Plans at a glance: 2017 to 2018 Departmental Plan

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The activities identified below collectively summarize Public Services and Procurement Canada's (PSPC) planned results for 2017 to 2018.

Program 1.1: Acquisitions
Key priorities	Descriptions
Open and transparent competition to replace the CF-18 fighter aircraft	To work closely with the Department of National Defence, and Innovation, Science and Economic Development Canada to support the due diligence activities required for the replacement of Canada's CF-18 fleet, including planning, preparation, and establishment of timelines. This activity aligns with and supports the Minister's mandate letter commitments.
Procurement modernization	To work closely with Treasury Board of Canada Secretariat to revise and simplify procurement instruments and processes, improve fairness and access, increase the number of compliant bids, and maximize competition. This activity aligns with and supports the Minister's mandate letter commitments.
Prioritization of the national shipbuilding strategy	To support the renewal of the Canadian Coast Guard and the Royal Canadian Navy fleets. This activity aligns with and supports the Minister's mandate letter commitments.

Program 1.2: Accommodation management and real property services
Key priorities	Descriptions
Affordable housing	To continue to support the surplus federal real property for homelessness initiative by providing functional guidance to federal custodians in the repurposing of government properties to support affordable housing programs and reduce homelessness. This activity aligns with and supports the Minister's mandate letter commitments.
Payment in lieu of taxes	To ensure local governments receive fair payments that recognize the services they provide to federal property located in their jurisdictions.
Long Term Vision and Plan	To continue the implementation of the Long Term Vision and Plan to restore and modernize the parliamentary precinct to meet the needs of a twenty first century parliament, while preserving the heritage character of the buildings. Also, to create a secure and welcoming place for parliamentarians, staff and visitors, while ensuring that Parliament Hill remains open and accessible.

Program 1.3: Receiver General for Canada
Key priorities	Descriptions
Receiver General modernization	To contribute to the open government initiative by allowing greater public access to government data and information, and creating a more responsive, accessible and transparent government. Also, to advance the Receiver General modernization initiative for the renewal of the Receiver General's functions, systems and processes, to improve and enhance the services provided to government departments, key stakeholders and, ultimately Canadians while upholding the integrity of the Accounts of Canada and the Consolidated Revenue Fund.

Program 1.4: Integrity program and services
Key priorities	Descriptions
Government-wide Integrity Regime	To continue the implementation of the Ineligibility and Suspension Policy to protect the integrity of procurement and real property transactions by ensuring that the Government of Canada does business with ethical suppliers in Canada and abroad.

Program 1.5: Federal pay and pension administration
Key priorities	Descriptions
Pay and pension administration	To continue improving the operations of the Public Service Pay Center in Miramichi, New Brunswick and ensure federal government employees are paid accurately and on time through Phoenix. PSPC will continue to optimize the service delivery model until service standards are met consistently and operations stabilize, and work with departments, unions and stakeholders to address and resolve pay issues. To embrace further innovation regarding pension services, by building on the success of the Government of Canada Pension Modernization Project to increase program efficiency and effectiveness, and expand self-service options to employees and retirees.

Program 1.6: Linguistic management and services
Key priorities	Descriptions
Linguistic services quality and succession planning	To maintain the delivery of high-quality linguistic services by investing in training, doing strategic hiring and further integrating the program's quality-related activities.

Program 1.7: Specialized programs and services
Key priorities	Descriptions
Service strategy, single online window, performance standards and assessment	To work with the Treasury Board of Canada Secretariat and other government departments to develop a Government of Canada clients first service strategy that aims to create a single online window, and to develop new performance standards and a new approach to assessing client satisfaction. This activity aligns with and supports the Minister's mandate letter commitments.

Program 1.8: Procurement Ombudsman
Key priorities	Descriptions
Promotion of fairness, openness and transparency in federal procurement	To review procurement practices of federal organizations, investigate complaints from suppliers regarding the award or administration of federal contracts, and ensure the provision of an alternative dispute resolution process for existing contracts.

Program 1.9: Internal services
Key priorities	Descriptions
Canada Post Corporation review	To complete the review of Canada Post Corporation to ensure Canadians receive quality postal service at a reasonable price. This activity aligns with and supports the Minister's mandate letter commitments.

For more information on PSPC's plans, priorities and the planned results, consult section IV: Planned results—What we want to achieve this year and beyond.

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