high expectations of them, 
and who can provide students with supportive environments which bolster 
their confidence.  She states that these teachers need to be able to 
communicate with the parents, to modify the curriculum where needed, 
and to have the skills and the time to talk with students about life 
and its problems. 
 
     Preparing teachers for these challenging environments is a problem 
which many faculties of education are beginning to examine more 
closely. "Preparing preservice teachers for their future classrooms 
becomes more complex as the school population becomes more diverse. 
Changing demographics require changing teacher education strategies" 
(Fuller, 1994, p. 270).  Faculties of education are realising that 
prospective teachers need more than a general education.  They need 
"specialised knowledge of the lives and learning styles of the urban 
child, first hand experiences in urban schools, and an understanding 
of the community from which the child comes" (Reed and Simon, 1991 p. 
32). Stallings, Bossung & Martin (1990) express the opinion that too 
often new teachers who have received their field experience in the 
suburbs are hired to teach in multicultural, inner-city schools with 
little preparation to serve this population of children and families. 
Throughout the literature there are exaltations to faculties of 
education to change and improve the teacher preparation programs to 
address the special needs of teachers in inner city schools. 
 
     In order to improve the preparation of teachers for urban 
classrooms a network of faculties of education and schools in Canada 
and the United States has been founded.  The Urban Network to Improve 
Teacher Education (UNITE) joins nine universities together in a project 
to develop teacher preparation curriculum which can infuse a 
broad-based, experiential urban focus into the preparation programs for 
new teachers.  Those participating include Central Connecticut State 
University, Indiana State University, University of Louisville, 
University of Miami, Ohio State University, Simon Fraser University, 
Teachers' College - Columbia University, College of Tennessee and the 
University of Toronto. 
 
     As part of the UNITE project the nine faculties of education are 
involved in a variety of initiatives within their own faculties and in 
urban schools.  At the University of Toronto a number of pilot projects 
are being worked on which will assist us in developing and implementing 
a greater urban focus into the teacher preparation programs. 
 
     As we worked on these and other UNITE projects our curiosity was 
piqued around the topic of practising teachers' perceptions of teaching 
in urban schools; what they identified as the challenges and what they 
felt faculties of education could do to prepare teachers more 
effectively for teaching in these challenging environments.  We believe 
that teachers bring a great deal of experience and insight to their 
teaching, and that by encouraging them to reflect on their practice and 
why it is successful, much can be learned about teacher needs and 
preparing teachers for urban schools.  The study presented in this 
paper was done as part of the UNITE project, and the findings will be 
shared with those universities participating in the project.  These 
findings will add to the body of work being collected by the nine 
participating universities as we continue to explore ways to more 
effectively train teachers for urban settings. 
 
PURPOSE OF THE STUDY 
 
     The purpose of the study was to explore a number of questions 
around preparing teachers to be better teachers in urban schools.  We 
were interested in talking with teachers who had had a variety of 
experiences, those who were new to the profession, as well as those who 
had taught for many years.  We also wanted to find out what they saw 
as the major differences between urban schools and other schools: in 
other words, what made them urban, inner-city schools.  Our questions 
focussed around a number of areas. These included teacher preparation, 
day-to-day life for teachers in these schools, and what recommendations 
urban teachers had for teacher preparation programs. 
 
     We wanted to ask teachers how they felt we could "introduce 
teachers to the profession humanely, in ways that engender self-esteem, 
competence, collegiality and professional nature" (Colbert, 1992, p. 
193),  especially to urban school settings. 
 
The following research questions guided the study: 
 
1.   What are the characteristics of urban schools? 
2.   What are the challenges of teaching in these urban schools? 
3.   What are the qualities of successful teachers in urban schools? 
      -  Can these qualities be learned? 
      -  What special skills/knowledge do teachers in urban schools 
         need? 
      -  How do teachers in these schools stay motivated? 
4.   How can preservice teacher education programs better prepare 
teachers for urban schools? 
5.   If you could have a resource wish list, what would it contain? 
 
METHODOLOGY 
 
Sampling Identification 
     Three schools, two elementary schools and one secondary school, 
were involved with this project.  These schools are all inner-city 
schools in the greater Metropolitan Toronto  area of Ontario, Canada. 
The schools were identified by the central office of each participating 
school district.  Criteria for selection involved identifying schools 
with the following characteristics: 
     -  urban school, 
     -  diverse multicultural student population, 
     -  willingness to participate in the project. 
     The number of students enrolled in the three schools ranged from 
198 to 1300 students, and the number of staff paralleled this range 
with the smallest school having 20 staff members and the largest school 
having approximately 100 staff members.  All the schools in the study 
had a diverse, multicultural student population, a large proportion of 
whom spoke a language other than English as their first language.  As 
well, they all reported having an extremely high turnover rate of 
students. 
 
