Contact Us

This section provides information about contacting different collection and service areas of Library and Archives Canada

Client services

Online forms:
Ask Us a Question Form
Request For Retrieval of Documents Form
Genealogy Inquiry Form (including requests for military service personnel files)
User Card Registration Form
Order Form for Photocopies and Reproductions

Telephone:
613-996-5115 or 1-866-578-7777 (toll free in Canada and the US)

TTY: 613-992-6969 or 1-866-299-1699 (toll free in Canada)

Fax: 613-995-6274

Live Chat Service

Mailing Address

Library and Archives Canada
395 Wellington Street
Ottawa, ON  K1A 0N4
CANADA

Library and Archives Canada Services

Media Relations:
Pauline M. Portelance
Telephone: (819) 994-4589
Mobile: (613) 293-4298
Pauline.portelance@lac-bac.gc.ca

Click on the links below to contact specific Library and Archives Canada services. Response times may vary depending on the volume of requests.

• Archives: Acquisition of Private Sector Records
• Canadian Book Exchange Centre (CBEC)
• Canadian Children's Literature Service
• Canadian Genealogy Centre
• Canadian Libraries and Librarianship
• Canadian Subject Headings (CSH)
• Canadiana: The National Bibliography of Canada
• Cataloguing and Metadata
• CIP (Cataloguing in Publication)
• The Council on Access to Information for Print-Disabled Canadians
• Electronic Collection: A Virtual Collection of Monographs and Periodicals
• Exchanges
• The Friends of Library and Archives Canada
• Gifts
• Government Records Disposition Program
• Information Management
• Initiative for Equitable Library Access (IELA)
• Interlibrary Loan
• International Standard Book Number (ISBN)
• International Standard Music Number (ISMN)
• International Standard Serial Number (ISSN)
• Jacob M. Lowy Collection
• Legal Deposit
• Literary Archives
• MARC 21 Standards
• MARC Records Distribution Service (MRDS)
• Media Room
• Portrait Gallery of Canada
• The Public
• Public Consultations and Services Advisory Board
• The Rare Book Collection
• Recordkeeping
• Records of the Government of Canada
• Reference Services
• Regional Archival Records of the Government of Canada
• Regional Operations - Federal Records Centres
• Services to Federal Institutions
• Theses Canada
• Union Catalogue

Comments

To submit a comment on the content of this site, please contact webservices@lac-bac.gc.ca.

To report a technical problem, please contact webservices@lac-bac.gc.ca.

Locate an Employee

To locate the telephone number, fax and mailing address of specific Library and Archives Canada employees, you can look up their names in the Government of Canada Employee Directory.
http://sage-geds.tpsgc-pwgsc.gc.ca/cgi-bin/direct500/eng/TE?FN=index.htm

See Also

What we do for the public