Phoenix pay system issues

Public Services and Procurement Canada is working tirelessly to resolve all pay issues as quickly as possible.

Measures undertaken to address pay issues

Backlog

15,000

On November 30, 2016

Services and information

Information for employees on tax slips

Begin the process to repay overpayments you have received to avoid potential income tax implications.

What to do if you are having pay issues

Find out what to do if you are not getting paid or getting paid incorrectly.

Measures undertaken to address pay issues

Learn about the measures and steps we have taken to address employee pay system issues during the transition to the new pay system.

Privacy and the Phoenix pay system

Questions and answers related to employee personal information on the new pay system.

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