Data Collection 
 Qualitative methods were used to collect and analyze data from the 
participating schools.  Two methods of data collection were employed. 
These were focus group interviews and detailed questionnaires.  Within 
each of the identified schools focus group interviews with selected 
teachers were conducted.  Teachers were identified and selected by the 
principal, or were self-selecting. Administrators were given the 
following guidelines for selection of participants: 
     -  participants represented a range of years of teaching 
        experience, 
     -  participants represented a variety of roles and 
        responsibilities, 
     -  participants, in the secondary schools, represented different 
        subject areas. 
 
     Altogether 27 teachers and administrators participated in the 
focus group discussions. In two of the schools two focus group 
interviews were conducted in order to increase the participation of 
teachers and maintain the group size at six or less.  In the third 
school only one focus group interview was conducted with six 
participants.  An additional separate interview was conducted with the 
principal at each school.  Questions in these interviews expanded the 
information related to the school profile and needs. 
 
     To support the data gathered in the focus group interviews, all 
participants were asked to independently complete a detailed 
questionnaire.  The questionnaires focussed on personal data, for 
example, teaching experiences in urban schools, preservice preparation 
and previous employment, as well as individual comments related to 
preparation for teaching. 
 
     Another data source was a previous UNITE project which was 
conducted at another urban school involved in the project.  The data 
included focus group interviews with eleven teachers from the school, 
and similar questions were asked during the discussions.  The data from 
this study was included as a source as we examined and analyzed the 
findings. 
 
     A review of the literature was done with a focus on preparing 
teachers for urban schools, school/university partnerships, and the 
needs of urban schools in the 90s.   All focus group interviews were 
conducted by two researchers. In order to increase reliability each 
researcher collated and examined the data independently.  This was 
followed by a collective analysis in which common themes were 
identified.  No areas of discrepancy occurred between the researchers' 
independent analyses.  There was, however, some discussion around 
degree of emphasis of characteristics.  A  re-examination of the 
original transcripts clarified the varying degrees of emphasis. 
 
FINDINGS 
 
     The findings are an analysis of the data collected from the focus 
group interviews, the interviews with the principals, and the 
questionnaires.  Throughout this presentation excerpts from the 
interview transcripts are included to allow the participants' voices 
to be heard.  Following a brief profile of the participants involved 
with this study, their thoughts, ideas, experiences and suggestions are 
shared under the following sub-titles: 
 
A)   Teachers' perceptions of the characteristics of an urban school 
B)   Challenges these characteristics present 
C)   Characteristics of a successful urban teacher 
D)   Improving teacher preparation programs 
E)   Motivation 
F)   Teacher wish list 
 
Participant Profile 
 
     Twenty-two teachers and five administrators were involved in focus 
group interviews conducted during the study.  Over half of the 27 
participants have been working in the field of education for less than 
five years, although four have been teaching in their present school 
for over 15 years.  On average, the participants graduated from a 
faculty of education 11 years ago. The teachers interviewed represented 
all grade levels, from kindergarten to senior secondary, and 
represented a variety of subject areas and roles within a school 
community (e.g., physical education, visual arts, resource teacher, 
special education teacher). 
 
     All but one of the participants received their preservice 
education in the province of Ontario, and 45% of the teachers attended 
the preservice program at the University of Toronto.  Most of the 
participants had been employed at some other occupation on a full-time 
basis prior to entering the teaching profession.  These previous work 
positions included medical secretary, professional volleyball player, 
child therapist, office systems manager, social worker, computer 
operator, fitness instructor, construction worker and CUSO volunteer. 
 
A)  Teachers' Perceptions of the Characteristics of an Urban School 
 
     When asked to describe the characteristics of an urban school the 
participants in all focus group interviews focussed on the student 
population.  The following characteristics were mentioned in all 
interviews: 
     -  enormous cultural diversity 
     -  low socio-economic status 
     -  high immigrant / refugee population 
     -  high population of students whose first language is not English 
     -  high incidence of poverty 
     -  variety of social problems (e.g.,  drugs, alcoholism, 
        dysfunctional families) 
     -  high turnover rate of students 
 
     Other characteristics which teachers identified as being common 
to urban schools included: 
     -  violence - in the family or in the neighbourhood 
     -  wide variety / approaches of parenting skills 
     -  students crave emotional attention, they carry 'baggage' 
     -  high level of stress 
     -  lack of parent involvement within the school program 
 
B)  Challenges These Characteristics Present 
        Emotional Needs of Students - The greatest challenge that was 
identified by all groups was dealing with the emotional needs of the 
students.  Stories were shared in all focus group interviews that 
described the traumas that many of their students had experienced in 
their lives.  Teachers described the refugee students who were often 
in Canada living with distant relatives, worrying about their immediate 
families who were far away.  Others talked about students in their 
classes traumatised by murder, war, family break-up, and at the 
secondary level, students dealing with teenage pregnancy, abortion, 
suicide, and being the care-taker of younger siblings at home. 
 
