Frequently asked questions

Here is a series of frequently asked questions (FAQs) that you may find helpful:

• FAQ - General includes information on what the service is about.
• FAQ - Registering for this service explains who can use the service and how to gain access.
• FAQ - Using the service explains how to use the service after you have registered.
• FAQ - Review and update explains the maintenance you can perform on your account.
• FAQ - Paper based authorization provides information on the completion and processing of Form T1013 Authorizing or Cancelling a Representative.
• FAQ - Security covers topics like certificates, confidentiality, firewalls, and 128-bit Secure Sockets Layer encryption.