The Public

Services to the Public from A to Z

Frequently Consulted Pages

• Access to Information and Privacy
• Ask Us a Question: By Telephone or TTY
• Ask Us a Question: Online, by Fax or Mail
• Canadian Genealogy Centre
• Examples of Archival References
• Frequently Asked Questions
• Government Records Accessible Outside Ottawa
• Hiring a Freelance Researcher
• How to Cite Archival Sources
• Our Location
• Photocopies and Reproductions: Price List and Service Standards
• Theses Canada Portal
• User Card Registration Form

A

Academic Researchers

Access
See Access to Information and Privacy
See Conditions for Access to and Use of Documents

Accessibility

Acquisitions
See Acquisition of Private Sector Records
See Recently Acquired Material

Address
See Our Location

Ask Us a Question

B

Borrowing Material
See Consulting and Borrowing Material
See Interlibrary and Inter-institutional Loans

C

Chat
See Live Chat Service

Citation of Sources
See How to Cite Archival Sources

Conditions
See Conditions for Access to and Use of Documents

Constitutional Information
See Government, Legal and Constitutional Information

Consultation
See Consultation Rooms
See Consulting and Borrowing Material

Contact Information
See Our Location

Copies
See online Order Form for Photocopies and Reproductions
See Photocopies and Reproductions
See Self-serve Copying

Copyright
See Copyright Restrictions

The Council on Access to Information for Print-Disabled Canadians

D

Databases
See Research Tools

Departmental Researchers

Directories
See Canadian Directories

Discussion/Mailing Lists

Donor
See Donor Restrictions

E

Electronic Collections : A Virtual Collection of Monographs and Periodicals

F

Facilities and Regulations

Fax
See Ask Us a Question: Online, by Fax or by Mail

Fees
See Frequently Asked Questions: Are there fees for LAC's reference services?
See Photocopies and Reproductions: Price List and Service Standards

Forms
See Genealogy Inquiry Form
See Online Order Form for Photocopies and Reproductions
See Questions and Retrievals Form
See User Card Registration Form

Frequently Asked Questions

G

Genealogy
See Canadian Genealogy Centre
See Genealogy Inquiry Form
See Hire an Independent Researcher - Genealogy

Government Information
See Government, Legal and Constitutional Information

H

Hiring a Freelance Researcher

I

Inquiries
See Ask Us a Question: By Telephone or TTY
See Ask Us a Question: In Person
See Ask Us a Question: Live Chat Service
See Ask Us a Question: Online, by Fax or by Mail
See Genealogy Inquiry Form
See Questions and Retrievals Form

Interlibrary and Inter-institutional Loans

International Standard Numbers (ISNs)

L

Legal Deposit

Legal Deposit - Online Publications

Legal Information
See Government, Legal and Constitutional Information

Lists
See Photocopies and Reproductions: Price List and Service Standards

Location
See Our Location

Lockers
See Document Lockers

Lodging

M

Military personnel files
See Canadian Genealogy Centre: Sources by Topic: Military

N

Newspapers

O

Ordering Material
See Ordering Material in Advance

P

Parking
See Public Transit and Parking

Photocopies and Reproductions

Prices
See Photocopies and Reproductions: Price List and Service Standards

Public Consultations and Services Advisory Board

Public Opinion Research Reports
www.porr-rrop.gc.ca/index-e.html

Q

Questions
See Ask Us a Question
See Frequently Asked Questions

R

Records of the Government of Canada

Reference
See Questions and Retrievals Form
See Reference Rooms

Regional Records
See Government Records Accessible Outside Ottawa

Registration
See User Card Registration Form

Regulations
See Facilities and Regulations

Reproductions
See online Order Form for Photocopies and Reproductions
See Photocopies and Reproductions
See Self-serve Copying

Research
See Departmental Researchers
See Hiring a Freelance Researcher
See Research Tools

Research Tools

Researchers
See Departmental Researchers
See Hiring a Freelance Researcher

Restrictions
See Access to Information and Privacy
See Copyright Restrictions
See Donor Restrictions
See Preservation Restrictions
See Preservation Restrictions for Published Materials -- More Details
See Recently Acquired Material

Rooms
See Consultation Rooms
See Reference Rooms

S

Services Advisory Board

Service and Opening Hours

Sources
See How to Cite Archival Sources

Systems Upgrades

T

Telephone
See Ask Us a Question: By Telephone or TTY

Transportation
See Public Transit and Parking

TTY
See Ask Us a Question: By Telephone or TTY

U

Use of Documents
See Conditions for Access to and Use of documents

V

Visit
See Preparing for a Visit