Glossary

Call-up

Tool (document) used to order linguistic training services.

CEWP A and B – Interface Canada

Communication-based program focusing on English in the workplace. It was developed by the Canada School of Public Service (CSPS)/Language Training Centre (LTC) and is used to teach English as a second language at the beginner and intermediate A and B Level).

CEWP C – Interaction Canada

Communication-based program focusing on English in the workplace. It was developed by the Canada School of Public Service (CSPS)/Language Training Centre (LTC) and is used to teach English as a second language at the advanced level (level C).

Federal Government Statutory Holidays

Statutory holidays recognized by the federal government:

• __ January 1
• __ Good Friday
• __ Easter Monday
• __ Victoria Day
• __ June 24 (only for services delivered in Quebec)
• __ July 1
• __ Provincial Civic holiday (first Monday in August in Ontario
• __ Labour Day (first Monday in September)
• __ Thanksgiving (second Monday in October)
• __ Remembrance Day (November 11)
• __ December 25 and 26
• __ Family Day (third Monday of February), is a provincial statutory holiday only in Ontario.

Identified Users (IU)

The Identified Users authorized to make Call-ups against the Standing Offer include any government department, agency or Crown corporation listed in Schedules I, I.1, II and III of the Financial Administration Act, R.S., 1985, c F-11.

Learning Level

Part-time training programs are divided into three levels: beginner, intermediate and advanced. The learning level is based on the learner's self-assessment and/or Second Language Evaluation (SLE) test results and/or placement test done by a third party.

MyAccount

CSPS integrated learning management system. A secure IT platform that provides online access to language training programs.

Offeror

Supplier holding a Standing Offer and responsible for providing services as described in Annex "A"- Statement of work

Part-Time training

Training provided 3 or 6 hours a week.

Programme de base de français au travail (PBFT) de l'École

CSPS program developed by the Language Training Centre and previously used to enable learners to attain levels A, B and C. The program emphasized communication in the context of everyday tasks. This program has been replaced by le Programme de français langue seconde– Niveaux A et B (PFL2 – A et B), and by le Programme de français langue seconde – Niveau C (PFL2 – C).

Programme de français langue seconde – Niveaux A et B (PFL2 – A et B)

CSPS communication-based training program focusing on French in the workplace. This program is used for teaching French as a second language at the beginner and intermediate levels (levels A and B).

Programme de français langue seconde – Niveau C (PFL2 – C)

CSPS communication-based training program focusing on French in the workplace. This program is used for teaching French as a second language at the advanced level (level C).

Qualification Standards in Relation to Official Languages

Qualification Standards in Relation to Official Languages (see Appendix 1 of Annex A – Statement of Work of the Standing Offer).

Second Language Evaluation (SLE)

Public Service Commission (PSC) language tests administered at the end of English or French as a second language training in order to assess language proficiency levels (A, B or C) in reading, writing and oral interaction. The tests are administered only if required by Canada.

Session

Group training is delivered in the form of sessions. In part-time training, there are four (4) sessions, each for a duration of twelve (12) weeks.

Standing Offer Authority

Public Works and Government Services Canada acts as the Standing Offer Authority. The Standing Offer Authority is responsible for the establishment of the Standing Offers, its administration and its revision, if applicable. The Standing Offer Authority is responsible for any contractual issues relating to Call-ups made against the Standing Offers by any Identified User.

Step

CSPS language training programs are structured into four (4) steps for levels A and B and two (2) steps for level C.

Technical Authority

The Standing Offers Technical Authority is identified in the Call-up against the Standing Offers.

The Technical Authority represents the department or agency for which the Work in the Call-up against the Standing Offers is to be performed and is responsible for all matters relating to the technical content of the Standing Offers and for the Work indicated in the Call-up, including the Offeror's performance throughout the Standing Offers period. Technical matters may be discussed with the Technical Authority; however, the Technical Authority cannot authorize changes to the Statement of Work.

Training Materials

CSPS training programs contain instructions regarding the structure, content, training objectives, delivery and other requirements of the programs. These instructions are contained in the training documents for each program.

Training Objectives (TOs)

Training objectives that the learners must achieve during the CSPS training program. Training objectives are part of CSPS training programs and are defined in the training documents.