     We just spend less time on curriculum and a heck of a lot of 
     time on meeting the other needs.  You couldn't possibly teach 
     them how to multiply or read if they haven't got the basic 
     essentials first. 
 
     I think the biggest challenge is emotional, dealing with 
     these children and their baggage, getting them to trust you, 
     and to a point where they're ready to learn. 
 
     The emotional support these kids need.  You get very 
     involved, you are their advocate.  It gets very draining. 
 
Program Modification - Meeting the wide variety of intellectual and 
academic needs of the students was also mentioned in all seven focus 
group interviews.  Many teachers shared their frustrations with 
delivering the 'curriculum' they were hired to deliver, yet at the same 
time acknowledging and accommodating the fact that some students in 
their classroom have never been in school before and need to 'build the 
foundations and develop the basic skills.'  On-going individual 
assessment and continual program modification presents a common 
challenge facing the teachers of these urban schools on a daily basis. 
 
     Every student in the classroom is such an individual, and 
     every time you plan an activity you have to plan in such a 
     way that the task is able to be done by everyone in the room. 
     If you have someone that reads at a Grade 3 level and 
     someone that reads at a Grade 9 level, and someone who can 
     do math at a Grade 8 level, but only reads at a Grade 3 
     level, you have to plan for these students.  It's a way of 
     planning that is open-ended, that can be modified and 
     individualized, so that each student can take it away and do 
     at their level, but their level is planned on their strengths 
     and weaknesses. 
 
Language and Cultural Diversity - Another major challenge identified 
was dealing with the language and cultural diversity of the students 
in these schools.  One administrator reported having a student 
population representing 40 nationalities and 23 different languages. 
 
     We have to understand the different cultures, the different 
     religions.  We have to know what we can or cannot do with the 
     children, what field trips are appropriate, what they can 
     eat. 
 
English teachers at the secondary level discussed how their program is 
"moving away from text-propelled courses" in an attempt to recognise 
the diverse population of students they find in their classrooms. 
 
     For example, we feel that you cannot do justice to Dickens, 
     so we don't do Dickens.  Some of us are putting less emphasis 
     on literature, per se, and doing more writing.  If you've got 
     kids from Hong Kong there are certain things we take for 
     granted that they do not know.  I've been trying to get more 
     multicultural literature in the classroom, but we don't have 
     the money to buy the multicultural texts.  At the same time 
     I don't want to see the classics eroded either. 
 
Communicating with Parents - Dealing with the parents of students was 
another challenge that was frequently mentioned by the participants. 
Teachers at both the elementary and the secondary levels spoke of 
difficulties with finding time to spend with parents and guardians so 
that they could develop a rapport, as well as the challenge of getting 
parents and guardians to attend parent/teacher interviews.  Language 
barriers also inhibited the communication process between parents and 
teachers.  One administrator stated that the school's newsletter had 
to be translated into multiple languages, and translators had to be 
present for a large number of parent /teacher interviews.  Overcoming 
the communication barrier was often followed by the challenge of 
dealing with the broad range of demands and expectations from parents. 
 
     Parents have different ideas about how important school is. 
     Some parents don't think their kids should get homework, 
     while other parents demand that their kids get homework. 
 
Classroom Management - As well as those already mentioned, 
participating teachers frequently referred to the daily challenges of 
classroom management at both the secondary and elementary levels. 
Swearing, bullying, school yard fights, and classroom disruptions were 
a few of these challenges. 
 
     You've got kids bursting out at you for no reason because 
     something minor has set them off and you have to settle them 
     down and that is probably the biggest (challenge).  I think 
     connected to that is their low self esteem. 
 
Student Mobility - The high turnover rate of students was another 
challenge that was frequently mentioned in all focus group interviews. 
One school reported a turnover rate of 33% each year, while another 
school reported a turnover rate of 50% every two years.  As a result 
of this high mobility participants, especially at the secondary level, 
reported having few students at school assemblies and described it as 
"a disaster for our school spirit." 
 
     Due to the high mobility, fewer students have a stake in the 
     school.  For example, the Student Activity Council has 
     changed to what's called the Super Council because the ethnic 
     diversity is so varied we were finding that fewer and fewer 
     kids felt that they had a stake in running the school.  So 
     with the Super Council we've gone to electing a 
     representative from every club or team in the 
     school, so that ethnic clubs for instance, will have direct 
     involvement with Council, where they did not before.  But we 
     have fewer clubs now.  We even lost the football team. 
 
