Direct deposit for individuals with a Canadian bank account

You may enrol in direct deposit for most payments and benefits you receive from the Government of Canada. If you have moved or switched banks, you can also change your banking information on file.

Video: How to enrol in direct deposit for your Government of Canada payments

Information you need to enrol in direct deposit

  • Your name, address and date of birth
  • Your payment type(s) and the associated personal; identifier(s), for example: your social insurance number (SIN) or your file number
  • A void cheque or your bank account information and
  • You may be asked to provide additional information during the registration process to validate your identity

How to enrol in direct deposit

If your payment is not included on this list, you can find contact information for all other federal departments and agencies on the Government of Canada Web site or by calling 1‑800‑O‑Canada (1‑800‑622‑6232). Current federal public servants should consult the Public Service Pay Centre for direct deposit issues related to their pay.

By telephone

Canada Revenue Agency

Services:

  • Income Tax Refund
  • Goods and Services Tax (GST)/Harmonized Sales Tax (HST) Credit and any similar provincial and territorial payments
  • Canada Child Benefit (CCB) and any similar provincial and territorial payments
  • Working Income Tax Benefit
  • Deemed Overpayment of Tax

Telephone: 1‑800‑959‑8281

Service Canada

Services:

  • Canada Pension Plan (CPP) and Old Age Security (OAS)
    • Telephone: 1‑800‑277‑9914
    • Teletypewriter (TTY): 1‑800‑255‑4786
  • Employment Insurance (EI)
    • Telephone:1‑800‑206‑7218
    • TTY: 1‑800‑529‑3742
  • Canadian Government Annuities
    • Telephone: 1‑800‑561‑7922
  • Apprenticeship Grants
    • Telephone: 1‑866‑724‑3644
    • TTY: 1‑866‑909‑9757

Government of Canada Pension Centre

Services:

  • Federal public service pension plan
    • Telephone: 1‑800‑561‑7930
    • Teletypewriter (TTY): TTY:506‑533‑5990
      (collect calls accepted)

Online

Canada Revenue Agency

Services:

Service Canada

Services:

Veterans Affairs Canada

Services:

Bank of Canada

Services:

In person

Banks and credit unions

Most financial institutions in Canada including Bank of Montreal (BMO), Canadian Imperial Bank of Commerce (CIBC), Desjardins, Royal Bank of Canada (RBC), Toronto Dominion (TD) and Scotiabank and a large number of credit unions will be pleased to assist you in completing a single direct deposit enrolment form for one or several of your Government of Canada payments listed below.

Ask your teller about direct deposit during your next visit. The direct deposit form ( HTML and PDF formats) can be downloaded if your bank does not have any on hand.

Service Canada offices

You can enrol to receive your Canada Pension Plan, Old Age Security and Employment Insurance payments by direct deposit by visiting your nearest Service Canada office.

By mail

You can enrol by completing and mailing in a single direct deposit enrolment form for one or several of the following Government of Canada payments:

Canada direct deposit enrolment form

Direct deposit form instructions

Payments not included on the Canada direct deposit enrolment form

You can enrol in other payments by mail through the issuing departments directly. Please visit their Web sites to find out how.

How to enrol in direct deposit for your Government of Canada payments

How to enrol in direct deposit for your Government of Canada payments - HTML5 Transcript/Captions

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(A woman at a desk is shown using a laptop)

If you're still part of the minority of Canadians who are still receiving cheques

you're missing out on an opportunity to make your life easier in only a few steps.

(Two women are shown discussing at a desk in front of a laptop)

In fact, in Canada 80% of federal government payments are made by direct deposit.

Canadians who receive payments, whether GST/HST Tax Credit,

(a business owner is serving a father and child...the words "Direct Deposit followed by GST/HST Tax Credit" appear on the same screen)

Canada Child Benefit, Old Age Security or an income tax refund by cheque

(a family with children playing outside, the words " Canada Child Benefit" appear on the same screen, older couple enjoying a car ride, the words " Old Age Security " appear on the same screen)

can conveniently enrol in direct deposit and have their money deposited directly into their bank account.

(a receptionist talking on the phone, the words "Income Tax Refund" appear on the same screen, An older couple enjoying a walk...The words "How to enrol in direct deposit appear on a grey screen)

The Government of Canada is switching to direct deposit so enrolling now will save you time later.

(a grandmother is swinging two of her grandchildren that are sitting in a tire)

Enrolling is easy, simply go to directdeposit.gc.ca to get all the information you need.

(a man is seen using a laptop. The words directdeposit.gc.ca appear on a grey screen)

You can also enrol online at the Canada Revenue Agency's My Account site or by phone at 1-800-959-8281 for the following payments:

(The words "Canada Child Benefit", "Income Tax Refund" and "Goods and Services Tax/Harmonized Sales Tax Credit (GST/HST)" appear on a grey screen)

Canada Child Benefit, Income Tax Refund, GST or HST Credit.

(the words servicecanada.gc.ca appear at the top of an image of a man at a computer. someone typing on a blackberry with phone number 1-800-277-9914 appearing at top of image.)

You can also sign up by using My Service Canada Account or by phone at 1-800-277-9914 for the following payments:

(the words Canada Pension Plan and Old Age Security appear on a grey screen)

Canada Pension Plan, Old Age Security.

(A couple is shown talking with a bank representative)

Interested Canadians may also visit their bank where an agent can help you fill out the necessary forms.

(A woman is shown opening an envelope and looking at a form)

From time to time, Canadians will receive an enrolment form with their benefit cheques.

(A person is shown starting to fill out a form)

When filling out the form, provide all the details related to your personal information in Part A

and check off all the payments you receive from the Government of Canada.

(A sample form appears on the screen to demonstrate how to choose different payment types)

For example, if you receive any tax related

payments from the Canada Revenue Agency, such as an Income Tax Refund or GST/HST credit

or benefits from Service Canada, such as Canada Pension Plan

or Old Age Security payments, check off the applicable boxes in Part B.

(A person is shown completing their banking information on the form)

In order to direct a payment to your bank account, you will need to provide your banking information or attach a voided cheque.

(A sample cheque appears on a grey screen to demonstrate how to VOID a cheque)

This is a personal cheque of the account you want your direct deposit payments to go into, with the word "VOID" written across the front.

If you don't have cheques, or the account you choose is not a chequing account,

(A woman is shown visiting a bank)

you can obtain this information by visiting your bank.

(An image of part C -banking information of the form appears on the screen)

You can have your bank stamp the appropriate area in Part C of the enrolment form.

(An image of a mother at the computer while her two kids are colouring)

This will ensure that your account number is properly registered for your direct deposit.

Once you've reviewed, signed and dated the form in Part D,

(image of someone putting an envelope in the mailbox)

mail it to the address indicated on the form itself.

(The mailing address appears on a grey screen – Receiver General, PO Box 5000, Matane, QC, G4W 4R6)

When enrolling by phone or online with the Canada Revenue Agency and Service Canada,

(Person sitting at the computer with the Canada Revenue Agency web page appearing on the screen followed by Service Canada's web page)

you eliminate the need for a form and make it ever more convenient.

Now that you've signed up, tell your friends and family how direct deposit helped you get your money faster!

(A family gathering outdoors to celebrate a birthday party appears on the screen)

Enrol today: it's fast, convenient, reliable and secure.

(The words "Enrol Today in directdeposit.gc.ca" appear on a grey screen)

To find out more visit directdeposit.gc.ca.

(The Canada wordmark and the Canadian flag appear on a grey screen)

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