University of Manitoba

Information Services and Technology

Help & Information

The IST Support Desk provides assistance with software use and with Internet/network connectivity. Should you have a request that is not within our mandate we will refer you, if possible, to the most appropriate support unit.

How we can help:

Fort Garry Accounts and passwords
Telephone: 204-474-8600 204-474-9788
Email: support@umanitoba.ca computer_accounts@umanitoba.ca
In-person:
Located in 010 Dafoe (in the basement off the Dafoe Tunnel)
From outside: the tunnel is most easily accessed via the tunnel entrance located in Fletcher Argue, down the stairs from the Greenhouse Café.

Click here for map
Bannatyne
204-789-3541
help_desk@umanitoba.ca
S206 Medical Services
 
JUMP
jump@umanitoba.ca

 

WebCT
For students:
474-8600
support@umanitoba.ca
010 Dafoe Tunnel


For staff:
474-6992
webct@umanitoba.ca
Support available to U of M staff and container administrators only:

Audio Visual
474-9900
123 Fletcher Argue Building


Phones & Voice Mail
474-8880
134 Machray Hall


Network Trouble Desk

474-8484
trouble@cc.umanitoba.ca
E3-634 EITC


Employee Campus Workstation
Contact your container administrator

 
Adminstrative Systems Help Desk
Telephone: 474-6342
Email: IST-Adminsys-HelpDesk@lists.umanitoba.ca
In-person: Room 107 Administration Building
Hours: Monday - Friday
7:00 a.m. - 4:00 p.m.
Fax: 474-7665

Call the Administrative Systems Help Desk:

  • for problems with Aurora including report problems.
    (Enrolment Services, Registrar’s and Financial Services staff only – all others should call 272-1555.)

  • to report problems with the legacy system.

  • for projects in progress where you're working directly with a developer, you can continue to contact the developer. All other issues should go to the Help Desk number.

  • to report problems or ask questions regarding Administrative Systems.

 


IST Support Desk
204-474-8600 
010 Dafoe Tunnel 
Map
 
Bannatyne Help Desk
204-789-3541
S206 Medical Services
 
Administrative Systems Help Desk
204-474-6342
107 Admin Building





© 2008 UNIVERSITY OF MANITOBA
Information Services and Technology
E3-606 EITC
University of Manitoba, Winnipeg, MB  R3T 2N2 Canada
Tel 204-474-9249  Fax 204-474-7515  Email support@umanitoba.ca
umanitoba.ca/computing