Changing Role of the Teacher - The last challenge that all participants 
talked about was the changing role of the teacher.  Because of the 
multiple challenges facing teachers in urban schools today the 
traditional image of the teacher is no longer applicable.  Teachers in 
urban schools have to take on the role of social worker, nurturer, 
appeaser, counsellor, as well as academic teacher. 
 
     My role has expanded into social work, being a mother as far 
     as nurturing.  Your scope has just opened because you have 
     the curriculum, yet there's a peripheral that you have to 
     work on constantly in order to tap in and get the kids 
     hooked. 
 
     The expectation hasn't shifted, but the reality of the job 
     has.  So much more is involved in being a classroom teacher 
     now, but for some reason the expectation, when we hear about 
     it in the media, or when people are just sitting around 
     discussing what it is to be a teacher, those expectations 
     don't seem to have changed.  As a matter of fact, if the 
     expectations have changed I think they  have gone in the 
     other direction.  There's a lot of pressure on schools, and 
     that pressure is increasing. 
 
C)   Characteristics of a Successful Urban Teacher 
 
     Eight characteristics were identified in all focus group 
interviews as being important for teachers to possess in order to be 
successful in an urban school.  These eight characteristics are 
discussed in order of the degree of emphasis placed on them by the 
focus group participants. 
 
Empathy - Since many participants noted that they had never experienced 
many of the traumas and issues that their students are dealing with on 
a daily basis, they all strongly believed that teachers in urban 
schools need to be empathetic.  Teachers mentioned the importance of 
"not placing your morals, judgments and values on the students and 
parents," and "making greater attempts at trying to understand the 
different cultures and religions." 
 
Respect for the students - Threading through all focus group 
discussions were comments about teachers needing to respect students 
and to operate on the belief that all students have the right to learn, 
and to achieve success.  Participants stated that teachers in urban 
schools should not compromise expectations, and that they should 
"believe that all students have a future." 
 
Flexibility - Participants believe that teachers in urban schools need 
to be flexible.  Teachers reported that this flexibility was necessary 
when dealing with such things as curriculum guidelines, programming, 
evaluation, classroom disruptions, and student behaviour.  One teacher 
stated that, "You set up a wonderful day, and then it isn't working, 
and you have to step back and reassess.  It's constant." 
 
Self-care - In order to be a successful teacher in an urban school, 
participants stressed the need for caring for their personal needs. 
Since urban schools "really challenge you, you have to make sure you 
take care of the whole you, emotionally, physically, personally, and 
manage your stress.  You have to find the balance." 
 
Patience - Another characteristic that was shared in the focus group 
interviews was the need for teachers in urban schools to be patient. 
Dealing with the diverse population of students, and all of the other 
challenges previously mentioned, the need for 'infinite patience' was 
believed to be necessary in order to be successful as a teacher in an 
urban school. 
 
Sense of humour -  Participants in the focus group interviews strongly 
believed that in order to be a successful teacher in an urban school 
one must possess a sense of humour.  One teacher described this need 
in connection with self-care, and stated that, "If you don't have the 
ability to laugh, you run the risk of becoming emotionally drained." 
 
Collegiality -  Another important characteristic for teachers in urban 
schools mentioned in all focus group interviews was collegiality and peer  
support.  Participants described the need, especially in urban schools, for  
staff to work together, to "share their ups and downs," to share their  
resources, and to be there to support one another. 
 
High energy level -  In order to deal with the plethora of daily 
challenges facing urban school teachers, interview participants stated 
the need for these teachers to have high energy levels.  A number of 
participants extended this characteristic to include a willingness "to 
make the commitment of time, energy and effort it takes to work in a 
school like this." 
 
Others - Beyond the eight characteristics discussed already, the 
responses to this question included a variety of noteworthy comments: 
 
     Someone who could handle their own problems and not pass the 
     buck to the administration.  Not afraid of conflict.  They 
     can get in there and talk with the kids, and work it out 
     themselves. 
 
     The best teachers are the ones that have been terrible 
     students.  Someone who has themself been the last in their 
     class, knows where the kids are coming from. 
 
     They need a sense of showmanship. 
 
     They should be creative in the use and development of the 
     strategies they use. 
 
     In all seven interviews discussion of the characteristics of a 
successful urban teacher inevitably led to a discussion on whether 
these characteristics were innate or could be learned.  Two 
administrators mentioned that they have had excellent teachers enter 
their schools, yet 'not make it' due to the demands of teaching in 
these urban schools.  The following three excerpts give an indication 
of the innate / learned debate that occurred in all of the focus group 
interviews. 
 
