Help & Information
The IST Support Desk provides assistance with software use and with Internet/network connectivity. Should you have a request that is not within our mandate we will refer you, if possible, to the most appropriate support unit.
How we can help:
| Fort Garry | Accounts and passwords | |||
| Telephone: | 204-474-8600 | 204-474-9788 | ||
| Email: | support@umanitoba.ca | computer_accounts@umanitoba.ca | ||
| In-person: |
Located in 010 Dafoe (in the basement off the Dafoe Tunnel) | |||
| From outside: the tunnel is most easily accessed via the tunnel entrance located in Fletcher Argue, down the stairs from the Greenhouse Café. Click here for map | ||||
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| Bannatyne 204-789-3541 help_desk@umanitoba.ca S206 Medical Services |
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| JUMP jump@umanitoba.ca |
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| WebCT For students: 474-8600 support@umanitoba.ca 010 Dafoe Tunnel |
For staff: 474-6992 webct@umanitoba.ca |
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| Support available to U of M staff and container administrators only: | |
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Audio Visual |
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Network Trouble Desk 474-8484 trouble@cc.umanitoba.ca E3-634 EITC |
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Employee Campus Workstation Contact your container administrator | |
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| Telephone: | 474-6342 |
| Email: | IST-Adminsys-HelpDesk@lists.umanitoba.ca |
| In-person: | Room 107 Administration Building |
| Hours: | Monday - Friday 7:00 a.m. - 4:00 p.m. |
| Fax: | 474-7665 |
Call the Administrative Systems Help Desk:
- for problems with Aurora including report problems.
(Enrolment Services, Registrar’s and Financial Services staff only – all others should call 272-1555.) - to report problems with the legacy system.
- for projects in progress where you're working directly with a developer, you can continue to contact the developer. All other issues should go to the Help Desk number.
- to report problems or ask questions regarding Administrative Systems.
| IST Support Desk |
| 204-474-8600 010 Dafoe Tunnel Map |
| Bannatyne Help Desk |
| 204-789-3541 S206 Medical Services |
| Administrative Systems Help Desk |
| 204-474-6342 107 Admin Building |
Information Services and Technology
E3-606 EITC
University of Manitoba, Winnipeg, MB R3T 2N2 Canada
E3-606 EITC
University of Manitoba, Winnipeg, MB R3T 2N2 Canada


