Privacy notice ›

Your privacy online

This information applies to persons who visit our website, contact Statistics Canada for additional information, or purchase data products or services online.

If you wish to learn about how Statistics Canada protects your privacy when you participate in a survey, please visit When you give information in a Statistics Canada survey.

Our commitment to your privacy

The protection of your privacy and security while using Statistics Canada’s website is very important to us. Statistics Canada is both legally and institutionally bound to ensure that the information you provide to us is fully protected as required under the federal Privacy Act.

Visiting the website

When you visit our website, you reveal no personal information. However, in order to improve our online services, we routinely record a limited amount of anonymous information about users’ visits to help us

• pinpoint the most popular areas of our website;
• ascertain the types of browsers and operating systems being used to access our website so that we can ensure that the website meets these browsers’ specifications; and
• track from which websites users came to www.statcan.ca so that we can evaluate the links to our website.

If you contact Statistics Canada by e-mail, the personal and contact information you provide is used only for responding to your request. Statistics Canada does not store or use your contact information for any other purpose.

Ordering and subscribing online to Statistics Canada products and services

You can order and subscribe to numerous products and services via our website. When you do this, you are usually required to provide contact information, such as your name and address, and financial information such as a credit card number.

We use contact information only to support your client relationship with us. In other words, we use it for invoicing you or informing you about new products, or to invite you to join market research activities. If you do not wish to be contacted for promotional or market research purposes, please contact us.

Statistics Canada stores your information for seven years and then destroys it. While the information is in Statistics Canada’s keeping, it is completely confidential. Statistics Canada will not sell, distribute, trade or transfer client information to other government departments, businesses, institutions, organizations or individuals outside Statistics Canada for commercial or any other purposes, unless required by law.

Statistics Canada's e-commerce partner

Statistics Canada has contracted Teranet, an e-commerce provider, to process credit card payments made online. Teranet uses encryption technology to ensure that your order is processed in a secure environment. Teranet does not provide your credit card number to Statistics Canada.

Links to other websites

Links to other websites are provided solely for the convenience of Statistics Canada’s website users. However, Statistics Canada is not responsible for the information found through these links. When you click on these links, you will leave the Statistics Canada website. Legislation and policies governing Government of Canada websites, including official language and privacy requirements, may not apply beyond this point.