     To teach at an excellent level is a gift.  I don't think 
     faculties of education can touch that.  It's in you.  The gut 
     feeling response that a teacher will have in response to a 
     particular problem might be fostered by experiences, but a 
     teacher will either have intuition or not have it. 
 
     People can change.  I've seen it happen.  People have been 
     changed by the staff, the culture, the kids.  I'm less 
     concerned by who is picked by the faculties of education and 
     what happens in there, and more concerned with whether they 
     like working with other people and are willing to learn. 
 
     You can probably take a dozen people off the street and put 
     them in here, if they have the right personality makeup, that 
     is they can learn from other people and watch and keep their 
     mouth closed and listen, they'll probably turn out as 
     reasonable teachers.  I'm not too concerned with the 
     psychological make up of teachers coming in.  I don't think 
     you can teach it, or say here's what you need and if you 
     don't have it don't go into it because who knows who's going 
     to make a really good inner city teacher.  I think you have 
     to try it and learn. 
 
     There was general agreement that 'certain types' of people were 
more successful as teachers in urban schools than others, and that 
certain preparation and experience is critical in order to be 
successful. 
 
D)  Improving Teacher Preparation Programs 
 
     When asked to rate how well their preservice preparation programs 
prepared them to teach in an urban setting, on a scale from one (not 
prepared at all) to five (well prepared), 68% of the teachers gave a 
rating of three or less.  Four participants identified their Special 
Education preparation as being the most helpful in their current role 
as a teacher in an urban school, and two participants identified their 
English as a Second Language courses as being the most useful.  New and 
experienced teachers alike shared many recommendations on how to 
improve teacher preservice programs to better prepare teachers for 
teaching in an urban school.  The interview discussions centred around 
three major areas:  identifying candidates for teacher preparation 
programs; course work at the faculties of education; and the critical 
need for appropriate in-school experiences during the preservice 
program. 
 
Identifying candidates for teacher preparation programs - All interview 
groups commented on the need for faculties of education to seriously 
address their admissions process.  There was general agreement that the 
admissions process should include an interview to enable a more 
accurate assessment of an individual applicant to be made.  It was felt 
that faculties of education overemphasise an unrealistically high 
academic requirement, whereas other factors, such as commitment and 
personality, were felt to be just as critical.  One secondary teacher 
stated his belief that, due to the admission requirements, "student 
teachers are so persuaded that teaching is an academic endeavour that 
it's difficult for them to understand that teaching does not have much 
to do with subject disciplines in many regards." 
 
Course work at the faculties of education - A number of comments were 
made with respect to the structure of preservice programs, specifically 
that the one-year programs should be extended to two years, and the 
concurrent programs are helpful in that they allow student teachers a 
greater amount of time to decide whether or not teaching is the right 
profession for them. 
 
     Many suggestions were made with respect to the content of the 
programs delivered at faculties of education.  Participants agreed 
there was a need to equip student teachers with a broad repertoire of 
strategies in order to more effectively prepare them for the diverse 
needs of students in urban schools.  Participating teachers suggested 
the following content areas be included in preservice programs: 
in-depth training in classroom management; how to plan for individual 
differences; and how to modify curriculum.  It was also noted that 
student teachers should be made aware of the resources that are 
available to them, in order for them to continue, as practising 
teachers, to further broaden their repertoire of strategies. 
 
     Anti-racist training and conflict management were two other areas 
that were suggested by the participants to be addressed in faculty 
programs.  One participant stated his belief that "the matter of 
violence is really going to be crucial in the next little while," and 
that new teachers should be "better prepared to deal with it." 
 
     Many participants commented that their preservice experiences 
focussed heavily on aspects of curriculum (guidelines, implementation, 
evaluation, lesson planning), and 'imparting knowledge,' at the expense 
of a focus on developing an understanding of children.  One high school 
teacher recommended that secondary preservice teachers "have placement 
experiences in elementary schools, because they are going to be 
teaching kids rather than subjects." 
 
     Finally, a number of teachers mentioned how critical it is for 
preservice teachers to learn and develop the skills necessary to be 
reflective practitioners.  Participants suggested that reflection be 
built into every component delivered in a preservice program.  Within 
the broad area of reflection, it was also noted that since faculties 
of education "are showing teachers how to assess students, they must 
also show them how to assess themselves." 
 
