Pay and changes in your life
This section gives employees serviced by the Public Service Pay Centre general information and guidance on how to navigate various pay processes related to common life events. No matter what the event, it’s important that you understand your options and responsibilities to avoid a disruption to your pay or benefits.
Note: Your terms and conditions of employment and collective agreement are your two main sources of pay-related information. If the content in this section conflicts with either of these documents, the terms and conditions or collective agreement must take precedence.
Services and information
New to the public service
What you need to know about your pay, employment status and terms and conditions
Taking leave
How your public service collective agreement and employment terms may affect your common leave requests
Disability
Effects of long or permanent absences from the public service due to illness or disability
Becoming a parent
Your options and responsibilities as a public servant when you have a child or a new dependent
Terminating employment
Your potential benefits, options and responsibilities when you retire or resign from the public service
Work Force Adjustment
Your options and responsibilities when leaving the public service following a workforce adjustment
Getting married or reaching common-law status
Whom to notify and how a change in your marital status may affect your public service pension and benefits
Retiring from the public service
Finalize your pay account, claim benefits, EI and more if you retire voluntarily or due to a disability
When death occurs
What happens if you or a relation dies while you are employed in the public service
Changing your employment
Effects on your pay and benefits if you change your hours, status, department, union or position
Changing your personal information
Whom to notify to ensure that your pay and benefits are unaffected if you change your address or legal name
Divorce or separation
Your options and responsibilities as a public servant when you divorce or separate
Most requested
- Access your pay information online (CWA) (available on the Government of Canada network only)
- Pay forms
- Inquire about your pay: Phoenix feedback
- Track your case (available on the Government of Canada network only) (Organizations served by the Pay Centre)
- Submit a pay action request (Organizations served by the Pay Centre)
- Tax-related issues
- Rates of pay for public service
- How to read your pay stub