Public Health Agency of Canada
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Emergency Response Services

In a national health emergency or disaster, the Office of Emergency Response Services (OERS) is responsible for supporting emergency health and social services in the provinces, territories or abroad. It manages the National Emergency Stockpile System (NESS), which includes medical, pharmaceutical and related emergency supplies. OERS also administers the Quarantine Act with quarantine officers at large international airports accross the country. The Office is responsible for the federal response to emergencies that have health repercussions; this includes the deployment of health emergency response teams (HERT).

Documents:

Responding to Stressful Events


Registration and Inquiry Service
Registration and Inquiry Service
71 pages - 799 KB PDF

Emergency Clothing
Emergency Clothing
39 pages - 579 KB PDF
Emergency lodging
Emergency lodging
65 pages - 1,16 MB PDF
Personal Services
Personal Services
116 pages - 595 KB PDF
Emergency Food Services
Emergency Food Services
91 pages - 1,21 MB PDF
Food for Emergencies
Food for Emergencies
8 pages - 280 KB PDF

Emergency Preparedness Guide
Emergency Preparedness Guide
14 pages - 400 KB PDF
(download from
Public Safety Canada
new window website)

Reception Centre Service

Reception Centre Service
147 Pages - 260 KB PDF