     In all seven focus group interviews many issues were raised 
regarding the realistic picture that fails to be presented in 
preservice programs.  Many questions were asked about how current 
faculty members were with respect to urban classrooms in the 90's, and 
suggested that practising teachers were probably better equipped to 
share their experiences with preservice teachers.  The use of case 
studies was also recommended for use in faculty programs in order to 
depict the realities of urban schools.  One participant, who had 
graduated from her preservice program two years earlier, mentioned that 
she learned about 'the bump system' in her classroom management 
classes, but in her current position as a teacher in an urban school 
"the top bump is reached by 8:46 in the morning!"  She suggested that 
"the continuum of behaviour management strategies has to be extremely 
extensive, and maybe this can be accomplished through case studies." 
 
In-school experiences - All participants agreed that stronger 
connections need to be developed between faculties of education and the 
schools that student teachers are placed in.  There was also general 
agreement that preservice teachers should spend more time in schools, 
and that school experiences should be for longer periods of time, and 
in a greater variety of settings, which would include urban schools. 
Teachers strongly stated their belief that the best preparation for 
teaching in an urban school was to have a practicum in an urban school 
where student teachers could get "a real feel for the school, as well 
as the class."  Many suggestions focussed on the need for student 
teachers to have opportunities to become aware of the community that 
extends outside of the classroom setting.  Attending curriculum 
evenings, sitting in on parent/teacher interviews, conducting home 
visits with their host teachers, and getting involved with 
extra-curricular activities were a few of the suggestions that might 
allow preservice teachers to develop a greater understanding of what 
it means to be a teacher in an urban school.  One participant shared 
the value of being placed in a practicum prior to the school year 
starting, which enabled her to experience, first-hand, what it meant 
to set up a classroom.  A number of participants suggested that student 
teachers be placed in classrooms in pairs to encourage "cooperative 
planning" and to "have somebody to reflect with." 
 
     Discussing the variety of ways to improve a preservice teachers' 
in-school experiences often led participants to talk about the quality 
of placements.  Serious concerns regarding the process of selecting 
teachers as host teachers were shared by many participants. 
 
     But, if we extend the length of time (in practicums), the 
     faculty has to be very careful about the situations that 
     their faculty students get into so that it is a good 
     learning opportunity for that student, that the host teacher 
     is dedicated to helping that student along, and that their 
     personalities seem to blend well.  That requires an awful lot 
     of communication between the faculty and the host 
     schools.  I can't think of anything worse than 13 weeks of 
     a student being in with someone where they're not able to 
     work cooperatively together. 
 
     I think the faculties of education have to take some real 
     responsibility here and decide who is doing it right, and get 
     those people in those schools.  I don't think they're 
     choosing their schools particularly carefully enough, and I 
     think they're putting young people in classrooms to learn the 
     craft of teaching and their mentor is mediocre at best. 
     There isn't a mechanism that verifies good teachers would 
     make good associate teachers.  We let principals choose too 
     many mediocre teachers.  I think we've got to do a better job 
     of this.  The faculties of education are relying on the good 
     will of school boards.  We're not doing the faculties a 
     favour, this is a professional responsibility.  If we aren't 
     responsible for the next generation of teachers, they'll be 
     as bad or as good as luck will mandate.  There are enough 
     excellent people.  We need exemplary teachers.  Some people 
     would say pay them to do that.  I also think as 
     professionals it is our responsibility to assist the 
     profession. 
 
E)   Motivation 
 
     In all seven focus group interviews there were common themes that 
were discussed when addressing the question of how to maintain a high 
level of motivation in an urban school.  The response that was 
mentioned most frequently to this question was the support that these 
teachers felt from their teaching colleagues and from the 
administration.  At each interview participants shared stories about 
how this support was facilitated and demonstrated in their school.  One 
school had their weekly Wonderful Wednesdays to look forward to, where 
guest speakers were invited to address a variety of topics such as 
healthy eating, stress management, and technology in the classroom. 
Another school staff shared how the teachers are encouraged to try out 
new ideas, and stated that the school "is not a top-down school, very 
few decisions are imposed, and staff feel that they have some stake in 
it." 
 
     Discussing motivation led many participants to talk about the 
empowering environments in which they work.  During the focus group 
interviews both teachers and administrators openly shared their high 
regard for one another, and continually commented on the dedication of 
fellow staff members.  Although participants listed numerous challenges 
of their day-to-day teaching, they were quick to state that one of the 
reasons they were able to deal effectively with these challenges was 
due to the fact that they were teaching in a school where there was a 
great deal of support and encouragement from their colleagues. 
 
     Many participants shared information on the various rewards that 
are a part of teaching in an urban school.  On top of each reward list 
was always the children.  Participating teachers felt that they made 
a difference in the lives of their students, that they could see 
progress, and that it was sometimes the 'spark in their eyes' that kept 
them motivated.  One teacher shared how the enthusiasm from her 
students 'rubs off' on her, and how she builds on strengths and 
"celebrates every small success along the way." 
 
