July / August 2001 Vol. 33, no. 4

Did you know…

that for the second year in a row Canadians have ranked libraries among the top two public-sector services that outperform their private sector counterparts? According to the Institute of Public Administration of Canada’s Citizen’s First 2000 survey, public libraries were second only to fire departments in the level of satisfaction in the quality of service they provide. The complete Citizens First 2000 report is available online at www.ipaciapc.ca.