National Service Call Centre (NSCC)

Is it too cold in your office? Is there a leak in your ceiling? Are you without power?

The NSCC is here to help!

The NSCC records property maintenance requests placed by federal employees, and dispatches these requests to qualified personnel on location. Acting as the liaison between clients and building maintenance personnel, the NSCC strives to ensure the smooth operation of facility and building maintenance.

We operate 24 hours a day, 7 days a week, 365 days a year. Our state-of-the-art facility enables us to provide first-class, bilingual service nationwide.

There are two ways for you to place a service request:

  • Send us an E-Request (available on the Government of Canada network only)
    For all non-urgent matters; submit your request online, now upgraded to remember your contact information.
  • Call our toll-free number at 1-800-463-1850
    Speak to a representative who will dispatch your request to the appropriate personnel. Use this option for emergency calls.