VIOLET:
Learning on the Net
by San San Sy, Kathleen Anderson, Katy Campbell
"I found information on woman abuse using the Internet, but it was mostly
American information." - a family violence outreach worker in Alberta, Canada.
VIOLET:
Law and Abused Women
www.violetnet.org
is a Canadian web site that may answer the need of this worker and women
with similar experiences. The goal of the VIOLET web site is to be a plain
language, woman-friendly, safe space on the Internet providing passive and
interactive services to meet the legal information needs of abused women
and their service providers in Alberta.
The site is being developed and "tested" by the Legal Studies Program,
University of Alberta, in collaboration with the Alberta Council of Women’s
Shelters and Alberta’s shelters. This site, first developed in 1997, has
evolved and will continue to evolve as we listen and incorporate users’
comments and suggestions.
VIOLET web site
Currently, the site has three entry points reflecting three different
learning approaches. Each entry point guides the user to experience and
construct her legal knowledge using that entry’s designed context.
Based on the theory that our knowledge is constructed through interaction
with our environment, we have developed the VIOLET web site using learning
design principles that let each user choose how to acquire information.
Each entry point is based on a different learning approach.
Just the Facts presents the legal information in a table of contents,
book-like fashion. This approach is very didactic and assumes procedural
learning. The information is presented as in a reference book rather than a
problem-solving situation. This approach assumes that the user knows what
she needs and is already familiar with the terminology. There is no
interaction by the user to confirm her understanding of the information. We
assume that this approach will be used as a quick reference by those who
are familiar with the issues or don’t want to take the time for
interaction. For those who have limited time, the information can be
printed for future reference.
Mary’s Story takes the reader through a discovery of legal information as
told through the story of an abused woman. We hope that this will help the
user relate the story to her own experience and learn pertinent legal
issues as she reads. Throughout the story, links are provided to legal
information and the user can choose to link to it as Mary encounters it.
All the links are retrieved in a familiar narrative interface. The user
chooses when to link to the legal content and when to come back to Mary’s
story. The site architecture is obvious and easily accessible.
It’s Your Story uses web-based learning design to assist abused women and
their service providers in reviewing or learning about the most pertinent
legal information. This interactive approach allows the user to choose a
role to learn about the law in the fictitious situation presented. During
the process, she makes choices to interact with the information by
answering questions and comparing her responses with the site’s response.
This approach encourages reflection and seeks to assist abused women on a
path to self-affirmation.
Continuing Development
The VIOLET project has developed from its first conception as a web site
with one approach-Just the Facts-to having two approaches-Just the Facts
and Mary’s Story. This site was first made possible in 1997 through funding
from the Status of Women and a contribution from the Legal Studies Program
through its funding from the Alberta Law Foundation. At start-up in 1996,
an advisory group expressed a need for legal information that could be
accessed easily by abused women and their service providers. With the
growth of the Internet, the advisory group thought this could be a place to
have such legal information. As the project developed, we were able to
secure funding from the Office of Learning Technologies to explore how
abused women and service providers use the Internet as a learning tool.
Thus, we revised the first two approaches and added the third approach-It’s
Your Story.
Our next task was to observe and gather feedback from the women who use the
site. We had our first "testing" of the site in early February 1999 in
Edmonton, Alberta. We gave an introductory lesson about the Internet in
order to train the participants in its use and then had the participants
chose their entry point to the site. After several hours, we debriefed the
learning session. We were pleased that our learning tool was greeted so
positively and that this group of learners values this use of the Internet.
We will be conducting training in shelters in different areas of the
province. During the training sessions, we’ll gather comments and
suggestions so that we can continue to revise and improve the site.
The Project Team
The team itself is guided by an advisory group and a core group of four
women working part time who collectively have the skill set of working with
family violence, women community development, web-based learning design,
and feminist research. Additional members are added to include legal
consultants and web technical design staff.
The women on the team have many issues to consider as they work
collaboratively amongst themselves and with community leaders and members.
We are trying to develop a positive relationship with the Internet in an
informal learning environment among women under considerable stress . We
are dealing with readers whose Internet knowledge may be limited and who
don’t think of using a computer to learn about the laws that affect them
during this stressful time.
We have interpreted the academic literature about adult learners,
technology and women, and web-based learning design in light of our special
conditions. We wanted to design learning tools that would encourage the
user to construct knowledge in a safe and welcoming environment. Knowing
that we are dealing with women under considerable pressure, the team
discussed findings in the literature and on the Internet and fashioned a
site that would also be self-affirming for the user. As a team, we
reevaluated and reaffirmed our commitment to the ways in which women learn
and how we might encourage participation in a cyberworld of learning and
information.
We constructed our site as a community of women and we fostered the growth
of our own community as we attempted to design tools that would foster
community for women we didn’t know. To put our belief into practice, the
members of the core group have been posting their thoughts, reflections,
comments, and discussion notes in a private discussion forum on the
Internet. We believe that this record will provide us with insights for
future development.
Soon, we will be sharing with you what we learned from the women at the
shelters who used the web site and women who work in the area of family
violence in Alberta and we’ll share how we interpreted the data. In March,
we will be introducing the graphic design for the site and formally
launching the site. Stay tuned. In the meantime, check out our site. Your
comments and suggestions are always welcome.
Prof. San San Sy: sansan.sy@ualberta.ca
Kathleen Anderson: kja@ualberta.ca
Dr. Katy Campbell: katy.campbell@ualberta.ca
| Top |
Part 1 |
Part 2 |
Part 3 |
Part 4 |
|
Part 5 |
Part 6 |
Part 7 |
Part 8 |
|
Part 9 |
Part 11
|
Home |