Table 1. Modified Pendleton's rules[19] for videotape and direct observation review. | |
1. Clarify | Ask for clarification of information and feelings as necessary. |
2. Good points first | Ask the resident what he or she did well. Tell the resident what you observed that was done well. |
3. Areas to improve | Ask the resident to identify what he or she had difficulty with and what could be improved. Provide specific suggestions for improvement. |
4. Constructive summary | Mutually develop a constructive summary. |