     The final theme that arose in the interviews while addressing 
motivation, concerned the various approaches the participating teachers 
take to maintain a healthy and balanced life.  A number of comments 
were shared that illustrate how the administration recognises that the 
teachers have "a life outside of school," and that family commitments 
and "outside school obligations" are acknowledged and respected by all 
staff members. 
 
F)   Teachers' Wish List 
 
     All participants in the focus group interviews identified the need 
for more resources as being a priority on their wish lists.  Having 
access to a greater number of resources was frequently translated into 
more staff, both in the classrooms and as support workers.  A number 
of participants mentioned the need for a full-time social worker and 
a full-time psychometrist to be placed in their school.  A greater 
number of classroom teachers would decrease class size and enable the 
teachers to more effectively address the needs of the students. 
 
     Up-to-date material resources, such as books, manipulatives and 
professional journals, were also mentioned in the focus group 
interviews.  Teachers shared how textbooks and reading material must 
reflect the diverse population of the students in urban schools.  One 
teacher noted that "a great deal of curriculum assumes that kids have 
had certain experiences" and although new curriculum is being developed 
it is not finding its way into the schools. 
 
     Participants also noted that increased funding for urban schools 
would allow teachers to provide students with experiences that might 
be taken for granted in middle class schools.  One participant stated 
that, "these kids don't go to the zoo, or to the Science Centre. 
There's just not enough money at home." 
 
     The final item that all participants mentioned when discussing 
their wish list was more time.  Teachers described the need for more 
time to plan, to observe, to assess and deal with the individual needs 
of the students in their classrooms.  Administrators expressed the wish 
to have more time to facilitate talking and sharing amongst their staff 
members. 
 
CONCLUSIONS AND INSIGHTS 
 
     For the most part the results of this study are straightforward, 
general, and a list of familiar points.  It was interesting to the 
researchers that while the discussions with the teachers were 
passionate and indicated commitment and dedication, collectively their 
comments were neither illuminating nor provocative.  Although the 
analysis of the data does not contribute new insights or perceptions, 
the data from the interviews does support the findings in the 
literature. 
 
     An important question to ask is, "Why might this be the case? Why 
is the data from teachers not more illuminating given their first-hand 
experience?" This may be a consequence of the methodology used by the 
researchers, or simply where these teachers are in terms of their urban 
consciousness.  By this we mean that teachers tend to focus their 
energy and attention on the needs of the school in which they work, and 
may not  be familiar with the literature, or for that matter, with what 
is happening in other schools within their own neighbourhood. 
Consequently, when we talk to them about an urban context we tend to 
get insular and focussed descriptions of what is happening in their 
school, rather than a discussion of  broader trends. 
 
     When we examine the findings in Section B of this paper, where 
teachers identified what the challenges were, we are left with the 
sense that all teachers, in all schools, need to be equipped with 
skills such as program modification, communication with parents, and 
classroom management, to name just three.  It would be difficult to 
find a school where teachers viewed skills such as these as unnecessary 
for their practice. However, our discussions with the participants in 
this project indicate that these skills are even more critical for 
teachers working in challenging schools. 
 
     This has led us to question the clear distinction that is commonly 
made between urban and suburban schools.  After examining this research 
data, as well as doing a review of the literature, we believe that it 
is almost impossible to classify schools into one or the other of these 
categories.  Trying to do this may be an artificial exercise which does 
not represent reality. 
 
     In our opinion schools appear to have degrees of 'urbanness.'  We 
would like to suggest that schools fit onto a continuum of urbanness, 
or a continuum of challenging needs, depending on the nature and degree 
of characteristics such as poverty, diverse ethnicity, high mobility 
and violence present in the school.  For example, the three schools 
participating in this project would be placed at different points along 
the continuum, but all closer to the 'high' end of challenging needs. 
 
     'Urban' and 'suburban' are geographic descriptors that fail to 
reflect the complex and changing nature of schools today.  Most 
teachers interviewed stated that their own teacher preparation programs 
did not adequately prepare them for dealing with the challenges of 
teaching in urban schools.  We believe that all teachers need these 
skills, but, as we progress from the 'low' end of the continuum to the 
'high' end of the continuum the development and refinement of these 
skills becomes increasingly more critical for teachers. 
 
     In examining this continuum, and reflecting on what the literature 
states, as well as the data from this project, we believe that 
faculties of education prepare teachers to teach in schools clustered 
around the 'low needs' end of the  continuum. The practical components 
of preservice programs take place in these schools, and therefore these 
are the schools that faculty instructors are most familiar with. 
However, the reality is that teaching jobs are available mainly in 
schools that would be placed near the 'high needs' end of the 
continuum, with the result that new teachers feel poorly prepared to 
cope with the challenges in these schools.  An important observation 
that demands further examination is that no other profession gives 
their toughest 'cases' to beginning practitioners, although this seems 
to be the norm in education. 
 
