PSPC Flickr Terms of Use

Public Services and Procurement Canada's (PSPC's) mandate is to be a common service agency for the Government of Canada's various departments, agencies and boards. With a strong focus on quality services and sound financial stewardship, we ensure optimum value by enabling other government departments and agencies to provide their programs and services to Canadians.

PSPC’s Flickr accounts are a great way to interact with the department and learn about recent announcements and the department's history. We look forward to sharing information with you beyond the usual government web experience, but always encourage visits to our website for more detailed information.

The use of Flickr by PSPC is intended to encourage interaction between the user of this platform and PSPC, and in no way verifies or confirms either the accuracy of user comments or their compliance with the guidelines outlined here. PSPC does not endorse any of the views in comments posted by users. Comments in violation of these Terms of Use may result in PSPC deleting the comment and blocking the user in question to prevent further inappropriate comments.

Content

The PSPC Flickr account (pwgscanada) is mainly used as an alternative method for accessing many of the images posted on PSPC's website.

Links to Other websites

Links to websites not under the control of the Government of Canada from our Flickr channels are provided solely for the convenience of users. Neither PSPC nor the Government of Canada is responsible for the accuracy, currency or reliability of the content on these sites. The Government of Canada does not offer any guarantee in that regard and is not responsible for the information found through these links, nor does it endorse the sites and their content.

Posting Frequency

The number of images posted will vary; depending on when new content becomes available. During some periods, we may post significantly more or fewer images than average. Images will be posted Monday to Friday from 9 a.m. to 5 p.m. EST/EDT.

Availability

PSPC's Flickr channels are also subject to downtime that may be out of PSPC's control, because Flickr servers are managed by a third party. As such, we accept no responsibility for the Flickr website becoming unresponsive or unavailable.

Subscriptions

PSPC subscribes to other Government of Canada Flickr channels as well as certain relevant organizations and professional associations with a mandate similar to the Department's, however; we will not follow private sector/commercial accounts. Subscribing to a channel does not imply an endorsement of any kind.

You are required to have a valid Flickr account to subscribe to PSPC's Flickr channel.

Subscribers, Contacts and Testimonials

The appearance of the PSPC account as a contact of a Flickr user does not imply endorsement, nor does PSPC subscribing to any particular photostream or listing any particular user as a contact.

We will only take steps to remove or block subscribers or contacts if they do not abide by this Flickr Policy. Users may also be reported to Flickr if they do not comply with the service provider's Terms of Service or Community Guidelines.

Favourites

At this time, PSPC's “Favourites” only include images from other Government of Canada institutions and organizations that we believe are relevant to the mandate of our work. This could include images from non-profit organizations, associations and other governmental agencies.

The appearance of any particular photo as a “favourite” of PSPC does not imply endorsement.

Feedback and Messages

Feedback and interaction is highly encouraged. All image and photostream comments, as well as email sent to the Flickr account will be read, and any emerging themes or helpful suggestions will be passed to the relevant people in the department. Although we are not able to reply individually to all messages, they will be handled on a case-by-case basis and responded to when deemed appropriate.

If we feel a comment or a question posed to PSPC requires a response and/or a greater level of detail, we may develop a formal response and distribute the information through other channels such as our website or other social media channels. We will pay attention to emerging themes and helpful suggestions and look forward to this potential interaction.

Reporters are asked to send questions to the appropriate individual in Media Relations.

PSPC cannot engage in issues of party politics or answer questions that break the rules of our commenting policy.

Accessibility

Flickr, as a third party service provider, is not bound by Government of Canada policies for web accessibility.

The Government of Canada is committed to achieving a high standard of accessibility and is working to address issues with third-party service provider platforms. If you have any problems accessing any information on the site, visit PSPC's official website.

Copyright

Information posted by PSPC is subject to the Copyright Act of Canada. For more information, see the Terms and Conditions page on the PSPC website.

Official Languages

PSPC respects the Official Languages Act and is committed to ensuring that information products are available in both French and English. Flickr images will be posted in both official languages at pwgscanada and tpsgcanada.

Comments and questions that require a response will be answered in the official language of origin.

Users should be aware that some links direct users to sites of organizations or other entities that are not subject to the Official Languages Act and that these sources are only available in the language in which they are written.

The Flickr interface is available in multiple languages including English and French. To change the interface's language settings, select either “English” or “Français” from the language selection menu available in Flickr's website footer (the bottom of the website).

Privacy

PSPC's Flickr channels are not Government of Canada websites and represent our presence on Flickr, a third-party service provider. Users are encouraged to read Flickr's privacy policy.

Information shared with PSPC on Flickr is subject to the provisions of the Access to Information Act and the Privacy Act, which means that the information you share with PSPC's Flickr account may be captured, stored, accessed and disclosed in response to a request under either of these acts.

The personal information provided by you to PSPC's social media accounts is collected under the authority of the Financial Administration Act (FAA), in accordance with the Communications Policy of the Government of Canada. This information is being collected to capture conversations between you and PSPC via the Department's social media accounts. “Conversations” include questions and answers, comments, “likes”, retweets and other interactions where you provide feedback on content that the Department has posted, or when the Department provides you with information based on content that you post. The personal information collected is described in Personal Information Bank entitled Public Communications. Under the provisions of the Privacy Act, individuals have the right of access to, correction of and protection of their personal information.

To protect your own privacy and the privacy of others, PSPC recommends that you do not include personal information in your comments or responses. Personal information includes home addresses and telephone numbers, photographs containing images of identifiable individuals, and any other information consisting of personal information as defined in paragraph 3 of the Privacy Act. Should you have any questions about your privacy rights as explained in these Terms of Use, please contact the departmental Access to Information and Privacy (ATIP) Directorate.

Additional Information

If you are looking for more information about the Department, please consult our website.

The usual ways of contacting us for official correspondence are detailed in the Contact Us section of our website.

If you have questions about this policy, please contact MediasSociaux.SocialMedia@tpsgc-pwgsc.gc.ca.

For media enquiries

Media representatives can contact PSPC’s Media Relations team during regular working hours.

Thank you for taking the time to read this policy. We encourage your participation in our discussion and look forward to an active exchange of ideas.