Transcript
What matters most to you when using Canada Post services (speed, cost, reliability, frequency)
Reliability would be my first priority just because
what I said about sending parcels overseas
and making sure that my family gets it.
And then I'd say speed would be my second,
just sometimes I need things to be sent the next day.
Right off the bat, I think reliability.
When you buy something off the Internet, you want it to get
to your door after having paid for it in advance, right?
Anyway, that's my priority.
They're all important, I think reliability is number one,
cost number two.
Frequency is good, it's nice to have a standard of mail delivery
that's consistent, whether it's three days
or two days or one day.
It could be a little bit longer as long as it's consistent,
so you know what your late times are so you can get your goods
to someone at a certain time frame.
I like the cost and delivery times to be reasonable,
and I like to track the location of my online purchases.
I like that service.
You know, I've already used tracking numbers
to help us see where our package is.
I really like that service, actually.
When I use Canada Post services, part of what I really enjoy is
it is a Canadian service.
I like speed and also I think that cost
is very important to me.
I'd say the speed, the quality, the cost,
that's pretty much generally what people want.
Often, when you order something online,
you'll have the choice between Canada Post, UPS, Purolator,
and what determines the service you use is cost,
reliability, the company name.
Canada Post is still a good brand.
I believe that when I use the services of Canada Post
I like the friendliness of going into the post office.
The reliability is important, to ensure the package
that I am delivering is going to get there.
Everything's important.
My family members live in other Canadian provinces,
so I rely on Canada Post to get my mail delivered on time.
For sure, you have to get it done ahead of time;
but in the end, the cost of stamps is much cheaper
than using a courrier service.
And then again, everyone enjoys receiving beautiful letters
and greeting cards.
I really like the fact that it's consistent,
I can choose between one of three different levels
of service as far as sending a package.
I know that I can get a confirmation if I want to get it
and generally speaking their pricing has been pretty much
in line with the other private companies that are out there.