Public Works and Government Services Canada
www.pwgsc.gc.ca
Common menu bar links
Key Secure Channel epass Measures
The following two tables contain supplementary information on the Secure Channel initiative.
| # | Key Measure | Notes | Result |
|---|---|---|---|
1 |
Number of government organizations using Secure Channel network services. | Essentially all departments use Secure Channel network services, with small exceptions. A subset use the epass services, detailed in a separate table. | 129 |
2 |
Number of epasses issued to businesses and Canadian individuals. | Number of valid epasses issued as of August 31, 2008. The epass certificate granting process includes two steps: certificate grant; and user acceptance of the terms and conditions. In about 5% of cases, users decline the terms and conditions and therefore are not granted a valid epass. | 4,380,568 |
3 |
Number of Secure Channel epass transactions for each program that government organizations make available online using the Secure Channel epass service. | See detailed table providing breakdown into 38 government portals and programs that use epass. A portal may serve one or many programs. The epass obtained from a portal may be used for one or many departmental programs. |
See detailed table |
4 |
Number of programs that use epass. | Programs are spread over 23 departments. In some cases the epass is served from a portal and that epass many be used to access one or many departmental programs. |
78 |
5 |
Number of Secure Channel epass transactions processed. | From April 01, 2005 to August 21, 2008. One epass transaction may represent one or multiple program transactions. | 27,608,067 |
6 |
Per transaction cost. | Planned average cost per epass transaction for FY08/09 based on contracted volume and planned costs as of October 29, 2008. Numerator: planned cost of epass operations ($56,849,215 ) Denominator: planned (contracted) number of epass transactions (33,480,952). |
$1.70 |
7 |
Secure Channel percent capacity use by Secure Channel service. | Measures percent of contracted epass certificate storage capacity used. The contracted capacity is 8 million certificates. In other Secure Channel services there is no imposed capacity limit and the Crown pays for what it consumes. |
58% |
8 |
Secure Channel percent capacity used by Secure Channel service. | Percent of total processing capacity used, measured at time of processing peak load, for epass service. Peak load regularly occurs once per week on Monday at or around noon EST. Two processing capacity measures are used: transactions per minute and number of concurrent users. Both give similar readings. The service has been load tested to its contracted capacity. It performs under peak load and maximum contracted load without failure. | 22% |
Detailed epass Volumes by Department and Program
| # | Department or Agency | Portal / Program | Transactions | % of Total |
|---|---|---|---|---|
1 |
CRA | Direct Deposit - Interac Programs | 814 | 0.00% |
2 |
CRA | My Account | 14,219,043 | 51.50% |
3 |
CRA | My Business Account | 185,746 | 0.67% |
4 |
CRA | Third Party Privilege Management | 896,492 | 3.25% |
5 |
Service Canada | My Account Portal | 4,300,812 | 15.58% |
6 |
Service Canada | My Government Services | 626,348 | 2.27% |
7 |
Service Canada | Registration and Authentication (R&A) | 6,681 | 0.02% |
8 |
Service Canada | ROE | 2,637,440 | 9.55% |
9 |
Service Canada | SCConcept | 61 | 0.00% |
10 |
Passport On-line | Passport On-line | 3,405,007 | 12.33% |
11 |
International Trade Canada | Export Controls Online Application (EXCOL) | 295,921 | 1.07% |
12 |
Veterans Affairs | Benefits and Health Services On-line (BHSOL2) | 239,168 | 0.87% |
13 |
Veterans Affairs | ID Proving (Portageur) | 18,441 | 0.07% |
14 |
Veterans Affairs | My Veteran Affairs | 2,824 | 0.01% |
15 |
Veterans Affairs | Online Disability Pension Submission (ODPS) | 25 | 0.00% |
16 |
Canadian Forces Recruiting | Canadian Forces Recruiting | 232,204 | 0.84% |
17 |
Bank of Canada | Canada Savings Bonds | 170,615 | 0.62% |
18 |
Environment Canada | Departmental Secure Channel Registry (DSCR) | 190,610 | 0.69% |
19 |
Environment Canada | National Environmental Reporting | 6,042 | 0.02% |
20 |
Canadian Radio-Television and Telecom Commission | Application Submissions | 48,374 | 0.18% |
21 |
Transport Canada | Air Forecast Program | 137 | 0.00% |
22 |
Transport Canada | Electronic Collection of Air Transportation Statistics (ECATS) | 750 | 0.00% |
23 |
Transport Canada | General Aviation Licensing & Registration On-line (GALRO) | 6,292 | 0.02% |
24 |
Transport Canada | SRAS | 17,076 | 0.06% |
25 |
Telefilm | eTelefilm Portal | 21,951 | 0.08% |
26 |
Atlantic Canada Opportunities Agency | ACOA – Claims Online | 19,986 | 0.07% |
27 |
Atlantic Canada Opportunities Agency | CRA ACOA Portal | 1,281 | 0.00% |
28 |
Agriculture and Agri-Food Canada | Enterprise Secure Access Services (ESAS) | 12,715 | 0.05% |
29 |
Citizenship and Immigration | My Citizenship and Immigration Account | 22,028 | 0.08% |
30 |
Canadian Nuclear Safety Commission | Sealed Source Tracking System (SSTS) | 5,979 | 0.02% |
31 |
National Energy Board | NEB My Account | 6,502 | 0.02% |
32 |
Health Canada | Pest Management Regulatory Agency (PMRA) | 4,413 | 0.02% |
33 |
Enterprise Cape Breton Corp | Enterprise Cape Breton Corporation | 1,142 | 0.00% |
34 |
Competition Tribunal | Legal Case Management System | 1,689 | 0.01% |
35 |
Canadian International Trade Tribunal | Secure File eFiling | 668 | 0.00% |
36 |
Immigration Refugee Board | Electronic Personal Information Form | 1,337 | 0.00% |
37 |
Natural Sciences and Engineering Research Council | Financial Data Submission and Reconciliation (FDSR) | 18 | 0.00% |
38 |
Fisheries and Oceans | Observer Tracking | 1,435 | 0.01% |
| Grand Total | 27,608,067 | 100.00% |
Note: Transactions consist of logins and registrations.
