CMAJ Readers' Forum

Disability forms and third-party reports

Online posting: January 30, 1997
Published in print: Mar. 15, 1997 (CMAJ 1997;156:764)
Re: Disability payments continue to climb: "Tell us what you see, not what you think," CPP tells MDs, by Nicole Baer, Can Med Assoc J 1997;156:61-4 [full text / en bref]
I found this article quite informative. To those of us "in the trenches" it has seemed that requests for disability forms and third-party reports have been increasing, and the exact burden to the Canada Pension Plan (CPP) is indeed impressive. The article also struck an important chord in its description of the fundamental alterations of the physician–patient relationship once a disability form enters the equation.

It is important to point out, however, that the statement "Just the facts, please" is inappropriately simple. Much of clinical medicine relies on the patient history. In every clinical encounter physicians covertly or overtly judge how reliable that patient history is. Rarely do we assume that the patient is deliberately misleading us. The relationship is one of trust. We trust the patient to give us enough clues to arrive at an appropriate diagnosis, and they trust us to recommend reasonable and appropriate therapy based on that diagnosis. This works well until there is obvious secondary gain for the patient, but patients who intend to mislead are rarely obvious. Frequently we suspect that the patient might be misleading us when the current history conflicts with other facts we have gathered about the patient. Often these are intimate personal details that were divulged in "privileged" prior clinical encounters, which were based on trust. Should this privileged information be passed along to third parties?

In addition to this, we can rarely test the accuracy of a patient's statements of function through an ordinary office encounter. We may find that a shoulder moves normally, with minimal pain, when we examine it, but of what relevance is such a finding to an electrician who complains that his arm goes numb when he works with his hands above his head for more than 20 minutes? Likewise, we can assess grip strength but we have no adequate way to test whether a patient can function in the kitchen, as I suspect few physician's offices are equipped with the saucepans and utensils needed to conduct such a test.

Physicians are frequently and inappropriately asked to extrapolate from simple office manoeuvres in making assessments of function that will determine a patient's eligibility for disability payments. We are also inappropriately asked to judge the severity of this loss of function. And we will continue to be asked because we, as a group, are far too willing to provide such opinions, even though the setting provides limited and flawed information. Do disability carriers not have a duty to develop simple, reliable and accurate clinical tests that can be completed in the physician's office to aid in making these decisions?

In the meantime, it is the physician's duty simply to report the facts, "as the patient reports them." Physicians should not have to judge the veracity of patients' statements. As well, until there are some agreed-upon methods that all physicians can use, we should not have to make arbitrary extrapolations about function based upon simple clinical tests.

Paul M. Peloso, MD, MSc
Royal University Hospital
Assistant Professor of Medicine
University of Saskatchewan
Saskatoon, Sask.
pelosop@duke.usask.ca


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