     The participants in this project stated their belief that some 
personality types can cope with the special needs presented in 
challenging schools better than others.  Teachers in these schools need 
to be more resilient and flexible, need to be patient, not easily 
offended, and unprejudiced.  They did state however, that there were 
some basic pedagogical skills that could be taught in preservice 
programs which would better prepare new teachers for teaching in 
challenging schools. 
 
     Teachers and administrators also felt that faculties of education 
and schools need to work more closely in partnership to present a more 
realistic picture of the challenges present in many of today's schools, 
and to better prepare new teachers for the complexities of teaching in 
these environments.  A major factor in better preparing teachers is to 
provide them with the opportunity to work in these schools during their 
preservice program.  It is also critical that these beginning teachers 
be placed with exemplary teachers who can model and encourage best 
practice. 
 
     Educators identified the need for greater resources in these 
special needs schools.  These included special professional support 
(eg. social workers), more appropriate curriculum resources, and an 
opportunity to provide these students with experiences which students 
in other schools may get in their home environments. 
 
     Despite the challenges, the teachers that we spoke with expressed 
a great deal of satisfaction with their jobs in these challenging 
schools. These teachers had discovered ways in which, not only to cope, 
but to turn these schools into professionally rewarding environments. 
Many of these schools had instituted programs which facilitated peer 
support, social activities for teachers, and had established 
professional, collaborative environments in which the voice of the 
teacher was acknowledged and respected.  Most of the teachers stated 
that a supportive administration was a major contributing factor in 
making their school a good place to be for both staff and students. 
 
RECOMMENDATIONS 
 
     The recommendations included below have been drawn directly from 
the participants in this project, as well as from the analysis and 
reflections of the researchers. 
 
Partnerships 
-  Faculties of education and schools must work more collaboratively 
to effectively prepare and support teachers in more challenging schools. 
-  Schools and universities need to identify situations that can 
provide realistic learning environments for new teachers.  These would 
be schools which present a plethora of challenging situations, but 
which are still good teaching arenas.  These schools would be 
collaborative, supportive and professional environments, where teachers 
who have been identified as superior can act as supportive mentors and 
role models. 
 
Faculties of Education 
-  Faculties of education need to develop an admissions process that 
goes beyond academic requirements and includes consideration of those 
characteristics which make for successful teaching in all schools, but 
are crucial for success in more challenging environments. 
-  Preservice programs should have a greater focus on the skills 
necessary to be an effective teacher in the more challenging schools 
of today, such as anti-racist training, conflict resolution, classroom 
management, child development, and modification of the curriculum to 
meet the needs of a diverse population of students. 
- Preservice programs must provide longer and more appropriate 
in-school experiences.  These experiences should include a greater 
variety of placements; longer, more intensive periods of time, and 
opportunities to develop an awareness of the community from which the 
child comes. 
-  Faculty of education instructors need to have knowledge and respect 
for the realities of today's students, schools and communities, and 
this in turn, needs to be acknowledged and rewarded by the university 
community. 
 
Schools 
-  Schools must provide environments where the administrators are 
empowering, and the staff feel that their thoughts and ideas are valued 
and affirmed by one another, and that the school is a good place to be 
for all teachers and all students. 
-  The school should provide a variety of experiences for preservice 
teachers, such as classroom teaching, parent/teacher interviews, and 
an opportunity to get to know the community in which the school is 
situated. 
- School districts and schools need to provide better resources for 
teachers in challenging schools.  These include professional resources 
in the form of support personnel, such as psychometrists and social 
workers, as well as material resources in the form of curriculum 
materials that are designed to meet the needs of a diverse population 
of students. 
 
Research 
-  More information needs to be collected around the realities and 
needs of educators teaching in challenging schools.  This could include 
topics such as working with an ethnically diverse population, the 
impact of violence on schools, communicating with parents, and the 
impact of collaborative school cultures on staff and students. 
-  Teachers who express a great deal of satisfaction with teaching in 
challenging schools need to be heard more widely.  Currently there is 
a very negative image of what it means to be a teacher in a challenging 
school, and these teachers can play a large role in providing a more 
positive perception of what it means to teach in a school with many 
special and challenging needs. 
-  A thorough examination needs to be made of the practice of placing 
novice teachers in the most challenging classroom situations.  Such a 
study could include identifying the roles and responsibilities of 
universities, schools, districts and teacher federations with respect 
to teacher placement, induction support, and the on-going professional 
development of teachers. 
 
 
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Haberman, M., (1992). Alternative certification: Can the problems of 
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